MAS - Reality Technology, Inc. - GS35F0147T

GENERAL SERVICES ADMINISTRATION

Federal Supply Service Authorized Federal Supply Schedule Price List Schedule Number/Title:

Schedule Items:

Business Name: Address:

Phone: Fax: Website: Email:

Contract Administrator:

Company Description:

Size of Business:

MAS- Multiple Award Schedule SIN 54151S Information Technology (IT) Professional Services

SIN 518210C Cloud and Cloud-Related IT Professional Services

SIN 511210 Software License

Reality Technology, Inc. 2444 Washington Street Suite 215 Denver, Colorado 80205 303-757-1107 303-757-1108 www.reality-technology.com ivan.sr@reality-technology.com Ivan Drinks Sr.

Reality Technology specializes in business application support Small Disadvantaged Business For ordering information (products, prices, terms and conditions, etc.), see www.reality-

HYPERLINK "http://www.reality-technology.com/" technology.com FSC Group:

FSC Class(es) / Product code(s) / Other Codes (CAGE, NAICS, etc): CAGE: 3CDC7 NAICS: 541511, 541512, 541513, 541519 FSC Class(es) 7021 ADP Central Processing Unit (CPU, Computer), Digital 7030 ADP Software 7042 Mini and Micro Computer Control Devices 7435 Office Information System Equipment Contract Number:

Contract Period:

GS35F0147T Mod: Pending November 30, 2006 to November 29, 2026

DUNS #: 076659684

Customer Information 1a. Table of awarded special item number(s) (SINs) with appropriate cross-reference to page number(s): See Awarded SINs on page 4 1b. Lowest priced model for each SIN:

SIN

Net GSA Schedule Price 54151S See Labor Rates on Appendix B

518210C See Price List Below

511210 See Price List Below 1c. Hourly rates: See Labor Rates Category Descriptions at Appendix A; Labor Rates at Appendix B

2. Maximum order: $500,000.00

3. Minimum order: $100.00

4. Geographic coverage (delivery area): Domestic and overseas delivery

5. Point(s) of production (city, county, and state or foreign country): Not Applicable

6. Discount from list prices or statement of net price: Prices shown are NET prices; Basic Discounts have been deducted

7. Quantity discounts: 5% discount off GSA pricelist on orders over $100,000

8. Prompt payment terms: 2% - 10 Days from receipt of invoice or date of acceptance, whichever is later 9a. Notification that Government purchase cards are accepted at or below the micropurchase threshold: Government purchase cards accepted at or below the micropurchase level 9b. Notification that Government purchase cards are accepted or not accepted above the micro-purchase threshold: Government purchase cards accepted above the micropurchase level.

10. Foreign items: Not Applicable 11a. Time of delivery: As agreed upon between Reality Technology and ordering activity 11b. Expedited delivery: Overnight or 2-day delivery available

11c. Overnight and 2-day delivery: Government purchase card only. Contact Reality Technology at 303-757-1107 or sales@reality-technology.com . Travel reimbursable by ordering agency governed by Pub L. 99-234 and FAR Part 31or priced as a fixed price item.

11d. Urgent requirements: Contact Reality Technology at 303-757-1107 or sales@reality-

HYPERLINK "mailto:sales@reality-technology.com" technology.com for urgent delivery. Reality Technology will respond to inquiry within 3 work days after receipt (Telephonic replies will confirmed by Reality Technology in writing). Travel reimbursable by ordering agency governed by Pub L. 99-234 and FAR Part 31or priced as a fixed price item.

12. F.O.B. point(s): Destination 13a. Ordering address(es):

Reality Technology, Inc. 2444 Washington Street Suite 215 Denver, Colorado 80205 13b. Ordering procedures: Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or establishing a BPA for supplies or services. These procedures apply:

a. FAR 8.405-1 Ordering procedures for supplies and services not requiring a statement of work.

b. FAR 8.405-2 Ordering procedures for supplies and services requiring a statement of work.

The ordering procedures, information on Blanket Purchase Agreement (BPA) and a sample BPA can also be found at the GSA/FSS Schedule Homepage (fss.gsa.gov/schedules).

14. Payment address(es):

Reality Technology, Inc. 2444 Washington Street Suite 215 Denver, Colorado 80205

15. Warranty provision: Reality Technology warrants that the Services will be performed in a professional and workmanlike manner in accordance with recognized industry standards. To the extent Services provided by Reality Technology are advisory, no specific result is assured or guaranteed. Reality Technology warrants its Services for six months. If any issue arises related to Service provided within six months, Reality Technology will perform corrective action at no charge. If an issue should arise, Reality Technology must be notified before the expiry of the six month warranty period.

16. Export packing charges: Not Applicable

17. Terms & conditions of Government purchase card acceptance: Not Applicable

18. Terms & conditions of rental, maintenance and repair: Not Applicable

19. Terms & conditions of installation: Not Applicable

20. Terms & conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): Not Applicable 20a. Terms & conditions of other services: Not Applicable

21. List of service and distribution points: Not Applicable

22. List of participating dealers: Not Applicable

23. Preventive maintenance: Not Applicable 24a. Special attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not Applicable 24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found: Voluntary Product Accessibility Template (VPAT) can be found at www.reality-

HYPERLINK "http://www.reality-technology.com/vpat" technology.com/vpat

25. Data Universal Number System (DUNS) number: 076659684

26. Notification regarding registration in System for Award Management (SAM)database: Reality Technology CAGE: 3CDC7

27. Net billing statement: Net 30 days

28. Purchasing of incidental, non-schedule items: For administrative convenience, an ordering activity contracting officer may add items not on the Federal Supply Multiple Award Schedule (MAS)—referred to as open market items—to a Federal Supply Schedule blanket purchase agreement (BPA) or individual task or delivery order, only if-

(1) All applicable acquisition regulations pertaining to the purchase of the items not on the Federal Supply Schedule have been followed (e.g. publicizing (Part 5), competition requirement (Part 6), acquisition of commercial items (Part 12), contracting methods (Part 13, 14, and 15), and small business programs (Part 19));

(2) The ordering activity contracting officer has determined the price for the items not on the Federal Supply Schedule is fair and reasonable;

(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule; and (4) All clauses applicable to items not on the Federal Supply Schedule are included in the order.

GS35F0147T APPENDICE

Labor Category Applications Programmer Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

GS35F0147T Labor Category Description

APPENDIX A

Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Designs, codes, tests, debugs, and documents.

2 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Applications Systems Analyst/ Programmer – Intermediate Category Description:

Minimum Experience: Education Requirement:

Under general supervision, formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, documents, and maintains those programs. Competent to work on most phases of applications systems analysis and programming activities, but requires instruction and guidance in other phases.

3 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Applications Systems Analyst/ Programmer – Senior Category Description:

Minimum Experience: Education Requirement:

Under general direction, formulates and defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents those programs. Competent to work at the highest technical level of all phases of applications systems analysis and programming activities. May be responsible for completion of a phase of a project. Regularly provides guidance and training to less-experienced analyst/programmers.

4 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Business Process Consultant GS35F0147T Price List Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Responsible for most complex systems process analysis, design, and simulation. Requires highest-level understanding of organization's business systems and industry requirements. Focus is on process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment. Creates process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams. Recommends and facilitates quality improvement efforts. May lead re-engineering team and act 3 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Business Subject Matter Specialist Category Description:

Minimum Experience: Education Requirement:

Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation. Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases.

3 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Business Systems Analyst - Intermediate Category Description:

Minimum Experience: Education Requirement:

Under general supervision, formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Guides and advises less-experienced Business Systems Analysts. Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment.

2 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Business Systems Analyst - Senior GS35F0147T Price List Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Under general direction, formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. Guides and advises less-experienced Business Systems Analysts. Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.

3 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Business Systems Specialist Category Description:

Minimum Experience: Education Requirement:

Top-level technical contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to the organization’s business plan and industry requirements. Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on complex projects. Devises and/or modifies procedures to solve the most complex technical problems related to computer equipment capacity and limitations, operating time, and form of desired results. Creates detailed specifications from which programs will be written. May have quality assurance responsibilities.

5 years experience Master's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Chief Information Security Officer Category Description:

Minimum Experience: Education Requirement:

Ensures that all information systems are functional and secure.

5 years experience Master's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Client/Server Database Manager Category Description:

Minimum Experience: Education Requirement:

GS35F0147T Price List

Projects long-range requirements for client/server database administration in conjunction with other managers in the information systems function as well as business function managers. Prepares activity and progress reports regarding the client/server data base management section.

2 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Labor Category APPENDIX A Client/Server Network Architect Category Description:

Minimum Experience: Education Requirement:

Top-level technical expert responsible for design and development of a client/server environment. Develops strategy of client/server system and the design infrastructure necessary to support that strategy. Advises on selection of technological purchases with regards to processing, data storage, data access, and applications development. Sets standards for the client/server relational database structure for the organization (SQL, ORACLE, SYBASE, etc.). Advises of feasibility of potential future projects to management.

3 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Client/Server Support Analyst Category Description:

Minimum Experience: Education Requirement:

Under general supervision, assists with personal computer operating systems software and communication system software. Designs, tests, and maintains personal computer systems. Responsible for analyzing and solving personal computer-related problems. Responsible for security, integrity, and reliability of personal computer systems. Tests and integrates new hardware, systems and modifications to existing equipment and systems. Performs research/investigations, analysis, design, testing, and installation of supported hardware and software. Schedules installation of new hardware and software and modifications to existing systems. Monitors performance of hardware and its capacity in all assigned locations. Recommends and implements enhancements to existing hardware and systems.

1 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Communications Analyst - Intermediate Category Description:

Minimum Experience: Education Requirement:

Under general supervision, assists Senior Level Communications Analyst or Department Manager in the planning, design, and implementation of communications networks. Responsible for providing assistance and technical support for network design activities. Assists in the review/assessment of user needs. May conduct feasibility studies for projects. May assist in the evaluation and selection of equipment. Typically requires two to four years experience in telecommunications with particular emphasis in traffic engineering and network design. Frequently reports to Data/Voice Communications Management or Internal Communications Systems Consultant.

1 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Communications Analyst - Senior GS35F0147T Price List Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Under general direction, assists in the planning, design, and implementation of communications networks. Responsible primarily for the assessment and optimization of network design through review and assessment of user needs. Conducts feasibility studies for large projects, develops requests for proposal, evaluates vendor products, and makes recommendations on selection. May function as lead position providing guidance and training to less-experienced analysts. Typically requires at least five years of experience in telecommunications with strong emphasis in network design, traffic engineering, equipment vendors, and carriers. Frequently reports to a Data/Voice Communications Manager or Internal Communications Systems Consultant.

2 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Communications Facility Engineer Category Description:

Minimum Experience: Education Requirement:

Communications Installer Category Description:

Minimum Experience: Education Requirement:

Provides technical direction and engineering knowledge for communications systems infrastructure activities, including planning, designing, and implementing communications infrastructure requirements for buildings and systems. Ensures that adequate and appropriate planning is provided to direct building architects and planners in building communications spaces and media pathways meet industry standards.

2 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Assists in the planning, design, and implementation of communications networks. Responsible for providing assistance and technical support for network design activities. Assists in the review/assessment of user needs. Performs feasibility studies for small projects. Assists in the evaluation and selection of equipment.

1 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Communications Transmission Engineer GS35F0147T Price List Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Provides technical direction and engineering knowledge for communications activities including planning, designing, installing and maintaining large communications networks. Develops, operates, and maintains voice, wireless, video, and data communications systems. Provides complex engineering or analytical tasks and activities associated with one or more technical areas within the communications function.

3 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Computer Operations Manager Category Description:

Minimum Experience: Education Requirement:

Consultant Category Description:

Minimum Experience: Education Requirement:

Custom Programmer GS35F0147T Price List

Responsible for all activities relating to the operation of centralized data processing equipment and peripheral information systems equipment. Establishes detailed schedules for the utilization of all equipment in the computer operations section to obtain maximum utilization. Assigns personnel to various operations and directs their activities. Reviews and evaluates work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities, and me thods. Consults with personnel in other information systems sections to coordinate activities. Prepares activity and progress reports regarding the computer operations section. Frequently reports to a Director of Information Systems Operations.

3 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Works with end user groups to evaluate and solve technical problems. Evaluates existing systems and/or user needs to analyze, design, recommend, and implement system changes.

5 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Labor Category Category Description:

Minimum Experience: Education Requirement:

Data Architect Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Knowledge of web and client server systems utilizing relational database architectures in a distributed systems environemnt.

Working knowledge of data warehouse development and smart client development techniques. Expertise in Oracle and Open Source technologies. Strong software design skills.

Functional titles include software engineer, software analyst, software developer, databse administrator, etc.

Participate in all aspects of development, including gathering requirements, designing, installation, software maintenance, and software enhancements.

2 years experience Bachelor's degree in Computer Science, Engineering, Mathematics, or related field.

Designs and builds relational databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database. Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation. Translates business needs into long-term architecture solutions. Defines, designs, and builds dimensional databases. Develops data warehousing blueprints, evaluating hardware and software platforms, and integrating systems. Evaluates reusability of current data for additional analyses. Reviews object and data models and the metadata repository to structure the data for better management and quicker access.

2 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Data Communications Manager - Planning & Implementation Category Description:

Minimum Experience: Education Requirement:

Data Entry Supervisor GS35F0147T Price List

Ensures that adequate and appropriate planning is provided for remote hardware and communications facilities to develop and implement methodologies for analysis, installation, and support of distributed processing client/server systems. Provides coordination in the analysis, acquisition, and installation of hardware, software, and facilities. Manages the training and efforts of a staff engaged in system and network planning, analysis and monitoring activities. Typically requires eight to ten years of experience in software/hardware LAN and WAN network design and analysis. Frequently reports to a telecommunications Department Director/Manager or Planning and Engineering Manager.

5 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Supervises all data entry activities. Assigns work to personnel and directs activities. Reviews and evaluates work and prepares performance reports. Frequently reports to a Computer Operations Manager or Production Control Supervisor.

3 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Data Security Administration Manager Category Description:

Minimum Experience: Education Requirement:

Directs and implements the necessary controls and procedures to cost-effectively protect informat ion systems assets from intentional or inadvertent modification, disclosure, or destruction. Provides guidance and direction for the physical protection of information systems assets to other functional units. Provides reports to superiors regarding effectiveness of data security and makes recommendations for the adoption of new procedures. Assigns work to subordinates, monitors performance, and conducts performance appraisals. Interviews and makes recommendations for additional staff.

3 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Data Security Analyst - Intermediate Category Description:

Minimum Experience: Education Requirement:

Under general supervision, performs all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction. Interfaces with user community to understand their security needs and implements procedures to accommodate them. Ensures that user community understands and adheres to necessary procedures to maintain security. Conducts accurate evaluation of the level of security required. Provides management with status reports. Frequently reports to a Data Security Administration Manager.

2 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Data Security Analyst - Senior GS35F0147T Price List Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Under general direction, performs all procedures necessary to ensure the safety of information systems and to protect systems from intentional or inadvertent access or destruction. Interfaces with user community to understand their security needs and implements procedures to accommodate them. Ensures that user community understands and adheres to necessary procedures to maintain security. May require familiarity with domain structures, user authentication, and digital signatures. Conducts accurate evaluation of the level of security required. May require understanding of firewall theory and configuration. Must be able to weigh business needs against security concerns and articulate issues to management.

3 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Data Warehousing Administrator Category Description:

Minimum Experience: Education Requirement:

Data Warehousing Analyst Category Description:

Minimum Experience: Education Requirement:

Coordinates the data administration technical function for both data warehouse development and maintenance. Plans and oversees the technical transitions between development, testing, and production phases of the workplace. Facilitates change control, problem management, and communication among data architects, programmers, analysts and engineers. Establishes and enforces processes to ensure a consistent, well-managed and well-integrated data warehouse infrastructure. Expands and improves data warehouse to includes data from all functions of the organization using data manipulation, transformation and cleansing tools. Requires three yeas of experience in the field.

3 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation. Reviews data loaded into the data warehouse for accuracy. Responsible for the development, maintenance and support of an enterprise data warehouse system and corresponding data marts. Troubleshoots and tunes existing data warehouse applications. Conducts research into new data warehouse applications and determines viability for adoption. Assists in establishing development standards. Evaluates existing subject areas stored in the data warehouse. Incorporates existing subject areas into an enterprise model. Creates new or enhanced components of the data warehouse. Requires two years experience in the field.

2 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Data Warehousing Programmer GS35F0147T Price List Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Responsible for product support and maintenance of the data warehouse. Performs data warehouse design and construction. Codes and documents scripts and stored procedures. Designs/implements data strategy methods. Develops appropriate programs and systems documentation. Assists with Metadata repository management. Prepares/implements data verification and testing methods for the data warehouse. Creates index and view scripts. Requires two years experience in the field.

2 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Data Warehousing Project Manager Category Description:

Minimum Experience: Education Requirement:

Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation. Responsible for leading data warehouse team in development and enhancements of the data warehouse user interface. Establishes user requirements. Creates new standards and procedures related to end user and internal interface development. Works with Data Architect on technical issues and system architecture definition. Translates high-level work plans and converts to detailed assignments for team members. Monitors status of assignments and reviews work for completion and quality. Typically requires more than five years of experience.

5 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Data/Configuration Management Specialist Category Description:

Minimum Experience: Education Requirement:

Database Administrator GS35F0147T Price List

Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.

1 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Participates in the design, creation, and maintenance of computerized databases. Responsible for quality control and auditing of databases to ensure accurate and appropriate use of data. Works with management to develop database strategies to support company needs. Consults with and advises users on access to various databases. Works directly with users to resolve data conflicts and inappropriate data usage. Directs the maintenance and use of the corporate data dictionary. Typically requires two to four years of experience.

2 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Database Analyst/ Programmer - Intermediate Category Description:

Minimum Experience: Education Requirement:

Under general supervision, designs, implements and maintains moderately complex databases. Maintains database dictionaries and integration of systems through database design. Competent to work on most phases of database administration but may require some instruction and guidance in other phases.

Requires two years experience in the field.

2 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Database Analyst/ Programmer – Senior Category Description:

Minimum Experience: Education Requirement:

Database Manager GS35F0147T Price List

Under general direction, designs, implements and maintains complex database with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation and statistical methods. Includes maintenance of database dictionaries, overall monitoring of standards and procedures and integration of systems through database design.

Competent to work at the highest level of all phases of database management. Requires three years experience in the field.

3 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Responsible for all activities related to the administration of computerized databases. Assigns personnel to various projects and directs their activities. Reviews and evaluates work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods. Consults with and advises users of various databases. Projects long-range requirements for database administration in conjunction with other managers in the information systems function as well as business function managers. Prepares activity and progress reports regarding the database management section. Typically requires five to seven years of experience.

5 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Disaster Recovery Administrator Category Description:

Minimum Experience: Education Requirement:

Disaster Recovery Analyst GS35F0147T Price List

Under general supervision, responsible for the overall security and integrity of organizational electronic data, data systems, and data networks. Designs and administers programs to include policies, standards, guidelines, training programs, and a viable quality assurance process for disaster recovery. Oversees and reviews the testing and implementation of software, data systems, and data networks to ensure that the integrity and security of all electronic data and data systems are adequately protected. Oversees and facilitates the preparation of an organization-wide business resumption plan. Responsible for ensuring the business resumption plan adequately addresses the organization’s requirements and established time frames. Responsible for day-to-day security administration of the organization’s data systems and data networks including systems access administration. Typically requires five or more years of experience in disaster recovery/business resumption planning.

5 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Responsible for security and integrity of assigned electronic data, data systems, and data networks.

Designs and administers programs to include policies, standards, guidelines, training programs and a viable quality assurance process for disaster recovery. Oversees and reviews the testing and implementation of software, data systems and data networks to insure that the integrity and security of all electronic data and data systems are adequately protected. Oversees and facilitates the preparation of an organization-wide business resumption plan. Responsible for insuring the business resumption plan adequately addresses the organization's requirements and established time frames. Requires five years experience in the field.

3 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Documentation Specialist - Intermediate Category Description:

Minimum Experience: Education Requirement:

Under general supervision, prepares and/or maintains systems, programming, and operations documentation, including user manuals. Maintains a current internal documentation library. Competent to work on most phases of documentation.

1 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Documentation Specialist - Senior Category Description:

Minimum Experience: Education Requirement:

E-Business Manager Category Description:

Minimum Experience: Education Requirement:

Under general supervision, is responsible for preparing and/or maintaining systems, programming, and operations documentation, procedures, and methods including user manuals and reference manuals. Maintains a current internal documentation library. Provides or coordinates special documentation services as required. Competent to work at the highest level of all phases of documentation. May act as project leader for large positions.

2 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Sets direction and guides action plans and priorities of electronic commerce, marketing and communications. Develops and facilitates organizational models and structure changes needed to meet the evolving electronic business strategies. Establishes and implements enterprise-wide business systems.

4 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Electronic Data Interchange (EDI) Manager GS35F0147T Price List Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Responsible for daily electronic data interchange (EDI) operations of an organization. Develops and executes strategies for Internet-based interchange capabilities. Coordinates and implements new EDI methods and systems and enhances and upgrades the existing systems. Finds EDI solutions for business operations. Establishes and maintains communications and trading partner routings, including online orders and fulfillment systems. Audits the quality of data provided, provides security and backup, and ensures system disaster recovery processes are in place. Resolves trading partner’s technical problems involving EDI. Develops technical design documentation. Ensures customer/vendor agreements meet legal requirements. Responsible for internal training of EDI and related staff.

4 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Electronic Data Interchange (EDI) Specialist Category Description:

Minimum Experience: Education Requirement:

Provides support for EDI database analysis, design, and operations. Establishes and maintains communications within organization and with partners. Conducts and managers product evaluations. Provides product installation, configuration, and training. Performs systems maintenance to update records, specifications, and operating procedures of partner systems. Maintains EDI account transaction activities. Frequently reports to an Electronic Data Interchange Manager.

2 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Electronic Mail Coordinator Category Description:

Minimum Experience: Education Requirement:

Monitors servers, replication, and mail routing. Creates user accounts and maintains security levels on databases. Provides first-level telephone support and troubleshoots. Monitors existing messaging infrastructure and server usage, ensuring proper working order.

1 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Engineering Subject Matter Specialist GS35F0147T Price List Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Provides technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems that necessitate high-level knowledge of the subject matter for effective implementation. Participates as needed in all phases of software development with emphasis on the planning, analysis, modeling, simulation, testing, integration, documentation and presentation phases.

3 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent ERP Business Analyst - Intermediate Category Description:

Minimum Experience: Education Requirement:

Under general supervision, serves as subject matter expert associated with content, processes, and procedures associated with enterprise applications. Applies functional knowledge to design and customize workflow systems that provide seamless integration for client/server applications. Writes functional requirements, develops test plans, and works with production issues.

2 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent ERP Business Analyst - Senior Category Description:

Minimum Experience: Education Requirement:

Under general direction, serves as senior subject matter expert associated with content, processes, and procedures associated with ERP. Defines detailed requirements, analyzes business needs, and validates solutions with the client. Details requirements through product development and other functions to support the project team. Monitors other business analysts in software development methods and processes and implementation of those methods. Evaluates development projects and assists in tailoring the development process to meet the project needs.

3 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent ERP Business/Architectural Specialist Category Description:

Minimum Experience: Education Requirement:

GS35F0147T Price List

Adapts functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets. Enterprise resource planning and management processes, including but not limited to: knowledge management, investment analysis, data warehousing, e-commerce, return on investment analysis, human resource analysis, material management and logistics, supply chain management, procurement, ordering, manufacturing, decision support, and information dissemination.

2 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Labor Category ERP Programmer Category Description:

Minimum Experience: Education Requirement:

Graphics Specialist Category Description:

Minimum Experience: Education Requirement:

Groupware Specialist Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Under general supervision, works primarily in ERP client/server enterprise application. Designs and develops all aspects of data conversion. Builds application tables, panels, and reports. Codes individual modules and complex functions. Develops application tables, panels, and reports for projects. Responsible for software integration and external interface development. Troubleshoots and resolves testing issues. Responsible for technical documentation.

2 years experience Bachelor's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Responsible for graphics design and use, operation, and setup of computer graphic systems for business communications. Executes graphic projects and assists in coordination of all graphic production scheduling. Coordinates production support with outside vendors, as needed. Ensures that graphic projects are completed on time, within budget, and to user’s satisfaction. Interfaces with users to determine scope of project and best graphic medium. Trains other personnel in proper use of computer graphic equipment. Troubleshoots computer equipment problems and performs minor preventive maintenance. Frequently reports to a department manager or information systems management.

1 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Responsible for the implementation, maintenance, and support of organization messaging system. May work closely with first tier support staff to solve system problems. Ensures smooth integration of all groupware systems in a particular environment. Provides technical support on local groupware replication and client dial-up access issues. Prepares documentation that will assist in the maintenance of the groupware system. May serve as an internal consultant to developers, assisting them in the area of server supports, security, ID files, and other development issues that will aid the process. Requires solid working knowledge of WANs, LANs, and telecommunication concepts as they relate to the groupware system and database replication.

1 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Help Desk Coordinator - Intermediate GS35F0147T Price List Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Under general supervision, responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation, and resolution steps. Typically is able to resolve less complex problems immediately, while more complex problems are assigned to senior level support. May involve use of problem management database and help desk systems.

1 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Help Desk Coordinator - Senior Category Description:

Minimum Experience: Education Requirement:

Help Desk Manager Category Description:

Minimum Experience: Education Requirement:

Help Desk Specialist Category Description:

Minimum Experience: Education Requirement:

Under general direction, responsible for ensuring the timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. Requires experience and understanding of MIS environment. Typically involves use of problem management database and help desk system. May provide guidance/training for less-experienced personnel.

2 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Has overall responsibility for help desk operations associated with the identification, prioritization and resolution of reported problems. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked and resolved appropriately. May maintain responsibility for development, maintenance and integrity of help desk software. Requires 3 years experience in the field.

4 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution.

2 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Help Desk Support Services Specialist - Intermediate GS35F0147T Price List Labor Category Category Description:

Minimum Experience: Education Requirement:

APPENDIX A

Under general supervision, provides second-tier support to end users for either PC, server, or mainframe applications and hardware. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and high level of technical skill in field of expertise. Escalates more complex problems to senior level.

2 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Help Desk Support Services Specialist - Senior Category Description:

Minimum Experience: Education Requirement:

Under general direction, provides second-tier support to end users for either PC, server, or mainframe applications and hardware. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and highest level of technical skill in field of expertise.

3 years experience Associate's degree in Computer Science, Engineering, Business Administration, Information Technology, or equivalent Information Assurance Development Engineer Category Description:

Minimum…