MAS - Forefront Technologies, L.l.c - GS35F013BA

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Pricelist

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system.

The INTERNET address for GSA Advantage! is: GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE

LARGE CATEGORY: INFORMATION TECHNOLOGY

SUBCATEGORY: ELECTRONIC COMMERCE

Special Item Number 54151ECOM Electronic Commerce and Subscription Services

Includes value added network services, e-mail services, Internet access services, electronic subscription services, data transmission services, and emerging electronic commerce technologies.

NOTE: Subject to Cooperative Purchasing

FSC/PSC Code: DG10

SUBCATEGORY: IT SERVICES

SIN 54151S Information Technology Professional Services

IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

The Contractor shall not resell IT Professional Services, except that IT professional services may only be resold in direct support of products that are authorized to be sold via the schedule contract, e.g. SIN 54151 - Software Maintenance Services that supports SIN 511210 - Software Licenses. (This does not include SINs within the IT Services Subcategory).

FSC/PSC Code: DA01

SUBCATEGORY: IT SOFTWARE

Special Item Number 511210 Software Licenses

Includes both term and perpetual software licenses and maintenance. Includes operating system software, application software, EDI translation and mapping software, enabled email message based applications, Internet software, database management applications, and other software.

Term Licenses. The word "Term" is defined in this Solicitation as "a limited period of time". Term Software Licenses have a limited duration and are not owned in perpetuity. Unless Offerors provide an option for converting Term licenses into perpetual licenses, users lose the right to use these licenses upon the end of the term period. This SIN is NOT Infrastructure as a Service (IaaS), Platform as a Service (PaaS), or Software as a Service (SaaS) as defined in SIN 518210C - Cloud and Cloud-Related IT Professional Services. Term Software Licenses are distinct from Electronic Commerce and Subscription Services (SIN

54151ECOM).

Perpetual Licenses. The word "perpetual" is defined in this Solicitation as "continuing forever, everlasting, valid for all time".

Software maintenance as a product includes the publishing of bug/defect fixes via patches and updates/upgrades in function and technology to maintain the operability and usability of the software product. It may also include other no charge support that is included in the purchase price of the product in the commercial marketplace. No charge support includes items such as user blogs, discussion forums, online help libraries and FAQs (Frequently Asked Questions), hosted chat rooms, and limited telephone, email and/or web-based general technical support for users self-diagnostics.

Software Maintenance as a product is billed at the time of purchase.

Software maintenance as a product does NOT include the creation, design, implementation, integration, etc.

of a software package. These examples are considered software maintenance services under SIN 54151 Software Maintenance Services.

FSC/PSC Code: 7A21

LARGE CATEGORY: MISCELLANEOUS

SUBCATEGORY: COMPLEMENTARY SINs

Special Item Number OLM Order-Level Materials (OLM)

OLMs are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA level, but at the order level. Since OLMs are identified and acquired at the order level, the ordering contracting officer (OCO) is responsible for making a fair and reasonable price determination for all OLMs.

OLMs are procured under a special ordering procedure that simplifies the process for acquiring supplies and services necessary to support individual task or delivery orders placed against a Schedule contract or BPA.

Using this new procedure, ancillary supplies and services not known at the time of the Schedule award may be included and priced at the order level.

OLM SIN-Level Requirements/Ordering Instructions:

OLMs are:

• Purchased under the authority of the FSS Program

• Unknown until an order is placed

• Defined and priced at the ordering activity level in accordance with GSAR clause 552.238-115

Special Ordering

Procedures for the Acquisition of Order-Level Materials. (Price analysis for OLMs is not conducted when awarding the FSS contract or FSS BPA; therefore, GSAR 538.270 and 538.271 do not apply to OLMs)

• Only authorized for use in direct support of another awarded SIN.

• Only authorized for inclusion at the order level under a Time-and-Materials (T&M) or Labor-Hour

(LH) Contract Line Item Number (CLIN)

• Subject to a Not To Exceed (NTE) ceiling price

OLMs are not:

• "Open Market Items"

• Items awarded under ancillary supplies/services or other direct cost (ODC) SINs (these items are defined, priced, and awarded at the FSS contract level)

OLM Pricing:

• Prices for items provided under the Order-Level Materials SIN must be inclusive of the Industrial Funding Fee (IFF).

• The value of OLMs in a task or delivery order, or the cumulative value of OLMs in orders against a FSS BPA awarded under an FSS contract, cannot exceed 33.33%.

NOTE: When used in conjunction with a Cooperative Purchasing eligible SIN, this SIN is Cooperative Purchasing Eligible.

FSC/PSC Code: 0000

Schedule Contract Number

GS35F013BA

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at fss.gsa.gov.

Contract Period: October 14, 2013 through October 13, 2028

Contract current through: Modification 41 effective 05/12/2023

Forefront Technologies, L.L.C.

2966 South Church Street Suite 290

Burlington NC 27215-5108 336-223-5477 (telephone) 206-350-6554 (facsimile) www.forefront-technologies.com

Contractor Point of Contact for Contract Administration Cheryl Dunlap

Vice President of New Business Development Forefront Technologies, L.L.C.

2966 South Church Street Suite 290

Burlington NC 27215-5108 702-363-9929 (telephone) 206-350-6554 (facsimile) cheryl.dunlap@fftechnologies.com

A Small Business

CUSTOMER INFORMATION

1a. Table of awarded Special Item Numbers:

Special Item Number 54151ECOM Electronic Commerce and Subscription Services Special Item Number 54151S Information Technology Professional Services Special Item Number 511210 Software Licenses Special Item Number OLM Order-Level Materials (OLM)

1b. Identification of lowest priced model number and corresponding price for each awarded Special Item Number:

Special Item Number Part Number / Labor Category GSA Price with IFF

54151ECOM FFT-SUB-DND-OUT $19.93

511210 FFT-DND-OUT-M $7.88

1c. Identification of Services and Hourly Rates: Please refer to pages 6 through 14, below

2. Maximum Order:

Special Item Number 54151ECOM $500,000 Special Item Number 54151S $500,000 Special Item Number 511210 $500,000 Special Item Number OLM $250,000

3. Minimum Order: $100

4. Geographic Coverage: Domestic

5. Points of Production:

Forefront Technologies: Burlington, North Carolina USA Mi-Corporation: Durham, North Carolina USA

6. Discount from List Price or Statement of Net Price:

The GSA Net Prices published on the GSA Advantage website reflect the fully burdened price. The negotiated discount has been applied and the Industrial Funding Fee has been added.

7. Quantity Discount: None.

8. Prompt Payment Terms: Net 30 Days

Note: Prompt Payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Item: Not Applicable.

10a. Time of Delivery:

Special Item Number 54151ECOM As negotiated with the Ordering Activity Special Item Number 54151S As negotiated with the Ordering Activity Special Item Number 511210 30 days After Receipt of Order Special Item Number OLM As negotiated with the Ordering Activity

10b. Expedited Delivery: Please contact the Contract Administrator for availability and terms.

10c. Overnight and 2-day Delivery: Please contact the Contract Administrator for availability and terms.

10d. Urgent Requirements: Please contact the Contract Administrator for availability and terms.

11. F.O.B. Point: Destination

12a. Ordering Address:

Cheryl Dunlap

Vice President of New Business Development Forefront Technologies, L.L.C.

2966 South Church Street Suite 290 Burlington NC 27215-5108 702-363-9929 (telephone) 206-350-6554 (facsimile) cheryl.dunlap@fftechnologies.com

12b. Ordering Procedures:

For supplies and services, the ordering procedures and information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address:

Cheryl Dunlap Vice President of New Business Development Forefront Technologies, L.L.C.

2966 South Church Street Suite 290 Burlington NC 27215-5108 702-363-9929 (telephone) 206-350-6554 (facsimile) cheryl.dunlap@fftechnologies.com

14. Warranty Provisions:

Special Item Number 54151ECOM 12 months Special Item Number 54151S 12 months Special Item Number 511210 12 months Special Item Number OLM To be determined at the Task Order level

15. Export Packing Charges: Not Applicable.

16. Terms and conditions of Rental, Maintenance, and Repair: Not Applicable.

17. Terms and conditions of Installation: Not Applicable.

18. Terms and conditions of Repair Parts indicating date of parts price lists and any discounts from list prices:

Not Applicable.

19. Terms and conditions for any other Service: Not Applicable.

20. List of Service and Distribution Points: Not Applicable.

21. List of Participating Dealer: Not Applicable.

22. Preventative Maintenance: Not Applicable.

23a. Special Attributes such as Environmental Attributes (E.G., Recycled Content, Energy Efficiency, and/or Reduced Pollutants):

Not Applicable.

23b. Section 508 Compliance Information: The EIT standards can be found at: www.Section508.gov/ .

Forefront Technologies: see https://www.fftechnologies.com/about Mi-Corporation: https://www.fftechnologies.com/mi-corporation

24. Unique Entity ID: L96CC9MQUS35

25. Notification regarding registration in System for Award Management (SAM) database:

Contractor has a current registration in SAM.

26. Description of IT Professional Services and Approved Hourly Rates:

Sr. Systems Administrator

Minimum/General Experience: 6 years.

Functional Responsibility: Provides high level support implementing, configuring, coordinating, controlling, maintaining, troubleshooting & securing, usage monitoring & development of specialized system procedures.

Maintain operations of multi-user computer systems. Set up administrator & service accounts. Maintain system documentation. Tune system performance. Install system-wide software & allocate mass storage space.

Minimum Education: Bachelor’s degree.

Approved Substitutions Education Experience

Associates degree 8 years Master’s degree 4 years

Systems Administrator III

Minimum/General Experience: 4 years.

Functional Responsibility: Provides advice and guidance regarding the design, development, installation, operation, and maintenance of complex information systems. Must be capable of applying business process improvement practices to modernization projects. Applies, as appropriate, activity and data modeling transaction flow analysis; internal control and risk analysis; modern business methods; and performance measurement techniques. Assists in establishing standards for information systems procedures. Develops and applies organization-wide information models for use in designing and building integrated, shared software and database management systems.

Associates degree 6 years Master’s degree 2 years

Systems Analyst II

Minimum/General Experience: 4 years.

Functional Responsibility: Applies knowledge of computer concepts and techniques to support and improve automated business systems. Uses logic to independently identify, troubleshoot and resolve systems issues in accordance with existing system controls. Develops alternative approaches to design, test, and evaluation techniques for solving automation problems. Interfaces with and system users and management to address system related objectives and support. Documents system issues, controls, resolutions, and other system related activities. Handles escalated issues that require advanced troubleshooting activities or system data manipulation.

Systems Analyst I

Minimum/General Experience: 2 years.

Functional Responsibility: Applies knowledge of computer concepts and techniques to support and improve automated business systems. Uses logic to assist with the identification, troubleshooting and resolution of systems issues in accordance with existing system controls. Develops alternative approaches to design, test, and evaluation techniques for solving automation problems. Interfaces with and system users and management to address system related objectives and support. Documents system issues, controls, resolutions, and other system related activities.

Minimum Education: Associates degree.

Bachelor’s degree None Master’s degree None

Program Manager

Minimum/General Experience: 14 years.

Functional Responsibility: Serves as the contract manager and administrator over the entire contract or program efforts. Acts as the primary interface and point of contact with Government project authorities and representatives on technical and contract administration issues. Supervises project operations by developing management procedures, planning, and directing project execution, monitoring and reporting progress.

Manages and controls financial and administrative aspects of the project with respect to contract requirements, enforces work standards, and assigns schedules.

Minimum Education: Master’s degree.

Associates degree 18 years Bachelor’s degree 16 years

Sr. Systems Architect

Minimum/General Experience: 12 years.

Functional Responsibility: Responsible for enterprise architecture planning, capacity planning, logical and physical architecture specifications, justifications guidelines, and controls. Develops alternative approaches to design, test, and evaluation techniques for solving automation problems. Ability to perform enterprise system analysis and make technology recommendations. Excellent understanding of infrastructure, development processes, scope, and requirements processes. Extensive experience with designing technical solutions in various business processes. Responsible for producing system and platform design documents.

Associates degree 14 years Master’s degree 10 years

Business Analyst III

Functional Responsibility: High level professional who works closely with stakeholders to identify goals, develop best practices for data collection, and analyze current processes to determine what can be improved to achieve their desired outcome.

Business Analyst II

Functional Responsibility: With some direction, responsible for working with stakeholders to capture, refine, and document all requirements for the system. Experience gathering functional requirements and translating business needs into technical requirements. Experience in analyzing and defining requirements to ensure they are complete, accurate, unambiguous, and feasible.

Business Analyst I

Functional Responsibility: Gathers and analyzes requirements under the direction of project manager.

Associates degree 4 years Master’s degree None

Web Developer

Functional Responsibility: Creates technical solutions by designing, implementing, testing, deploying, and maintaining web-based software applications. Core duties include defining solution objectives by analyzing user requirements, mapping the requirements to design options, evaluating the options, and recommending a solution based on the customer priorities, and implementing the agreed upon solution. Applies basic knowledge of web-based programming techniques and best practices around developing custom web-based code. Develops program specifications for writing and testing applications. Oversees development of test data, performs thorough testing and corrections to ensure compliance with requirements. Documents applications according to Government standards and procedures.

Web Designer

Minimum/General Experience: 2 Years.

Functional Responsibility: Creates digital assets and graphical solutions by designing, implementing, deploying, and maintaining web-based art and designs. Core duties include defining solution design options by analyzing user requirements, mapping the requirements to design options, evaluating the options, and providing art conceptual designs based on user feedback and then implementing the agreed upon designs.

Applies basic knowledge of web-based design techniques and best practices around developing custom web digital assets. Develops conceptual designs for user review and feedback.

Consultant III

Minimum/General Experience: 10 years.

Functional Responsibility: Creates technical solutions by designing, implementing, testing, deploying, and maintaining web-based software applications. Core duties include defining solution objectives by analyzing user requirements, mapping the requirements to design options, evaluating the options, and recommending a solution based on the customer priorities, and implementing the agreed upon solution. Assists with applying business process improvement practices to bring efficiencies to complex business problems.

Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer. Key coordinator between multiple project teams to ensure enterprise-wide integration of reengineering efforts.

Should apply as appropriate, activity data modeling, transaction flow analysis, and internal control and risk analysis, modern business methods and applies performance measurement techniques. Assist in establishing standards for information systems procedures. Develops and applies organization-wide information models for use in designing and building integrated, shared software and database management systems. Constructs sound, logical business improvement opportunities consistent with corporate Information Management guiding principles, cost savings, and system architecture objectives. Senior level supervisors provide daily supervision and direction to staff.

Associates degree 12 years Master’s degree 8 years

Consultant II

Functional Responsibility: Creates technical solutions by designing, implementing, testing, deploying, and maintaining web-based software applications. Core duties include defining solution objectives by analyzing user requirements, mapping the requirements to design options, evaluating the options, and recommending a solution based on the customer priorities, and implementing the agreed upon solution. Assists with applying business process improvement practices to bring efficiencies to complex business problems.

Responsible for effective transitioning of existing project teams and the facilitation of project teams in the accomplishment of project activities and objectives. Additional duties may include activity and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements. Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer. Key coordinator between multiple project teams to ensure enterprise-wide integration of reengineering efforts.

Consultant I

Functional Responsibility: Creates technical solutions by designing, implementing, testing, deploying, and maintaining web-based software applications. Core duties include defining solution objectives by analyzing user requirements, mapping the requirements to design options, evaluating the options, and recommending a solution based on the customer priorities, and implementing the agreed upon solution. Assists with applying business process improvement practices to bring efficiencies to complex business problems.

Should apply as appropriate, activity data modeling, transaction flow analysis, and internal control and risk analysis, modern business methods and applies performance measurement techniques. Assist in establishing standards for information systems procedures. Develops and applies organization-wide information models for use in designing and building integrated systems. Helps identify best practices and creating and assessing performance measurements.

Bachelor’s degree 2 years

Project Manager

Minimum/General Experience: 12 years.

Functional Responsibility: Serves as the project manager and administrator over the entire project effort.

Acts as the primary interface and point of contact with Government project authorities and representatives on technical and administration issues. Supervises project operations by developing management procedures, planning, and directing project execution, monitoring and reporting progress. Reports financial and administrative aspects of the project with respect to contract requirements, enforces work standards, and assigns schedules. Produces Project Plan documentation, resource management plans and work estimates.

Associates degree 16 years Bachelor’s degree 14 years

Technical Lead

Minimum/General Experience: 12 years.

Functional Responsibility: Main point of contact for technical customer inquiries. Responsible for developing project plans, justifications, guidelines, and controls. Applies knowledge of computer concepts and techniques to develop and implement automated solutions to business requirements and management problems. Leads in implementation, design, and development of software applications. Reviews and manages system implementation to ensure it covers system design and/or system requirements and designs are updated. Responsible for technical roadmaps and system infrastructure including infrastructure design, implementation, and maintenance. Ability to perform system analysis and technology recommendations.

Reviews team designs and implementation deliverables. Lead a technical Team and provide overall technical guidance.

Associates degree 2 years

Bachelor’s degree None

Technical Writer II

Functional Responsibility: Assists in the gathering of data to be used in developing process models and measurements of business processes of client organizations. Assists in the presentation of workshops, seminars and training sessions. Responsible for knowledge capture and meeting facilitation. Develops specifications, data and process models, and standardized objects. Design, formats, write, and produce technical documentation using commercial word processing and desktop.

Associates degree 2 years

Technical Writer

Functional Responsibility: Explains in simple language technical ideas and concepts that are difficult for the average reader to understand. Writes technical materials, such as equipment software manual, appendices, or operating and maintenance instructions. Write white papers, Requests for Proposals, Requests for Information, and authors online content. Possess excellent research skills, mastery of written English grammar and syntax, and superior spelling skills. Must demonstrate the ability to write and edit different styles of documents (e.g., persuasive, instructional, informative, blogs, etc.).

Associates degree 6 years Master’s degree 2 years

Project Administration Staff

Minimum/General Experience: 2 years.

Functional Responsibility: Provides general administrative support to the project. Supports the production of project deliverables and performs clerical and administrative functions required to complete work related to the project.

Support Analyst II

Functional Responsibility: Provides front line end user application support. Applies knowledge of computer concepts and techniques to support known system issues and common end user requests. Uses logic to assist with the identification, troubleshooting and resolution of systems issues in accordance with existing system controls. Documents system issues and resolutions and other system related activities. Contributes to the knowledge base of newly discovered system issues and requests.

Bachelor’s degree 2 years

Support Analyst I

Functional Responsibility: Provides front line end user application support. Applies knowledge of computer concepts and techniques to support known system issues and common end user requests. Uses logic to assist with the identification, troubleshooting and resolution of systems issues in accordance with existing system controls. Documents system issues and resolutions and other system related activities.

Support Manager

Functional Responsibility: Provides management of the front-line end user application support team.

Applies knowledge of computer concepts and techniques to support known system issues and common end user requests. Uses logic to assist with the identification, troubleshooting and resolution of systems issues in accordance with existing system controls. Documents system issues and resolutions and other system related activities. Manages the overall knowledge base or Knowledge repository, staff training, support guidelines and operating procedures. Provides continuous feedback and support staff evaluations as required.

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54151S Program Manager

$289.22 $297.89 $306.83 $316.04 $325.52 $335.28

54151S Project Manager

$256.35 $264.04 $271.96 $280.12 $288.52 $297.18

54151S Technical Lead $256.35 $264.04 $271.96 $280.12 $288.52 $297.18

54151S Sr. Systems Architect

$243.21 $250.51 $258.03 $265.76 $273.73 $281.94

54151S Business Analyst III

$216.92 $223.43 $230.13 $237.03 $244.14 $251.47

54151S Business Analyst II

$197.54 $203.47 $209.57 $215.86 $222.34 $229.01

54151S Business Analyst I

$177.49 $182.81 $188.29 $193.94 $199.76 $205.75

54151S Consultant III $230.07 $236.97 $244.08 $251.41 $258.95 $266.72

54151S Consultant II $216.92 $223.43 $230.13 $237.03 $244.14 $251.47

54151S Consultant I $197.19 $203.10 $209.20 $215.48 $221.94 $228.60

54151S Web Designer $111.77 $115.12 $118.58 $122.14 $125.80 $129.58

54151S Web Developer

$124.88 $128.62 $132.48 $136.45 $140.54 $144.76

54151S Technical Writer II

$157.75 $162.49 $167.37 $172.38 $177.55 $182.88

54151S Technical Writer

$118.31 $121.85 $125.51 $129.28 $133.16 $137.15

54151S Project AdministraƟon Staff

$65.74 $67.72 $69.75 $71.85 $74.01 $76.22

54151S Systems Administrator

III

$131.48 $135.42 $139.48 $143.66 $147.97 $152.41

54151S Support Manager

$131.48 $135.42 $139.48 $143.66 $147.97 $152.41

54151S Support Analyst II

$91.10 $93.83 $96.64 $99.55 $102.53 $105.60

54151S Support Analyst I

$78.88 $81.25 $83.69 $86.20 $88.79 $91.45

54151S Systems Analyst II

$118.31 $121.85 $125.51 $129.28 $133.16 $137.15

54151S Systems Analyst I

$105.17 $108.32 $111.58 $114.92 $118.37 $121.91

54151S Sr. Systems Administrator

$177.49 $182.81 $188.29 $193.94 $199.76 $205.75

INFORMATION TECHNOLOGY CATEGORY

ELECTRONIC COMMERCE SUBCATEGORY

SPECIAL ITEM NUMBER 54151ECOM

ELECTRONIC COMMERCE AND SUBSCRIPTION SERVICES

1) Acceptance Testing: Acceptance testing shall be performed of the systems for ordering activity approval in accordance with the approved test procedures. Management and operations pricing shall be provided on a uniform basis. All management and operations requirements for which pricing elements are not specified shall be provided as part of the basic service.

2) Normal commercial installation, operation, maintenance, and engineering interface training on the system shall be provided. If there is a separate charge, it must be stated as an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016).

3) Monthly summary report may be provided to the Ordering Activity in accordance with commercial practice.

4) All services shall be billed in arrears in accordance with 31 U.S.C. 3324.

IT SERVICES SUBCATEGORY

SPECIAL ITEM NUMBER 54151S

INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

All services shall be billed in arrears in accordance with 31 U.S.C. 3324.

IT SOFTWARE SUBCATEGORY

SPECIAL ITEM NUMBER 511210

SOFTWARE LICENSES

1) Technical Support: Without additional charge to the ordering activity, shall provide a hot line technical support number for the purpose of providing user assistance and guidance in the implementation of the software. The technical support number is available shall be available during specified hours.

a) At the task or delivery order level, provide a telephone number and hours of operation for technical support hotline; indicate applicable time zone for the hours of operation—i.e., Eastern time, Central, Mountain or Pacific time.

Forefront Technologies Technical Support Hotline: 703-288-4556; 9 am to 5 pm Eastern, Monday through Friday, excluding federal holidays.

Mi-Corporation Technical Support Hotline: 703-288-4556; 9 am to 5 pm Eastern, Monday through Friday, excluding federal holidays.

2) Descriptions and Equipment Compatibility:

Forefront Technologies – the are no known incompatibilities.

Mi-Corporation – there are no known incompatibilities.

3) Right-to-Copy Pricing: Outside the scope of this contract.

4) Utilization Limitations

a) Software acquisition is limited to commercial computer software defined in FAR Part 2.101.

b) When acquired by the ordering activity, commercial computer software and related documentation shall be subject to the following:

i) Title to and ownership of the software and documentation shall remain with the Contractor, unless otherwise specified.

ii) Software licenses are by site and by ordering activity. An ordering activity is defined as a cabinet level or independent ordering activity. The software may be used by any subdivision of the ordering activity (service, bureau, division, command, etc.)

that has access to the site the software is placed at, even if the subdivision did not participate in the acquisition of the software. Further, the software may be used on a sharing basis where multiple agencies have joint projects that can be satisfied by the use of the software placed at one ordering activity's site. This would allow other agencies access to one ordering activity's database. For ordering activity public domain databases, user agencies and third parties may use the computer program to enter, retrieve, analyze and present data. The user ordering activity will take appropriate action by instruction, agreement, or otherwise, to protect the Contractor's proprietary property with any third parties that are permitted access to the computer programs and documentation in connection with the user ordering activity's permitted use of the computer programs and documentation. For purposes of this section, all such permitted third parties shall be deemed agents of the user ordering activity.

iii) Except as provided above, the ordering activity shall not provide or otherwise make available the software or documentation, or any portion thereof, in any form, to any third party without the prior written approval of the Contractor. Third parties do not include prime Contractors, subcontractors and agents of the ordering activity who have the ordering activity's permission to use the licensed software and documentation at the facility, and who have agreed to use the licensed software and documentation only in accordance with these restrictions. This provision does not limit the right of the ordering activity to use software, documentation, or information therein, which the ordering activity may already have or obtains without restrictions.

iv) The ordering activity shall have the right to use the software and documentation with the run-time computing environment (e.g. operating system, virtual machine, mobile operating system, processor etc.) to be specifically identified for which it is acquired at any other facility/user device to which that time computing environment may be transferred, or in cases of Disaster Recovery, the ordering activity has the right to transfer the software to another site/user device if the ordering activity site for which it is acquired is deemed to be unsafe for ordering activity personnel; to use the software and documentation with a backup time computing environment when the primary is inoperative; to copy computer programs for safekeeping (archives) or backup purposes; to transfer a copy of the software to another site/user for purposes of benchmarking new hardware and/or software; and to modify the software and documentation or combine it with other software, provided that the unmodified portions shall remain subject to these restrictions.

v) "Commercial Computer Software" may be marked with the Contractor's standard commercial restricted rights legend, but the schedule contract and schedule pricelist, including this clause, "Utilization Limitations" are the only governing terms and conditions, and shall take precedence and supersede any different or additional terms and conditions included in the standard commercial legend.

vi) Licensee Data belongs exclusively to Licensee, regardless of where the Data may reside at any moment in time including, but not limited to Licensor hardware, networks or other infrastructure and facilities where Data may reside, transit through or be stored from time to time. Licensor makes no claim to a right of ownership in Licensee Data. Licensor agrees to keep the Licensee Data Confidential as that term is defined in the relevant FAR and DFARS provisions pertaining to Confidential Information and Confidentiality. Licensor is not permitted to use Licensee’s data for a purpose that is not explicitly granted in writing by Licensee. Upon Licensee request, for any reason whatsoever, Licensor must promptly return all Licensee Data in Licensor’s possession in a format as may be designated at the time of request by Licensee.

vii) Licensee may create or hire others (including Licensor) to create modifications, customizations or other enhancements to the Software which might be classified as “Derivative Works” of the software. Unless otherwise negotiated and mutually agreed upon at the order level, the intellectual property (IP) rights to the Derivative Works shall be owned by the owner of the underlying intellectual property. The Derivative Work[s] shall be made available to the Licensee through a royalty free, perpetual worldwide, no charge license to the Licensee.

5) Conversion from Term License to Perpetual License

a) When standard commercial practice offers conversions of term licenses to perpetual licenses, and an ordering activity requests such a conversion, the contractor shall provide the total amount of conversion credits available for the subject software within ten (10) calendar days after placing the order.

b) When conversion credits are provided, they shall continue to accrue from one contract period to the next, provided the software has been continually licensed without interruption.

c) The term license for each software product shall be discontinued on the day immediately preceding the effective date of conversion from a term license to a perpetual license.

d) When conversion from term licenses to perpetual licenses is offered, the price the ordering activity shall pay will be the perpetual license price that prevailed at the time such software was initially ordered under a term license, or the perpetual license price prevailing at the time of conversion from a term license to a perpetual license, whichever is the less, minus an amount equal to a percentage of all term license payments during the period that the software was under a term license within the ordering activity.

Conversion is outside the scope of the contract.

6) Term License Cessation

a) Term licenses are not eligible for conversion to a perpetual license at any time.

b) Each separately priced software product shall be individually enumerated, if different accrual periods apply for the purpose of perpetual license attainment.

c) The Contractor agrees to provide updates and software maintenance services for the software after a perpetual license has accrued, at the prices and terms of SIN 54151 - Software Maintenance Services, if the licensee elects to order such services. Title to the software shall remain with the Contractor.

Cessation is outside the scope of the contract.

7) Utilization Limitations for Perpetual Licenses

a) Software Asset Identification Tags (SWID) (Option 1 Perpetual License)

i) Option 1 is applicable when the Offeror agrees to include the International Organization for Standardization/International Electrotechnical Commission 19770-2 (ISO/IEC 19770- 2:2015) standard identification tag (SWID Tag) as an embedded element in the software. An ISO/IEC 19970-2 tag is a discoverable identification element in software that provides licensees enhanced asset visibility. Enhance visibility supports both the goals of better software asset management and license compliance. Offerors may use the National Institute of Standards and Technology (NIST) document “NISTIR 8060: Guidelines for Creation of Interoperable Software Identification (SWID) Tags,” December 2015 to determine if they are in compliance with the ISO/IEC 19770-2 standard

ii) Section 837 of The Federal Information Technology Acquisition Reform Act

(FITARA) of 2014 requires GSA to seek agreements with software vendors that enhance government-wide acquisition, shared use, and dissemination of software, as well as compliance with end user license agreements. The Megabyte Act of 2016 requires agencies to inventory software assets and to make informed decisions prior to new software acquisitions. In June of 2016, the Office of Management and Budget issued guidance on software asset management requiring each CFO Act (Public Law 101-576 – 11/15/1990) agency to begin software inventory management (M-16-12).

To support these requirements, Offerors may elect to include the terms of Option 1 and/or Option 2, which support software asset management and government-wide reallocation or transferability of perpetually licensed software.

b) Reallocation of Perpetual Software (Option 2 Perpetual License)

i) The purpose of SIN 511210 OPTION 2 is to allow ordering activities to transfer software assets for a pre-negotiated charge to other ordering activities.

ii) When an ordering activity becomes aware that a reusable software asset may be available for transfer, it shall contact the Contractor, identify the software license or licenses in question, and request that these licenses be reallocated or otherwise made available to the new ordering activity.

iii) Contractors shall release the original ordering activity from all future obligations under the original license agreement and shall present the new ordering activity with an equivalent license agreement. When the new ordering activity agrees to the license terms, henceforth any subsequent infringement or breach of licensing obligations by the new ordering activity shall be a matter exclusively between the new ordering activity and the Contractor.

iv) The original ordering activity shall de-install, and/or make unusable all of the software assets that are to be transferred. It shall have no continuing right to use the software and any usage shall be considered a breach of the Contractor’s intellectual property and a matter of dispute between the original ordering activity/original license grantee and the licensor.

v) As a matter of convenience, once the original licenses are deactivated, di- installed, or made otherwise unusable by the original ordering activity or license grantee, the Contractor may elect to issue new licenses to the new ordering activity to replace the old licenses. When new licenses are not issued, the Contractor shall provide technical advice on how best to achieve the functional transfer of the software assets.

vi) Software assets that are eligible for transfer that have lapsed Software Maintenance Services (SIN 54151) may require a maintenance reinstatement fee, chargeable to the new ordering activity or license grantee. When such a fee is paid, the new ordering activity shall receive all the rights and benefits of Software Maintenance Services.

vii) When software assets are eligible for transfer, and are fully covered under pre- paid Software Maintenance Services (SIN 54151), the new ordering activity shall not be required to pay maintenance for those license assets prior to the natural termination of the paid for maintenance period. The rights associated with paid for current Software Maintenance Services shall automatically transfer with the software licenses without fee. When the maintenance period expires, the new ordering activity or license grantee shall have the option to renew maintenance.

viii) The administrative fee to support the transfer of licenses, exclusive of any new incremental licensing or maintenance costs shall be percentage (%) of the original license fee. The fee shall be paid only at the time of transfer. In applying the transfer fee, the Software Contractor shall provide transactional data that supports the original costs of the licenses.

Software assets are not eligible for transfer.

8) Software Conversions: Full monetary credit will be allowed to the ordering activity when conversion from one version of the software to another is made as a result of a change in operating system, or from one computer system to another. Under a perpetual license, the purchase price of the new software shall be reduced by the amount that was paid to purchase the earlier version. Under a term license, if conversion credits had accrued while the earlier version was under a term license, those credits shall carry forward and remain available as conversion credits which may be applied towards the perpetual license price of the new version.

SPECIAL ITEM NUMBER 54151

SOFTWARE MAINTENANCE SERVICES

All services shall be billed in arrears in accordance with 31 U.S.C. 3324.

MISCELLANEOUS CATEGORY

COMPLEMENTARY SINs SUBCATEGORY

SPECIAL ITEM NUMBER OLM

ORDER-LEVEL MATERIALS

The use of the Order Level Materials (OLM) SIN is limited to 59 OLM-eligible subcategories under the MAS program. Supplies and/or services provided utilizing OLM authority must be acquired in direct support of an individual task or delivery order that is placed under an OLM-eligible subcategory as identified below:

1) Apparel

2) Audio Visual Products

3) Audio Visual Services

4) Awards

5) Background Investigations

6) Business Administrative Services

7) Compensation and Benefits

8) Document Services

9) Electronic Commerce

10) Environmental Services

11) Facilities Maintenance and Repair

12) Facilities Services

13) Facilities Solutions

14) Financial Services

15) Fire/Rescue/Safety/Environmental

Protection Equipment

16) Fitness Solutions.

17) Flags

18) Flooring

19) Fuel Management

20) Furniture Services

21) Healthcare Furniture

22) Household, Dormitory & Quarters Furniture

23) Human Resources

24) Identity Protection Services

25) Industrial Products

26) Industrial Products and Services Maintenance and Repair

27) IT Hardware

28) IT Services

29) IT Software

30) IT Solutions

31) IT Training

32) Language Services

33) Legal Services

34) Logistical Services

35) Machinery and Components

36) Mail Management

37) Marine and Harbor

38) Marketing and Public Relations

39) Medical Equipment

40) Miscellaneous Furniture

41) Musical Instruments

42) Office Furniture

43) Office Management Maintenance and Repair

44) Office Services

45) Packaged Furniture.

46) Printing and Photographic Equipment

47) Protective Equipment

48) Records Management

49) Search and Navigation

50) Security Animals and Related Services

51) Security Services

52) Security Systems

53) Signs

54) Social Services

55) Structures

56) Technical and Engineering Services (non- IT)

57) Telecommunications

58) Testing Equipment

59) Training

NOTE: More information related to the Order Level Materials SIN is available at gsa.gov/mascategoryrequirements.

COMMERCIAL SUPPLIER AGREEMENTS

Forefront Technologies Software End User License Agreement – FederalDox 130813 Mi-Co Master Program License Agreement

The preceding named Agreements are presented in a verbatim format on the following 13 pages.

Approved by GSA 16 August 2022

4601 Creekstone Dr #110 info@mi-corporation.com Durham, NC 27703 www.mi-corporation.com

• 919-485-4819 • Toll Free 888-621-6230

MASTER PROGRAM LICENSE AGREEMENT

Licensee:

MPLA #:

THIS MASTER PROGRAM LICENSE AGREEMENT (this “Agreement”) is made as of last day of signing below (the “Effective Date”), by and between Advanced Digital Systems, Inc., d/b/a Mi-Co, a Delaware corporation, (the “Licensor”) and the Eligible Ordering Activity, defined in GSA Order OGP 4822.2l, as amended, specified below or in the Purchase Order, as applicable (the “Licensee” or “You”). This Agreement along with the applicable Addendum(s), governs the license of software products and all related user documentation from Licensor and Licensee’s acquisition of related services.

Addendum No. 1 and each subsequent Addendum signed by authorized representatives of the Parties (collectively, the “Addendums”) are each a separate agreement that incorporates the terms of this Agreement.

LICENSOR'S LICENSED PROGRAM (DEFINED BELOW) IS COPYRIGHTED AND LICENSED UNDER THE TERMS HEREIN (NOT SOLD). LICENSOR DOES NOT SELL OR TRANSFER TITLE TO THE LICENSED PROGRAM TO YOU. YOUR LICENSE OF THE LICENSED PROGRAM WILL NOT COMMENCE UNTIL YOU HAVE EXECUTED THIS AGREEMENT AND AN AUTHORIZED REPRESENTATIVE OF LICENSOR HAS RECEIVED, APPROVED, AND EXECUTED A COPY OF IT AS EXECUTED BY YOU.

1. License. In consideration of the payment of the license fees set forth herein or in the applicable Purchase Order, Licensor grants you a nonexclusive, nontransferable license to use the package of computer programs and data in machine-readable form only and related materials, specified in an Addendum to this Agreement (the "Licensed Program"), subject to the terms and conditions of this Agreement. Licensor offers various types of licensing options, including:

perpetual licenses, limited-term licenses (e.g., quarterly or yearly term), and hosted licenses. The type of license and specific license rights and limitations are specified in the Addendum. The Addendum may also specify other rights and limitations related to specific license and Licensed Program offerings.

Limited-term license and hosted licenses will renew at the mutual agreement of the parties, for the same term as the initial term. Renewal is accomplished by Licensor sending an invoice for the applicable license renewal fees and Licensee paying the invoice.

You may use the Licensed Program solely on hardware owned or leased by you or your employees.

2. Scope of Rights. During the applicable license term, unless this Agreement is earlier terminated, you have the nonexclusive and nontransferable right to solely:

2.1. Use and execute the Licensed Program in object code form only on the operating system(s) specified in an Addendum to this Agreement for purpose of serving the internal needs of your business, and to provide access to the Licensed Program to that number of users or number of transactions specified in an Addendum;

2.2. In support of your authorized use of the Licensed Program, store the Licensed Program's machine-readable instructions or data in, transmit it through, and display it on the operating system(s) specified on an Addendum; and

2.3. Make a reasonable number of copies of the Licensed Program in machine-readable, object code form, for nonproductive backup purposes only, provided that all of Licensor's proprietary legends are included on such copy.

3. Fees, Taxes, Additional Licenses and Renewal of Licenses.

3.1. License Fee. The license fee for the Licensed Program is specified in an Addendum to this Agreement or the applicable Purchase Order (the “License

Fee”). The Licensor or the GSA Multiple Award Schedule (MAS) Contractor, as applicable, will send the Licensee an invoice for the initial License Fee on or about the License Beginning Date (specified in an Addendum).

3.2. Taxes. License fees do not include taxes.

3.3. Expenses. Removed.

3.4. Additional Licenses. Additional license rights may be purchased under this Agreement through mutually agreed Addendums, by your acceptance of a

Licensor quote, by e-mail, or other written means. You agree to pay the fees for additional license rights as specified on such Addendum or other documentation. All such additional licenses are governed by the terms of this Agreement.

3.5. Renewal Fees. Renewal fees are listed on invoices and may vary for each license renewal period. Prior to any license renewal period and in accordance with the terms and conditions of the MAS Contract, Licensor, or the MAS Contractor, as applicable, may propose pricing changes, including pricing metric changes. The parties are under no obligation to renew a limited-term license.

3.6 Payment and Invoicing. Invoicing shall be governed by GSAR 552.212-4(g). Payment shall be governed by GSAR 552.212-4(i).

4. Annual Improvement Maintenance and Support (AIMS).

4.1. Support Term. Subject to payment of applicable support fees, Licensor will provide the AIMS support services set forth in this Section 4 during the support term.

http://www.mi-corporation.com/

4.1.1. For perpetual licenses, the initial support term begins on the Effective Date and will continue for an initial one-year period.

4.1.2. For limited-term licenses and hosted licenses, unless otherwise set forth in an Addendum, the support term will be the same as the license term

(i.e., the initial term specified in the Addendum and any renewal term).

4.2. Error Correction. Licensor will use reasonable efforts, either by telephone or email, to help Licensee solve specific problems with installation or use of the

Licensed Program. It may not be possible to solve all problems or correct all errors in the Licensed Program.

4.3. Release Support. During ongoing Licensed Program development,…