MAS - E&E It Consulting Services, Inc. - GS35F0121P

Multiple Award Schedule

Category F - Information Technology

General Services Administration

Federal Supply Services Authorized Federal Supply Schedule Price List

Contract No.: GS-35F-0121P Contract Period: December 2, 2018 through December 1, 2023

Modification #PS-A821, Effective June 30, 2020

Mitch Morrill

5026 Arthur Avenue Mechanicsburg, PA 17050

T (717) 975-1664 F (717) 975-1665

Web-site: www.ene-it-consulting.com Email: GSA-ene@ene-it-consulting.com

Business Size: Woman-Owned Small Business

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

e&e IT Consulting Services, Inc. GS-35F-0121P Page 2 of 30

Table of Contents

1. SCOPE

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

3. ORDER

4. PERFORMANCE OF SERVICES

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

6. INSPECTION OF SERVICES

7. RESPONSIBILITIES OF THE CONTRACTOR

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

9. INDEPENDENT CONTRACTOR

10. ORGANIZATIONAL CONFLICTS OF INTEREST

11. INVOICES

12. PAYMENTS

13. RESUMES

14. INCIDENTAL SUPPORT COSTS

15. APPROVAL OF SUBCONTRACTS

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

17. LABOR CATEGORIES AND QUALIFICATIONS

18. LABOR CATEGORY RATES

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CUSTOMER INFORMATION

1. Awarded Special Item Number: 54151S Information Technology Professional Services –

(SUBJECT TO COOPERATIVE PURCHASING) and OLM

a. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. Please refer to the Pricing

Information Section

b. A description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided – Please refer to the Pricing Information Section

2. Maximum order threshold: $500,000

If the “best value” selection places your order over this Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contractor for a better price. The contractor may (1) offer a new price for this requirement; (2) offer the lowest price available under this contract; or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the Schedule contract in accordance with FAR 8.404

3. Minimum order: $100.00

4. Geographic coverage (delivery area): Domestic Only

5. Point of production: N/A for Services

6. Discount from list prices or statement of net price. Prices are net prices; Basic discounts have been deducted.

7. Quantity discounts – Quantity discounts are offered based on number of positions and number of years. The following table shows the quantity discounts. Discounts can be combined up to a total of 6 percent.

Situations that lead to discounts from standard prices:

Multiple positions within a contracts and multiple year contracts will result in a discount:

3 positions within a single contract, 1% discount.

4 positions within a single contract, 2% discount.

5 positions within a single contract, 3% discount

2 year contract, 1% discount.

4 year contract, 2% discount.

5 year contract, 3% discount.

8. Prompt payment terms – 0%, Net 30 Days "Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions."

9.

a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold – Yes.

b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold. - No e&e IT Consulting Services, Inc. GS-35F-0121P Page 4 of 30

10. Foreign items – Not applicable.

11. Delivery Terms :

a. Time of Delivery – determined at the task order level

b. Expedited Delivery – contact contractor for availability.

c. Overnight and 2-day delivery – contact contractor for availability.

d. Urgent Requirements – Contact Contractor

12. F.O.B. Point : Destination

13. Ordering address:

a. e&e IT Consulting Services, Inc.

5026 Arthur Avenue

Mechanicsburg, PA 17050

T (717) 975-1664

F (717) 975-1665

b. Ordering Procedures: For supplies and services, the ordering procedures, information on

Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR)

8.405-3.

14. Payment address:

e&e IT Consulting Services, Inc.

5026 Arthur Avenue

Mechanicsburg, PA 17050

T (717) 975-1664

F (717) 975-1665

15. Warranty provision – Not Applicable for services

16. Export packing charges – Not Applicable

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level) – Contact Contractor

18. Terms and conditions of rental, maintenance, and repair – Not Applicable

19. Terms and conditions of installation – Not Applicable

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices – Not Applicable.

21. List of service and distribution points - Not Applicable

22. List of participating dealers – Not Applicable

23. Preventive maintenance – Not Applicable e&e IT Consulting Services, Inc. GS-35F-0121P Page 5 of 30

24. a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants) – Not Applicable

b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/ –

See http://www.ene-it-consulting.com/

25. Data Universal Number System (DUNS) number –118325187

26. Notification regarding registration in System for Award Management (SAM) database –

Registered. CAGE Code: 3A9X9 http://www.section508.gov/ http://www.ene-it-consulting.com/ e&e IT Consulting Services, Inc. GS-35F-0121P Page 6 of 30

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S

Information Technology Professional Services apply exclusively to IT Professional

Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket

Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract.

Blanket Purchase Agreements shall not extend beyond the end of the contract period;

all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19

(Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S)

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4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the

Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the

Default, or the Termination for Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The

Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the

Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

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c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—

COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS COMMERCIAL ITEMS

(MAR 2009) (ALTERNATE I OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-

Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then

FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT/IAM Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

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b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the

Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR

52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under

Time-and-Materials and Labor- Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I

– OCT 2008) (DEVIATION I –

FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

a. The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

b. The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(3) The offeror;

(4) Subcontractors; and/or

(5) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

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14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the

FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's

Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

a. The Contractor shall provide a description of each type of IT Service offered under

Special Item Numbers 54151S IT Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT Professional Services shall be in accordance with the

Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

c. The following is an example of the manner in which the description of a commercial job title should be presented:

EXAMPLE: Commercial Job Title: System Engineer

Minimum/General Experience: Three (3) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum Education: Bachelor’s Degree in Computer Science e&e IT Consulting Services, Inc. GS-35F-0121P Page 11 of 30

17. LABOR CATEGORIES AND QUALIFICATIONS

Title: Project Manager I Minimum Experience: This position requires the minimum experience noted below. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to four years of experience. A MS-MA Degree is equivalent to two additional years of experience.

Functional Duties: Manages a large project ensuring that the project comes in on time and under budget. Works with the Contracting Officer’s Representative (COR), the task level COR(s), government management personnel and customer agency representatives. Responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise wide horizontal integration planning and interfaces to other functional systems. Assigns and delegates tasks to analysts and developers also working on the project. Tracks the progress of a project using tools such as Microsoft’s Project

Minimum Education: Degree in Computer Science, Information Systems, Engineering, Business, Physical Science, or other technology-related discipline.

Title: Business Analyst III Minimum Experience: This position requires the minimum experience noted below in information systems, computer programming, analysis and developing systems involving computer technology. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to four years of experience. A MS-MA Degree is equivalent to two additional years of experience.

Functional Duties: Devises, designs, or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Prepares detailed specifications, data flow diagrams, or flowcharts from which programs will be written. Analyzes and revises existing system logic and documentation as necessary. Has full technical knowledge of all phases of applications systems analysis. May use

CASE tools. Also has duties instructing, directing, and checking the work of other systems analysis personnel.

Responsible for testing and quality assurance review.

Minimum Education: Degree in Computer Science, Information Systems, Engineering, Business, Finance, Physical Science, or other technology-related discipline.

Title: Enterprise Resource Planning (ERP) Package Developer II Minimum Experience: This position requires the minimum experience noted below in information systems, computer programming, analysis and developing systems involving computer technology. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to four years of experience. A MS-MA Degree is equivalent to two additional years of experience

Functional Duties: Responsible for implementation of a large Enterprise Resource Planning Package (such as SAP, Baan, PeopleSoft, J.D. Edwards, Oracle Financials, Deltek). Duties may include task management, business analysis, data mapping and migration, or software design and modification involved in the implementation of an ERP package.

Performs enterprise wide horizontal integration planning and interfaces to other functional systems.

Minimum Education: Degree in Computer Science, Information Systems, Finance, Engineering, Management

Information Systems, other technology-related discipline e&e IT Consulting Services, Inc. GS-35F-0121P Page 12 of 30

Title: Information System Consultant (this is the standard job description with levels broken down below) Minimum Experience: Information System Consultant I – AS-AA & 1 year relevant experience, Information System Consultant III -BS-BA & 1 year relevant experience

Information System Consultant IV -BS-BA & 2 years’ relevant experience

Functional Duties: Top level technical expert. Specializes in network software, software development on mainframe, midrange, desktop, client/server, or web platforms. Works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. Has high level of diverse technical experience related to studying and analyzing system needs, systems development and systems process analysis, design, and re-engineering. Has skills and experience related to business management, systems engineering, operations research, or management engineering. Typically has specialization in particular software or business application utilized in an end user environment. Keeps abreast of technological developments and applications.

Minimum Education: This position requires the minimum experience noted below in information systems, computer programming, analysis and developing system involving computer technology. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to four years of experience. A MS-MA Degree is equivalent to two additional years of experience.

Title: Web Developer I

Minimum Experience: This position requires the minimum experience noted below in information systems, computer programming, analysis and developing systems involving computer technology. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to four years of experience. A MS-MA Degree is equivalent to

Functional Duties: Responsible for planning, developing, and deploying web sites including preparation of text, graphics, audio, and video for web pages. Works directly with clients to determine project scope and specifications.

Manages resources and ensures overall quality of completed web site. Requires understanding of web-based technologies and thorough knowledge of tag-based languages such as HTML, DHTML, or XML. At the higher levels, requires experience with web-based languages such as Java, J++, or VB Script. Typically requires an Associate’s degree and understanding of web technologies.

Minimum Education: Degree in Computer Science, Information Systems, Engineering, Business Graphics, Physical Science, or other technology-related discipline.

Title: Database Architect III

Minimum Experience: This position requires the minimum experience noted below in information systems, computer programming, analysis and developing systems involving computer technology. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to four years of experience. A MS-MA Degree is equivalent to

Functional Duties: A Database specialist experienced in data normalization, data modeling, database administration, database design, or SQL programming. Experienced with a data modeling tool capable of producing an entity-relationship diagram and capable of forward or reverse engineering (such tools include ERWIN, System Architect, and

Designer 2000). Experienced with a large-scale relational database (such or Oracle, Sybase, or SQL Server). May also be experienced in database development using SQL or a Computer Aided Software Engineering (CASE) tool. At the higher levels, may also have Database Administration (DBA) skills. Also at the higher levels, may be capable of fine tuning a database and database optimization.

Minimum Education: Degree in Computer Science, Information System Engineering, Management Information

Systems, or other technology-related discipline.

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Title: Network Engineer I

Minimum Experience: This position requires experience in PC/LAN Administration including a good knowledge of

Network Operating Systems such as Windows NT Server, and Novell NetWare. This position requires the minimum experience noted below in information systems, computer programming, analysis and developing systems involving computer technology. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to four years of experience. A MS-MA Degree is equivalent to two additional years of experience.

Functional Duties: Manages LAN performance and maintains LAN security. Installs network software.

Troubleshoots LAN problems and network configuration problems. Implements network LAN policies, standards, and procedures. Administers and manages User Accounts, File and Print Sharing services including server file system security policies and procedures. Administers and manages Electronic Mail accounts and policies. Troubleshoots LAN

Server problems.

At the more senior levels, responsible for the overall integration of the network including the planning, design, installation, maintenance, management, and coordination of the corporate LAN/WAN (may include local, metropolitan, and wide area networks). Has responsibility for technical architecture and recommendations related to

LAN/WAN. At the enterprise level, recommend enterprise network policies and procedures including network security and firewall configuration and policies. Knowledgeable in a multi-platform, multi-protocol environment.

Knowledgeable in troubleshooting and testing equipment and tools.

Minimum Education: Degree or Profession Certifications such as MCSE, CNE, CCNA, CCNP, or CCIE.

Title: LAN Administrator I Minimum Experience: This position requires the minimum experience noted below in information systems, computer programming, analysis and developing systems involving computer technology. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to four years of experience. A MS-MA Degree is equivalent to

Functional Duties: Studies vendor products to determine those which best meet company needs; assists in presentation of information to management resulting in purchase and installation of hardware, software, and telecommunication equipment. Manages LAN performance and maintains LAN security. Ensures that security procedures are implemented and enforced. Adds, alters, and removes users from the system. Establishes and implements LAN policies, procedures and standards and ensures their conformance with information systems and company’s objectives.

Minimum Education: Associates degree or Technical Product Certifications such as MCP, MCSE, CAN, A+, and

CNE.

Title: Help Desk Coordinator III

Minimum Experience: This position requires the minimum experience noted below in information systems and computer technology. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to

Functional Duties: Responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation and resolution steps. Typically, is able to resolve less complex problems immediately, while more complex problems are elevated to higher level Help Desk tiers. May involve use of problem management database and help desk systems.

Minimum Education: High School or G.E.D.

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Title: P.C. Technician II Minimum Experience: This position requires the minimum experience noted below in information systems, computer programming, analysis and developing systems involving computer technology. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to four years of experience. A MS-MA Degree is equivalent to

Functional Duties: Responds to and diagnoses problems related to PC hardware and software issues. Problems may be passed by the Help Desk. Problem resolution steps include problem recognition, research, isolation, and correction.

Installs and configures PC software and hardware components and configure PCs as standalone or as network devices.

A good knowledge in office automation software and tools, networking concept, and network client software are also required.

Minimum Education: High School, Technical School, Vendor Certifications, or A+ Certification.

Title: Technical Writer I Minimum Experience: This position requires the minimum experience noted below in technical writing and/or editing technical documents. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to

Functional Duties: Develops, drafts, revises, and edits reports, articles, manuals, specifications, presentation materials, and other technical documents. Interprets information obtained through research and provided by technical specialists. Applies knowledge of documentation content and format standards to prepare, edit, and publish technical materials. Proficient in the use of Help Editors or tools such as Microsoft’s Word or PowerPoint.

Minimum Education: Bachelor’s Degree

Title: Information Systems Consultant IX Minimum Experience: This position requires the minimum experience noted below in information systems, computer programming, analysis and developing system involving computer technology. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to four years of experience. A MS-MA Degree is equivalent to two

Functional Duties: Top level technical expert. Specializes in network software, software development on mainframe, midrange, desktop, client/server, or web platforms. Works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. Has high level of diverse technical experience related to studying and analyzing system needs, systems development and systems process analysis, design, and re-engineering. Have skills and experience related to business management, systems engineering, operations research, or management engineering. Typically has specialization in particular software or business application utilized in an end

Title: Technical Writer II Minimum Experience: This position requires the minimum experience noted below in technical writing and/or editing technical documents. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to

Functional Duties: Develops, drafts, revises, and edits reports, articles, manuals, specifications, presentation materials, and other technical documents. Interprets information obtained through research and provided by technical specialists. Applies knowledge of documentation content and format standards to prepare, edit, and publish technical materials. Proficient in the use of Help Editors or tools such as Microsoft’s Word or PowerPoint.

Minimum Education: Bachelor’s Degree e&e IT Consulting Services, Inc. GS-35F-0121P Page 15 of 30

Title: Information Systems Consultant X Minimum Experience: This position requires the minimum experience noted below in information systems, computer programming, analysis and developing system involving computer technology. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to four years of experience. A MS-MA Degree is equivalent to two

Functional Duties: Top level technical expert. Specializes in network software, software development on mainframe, midrange, desktop, client/server, or web platforms. Works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. Has high level of diverse technical experience related to studying and analyzing system needs, systems development and systems process analysis, design, and re-engineering. Has skills and experience related to business management, systems engineering, operations research, or management engineering. Typically has specialization in particular software or business application utilized in an end

Title: Web Developer V Minimum Experience: This position requires the minimum experience noted below in information systems, computer programming, analysis and developing systems involving computer technology. An AS-AA Degree is equivalent to two years of experience. A BS-BA Degree is equivalent to four years of experience. A MS-MA Degree is equivalent to

Functional Duties: Responsible for planning, developing, and deploying web sites including preparation of text, graphics, audio, and video for web pages. Works directly with clients to determine project scope and specifications.

Manages resources, and ensures overall quality of completed web site. Requires understanding of web-based technologies and thorough knowledge of tag-based languages such as HTML, DHTML, or XML. At the higher levels, requires experience with web-based languages such as Java, J++, or VB Script. Typically requires an Associate’s degree and understanding of web technologies.

Minimum Education: Degree in Computer Science, Information Systems, Engineering, Business, Graphics, Physical Science, or other technology-related discipline.

Title: Applications Development Analyst Advanced Minimum Experience: Typically has a minimum of 3 years of programming/systems analysis experience.

Functional Duties: Works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and comply with the organization’s architectural standards. Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting applications software that is delivered on time and within budget. Makes recommendations towards the development of new code or reuse of existing code. Responsibilities may also include participation in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations. Has experience in systems analysis, design and a solid understanding of development, quality assurance and integration methodologies.

Complexity: Intermediate professional level role. Develops solutions requiring analysis and research. Works on small to large, complex projects that require increased skill in multiple technical environments and possesses knowledge in a specific business area. Works on one or more projects as a project team member or occasionally as a project lead. May coach more junior technical staff

Minimum Education: Bachelor’s Degree in Computer Science, Information Systems or other related field. Or equivalent work experience.

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Title: Business Analyst Advanced Minimum Experience: Typically has a minimum of 3 years of relevant technical or business work experience.

Functional Duties: Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities. Analyzes business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge. May make recommendations for buy vs. build decision.

Complexity: Intermediate professional level role. Works with business partners within one business function to align technology solutions with business strategies. Demonstrates an informed knowledge of a business area to resolve problems on an ongoing business. Supports several moderately complex business processes. Works on multiple projects as a project team member, occasionally as a project leader. May coach more junior staff.

Minimum Education: Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business

Administration, or other related field. Or equivalent work experience.

Title: Business Management Specialist Minimum Experience: Typically has a minimum of 3 years of relevant IT and business work experience

Functional Duties: Assists with the daily operations and provides general administrative support to the assigned IT organization. Responsibilities may include participating and assisting in the preparation of annual business plan for the assigned IT functional area, coordinating the contract management efforts, such as the development of requests for proposals (RFP) and supporting the development and final execution of contracts. Maintains annual expense budgets utilizing proper accounting/budgeting controls, enters financial data into tracking system and provides regular and ad-hoc financial status reports. Implements cost allocation program, and responds to basic questions and concerns from the business areas. Reviews contract invoices, identifies disparities and resolves basic issues with the vendors. May serve as the liaison between IT technical teams, resource manager and human resources organization to develop and implement appropriate IT talent management activities. May participate in the development, implementation and maintenance of IT communication strategies and plans.

Complexity: Intermediate professional level role. Performs assigned tasks of moderate to high complexity using established procedures, standards and guidelines. Works independently or on multiple projects as a project team member, occasionally as a project leader. Works on small to large, complex projects that require increased skill in multiple technical environments and knowledge of a specific business area. May coach more junior staff.

Minimum Education: Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business

Administration or other related field. Or equivalent work experience.

Title: Business Process Consultant Advanced Minimum Experience: Typically a minimum of 4 years of relevant IT and business work experience.

Functional Duties: Facilitates the optimization of business unit performance by enhancing the alignment between business processes and information technology. Responsible for actively resolving day-to-day technology needs of the business unit with a focus on the analysis of processes—dissecting problems and suggesting solutions. Includes complex systems process analysis, design and simulation. Must understand technical problems and solutions in relation to the current, as well as the future business environment. Must be able to suggest plans to integrate new and existing processes. Provides input and supports planning and prioritization for business process engineering related activities, including developing the business unit process engineering plan and integrating that plan with the corporate plan.

Possesses knowledge and experience leveraging both IT solutions and business process improvements.

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Participates in continuous review and update to ensure that processes meet changing business unit conditions.

Identifies processes for improvement, documents existing processes, identifies and analyzes gaps between current processes and the desired state, designs new processes, develops process performance measures and plans the transition to a new process. Provides counsel and leadership on future use of technology and business process improvements. This requires a high level of understanding of the organization’s business systems and processes as well as industry-wide requirements. Must demonstrate expertise in strategic planning, tactical execution, project management, process management and business systems requirements definition.

Complexity: Expert/lead technical role. Works on large, complex projects that have enterprise-wide impact and require subject matter expertise of multiple process improvement areas and mastery of process improvement tools. Works as a project team member on multiple projects to facilitate process improvements involving multiple sites or business areas, often as a project leader. Coaches and mentors more junior staff

Minimum Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business

Title: Data Modeler Advanced Minimum Experience: Typically has a minimum of 4 years of IT work experience in data modeling, data analysis, relational DBMS design and support and relevant computing environments

Functional Duties: Accountable for analyzing and developing complex logical database designs, logical data models and relational data definitions in support of corporate and customer information systems requirements.

Understands the methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations. Responsible for the identification and resolution of information flow, content issues and the transformation of business requirements into logical data models.

Knowledgeable in most aspects of designing and constructing data architectures, operational data stores, and data marts.

Focuses on enterprise-wide data modeling and database design. Defines data architecture standards, policies and procedures for the organization, structure, attributes and nomenclature of data elements, and applies accepted data content standards to technology projects. Responsible for enterprise-wide data design, balancing optimization of data access with batch loading and resource utilization factors. Also responsible for business analysis, data acquisition and access analysis and design, Database Management Systems optimization, recovery strategy and load strategy design and implementation.

This position identifies opportunities to reduce data redundancy, trends in data uses and single sources of data.

Complexity: Intermediate professional level role. Designs logical data models of low to medium complexity. Works on small to large, complex projects that require increased skill in multiple technical environments.

Minimum Education: Bachelor’s Degree in Computer Science, Information Systems, Engineering, or other related field. Or equivalent work experience.

Title: Data Warehouse Analyst Advanced Minimum Experience: Typically has a minimum of 3 years of IT work experience in business intelligence tools and systems.

Functional Duties: Responsible for gathering and assessing business information needs and preparing system requirements. Performs analyses, development and evaluation of data mining in a data warehouse environment which includes data design, database architecture, metadata and repository creation. Uses data mining and data analysis tools.

Reviews and validates data loaded into the data warehouse for accuracy. Interacts with user community to produce reporting requirements. Provides technical consulting to users of the various data warehouses and advises users on conflicts and inappropriate data usage.

Responsible for prototyping solutions, preparing test scripts, and conducting tests and for data replication, extraction, loading, cleansing, and data modeling for data warehouses. Maintains knowledge of software tools, languages, scripts, e&e IT Consulting Services, Inc. GS-35F-0121P Page 18 of 30 and shells that effectively support the data warehouse environment in different operating system environments.

Possesses working knowledge of Relational Database Management Systems (RDBMS) and data warehouse front-end tools. Must have an extensive knowledge of data warehouse and data mart concepts. Develops SQL/PLSQL/TSQL complex function, procedure and packages. Develops DDL scripts to build any database objects (table, view, index, constraint, trigger, materialized views, etc.). Creates data import/export processes from/to data files, other databases, external tables, etc. Creates Extract, Transform Load (ETL) Process.

Complexity: Intermediate professional level role. Provides data warehouse architectural design, development and support in multi-platform environments. Works on multiple projects as a team member and may lead projects of moderate complexity. May coach more junior technical staff

Minimum Education: Bachelor’s Degree in Computer Science, Information Systems, Engineering, or other related

Title: Database Administrator Advanced Minimum Experience: Typically has a minimum of 3 years of experience working with various database management systems in database design, testing, implementation, maintenance and administration in a multiple platform environment.

Functional Duties: Manages and maintains all production and non-production databases. Responsible for standards and design of physical data storage, maintenance, access and security administration. Performs backup and recovery on

Database Management Systems, configures database parameters, and prototype designs against logical data models, defines data repository requirements, data dictionaries and warehousing requirements. This position optimizes database access and allocates/re-allocates database resources for optimum configuration, database performance and cost.

Complexity: Intermediate professional level role. Supports multiple services and multiple databases of medium to high complexity (complexity defined by database size, technology used, systems feeds and interfaces) with multiple concurrent users, ensuring control, integrity and accessibility of data. Works on multiple projects as a project leader or sometimes as a project advisor. May coach more junior technical staff.

Minimum Education: Bachelor’s Degree in Computer Science, Information Systems, Engineering, or other related

Title: Database Analyst Intermediate Minimum Experience: Typically has a minimum of 3 years of IT work experience in DBA, DBMS design and support and relevant computing environments.

Functional Duties: Responsible for designing, modeling, developing and supporting Database Management Systems

(DBMS). Analyzes data requirements, application and processing architectures, data dictionaries, and database schema(s), and then designs, develops, amends, optimizes, and certifies database schema design to meet system(s) requirements. Gathers, analyzes, and normalizes relevant information related to, and from business processes, functions, and operations to evaluate data credibility and determine relevance and meaning. Develops database and warehousing designs across multiple platforms and computing environments. Develops an overall data architecture that supports the information needs of the business in a flexible but secure environment. Develops SQL/PLSQL/TSQL complex function, procedure and packages. Develops DDL scripts to build any database objects (table, view, index, constraint, trigger, materialized views, etc.). Creates data import/export processes from/to data files, other databases, external tables, etc.

Complexity: Intermediate professional level role. Designs and supports DBMS of low to medium complexity. Works on one or more projects as a project team member or sometimes as a project leader. May coach more junior technical staff.

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Title: Database Manager Senior Minimum Experience: Typically has a minimum of 4 years of experience in development, implementation and maintenance of database management systems across multiple platforms. Requires prior management, supervisory or team leader experience including project management experience.

Functional Duties: Responsible for ensuring the design, maintenance and implementation of database management systems, which provides the organization with orderly methods of data storage and controlled access to data.