MAS - Zappold Advisors LLC - GS35F0091Y

509 Quince Orchard Road, Suite 238 Gaithersburg, MD 20878

Phone: (518) 461-4975 Fax: (301) 637-3346

E-mail: jan.zappold@zappoldadvisors.com

Web Site: http://www.zappoldadvisors.com/

Zappold Advisors LLC Page 1 GSA Multiple Award Schedule (MAS) Contract Number: GS-35F-0091Y

Authorized Federal Supply Service Pricelist

SPECIAL ITEM NUMBER 54151S: INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

FPDS Code D302 IT Systems Development Services FPDS Code D306 IT Systems Analysis Services FPDS Code D307 Automated Information Systems Design and Integration Services FPDS Code D308 Programming Services FPDS Code D311 IT Data Conversion Services FPDS Code D316 IT Network Management Services FPDS Code D317 Creation/Retrieval of IT Related Automated News Services, Data Services, or Other Information

Services (All other information services belong under Schedule 76) FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified

SPECIAL ITEM NUMBER 54151ECOM: ELECTRONIC COMMERCE AND SUBSCRIPTION (ECS) SERVICES

FPDS Code D304 Value Added Network Services (VANs) FPDS Code D304 E-Mail Services FPDS Code D304 Internet Access Services FPDS Code D304 Navigation Services FPDS Code D399 Other Data Transmission Services, Not Elsewhere Classified - Except “Voice” and Pager Services

Zappold Advisors LLC

POC: Jan Zappold, Founder and Chief Executive Officer Phone: (518) 461-4975 | Fax: (301) 637-3346

Period Covered by Contract: November 29th, 2021 through November 28th, 2026 Pricelist current through Modifications: #PO-0050 dated September 20, 2021

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TABLE OF CONTENTS

Customer Information ...................................................................................................................................................... Page 4

Company Overview .......................................................................................................................................................... Page 6

Background.................................................................................................................................................................. Page 6 Services: Technology ................................................................................................................................................. Page 6 Services: Digital Presence ........................................................................................................................................... Page 7 Products: Strategic Alliances with Industry Leaders ................................................................................................... Page 8 Clientele Portfolio ....................................................................................................................................................... Page 9

Proposed GSA Pricing.................................................................................................................................................... Page 10

Information Technology (IT) Professional Services (SIN 54151S) .......................................................................... Page 10 Electronic Commerce and Subscription (ECS) Services (SIN 54151ECOM) ........................................................... Page 12

Limelight Networks, Inc.. .................................................................................................................................... Page 12

Labor Category Descriptions .......................................................................................................................................... Page 25

Senior Engagement Manager ..................................................................................................................................... Page 25 Engagement Manager ................................................................................................................................................ Page 25 Senior Subject Matter Expert..................................................................................................................................... Page 25 Subject Matter Expert ................................................................................................................................................ Page 25 Senior Program Manager ........................................................................................................................................... Page 26 Program Manager ...................................................................................................................................................... Page 26 Senior Project Manager ............................................................................................................................................. Page 26 Project Manager ......................................................................................................................................................... Page 27 Senior Advanced Services Architect ......................................................................................................................... Page 27 Advanced Services Architect ..................................................................................................................................... Page 27 Senior Digital Media Engineer .................................................................................................................................. Page 28 Digital Media Engineer ............................................................................................................................................. Page 28 Senior Digital Media Specialist ................................................................................................................................. Page 29 Digital Media Specialist ............................................................................................................................................ Page 29 Senior Solutions Architect ......................................................................................................................................... Page 29 Solutions Architect .................................................................................................................................................... Page 30 Senior Implementation Engineer ............................................................................................................................... Page 30 Implementation Engineer .......................................................................................................................................... Page 30 Senior Business Process Re-Engineering Specialist .................................................................................................. Page 31 Business Process Re-Engineering Specialist ............................................................................................................. Page 31 Senior Business Consultant ....................................................................................................................................... Page 31 Business Consultant ................................................................................................................................................... Page 31 Senior Management Analyst ..................................................................................................................................... Page 32 Management Analyst ................................................................................................................................................. Page 32 Senior Functional Analyst ......................................................................................................................................... Page 32 Functional Analyst ..................................................................................................................................................... Page 33 Senior Technical Architect ........................................................................................................................................ Page 33 Technical Architect.................................................................................................................................................... Page 34 Senior Software Developer ........................................................................................................................................ Page 34 Software Developer ................................................................................................................................................... Page 34 Senior Web Developer............................................................................................................................................... Page 35 Web Developer .......................................................................................................................................................... Page 35 Senior Web Designer ................................................................................................................................................. Page 35 Web Designer ............................................................................................................................................................ Page 36

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Contract Number: GS-35F-0091Y

Senior Systems Architect ........................................................................................................................................... Page 36 Systems Architect ...................................................................................................................................................... Page 37 Senior Programmer .................................................................................................................................................... Page 37 Programmer ............................................................................................................................................................... Page 37 Senior Technical Editor ............................................................................................................................................. Page 37 Technical Editor ........................................................................................................................................................ Page 38 Senior IT Support Specialist ...................................................................................................................................... Page 38 IT Support Specialist ................................................................................................................................................. Page 38

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CUSTOMER INFORMATION

1a. Table of awarded special item numbers with appropriate cross-reference to item descriptions and awarded prices:

SIN 54151S: Information Technology (IT) Professional Services – See price list for details.

SIN 54151ECOM: Electronic Commerce and Subscription (ECS) Services – See price list for details.

OLM - Order-Level Materials are supplies and/or services acquired in direct support of individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA lev-el, but at the order level.

OLMs are Purchased under the authority of the FSS Program, Unknown until an order is placed, Only authorized for use in direct support of another awarded SIN, Only authorized for inclusion at the order level under a Time-and- Materials (T&M) or Labor-Hour (LH) Contract Line Item Number (CLIN), OLMs are not open-market items, OLMs are not awarded under ancillary supplies/services or other direct cost (ODC) SINs (these items are defined, priced, and awarded at the FSS contract level).

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract:

SIN 54151S: Information Technology (IT) Professional Services – IT Support Specialist ($34.21) SIN 54151ECOM: Electronic Commerce and Subscription (ECS) Services – STRAGILE-US1 ($157.35)

OLM – To be determined at the Task Order Level.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experi-ence, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided.

2. Maximum order: The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:

SIN 54151S: Information Technology (IT) Professional Services SIN 54151ECOM: Electronic Commerce and Subscription (ECS) Services

OLM - Order-Level Materials SIN must be inclusive of the Industrial Funding Fee (IFF) and the cumulative value of

OLMs in an individual task or delivery order cannot exceed 33.33% of the total value of the order.

3. Minimum order: $100.00

4. Geographic coverage: Domestic delivery. Domestic delivery is delivery within the 48 contiguous states, Alaska, Ha-waii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

5. Point of production: Gaithersburg, MD (Montgomery County)

6. Discount from list prices or statement of net price: Prices listed are net.

7. Quantity discounts: Not applicable.

8. Prompt payment terms: Net 30 days from receipt of invoice or date of acceptance, whichever is later.

9. Foreign items: Not applicable.

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10a. Time of delivery: As mutually agreed.

10b. Expedited Delivery: As mutually agreed.

10c. Overnight and 2-day delivery: As mutually agreed.

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery.

11. F.O.B. point: Destination

12a. Ordering address: 509 Quince Orchard Road, Suite 238, Gaithersburg, MD 20878

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agree-ments (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address: 509 Quince Orchard Road, Suite 238, Gaithersburg, MD 20878

14. Warranty provision: Workmanlike manner for SINs 54151S: Information Technology (IT) Professional Services and

54151ECOM: Electronic Commerce and Subscription (ECS) Services.

15. Export packing charges: Not applicable.

16. Terms and conditions of rental, maintenance, and repair: Not applicable.

17. Terms and conditions of installation: Not applicable.

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: Not applicable.

18b. Terms and conditions for any other services: Not applicable.

19. List of service and distribution points: Not applicable.

20. List of participating dealers: Not applicable.

21. Preventive maintenance: Not applicable.

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not applicable.

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information

Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: http://www.Section508.gov/

23. Data Universal Number System (DUNS) number: 807783027

24. Notification regarding registration in System for Award Management (SAM) database: Yes

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COMPANY OVERVIEW

Background Founded in 2007, Zappold Advisors LLC is a boutique management consulting firm providing business strategy and ad-visory services through a combination of strategy, technology, operations, and program management expertise to large and medium-sized organizations within the private and federal government sectors.

Using our problem-solving expertise, customer-focused professionals, technological capabilities and strong execution, we are able to assist our clients with their most critical business challenges, while achieving their desired results. Additionally, we offer our clients a unique focus of providing ongoing quality assurance and a continuous commitment to excellence.

As a trusted, long-term advisor, Zappold Advisors LLC works together with our customers, offering expert, objective ad-vice to help solve their most important and complex mission-critical objectives. We develop and implement technology in order to anticipate, identify, and addresses our customers' specific requirements while ensuring best practice implementa-tion of both our strategic and technology solutions. In the end, we seek to improve our customers' productivity, efficiency, and overall effectiveness.

Services: Technology No matter what you call it, the facts cannot be denied. The business model shift that has been occurring in industry for the last several years is forever changing the way technology companies go to market, where service now defines the very na-ture of the relationship between buyers and sellers. No longer a concern relegated to the traditional services organization, services is the new defining concept for technology companies that cuts across functions, budgets, and longstanding struc-tural boundaries. How do organizations become better at services to support the industry shift towards outcome-based business and customer relationship models? Zappold Advisors LLC is focused on the following Key Elements:

Strategic Development and Transformation: The first fundamental rule of good business:

strategy first, tactics second. Successful Government organizations deploy information technologies that into account all the forces - external and internal - influencing their land-scape, environment, and capabilities. Our understanding of the Government and industry dynamics allows us to offer a broad range of strategic development consulting services.

We help identify key government issues by evaluating and making recommendations on short/long-term core strategies by gathering data and performing research to evaluate technology gaps appropriate to your needs and situation.

Program and Project Management: We provide and assist in the execution of numerous and large multi-faceted programs, and serve as primary interface with key stakeholders, multiple business management departments to ensure that project requirements are met.

We also perform various program manager functions, including monitoring financial status and identifying program risks. As well as ensure completion of detailed schedules for pro-jects from initiation to delivery and implement overall business process improvements and project management best practices.

Information Technology Services Management: We manage rapidly changing business envi-ronments by building infrastructures that form the foundation for business opportunities. In the end, we develop tools and integrate resources that are a precise fit to our client's needs, size, and budget. Unlike many other businesses, we are not married to specific manufactur-ers or solutions providers that will limit the scope of our offerings. This means that our cli-ents always receive solutions that are creative, precise, comprehensive, and appropriate to their needs and budget.

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Contract Number: GS-35F-0091Y

Training and Learning Services: We provide a variety of training programs to meet the spe-cific needs of your Agency and can scale to larger numbers of distributed training participants

- quickly and according to your budget. We also offer various training services that include scenario development, e-Learning applications, interactive video teletraining, courseware de-velopment and instruction, performance support tools, and 360-degree assessment.

Business Process Improvement: We focus on assisting clientele with their problem solving, quality improvement, waste reduction, and other areas that assist their staff in implementing process improvements within their organization. Today's global economy demands improved company performance at all levels of your organization with skilled and knowledgeable em-ployees that can impact your ability to stay ahead of the competition. We help obtain the tools you need to strengthen your technical knowledge base and gain a competitive edge.

Enterprise Content Management: Content management is required to capture, store, manage, integrate and deliver all forms of content across the enterprise. At the heart of your ability to excel, is how well information pumps and flows throughout your organization. We take a ho-listic view of your enterprise to devise architecture blueprints to modernize your agency, so you can accomplish more with less. Our offering provides for scalable solutions and services for the right combination of content management and business process management.

Services: Digital Presence “Whether standing up a new digital services structure or modifying existing structures, governance is a means to an end instead of an end itself as depicted. The ultimate goals of governance are to empower and accelerate an agency’s ability to make informed digital services decisions and to help an agency achieve the goals named in the Digital Government Strate-

gy. In support of these goals, digital services governance structures will be responsible for:”

Setting specific, measurable goals around digital services; and Establishing agency-wide policies for digital services and products.

Zappold Advisors LLC has taken the Digital Presence Services structure and governance and made it simple for the Feder-al Government to meet its goals with our Services.

Video and Web Content Management: With today's websites becoming more and more com-plex, requiring greater amounts of dynamic content, interactivity and personalization, and user-generated content, our video and web content management services allow for a bundled or stand-alone application to create, manage, store and deploy content on Web pages. Web content includes text and embedded graphics, photos, video, audio, and code (e.g., for appli-cations) that displays content or interacts with the user. We enable you to catalog and index content, select or assemble content at runtime, or deliver content to specific visitors in a re-quested way, such as other languages.

Content Delivery Optimization: Today, as more and more Government agencies utilize Con-tent Delivery Networks (CDN) to accelerate static and dynamic content, on-demand and live video, mobile, and stored content, respective agency CIOs reach the critical point of deciding how to best evaluate their current CDN technology. As a result of this need, CIOs will need an unbiased gap analysis assessment and understanding of performance and scalability moni-toring, as well as additional services which can be layered on top of CDN (like Online Video Platform), and optional pricing models like consumption-based (tiered) that are closely asso-ciated with value. With our experienced staff and CDN expertise, we’re able to provide you with an unbiased analysis of your current CDN performance and recommendations that best suit the needs of your specific Government agency.

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Contract Number: GS-35F-0091Y

Agile Portals: As web portals allow your agency, employees, and the public to choose their user experiences, we’re able to personalize applications based on appropriate roles, context, actions, location, preferences, and team collaboration needs. Our experience provides a com-posite business framework and the advanced tooling needed to build flexible, SOA-based solutions, as well as the unmatched scalability required by any size agency. We’re also able to deliver complete portal infrastructures that provides mission-critical integration across the agency. As a result, our custom portal development solutions provide cost-effective, reduced time for information to be located and accessed to ensure collaboration transparency.

Mobile Enablement: Due to a convergence of factors including a multitude of hardware de-vices, reduction in price and performance improvements, mobile devices are now a viable application platform. Redefining the capabilities of your enterprise applications, messaging and collaboration platforms will enable your agency and its employees to be more productive with virtually anytime, anywhere access to the information they need on an instant basis. We will ensure that our mobile enablement services will improve the quality of business intelli-gence within your agency and facilitate faster decision making. Our experience in working with enterprise systems allows us to understand how to integrate mobile devices into your complex technology environments. Just as well, we work with you to understand your mis-sion-critical objectives then we help you introduce mobile in the most impactful and cost-effective way for your agency needs.

Cloud-Based Solutions: As maintaining an adaptable and scalable communications, network and IT infrastructure becomes more and more important in accomplishing the mission-critical goals of any agency, it’s also important to be more effective as well as efficient to be more agile and respond more quickly to immediate demands and better anticipate challenges ahead of time. To address these challenges, many agencies are increasingly transforming their oper-ations with comprehensive cloud service strategies. With our cloud services, they can deliver IT services more efficiently, better unify their employees, and effectively protect data and information.

Products: Strategic Alliances with Industry Leaders

Limelight Networks, Inc.: Through Limelight Networks, Inc., Zappold Advisors LLC is able to provide a team of digital presence experts that are trained to help organizations streamline processes and optimize business results across all customer interaction chan-nels to deliver exceptional multi-screen experiences, improve brand awareness, drive rev-enue, and enhance their customer relationships – all while reducing costs.

We’re also able to utilize the Limelight Orchestrate Digital Presence Platform to offer an integrated set of cloud-based Software as a Service (SaaS) applications, which allows organizations to optimize all aspects of their online digital pres-ence across Web, mobile, social, and large screen channels. Hand-in-hand, Orchestrate leverages Limelight's scalable, high-performance global network to offer advanced features with social media integration and powerful analytics for:

Website Acceleration and Performance Mobile Enablement Support for SSL Certificates Global and Private Backbone

Content Delivery Transcoding

Online Video Publishing Cloud Storage

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Contract Number: GS-35F-0091Y

Clientele Portfolio We have strategic partnerships with a diverse range of clients. We help our clients transform the way they do business by opening opportunities offered by technology. Our clients are essential members of our team. They are our knowledge base, our collaborators, and our partners. An involved client is as important as a capable account manager, ingenious engineer, or insightful integrator. Only when we establish this kind of synergy can we achieve results in which each member shares ownership and pride. We are also firm believers that it's the company that you keep. We earn the respect of our clients. We listen, we lead, and we communicate with integrity and honesty. Plus, we deliver everything we do with pride.

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PROPOSED GSA PRICING

SIN 54151S Description

Information Technology (IT) Professional Services

Includes resources and facilities management, database planning and design, systems analysis and design, network services, pro-gramming, conversion and implementation support, network ser-vices project management, data/records management, and other services relevant to 29CFR541.400.

Labor Category GSA Rate (inclusive of IFF) Senior Engagement Manager $333.98 Engagement Manager $286.12 Senior Subject Matter Expert $259.18 Subject Matter Expert $205.68 Senior Program Manager $198.50 Program Manager $160.30 Senior Project Manager $153.72 Project Manager $128.75 Senior Advanced Services Architect $256.43 Advanced Services Architect $230.69 Senior Digital Media Engineer $271.45 Digital Media Engineer $237.02 Senior Digital Media Specialist $259.18 Digital Media Specialist $221.70 Senior Solutions Architect $242.70 Solutions Architect $205.96 Senior Implementation Engineer $253.39 Implementation Engineer $222.00 Senior Business Process Re-Engineering Specialist $262.64 Business Process Re-Engineering Specialist $230.30 Senior Business Consultant $146.79 Business Consultant $125.29 Senior Management Analyst $108.79 Management Analyst $79.97 Senior Functional Analyst $160.03 Functional Analyst $134.69 Senior Technical Architect $153.74 Technical Architect $137.97 Senior Software Developer $131.35 Software Developer $120.73 Senior Web Developer $134.83 Web Developer $115.68 Senior Web Designer $118.62 Web Designer $105.37 Senior Systems Architect $125.02 Systems Architect $93.55 Senior Programmer $93.60 Programmer $78.23 Senior Technical Editor $100.40 Technical Editor $66.91

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Contract Number: GS-35F-0091Y

SIN 54151S Description

Information Technology (IT) Professional Services

Includes resources and facilities management, database planning and design, systems analysis and design, network services, pro-gramming, conversion and implementation support, network ser-vices project management, data/records management, and other services relevant to 29CFR541.400.

Labor Category GSA Rate (inclusive of IFF) Senior IT Support Specialist $54.93 IT Support Specialist $34.21

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SIN 54151ECOM Description

Electronic Commerce and

Subscription (ECS) Services

Includes value added network services, e-mail services, Internet access services, elec-tronic subscription services, data transmission services, and emerging electronic com-merce technologies.

Limelight Networks, Inc.

Limelight Networks, Inc. is a global leader in Digital Presence Management. The Limelight Orchestrate Digital Presence Platform offers an integrated set of cloud-based Software as a Service (SaaS) applications, which allows organizations to optimize all aspects of their online digital presence across Web, mobile, social, and large screen channels.

Orchestrate Performance Premier Platform (Web Acceleration)

Orchestrate Performance Premier Platform (PERFPREM-3 through PERFPREM-15) Website Acceleration TCP/WAN Acceleration Control Premium Reporting Supply Geo IP Information in Headers to Origin Delivery Methods – HTTP Various Options Supports Backup Origin Delivery Methods – HTTP POST/PUT/DELETE Accelerates Last Mile Secure Delivery – SSL Using *.hs.llnwd.net Certifica-tion Advanced Rules Engine (additional implementa-tion fee applies) GZIP Pass Through and GZIP on the Fly Accelerates First and Middle Mile Supports Custom Views and Sub-Reports Configured on a Premium Server Footprint Purge via Control and Purge APIs and Reporting APIs Supports Daily and Live Logs

Supports 2 Global Hosting Slots (additional certif-icates for HTTPs traffic priced on request)

Compliance for Country/State Geo Blocking Supports Traffic Director Supports MD5 Hashing Security Includes 3,000 GB/month

Orchestrate Performance Premier Platform (PSACCBAS) – One-time implementation for up to 3 fully qualified domains is required.

Kick-Off Call, Confirm Scope (configurations, report-ing and content management) Hand Off to Customer for Final End-to-End Quali-ty Assurance Testing Inspect Site(s), Headers Determine Configuration(s) Up to 3 Hostnames Confirm Acceptance and Schedule Live-Date

Review Proposal with Customer (adjust if needed and schedule recurring implementation status calls)

Send Confirmation of Completion of work (pro-duction ready)

Stage Configuration(s) and Test Site(s) Hand-Off to Account and Support Team Document Configurations, Reviews and Request Feed-back Train on Testing Methodologies Order Entry and Re-porting, Purge Best Practices, Go-Live and Roll Back Procedures and Review Configuration Document

If Go-Live is Within 2 Weeks of “Production Ready”, Real-Time Monitoring of Go-Live with Engineers Ready to Assist if Issues Arise

Manufacturer Name and

SKU

Product Description GSA Rate (Per Month)

(inclusive of IFF) GSA Rate (Per Year)

(inclusive of IFF) Manufacturer Name:

Manufacturer SKU:

DELIVENT

Orchestrate Performance Premier Platform: Combines multiple ac-celeration vectors for faster web-sites, web interfaces and apps- Plat-form contains 2,400,000GB Bucket of web accelerated delivery.

$49,565.29 $594,783.48

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Contract Number: GS-35F-0091Y

SIN 54151ECOM Description Electronic Commerce and Subscription (ECS) Services

Includes value added network services, e-mail services, Internet access services, elec-tronic subscription services, data transmission services, and emerging electronic com-merce technologies.

Limelight Networks, Inc.

Limelight Networks, Inc. is a global leader in Digital Presence Management. The Limelight Orchestrate Digital Presence Platform offers an integrated set of cloud-based Software as a Service (SaaS) applications, which allows organizations to optimize all aspects of their online digital presence across Web, mobile, social, and large screen channels.

Manufacturer Name:

Manufacturer SKU:

PERFPREM-5

Combines multiple acceleration vectors for faster websites, web interfaces and apps- Platform con-tains 5,000GB of web accelerated delivery.

$5,479.16 $65,749.87

PERFPREM-10

Combines multiple acceleration vectors for faster websites, web interfaces and apps- Platform con-tains 10,000GB of web accelerated delivery.

$7,226.87 $86,722.40

PERFPREM-15

Combines multiple acceleration vectors for faster websites, web interfaces and apps- Platform con-tains 15,000GB of web accelerated delivery.

$8,631.78 $103,581.34

PSACCBAS *

One-time activation fee and in-cludes a dedicated activation ser-vices and website optimization specialist.

Not Applicable $5,619.65

PERFPREM-OVERAGES

Any web accelerated delivery be-yond the included amount (as above) will be charged at the fol-lowing Orchestrate Performance overage rate. Unit: Per GB per month.

$0.54/GB Not Applicable

Any web accelerated delivery be-yond the 2,400,000 bucket will be charged at the following Orches-trate Performance overage rate.

Unit: Per GB per month.

$0.17/GB Not Applicable

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Contract Number: GS-35F-0091Y

SIN 54151ECOM Description Electronic Commerce and Subscription (ECS) Services

Includes value added network services, e-mail services, Internet access services, elec-tronic subscription services, data transmission services, and emerging electronic com-merce technologies.

Limelight Networks, Inc.

Limelight Networks, Inc. is a global leader in Digital Presence Management. The Limelight Orchestrate Digital Presence Platform offers an integrated set of cloud-based Software as a Service (SaaS) applications, which allows organizations to optimize all aspects of their online digital presence across Web, mobile, social, and large screen channels.

DELIVENT-OVERAGES

* One-time integration fee.

Orchestrate Storage (Smart Cloud Storage)

Orchestrate Cloud Storage (STRAGILE-US1 through STRAGILE-GL25) Policy based, purpose built solution to globally repli-cate, move, and store digital content closest to end users.

Hierarchical Data Structure

Configured on a Global Private Network Actionable Analytics Optimized for cloud origin with Real time data repli-cation Content Security

Reliable and fast Performance Cloud Architecture High availability and on-demand scale 1,000 GB Minimum Customizable policies with local ingest

Orchestrate Cloud Storage (PSSTORBAS) – Required One-Time Activation Fee Implementation using one of the standard replication strategies Training (does not include web development or ap-plication development) Order and Configuration Validation Best Practices Welcome Letter Hand off to support and account team Kick off call and solution review

Product Description GSA Rate (Per Month)

(inclusive of IFF) GSA Rate (Per Year)

(inclusive of IFF) Manufacturer Name:

Manufacturer SKU:

STRAGILE-US1 *

Purpose built, policy-based storage to reduce latency and improve per-formance. United States: custom 3 policy ingest, 1,000GB per month stored.

$157.35 $1,888.20

Manufacturer Name:

Manufacturer SKU:

STRAGILE-US10 *

Purpose built, policy-based storage to reduce latency and improve per-formance. United States: custom 3 policy ingest, 10,000GB per month stored.

$1,573.50 $18,882.02

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Contract Number: GS-35F-0091Y

SIN 54151ECOM Description Electronic Commerce and Subscription (ECS) Services

Includes value added network services, e-mail services, Internet access services, elec-tronic subscription services, data transmission services, and emerging electronic com-merce technologies.

Limelight Networks, Inc.

Limelight Networks, Inc. is a global leader in Digital Presence Management. The Limelight Orchestrate Digital Presence Platform offers an integrated set of cloud-based Software as a Service (SaaS) applications, which allows organizations to optimize all aspects of their online digital presence across Web, mobile, social, and large screen channels.

Manufacturer Name:

Manufacturer SKU:

STRAGILE-US25 *

Purpose built, policy-based storage to reduce latency and improve per-formance. United States: custom 3 policy ingest, 25,000GB per month stored.

$3,652.77 $43,833.25

Manufacturer Name:

Manufacturer SKU:

STRAGILE-GL1 *

Purpose built, policy-based storage to reduce latency and improve per-formance. Global-EU, APAC, Lat-in America: custom 3 policy ingest, 1,000GB per month stored.

$252.88 $3,034.61

Manufacturer Name:

Manufacturer SKU:

STRAGILE-GL10 *

Purpose built, policy-based storage to reduce latency and improve per-formance. Global- EU, APAC, Latin America: custom 3 policy ingest, 10,000GB per month stored.

$2,360.25 $28,323.02

Manufacturer Name:

Manufacturer SKU:

STRAGILE-GL25 *

Purpose built, policy-based storage to reduce latency and improve per-formance. Global-EU, APAC, Lat-in America: custom 3 policy ingest, 25,000GB per month stored.

$5,479.16 $65,749.87

Manufacturer Name:

Manufacturer SKU:

PSSTORBAS

One-time activation fee and in-cludes a dedicated activation spe-cialist.

Not Applicable $2,809.82

* US = United States Storage | GL = Global Storage (EU, APAC and Latin America)

SSL Certificates (allows traffic to be securely delivered via HTTPs) *

SSL Certificates (SSLC00) Certificate Provided to Limelight Networks by Customer Global SSL Certificate Hosting/Slot Fee

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Contract Number: GS-35F-0091Y

SIN 54151ECOM Description Electronic Commerce and Subscription (ECS) Services

Includes value added network services, e-mail services, Internet access services, elec-tronic subscription services, data transmission services, and emerging electronic com-merce technologies.

Limelight Networks, Inc.

Limelight Networks, Inc. is a global leader in Digital Presence Management. The Limelight Orchestrate Digital Presence Platform offers an integrated set of cloud-based Software as a Service (SaaS) applications, which allows organizations to optimize all aspects of their online digital presence across Web, mobile, social, and large screen channels.

Securely Deliver Traffic via HTTPs

SSL Certificates (PSSECBAS) SWF Verification Secure Traffic Delivery RTMPe Customer Provided Certificate Rate Limiting Validation of Certificate

* SSL Customer Provided Certificates SSLC00 and PSSECBAS (mandatory implementation).

Product Description GSA Rate (Per Month)

(inclusive of IFF)

GSA Rate (Per Year)

(inclusive of IFF) Manufacturer Name:

Manufacturer SKU:

SSLC00

Allows traffic to be securely deliv-ered via HTTPs. (Secure Socket Layer). Customer provided Certifi-cate.

$674.36 $8,092.29

Manufacturer Name:

Manufacturer SKU:

PSSECBAS **

To securely deliver via HTTPs:

One-time activation fee includes a dedicated integration specialist.

Customer provided Certificate.

Not Applicable $1,685.89

** One-time integration fee.

Orchestrate Content Delivery

(over a Private and Global Backbone)

Platform: Includes up to 5000 GBs or 60 Mbps delivered, multiple methods of optimizing & accelerating the video stream for maximum uninterrupted audience experience. Premium admin dashboard with detailed reporting, purging, and content restrictions. Includes limited SSL delivery. Includes Basic Support (Email, text, toll-free phone, or website support 24x7).

Manufacturer Name and

SKU

Product Description GSA Rate (Per Month)

(inclusive of IFF) GSA Rate (Per Year)

(inclusive of IFF) Manufacturer Name:

Manufacturer SKU:

DELIVPRO

Multi-Protocol CDN delivery plat-form. Reporting, Smartpurge, Se-curity with limited SSL delivery, Self-Configuration, Global last-mile delivery over a private fiber optic backbone. 24/7 support, 5,000GB of delivery. *

$1,629.70 $19,556.37

Zappold Advisors LLC Page 17

Contract Number: GS-35F-0091Y

SIN 54151ECOM Description Electronic Commerce and Subscription (ECS) Services

Includes value added network services, e-mail services, Internet access services, elec-tronic subscription services, data transmission services, and emerging electronic com-merce technologies.

Limelight Networks, Inc.

Limelight Networks, Inc. is a global leader in Digital Presence Management. The Limelight Orchestrate Digital Presence Platform offers an integrated set of cloud-based Software as a Service (SaaS) applications, which allows organizations to optimize all aspects of their online digital presence across Web, mobile, social, and large screen channels.

Manufacturer Name:

Manufacturer SKU:

DELIVPREM *

Multi-Protocol CDN delivery plat-form. Premium Reporting, live logs, Smartpurge, content re-strictions, Geo Fencing, Security, IP white and black listing, Self- Configuration, limited SSL deliv-ery, website caching, MCDNMMDLV available for pur-chase, Global last-mile delivery over a private fiber optic backbone.

24/7 support, 5,000GB of delivery.

$1,629.70 $19,556.37

Manufacturer Name:

Manufacturer SKU:

CDNDELSVCGL-10 *

Platform that includes 10,000GB ($0.134 per GB) of Content Deliv-ery.

$2,281.58 $27,378.92

Manufacturer Name:

Manufacturer SKU:

CDNDELSVCGL-20 *

Platform that includes 20,000GB ($0.115 per GB) of Content Deliv-ery.

$3,349.31 $40,191.72

Manufacturer Name:

Manufacturer SKU:

CDNDELSVCGL-50 *

Platform that includes 50,000GB ($0.091 per GB) of Content Deliv-ery.

$5,844.43 $70,133.20

Manufacturer Name:

Manufacturer SKU:

CDNDELSVCGL-100 *

Platform that includes 100,000GB ($0.068per GB) of Content Deliv-ery.

$8,429.47 $101,153.65

Manufacturer Name:

Manufacturer SKU:

CDNDELSVCGL-150 *

Platform that includes 150,000GB ($0.062per GB) of Content Deliv-ery.

$11,239.29 $134,871.54

Zappold Advisors LLC Page 18

Contract Number: GS-35F-0091Y

SIN 54151ECOM Description Electronic Commerce and Subscription (ECS) Services

Includes value added network services, e-mail services, Internet access services, elec-tronic subscription services, data transmission services, and emerging electronic com-merce technologies.

Limelight Networks, Inc.

Limelight Networks, Inc. is a global leader in Digital Presence Management. The Limelight Orchestrate Digital Presence Platform offers an integrated set of cloud-based Software as a Service (SaaS) applications, which allows organizations to optimize all aspects of their online digital presence across Web, mobile, social, and large screen channels.

Manufacturer Name:

Manufacturer SKU:

CDNDELSVCGL-

OVERAGES

Any Content Delivery beyond the included amount (as above) will be charged at the following Orches-trate Media Content Delivery over-age rate. Unit: Per GB per month

$0.20/GB Not Applicable

Manufacturer Name:

Manufacturer SKU:

PSDELBAS

One-time activation fee and in-cludes a dedicated activation spe-cialist.

* Prices shown above do not include small object delivery or live delivery; a small object is defined as less than 100kb.

Orchestrate Video Platform (Video Management and Analytics)

Video Management Platform Sizing: Intended for use in multi-office enterprise organizations with growing needs to use video, but still need to organ-ize, manage, and manipulate it for their internal and external websites to effectively deliver their communications. Ideal for use as an enterprise-wide shared service. Up to 90 users and 15 sub accounts allowed on the master account.

Monthly Subscription: Media Management Console Player support for desired local language, including, but not exclusive of Arabic, Japanese, Spanish, Korean, and

French;

Integrated live streaming to desktop;

Open architecture utilizing APIs to customize players, integration with other technologies, etc.;

Comprehensive Video Metrics includes drop off rates, engagement reporting, geo-reporting;

12TB of delivery and 360TB of storage included in the bucket package. Two 12-month terms used for true up;

Support for a Multi-Language Translation – Capable of interfacing w/a multi-language translation team to enable on-demand translation of live video content into the audience's desired language;

Support for Integration with Adobe Connect – must be able to integrate with Adobe Connect web conferencing tech-nology to take advantage of existing investments in that service;

Support for a Social Interaction plugin – allows for real-time conversation within the video/audio player about the live video being watched;

Support for Social Interaction moderation – enables the Internet broadcast studio manager to ban and delete all of the user’s posted comments;

Additional Business Accounts – as an enterprise service, it must be able to add other internal customers onto the VMP

Zappold Advisors LLC Page 19

Contract Number: GS-35F-0091Y

SIN 54151ECOM Description Electronic Commerce and Subscription (ECS) Services

Includes value added network services, e-mail services, Internet access services, elec-tronic subscription services, data transmission services, and emerging electronic com-merce technologies.

Limelight Networks, Inc.

Limelight Networks, Inc. is a global leader in Digital Presence Management. The Limelight Orchestrate Digital Presence Platform offers an integrated set of cloud-based Software as a Service (SaaS) applications, which allows organizations to optimize all aspects of their online digital presence across Web, mobile, social, and large screen channels.

subscription and segment their access and usage, providing detailed reporting on each;

Additional User Accounts – must be able to add on users onto the primary account owner's subscription under each new internal customer account;

Use a policy-based, globally distributed, replicatable hierarchical storage architecture connected directly to the CDN to enable an indefinite Time to Live (TTL) for on-demand content, and storage redundancy to protect and restore vid-eo for COOP;

H.264 transcoding and Flash playback;

Support for live to mobile streaming to any device and automatic device detection (flash & HTML5);

Mobile playback of on-demand video using a single embed code;

Adaptive streaming delivery in multiple bit rates;

Geographic/domain viewing restriction control;

Video clipper;

Advanced player templates;

Visual player designer for customization;

Player viral sharing tools (embed, email to friend, link, social sharing);

Tight integration with a globally reaching, openly architected, physical Content Delivery Network scalable to at least

7+Tbps that carries only content;

Support for external publishing to sites like YouTube, UStream, etc.;

Advanced performance metrics for video, audio, and channels;

Advanced audience engagement metric reporting and visualization;

Geographic Distribution metric reporting and visualization;

Apple HLS with encryption;

IPv4 and IPv6 compatible content delivery;

Closed captioning, 508 support, additional ADA features available;

Support for integration with current Content Management System;

Custom encoding available;

Support for integration with other Content Delivery Networks and Content Management Systems;

Support for media scheduling;

Support for RSS and iTunes syndication;

FTP batch upload;

Support for 3rd-party ad networks (Tremor, Adaptv, etc.);

mRSS content ingestion;

Custom metadata properties and viewer platform metrics (OS, Browser, Device);

Advanced Chromeless player for enhanced customizations;

Advanced Security encryption with RTMPe;

Support for “Search Inside” capability to enable search of spoken content within videos as well as using time and date stamped search;

365x24x7 Basic technical support from within the CONUS; and Mobile H.264 transcoding and HTML5 playback.

Usage:

Two 12-Month Terms

12-Month Bucket Package includes:

12,000 GBs Usage (delivery) and

360,000 GBs Managed Content (storage)

Zappold Advisors LLC Page 20

Contract Number: GS-35F-0091Y

SIN 54151ECOM Description Electronic Commerce and Subscription (ECS) Services

Includes value added network services, e-mail services, Internet access services, elec-tronic subscription services, data transmission services, and emerging electronic com-merce technologies.

Limelight Networks, Inc.

Limelight Networks, Inc. is a global leader in Digital Presence Management. The Limelight Orchestrate Digital Presence Platform offers an integrated set of cloud-based Software as a Service (SaaS) applications, which allows organizations to optimize all aspects of their online digital presence across Web, mobile, social, and large screen channels.

APIs

Player API Access Content API Access (Read Access) Content API Access (Write Access) Analytics API Access Mobile APIs: iOS, Android, and Blackberry

Product Description

GSA Rate (Per Month) (inclusive of IFF)

GSA Rate (Per Year) (inclusive of IFF)

Manufacturer Name:

Manufacturer SKU:

LVPENTPKG *

Orchestrate Video Delivery Plat-form: online video platform.