MAS - Full Circle Group, Inc. - GS35F008CA

740 Springdale Drive, Suite 125 Exton, PA 19341 Phone: 610-594-9510 Fax: 610-717-5213 www.thefullcirclegroup.com Page | 1

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

MAS Schedule – PROFESSIONAL SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

SCHEDULE TITLE: Multiple Award Schedule

FSC Group: FSC Group: Professional Services

CONTRACT NUMBER: 47QRAA20D0041

CONTRACT PERIOD: 12/31/2019 to 12/30/2024

CONTRACTOR: FULL CIRCLE COMPUTING

Exton, PA 19341 Phone: 610-594-9510 Fax: 610-717-5213 Web site: www.thefullcirclegroup.com

CONTRACTOR’S ADMINISTRATION SOURCE:

Denean Williams Phone: 610-594-9510 Email: drw@ thefullcirclegroup.com

BUSINESS SIZE: Small business

Woman Owned business Women Owned (WOSB) Women Owned (EDWOSB) SBA Certified Small Disadvantaged business SBA Certified 8(a) Firms size

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at www.fss.gsa.gov http://www.gsaadvantage.gov/

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CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SINs OLM, 541219, 54151S, 541611, 611512 and 611430

541219 - Budget and Financial Management Services include accounting, budgeting, and complementary financial services such as: transaction analysis, transaction processing, data analysis and summarization, technical assistance in devising new or revised accounting policies and procedures, classifying accounting transactions, special studies to improve accounting operations, assessment and improvement of budget formulation and execution processes, special reviews to resolve budget formulation or budget execution issues, and technical assistance to improve budget preparation or execution processes.

54151S - Information Technology Professional Services IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

541611 - Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services Provide operating advice and assistance on administrative and management issues. Examples include: strategic and organizational planning, business process improvement, acquisition and grants management support, facilitation, surveys, assessment and improvement of financial management systems, financial reporting and analysis, due diligence in validating an agency portfolio of assets and related support services, strategic financial planning, financial policy formulation and development, special cost studies, actuarial services, economic and regulatory analysis, benchmarking and program metrics, and business program and project management.

611430 - Professional and Management Development Training Services include offering an array of short duration courses and seminars for management and professional development. Training for career development may be provided directly to individuals or through employers' training programs, and courses may be customized or modified to meet the special needs of customers. Instruction may be provided in diverse settings, such as the establishment's or agency's training facilities, and through diverse means, such as correspondence, television, the Internet, or other electronic and distance-learning methods.

The training provided may include the use of simulators and simulation methods. Examples include Training Services that are instructor led Training or Web Based Training of Education Courses, Course Development and Test Administration, Learning Management, and Internships; Environmental Training Services in order to meet Federal mandates and Executive Orders; training of agency personnel to deal with media and media responses; Logistics Training Services related to system operations, automated tools for supply and value chain management, property and inventory management, distribution and transportation management, and maintenance of equipment and facilities; Audit & Financial training services related to course development and instruction required to support audit, review, financial assessment and financial management activities.

611512 - Flight Training Includes aviation and flight training.

OLM - Order-Level Materials (OLM) OLMs are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA level, but at the order level. Since OLMs are identified and acquired at the order level, the ordering contracting officer (OCO) is responsible for making a fair and reasonable price determination for all OLMs.

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1b. LOWEST PRICED AND PRICE FOR EACH SIN:

See Price list

1c. Customer Information

Contact Contractor

2. MAXIMUM ORDER*:

$1,000,000

*If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may

(1) offer a new price for this requirement

(2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with

FAR 8.404.

3. MINIMUM ORDER:

$100

4. GEOGRAPHIC COVERAGE:

Domestic only

5. POINT(S) OF PRODUCTION:

USA

6. DISCOUNT FROM LIST PRICES:

Government Net Prices (discounts already deducted.)

7. QUANTITY DISCOUNT(S):

• 1.0% for task orders between $100,000.00 and $250,000.00; and

• 2.0% for task orders between $250,000.00 and $500,000.00; and

• 3.0% for task orders over $500,000.00.

8. PROMPT PAYMENT TERMS:

• 1.0% - 10 Days/Net 30 Days Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9.a Government Purchase Cards are accepted at or below the micro-purchase threshold.

Government credit cards will be accepted for orders at or below the micro-purchase threshold.

9.b Government Purchase Cards are accepted above the micro-purchase threshold.

Government credit cards will be accepted for orders above the micro-purchase threshold.

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10. FOREIGN ITEMS:

None

11a. TIME OF DELIVERY:

At Task Order Level

11b. EXPEDITED DELIVERY:

Contact Contractor

11c. OVERNIGHT AND 2-DAY DELIVERY:

Contact Contractor

11d. URGENT REQUIRMENTS:

Agencies can contact the Contractor’s representative to effect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

12. FOB POINT:

Destination

13a. ORDERING ADDRESS:

740 Springdale Drive, Suite 125, Exton, PA 19341

13b. ORDERING PROCEDURES:

For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA's) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. PAYMENT ADDRESS:

740 Springdale Drive, Suite 125, Exton, PA 19341

15. WARRANTY PROVISION: None

16. EXPORT PACKING CHARGES: N/A

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE:

Contact Contractor

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF

APPLICABLE):

N/A

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE):

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS

PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE):

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20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE):

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE):

N/A

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

24b. Section 508 Compliance for EIT: N/A

25. DUNS NUMBER: 837121706

26. NOTIFICATION REGARDING REGISTRATION in System for Award Management

(SAM) database:

Full Circle Computing Inc is registered in SAM.

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Full Circle Computing, Inc. Price List

Labor

Labor Category Year 1 Year 2 Year 3 Year 4 Year 5 Accounting Clerk I $27.01 $27.55 $28.10 $28.66 $29.24 Accounting Clerk II $29.57 $30.16 $30.76 $31.38 $32.01 Accounting Clerk III $32.34 $32.99 $33.65 $34.32 $35.01 Accountant I $43.45 $44.32 $45.21 $46.11 $47.03 Accountant II $52.33 $53.38 $54.44 $55.53 $56.64 Accountant III $64.18 $65.46 $66.77 $68.11 $69.47 Accountant IV $73.07 $74.53 $76.02 $77.54 $79.09 Budget Analyst I $50.36 $51.37 $52.39 $53.44 $54.51 Budget Analyst II $62.21 $63.45 $64.72 $66.02 $67.34 Budget Analyst III $72.08 $73.52 $74.99 $76.49 $78.02 Budget Analyst IV $86.89 $88.63 $90.40 $92.21 $94.05 Analyst I $40.80 $41.62 $42.45 $43.30 $44.16 Analyst II $49.87 $50.87 $51.88 $52.92 $53.98 Analyst III $54.41 $55.50 $56.61 $57.74 $58.90 Receptionist $27.28 $27.83 $28.38 $28.95 $29.53 Secretary I $33.61 $34.28 $34.97 $35.67 $36.38 Secretary II $37.51 $38.26 $39.03 $39.81 $40.60 Secretary III $40.78 $41.60 $42.43 $43.28 $44.14 Administrative Assistant $45.53 $46.44 $47.37 $48.32 $49.28 Document Preparation Clerk $25.76 $26.28 $26.80 $27.34 $27.88 Word Processor I $28.99 $29.57 $30.16 $30.76 $31.38 Word Processor II $31.80 $32.44 $33.08 $33.75 $34.42 Word Processor III $34.84 $35.54 $36.25 $36.97 $37.71 Data Entry Operator I $26.57 $27.10 $27.64 $28.20 $28.76 Data Entry Operator II $28.42 $28.99 $29.57 $30.16 $30.76 Computer Support Technician $39.83 $40.63 $41.44 $42.27 $43.11 Computer System Analyst I $46.77 $47.71 $48.66 $49.63 $50.63 Computer System Analyst II $46.77 $47.71 $48.66 $49.63 $50.63 Computer System Analyst III $46.77 $47.71 $48.66 $49.63 $50.63 Drafter I $28.93 $29.51 $30.10 $30.70 $31.31 Drafter II $31.80 $32.44 $33.08 $33.75 $34.42

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Drafter III $34.92 $35.62 $36.33 $37.06 $37.80 Drafter IV $41.86 $42.70 $43.55 $44.42 $45.31 Technical Writer I $36.58 $37.31 $38.06 $38.82 $39.60 Technical Writer II $43.66 $44.53 $45.42 $46.33 $47.26 Technical Writer III $51.85 $52.89 $53.94 $55.02 $56.12 Project Manager (Junior) $90.68 $92.49 $94.34 $96.23 $98.15 Project Manager (Intermediate) $136.01 $138.73 $141.50 $144.33 $147.22

Project Manager (Senior) $226.69 $231.22 $235.85 $240.57 $245.38 Subject Matter Expert (Junior) $226.69 $231.22 $235.85 $240.57 $245.38 Subject Matter Expert (Intermediate) $317.36 $323.71 $330.18 $336.78 $343.52

Subject Matter Expert (Senior) $125.94 $128.46 $131.03 $133.65 $136.32 Technical Specialist (Junior) $90.68 $92.49 $94.34 $96.23 $98.15 Technical Specialist (Intermediate) $136.01 $138.73 $141.50 $144.33 $147.22

Technical Specialist (Senior) $88.16 $89.92 $91.72 $93.56 $95.43 Training Specialist / Instructor

- Developer $58.04 $59.20 $60.38 $61.59 $62.82

Training Specialist / Instructor Senior - Developer $120.91 $123.33 $125.79 $128.31 $130.88

Program Manager $145.09 $147.99 $150.95 $153.97 $157.05 Application Architect $145.09 $147.99 $150.95 $153.97 $157.05 Computer Integration Analyst $87.05 $88.79 $90.57 $92.38 $94.23 Database Manager $87.05 $88.79 $90.57 $92.38 $94.23 Database Technician $87.05 $88.79 $90.57 $92.38 $94.23 Database Administrator $82.22 $83.86 $85.54 $87.25 $89.00 Database Administrator Senior $106.40 $108.53 $110.70 $112.91 $115.17 Computer Programmer I $58.04 $59.20 $60.38 $61.59 $62.82 Computer Programmer II $67.71 $69.06 $70.45 $71.85 $73.29 Computer Programmer III $82.22 $83.86 $85.54 $87.25 $89.00 Computer Programmer IV $96.73 $98.66 $100.64 $102.65 $104.70 Documentation Specialist $58.04 $59.20 $60.38 $61.59 $62.82 Functional Expert $145.09 $147.99 $150.95 $153.97 $157.05 Quality Assurance Manager $72.54 $73.99 $75.47 $76.98 $78.52 Project Manager $116.07 $118.39 $120.76 $123.17 $125.64

Phone: 610-594-9510 www.thefullcirclegroup.com Page | 8

Application Developer $169.27 $172.66 $176.11 $179.63 $183.22 Application Developer Senior $193.45 $197.32 $201.27 $205.29 $209.40 Business Analyst $145.09 $147.99 $150.95 $153.97 $157.05 Data Scientist $150.46 $153.47 $156.54 $159.67 $162.86 Documentation Specialist $96.73 $98.66 $100.64 $102.65 $104.70 Help Desk Manager $145.09 $147.99 $150.95 $153.97 $157.05 Help Desk Specialist $59.11 $60.29 $61.50 $62.73 $63.98 Project Manager Senior $193.45 $197.32 $201.27 $205.29 $209.40 Risk Management Analyst $145.09 $147.99 $150.95 $153.97 $157.05 Risk Management Specialist $145.09 $147.99 $150.95 $153.97 $157.05 Subject Matter Expert $483.63 $493.30 $503.17 $513.23 $523.50 Systems Administrator $169.27 $172.66 $176.11 $179.63 $183.22 Systems Administrator Senior $193.45 $197.32 $201.27 $205.29 $209.40 Systems Analyst $169.27 $172.66 $176.11 $179.63 $183.22 Systems Analyst Senior $193.45 $197.32 $201.27 $205.29 $209.40 Systems Architect $193.45 $197.32 $201.27 $205.29 $209.40 Systems Architect Senior $241.81 $246.65 $251.58 $256.61 $261.74 Systems Engineer $217.63 $221.98 $226.42 $230.95 $235.57 Systems Engineer Senior $241.81 $246.65 $251.58 $256.61 $261.74 Technical Writer $145.09 $147.99 $150.95 $153.97 $157.05

Phone: 610-594-9510 www.thefullcirclegroup.com Page | 9

Full Circle Courses Price List

Courses Description

Course Title

Cour se

Lengt h

(Day s)

Mini mum

Partici pants

Maxim um

Partici pants

Unit:

Per

Student

Price Per Student

Price for additional students above maximum

XML Intro + IT Professional + Advanced Application & Web Development 3 10 100

Per person 1,360.80 1,360.80

XHTML Introduction Application & Web Development (Level 1) 1 10 100

Per person 283.65 283.65

XHTML Advanced Coding Application & Web Development (Level 2, Level 3) 1 10 100

Per person 355.46 355.46

Adobe Photoshop Introduction (Level 1) 1 10 100

Per person 283.65 283.65

Adobe Photoshop Web Prep, Layout & Animation (Level 2) 1 10 100

Per person 289.60 289.60

Adobe Photoshop Advanced - Vectors, Masking, Layers (Level 3) 1 10 100

Per person 289.60 289.60

Adobe Flash 2 10 100 Per person 786.32 786.32

Adobe Captivate 2 10 100 Per person 786.32 786.32

Adobe InDesign 2 10 100 Per person 786.32 786.32

Adobe Illustrator Introduction & Concepts (Level 1) 2 10 100

Per person 786.32 786.32

Adobe Illustrator Advanced (Level 2, Level 3) 1 10 100

Per person 319.56 319.56

Introduction to SQL Database Design - Microsoft (Level 1) 3 10 100

Per person 1,360.80 1,360.80

Introduction to SQL Databases & Queries Microsoft (Level 2) 2 10 100

Per person 1,145.37 1,145.37

Introduction to SQL Databases & Queries Microsoft (Level 3) 3 10 100

Per person 1,360.80 1,360.80

SharePoint Foundations Microsoft (Level 2) 2 10 100

Per person 929.94 929.94

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SharePoint Foundations Introduction Microsoft (Level 1) 1 10 100

Per person 363.25 363.25

SharePoint Foundations Site Design Workflows Microsoft (Level 3) 1 10 100

Per person 397.16 397.16

MS Excel Introduction Microsoft (Level 1) 1 10 100

Per person 179.52 179.52

MS Excel Intermediate Microsoft (Level 2) 1 10 100

Per person 183.12 183.12

MS Excel Concepts Review Microsoft (Level 3) 1 10 100

Per person 283.65 283.65

MS Excel Pivot Tables, Importing, Managing Data Microsoft 1 10 100

Per person 233.38 233.38

MS Excel Functions, Macros, Templates, Linked Workbooks Microsoft 1 10 100

Per person 233.38 233.38

MS Excel Charts, Graphics, Data Presentation Microsoft 1 10 100

Per person 197.47 197.47

MS Excel - Automating with VBA Microsoft 2 10 100

Per person 929.94 929.94

MS Word Introduction Microsoft (Level 1) 1 10 100

Per person 179.52 179.52

MS Word Intermediate Microsoft (Level 2) 1 10 100

Per person 183.12 183.12

MS Word Concepts Review Microsoft (Level 3) 1 10 100

Per person 283.65 283.65

MS Word Styles, Layouts, Graphics, Newsletters Microsoft 1 10 100

Per person 197.47 197.47

MS Word Mail Merge, Macros, Forms Microsoft 1 10 100

Per person 233.38 233.38

MS Word Master Long Documents, Tracking Revisions Microsoft 1 10 100

Per person 233.38 233.38

MS PowerPoint Introduction Microsoft (Level 1) 1 10 100

Per person 179.52 179.52

MS PowerPoint Intermediate Microsoft (Level 2) 1 10 100

Per person 183.12 183.12

MS PowerPoint Multimedia, Animation, Masters, Distribution Microsoft (Level 3) 1 10 100

Per person 233.38 233.38

MS Outlook Introduction & Concepts Microsoft (Level 1) 1 10 100

Per person 197.47 197.47

MS Outlook Advanced Concepts Microsoft (Level 2, Level 3) 1 10 100 person 222.16 222.16

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MS Access Introduction Microsoft (Level 1) 1 10 100

Per person 179.52 179.52

MS Access Intermediate Microsoft (Level 2) 1 10 100

Per person 197.47 197.47

MS Access Advanced Form Design, Linked Data, Macros Microsoft (Level 3) 1 10 100

Per person 233.38 233.38

MS Access Expert - Intro to VBA Microsoft 2 10 100

Per person 929.94 929.94

MS Project Introduction Microsoft (Level 1) 1 10 100

Per person 283.65 283.65

MS Project Advanced Microsoft (Level 2, Level 3) 1 10 100

Per person 319.56 319.56

MS Visio Introduction Microsoft (Level 1) 1 10 100

Per person 236.38 236.38

MS Visio Advanced Microsoft (Level 2, Level 3) 1 10 100

Per person 283.65 283.65

MS Publisher Introduction Microsoft (Level 1) 1 10 100

Per person 233.38 233.38

MS Publisher Advanced Microsoft (Level 2, Level 3) 1 10 100

Per person 283.65 283.65

MS Windows 10 File Management Microsoft 1 10 100

Per person 179.52 179.52

Crystal Reports Introduction Business Intelligence (Level 1) 2 10 100

Per person 602.53 602.53

Crystal Reports Advanced Business Intelligence (Level 2) 2 10 100

Per person 642.70 642.70

QuickBooks Fundamentals, Business Intelligence 1 10 100

Per person 233.38 233.38

Dreamweaver Introduction Web Development & Programming (Level 1) 1 10 100

Per person 283.65 283.65

Dreamweaver Concepts & Review Web Development & Programming (Level 2) 1 10 100

Per person 283.65 283.65

Dreamweaver Advanced Web Development & Programming (Level 3) 1 10 100 person 277.71 277.71

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Labor Descriptions

ACCOUNTING CLERK I

This position is responsible for performing one or more routine accounting clerical operations such as:

examining, verifying, and correcting various accounting documents to ensure completeness and accuracy of data in accordance to accounting procedures. Specific tasks/duties are assigned under adequate supervision. Entry-level reconciliation and posting will be assigned under detailed guidance. In most instances, an employee in this position will rely on the supervisors’ instructions. Completed work will be reviewed for accuracy and compliance with procedures.

Minimum Years of Experience: 1 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

ACCOUNTING CLERK II

This position uses knowledge of double entry bookkeeping in performing one or more of the following:

posting actions to journals, identifying subsidiary accounts affected, making debit and credit entries, and assigning proper codes. The Accounting Clerk II may review computer printouts against manually maintained journals, detect and correct erroneous postings, and prepare documents to adjust accounting classifications and other data, or review lists of transactions rejected by an automated system. In this instance, the Accounting Clerk II will determine reasons for rejections, and prepare necessary correcting material. On routine assignments, an employee will select and apply established procedures and techniques. Detailed instructions are provided for difficult or unusual assignments. Completed work and methods used, are reviewed for technical accuracy.

Minimum Years of Experience: 2 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

ACCOUNTING CLERK III

The Accounting Clerk III maintains journals or subsidiary ledgers of an accounting system and balances and reconciles accounts. Typical duties include one or both of the following: 1.) reviewing invoices and statements verifying information, ensuring sufficient funds have been obligated, and if questionable, resolving with the submitting unit determining accounts involved. The review will include coding transactions, and processing material through data processing for application in the accounting system; 2.)

analysis and reconciliation of computer printouts with operating unit reports (contacting units, researching causes of discrepancies, and taking action to ensure that accounts balance). Supervisor provides suggestions for handling unusual or non-recurring transactions. Conformance with requirements and technical soundness of completed work are reviewed by the supervisor, or are controlled by mechanisms built into the accounting processes.

Minimum Years of Experience: 5 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

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Accountant I Prepares balance sheets, profit and loss statements, and other financial reports. Responsibilities also include analyzing trends, costs, revenues, financial commitments, and obligations incurred to predict future revenues and expenses. Reports organization's finances to management, and offers suggestions about resource utilization, tax strategies, and assumptions underlying budget forecasts. May require a bachelor's degree in accounting and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

Minimum Years of Experience: 0 Minimum Education Requirement: Bachelor's degree in accounting Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

Accountant II Prepares balance sheets, profit and loss statements, and other financial reports. Responsibilities also include analyzing trends, costs, revenues, financial commitments, and obligations incurred to predict future revenues and expenses. Reports organization's finances to management, and offers suggestions about resource utilization, tax strategies, and assumptions underlying budget forecasts. May require a bachelor's degree in accounting, finance and 2-4 years of experience in the field or in a related area.

Familiar with standard concepts, practices, and procedures within a particular field. Relies on judgment and limited experience to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required.

Minimum Years of Experience: 2 Minimum Education Requirement: Bachelor's degree in accounting Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

Accountant III Prepares balance sheets, profit and loss statements, and other financial reports. Responsibilities also include analyzing trends, costs, revenues, financial commitments, and obligations incurred to predict future revenues and expenses. Reports organization's finances to management, and offers suggestions about resource utilization, tax strategies, and assumptions underlying budget forecasts. Requires a bachelor's degree in accounting, and 4-6 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report to an executive or a manager. A wide degree of creativity and latitude is expected.

Minimum Years of Experience: 4 Minimum Education Requirement: Bachelor's degree in accounting

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Accountant IV Prepares balance sheets, profit and loss statements, and other financial reports. Responsibilities also include analyzing trends, costs, revenues, financial commitments, and obligations incurred to predict future revenues and expenses. Reports organization's finances to management, and offers suggestions about resource utilization, tax strategies, and assumptions underlying budget forecasts. Requires a bachelor's degree in accounting and 6-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Minimum Years of Experience: 6 Minimum Education Requirement: Bachelor's degree in accounting Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

Budget Analyst I Analyzes accounting records to determine financial resources required to implement programs and makes recommendations for budget allocations to ensure conformance to budgetary limits. Also responsible for reviewing operating budgets periodically in order to analyze trends affecting budget needs. Requires a bachelor's degree and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

Minimum Years of Experience: 0 Minimum Education Requirement: Bachelor's degree Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

Budget Analyst II Analyzes accounting records to determine financial resources required to implement programs and makes recommendations for budget allocations to ensure conformance to budgetary limits. Also responsible for reviewing operating budgets periodically in order to analyze trends affecting budget needs. Requires a bachelor's degree and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. Typically reports to a supervisor or manager. A certain degree of creativity and latitude is required.

Minimum Years of Experience: 2 Minimum Education Requirement: Bachelor's degree Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

Budget Analyst III Analyzes accounting records to determine financial resources required to implement programs and makes recommendations for budget allocations to ensure conformance to budgetary limits. Also responsible for reviewing operating budgets periodically in order to analyze trends affecting budget needs. Requires a

Phone: 610-594-9510 www.thefullcirclegroup.com Page | 15 bachelor's degree and 4-6 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report to an executive or a manager. A wide degree of creativity and latitude is expected.

Minimum Years of Experience: 4 Minimum Education Requirement: Bachelor's degree Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

Budget Analyst IV Analyzes accounting records to determine financial resources required to implement programs and makes recommendations for budget allocations to ensure conformance to budgetary limits. Also responsible for reviewing operating budgets periodically in order to analyze trends affecting budget needs. Requires a bachelor's degree in area of specialty and 6-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others.

A wide degree of creativity and latitude is expected. May report to an executive or a manager.

Minimum Years of Experience: 6 Minimum Education Requirement: Bachelor's degree Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

Analyst I Analyzes records to determine financial resources required to implement programs and makes recommendations for budget allocations to ensure conformance to budgetary limits. Also responsible for reviewing operating budgets periodically in order to analyze trends affecting budget needs. Requires a bachelor's degree and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

Minimum Years of Experience: 0 Minimum Education Requirement: Bachelor's degree Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

Analyst II Analyzes records to determine financial resources required to implement programs and makes recommendations for budget allocations to ensure conformance to budgetary limits. Also responsible for reviewing operating budgets periodically in order to analyze trends affecting budget needs. Requires a bachelor's degree and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. Typically reports to a supervisor or manager. A certain degree of creativity and latitude is required.

Minimum Years of Experience: 2

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Minimum Education Requirement: Bachelor's degree

Years of Experience Substitution for Education Requirement: 5 years similar work

Analyst III Analyzes records to determine financial resources required to implement programs and makes recommendations for budget allocations to ensure conformance to budgetary limits. Also responsible for reviewing operating budgets periodically in order to analyze trends affecting budget needs. Requires a bachelor's degree and 4-6 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report to an executive or a manager. A wide degree of creativity and latitude is expected.

Minimum Years of Experience: 4 Minimum Education Requirement: Bachelor's degree Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

RECEPTIONIST

This position greets visitors, determining nature of visits and directing visitors to appropriate persons.

The Receptionist may also have other duties such as recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log of visitors; and issuing visitor passes. In this position, one may also work on a computer and perform other routine clerical work that may occupy the major portion of the worker's time.

Minimum Years of Experience: 1 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

SECRETARY I

Carries out recurring office procedures independently, and selects the guideline or reference that fits the specific case. The supervisor provides specific instructions on new assignments and checks completed work for accuracy. The LR-1 performs varied duties including or comparable to the following:

a. Respond to routine telephone requests that have standard answers; refer calls and visitors to appropriate staff. Control mail and assure timely staff response, and send form letters;

b. As instructed, maintain supervisor's calendar, make appointments, and arrange for meeting rooms:

c. Review materials prepared for supervisor's approval for typographical accuracy and proper format;

d. Maintain recurring internal reports, such as time and leave records, office equipment listings, correspondence controls, and training plans;

e. Requisition supplies, printing, maintenance or other services, type, take and transcribe dictation, create and maintain office files.

Minimum Years of Experience: 1 Minimum Education Requirement: High School Diploma or GED

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SECRETARY II

Secretary II handles differing situations, problems, and deviations in the work of the office according to the supervisor's general instructions, priorities, duties, policies, and program goals. Supervisor may assist secretary with special assignments. Duties include or are comparable to the following:

a. Screen telephone calls, visitors, and incoming correspondence; personally respond to requests for information concerning office procedures; determine which requests should be handled by the supervisor, appropriate staff member or other offices, prepare and sign routine non-technical correspondence in own or supervisor's name;

b. Schedule tentative appointments without prior clearance. Make arrangements for conferences and meetings and assemble established background materials as directed. May attend meetings and record and report on the proceedings;

c. Review outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures; assure that proper clearances have been obtained, when needed;

d. Collect information from the files or staff for routine inquiries on office program(s) or periodic reports, and refer non-routine requests to supervisor or staff;

e. Explain to subordinate staff supervisor's requirements concerning office procedures, coordinate personnel and administrative forms for the office and forwards for processing.

Minimum Years of Experience: 3 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

SECRETARY III

Performs all duties of Secretary II, plus uses greater judgment and initiative to determine the approach or action to take in non-routine situations, interprets and adapts guidelines, including unwritten policies, precedents, and practices, which are not always completely applicable to changing situations. Duties include or are comparable to the following:

a. Based on knowledge of the supervisor's views, compose correspondence on own initiative about administrative matters and general office policies for supervisor's approval;

b. Anticipate and prepare materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered;

c. Read publications, regulations, and directives and take action or refer those that are important to the supervisor

Minimum Years of Experience: 5 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

ADMINISTRATIVE ASSISTANT

In addition to secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. The Administrative

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Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

Minimum Years of Experience: 1 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

DOCUMENT PREPARATION CLERK

This position prepares documents such as brochures, books, periodicals, catalogs, and pamphlets for copying or photocopying. The Document Preparation Clerk cuts documents into individual standardized pages, using a paper cutter or razor knife. Document pages are reproduced as necessary to improve clarity or to adjust the standardized page size according to the limitations of the designated copy machine.

The Document Preparation Clerk stamps standard symbols on pages or inserts instruction cards to notify Duplicating Machine Operator of special handling, prepares cover sheets and document folders for material, and index cards for files, and files folder according to index code and copies priority schedule.

Minimum Years of Experience: 1 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

WORD PROCESSOR I

This position produces a variety of standard documents, such as correspondence, form letters, reports, tables and other printed materials. Work requires skill in typing; a knowledge of grammar, punctuation and spelling; and ability to use reference guides and equipment manuals. The Word Processor I performs familiar, routine assignments following standard procedures, seeks further instructions for assignments requiring deviations from established procedures.

Minimum Years of Experience: 1 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

WORD PROCESSOR II

This position uses knowledge of varied and advanced functions of one software type, knowledge of varied functions of different types of software, or knowledge of specialized or technical terminology to perform such typical duties as:

a. Editing and reformatting written or electronic drafts. Examples include: correcting function codes; adjusting spacing formatting and standardizing headings, margins, and indentations.

b. Transcribing scientific reports, lab analysis, legal proceedings, or similar material from voice tapes or handwritten drafts. Work requires knowledge of specialized, technical, or scientific terminology.

c. Work requires familiarity with office terminology and practices. Incumbent corrects copy, and questions originator of document concerning missing information, improper formatting, or discrepancies in instructions. Supervisor sets priorities and deadlines on continuing assignments, furnishes general instructions for recurring work and provides specific instructions for new or unique projects, may lead lower level word processors.

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Minimum Years of Experience: 3

Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

WORD PROCESSOR III

Requires both a comprehensive knowledge of word processing software applications and office practices and a high degree of skill in applying software functions to prepare complex and detailed documents. For example, processes complex and lengthy technical reports which include tables, graphs, charts, or multiple columns. Uses either different word processing packages or many different style macros or special command functions; independently completes assignments and resolves problems.

Minimum Years of Experience: 5 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

DATA ENTRY OPERATOR I

This position works under close supervision and follows specific procedures or detailed instructions. The Data Entry Operator I works from various standardized source documents that have been coded and require little or no selecting, coding or interpreting of data. Problems such as erroneous items and codes, or missing information are resolved at the supervisory level. Work is routine and repetitive.

Minimum Years of Experience: 0 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

DATA ENTRY OPERATOR II

This position requires the application of experience and judgment in selecting procedures to be followed, and searching for interpreting, selecting, or coding items to be entered from a variety of document sources. The Data Entry Operator II may occasionally perform routine work as described for Data Entry Operator I. Excluded are operators above Level II using the key entry controls to access, read, and evaluate the substance of specific records to take substantive actions, or to make entices requiring a similar level of knowledge.

Minimum Years of Experience: 1 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

Computer Support Technician The Personal Computer Support Technician provides support to distributed PC/networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation, and configurations. This technician performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties

Phone: 610-594-9510 www.thefullcirclegroup.com Page | 20 require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the incumbent troubleshoots computer problems, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.

Minimum Years of Experience: 1 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

Computer Systems Analyst I At this level, initial assignments are designed to expand practical experience in applying systems analysis techniques and procedures. This Analyst provides several phases of the required systems analysis where the nature of the system is predetermined, uses established fact-finding approaches, knowledge of pertinent work processes and procedures, and familiarity with related computer programming practices, system software, and computer equipment. This Worker carries out fact finding and analyses as assigned, (usually of a single activity or a routine problem); applies established procedures where the nature of the system, feasibility, computer equipment and programming language have already been decided; may assist a higher level systems analyst by preparing the detailed specifications required by a computer programmers from information developed by the higher level analyst, and may research routine user problems and solve them by modifying the existing system when the solutions follow clear precedents.

When cost and deadline estimates are required, results receive closer review. The supervisor defines objectives, priorities, and deadlines. Incumbents work independently; adapt guides to specific situations;

resolve problems and deviations according to established practices; and obtain advice where precedents are unclear or not available. Completed work is reviewed for conformance to requirements, timeliness, and efficiency. This position may supervise technicians and others who assist in specific assignments.

Work at a level above this is deemed Supervisory or Individual Contributor.

Minimum Years of Experience: 1 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

Computer Systems Analyst II This Analyst applies systems analysis and design skills in an area such as a record keeping or scientific operation. A system of several varied sequences or formats is usually developed, e.g. the analyst develops systems for maintaining depositor accounts in a bank, maintaining accounts receivable in a retail establishment, maintaining inventory accounts in a manufacturing or wholesale establishment, or processing a limited problem in a scientific project. This position requires competence in most phases of system analysis and knowledge of pertinent system software and computer equipment and of the work processes, applicable regulations, workload, and practices of the assigned subject-matter area. Job duties require the incumbent to be able to recognize probable interactions of related computer systems and predict impact of a change in assigned system. The Computer Systems Analyst II reviews proposals which consist of objectives, scope, and user expectations; gathers facts, analyzes data, and prepares a project synopsis which compares alternatives in terms of cost, time, availability of equipment and

Phone: 610-594-9510 www.thefullcirclegroup.com Page | 21 personnel, and recommends a course of action; upon approval of synopsis, prepares specifications for development of computer programs. Duties also include the ability to determine and resolve data processing problems and coordinate the work with program, users, etc. This worker orients user personnel on new or changed procedures, may conduct special projects such as data element and code standardization throughout a broad system, working under specific objectives and bringing to the attention of the supervisor any unusual problems or controversies. In this position, the incumbent works independently under overall project objectives and requirements, and apprises supervisor about progress and unusual complications. Guidelines usually include existing systems and the constraints imposed by related systems with which the incumbent's work must be meshed. This worker adapts design approaches successfully used in precedent systems, works on a segment of a complex data processing scheme or broad system, as described for Computer Systems Analyst, level III, works independently on routine assignments and receives instructions and guidance on complex assignments. Work is reviewed for accuracy of judgment, compliance with instructions, and to insure proper alignment with the overall system. Completed work is reviewed for timeliness, compatibility with other work, and effectiveness in meeting requirements. This analyst may provide functional direction to lower level assistants on assigned work.

Minimum Years of Experience: 3 Minimum Education Requirement: High School Diploma or GED Training/Certification Requirement: None Years of Experience Substitution for Education Requirement: 5 years similar work

Computer Systems Analyst III The Computer Systems Analyst III applies systems analysis and design techniques to complex computer systems in a broad area such as manufacturing, finance management, engineering, accounting, or statistics, logistics planning, material management, etc. Usually, there are multiple users of the system;

however, there may be complex one-user systems, e.g., for engineering or research projects. This position requires competence in all phases of systems analysis techniques, concepts, and methods and knowledge of available system software, computer equipment, and the regulations, structure, techniques, and management practices of one or more subject-matter areas. Since input data usually come from diverse sources, this worker is responsible for recognizing probable conflicts and integrating diverse data elements and sources, and produces innovative solutions for a variety of complex problems. The Computer Systems Analyst III maintains and modifies complex systems or develops new subsystems such as an integrated production scheduling, inventory control, cost analysis, or sales analysis record in which every item of each type is automatically processed through the full system of records. The incumbent guides users in formulating requirements, advises on alternatives and on the implications of new or revised data processing systems, analyzes resulting user project proposals, identifies omissions and errors in requirements and conducts feasibility studies.