MAS - Cornerstone Information Systems, Inc. - GS33F0008W

304 W. Kirkwood Ave., Ste. 101 Bloomington, IN 47404-5233

March 22,2024 Corners tone Information Sys tems: Page 1 November 24, 2019 – November 23, 2024

General Services Administration

Federal Supply Service Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu-driven database system. The INTERNET address GSA Advantage! ® is: GSAAdvantage.gov.

Schedule Title: Multiple Award Schedules (MAS) 561599

Travel Consulting Services Contract Number: GS-33F-0008W

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

Contract Period: November 24, 2019 to Nov ember 23, 2024

Contractor : Cornerstone Information Systems

Bloomington, IN 47404-3912

(812) 727-2080

(707) 922-7359 FAX

www.ciswired.com

Contract Administration Source: Michele Simon msimon@ciswired.com

Business Size: Small Business http://www.ciswired.com/ mailto:phochstein@ciswired.com

March 22,2024 Corners tone Information Sys tems: Page 2

Customer Information

1a. Table of Awarded NAICS 561599:

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract.

Rate Labor Category Annual Escalation Factor

$153.40/hour Professional Consulting Services—Senior Consultant (eight years experience)

Professional Services Employment Cost Index

$153.40/hour Program Manager (three years experience)

Professional Services Employment Cost Index

$153.40/hour Service Technical Lead (five years experience)

Professional Services Employment Cost Index

$153.40/hour Information Security Officer (five years experience)

Professional Services Employment Cost Index

$153.40/hour Contract Administrator (three years experience)

Professional Services Employment Cost Index

All rates are inclusive of the Industrial Funding Fee (IFF)

1c. Labor categories and proposed hourly rates are described in the table at 1b.

Labor Category: Senior Consultant Functional Responsibility • Professionalism in all customer relationships

• Application support

• Departmental Documentation o Manage information and incidents o Maintain processes and procedures

• Application Knowledge o Accuracy in resolving incidents o Contribute to the application knowledgebase o Coordinate ongoing staff training

• Liaison for Development incidents (updates & enhancements)

• Liaison for Training curriculum (updates & enhancements)

March 22,2024 Corners tone Information Sys tems: Page 3

• Problem escalation resource (interna departmental)

• Monitoring availability and performan Cornerstone SaaS applications

• Responsible for customer retention

• Product Technical Reviews

• Product Installations

Qualifications • Qualified candidates must have demonstrated skills toward:

o Systems troubleshooting (hardware & software) o New application solutions (software) o Independent as well as teamwork leadership skills o Excellent communication and documentation skills o Ability to engage in customer problems from creation to completion.

o Travel Industry technical and operations knowledge o Proven aptitude and experience with travel industry-based technology

Education & Experience • Associates Degree (AS)

• Bachelor’s Degree (BA / BS)

• Eight (8+) years related industry experience, or

• Equivalent combination of education and experience

Labor Category: Program Manager Functional Responsibility • Responsible for the overall technical and administrative responsibilities of the program and applicable contract (e.g. task order). Generally, also handles managerial, executive and related functions at the Contractor.

• In conjunction with the applicable functional contributors at Contractor, identifies specific resource needs to

March 22,2024 Corners tone Information Sys tems: Page 4 accomplish the program and applicable contract e.g. task order.

• Responsible for monitoring and assessment of Contractor's performance and providing any recommendations and opportunities for future program efforts.

• Responsible for risk assessment and evaluation under the program and applicable contract e.g. task order.

• Professionalism in all customer relationships

Qualifications • Qualified candidates must have demonstrated skills toward:

o Extensive business, portfolio, and program management expertise in a multi-customer, technology services environment, emphasizing logistics and transaction processing.

o Background in government procurement, market research, and planning—including analysis and forecasting.

o Experience delivering and supporting large, complex technology-based solutions to industry.

Education & Experience • Associates Degree (AS)

• Bachelor’s Degree (BA / BS)

• Three (3+) years related industry experience, or

Labor Category: Service Technical Lead Functional Responsibility • Responsible for overseeing and developing travel technology software applications and configuration, including automating business processes and

March 22,2024 Corners tone Information Sys tems: Page 5 implementing / delivery of data processin solutions. Areas of duty can include:

• Analysis and interpretation of client needs, writing Business Process requirements and documenting software specifications;

• Software scripting (e.g. via Contractor’s proprietary ResRulesό system),

• Quality Assurance and software testing, research, analysis and resolution of software errors (bugs)

• Resource planning for “end to end” software implementations

Qualifications • Qualified candidates must have demonstrated skills toward:

o Expertise in data consolidations.

Successful in implementing solutions for mid-office and back office.

o Proven ability to deliver on time solutions that resulted in either revenue gain or cost reduction.

o Expertise in travel technologies, including Front Office and Back Office systems and Global Distribution Systems (GDS), and travel industry technical and operations knowledge, “Best Practices”.

o Experience with Training, Project Management, Process Engineering / Six Sigma, Improvement of processes or data, and/or Implementing global data consolidations.

Education & Experience • Associates Degree (AS)

• Bachelor’s Degree (BA / BS)

• Five (5+) years related industry experience, or

March 22,2024 Corners tone Information Sys tems: Page 6

Labor Category: Information Security Officer Functional Responsibility • Responsible for data security, privacy and integrity in multi-tenant, hosted Software as a Service (SaaS) environment

• Responsible for Contractor’s compliance with data security and privacy policy and regulation, e.g. PCR, GDPR and U.S.

federal and state regulations.

• Responsible for continuous, secure, and efficient operation of all SaaS applications and related networks, facilities, and systems.

• Accountable for systems security, stability, and Service Level Agreement (SLA) objectives, including System Uptime (minimizing down-time).

Qualifications • Expertise in a diverse range of technologies and demonstrated success managing the system infrastructure of a global SaaS platform that requires limited downtime and management of multiple terabytes of data.

• Proven ability to implement standards, procedures and processes that improve business functionality and security.

Experience with:

o Storage Arrays, Data Replication, Virtualization (e.g. EMC Technologies) o Router/Firewalls (e.g. Cisco, CCENT) o Data Warehousing, SaaS Infrastructure, Platform Design and Support o Microsoft Enterprise Servers –

MCSE

March 22,2024 Corners tone Information Sys tems: Page 7 o Business Continuity Planning (BCP) and Disaster recovery (DR) design, testing, documentation o MSSQL – Programming, Performance Tuning o Penetration Testing (e.g. Qualys Technologies)

Education & Experience • Associates Degree (AS)

• Bachelor’s Degree (BA / BS)

• Five (5+) years related industry experience, or

Labor Category Contract Administrator Functional Responsibility • Responsible for administration of contracts, including contract compliance --

- monitoring of both Contractor’s and customer / client’s performance unde applicable contract.

• Responsible for contract administrative systems (e.g. SAP Ariba; GSA SAM), and application business financial best practices to ensure that all accounting an contract records are accurate and current.

Qualifications • Administration and accounting exper practical experience in contract administration and contract accounti and with managerial, problem solving, and cost control skills. Qualification highlights:

• Experience in interpreting and monit contract terms and conditions;

• Experience with implementation and operation of administrative systems;

• Travel industry experience;

March 22,2024 Corners tone Information Sys tems: Page 8

• Experience with travel industry Back- Office accounting systems;

• Experience with multiple accounting systems, and experience with integration of accounting systems (e.g. Sage Intac with Customer Relationship Manage (CRM) systems (e.g. Salesforce)

Education & Experience • Associates Degree (AS)

• Bachelor’s Degree (BA / BS)

• Three (3+) years related industry experience, or

• Equivalent combination of education experience

2. Maximum Order: $1,000,000

3. Minimum Order: $50

4. Geographic Coverage (delivery area): Global.

5. Points of Production: Bloomington, Indiana. Such consulting services as might require onsite visits may be conducted in any state or outside the United States.

6. Discount from list prices or statement of net prices: All prices quoted are net of all government discounts.

7. Quantity Discounts: Not applicable.

8. Prompt Payment Terms: Net 30 days.

9. Foreign Items: Not applicable (services only).

10a. Time of Delivery: Consulting services are delivered as specified in applicable SOW or task order.

10b. Expedited Delivery: Not applicable (see 10a).

10c. Overnight and 2-day Delivery: Not applicable (see 10a).

10d. Urgent Requirements: Not applicable (see 10a).

11. F.O.B. Points: Destination.

12a. Ordering Address:

Cornerstone Information Systems

March 22,2024 Corners tone Information Sys tems: Page 9

304 W. Kirkwood Ave ., S te . 101 Bloomington, IN 47404-3912

(812) 727-2080

(707) 922-7359 FAX

12b. Ordering procedures : For supplies and services , the ordering procedures , information on Blanke t Purchase Agreements (BPA’s) a re found in Federa l Acquis ition Regula tion (FAR) 8.405-3.

13. Payment Address :

Corners tone Information Sys tems 304 W. Kirkwood Ave ., S te . 101 Bloomington, IN 47404-3912

(812) 727-2080

(707) 922-7359 FAX

14. Warranty Provis ion: Not applicable (se rvices ).

15. Export Packing Charges : Not applicable (se rvices ).

16. Terms and conditions of renta l, maintenance , and repa ir: Not applicable (se rvices ).

17. Terms and conditions of ins ta lla tion: Not applicable (se rvices ).

18a . Terms and conditions of repa ir parts indica ting da te of parts price lis ts and any discounts from lis t prices : Not applicable (se rvices ).

18b. Terms and conditions for any other se rvices : Not applicable .

19. Lis t of se rvice and dis tribution points : Not applicable .

20. Lis t of participa ting dea le rs : Not applicable .

21. Preventa tive maintenance : Not applicable .

22a . Specia l a ttributes such as environmenta l a ttributes (e .g., recycled content, energy e fficiency, and/or reduced pollutants ): Not applicable .

22b. If applicable , indica te tha t Section 508 compliance information is ava ilable on Electronic and Information Technology (EIT) supplies and services and show where full de ta ils can be found (e .g. contractor’s webs ite or other loca tion.) The EIT s tandards can be found a t: www.Section508.gov/:

Section 508 compliance is not applicable to consulting se rvices .

23. Data Universa l Number Sys tem (DUNS) number: 825847841.

Unique Entity ID (UEI): C19TALWGSZ99

24. Notifica tion regarding regis tra tion in Centra l Contractor Regis tra tion (CCR) da tabase : Current.

http://www.section508.gov/