MOBIS - ICF Macro, Inc. - GS23F9777H

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On‐line access to contract ordering information, terms and conditions, up‐to‐date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu‐driven database system. The INTERNET address GSA Advantage!™ is: GSAAdvantage.gov.

Mission Oriented Business Integrated Services (MOBIS)

FSC GROUP 874

Special Item No. 874 1 (Integrated Consulting Services)

Special Item No. 874 4 (Training Services)

Special Item No. 874 5 (Ancillary Supplies and/or Services)

Contract Number: GS‐23F‐9777H Contract Period: 10/1/1997 through 9/30/2017

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules at fss.gsa.gov

ICF Macro, Inc.

11785 Beltsville Drive, Suite 300

Calverton, MD 20705 301‐572‐0200 301‐572‐0999

Point of Contact for Contract Administration:

Mark McNeely Phone: 703‐934‐3484 Fax: 703‐218‐2547 mmcneely@icfi.com

Business Size: Large Business

ICF Macro, Inc. Contract No. GS‐23F‐9777H

Customer Information:

1a. Awarded special item numbers:

Special Item No. 874 1 (Integrated Consulting Services)

Special Item No. 874 4 (Training Services)

Special Item No. 874 5 (Ancillary Supplies and/or Services)

1b. Pricelist: Prices shown in price list are nets, all discounts deducted, and valid for all domestic areas.

See Item 6.

2. Maximum order. $1,000,000 *. For orders in excess of $1,000,000, which may be placed, please contact ICF Macro, Inc. for additional information.

*Under federal supply schedules, this amount represents the amount over which agencies are encouraged to seek price reductions. There is no price ceiling on individual task orders or on the maximum total amount that can be ordered under this contract.

3. Minimum order. $100.

4. Geographic coverage: Domestic and International Delivery.

5. Point(s) of production (city, county, and State or foreign country): Beltsville, Prince Georges, MD.

6. Prices Shown in Catalogue: Prices shown herein are net prices. All discounts deducted.

7. Quantity discounts: None

8. Prompt payment terms: 0% ‐ Net 30 days.

9a. Government purchase cards are accepted at or below the micro‐purchase threshold.

9b. Government purchase cards are accepted above the micro‐purchase threshold.

ICF Macro, Inc. accepts the government purchase card. No additional discounts are offered for payment by government purchase card.

10. Foreign items: None.

11a. Time of delivery: ICF Macro, Inc. will adhere to the delivery schedule as specified by the agency s purchase order.

11b. Expedited Delivery: Contact ICF Macro, Inc. for expedited delivery.

11c. Overnight and 2‐day delivery: Contact ICF Macro, Inc. for rates for overnight and two‐day delivery.

11d. Urgent Requirements: Contact ICF Macro, Inc. to expedite urgent requirements.

12. F.O.B. point(s). Destination.

13a. Ordering address:

ICF Macro, Inc.

11785 Beltsville Drive, Suite 200 Calverton, MD 20705 Mark McNeely, Director, Policy and GSA Contracts 1‐703‐934‐3484

1‐703‐218‐2547 FAX

mmcneely@icfi.com

13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405‐3.

14. Payment address:

ICF Macro, Inc.

For Electronic payment :

Citizens Bank 1 Citizens Drive Riverside RI 02915 Account #: 6203219502 ABA #: 036076150 (same for ACH & Wire)

Payments by check:

PO Box 7777‐W510501 Philadelphia PA 19175‐0501

15. Warranty provision: Standard Commercial Warranty: ICF Macro, Inc. warrants and implies that the items delivered hereunder are merchantable and fit for the particular purpose described in this contract.

16‐24. Terms and Conditions: Not applicable.

25. Data Universal Number System (DUNS) number. 06‐6783721.

Cage Code Number: 2N613.

26. Central Contractor Registration: ICF Macro, Inc. is registered in the SAM Database.

Labor Category Descriptions

Level I, Executive Officer

Minimum General Experience: Senior executives and corporate officers responsible for overall direction and management oversight of project operations and whose final approval is required on all commitments of ICF Macro’s corporate resources. At least 15 years of progressively more responsible experience in managing complex, time‐sensitive projects, including those with multiple activities, tasks and deliverables.

Functional Responsibility: Responsible for directing financial activities and overseeing project development with ultimate responsibility for ensuring completion of all work products and deliverables on time, within budget, and to the client's satisfaction, and for providing technical advisory and consultation expertise.

Minimum Education: MA, MS, or MBA in relevant content fields as appropriate to the project.

Level II, Technical Director

Minimum General Experience: Senior managers and principals responsible for all phases, activities, staffing, and outcomes involved in a project, including budget management for the entire project. At least 10 years of progressively more responsible experience in the primary discipline required by the project.

Demonstrated ability to manage numerous complex and time‐sensitive project activities and tasks simultaneously.

Functional Responsibility: Responsible for managing technical tasks to meet all deadlines, budgets, and project requirements, and ensuring that problems encountered during the course of a project are identified, remedied, and prevented from reoccurrence.

Minimum Education: BA or BS in relevant content fields as appropriate to the project. In many cases, Technical Directors have Masters‐level degrees or the equivalent.

Level III, Senior Project Manager or Principal Investigator or Senior Subject Matter Expert

Minimum General Experience: Senior project managers, principal investigators, senior subject matter experts, and other project leaders whose well‐defined technical skills in both general and specialized subject matter provide expertise that is critical to a project’s success. Typically 8‐10 years or more of progressively responsible experience in the primary discipline required by the project and/or in project and task management. Demonstrated experience directly producing client deliverables with limited technical supervision.

Functional Responsibility: Responsible for providing technical leadership for projects. Ensures standards of quality and applicability to project goals and client specifications are met within the context of the applicable technical field.

Minimum Education: BS as appropriate. In many cases, Level III personnel have Masters‐level degrees or the equivalent.

Level IV, Task Manager or Team Leader or Mid‐Level Consultant/Analyst/Trainer

Minimum General Experience: At least 6 years of progressively responsible experience in technical work similar to the project.

Demonstrated ability to manage technical tasks. Has knowledge of and experience in related functional areas addressed by the project, general knowledge of Government contracting practices, environments, standards, and procedures. Excellent written and oral communication skills and an ability to work and communicate effectively with ICF Macro’s technical and managerial staff, as well as client staff. Produces client deliverables with technical supervision from Levels I‐III managers and experts.

Functional Responsibility: Responsible for coordinating all tasks and activities of a project to ensure accurate communication between client and contractor staff, identifying and resolving issues as they arise, alerting specialists to changes in project scope, and generally ensuring the quality and timeliness of each deliverable.

Minimum Education: BA or BS in appropriate technical field.

Level V, Associates

Minimum General Experience: Trainers, researchers, consultants, and analysts at the associate level.

Bachelors degree or at least 2 years of experience in related project work.

Functional Responsibility: Complete technical work as assigned under close technical supervision by Levels I‐IV personnel.

Minimum Education: BA or BS in appropriate technical field.

Level VI, Administrative Support

Minimum General Experience: Graphic design generalists, desktop publishers, production and word processing staff, administrative assistants, editors, and other project support staff. At least 18 months of experience performing clerical and administrative duties on Government contracts.

Functional Responsibility: Duties include formatting and preparing final deliverables including reports, tables, spreadsheets and presentations. Original documents are normally prepared by technical staff, then edited by Level VI staff, and prepared for final production. Supervise all elements of final production including printing and duplicating, shipping, etc. May include coordination of schedules and meetings, note taking, filing, writing business correspondence, and other general office work.

Minimum Education: High school degree and specialized training in office software products such as MS Word, PowerPoint, and Excel.

Level VII, Telephone Interviewers

Minimum General Experience: Staff conducting telephone interviews for data collection tasks associated with research and evaluation projects. Interviewers complete a basic training program that covers interviewing techniques and protocols used at ICF Macro, are closely supervised and monitored, and receive project‐specific training for each separate data collection project.

Functional Responsibility: Duties include telephone interviewing for specified populations as defined by the project and as designed by the research management staff. Interviewers input interviewee responses into an online system, including open‐ended comments and remarks as specified in the research methodology.

Minimum Education: High school degree.

Level VIII, Other Data Collection Staff

Minimum General Experience: Staff who collect interview data from subjects face‐to‐face, in field situations; or includes interviewers and other data collectors who gather data from mail surveys.

Interviewers complete a basic training program that covers interviewing techniques and protocols used at ICF Macro, are closely supervised and monitored, and receive project‐specific training for each separate data collection project. Staff handling mail surveys receive training in data entry protocols. All data entry is carefully monitored by research managers at higher levels, according to research protocols established for the project.

Functional Responsibility: Duties include field data collection and interviewing for specified populations as defined by the project and as designed by the research management staff. Mail survey interviewers enter data, including scanned forms, into a research database prepared by the research manager. Interviewers may record data on paper questionnaires or electronic devices as specified in the research methodology.

Minimum Education: High school degree.

GSA Schedule Pricelist

Labor Categories Applicable to SINS:

SIN 874 1 (Integrated Consulting Services)

Hourly Labor Rate

Hourly Rate

Category Title 10/1/2007 ‐ 9/30/2008

10/1/2008 ‐ 9/30/2009

10/1/2009 ‐ 9/30/2010

10/1/2010 ‐ 9/30/2011

10/1/2011 – 9/30/2017

Level I $243.42 $251.21 $259.25 $267.55 $276.11

Level II $187.39 $193.39 $199.58 $205.97 $212.56

Level III $148.56 $153.31 $158.22 $163.28 $168.50

Level IV $112.48 $116.08 $119.79 $123.62 $127.58

Level V $85.50 $88.24 $91.06 $93.97 $96.98

Level VI $67.06 $69.21 $71.42 $73.71 $76.07

Level VII $33.77 $34.85 $35.97 $37.12 $38.31

Level VIII $29.78 $30.79 $31.78 $32.80 $33.85

Daily Labor Rates

Hourly Rate

Category Title 10/1/2007 ‐ 9/30/2008

10/1/2008 ‐ 9/30/2009

10/1/2009 ‐ 9/30/2010

10/1/2010 ‐ 9/30/2011

10/1/2011 – 9/30/2017

Level I $1,947.36 $2,009.68 $2,074.00 $2,140.40 $2,208.88

Level II $1,499.12 $1,547.12 $1,596.64 $1,647.76 $1,700.48

Level III $1,188.48 $1,226.48 $1,265.76 $1,306.24 $1,348.00

Level IV $899.84 $928.64 $958.32 $988.96 $1,020.64

Level V $684.00 $705.92 $728.48 $751.76 $775.84

Level VI $536.48 $553.68 $571.36 $589.68 $608.56

Level VII $270.16 $278.80 $287.76 $296.96 $306.48

Level VIII $238.72 $246.32 $254.24 $262.40 $270.80

Training Course Descriptions (SIN 874 4)

ICF Macro's Core Courses

Assessing Learning Needs: 1 day*

Benchmarking for Breakthrough Ideas: 1 day

Building Cross‐Cultural Collaboration: 3 days

Results‐Oriented Action Planning: 1 day†

Secretaries as Customer Service Ambassadors: 2 days

Social Issues and Workplace Performance: 1 day

Teaming for Improvement: 3 days

ICF Macro's Senior Management and Train‐the‐Trainer Courses

Leading Customer Service Excellence: 5 days ‡

Leadership Styles and Skills in a Rapidly Changing Environment: 3 days

Measuring and Managing Performance: 2 days

Presentation and Facilitation Skills Development: 5 days

Strategic Planning for Organization Change: 2 days

* Recommended before a training intervention.

† Recommended a er a training intervention.

‡ ICF Macro does not provide train‐the‐trainer instruction for this 5‐day course.

GSA Schedule Pricelist

Off‐the‐Shelf Training Courses

SIN 874 4 (Training Services)

Core Course Core Course Core Course

Senior Management & Train‐the‐Trainer

Course

Senior Management & Train‐the‐Trainer

Course

Senior Management & Train‐the‐

Trainer Course

1 Day 2 Days 3 Days 2 Days 3 Days 5 Days

Minimum No. of Participants

12 12 12 12 12 5

Maximum No. of Participants

40 40 40 40 40 40

Course Price

10/1/2007 ‐ 9/30/2008

$3,986 $6,266 $8,546 $9,134 $12,645 $16,961

10/1/2008 ‐ 9/30/2009

$4,146 $6,517 $8,888 $9,500 $13,151 $17,640

10/1/2009 ‐ 9/30/2010

$4,312 $6,777 $9,243 $9,880 $13,677 $18,345

10/1/2010 ‐ 9/30/2011

$4,484 $7,048 $9,613 $10,275 $14,224 $19,079

10/1/2011 – 9/30/17

$4,663 $7,330 $9,997 $10,686 $14,793 $19,842

Support Product Participant Manuals†

SIN 874 5 (Support Products)

1 Day Courses 2 Days Courses 3 Days Courses 5 Days Courses

10/1/2007 ‐ 9/30/2008

$118.12 $147.66 $177.18 $236.25

10/1/2008 ‐ 9/30/2009

$122.84 $153.57 $184.27 $245.70

10/1/2009 ‐ 9/30/2010

$127.75 $159.71 $191.64 $255.53

10/1/2010 ‐ 9/30/2011

$132.86 $166.10 $199.31 $265.75

10/1/2011 ‐ 9/30/2017

$138.17 $172.74 $207.28 $276.38

† Recommended a er a training interven on.

Support Product Facilitators Manuals‡

SIN 874 5 (Support Products)

1 Day Courses 2 Days Courses 3 Days Courses

10/1/2007 ‐ 9/30/2008

$236.25 $295.31 $354.37

10/1/2008 ‐ 9/30/2009

$245.70 $307.12 $368.54

10/1/2009 ‐ 9/30/2010

$255.53 $319.40 $383.28

10/1/2010 ‐ 9/30/2011

$265.75 $332.18 $398.61

10/1/2011 ‐ 9/30/2017

$276.38 $345.47 $414.55

‡ ICF Macro does not provide train‐the‐trainer instruction for this 5‐day course.

About ICF Macro ICF Macro, Inc. is a highly regarded professional services firm based in Calverton, Maryland. Since

1966, ICF Macro has successfully provided management, organization, and business improvement services to thousands of Government, corporate, and nonprofit clients. Our consultants are experts in various areas of consulting and research, as well as in developing exceptional support products. We strive to provide our customers with unparalleled service. For your convenience we have included contract and pricing information for your review. We look forward to working with you soon in achieving your objectives.

Areas of Expertise Consulting and Research Areas

Action Learning Action Planning Actionable Recommendations Adaptive Services Affirmative Action Strategies Analysis Data Conversion Assessment Centers Behavioral Feedback Behavioral Interviewing Benefit Accuracy Best Practices/Benchmarking Branding Business Planning Business Process Improvement Business Process Reengineering Career Development Change Management Climate Assessment Climate Surveys Coaching Coalition Building Cognitive Interviewing Techniques Collaboration Collective Learning Communications Communications Meeting/Conference Support Communications Research Communities of Practice Competency Identification Competitive Strategy Complex Systems Computer‐Assisted Personal Interviewing (CAPI) Survey Computer‐Assisted Telephone Interviewing (CATI) Survey Conflict Resolution/Consensus Building Content Management Systems

Core Competencies Cost‐Benefit and Cost‐ Effectiveness Evaluations Creativity Crisis Intervention Cross‐Cultural/Diversity Issues Cross‐Functional Collaboration Culture Assessment/Change Curriculum Development Customer Satisfaction/Loyalty Customer Service/Training Data Data Management Data Mining Data Quality Control/Cleaning Data Standardization Data Warehousing Database Administration Database Design Database Development Decision Processes Decision Support Services Decisionmaking Demographic Statistical Analysis Demography Developmental Assessment Centers Dialogue Sessions Disaster and Emergency Preparedness Disaster Recovery Disease Registries Dispute Resolution Diversity

Diversity Training Editorial Services Effectiveness Effectiveness Assessment Efficiency Assessment Emotional Intelligence Employee Satisfaction/Loyalty

Employee Surveys Empowerment Environmental Scanning Environmental Scans Epidemiological Studies Error‐Prone Modeling Estimation Ethical Leadership Ethnographic Research Evaluability Assessment Evaluation Evaluation Methodology Development Executive Coaching Executive Interviewing Executive Teams Exhibit Services Experimental Design Expert Elite Interviewing Facilitation Federal Enterprise Architecture

(FEA)

Guidelines Feedback Financial and Business Management Analysis Focus Group Best Practices Focus Group Facilitation Focus Group Recruitment Focus Group Research Focus Group Training Geographic Information Systems

(GIS)

Government Information Security Reform Act (GISRA) Government Performance and Results Act (GPRA) Graphic Design

Graphic Presentation Development Group Facilitation Group/Team Development Health and Epidemiology Research Health Insurance Portability and Accountability Act (HIPAA) Heuristic Evaluation HIPAA Audits HIPAA Issues Management Health Outreach Health Registry Higher Education Statistics Human Relations Skills Human Resource Management Impact Evaluation Improper Payment Studies Imputation Income Verification Individual Assessment/Performance Improvement Influence Skills (Processes) Information Architecture Information Media Information Tracking and Referral Innovation Innovative Reporting Mechanisms In‐Person Interviewing

Instructional Systems Design Instrument Development Interaction Design Intercept Surveys Interface Design Internet Focus Groups Internet Surveys/Web Surveys Interpersonal Skills (Effectiveness) Knowledge Acquisition Knowledge Management Knowledge Management Systems Large‐Scale Change Leadership Development Leading Innovation Learning Literature Searches and Reviews Logic Modeling Management Development Market Research

Marketing Planning Measurement Media Analysis Media Training Meeting Facilitation Mentoring Multivariate Analysis Networks of Learning NIST Standards OMB Best Practices Organizational Assessments Organizational Change Organizational Communications Organizational Development Organizational Learning Organizational Surveys Outcome Evaluation Outcomes Outreach Strategy Outreach Strategy Implementation Participative Learning Partnership Building Performance Improvement Performance Management Performance Measurement Performance Measurement Systems Design Planning Policy Analysis and Evaluation Problem Diagnosis Process Evaluation Product Development Productivity Improvement Program Evaluation/Assessments Qualitative Research Quality Assurance Quality Management Quantitative Research Quasi‐Experimental Design Questionnaire Development Record Matching Relationship Management

Research and Evaluation Design Resistance to Change Respondent Location Results Risk Assessment Sampling Secondary Analysis Security Assessment

Security Maintenance Self‐Directed Learning Self‐Managed Teams Servant Leadership Situated Learning Social Marketing Software Testing and Evaluation Statistical Analysis and Tabulation Statistical Quality Assurance Statistics, Inferential and Descriptive Strategic Analysis Strategic Leadership Strategic Marketing Stress Management Succession Planning Survey Research and Analysis Tools Sustainable Systems Alignment/Change Systems Analysis Systems Thinking Team Building Technical Writing and Copyediting Technology Assessments Training Action Planning Training Assessment/Evaluation Training Design Training Development Training Needs Analysis Transformational Leadership Trust (Organizational) Usability Evaluation Validation Values Clarification Verification Visioning Web‐based Analytical Database Systems Web‐based Data Collection and Reporting Systems Web‐based Distance Monitoring Website Best Practices Website Design Website Development Website Evaluation Website Hosting Workflow Analysis Workforce Development Workplace Violence

Training Customization and Education Technology Areas

CD‐ROM

Computer‐Based Training (CBT) Course Customization Curriculum Development Distance Learning Internet Training Intranet Training

Multimedia Training

Traditional Evaluation Training Teleconferencing Training Videoconferencing Training Videos Workforce Training

MOBIS Contracting Procedure

1. Federal Agency identifies MOBIS‐related needs.

2. Agency staff prepare statement of work.

3. Agency procurement office reviews vendor price lists and requests price quotes from three MOBIS vendors for the statement of work.

4. ICF Macro responds on the basis of its MOBIS contract.

5. Agency procurement office reviews quotes received and prepares justification if placing an order for other than the lowest price. MOBIS award is made on the basis of the "best value" to the Government Agency.

6. Agency staff submit to procurement office justification or recommendation for vendor, funding document, and statement of work.

7. Agency procurement office awards a firm‐fixed price delivery order, labor hour task order, or time and material.

8. ICF Macro begins work.

9. Agency (not GSA) serves as the Contracting Officer's Technical Representative (COTR).