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SERCO SERVICES INC.
GENERAL SERVICES ADMINISTRATION
Federal Acquisition Service
Authorized Federal Supply Schedule Price List
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.
Professional Services Schedule (PSS)
Industrial Group: 00CORP Contract Number: GS-23F-8023H
For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at http://www.gsa.gov/schedules-ordering Contract Period: October 01, 2012 to September 30, 2017
Modification PO-0021 Effective date: October 01, 2012 Contractor:
Serco Inc.
1818 LIBRARY STREET, SUITE 1000
RESTON, VA 20190 5619
Business Size:
Large Business
In accordance with 13 C.F.R. 121.404, the Contractor is ineligible to participate in any RFQ that is set aside for small business where the subject contract’s awarded size status for the preponderance NAICS designated in the RFQ is “other than small”.
Telephone:
703-939-6000
FAX Number:
703-939-6001
Web Site:
www.serco-na.com
E-mail:
david.cornell@serco-na.com
Contract Administration:
David Cornell
CUSTOMER INFORMATION:
1a.
Table of Awarded Special Item Number(s):
| SIN |
| Recovery |
| SIN Description |
| 874-1 |
| 874-1RC |
| Integrated Consulting Services |
| 874-4 |
| 874-4RC |
| Training Services: Instructor Led Training, Web Based Training and Education Courses, Course Development, and Test Administration Learning Management, Internships |
| 874-7 |
| 874-7RC |
| Integrated Business Program Support Services |
TABLE OF CONTENTS
CUSTOMER INFORMATION
PRICING TABLE
LABOR CATEGORY DESCRIPTIONS
ORDERING ASSISTANCE
Customer Information
1a.
Awarded Special
SIN 874-1/1RC – Integrated Consulting Services
Item Numbers:
SIN 874-4/4RC – Training Services: Instructor Led
Training, Web Based Training and Education Courses, Course Development, and Test Administration Learning
Management, Internships SIN 874-7/7RC – Integrated Business Program Support Services 1b.
Prices:
Hourly rates for all offered labor categories and training courses begin on Page 6.
1c.
Labor Descriptions
Please see page 13 2.
Maximum Order:
$1,000,000.00.
3.
Minimum Order:
$100.00.
4.
Geographic Coverage:
The 48 contiguous states, the District of Columbia, Alaska, Hawaii and the Commonwealth of Puerto Rico.
5.
Points of Production:
Washington, D.C.
Warner Robins, GA
Alexandria, VA
Fairborn, OH
Sacramento CA
Ogden, UT
Oklahoma City, OK
6.
List Price Discounts:
The prices contained herein are net prices.
7.
Quantity Discounts:
See Price List 8.
Prompt Payment Terms:
Net 30 Days.
9a.
Government Credit Card At/below micro-purchase
Threshold:
Accepted.
9b.
Government Credit Card above Micro-purchase
Threshold:
Accepted 10.
Foreign Items:
None.
11a.
Time of Delivery:
To be specified by Task Order.
11b.
Expedited Delivery:
Short-lead time start-ups are available on a case-by-case basis. Please call (703) 939-6671 to arrange.
11c.
Overnight and 2-day
Overnight and 2-day delivery are supported on a case-by-case basis. Please call (703) 939-6671 to arrange.
11d.
Urgent Requirements:
Urgent requirements are supported on a case-by-case basis. Please call (703) 939-6671 to arrange.
12.
F.O.B. Point:
Destination.
13a.
Ordering Address:
Contracts Department:
1818 Library Street, Suite 1000 Reston, VA 20190-5869
(703) 939-6671
Fax (703) 939-6001
Marketing Department:
1818 Library Street, Suite 1000 Reston, VA 20190-5869
Mr. Kyle Cormack
(703) 939-6479 Fax (703) 939-6001 GSA-Advantage@serco-na.com 13b.Ordering Procedures:
Ordering procedures, information on Blanket Purchase Agreements (BPAs), and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules).
14.
Payment Address:
Serco Services Inc.
c/o Citizens Bank
Lockbox 512296
701 Market St. 199-3490
Philadelphia, PA 19106-1532
15.
Warranty Provision:
Serco Services Inc. guarantees the satisfactory completion of all services performed under this contract, and shall exercise sufficient diligence to ensure the technical correctness and accuracy of the services provided. Serco Services Inc. shall perform, at its sole expense, any services which are determined by the Government to be deficient, to ensure the satisfactory completion of such services.
16.
Export Packing Charges:
Not Applicable 17.
Terms and conditions of Government purchase card acceptance: Not Applicable 18.
Terms and conditions of rental, maintenance, and repair: Not Applicable
19.
Terms and conditions of installation: Not Applicable
20.
Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: Not Applicable
20a.
Terms and conditions for any other services: Not Applicable
21.
List of service and distribution points: Not Applicable
22.
List of Participating dealers: Not Applicable
23.
Preventive maintenance: Not Applicable 24a.
Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants: Not Applicable
24b.
Section 508 compliance is not applicable.
25.
Data Universal Numbering System (DUNS):
014387489 26.
Central Contractor Registration (CCR):
Serco Services Inc. has registered with the
CCR database.
PSS
PSS is an acronym for Professional Services Schedule. It is a competitively awarded Federal Supply Service Multiple Award Schedule contract. The purpose of the contract is to provide Federal Agencies and State and Local Governments with access to carefully qualified contractors who can assist them in improving the way they manage their responsibilities; their structure; and the Business Processes they utilize to accomplish their missions.
CUSTOMER SITE RATES
| GSA Awarded Labor Category |
| Current GSA Price |
| 10/01/12 - 9/30/13 |
| 10/01/13 - 9/30/14 |
| 10/01/14 - 9/30/15 |
| 10/01/15 - 9/30/16 |
| 10/01/16 - 9/30/17 |
| Senior Management Consultant |
| $143.46 |
| $146.47 |
| $149.55 |
| $152.69 |
| $155.90 |
| $159.17 |
| Management Consultant |
| $120.92 |
| $123.46 |
| $126.05 |
| $128.70 |
| $131.40 |
| $134.16 |
| Program Manager - Junior |
| $121.33 |
| $123.88 |
| $126.48 |
| $129.14 |
| $131.85 |
| $134.62 |
| Project Lead |
| $112.31 |
| $114.67 |
| $117.08 |
| $119.54 |
| $122.05 |
| $124.61 |
| Senior Functional Analyst |
| $110.40 |
| $112.72 |
| $115.09 |
| $117.50 |
| $119.97 |
| $122.49 |
| Functional Analyst |
| $101.66 |
| $103.79 |
| $105.97 |
| $108.20 |
| $110.47 |
| $112.79 |
| Junior Functional Analyst |
| $84.58 |
| $86.36 |
| $88.17 |
| $90.02 |
| $91.91 |
| $93.84 |
| Analyst |
| $59.23 |
| $60.47 |
| $61.74 |
| $63.04 |
| $64.36 |
| $65.72 |
| Data Technician |
| $44.80 |
| $45.74 |
| $46.70 |
| $47.68 |
| $48.68 |
| $49.71 |
| Program Manager Principal |
| $197.00 |
| $201.14 |
| $205.36 |
| $209.67 |
| $214.08 |
| $218.57 |
| Consultant, Principal |
| $197.00 |
| $201.14 |
| $205.36 |
| $209.67 |
| $214.08 |
| $218.57 |
| Administrative Specialist - Senior |
| $33.33 |
| $34.03 |
| $34.74 |
| $35.47 |
| $36.22 |
| $36.98 |
| Program Director |
| $149.59 |
| $152.73 |
| $155.94 |
| $159.21 |
| $162.56 |
| $165.97 |
| Project Manager - Principal |
| $161.42 |
| $164.81 |
| $168.27 |
| $171.80 |
| $175.41 |
| $179.10 |
| Project Manager - Senior |
| $118.04 |
| $120.52 |
| $123.05 |
| $125.63 |
| $128.27 |
| $130.97 |
| Project Manager |
| $99.07 |
| $101.15 |
| $103.27 |
| $105.44 |
| $107.66 |
| $109.92 |
| Management Analyst - Senior |
| $102.55 |
| $104.70 |
| $106.90 |
| $109.15 |
| $111.44 |
| $113.78 |
| Management Analyst |
| $91.91 |
| $93.84 |
| $95.81 |
| $97.82 |
| $99.88 |
| $101.97 |
| Management Analyst - Junior |
| $81.36 |
| $83.07 |
| $84.81 |
| $86.59 |
| $88.41 |
| $90.27 |
| IT Trainer - Principal |
| $74.37 |
| $75.93 |
| $77.53 |
| $79.15 |
| $80.82 |
| $82.51 |
| IT Trainer - Senior |
| $62.53 |
| $63.84 |
| $65.18 |
| $66.55 |
| $67.95 |
| $69.38 |
| IT Trainer |
| $43.02 |
| $43.92 |
| $44.85 |
| $45.79 |
| $46.75 |
| $47.73 |
| Instructional Designer - Principal |
| $111.04 |
| $113.37 |
| $115.75 |
| $118.18 |
| $120.67 |
| $123.20 |
| Instructional Designer - Senior |
| $100.98 |
| $103.10 |
| $105.27 |
| $107.48 |
| $109.73 |
| $112.04 |
| Instructional Designer |
| $78.85 |
| $80.51 |
| $82.20 |
| $83.92 |
| $85.68 |
| $87.48 |
| Design Technologist - Principal |
| $133.14 |
| $135.94 |
| $138.79 |
| $141.71 |
| $144.68 |
| $147.72 |
| Design Technologist - Senior |
| $74.37 |
| $75.93 |
| $77.53 |
| $79.15 |
| $80.82 |
| $82.51 |
| Design Technologist |
| $62.53 |
| $63.84 |
| $65.18 |
| $66.55 |
| $67.95 |
| $69.38 |
| Graphics/Multimedia Specialist – Senior** |
| $85.53 |
| $87.33 |
| $89.16 |
| $91.03 |
| $92.94 |
| $94.90 |
| Graphics/Multimedia Specialist** |
| $75.62 |
| $77.21 |
| $78.83 |
| $80.48 |
| $82.17 |
| $83.90 |
| Graphics/Multimedia Specialist – Junior** |
| $39.00 |
| $39.82 |
| $40.66 |
| $41.51 |
| $42.38 |
| $43.27 |
| Application Web Developer, Training - Principal |
| $109.51 |
| $111.81 |
| $114.16 |
| $116.56 |
| $119.00 |
| $121.50 |
| Application Web Developer, Training - Senior |
| $91.35 |
| $93.27 |
| $95.23 |
| $97.23 |
| $99.27 |
| $101.35 |
| Application Web Developer, Training |
| $83.61 |
| $85.37 |
| $87.16 |
| $88.99 |
| $90.86 |
| $92.77 |
| Application Web Developer, Training - Junior |
| $51.98 |
| $53.07 |
| $54.19 |
| $55.32 |
| $56.49 |
| $57.67 |
| Quality Assurance Specialist - Senior |
| $80.29 |
| $81.98 |
| $83.70 |
| $85.46 |
| $87.25 |
| $89.08 |
| Quality Assurance Specialist |
| $51.89 |
| $52.98 |
| $54.09 |
| $55.23 |
| $56.39 |
| $57.57 |
| Quality Assurance Specialist - Junior |
| $59.52 |
| $60.77 |
| $62.05 |
| $63.35 |
| $64.68 |
| $66.04 |
| Technical Writer/Editor – Senior** |
| $81.39 |
| $83.10 |
| $84.84 |
| $86.63 |
| $88.45 |
| $90.30 |
| Technical Writer/Editor** |
| $54.95 |
| $56.10 |
| $57.28 |
| $58.49 |
| $59.71 |
| $60.97 |
| Technical Writer/Editor – Junior** |
| $46.44 |
| $47.42 |
| $48.41 |
| $49.43 |
| $50.47 |
| $51.53 |
| Administrative Specialist ** |
| $34.15 |
| $34.87 |
| $35.60 |
| $36.35 |
| $37.11 |
| $37.89 |
| Training Coordination Specialist |
| $48.11 |
| $49.12 |
| $50.15 |
| $51.21 |
| $52.28 |
| $53.38 |
| Program Control Analyst |
| $72.13 |
| $73.64 |
| $75.19 |
| $76.77 |
| $78.38 |
| $80.03 |
| Subject Matter Expert - Principal |
| $225.04 |
| $229.77 |
| $234.59 |
| $239.52 |
| $244.55 |
| $249.68 |
| Subject Matter Expert - Senior |
| $139.07 |
| $141.99 |
| $144.97 |
| $148.02 |
| $151.13 |
| $154.30 |
| Subject Matter Expert |
| $195.85 |
| $199.96 |
| $204.16 |
| $208.45 |
| $212.83 |
| $217.30 |
| Lead Help Desk Representative, Training |
| $52.91 |
| $54.02 |
| $55.16 |
| $56.31 |
| $57.50 |
| $58.70 |
| Lead Customer Service Representative, Training |
| $56.45 |
| $57.64 |
| $58.85 |
| $60.08 |
| $61.34 |
| $62.63 |
SERCO SERVICES SITE RATES
| GSA Awarded Labor Category |
| Current GSA Price |
| 10/01/12 - 9/30/13 |
| 10/01/13 - 9/30/14 |
| 10/01/14 - 9/30/15 |
| 10/01/15 - 9/30/16 |
| 10/01/16 - 9/30/17 |
| Program Director |
| $175.10 |
| $178.78 |
| $182.53 |
| $186.36 |
| $190.28 |
| $194.27 |
| Project Manager - Principal |
| $200.41 |
| $204.62 |
| $208.92 |
| $213.30 |
| $217.78 |
| $222.36 |
| Project Manager - Senior |
| $152.23 |
| $155.43 |
| $158.69 |
| $162.02 |
| $165.43 |
| $168.90 |
| Project Manager |
| $110.96 |
| $113.29 |
| $115.67 |
| $118.10 |
| $120.58 |
| $123.11 |
| Management Analyst - Senior |
| $127.32 |
| $129.99 |
| $132.72 |
| $135.51 |
| $138.36 |
| $141.26 |
| Management Analyst |
| $114.09 |
| $116.49 |
| $118.93 |
| $121.43 |
| $123.98 |
| $126.58 |
| Management Analyst - Junior |
| $101.01 |
| $103.13 |
| $105.30 |
| $107.51 |
| $109.77 |
| $112.07 |
| IT Trainer - Principal |
| $83.29 |
| $85.04 |
| $86.82 |
| $88.65 |
| $90.51 |
| $92.41 |
| IT Trainer - Senior |
| $70.03 |
| $71.50 |
| $73.00 |
| $74.54 |
| $76.10 |
| $77.70 |
| IT Trainer |
| $48.24 |
| $49.25 |
| $50.29 |
| $51.34 |
| $52.42 |
| $53.52 |
| Instructional Designer - Principal |
| $137.87 |
| $140.77 |
| $143.72 |
| $146.74 |
| $149.82 |
| $152.97 |
| Instructional Designer - Senior |
| $125.36 |
| $127.99 |
| $130.68 |
| $133.42 |
| $136.23 |
| $139.09 |
| Instructional Designer |
| $94.71 |
| $96.70 |
| $98.73 |
| $100.80 |
| $102.92 |
| $105.08 |
| Design Technologist - Principal |
| $165.30 |
| $168.77 |
| $172.32 |
| $175.93 |
| $179.63 |
| $183.40 |
| Design Technologist - Senior |
| $83.29 |
| $85.04 |
| $86.82 |
| $88.65 |
| $90.51 |
| $92.41 |
| Design Technologist |
| $70.03 |
| $71.50 |
| $73.00 |
| $74.54 |
| $76.10 |
| $77.70 |
| Graphics/Multimedia Specialist – Senior** |
| $106.18 |
| $108.41 |
| $110.69 |
| $113.01 |
| $115.38 |
| $117.81 |
| Graphics/Multimedia Specialist** |
| $93.88 |
| $95.85 |
| $97.86 |
| $99.92 |
| $102.02 |
| $104.16 |
| Graphics/Multimedia Specialist – Junior** |
| $43.68 |
| $44.60 |
| $45.53 |
| $46.49 |
| $47.47 |
| $48.46 |
| Application Web Developer, Training - Principal |
| $135.94 |
| $138.79 |
| $141.71 |
| $144.69 |
| $147.72 |
| $150.83 |
| Application Web Developer, Training - Senior |
| $113.41 |
| $115.79 |
| $118.22 |
| $120.71 |
| $123.24 |
| $125.83 |
| Application Web Developer, Training |
| $101.11 |
| $103.23 |
| $105.40 |
| $107.61 |
| $109.87 |
| $112.18 |
| Application Web Developer, Training - Junior |
| $87.94 |
| $89.79 |
| $91.67 |
| $93.60 |
| $95.56 |
| $97.57 |
| Quality Assurance Specialist - Senior |
| $108.25 |
| $110.52 |
| $112.84 |
| $115.21 |
| $117.63 |
| $120.10 |
| Quality Assurance Specialist |
| $87.79 |
| $89.63 |
| $91.52 |
| $93.44 |
| $95.40 |
| $97.40 |
| Quality Assurance Specialist - Junior |
| $73.90 |
| $75.45 |
| $77.04 |
| $78.65 |
| $80.31 |
| $81.99 |
| Technical Writer/Editor – Senior** |
| $101.03 |
| $103.15 |
| $105.32 |
| $107.53 |
| $109.79 |
| $112.09 |
| Technical Writer/Editor** |
| $61.55 |
| $62.84 |
| $64.16 |
| $65.51 |
| $66.89 |
| $68.29 |
| Technical Writer/Editor – Junior** |
| $52.02 |
| $53.11 |
| $54.23 |
| $55.37 |
| $56.53 |
| $57.72 |
| Administrative Specialist ** |
| $51.60 |
| $52.68 |
| $53.79 |
| $54.92 |
| $56.07 |
| $57.25 |
| Training Coordination Specialist |
| $59.74 |
| $60.99 |
| $62.28 |
| $63.58 |
| $64.92 |
| $66.28 |
| Program Control Analyst |
| $89.58 |
| $91.46 |
| $93.38 |
| $95.34 |
| $97.35 |
| $99.39 |
| Subject Matter Expert - Principal |
| $279.39 |
| $285.26 |
| $291.25 |
| $297.36 |
| $303.61 |
| $309.98 |
| Subject Matter Expert - Senior |
| $235.27 |
| $240.21 |
| $245.26 |
| $250.41 |
| $255.66 |
| $261.03 |
| Subject Matter Expert |
| $243.14 |
| $248.25 |
| $253.46 |
| $258.78 |
| $264.22 |
| $269.76 |
| Lead Help Desk Representative, Training |
| $65.69 |
| $67.07 |
| $68.48 |
| $69.92 |
| $71.38 |
| $72.88 |
| Lead Customer Service Representative, Training |
| $70.10 |
| $71.57 |
| $73.08 |
| $74.61 |
| $76.18 |
| $77.78 |
"The Service Contract Act (SCA) is applicable to this contract and it includes SCA applicable labor categories. The prices for the indicated (**) SCA labor categories are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCA matrix. The prices offered are based on the preponderance of where work is performed and should the contractor perform in an area with lower SCA rates, resulting in lower wages being paid, the task order prices will be discounted accordingly."
SCA MATRIX
| SCA Eligible Contract Labor Category |
| SCA Equivalent Code Title |
| WD Number |
| Graphics/Multimedia Specialist - Senior |
| Graphic Artist (15080) |
| 05-2103 |
| Graphics/Multimedia Specialist |
| Graphic Artist (15080) |
| 05-2103 |
| Graphics/Multimedia Specialist – Junior |
| Graphic Artist (15080) |
| 05-2103 |
| Technical Writer/Editor - Senior |
| Technical Writer III (30463) |
| 05-2103 |
| Technical Writer/Editor |
| Technical Writer II (30462) |
| 05-2103 |
| Technical Writer/Editor - Junior |
| Technical Writer I (30461) |
| 05-2103 |
| Administrative Specialist |
| Administrative Assistant (01020) |
| 05-2103 |
Serco Services Inc. verifies that all awarded prices exceed the applicable wage determinations.
Based on EPA Clause 552.216-70 and not subject to annual escalation
| Course Name |
| Course Length (Days) |
| Customer Site GSA Price |
| Serco Services Site GSA Price |
| Supporting Windows XP Professional |
| 3 |
| $10,876.12 |
| $16,570.45 |
| Windows 2003 Server & Active Directory |
| 3 |
| $10,045.04 |
| $15,739.37 |
| Supporting Windows 2000 Professional |
| 3 |
| $10,045.04 |
| $15,739.37 |
| Windows 2000 Server |
| 4 |
| $12,538.31 |
| $20,130.75 |
| Supporting Exchange Server |
| 3 |
| $10,045.04 |
| $15,739.37 |
| Introduction to TCP/IP |
| 3 |
| $10,876.12 |
| $15,570.45 |
| Basic PowerBuilder |
| 3 |
| $10,045.04 |
| $15,739.37 |
| Advanced PowerBuilder |
| 3 |
| $10,045.04 |
| $15,739.37 |
| Introduction to Visual Basic |
| 3 |
| $10,876.12 |
| $16,570.45 |
| Advanced Visual Basic |
| 2 |
| $7,551.76 |
| $11,347.98 |
| Introduction to XML |
| 2 |
| $7,551.76 |
| $11,347.98 |
| Introduction to HTML & Web Page Design |
| 1 |
| $3,257.79 |
| $5,155.90 |
| Intermediate HTML & Web Page Design |
| 1 |
| $3,257.79 |
| $5,155.90 |
| Advanced HTML & Web Page Development |
| 1 |
| $3,257.79 |
| $5,155.90 |
| Active Server Pages (ASP) |
| 3 |
| $10,045.04 |
| $15,739.37 |
| JAVA Programming |
| 4 |
| $13,646.43 |
| $21,238.87 |
| Advanced JAVA Programming |
| 5 |
| $18,494.46 |
| $27,985.01 |
| Introduction to JAVASCRIPT |
| 2 |
| $7,551.76 |
| $11,347.98 |
| Introduction to FrontPage |
| 1 |
| $3,950.37 |
| $5,848.48 |
| Advanced FrontPage |
| 1 |
| $3,950.37 |
| $5,848.48 |
| Introduction to SQL |
| 2 |
| $7,551.76 |
| $11,347.98 |
| Introduction to LINUX |
| 2 |
| $6,859.18 |
| $10,655.40 |
| Basic UNIX Workshop |
| 2 |
| $6,859.18 |
| $10,655.40 |
| Intermediate UNIX Workshop |
| 2 |
| $6,859.18 |
| $10,655.40 |
| Shell Scripting |
| 3 |
| $9,352.46 |
| $15,046.79 |
| UNIX System Administration |
| 4 |
| $13,646.43 |
| $21,238.87 |
| PERL Programming |
| 4 |
| $12,538.31 |
| $20,130.75 |
| Lotus Notes: System Administration I |
| 4 |
| $10,322.06 |
| $17,914.50 |
| Lotus Notes: System Administration II |
| 3 |
| $8,382.85 |
| $14,077.18 |
| Lotus Notes: Application Development I |
| 3 |
| $8,382.85 |
| $14,077.18 |
| Lotus Notes : Application Development II |
| 4 |
| $10,322.06 |
| $17,914.50 |
| Domino Messaging Administration |
| 3 |
| $8,383.85 |
| $14,077.18 |
| C Programming |
| 4 |
| $13,646.43 |
| $21,238.87 |
| C++ for Non C Programmers |
| 4 |
| $13,646.43 |
| $21,238.87 |
| C++ Programming |
| 4 |
| $13,646.43 |
| $21,238.87 |
| Advanced C++ Programming |
| 4 |
| $12,538.31 |
| $20,130.75 |
| Programming in Visual C++ |
| 4 |
| $12,538.31 |
| $20,130.75 |
| NetWare: User Orientation |
| 1 |
| $5,058.49 |
| $6,956.60 |
| NetWare : System Administration |
| 3 |
| $10,876.12 |
| $16,570.45 |
| NetWare: Advanced Administration |
| 3 |
| $10,876.12 |
| $16,570.45 |
| Netware: Installation and Configuration |
| 2 |
| $7,551.76 |
| $11,347.98 |
| Data Communication Technologies |
| 3 |
| $10,045.04 |
| $15,739.37 |
| Introduction to ORACLE |
| 2 |
| $7,551.76 |
| $11,347.98 |
| Introduction to ORACLE PL/SQL |
| 2 |
| $7,551.76 |
| $11,347.98 |
| ORACLE Reports |
| 2 |
| $7,551.76 |
| $11,347.98 |
| ORACLE Forms |
| 3 |
| $10,045.04 |
| $15,739.37 |
| A+ Certification |
| 4 |
| $13,646.43 |
| $21,238.87 |
| Introduction to Local Area Networks |
| 1 |
| $4,504.43 |
| $6,402.54 |
| PC Help Desk Support Specialist |
| 3 |
| $8,382.85 |
| $14,077.18 |
| Introduction to Crystal Reports |
| 2 |
| $6,443.64 |
| $10,239.86 |
| Advanced Crystal Reports |
| 2 |
| $6,443.64 |
| $10,239.86 |
IL Technical Training By-The-Day
| IL Technical Training - 1 day |
| 1 |
| $4,504.43 |
| $6,402.54 |
| IL Technical Training - 2 day |
| 2 |
| $6,443.64 |
| $10,239.86 |
| IL Technical Training - 3 day |
| 3 |
| $8,382.85 |
| $14,077.18 |
| IL Technical Training - 4 day |
| 4 |
| $10,322.06 |
| $17,914.50 |
| IL Technical Training - 5 day |
| 5 |
| $12,261.28 |
| $21,751.82 |
End User Training By-the-Day
| IL Technical Training - 1 day |
| 1 |
| $1,059.42 |
| $2,957.53 |
| IL Technical Training -2 day |
| 2 |
| $1,544.23 |
| $5,340.45 |
| IL Technical Training - 3 day |
| 3 |
| $2,118.83 |
| $7,813.16 |
Desktop Training
| Upgrading to Windows XP |
| 1 |
| $969.61 |
| $2,867.72 |
| Windows XP Fundamentals |
| 1 |
| $969.61 |
| $2,867.72 |
| PC Basics |
| 1 |
| $969.61 |
| $2,867.72 |
| Upgrading to Office XP: Word |
| 1 |
| $969.61 |
| $2,867.72 |
| Upgrading to Office XP: PowerPoint |
| 1 |
| $969.61 |
| $2,867.72 |
| Upgrading to Office XP: Excel |
| 1 |
| $969.61 |
| $2,867.72 |
| Upgrading to Office XP: Access |
| 1 |
| $969.61 |
| $2,867.72 |
| Introduction to Word |
| 1 |
| $969.61 |
| $2,867.72 |
| Using Word Efficiently |
| 1 |
| $969.61 |
| $2,867.72 |
| Word: Working with Advanced Features & Long Documents |
| 1 |
| $969.61 |
| $2,867.72 |
| Introduction to WordPerfect |
| 1 |
| $969.61 |
| $2,867.72 |
| Intermediate WordPerfect |
| 1 |
| $969.61 |
| $2,867.72 |
| Introduction to Excel |
| 1 |
| $969.61 |
| $2,867.72 |
| Excel Working with Charts, Graphics, Files & Multiple Worksheets |
| 1 |
| $969.61 |
| $2,867.72 |
| Excel Database Management |
| 1 |
| $969.61 |
| $2,867.72 |
| Excel Advanced Functions |
| 1 |
| $969.61 |
| $2,867.72 |
| Introduction to Access |
| 1 |
| $969.61 |
| $2,867.72 |
| Access Tables, Queries, Forms and Reports |
| 1 |
| $969.61 |
| $2,867.72 |
| Access Macros, Toolbars and Advanced Techniques |
| 1 |
| $969.61 |
| $2,867.72 |
| Introduction to PowerPoint |
| 1 |
| $969.61 |
| $2,867.72 |
| PowerPoint Creating Effective Presentations |
| 1 |
| $969.61 |
| $2,867.72 |
| Introduction to Outlook |
| 1 |
| $969.61 |
| $2,867.72 |
| Advanced Outlook |
| 1 |
| $969.61 |
| $2,867.72 |
| Introduction to Microsoft Project |
| 1 |
| $969.61 |
| $2,867.72 |
| Advanced Microsoft Project |
| 1 |
| $969.61 |
| $2,867.72 |
Note: Prices include .75% Industrial Funding Fee
Pricing Assumptions:
All classes - 12 Students/class
All Instructors - Approved Subcontractors
Desktop Books - PTS Library
Volume discounts are offered based on total aggregate sales in one calendar year from one federal ordering office as follows:
$100,000 2% $1,000,000 5%
$250,000 3% $1,500,000 6%
$500,000 4%
LABOR CATEGORY AND
TRAINING COURSE DESCRIPTIONS
General Education/Experience Alternates:
| Degree |
| Equivalent Substitution |
| Bachelors |
| Associates plus 3 years additional experience, or High School plus 5 years additional experience |
| Masters |
| Bachelors plus 3 years additional experience, or Associates plus 6 years additional experience, or High School plus 8 years additional experience |
| PhD |
| Masters plus 3 years additional experience, or Bachelors plus 5 years additional experience, or Associates plus 8 years additional experience, or High School plus 11 years additional experience |
| Labor Category Title |
| Education |
| Experience |
| Detailed Description |
| Senior Management Consultants |
| Bachelor's degree |
| 8 years |
| In close consultation with the customer, suggests overall goals and strategies for the organization. May specialize in administration, management, communications, or other requirements of the organization. Is conversant with and expert in the application of both conventional and leading-edge theories and techniques. Is able to provide the customer with options for improving the projects and programs of the organization, given the constraints of budget and schedule. Typically leads a team of Project and Program Managers, and other technical personnel to solve problems and enhance procedures. Gives advice based on knowledge and experience with business improvement challenges. |
| Management Consultants |
| Bachelor's degree |
| 7 years |
| Provides oversight and guidance for the development and implementation of enterprise-wide policies and procedures. May specialize in administration, management, communications or other requirements of the organization. Advises on administrative assignments and on how to develop solutions and procedures to improve departmental policies or work flow. Oversees the analysis of program goals and resource requirements. Gives expert advice on resolving problems in departmental and field operations and procedures, generating feasible alternatives based on thorough research and analysis. Ensures that all major issues of organization-wide effect are studied and communicated to those with a need to know. Suggests the establishment of ongoing channels of communication and confirms that essential information is made available to management through these channels. Ensures that all management-level personnel understand the duties of their positions and carry out their individual mandates for action. |
| Program Manager - Junior |
| Bachelor's degree |
| 8 years |
| Responsible for the success of the goals and objectives of the project. Is familiar with the application of both conventional and leading-edge theories and techniques related to Project Management. Able to provide, with Senior Program Manager assistance, the customer with options for managing and controlling the outputs of the program, given the constraints of budget and schedule. Is expert in the application of knowledge, skills, tools, and techniques to meet program requirements. |
| Project Leads |
| Bachelor's degree |
| 7 years |
| Provides management and supervision for a specific task or tasks within a program or project. A team leader. May serve as a technical expert in a specific area. May be assisted on a project by other systems analysts, programmers, or technical personnel. |
| Senior Functional Analysts |
| Bachelor's degree |
| 7 years |
| Works with Functional Analysts and Management Consultants to define and document task requirements. May supervise other Functional Analysts. Performs systematic reviews of selected functions to determine application and design against defined requirements. Participates in various testing functions (i.e., string and acceptance tests) to verify that results are correct. Develops and updates functional or operating manuals outlining established methods of performing work in accordance with organizational policy. Trains clients or user personnel in the operation and capabilities of proposed models. Provides functional guidance on assigned tasks. |
| Functional Analysts |
| Bachelor's degree |
| 5 years |
| Works with Sr. Functional Analyst and other Analysts to define and document task requirements. Performs systematic reviews of selected functions to determine application and design against defined requirements. Participates in various testing functions (i.e., string and acceptance tests) to verify that results are correct. Develops and updates functional or operating manuals outlining established methods of performing work in accordance with organizational policy. Trains clients or user personnel in the operation and capabilities of proposed models. Provides functional guidance on assigned tasks. |
| Junior Functional Analysts |
| Associate's degree |
| 4 years |
| Works with Sr. Functional Analyst and Functional Analyst and Data Technician to define and document task requirements. Assists with systematic reviews of selected functions to determine application and design against defined requirements. Participates in various testing functions (i.e., string and acceptance tests) to verify that results are correct. Assists in developing and updating functional or operating manuals outlining established methods of performing work in accordance with organizational policy. Supports the Training of clients or user personnel in the operation and capabilities of proposed models. Implements functional guidance on assigned tasks. |
| Analysts |
| Associate's degree |
| 4 years |
| Works under general direction on complex application problems involving all phases of systems analysis to provide resolutions. Coordinates with the Program Manager and Project Lead to ensure problem solution and user satisfaction. Make recommendations, if needed, for approval of major systems installations. |
| Data Technicians |
| High School |
| 3 years |
| Responsible for data control and documentation. Collects and analyzes technical information available. Organizes material and writes descriptive copy according to establish standards regarding order, clarity, conciseness, style, and terminology. Reviews published materials and recommends revisions or changes in format, content, and methods of reproduction and binding. Uses automated tools, including computer terminal and word processing or desktop publishing software in performing assigned duties. May coordinate the production and distribution of material. |
| Program Manager, Principal |
| Masters Degree |
| 10 years |
| In close consultation with the customer and senior management, ensures the success of the goals and objectives of the program. Is an expert in the application of both conventional and leading-edge theories and techniques related to program management. Is able to provide the customer with options for managing and controlling the outputs of the program, given the constraints of budget and schedule. Typically leads a team of other managers to solve major problems for the program and to optimize program quality. Is expert in the application of knowledge, skills, tools, and techniques to meet program requirements. Combines solid grounding in accepted Program Management methodology with experience in both private and Government programs. |
| Consultant, Principal |
| Masters Degree |
| 10 years |
| In close consultation with the customer, suggests overall goals and strategies for the organization. Is expert in the application of both conventional and leading-edge organizational theories and techniques. Is able to provide the customer with options for improving the business plans of the organization, given the constraints of budget and schedule. Typically leads a team of other consultants and top-level management to solve major problems for the organization and enhance procedures. Gives advice based on knowledge and experience with business improvement challenges and successful turn-around of dysfunctional organizations. |
| Administrative Specialist - Senior |
| Bachelors Degree |
| 5 years |
| Independently or under the supervision of the Senior Administrative Specialist, develops solutions and procedures to improve specific departmental policies or work flow. Analyzes specific problems in daily departmental and field operations and procedures, evaluates data collected, and prepares recommendations to improve organizational structure, procedures, and work flow. Makes special studies of administrative operations. Is knowledgeable in administrative practices and office management, work simplification, organizational theory and practice, and human relations principles and practices. Has an advanced user’s familiarity with the Microsoft suite of office applications. |
| Program Director |
| Bachelors Degree |
| 14 years |
| Senior practitioner experienced in performing all aspects of project management including the supervision of multiple project managers. Responsible for coordinating all project management staff assignments, disseminating best practices, achieving labor utilization goals, and providing oversight and leadership for staff development and mentoring programs for project managers. Responsibilities include providing guidance to all project managers on methods and processes for effective project management. Approves and provides oversight for professional development plans. Approves project management training requirements and career development activities. Technical and Core Competencies include: excellent organizational and leadership skills with the ability to manage budget and personnel; exhibits technical insight and understanding of the entire learning and performance discipline; strong verbal and written communication skills. Top Secret/ Sensitive Compartmented Information (TS/SCI) clearance preferred. |
| Principle Project Manager |
| Bachelors Degree |
| 12 years |
| Senior practitioner experienced in performing all aspects of project management. Responsible for coordinating all project management staff assignments, disseminating best practices, achieving labor utilization goals, and implementing a staff development and mentoring program for project managers. Responsibilities include providing guidance to all project managers on methods and processes for effective project management. Design and implement a professional development plan for staff members and recommend/approve training and professional development activities to ensure skill enhancement. Provides contract management and oversight. Coordinates project management training requirements. Achieve labor utilization targets for assigned staff. Technical and Core Competencies include: excellent organizational and management skills with the ability to manage budget and personnel; exhibits technical insight and understanding of the entire learning and performance discipline; strong verbal and written communication skills. |
| Senior Project Manager |
| Bachelors Degree |
| 10 years |
| Responsible for the entire scope of project management activities on a large complex projects, concurrent smaller projects or a definable piece of a larger program to successful completion consistent with contractual agreement and project management best practices. Assists clients in creating strategic learning and performance plans to meet organizational requirements. Defines new project charters, authority and accountability structures. Supports contract negotiations. Perform variance analysis and continual risk management while maintaining project profitability and contributes technical expertise to the projects. Technical and Core Competencies include: exhibits technical insight and understanding of the entire learning and performance discipline; an expert project estimator and scheduler; is goal oriented and a problem solver; a motivator, facilitator, and strong communicator (written and oral); is experienced with the entire ISD life cycle; demonstrates ability to multi-task; provides leadership. |
| Project Manager |
| Bachelors Degree |
| 8 years |
| Responsible for the performance of small to mid-sized projects or a definable portion of a larger program in accordance with contract requirements and company policies, procedures and guidelines. Develops project requirements, acceptance criteria, and objectives of proposed client solution. Determines and manages project costing, schedules, and staffing levels. Defines and manages project scope, assigns and maintains resources and provides technical direction to the project and ensures project profitability. Identifies project risks and develops contingency plans. Develops status reports, tracks issues and executes problem resolution and ensures project quality control. Creates and executes internal team and external client communications model. Technical and Core Competencies include: strong Instructional Systems Design (ISD) background and is experienced with the entire ISD life cycle; Uses project planning tools as needed to create project work breakdown, schedule project resources and track actual expenditures; strong written and oral communication skills; ability to multi-task. |
| Junior Management Analyst |
| Bachelors Degree |
| 1 year |
| Analyze various aspects of organizational functioning, including management, processes, structure, culture, and performance. Under the supervision of a Senior Management Analyst conduct organizational or process analysis, using qualitative and quantitative analysis tools and techniques. Identify sources of problems, make recommendations for solutions, including designing and implementing appropriate organizational interventions. Apply organizational and management theory and principles to understand and improve organizational effectiveness and efficiency in achieving business goals. Technical and Core Competencies may include: organizational development, organizational design, process management including ISO 9000 and business process improvement/re-engineering, performance measurement, performance management, communications, leadership, management, human systems, human resource development, team development, organizational psychology, strategic planning, and change management. |
| Management Analyst |
| Bachelors Degree |
| 3 years |
| Analyze various aspects of organizational functioning, including management, processes, structure, culture, and performance. Conduct organizational or process analysis, using qualitative and quantitative analysis tools and techniques. Identify sources of problems, make recommendations for solutions, including designing and implementing appropriate organizational interventions. Apply organizational and management theory and principles to understand and improve organizational effectiveness and efficiency in achieving business goals. Technical and Core Competencies may include: organizational development, organizational design, process management including ISO 9000 and business process improvement/re-engineering, performance measurement, performance management, communications, leadership, management, human systems, human resource development, team development, organizational psychology, strategic planning, and change management. |
| Senior Management Analyst |
| Bachelors Degree |
| 5 years |
| Analyze various aspects of organizational functioning, including management, processes, structure, culture, and performance. Provides guidance and leadership to management analyst staff and provides work reviews. Conduct organizational or process analysis, utilizing qualitative and quantitative analysis tools and techniques. Identify source of the problem, make recommendations for solutions, including designing and implementing appropriate organizational interventions. Work with all levels of the organization, from leadership and senior management to the workforce; interactions may include coaching, interviewing, workshop facilitation, training, and surveys. Technical and Core Competencies may include: organizational development, organizational design, process management including ISO 9000 and business process improvement/re-engineering, quality management, performance measurement, performance management, communications, leadership, management, human systems, human resource development, team development, organizational psychology, strategic planning, and change management |
| IT Trainer |
| Bachelors Degree |
| 1 year |
| Responsible for the development and presentation of training materials for customers and in-house employees. Conducts classes for client proprietary software training in addition to customized or commercial off the shelf (COTS) training. Coordinates training program needs, obtains technical data and determines the training support materials required. Possesses and applies a broad knowledge of teaching and training principles. Successfully caries out multiple tasks and assignments. Technical and Core Competencies include: Demonstrated ability with word-processing, spreadsheet, and presentation software (e.g. Word, Excel, and PowerPoint); strong oral and written communications skills; strong presentation skills; demonstrate abilities to present complex information clearly; attention to detail; ability to speak to large audiences. |
| Senior IT Trainer |
| Bachelors Degree |
| 2 years |
| Responsible for the development and presentation of customized and commercial off the shelf (COTS) training. Works with management to analyze learning needs, design instruction, performance support programs, curriculum, and/or schedules. Explores and evaluates potential training methods and delivery alternatives. Assists in the development and documentation of instructor based and technology delivered curriculum and performance support. Develops training aides and criteria for evaluating the effectiveness of training activities. Demonstrates the ability to carry out job tasks independently and provides guidance to others. Technical and core competencies include: demonstrated advanced ability with word-processing, spreadsheet, and presentation software (e.g. Word, Excel, and PowerPoint); familiarity with alternative instructions delivery methods (CBT/WBT); sound grasp of Instructional Systems Design; strong oral and written communications skills; strong presentation skills; demonstrated ability to present complex information clearly; strong editorial skills; meticulous attention to detail; strong team player; ability to be a mentor to other trainers; work independently and reliably. |
| Principal IT Trainer |
| Bachelors Degree |
| 4 Years |
| Responsible for the development and presentation of customized and commercial off the shelf (COTS) training for customer and in-house employees. Works with management to analyze learning needs, design instruction, performance support programs, curriculum, and/or schedules. Explores and evaluates potential training methods and delivery alternatives. Assists in the development and documentation of instructor based and technology delivered curriculum and performance support. Develops training aides and criteria for evaluating the effectiveness of training activities. Demonstrates the ability to carry out job tasks independently and provides guidance to others. Technical and core competencies include: demonstrated advanced ability with word-processing, spreadsheet, and presentation software (e.g. Word, Excel, and PowerPoint); familiarity with alternative instructions delivery methods (CBT/WBT); sound grasp of Instructional Systems Design; strong oral and written communications skills; strong presentation skills; demonstrated ability to present complex information clearly; strong editorial skills; meticulous attention to detail; strong team player; ability to be a mentor to other trainers; work independently with a minimum of supervision, and reliable. |
| Instructional Designer |
| Bachelors Degree |
| 1 year |
| Works with a design team to perform analysis, design and development for instructional and/or performance support solutions. Conducts task, needs, and audience analyses, and work flow observations. Working knowledge of the instructional design process (ISD/ADDIE/SAT). Works under the supervision of the Project Manager or Senior Instructional Designer to develop and document instructor-led, paper-based, and technology delivered curriculum and/or performance support solutions. Possesses excellent writing skills and demonstrates the ability to work effectively with subject matter experts to conduct research and resolve issues. Technical and Core Competencies include: demonstrated ability in word-processing, spreadsheet and presentation tools (e.g. Microsoft Word, Excel, and PowerPoint); familiarity with development tools (e.g. Dreamweaver, Director); strong oral and written communication skills; demonstrated ability to present complex information clearly; attention to detail; some knowledge of the field of human-computer interaction; some knowledge of the principles of performance-centered design; working knowledge of principles of information design. |
| Senior Instructional Designer |
| Bachelors Degree |
| 4 years |
| Conducts end-user needs assessment and performance assessment, analyzes results to determine learning needs and performance gaps. Consults with clients to identify new learning requirements and strategies. Works with the instructional design team (instructional designers, graphic artists, programmers) and project manages to design responsive training and/or performance support solutions and schedules. Demonstrates advanced knowledge of the instructional design process (ISD/ADDIE/SAT) and fosters design innovation. Reviews products throughout analysis, design, and development for style guidelines, writing standards, and sound instructional design. Possesses excellent writing skills and demonstrates the ability to coordinate and work effectively with subject matter experts. Technical and Core Competencies include: demonstrated ability with word-processing, spreadsheet and presentation tools (e.g. Microsoft Word, Excel, and PowerPoint); fundamental understanding of development tool (e.g. Dreamweaver, Director, Authorware); broad knowledge of the field of human-computer interaction and performance-centered design; demonstrated ability to present complex information clearly; strong oral and written communication skills; strong skills presentation, facilitation, interpersonal and client interaction skills; attention to detail; demonstrated ability to act a technical editor; proven experience as a team player. |
| Principal ISD/EPSS Designer |
| Bachelors Degree |
| 7 years |
| Acts as a senior instructional and performance support designer for multiple projects. Responsible for leading the analysis, design and development of instruction and/or performance systems. Responsible for maintaining training standards and procedures, lesson/course templates, and the daily work activities of the instructional design training team on assigned projects. Provides guidance to the team in using the instructional systems development process to analyze, design, develop, and implement instruction and performance support solutions. Promotes design innovation throughout the company. Acts as a mentor to team in creating related training products such as job aids, web pages, storyboards, course outlines, and print-based courses. Technical and Core Competencies include: demonstrated ability in word-processing, spreadsheet and presentation tools (e.g. Microsoft Word, Excel, and PowerPoint); familiarity with development tools (e.g. Dreamweaver, Director); strong oral and written communication skills; demonstrated ability to present complex information clearly; attention to detail; expert knowledge of the field of human-computer interaction; expert knowledge of the principles of performance-centered design; strong working knowledge of principles of information design. |
| Design Technologist |
| Bachelors Degree |
| 1 year |
| Works with a design team to perform the technical analysis, design and development of learning technologies to support instructional and/or performance solutions. Conducts task, needs, and audience analyses, and work flow observations. Captures and diagrams workflow processes and recommends the appropriate technologies and automated process to improve performance. Participates in visual design, prototyping, and usability testing and evaluation. Works under the supervision of the Project Manager or Senior Instructional Designer or Technologist to develop curriculum and/or performance support solutions. Possesses excellent writing skills and demonstrates the ability to work effectively with subject matter experts to conduct research and resolve issues. Technical and Core Competencies include; demonstrates the ability with word-processing, spreadsheet and presentation tools (e.g. Microsoft Word, Excel, and PowerPoint); working knowledge of development tools (e.g. Dreamweaver, Director); strong oral and written communication skills; demonstrated ability to present complex information clearly; attention to detail; knowledge of the field of human-computer interaction; some knowledge of LMS and LCMS selection and integration; working knowledge of principles of information design; working knowledge of instructional design, technology evaluation and assessment. |
| Senior Design Technologist |
| Bachelors Degree |
| 4 years |
| Conducts end-user needs assessment and performance assessment, analyzes results to determine best mix or selection of technologies to support learning needs and performance gaps. Consults with clients to identify new technologies and strategies for their implementation. Works with the instructional design team and project manages to design responsive training and/or performance support solutions and schedules. Demonstrates advanced knowledge of technology selection and integration and has a fundamental knowledge of the instructional design process. Participates in visual design, prototyping, and usability testing and evaluation. Works under the supervision of the Project Manager to develop and delivered curricula or performance support solutions. Technical and Core Competencies include: demonstrated ability with word-processing, spreadsheet and presentation tools (e.g. Microsoft Word, Excel, and PowerPoint); working knowledge of development tools (e.g. Dreamweaver, Director); broad knowledge of the field of human-computer interaction and some performance-centered design; demonstrated ability to present complex information clearly; strong client interaction skills; detailed understanding of LMS and LCMS evaluation, selection and integration; demonstrated ability to act a technical advisor on learning projects. |
| Principle Design Technologist |
| Bachelors Degree |
| 7 years |
| Serve as the principle technologist supporting the selection and integration of learning technologies for multiple projects. Responsible for leading the analysis, design and development of technology architectures to support complex learning solutions and performance systems. Responsible for maintaining standards and procedures and the daily work activities of the design team on assigned projects. Promotes design innovation throughout the company. Acts as a mentor to team in creating training products such as job aids, web pages, storyboards, course outlines, and information blue prints. Reviews products for writing standards and sensible course or task flow. Selects methods, techniques and evaluation criterion for obtaining results. Develops and presents instructional and performance support design training and product presentations to in-house employees and customers. Technical and Core Competencies include: Expert knowledge of LMS and LCMS evaluation, selection and integration; demonstrated ability to act a technical advisor on learning projects. Displays exceptional interpersonal, communication (both written and oral) and organizational skills, and the ability to prioritize multiple tasks for themselves and others. Works with minimum of supervision from the project manager. Top Secret/Sensitive Compartmented Information (TS/SCI) clearance preferred. |
| Junior Graphics/Multimedia Specialist |
| High School Diploma |
| 2 years |
| Develops graphic artwork in a variety of media to support publication and training program requirements. Produces a variety of art work, including technical and commercial documentation support assignments, view graph and slide presentations, pamphlets, brochures, and other forms of art work. May use perspective, isometric, orthographic, and schematic techniques to prepare technical and non-technical illustrations and line drawings. Produces finished artwork from information furnished in oral form, rough sketches, or written data. Technical and Core Competencies include: a working knowledge of the basic graphic software packages used in the industry and strong communication skills. |
| Graphic/Multimedia Specialist |
| Bachelors Degree |
| 4 years |
| Responsible for the design, creation and support of visual media development in a wide variety of settings. Works with instructional designer and application developers to create products that will meet a client’s individual needs. Provides for the production of audio and video assets to support learning solutions, understands the requirements for audio and video integration into multiple delivery learning technologies. Able to produce complex, technical and graphically oriented materials using isometric, spatial perspective and other illustration techniques. Working from design briefs, verbal instructions and sketches, create multiple, quick, innovative solutions for various assignments. Ensure that graphic deliverables meet the aesthetic and financial requirements of the project. Works under the direction of the Senior Visual Media Developer and Project Manager. Presents and defends graphic ideas and solutions to project team. Technical and Core Competencies include: excellent oral and written communication skills. Demonstrated ability in professional graphics software packages such as Adobe PhotoShop and Adobe Illustrator. Comprehensive skills in multimedia design, limited 3D animation, Macromedia software, post production and web development. Demonstrate a high level of professionalism and organization in all dealings with business associates and clients. |
| Senior Graphic/Multimedia Specialist |
| Bachelors Degree |
| 4 years |
| Responsible for the design, creation and support of visual medial development in a wide variety of settings. Able to produce complex, technical and graphically oriented materials utilizing isometric, spatial perspective and other illustration techniques. Provides for the production of audio and video assets to support learning solutions, understands the requirements for audio and video integration into multiple learning delivery technologies. Working from design briefs, verbal instructions and sketches, create multiple, quick, innovative solutions for various assignments. Review and approve all layouts, proofs, and artwork before final integration into product. Ensure that graphic deliverables meet the aesthetic and financial requirements of the project. Presents and defends graphic ideas and solutions to project team. Technical and Core Competencies include: excellent oral and written communication skills; strong eye for design; demonstrative creativity, demonstrated ability in professional graphics software packages such as Adobe PhotoShop and Adobe Illustrator. Comprehensive skills in multimedia design, limited 3D animation, Macromedia software, post production and web development. Demonstrate a high level of professionalism and organization in all dealings with business associates and clients. Top Secret/Sensitive Compartmented Information (TS/SCI) clearance preferred. |
| Junior Application/Web Developer |
| Bachelors Degree |
| 4 years |
| Responsible for the design, creation and support of application development in a wide variety of settings. Works under direction from the Senior Applications Developer or Project Manager. Works with instructional designer and visual developers to design products that will meet a client’s individual needs. Participates in the visual design, course structuring, and execution of a program’s development. Able to work on multiple tasks while meeting project deadlines. The Application Developer will be conversant with different forms of software production, (Web Based development, Courseware Development, and Systems/Database Development,) although they may have a specialty or clearer understanding of one or two areas. Important abilities and knowledge for this position include: knowledge of implementation strategies related to SCORM and Section 508 standards. Ability to trouble-shoot executable code for errors in a variety of software packages. Technical and Core Competencies include: excellent oral and written communication skills; solid problem-solving skills with a strong understanding of programming logic; demonstrates a high level of professionalism in all dealings with business associates and clients. |
| Application/Web Developer |
| Bachelors Degree |
| 4 years |
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