Federal Supply Schedule GS23F8009H

General Services Administration

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu driven database system. The INTERNET address for GSA Advantage! is

GSAAdvantage.gov.

The Professional Services Schedule (PSS)

Federal Supply Group: 00CORP

Contract Number GS-23F-8009H

SIN 874-1 Integrated Consulting Services

SIN 874-4 Training Services: Instructor Led Training, Web Based Training and Education Courses, Course Development and Test Administration, Learning Management, Internships

SIN 874-6 Acquisition Management Support

SIN 874-7 Integrated Business Program Support Services

APPRIO, Inc.

425 3rd Street, SW Suite 890

Washington, DC 20024

Phone: 202-863-9281

Fax: 202-638-6989

Website: www.apprioinc.com

Email: dbritt@apprioinc.com

Period Covered by Contract: October 1, 2012 through September 30, 2017

Catalog current through Modification#PO-0045, dated June 16, 2017.

Business Size: Other than Small Business

For more information on ordering from Federal Supply Schedules, go to the internet address: www.gsa.gov. Find link to

“GSA Schedules,” then find link to “Customers Ordering from Schedules.” Find links to ordering procedures for services requiring a statement of work, and ordering procedures for services not requiring a statement of work.

http://www.apprioinc.com/ mailto:dbritt@apprioinc.com http://www.gsa.gov/

GSA Schedule GS-23F-8009H

TABLE OF CONTENTS

Section Page

Section I – Customer Information……………………………………… 3

Section II – Awarded Special Item Numbers (SINs)...…………………. 5

Section III – GSA Pricelists……………………………………………... 6

Section IV – SCA Matrix……………………………………………….. 10

Section V – Labor Category Descriptions……………………………….. 11

Section VI – Training Course Descriptions……………………………… 21

Section I – Customer Information

1a. Table of Awarded Special Item Numbers:

SIN 874-1/RC Integrated Consulting Services

SIN 874-4/RC Training Services: Instructor Led Training, Web Based Training and Education

Courses, Course Development and Test Administration, Learning Management, Internships SIN 874-6/RC Acquisition Management Support

SIN 874-7/RC Integrated Business Program Support Services

1b. Identification of Lowest Unit Price: See attached pricelist.

1c. APPRIO, Inc. is offering labor categories at hourly rates.

2. Maximum order: $1,000,000

3. Minimum order: $100.00

4. Geographic coverage: Domestic. 48 contiguous states, the District of Columbia, Alaska, Hawaii.

5. Point(s) of production (city, county, and state, or foreign country): Not applicable

6. Discount from list prices or statement of net prices: See attached pricelist.

7. Quantity Discounts: None

8. Prompt payment terms: Net 30 Days

9a. Government Purchase Cards are accepted at or below the micro-purchase threshold of $3,000.00.

9b. Government Purchase Cards are not accepted above the micro-purchase threshold of $3,000.00.

10. Foreign items: Not applicable

11a. Time of Delivery: APPRIO, Inc. adheres to the delivery schedule as specified by the agency task order.

11b. Expedited delivery: Not applicable

11c. Overnight and 2-day delivery: Not applicable

11d. Urgent Requirements: Not applicable

12. F.O.B. point(s): Destination

13a. Ordering Address:

425 3rd Street, SW Suite 890

Washington, DC 20024

Phone: 202-863-9281

Fax: 202-638-6989

13b. Ordering Procedures: For supplies and services, the ordering procedures, information on blanket purchase agreements (BPA’s), are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address:

425 3rd Street, SW Suite 890

Washington, DC 20024

Attn: Accounts Receivable

15. Warranty Provision: Not applicable

16. Export packing charges: Not applicable

17. Terms and conditions of Government Purchase Card acceptance (any thresholds above the micro-purchase level): Applicable and determined on a case-by-case basis.

18. Terms and conditions of rental, maintenance and repair: Not applicable

19. Terms and conditions of installation: Not applicable

20. Terms and conditions of repair parts: Not applicable

20a. Terms and conditions for any other services: Not applicable

21. List of services and distribution points: Not applicable

22. List of participating dealers: Not applicable

23. Preventive maintenance: Not applicable

24a. Special attributes such as environmental attributes: Not applicable

24b. Section 508 Compliance: Not applicable

25. Data Universal Number System (DUNS) number: 120183715

26. Notification regarding registration in Central Contract Registration (CCR) database:

APPRIO, Inc is registered in the SAM database. CAGE Code: 3NHF8

Section II – Awarded Special Item Numbers (SINs)

SIN 874-1 Integrated Consulting Services

APPRIO, Inc. offers a full range of consulting services in support of agency mission oriented business functions.

We apply subject matter expertise, proven methodologies, and best practices to each individual performance engagement – creating solution sets that are uniquely tailored to customer requirements. We help organizations define their performance challenges, identify root causes, determine approaches and alternatives, and implement solutions. We help customers create high performance cultures and achieve targeted outcomes.

Our consulting services include:

• Organizational Assessments

• Process and Productivity Improvements

• Human Capital Planning, Analysis, and Support

• Workforce Development and Optimization

• Performance Management Solutions

• Career Management Services

• Customized Training and Blended Learning Solutions

• Program Audits and Evaluations

SIN 874-4 Training Services

APPRIO, Inc. has successfully provided quality learning solutions exclusively to the federal government.

In just the last 10 years, we have:

• Provided training solutions for over 120 federal agencies

• Successfully completed over 2,700 federal training contracts

• Trained over 100,000 federal employees

To offer you more flexibility in programs and delivery systems, APPRIO, Inc. expanded its learning services and formed the Federal Management Institute (FMI) in 2009. The Federal Management Institute is dedicated to offering our clients quality and affordable learning solutions. Our successful programs have proven to be beneficial for efficient and effective performance results. We are a vast team of highly experienced instructional designers, training specialists, media specialists, subject matter experts, instructors, and program managers who are here to help with any and all of your training needs.

SIN 874-6 Acquisition Management Support

APPRIO, Inc. provides expert advice, consultation, assistance, and documentation in support of studies conducted under OMB Circular A-76 or other privatization or commercial studies, projects or efforts. We provide the necessary expertise to help agencies develop quality assurance surveillance plans; conduct strategic, tactical, and operational level planning; develop program and project cost estimates; conduct initial assessments and/or studies of potential outsourcing initiatives; perform comprehensive management studies; develop performance work statements; and perform other related competitive sourcing activities.

SIN 874-7 Integrated Business Program Support Services

APPRIO, Inc. provides full-service program management, integration, and oversight services as well as a wide range of project management services for critical mission-related and infrastructure support requirements. We optimize organizational performance across various programs and projects by aligning enterprise goals with management strategies, workforce requirements, and stakeholder needs. We create and manage diverse human capital programs and we provide critical oversight for entire organizations and their individual components.

Our specialists are proficient in:

• Ensuring that project priorities are aligned with strategic goals and that projects are properly scoped, planned, and resourced

• Managing projects within prescribed technical, schedule, cost, and quality parameters

• Monitoring individual task performance and coordinating plans/schedules for interdependent projects to achieve desired outcomes

• Monitoring performance metrics to determine productivity improvement opportunities

• Maintaining effective communication channels between project stakeholders

Section III – Price Lists

SIN 874-1 Integrated Consulting Services – Hourly Rates

Labor Category GSA Rates

10/1/2016 – 09/30/2017

Admin/Clerical Support $46.41

Admin/Clerical Support I $37.23

Admin/Clerical Support II $46.56

Admin/Clerical Support III $58.19

Analyst $73.55

Associate Analyst $56.96

Conference Planner $97.93

Consultant $256.31

Coordinator $62.36

Counselor/Trainer I $65.29

Counselor/Trainer II $97.93

Database Analyst $71.15

Graphic Artist $53.61

Junior Consultant $200.28

Principal Analyst $130.83

Project Coordinator $127.73

Project Executive $288.05

Project Expert $391.80

Project Manager $211.35

Senior Analyst $98.23

Senior Consultant $342.15

Senior Facilitator Analyst $110.66

Senior Project Coordinator $150.29

Senior Project Manager $244.21

Senior Survey Analyst $92.76

Specialist I $59.07

Specialist II $73.85

Specialist III $92.30

Statistician $66.41

Survey Analyst $71.36

Task Coordinator $108.59

Task Leader $92.30

Technical Editor $43.85

Vice President/SME $198.66

*SCA eligible labor categories

SIN 874-4/RC Training Services – Hourly Rates

10/1/2016 – 09/30/2017

Consultant $256.30

Distance Learning (DL) Producer $124.50

Editor* $76.82

Executive Coach/Performance Coach $384.92

Instructional Systems Designer $133.62

Junior Editor $50.89

Junior Instructional Systems Designer $130.28

Multimedia Courseware Developer $103.49

Programmer $91.04

Program Manager $140.67

Senior Graphic Designer $86.10

Senior Instructional Systems Designer $148.75

Senior Instructional Technologist $82.27

Senior Program Manager $223.77

Subject Matter Expert $133.24

Training Support Specialist $90.55

Training Instructor $252.18

SIN 874-4/RC Training Courses The classroom based course price is for up to 25 participants. Client can add up to 5 more participants at $100 each for a total of 30 participants. All Support materials are included.

Course Title Course

# of Days

GSA Rates

10/1/2016- 09/30/2017

Advanced Staffing 5 $11,168.95

Alternative Dispute Resolution and Interest-Based

Bargaining Techniques/Labor Management Relations 1 $7,481.60

Analytical Thinking-Reasoning 1 $3,847.68

Basic Building Blocks for Teamwork 1 $3,847.68

Business Writing 1 $3,206.40

Category Rating 2 $5,525.69

Communicating Effectively 1 $3,527.04

Consensual Methods of Dispute Resolution 1 $4,920.75

Consulting Skills for HRM Professionals 2 $5,525.69

Customer Service in Government 1 $3,527.04

Decision Making Techniques 4 Hrs. $4,392.77

Determining Service Computation Date(SCDs) 1 $4,221.76

Course Title Course

# of Days

GSA Rates

10/1/2016- 09/30/2017

Developing Effective Performance Standards 1 $5,130.24

Effective Problem Solving 1 $3,847.68

Employee Relations for Practitioners 3 $7,374.72

Employee/Labor Relations for Supervisors 2 $6,771.91

Federal Benefits for Federal HR Professionals 2 $4,916.48

Federal Reduction in Force Procedures 3 $8,443.52

Federal Staffing & Placement 5 $11,022.53

Critical Federal Supervisory Skills 5 $11,756.79

Flexibility in the Workplace: Adapting to a Changing

Environment 1 $3,847.68

Honing Your Analytical Skills 4 Hrs. $3,847.68

Labor Relations for Practitioners 3 $7,374.72

Labor Relations for Supervisors 2 $6,771.91

Management Competencies 3 $7,844.99

Managing High Performing Teams 1 $3,847.68

Managing Time, Attendance and FLSA 1 $3,847.68

Maximizing Interpersonal Relationships 1 $3,847.68

Mid-Career Retirement Planning (5-Day) 5 $10,634.56

Mid-Career Retirement Planning (2-Day) 2 $4,953.89

Pay Setting 2 $5,899.77

Performance Management 2 $5,579.13

Position Classification for Federal Practitioners (3-Day) 3 $8,670.10

Position Classification for Federal Practitioners (5-Day) 5 $12,986.98

Position Classification for Federal Managers 3 $11,022.53

Position Management for Federal Employees 2 $5,525.69

Pre-Retirement Planning Series for Federal Employees

(CSRS and FERS) (2-Day) 2 $4,953.89

Pre-Retirement Planning for New Federal Employees

(1-Day) 1 $3,206.40

Project Management- Basic and Advanced 3 $5,525.69

Resolving Conflict in the Workplace 1 $3,847.68

Telework for Federal Managers & Supervisors 1 $3,740.80

The Competent Communicator 1 $3,847.68

The Art of Communication 1 $3,847.68

The Art of Persuasion 1 $1,923.84

Veterans Preference 1 $3,527.04

Writing for Effectiveness 1 $4,809.60

SIN 874-6 Acquisition Management Support – Hourly Rates

10/1/2016 – 09/30/2017

Admin/Clerical Support $46.41

Analyst $73.55

Associate Analyst $56.96

Graphic Artist $53.61

Principal Analyst $130.83

Senior Analyst $98.23

Technical Editor $43.85

Vice President/SME $198.66

SIN 874-7 Integrated Business Program Support Services – Hourly Rates

10/1/2016 – 09/30/2017

Admin/Clerical Support I $37.23

Admin/Clerical Support II $46.56

Admin/Clerical Support III $58.19

Analyst $73.55

Associate Analyst $56.96

Counselor/Trainer I $65.29

Counselor/Trainer II $97.93

Principal Analyst $130.83

Project Coordinator $127.73

Project Executive $288.05

Project Manager $211.35

Senior Analyst $98.23

Senior IS/IT Engineer $244.21

Senior Project Coordinator $150.29

Senior Project Manager $244.21

Specialist I $59.07

Specialist II $73.85

Specialist III $92.30

Task Coordinator $108.59

Task Leader $92.30

Technical Executive Manager $266.14

Technician I $47.27

Technician II $59.07

Technician III $73.85

Section IV - SCA MATRIX

SCA Eligible Labor Category SCA Equivalent Code-Title WD Number

874-1 Integrated Consulting Services

Admin/Clerical Support 01020- Administrative Assistant WD 05-2007 Rev.-16, dated 6/19/2012

Admin/Clerical Support I 01020- Administrative Assistant WD 05-2007 Rev.-16, dated 6/19/2012

Admin/Clerical Support II 01020- Administrative Assistant WD 05-2007 Rev.-16, dated 6/19/2012

Admin/Clerical Support III 01020- Administrative Assistant WD 05-2007 Rev.-16, dated 6/19/2012

Graphic Artist 15080- Graphic Artist WD 05-2007 Rev.-16, dated 6/19/2012

Senior Survey Analyst 01420 - Survey Worker WD 05-2007 Rev.-16, dated 6/19/2012

Statistician 30240- Mathematical Technician WD 05-2007 Rev.-16, dated 6/19/2012

Survey Analyst 01420 - Survey Worker WD 05-2007 Rev.-16, dated 6/19/2012

SIN 874-6 Acquisition Management Support

Admin/Clerical Support 01020- Administrative Assistant WD 05-2007 Rev.-16, dated 6/19/2012

Graphic Artist 15080- Graphic Artist WD 05-2007 Rev.-16, dated 6/19/2012

SIN 874-7 Integrated Business Program Support Services

Admin/Clerical Support I 01020- Administrative Assistant WD 05-2007 Rev.-16, dated 6/19/2012

Admin/Clerical Support II 01020- Administrative Assistant WD 05-2007 Rev.-16, dated 6/19/2012

Admin/Clerical Support III 01020- Administrative Assistant WD 05-2007 Rev.-16, dated 6/19/2012

Technician I 01051- Data Entry Operator I WD 05-2007 Rev.-16, dated 6/19/2012

Technician II 01052- Data Entry Operator II WD 05-2007 Rev.-16, dated 6/19/2012

Technician III 01052- Data Entry Operator II WD 05-2007 Rev.-16, dated 6/19/2012

APPRIO, Inc. understands that labor categories denoted on the rate matrix as SCA must be paid at or above the

Department of Labor Wage Determination Rate wherever APPRIO, Inc. performance of these job categories takes place. Department of Labor Wage Determination Rates are incorporated in our current contract and this

Authorized Federal Supply Schedule Price List. The Service Contract Act (SCA) is applicable to this contract and it includes SCA applicable labor categories. The prices for the indicated (**) SCA labor categories are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCA matrix. The prices offered are based on the preponderance of where work is performed and should the contractor perform in an area with lower SCA rates, resulting in lower wages being paid, the task order prices will be discounted accordingly.

Section V – Labor Category Descriptions

Admin/Clerical Support

Duties: Performs general computer, financial, editing, word processing, graphics, and administrative skills in support of project teams.

Experience: 1 year of administrative experience.

Education: A high school diploma or GED is required.

Admin/Clerical Support I

Duties: Performs general computer, financial, editing, word processing, graphics, and administrative skills in support of project teams.

Experience: 2 years of administrative experience.

Education: A High School diploma or GED is required.

Admin/Clerical Support II

Duties: Performs general computer, financial, editing, word processing, graphics, and administrative skills in support of project teams.

Experience: 3 years of administrative experience.

Admin/Clerical Support III

Duties: Performs general computer, financial, editing, word processing, graphics, and administrative skills in support of project teams.

Experience: 5 years of administrative experience.

Analyst

Duties: Applies knowledge of and experience with technological, programmatic, program management or business fields to support the analysis of moderately complex systems engineering, systems technology, support systems, program management, management or other related programs.

Experience: 2 years of experience in related field of expertise.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be substituted for the bachelor’s degree.

Associate Analyst business fields to support the analysis of moderately complex systems engineering, systems technology, support systems, program management, management or other related programs.

Experience: 1 year of experience in related field of expertise.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Conference Planner

Duties: Plans, moderates, and leads discussions on programmatic topics for strategic planning, brainstorming, and system implementation seminars

Experience: 3 years of experience in related field of expertise.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Consultant

Duties: Uses a wide application of principles, theories, concepts, and techniques to develop innovative solutions to problems. Leads concept development, system design, and simulation to support program requirements. Applies expert knowledge to gather facts, research and analyze data, and develop conclusions and recommendations.

Experience: 12 years of experience, or specialized expertise in a technical discipline.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Coordinator

Duties: Provides administrative and logistical support for managers. Coordinates the physical delivery of training courses. May assist in desktop publishing, coordinating training material reproduction, and coordinating computer equipment, maintenance, vendor, travel, etc. requirements.

Experience: 1 year of experience in related field of expertise.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Counselor/Trainer I

Duties: Assesses training requirements, develops alternatives for training methods, implements methods, and leads training efforts for selected options. Provides training packages to meet specific needs.

Experience: 2 years of experience in related field of expertise.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Counselor/Trainer II

Duties: Assesses training requirements, develops alternatives for training methods, implements methods, and leads training efforts for selected options. Provides training packages to meet specific needs.

Experience: 4 years of experience in related field of expertise.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Database Analyst

Duties: Researches and evaluates alternatives and recommends solutions for database and system design.

Supports problem resolution and database performance tuning. Provides data administration support for the development and maintenance of production and test database environments.

Experience: 2 years of experience in related field of expertise.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Distance Learning (DL) Producer

Duties: The DL Producer performs work in computer based training and interactive web sites. This includes work in graphics, presentation, network-monitoring, and network-performance management. Consults with curriculum development specialists and instructors/trainers to develop applications useful for remote, web-based, or stand-alone computer training. May use state-of-the-art software for enterprise networks to monitor and control a data or data/telephony network. Work may include using software to perform discovery and mapping of network devices, apply bulk configuration tools with backup and restore, device set-up wizards, troubleshooting tools that can rapidly locate and fix network problems, and tools that simplify managing routers or switches.

Experience: 6 years of experience in related field of expertise.

Education: A Bachelor’s degree in related field.

Editor

Duties: The Editor reviews, edits and proofreads documents to ensure they conform to accepted styles and convey the desired message. The Editor is experienced in writing, editing, and manuscript review. The Editor has performed full-performance level work in a variety of settings and has worked with instructional, scientific, and expository writings. Performs basic editing for correct grammar, punctuation, style, and ensures the format meets customer agency publication standards and procedures. Evaluates documents in terms of purpose, audience, scope, content, organization, and logic. May recommend changes in emphasis in presentation, coverage, balance, and suitability of expression; evaluates for paragraph unity and coherence; and eliminates jargon and redundancies. Proposes changes or ways and techniques that might be used to improve the presentation of the training material. Evaluates the appropriateness and accuracy of graphic materials and suggests the use of or improvements to graphic presentations to better convey the desired information. Ensures instructional materials are well written and logically structured. Ensures that illustrations and captions are correct.

Experience: 3 years of experience in related field of expertise.

Executive Coach/Performance Coach

Duties: The Executive Coach/Performance Coach provides the executive, leader, senior manager with the tools, knowledge, and opportunities they need to develop themselves and become more effective in their careers. The coach uses a wide variety of techniques and methods to assist the client to achieve a mutually identified set of goals to improve his or her professional performance and personal satisfaction and consequently improve the effectiveness of their organization. The Coach must have the experience and expertise to quickly grasp a leader's situation, challenge assumptions and choices, and bring credible, fresh ideas to the table. Specific skills and responsibilities include the following: Sharpens the skills of individuals who have been identified as future organizational leaders, develops their personal leadership style, and gives them the tools necessary to excel in the work place. Assists managers with the transition into new roles of higher level leadership and prepares them for greater responsibility and authority. Helps team leaders improve the level of customer service and enhance mission-critical leadership competencies. Meets the leadership development needs of new and seasoned supervisors, managers, executives, political appointees and other high-performers throughout the federal sector and provides guidance to achieve results. Identifies the root cause of individual challenges, brings objective clarity to issues. Engages in bimonthly meetings, regular phone calls and e-mail check-ins.

Experience: 12 years of experience in related field of expertise.

Education: A Master’s degree in related field.

Graphic Artist

Duties: Designs and develops graphics and illustrations for use in technical materials, manuals, and other publications.

Experience: 3 years of directly related experience.

Education: High school diploma or GED required.

Instructional Systems Designer

Duties: The Instructional Systems Designer (ISD) designs and develops all types of training programs and materials including design documents, content outlines, storyboards, support materials for asynchronous online learning programs, and instructor guides and participant manuals for classroom-based and synchronous online instructor-led training. The ISD possesses good written and oral communication skills, interpersonal skills, analytical skills, and a strong attention to detail. Provides technical project coordination, consultative services and liaison with cross-functional work teams, key stakeholders and subject matter experts to develop course specifications and gather course content. Works with client to determine the goals of the training and informational needs and recommends format, content, method of delivery and appropriate audience. Develops effective and sustainable training courseware and curriculum for various delivery methods including classroom, synchronous online virtual classroom, asynchronous online and distance learning. Applies adult learning theories and strategies to structure course/program content and activities to maximize the effectiveness of student learning. Ensures SCORM and Section 508 compliance as required. Designs, develops and incorporates measurement and assessments and course surveys as required to determine effectiveness of training sessions.

Customizes and revises COTS courses/learning modules as required to meet specific client needs.

Junior Consultant

Duties: Uses a wide application of principles, theories, concepts, and techniques to develop innovative solutions to problems. Leads concept development, system design, and simulation to support program requirements. Applies expert knowledge to gather facts, research and analyze data, and develop conclusions and recommendations.

Experience: 8 years of experience or specialized expertise in a technical discipline.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Junior Editor

Duties: The Jr. Editor reviews and edits complex documents and proofreads documents to ensure they conform to accepted style and convey the desired message. Tasks may include editing manuscripts and reports, comments on proposed rulemaking, and other documents written for the training programs of the organization.

Experience: 1 year of experience in related field of expertise.

Junior Instructional Systems Designer

Duties: The Junior Instructional Systems Designer (JISD) assists in the designs and development of training programs and materials. The JISD possesses good written and oral communication skills, interpersonal skills, analytical skills, and a strong attention to detail. Develops effective and sustainable training courseware and curriculum for various delivery methods including classroom, synchronous online virtual classroom, asynchronous online and distance learning. Works closely with client and Subject Matter Experts (SME) to identify what students need to learn; develops objectives, and ensures content matches those objectives.

Customizes and revises COTS courses/learning modules as required to meet specific client needs. Applies adult learning theories and strategies to structure course/program content and activities to maximize the effectiveness of student learning.

Experience: 4 years of experience in related field of expertise.

Multimedia Courseware Developer

Duties: The Multimedia Courseware Developer develops online training programs/applications that bring together text, sound, graphics, photographs, 2D/3D models, 2D/3D animations, and videos. The MCD has working knowledge of a broad range of design and development tools and platforms and interactive presentation tools. Specific skills and responsibilities include the following: Creates online training materials in accordance with storyboards including: learning modules, games, instructional activities, job aides, animation, sound files, graphics, video, and simulations. Interprets client requirements, design layouts for storyboards, research information, decide most effective multimedia tools to utilize, and develop training materials and support files.

Ensures SCORM and Section 508 compliancy Integrates courses into learning platforms, portals and learning management systems as required.

Principal Analyst business fields to support the analysis of complex systems engineering, systems technology, support systems, program management, management or other related programs.

Experience: 8 years of experience in related field of expertise.

Education: A Bachelor’s degree in related field. A graduate degree in any related field will be considered equivalent to 5 years of experience.

Programmer

Duties: The Programmer provides technical and programming support for the development of computer and/or web-based training and web-sites. Analyzes client environment and needs to evaluate the technological approach and/or tools to produce the best learning and performance impact for the specific engagement.

Develops highly interactive online learning segments including simulation and game-based instructional activities. Develops online performance support tools and products. The programmer is proficient in one or more programming languages and/or multimedia programming tools, such as Flash, Java, JavaScript, etc.

Specific skills and responsibilities include experience in developing websites and/or web applications. Solid understanding of navigation and GUI for maximizing usability. Collaborates closely with instructional design team to design and implement effective and engaging online courseware and job aides. Understands Shareable

Content Object Reference Model (SCORM) standards and Section 508 compliance requirements.

Experience: 2 years of experience in related field of expertise.

Program Manager

Duties: The Program Manager (PM) manages to ensure success and uncompromised satisfaction of the client.

Works effectively in client organizations and environments, successfully communicates with different levels of management, and participates in solution development. Leads project planning and execution, including designing and structuring the project approach and creating Management Plans, in collaboration with the

Performance Solutions Team, the client, and others, as required by the project. Effectively manages cross-functional team performance in adherence to the approved Management Plan to meet client’s learning and performance goals. Collaborates with clients to help them identify and plan for their agencies’ future learning challenges.

Project Coordinator

Duties: Assists Project/Task Managers with the facilitation and documentation of project meetings, updates project issue logs, and updates other project documents and deliverables as required. Coordinates project monitoring, tracking, and communications. Oversees the completion of support project deliverables.

Experience: 6 years of experience in a program management environment.

Education: A Bachelor’s degree in related field. An additional four 4 years of directly-related experience may be substituted for the bachelor’s degree.

Project Executive

Duties: Defines objectives and policies for multiple and complex tasks/programs managed at the program and/or company level. Reviews overall effectiveness, adherence to policy, and achievement of program objectives. Monitors overall operations of the programs. Responsible for planning, staffing, and business-development activities and interfaces with company/corporate officers.

Experience: 15 years of experience in executive program management.

Education: A Bachelor’s degree in related field. A graduate degree in any related field will be considered equivalent to 5 years of experience

Project Expert

Duties: Defines objectives and policies for multiple and complex tasks/programs managed at the program and/or company level. Reviews overall effectiveness, adherence to policy, and achievement of program objectives. Monitors overall operations of the programs. Responsible for planning, staffing, and business-development activities and interfaces with company/corporate officers.

Experience: 25 years of experience in executive program management.

Education: A Bachelor’s degree in related field. A graduate degree in any related field will be considered

Project Manager

Duties: Directs, coordinates, and exercises supervisory authority for planning, organizing, controlling, integrating and completing programs. Develops and establishes procedures and guidelines for daily operation of assigned program. Executes and implements program directives and develops systems and controls to carry out program tasks. Determines work schedules, sets priorities, and implements procedures for performing work activities. Directs and monitors work results for meeting customer requirements, specifications, and quality assurance standards. Evaluates performance of assigned program tasks in terms of quality, cost control, and program schedules.

Experience: 18 years of experience in general program management.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Senior Analyst business fields to support the analysis of complex systems engineering, systems technology, support systems, program management, management or other related programs.

Experience: 5 years of experience in related field of expertise.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Senior Consultant

Duties: Uses a wide application of principles, theories, concepts, and techniques to develop innovative solutions to problems. Leads concept development, system design, and simulation to support program requirements. Applies expert knowledge to gather facts, research and analyze data, and develop conclusions and recommendations.

Experience: 20 years of experience of specialized expertise in a technical discipline.

Education: A Bachelors or Master’s degree. An additional 4 years of experience may be substituted for a

Bachelor’s degree, an additional 5 years of experience may be substituted for a Master’s degree.

Senior Graphic Designer

Duties: The Graphics Designer creates concepts, designs and develops graphical user interfaces, illustrations, animations or other graphics to support instructional resource solutions including reports, briefings, instructor materials, training aids, videos, web sites or other media. Designs and develops graphical interfaces that are user friendly. Uses desktop publishing software to format publications to enhance appeal and readability of information .Uses close caption multimedia elements for compliance with Section 508 of the Rehabilitation Act.

Resources, selects, and enhances photographs for inclusion in materials. Creates graphics and charts to support the presentation of analytic data and results.

Experience: 4 years of experience in related field of expertise.

Senior Facilitator Analyst

Duties: Plans, moderates, and leads discussions on programmatic topics for strategic planning, brainstorming, and system implementation seminars. Provides facilitation and related decision support services.

Experience: 6 years of experience in related field of expertise.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Senior Instructional Systems Designer

Duties: The Senior Instructional Systems Designer (SISD) provides overall direction for the design and development of all types of training programs and materials including design documents, content outlines, storyboards, support materials for asynchronous online learning programs, instructor guides and participant manuals for classroom-based and synchronous online instructor-led training. The SISD possesses excellent written and oral communication skills, interpersonal skills, analytical skills, and a strong attention to detail.

Provides leadership, technical project coordination, consultative services, and liaison with cross-functional work teams, key stakeholders and subject matter experts to develop course specifications and gather course content.

Works with client to determine the goals of the training and informational needs and recommends format, content, method of delivery and appropriate audience. Develops effective and sustainable training courseware and curriculum for various delivery methods including classroom, synchronous online virtual classroom, asynchronous online and distance learning. Customizes and revises COTS courses/learning modules as required to meet specific client needs. Applies adult learning theories and strategies to structure course/program content and instructional activities to maximize the effectiveness of student learning. Ensures SCORM and Section 508 compliance as required. Designs, develops and incorporates measurement and assessments and course surveys as required to determine effectiveness of training sessions.

Experience: 8 years of experience in related field of expertise.

Senior Instructional Technologist

Duties: The Senior Instructional Technologist (SIT) researches and develops a variety of instructional technologies, methods and approaches in order to ensure technically and doctrinally sound training products.

The SIT has an extensive background in planning, developing, and implementing training and training development programs using state-of-the-art approaches. Provides technical guidance and support in analyzing, developing, designing, validating, evaluating and fielding learning products such as training modules, webinars, and presentation materials. Provides guidance based on project requirements and guidelines. Researches training technologies, conducts analysis of curriculum to ensure training materials meet required standards. Collaborates with SMEs to design e-learning, mobile learning, and/or simulations.

Senior IS/IT Engineer

Duties: Provides technical engineering knowledge. Researches and analyzes current and future architecture limitations. Manages and provides guidance for software development activities and architecture reviews, provides guidance for software development activities, and schedules and tracks engineering activities.

Experience: 15 years of experience in related field of expertise.

Education: A bachelor’s degree in related field. A graduate degree in any related field will be considered

Senior Program Manager

Duties: The Senior Program Manager (Senior PM) delivers products and services that exceed client expectations. The Senior PM provides practical expertise, professional studies, and industry knowledge to ensure vendor alignment with the changing needs and challenges of agency clients. Designs and structures project approach and creates Management Plans to meet the client agency’s learning and performance goals.

Manages large, complex, or technically advanced client learning and performance support solutions projects.

Leads multiple large engagements simultaneously and successfully. Guides and mentors Program Managers to ensure consistent delivery of satisfaction and success across all projects.

Experience: 10 years of experience in related field of expertise.

Senior Project Coordinator

Duties: Assists Project/Task Managers with the facilitation and documentation of project meetings, updates project issue logs, and updates other project documents and deliverables as required. Coordinates project monitoring, tracking, and communications. Oversees the completion of support project deliverables.

Experience: 8 years of experience in a program management environment.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Senior Project Manager

Duties: Directs, coordinates, and exercises supervisory authority for planning, organizing, controlling, integrating, and completing programs. Develops and establishes procedures and guidelines for daily operation of assigned program. Executes and implements program directives and develops systems and controls to carry out program tasks. Directs and monitors work results for meeting customer requirements, specifications, and quality assurance standards. Evaluates performance of assigned program tasks in terms of quality, cost control, and program schedules.

Experience: 20 years of experience in general program management.

Education: A Bachelor’s degree in related field. A graduate degree in any related field will be considered

Senior Survey Analyst

Duties: Develops and design surveys, analyzes market research results, supports client analyses, and creates and presents reports. Provides analytical support for marketing and business-development programs and performs ad hoc strategic analyses for management.

Experience: 7 years of experience in related field of expertise.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Specialist I

Duties: Provides recommended changes in the technical approach. Plans and develops new technical methods or approaches as warranted by advancements in state-of-the-art technology. Provides direct communication of unique/innovative practices between the company and the client.

Experience: 1 year of experience in related field of expertise.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Specialist II

Duties: Provides recommended changes in the technical approach. Plans and develops new technical methods or approaches as warranted by advancements in state-of-the-art technology. Provides direct communication of unique/innovative practices between the company and the client.

Experience: 3 years of experience in related field of expertise.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Specialist III

Duties: Provides recommended changes in the technical approach. Plans and develops new technical methods or approaches as warranted by advancements in state-of-the-art technology. Provides direct communication of unique/innovative practices between the company and the client.

Experience: 5 years of experience in related field of expertise.

Education: A bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Statistician

Duties: Provides expert statistical analysis in support of consulting, survey or training services tasks.

Experience: 2 years of experience providing statistical analysis.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Subject Matter Expert

Duties: The Subject Matter Expert (SME) has profound experience in the area of specialty. The SME has specialized training and education in the subject matter area and has performed the work at the executive, management or senior level. The SME's expertise has been developed by progressively more complex experience over a long term of employment. Provides expertise for a variety of purposes including: development of training content and review of training materials. Advises instructional design team on training curriculum.

Evaluates training program for compliance and effectiveness. Interprets regulations or new developments in the specialty field.

Experience: 8 years of experience in related field of expertise.

Survey Analyst

Duties: Develops and design surveys, analyzes market research results, supports client analyses, and creates and presents reports. Provides analytical support for marketing and business-development programs and performs ad hoc strategic analyses for management.

Education: A bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Task Coordinator

Duties: Assists Project/Task Managers with the facilitation and documentation of project meetings, updates project issue logs, and updates other project documents and deliverables as required. Coordinates project monitoring, tracking, and communications. Oversees the completion of support project deliverables.

Experience: 4 years of experience in a program management environment.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Task Leader

Duties: Directs, coordinates, and exercises supervisory authority for planning, organizing, controlling, integrating, and completing projects. Develops and establishes procedures and guidelines for daily operation of assigned program. Determines work schedules, sets priorities, and implements procedures for performing work activities. Directs and monitors work results for meeting customer requirements, specifications, and quality assurance standards.

Experience: 10 years of experience in general project management.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Technical Editor

Duties: Develops and edits material for reports, manuals, briefs, instruction manuals, catalogs, training material, and other technical publications. Reviews journals, reports, and similar material to become familiar with product or process terminology.

Experience: 2 years of experience writing and editing for technical disciplines.

Education: A Bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Technical Executive Manager

Duties: Manages software developers and testers for programs and projects. Responsible for ensuring appropriate resources are allocated and maintained to facilitate successful completion of the project. Ensures the ongoing process/system capability associated with projects and manages any changes required to meet or exceed the expectations established in project designs.

Experience: 15 years of experience in related field of expertise.

Education: A bachelor’s degree in related field. An additional 4 years of directly-related experience may be

Technician I

Duties: Assists managers by collecting, entering, retrieving, organizing or maintaining analytical data. Duties may also include technical document typing and editing, data entry/retrieval, report generation, and other direct technical administrative support to managers.

Experience: 1 year of experience in related technical field of expertise.

Education: An Associate’s degree in related field. An additional 2 years of directly-related experience may be substituted for the associate’s degree.

Technician II

Duties: Assists managers by collecting, entering, retrieving, organizing or maintaining analytical data. Duties may also include technical document typing and editing, data entry/retrieval, report generation, and other direct technical administrative support to managers.

Experience: 3 years of experience in related technical field of expertise.

Education: An Associate’s degree in related field. An additional 2 years of directly-related experience may be

Technician III

Duties: Assists managers by collecting, entering, retrieving, organizing or maintaining analytical data. Duties may also include technical document typing and editing, data entry/retrieval, report generation, and other direct technical administrative support to managers.

Experience: 5 years of experience in related technical field of expertise.

Education: An Associate’s degree in related field. An additional 2 years of directly-related experience may be

Training Support Specialist

Duties: The Training Assistant (TA) provides administrative support to training project teams and managers.

Assists with preparation of training documents and materials. Assists with registration, helpdesk and telephone support. Assist with scheduling of training sessions and booking / notifying all relevant parties. Send out course evaluation (feedback) questionnaires and compile feedback for the training project manager. Update training records as required. Coordinate receipt and delivery of CEU certificates as required.

Experience: 2 years of experience in related field of expertise.

Training Instructor

Duties: The Training Instructor (TI) is skilled in delivering instruction and managing diverse classes of adult learners in a single classroom or simultaneously via satellite or the web to multiple sites. The TI is a learning facilitator, able to conduct individual, small group, and full class exercises, run games and simulations, develop relationships among learners, and conduct informal and formal evaluations of learner success. Trains personnel by conducting and supporting formal classroom courses, workshops, seminars, desktop-to-desktop sessions, individual or group on-the-job training, and/or computer-based/computer-aided training. Develops curricula and modular training courses and student materials (course manuals, workbooks, handouts, learning activities, and course critique forms) as input to others or for own use. Develops and delivers technical courses and instructional segments for line and management personnel, as well as non-technical training (such as supervisor training or soft skills). Supports the Performance Solutions Team in improving and maintaining course material by providing feedback on participant response to learning events and level of instruction. Employs multiple training delivery methodologies to meet project-specific requirements, such as lecture, case study, gaming, simulation, and facilitated discussion. Leverages considerable instructional skills training and implements adult learning theory into interactive, participant-centered methodologies. Provides daily supervision and direction to other trainers and serves as lead for a team of trainers responsible for a course, curriculum, or subject-matter area.

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