MAS - Windham Professionals Inc. - GS23F0030U

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

MULTIPLE AWARD SCHEDULE (MAS)

FSC GROUP: PROFESSIONAL SERVICES

CONTRACT NUMBER:

GS-23F-0030U

Windham Professionals, Inc.

380 Main Street

Salem, NH 03079

Phone: 800-969-0059 Fax: (888) 821-5404

Contract Administrator: Dave Lubets

Dave.Lubets@windhampros.com

PERIOD COVERED BY CONTRACT:

April 10, 2008 through April 9, 2028

Price List current through Modification PO-0046, effective April 10, 2023

Business Size:

Large Business

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA

Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

mailto:Dave.Lubets@windhampros.com https://www.gsa.gov/schedules

Windham Professionals, Inc GS-23F-0030U 2

TABLE OF CONTENTS

Customer Information

SIN 561440 Pricing

SIN 522310 Pricing

Labor Categories

Windham Professionals, Inc GS-23F-0030U 3

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Numbers with appropriate cross-reference to page numbers:

SIN Description

561440 Debt Collection Services

522310 Financial Advising, Loan Servicing & Asset Management Services

OLM Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Below.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Below.

2. Maximum Order: $1,000,000.00

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Domestic only

5. Point(s) of production (city, county, and state or foreign country): Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None

8. Prompt payment terms: Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of Delivery (Contractor insert number of days): 10 Days from date of award (services only)

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact

Contractor

Windham Professionals, Inc GS-23F-0030U 4

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery is available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to affect a faster delivery: Contact Contractor

11. F.O.B Points: Destination

12a. Ordering Address: Same as Contractor

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address:

Windham Professionals

380 Main Street

Salem, New Hampshire 03079

Ph:888-241-8262

Fax:888-318-9907

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/.: N/A

23. Unique Entity Identifier (UEI) number: CRPHE9ZPBTZ3 http://www.section508.gov/

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24. Notification regarding registration in System of Award (SAM) database: Registered (CAGE

Code: 4KQ72)

SCLS Statement

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting

Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

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WINDHAM’S GSA 561440 PRICE LIST

Administrative Resolution

Administrative Resolutions - Flat Fee: Bankruptcy, Incarceration, Deaths, Disabilities, Forced

ICRP, Litigations, Programmatic Cancelations

Per Administrative Resolution

$151.13

Administrative Wage Garnishment

Administrative Wage Garnishment – Contingency Fee

Per amount Collected

25%

Consolidation

Consolidation – Contingency Fee: Percentage of Amount Collected through Consolidation

15%

Rehabilitation

Rehabilitation - Contingency Fee: Percentage of Amount Collected through Rehabilitation

16%

Standard Collection Fee for Student Loan and Tax Debt

Standard Collection Fee for Student Loan and Tax Debt - Contingency Fee: Percentage of

Amount Collected through Standard Collections

Standard Collection Fee for non-Tax / Non-Student Loan Debt

Standard Collection Fee for Non-Tax / Non-Student Loan Debt - Contingency Fee: Percentage of

Amount Collected through Standard Collections

Standard Rehabilitation Flat Fee for Student Loan Debt

Standard Rehabilitation Flat Fee for Student Loan Debt – Flat Fee: Amount for account resolution through Loan Rehabilitation.

Per account

$1,722.92

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WINDHAM’S GSA 522310 PRICE LIST

Pre/Post Asset Servicing w/ Labor

Servicing, monitoring and maintaining loan assets, remittance processing, verify and update borrower data, issue forms and correspondence, process loan cancellations and consolidations, billing services, and credit bureau reporting. Must be purchased with labor category.

Per Call

$0.84

Pre/Post Asset Servicing w/o Labor

Servicing, monitoring and maintaining loan assets, remittance processing, verify and update borrower data, issue forms and correspondence, process loan cancellations and consolidations, billing services, and credit bureau reporting. No labor category purchase needed.

Per Call

$3.55

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Labor Category Descriptions

Transaction Specialist

Minimum Education Level: High School Diploma or GED

Years of Relevant Experience: 1

Functional Responsibilities:

• Provides support to end users on a variety of issues.

• Identifies, researches, and resolves technical and non-technical problems.

• Responds to telephone calls, email and a wide variety of requests in support of monitoring and maintaining asset database.

• Documents, tracks, and monitors account interactions/updates.

• Advises and assists users in problem-solving activities using information center tools.

• Maintains an updated, accurate list of project’s inventory/assets.

• Assists in the overall execution of strategies and plan set forth by senior management.

Per Hour

$82.45

Senior Manager

Minimum Education Level: Bachelor’s Degree

Years of Relevant Experience: 3 years

Functional Responsibilities:

• Provides supervision, management and technical assistance to staff.

• Interfaces with the Government Oversight Manager, as applicable.

• Ensures compliance with instructions from the Government Oversight Manager per terms of the Agreement.

• Prepares long and short-range plans for production activities and necessary support resources.

• Responsible for performing a range of tasks requiring the application of experience and judgment in relation to said project.

• Leads team on large projects or significant segments thereof.

• Analyzes new and complex project related problems and suggests innovative solutions.

Per Hour

$120.48

Education/Experience Substitutions

3 years if additional relevant experience

Equals Bachelor’s Degree