MAS - The Remi Group LLC - GS21F0093V

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Attached to
Federal Supply Schedule GS21F0093V Federal contract IDV
Contract number
GS21F0093V
Issued by
GSA Federal Acquisition Service

About this file

Products and Services: The Remi Group, LLC provides a comprehensive Equipment Maintenance Program (EMP) that covers the costs associated with the repairs and maintenance of a wide range of electronic equipment types. The repair work for the equipment covered by the Equipment Maintenance Agreement is performed by each agency’s preferred service providers. The Remi Group issues direct payments to the service providers on a time-and-material billing basis once the service work is completed.

Location: The geographic coverage for the delivery of services includes the United States, Canada, and Europe. The ordering and payment address is 11325 North Community House Rd, Suite 300, Charlotte, NC 28277.

Dates: The contract period is from June 4, 2019, to June 3, 2024.

People: The contract administration is handled by Katie Stogner. She can be contacted via phone at 888.451.8916 x1, fax at 866.518.7847, or email at fedbiz@theremigroup.com.

The Remi Group Llc Pricelist and/or Vendor Terms and Conditions for GS21F0093V, a Federal Supply Schedule awarded to The Remi Group Llc, under Facilities Maintenance and Management (03FAC)

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GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA

Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: Facilities FSC Class: R799

Contract number: GS-21F-0093V

For more information on ordering from Federal Supply Schedules go to the GSA

Schedules page at GSA.gov.

Contract period: June 4, 2024 – June 3, 2029

The Remi Group, LLC

6325 Ardrey Kell Rd, Suite 200

Charlotte, NC 28277

888-451-8916 fedbiz@theremigroup.com https://theremigroup.com/

Business size: Other than Small

Price list current as of Modification #PO-0033 effective June 4, 2024

Prices Shown Herein are Net (discount deducted) mailto:fedbiz@theremigroup.com https://theremigroup.com/

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s):

SINs Recovery SIN Title

561210FAC 561210FACRC Facilities Maintenance and Management

OLM OLMRC Order-Level Materials (OLM’s)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply:

See Page 9

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item: See Page 10 - 13

2. Maximum order:

SINs Maximum Order

561210FAC $1,000,000

OLM $250,000

3. Minimum order: $100

4. Geographic coverage (delivery area): Domestic

5. Point(s) of production: 6325 Ardrey Kell Rd, Suite 200, Charlotte, NC 28277

6. Discount from list prices or statement of net price: Government Net Prices (discounts already deducted.)

7. Quantity discounts: N/A

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions: Net 30 days

9. Foreign items (list items by country of origin): N/A

10a. Time of delivery: Contact Contractor

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list: Contact

Contractor

10c. Overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B. point(s): Destination

12a. Ordering address(es): Ordering Address

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): PO Box 161593, Altamonte Springs, FL 32716

14. Warranty provision: N/A

15. Export packing charges: N/A

16. Terms and conditions of rental, maintenance, and repair: N/A

17. Terms and conditions of installation: N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: N/A

18b. Terms and conditions for any other services: N/A

19. List of service and distribution points: N/A

20. List of participating dealers: N/A

21. Preventive maintenance: N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/:

N/A http://www.section508.gov/

23. Unique Entity Identifier (UEI): X458FNVQ1YX9

24. Notification regarding registration in System for Award Management (SAM) database:

Contractor registered and active in SAM

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple

Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101,

22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for

SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

Corporate Overview

The Remi Group, LLC is the leading Equipment Maintenance Program (EMP) administrator. The Remi

Group provides firm-fixed-price full service Equipment Maintenance Agreements (EMA) that cover the costs associated with the repairs and maintenance of a wide range of electronic equipment types. The repair work for the equipment covered by the Equipment Maintenance Agreement is performed by each agency’s preferred service providers. The Remi Group issues direct payments to the service providers on a time-and-material billing basis once the service work is completed. Detailed service information is logged and available to the agency via The Remi Group’s online web application, Remi Online.

Traditional maintenance service contracts are replaced by an Equipment Maintenance Agreement when an agency chooses The Remi Group. By consolidating multiple service agreements with a comprehensive EMP, agencies are able to streamline the equipment maintenance management process and realize immediate and escalating savings throughout the life of the program.

Since 1998, The Remi Group has provided a centralized equipment management solution focused on providing comprehensive coverage that includes the costs associated with parts, labor, travel, emergency repair, and preventative maintenance. The Remi Group has provided turn-key technology management solutions to all major market segments including government entities, municipalities, colleges and universities, major healthcare organizations, and financial institutions.

Unlike traditional service agreements, The Remi Group is not affiliated with any OEM, service provider, or leasing company. This is an important distinction as it creates the optimum structure for maintaining the program’s objectivity. Typically, the OEM provides service and evaluates its performance. As an independent third party, The Remi Group can address any issues directly with the vendor on the agency’s behalf and suggest alternative providers in order to maintain the agency’s desired service quality. The Remi Group’s objectivity ensures the greatest possible return for every dollar invested in equipment assets and maintenance.

Program at a Glance

• Maintenance of multiple equipment types under one Equipment Maintenance Agreement.

• GSA contract guaranteed discount of 26% applied to current full service contracts for all eligible electronic equipment.

• Use of preferred service provider or alternative provider to perform equipment repairs and maintenance.

• Direct payment to service providers.

• Flexibility to customize coverage.

• Online management reports on program data.

• Extend the life of equipment assets by ensuring equipment is properly maintained.

• Provide a “capped” yearly maintenance budget for covered equipment.

Program Features

How the Program Works

• Equipment failure occurs.

• End user calls the service vendor directly.

• Preferred service provider performs on-site repairs.

• If repairs are performed by the agency’s in-house staff, The Remi Group will reimburse the agency per the agency’s service work order at the agreed upon rate.

• Equipment is repaired and The Remi Group is billed.

• The Remi Group issues payment directly to the service provider for covered corrective and/or preventative maintenance work.

• Maintenance program data is available via downloadable reports.

Other service options may be available.

How to Add Equipment to the Program

Maintenance Contract Evaluation

The Remi Group works with your agency or department to evaluate in-force vendor service agreements to ensure that equipment service levels, hours of coverage, coverage limitations, and total cost are consistent with industry best practices. Upon completion of this analysis, The Remi Group recommends the best service options for that piece of equipment. The goal of this process is to ensure service quality and equipment uptime, while achieving the greatest return for each dollar invested in the maintenance of your agency or department’s equipment.

Vendor Service Network

The Remi Group utilizes each agency’s chosen service vendors to service covered equipment. The Remi

Group’s Engineering Department continually searches for vendors to add to its vendor network database. Over the past 12 years, The Remi Group has worked with thousands of service vendors, nationally and internationally, and has developed many long standing working relationships. Service vendors utilized by the program are thoroughly evaluated to ensure that each vendor operates ethically, performs quality workmanship, communicates openly, and consistently delivers service in a timely manner.

Remi Online

The Remi Group offers complete program transparency to its clients via its secure website, Remi

Online. Agencies have access to maintenance history reports, covered equipment data, vendor usage reports, and much more. All program transactions, equipment maintenance activity, and vendor information is available 24x7 through Remi Online.

Coverage Versatility

The Remi Group provides a detailed Equipment Maintenance Agreement that outlines coverage inclusions and exclusions for all equipment items. At any time during the contract period, the agency is able to customize coverage levels to fit its needs. As an example, if a piece of equipment is priced for three preventative maintenance visits per year, the agency maintains the option to increase or decrease the preventative maintenance allowance. The Remi Group understands that many systems are component-based and is able to adjust coverage if requested by the agency to reflect the most current system configuration.

Loss Control Services

The Remi Group constantly monitors covered equipment maintenance cost trends, failure rates, and specific vendor performance to identify cost saving opportunities. When necessary, alternative service vendors and sources for manufacturer approved parts are identified. Managing vendor performance and ensuring that they are prevented from overcharging your agency or department on a case-by-case basis is critical to long-term program savings. In addition, The Remi Group Engineering Team is available

24X7 for consultation and support on all maintenance/program issues and assists agencies and departments in real-time on any specific maintenance event.

Program Training

The Remi Group offers training programs that may be scheduled as needed for all end users at no additional cost. Our training program includes: program operation, Remi Online training, management reporting, and loss control. The training programs are a great value to your agency or department as they provide end users with a detailed understanding of the program’s functionality, features, and benefits.

End users will be shown how to access valuable management reports that can be used to identify covered equipment and analyze performance trends.

Asset Locate

The Remi Group provides an equipment purchasing service called Asset Locate. Asset Locate offers a team of highly skilled equipment management professionals that understand your unique equipment needs. Our engineers consult and assist agencies or departments during new equipment purchase evaluation and are available to answer any questions that you may have during the procurement process.

Green Initiative

The Remi Group is serious about reducing our footprint on the environment. We are extremely focused on identifying service vendors that offer environmentally preferred products and services. Whenever possible we encourage the use of remanufactured ink and toner cartridges. Our program promotes the reduction of overall paper usage by requesting that all service reports and invoices are remitted via email as opposed to hardcopy.

Small, Minority, and Women Business Enterprises (S/M/WBE)

The Remi Group understands that many S/M/WBE companies that are qualified to provide equipment maintenance services on equipment may not have the capacity to submit proposals as prime contractors for a large or diverse grouping of equipment. It is The Remi Group’s intent to provide opportunities that would be within the capacity of these organizations when possible. Given the economic structure of

EMPs, the vast majority of revenue is directed toward vendors servicing covered electronic equipment.

In order to achieve effective S/M/WBE participation, The Remi Group actively pursues, promotes, develops, and sustains long lasting relationships with historically under represented service organizations and fosters the involvement of these service organizations as part of the EMP solution.

For more information please visit our website:

www.theremigroup.com

Basic Discount: Equipment Maintenance Management Program Pricing

Major Equipment

Type Cat.

MFG Maintenance

Contract Pricing*

(Per Unit or System)

Commercial

Discount MFC Cat.

MFC

Discount

GSA

Discount

Alarm Systems $800 - $54,000 14% - 20% State & Local Govt. 25% 26%

Analyzers $1,200 - $16,000 6% - 12% State & Local Govt.

25% 26%

Building Management Systems $1,800 - $65,000 14% - 20%

State & Local Govt. 25% 26%

Biomedical $200 - $36,000 14% - 18% State & Local

Govt. 25% 26%

Computers $50 - $300 20% 24% State & Local

Govt. 25% 26%

Copiers $250 - $85,000 5% - 15% State & Local

Govt. 25% 26%

Data Processing $500 - $75,000 20% - 24% State & Local

Govt. 25% 26%

Laboratory $1,500 - $24,000 8% - 14% State & Local

Govt. 25% 26%

Mail Processing $250 - $90,000 15% - 20% State & Local

Govt. 25% 26%

Diagnostic Imaging $50,000 - $300,000 12% - 18% State & Local

Govt. 25% 26%

Office Equipment $100 - $500 15% - 22% State & Local

Govt. 25% 26%

Security Systems $800 - $45,000 18% - 24% State & Local

Govt. 25% 26%

Telecommunications $500 - $230,000 20% - 24% State & Local

Govt. 25% 26%

Testing Equipment $200 - $18,000 12% - 18% State & Local

Govt. 25% 26%

Ultrasound $5,000 - $15,000 16% - 19% State & Local

Govt. 25% 26%

UPS/Power Systems $250 - $12,000 19% - 24% State & Local

Govt. 25% 26%

X-Ray General $8,000 - $22,000 13% - 16% State & Local

Govt. 25% 26%

X-Ray Security $5,000 - $40,000 18% - 22% State & Local

Govt. 25% 26%

X-Ray Film Processor $2,000 - $14,000 5% - 10% State & Local

Govt. 25% 26%

* Basis is manufacturer maintenance contract pricing per unit or system based on equipment configuration and maintenance terms. Discount is applied to current market manufacturer maintenance contract pricing on a per unit or system basis. Discount will be applied to manufacturer’s maintenance catalogue pricing for eligible equipment types. Discount remains in effect as long as the equipment is scheduled on the Equipment Maintenance Management Program.

Basic Discount: Equipment Maintenance Consulting and Assessment Services

LCAT

Commerc ial Price MFC Cat.

MFC

Discount

MFC

Price

GSA

Discount

GSA

Price w/o IFF

GSA

Price w/

IFF

Project

Manager

$105/hr State & Local Govt.

0% $105/hr 2% $103/hr $104/hr

Sr. Project

Analyst

$85/hr State & Local Govt.

0% $85/hr 2% $83/hr $84/hr

Project

Analyst

$75/hr State & Local Govt.

0% $75/hr 2% $73/hr $74/hr

Project

Engineer

$75/hr State & Local Govt.

0% $75/hr 2% $73/hr $74/hr

Risk

Analyst

$65/hr State & Local Govt.

0% $65/hr 2% $63/hr $64/hr

Data Entry Specialist

$40/hr State & Local Govt.

0% $40/hr 2% $38/hr $37/hr

Admin Support Specialist

$35/hr State & Local Govt. 0% $35/hr 2% $33/hr $34/hr

Labor Category Descriptions

Project Manager

Responsibilities:

• Identifies resources needed and assigns individual responsibilities.

• Manages day-to-day operational aspects of the program.

• Responsible for meeting the client’s needs and resolving any issues.

• Facilitates client and account team meetings.

• Manages client relationship.

• Responsible for overall management of account team.

Education/Experience:

• Position requires a BS/BA degree and 8 years of experience.

Sr. Project Analyst

• Analyzes business issues and challenges of client’s organization.

• Reviews clients program requirements, business processes and goals related to proposed solution.

• Works with client personnel to communicate program offering.

• Communicates openly with Project Manager and account team.

• Assists with implementation of program.

• Assists in the facilitation of team and client meeting.

• Develops business relationships with client personnel.

• Manages client expectations effectively.

• Position requires a BS/BA degree and 4 years of experience.

Project Analyst

• Assists Sr. Project Analyst in analyzing client’s current maintenance management situation.

• Responsible for the thoroughness of data collection.

• Assists in communicating program offering to all eligible users.

• Assists with program implementation.

• Fosters and maintains client relationship.

• Works with Risk Analyst to ensure accuracy of equipment schedules.

• Documents, analyzes, and reports pertinent program information.

• Proactively seeks opportunities for additional program savings.

• Position requires a BS/BA degree and 4 years of experience.

Project Engineer

• Oversees all complex service events.

• Provides technical advice and assistance to claims associates.

• Coordinates all large loss control activities.

• Performs new vendor verifications.

• Maintains vendor database.

• Participates in client/vendor meetings working to resolve program issues.

• Serves as the main technical resource for account team and client.

• Receives and manages loss notification calls from client.

• 24x7 on-call rotation.

• Assists in pre-engineering of equipment for quoting.

• Position requires a 4 year Engineering Degree and 4 years of experience.

Risk Analyst

• Creates client proposals/quotes to meet specific business needs; as well as standard products.

• Perform detailed analysis of contracts to make specific underwriting decisions.

• Ensures that all underwriting file documentation is complete, accurate, and current.

• Negotiates coverage, price, and custom features with Project Managers and Project Analysts.

• Has a sound understanding of the system.

• Manages the growth of the assigned book of business by producing professional and accurate policy documentation while analyzing losses and growth to determine renewal quotes.

• Some travel is required.

• College degree preferred.

• Proficient computer skills necessary, knowledge of Microsoft Office, with Word and Excel a must.

• Must have good math aptitude and strong analytical skills.

Data Entry Specialist

• Enter invoices daily to meet 48 hour deadline.

• File processed invoices.

• Scan invoices.

• Coordinate filing of new accounts.

• Understand and utilize claim system.

• Basic computer skills required.

• Excellent typing skills, minimum 50 wpm, with attention to detail.

• Data-entry experience is a plus.

• College degree desirable but not required.

Administrative Support Specialist

• Responsible for maintaining accurate client equipment schedules.

• Processes endorsement requests.

• Coordinates quote submissions.

• Oversees client relationship.

• Participates in weekly calls to large accounts.

• Responsible for processing change requests on equipment schedules.

• College degree preferred.

• Strong customer service skills a must.

• Proficient computer skill; knows Microsoft Office, with Work and Excel a must.

File details come from the government source that posted it. Updated .