Federal Supply Schedule GS10F173BA

All Languages, All the Time

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNET address GSA Advantage! is: GSAAdvantage.gov.

Schedule Title: Language Services

FSC Group 738 II

Contract Number: GS-10F-173BA

Contract period: June 02, 2014 thru June 01, 2019

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

Optimal Phone Interpreters, Inc.

755 Clay St.

Winter Park, Fl 32789

Phone (877) 746-4674

Fax (407) 629-4596 www.callopi.com

Point of Contact: Jackie Snook

Phone: (877)746-4674

Email: jsnook@callopi.com

Business size: Small Business

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SIN 382-1 TRANSLATION SERVICES

SIN 382-2 INTERPRETATION SERVICES

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession-affecting price.

See pricing at page 4.

1c. Labor Category Description – Translation Services

Labor Descriptions

Over the phone interpreting – (Interpreter)

Years Experience: 1 year minimum. Must be fluent in native language and English

Years Education: Associate degree, must pass OPI proprietary testing and orientation. Must complete at least 20 hours of continuing education yearly

Responsibilities: Provide accurate 1st person interpretation of phone conversation from native language to English and vice versa. Responsible to maintain confidentiality and to report to supervisor any issues encountered during call.

Document translation – (Translator)

Years Experience: 1 year minimum

Years Education: Associate degree, national interpreter certification

Responsibilities: Accurate translation of documents from foreign language to English and vice versa.

Translators convert written material from one or more 'source languages' into the 'target language', ensuring that the translated version conveys the meaning of the original as clearly as possible. Once complete will review for accuracy before it is proof read. Must meet set deadlines for each project.

Normal time of delivery is 2-3 days. The word count for an average 8 hr day is 2500 words. Proof reading is included in price and completed once.

2. Maximum order. $1,000,000.

3. Minimum order. $100.

4. Geographic coverage (delivery area). Domestic. The 48 contiguous states, Alaska, Hawaii, Puerto Rico, and Washington, D.C.

5. Point(s) of production: US

6. Discount from list prices or statement of net price. Prices are net.

7. Quantity discounts. None

8. Prompt payment terms. Net 30 days

9a. Government purchase cards are accepted at or below the micro-purchase threshold.

9b. Government purchase cards are accepted above the micro-purchase threshold.

10. Foreign items (list items by country of origin). None

11a. Time of delivery. Specified on the Task Order.

11b. Expedited Delivery. Specified on the Task Order.

11c. Overnight and 2-day delivery. Contact contractor.

11d. Urgent Requirements. Contact contractor.

12. F.O.B. point(s). Destination

13a. Ordering address(es). Optimal Phone Interpreters, Inc.

755 Clay St.Winter Park, Fl 32789

13b. Ordering procedures: For supplies and services, the ordering procedures, information on

Blanket Purchase Agreements (BPA’s), and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules/ordering).

14. Payment address(es). Optimal Phone Interpreters, Inc.

755 Clay St.Winter Park, Fl 32789

15. Warranty provision. Not applicable

16. Export packing charges. Not applicable

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level). Government purchase cards are accepted above the micro-purchase threshold.

18. Terms and conditions of rental, maintenance, and repair. Not applicable

19. Terms and conditions of installation. Not applicable

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices. Not applicable

20a. Terms and conditions for any other services. Not applicable

21. List of service and distribution points. Not applicable

22. List of participating dealers. None

23. Preventive maintenance. Not applicable

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). None

24b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

25. Data Universal Number System (DUNS) number. 024762354

26 Optimal Phone Interpreters, Inc.has registered in the System for Award Management database.

http://www.section508.gov/

GSA PRICING

SIN(s)

Service

(e.g. Labor Category or

Job Title/Task)

Unit of Issue

(e.g. Hour, Task, Sq Ft)

Price to

GSA

382-2 Over the phone interpreting Minute $ 1.57

382-1 Document translation -English to Spanish Word $ 0.2267

382-1

Document **Translation "to and From"

French, Farsi, Slovak, German, Chinese, Korean, Vietnamese, and Amharic.

Word $ 0.2569

SCA Eligible Labor Category SCA Equivalent Code Title Wage Determination No

Translator Foreign Language Translator 30110 1987-0989

The Service Contract Act (SCA) is applicable to this contract and it includes SCA applicable labor categories. The prices for the indicated (**) SCA labor categories are based on the U.S.

Department of Labor Wage Determination Number(s) identified in the SCA matrix. The prices offered are based on the preponderance of where work is performed and should the contractor perform in an area with lower SCA rates, resulting in lower wages being paid, the task order prices will be discounted accordingly.

Languages Available

Acholi Chuj Ilonggo Mende Slovenian

Afrikaans Chuukese Indonesian Mien Somali

Akan Creole Italian Minangkabau Soninke

Albanian Croatian Japanese Mixteco Spanish

Amharic Czechoslovakian Javanese Mizo Sranang

Apoi Danish Juba-Arabic Moldovian Sudanese

Arabic Dari Kannada Mongolian Swahili

Armenian Dinka Kanuri Moore Swedish

Ashanti Dutch Kaqchikel Nahuatl Szechuan

Assamese Estonian Karen Navajo Tagalog

Assyrian Ethiopian Karenni Nepalese Taiwanese

Azerbaijani/Azeri Ewe Kazakh Nigerian Tamil

Bahasa Farsi (Persian) Khmer Norwegian Tanga

Balinese Fijian Khmu Nuer Telugu

Balochi Filipino Kinyarwanda Oriya Thai

Bambara Finnish Kirundi Oromigna Tibetan

Basque Flemish Kongo Oromo Tigre

Bassa French Korean Pampango Tigrinyan

Batak Fukienese Krahn Pangasinan Toisanese

Belarusian Fulani Kurdish Papiamento Tongan

Bengali Fuzhou Kyrgyz Pashto Tshiluba

Berber Ga Lakota Persian Tsonga

Bhili Gaelic Lao / Laotian Pohnpeian Tswana

Bicol Galician Latin Polish Turkish

Boholano Gbandi Latvian Portuguese Turkmen

Borana Georgian Liberian Punjabi Ukranian

Bosnian German Lingala Quechua Umbundu

Bulgarian Gikuyu Lithuanian Quiche Urdu

Burmese Greek Lkale Romani Uyghur

Cachi Guarani Llahe Romanian Uzbek

Cambodian Gujarathi Llocano Russian Vietnamese

Canjobal Hainanese Macedonian Samoan Visayan

Cantonese Haitian Creole Madura Santali Waray

Cape Verde Hakha Makua Serahule Welsh

Creole Hausa Malagasy Serbian Wolof

Catalan Hebrew Malay Serbo-Croatian Xhosa

Cebuano Hiligaynon Malayalam Sesotho Yi

Chaldean (Aramaic) Hindi Maltese Shanghaiese Yiddish

Chaozhou Hmong Mam Shona Yoruba

Chavacano Hungarian Mandarin Sicilian Yugoslavian

Cherokee Ibo Mandinka Sindhi Zapoteco

Chichewa Igbo Marathi

Sinhalese

(Sinhala) Zhuang

Chin Ilocano Marshallese Slovak Zulu