MAS - Conduit Language Specialists, Inc. - GS10F0547P

Conduit Language Specialists GSA Contract GS10F0547P

Conduit Language Specialists GS10F0547P Page 1 of 42 Pages

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

Schedule For: Multiple Award Schedule (MAS) Federal Supply Group: MAS

Contract Number: GS-10F-0547P For more information on ordering from Federal Supply Schedule click on the FSS Schedules button at fss.gsa.gov

Contract Period: September 3, 2004 through September 2, 2024

Contractor: Conduit Language Specialists 110 Augusta Way

Paris, KY 40631 Telephone: 859-299-3178

Web Site: www.conduitlanguage.com E-mail: vmyers@conduitlangauge.com Contract Administration: Victoria Villegas-Myers, VP/GM

Business Size: Other than small business

Pricelist current as of Modification #PS-A812, effective February 4, 2020 http://www.conduitlanguage.com/ mailto:vmyers@conduitlangauge.com

Conduit Language Specialists GS10F0547P Page 2 of 42 Pages

CORPORATE PROFILE

Diana Villegas and Victoria Villegas-Myers founded conduit Language Specialists in 1999. Both principals have extensive careers as linguists and monitors in the specialized world of electronic surveillance/Title III Interceptions. Since its founding, the company has earned nationwide acclaim and recognition. Conduit Language Specialists has been involved in a wide variety of services directly related to wire intercepts, interpretation, translation, and transcription from both audio and document files. CLS has supported a number of agencies’ efforts, including:

Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)

Bureau of Narcotic Enforcement (BNE)

Department of Homeland Security/Immigration and Customs Enforcement (ICE)

Drug Enforcement Administration (DEA) Nationwide

Federal Bureau of Investigation (FBI)

High Intensity Drug Trafficking Areas (HIDTA) Nationwide

Internal Revenue Service (IRS)

Sheriff’s, police departments, and task forces nationally

U.S. Attorney’s Office

U.S. State Department

Veteran's Administration

Conduit Language Specialists can provide a full staff within 24 hours for most languages. The company is the largest local supplier of Title III linguists for law enforcement in the states of Arizona, California, Colorado, Florida, Georgia, Montana, New Mexico, Texas, Utah, Washington and Wyoming. The principals maintain an onsite presence at every worksite in order to uphold the highest standard of quality control.

In addition to its proven expertise working in the specialized world of law enforcement, CLS has extensive experience in the fields of court interpreting, transcription, and document translation for legal, medical, and technical clients.

Conduit Language Specialists GS10F0547P Page 3 of 42 Pages

CUSTOMER INFORMATION

1a. Table of Awarded Special Number(s) with appropriate cross-reference to page numbers:

SIN Recovery SIN Description 541930 541930-RC Translation and Interpretation Services OLM OLM-RC Order-Level Materials (OLM)

1b. Identification of the lowest price model number and lowest unit price for that model for each special item number awarded in the contract this price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply: See attached pricing.

2. Maximum Order: $350,000.00

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): CONUS

5. Point(s) of production (city, county, and state or foreign country): HQ Office: Conduit Language Specialists 110

Augusta Way Paris, KY 40361

6. Discount from list prices or statement of net price: Net prices, all of which include 0.75% IFF

7. Quantity discounts: N/A

8. Prompt payment terms: Net 30 days; no discount. "Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions."

9a. Notification that Government purchase cards are accepted up to the micro-purchase threshold: Yes

9b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold: Will accept

10. Foreign items (list items by country of origin): N/A

11a. Time of Delivery (Contractor insert number of days): Regular Turnaround Time is specified on the task order.

11b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Items available for expedited deliveries are noted in this price list.

11c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available.

Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: CLS offers overnight and second-day delivery using several carriers (Federal Express, UPS, US Mail). The schedule customer may contact CLS for rates for overnight and second-day delivery.

Conduit Language Specialists GS10F0547P Page 4 of 42 Pages

11d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: In the event of an urgent requirement, clients are encouraged to use any of the multiple telephone numbers listed below to contact the appropriate production shift.

Main Telephone Numbers: (8:00 a.m. – 5:00 p.m. Eastern Time) : 859-299-3178

12. F.O.B Points(s): Destination

13a. Ordering Address(es): Conduit Language Specialists 110 Augusta Way Paris, KY 40631 Phone: 859-299-3178 Fax: 859-299-1571

13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address(es): Same as ordering address

15. Warranty provision: None

16. Export Packing Charges (if applicable): N/A

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level):

18. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

19. Terms and conditions of installation (if applicable): N/A

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

20a. Terms and conditions for any other services (if applicable): N/A

21. List of service and distribution points (if applicable): N/A

22. List of participating dealers (if applicable): N/A

23. Preventive maintenance (if applicable): N/A

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). N/A

24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information

Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

25. Data Universal Numbering System (DUNS) number: 005065946

26. Notification regarding registration in System for Award Management (SAM) database. Registered

27. Final Pricing:

The rates shown below include the Industrial Funding Fee (IFF) of 0.75% http://www.section508.gov/

Conduit Language Specialists GS10F0547P Page 5 of 42 Pages

SCLS Eligible Labor Category SCLS Equivalent Code and Title WD Number Foreign Language Translator 30110 Foreign Language Translator 1987-0989 Clerical Assistant 01113 -General Clerk III 2015-4281 Court Certified Linguist 30110 Foreign Language Translator 1987-0989 Telecommunications Specialist 23931 – Telecommunications Mechanic I 2015-4281 Computer Operator 14044 – Computer Operator IV 2015-4281 Sign Language Interpreter 30130 – Interpreter Sign Language 1988-0742 Site Supervisor – Analytic Analytic Linguist 2015-4281 Shift Supervisor – Analytic Analytic Linguist 2015-4281 Spanish Linguist – Analytic Analytic Linguist 2015-4281 Common Linguist – Analytic Analytic Linguist 2015-4281 Exotic Linguist – Analytic Analytic Linguist 2015-4281 Linguist (Court Certified) – Analytic Analytic Linguist 2015-4281 Investigative Linguist / CDEP Analytic Linguist 2015-4281

The Service Contract Labor Standards (SCLS) is applicable to this contract as it applies to the entire Multiple Award Schedule and all services provided. While no specific labor categories have been identified as being subject to Service Contract Labor Standards due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract

Conduit Language Specialists GS10F0547P Page 6 of 42 Pages

Languages Supported

Category I – Common Category II – Common Exotic Category III – Exotic

Spanish and Dialects: Albanian Afaan Ormo

- Castillian

- Caribbean

- Colombian

- Cuban

- Dominican

- Mexican

- Puerto Rican

Afrikaans

Akan (Ghana)

Algerian

English Arabic and Dialects: Amharic/Assyrian

(including Urban Street Slang dialects

North Ireland/Wales/Scottish English Dialects

- - General Arabic

- - Chaldean

- - Dari

- - Gulf

- - Iraqi

- - Lebanese

- - Levantine

- - Palestinian

- - Egyptian

- - Yemeni

Arabic Balanda

Arabic Sudanese

Arabic

Azeri

Armenian Bahsha

Balkan

Baltic States/Lativan/Lithuanian

Balochi (Baloch)/Baluchi

Bosnian Belarusian

Bengali

Conduit Language Specialists GS10F0547P Page 7 of 42 Pages

Berber-Amazi

Berber Dialects

Burma

Burmese

Byelorussian Hungarian/Belarusian

Cameroon

Canadian

Caribbean English Patois

Caribbean Creole

Chamorro

Chichewa

Chimora

Chin

Bulgarian Chinese and Dialects:

- Fukinese

- Fuzhou Dialect

- Hakka

- Hunan

- Shanghainese

- Toisan

- Toishanese

- Fookien

Cambodian and Dialects:

- Hmong

- Khmer

Chuk-Micronesian

Chuukees

Czechoslovakian

Chinese

- Mandarin

- Cantonese

- Taiwanese

Dari

Daril

Dinka

Dutch/Danish

Dutch/Flemish

Conduit Language Specialists GS10F0547P Page 8 of 42 Pages

Ebo/Ibo/Igbo

Creole and Dialects:

- French

- Haitian

- Patois

- Belizean

Ethiopian

Estonian

Croatian (Serbo Croatian) Finnish

Flemish

Fulani/Hasuanbo

Farsi and Dialects:

- Afghani

- Iranian

- Persian

Ga- Ghana-Ghanian- Gann and Dialects:

- Ewe

- Fante

- Twi

French Georgian

Ghana

Grebo

German

Guyanese

Greek

Hausa

Hebrew Hindi and Dialects:

- Gujarati/Gujarat/Ghzaratti

- Pasto/Pashtu

- Punjabi/Punjab

- -Urdu

Hungarian

Icelandic

Indonesian/Bahasa Jamaican Patois

Indonesia

Italian Japanese

Polish Kachin

Kanjobal

Kashmiri

Portuguese (Brazilian)

Romanian

Conduit Language Specialists GS10F0547P Page 9 of 42 Pages

Kazakh

Keren Sgaw (Burma)

Khirghiz

Kiknogo/Kingiona

Kikongo

Kinyarwanda

Korean

Krahn

Krio

Russian Kurdish

Serbian Lao- Laotian

Lapp

Latavian

Lingla

Slavic/Slovak Liberian and Dialects:

- Daun

- Kissi

- Krahn-Crown-Qrohn

- Vai

Tagalog and Dialects:

- Cebuano

- Ilocano

Lithuanian

Luxembourgish

Thai Macedonian

Madingo

Malayo-Ploynesian

Maltese

Mandalay

Marathi

Malaysian

Conduit Language Specialists GS10F0547P Page 10 of 42 Pages

Mincbi-Fuzhou

Minnan Hokkien Taiwanese

Moldovan

Mongolian

Moshi-Dagomba

Malayalam

Malagasy

Vietnamese Mandingo

Yue (Cantonese)

Masshallese

Nepalese-Nepali

Norwegian

Pashai

Philippine Tagalog

Romanian

Slovenian

Somali

Samoan

Sanskirt

Shan

Shona

Sindhi

Sindhaiese

Sinhala

Conduit Language Specialists GS10F0547P Page 11 of 42 Pages

Sotho

Suriname Tongo

Swahilli

Swedish

Tadjik

Tajik

Taki Taki

Tamil

Telugu

Tibetan

Tigrinya

Tongan

Turkic

Turkish

Turkmen

Ukranian

Uzbek

Visayan Nisayan (Cebuano)

Yiddish

Yoruba/Nigerian

Yue/Cantonese

Yugoslavian

Yunnanese

Wenzhou

Wolof

Wu (Shanghainese)

Conduit Language Specialists GS10F0547P Page 12 of 42 Pages

Xhosa

Xlang

Zulu

Conduit Language Specialists GS10F0547P Page 13 of 42 Pages

GSA PRICING

Translation Services:

Special Item 541930 and 541930RC Services include the translation of written, electronic, and multi-media material to and from English and native foreign languages. Materials include, but are not limited to: business, legal, medical, technical, documents, software, website localization for Internet and Intranet, and transcriptions for Title III Monitoring recorded audio files. Client consultation and project management services (priced separately) include translation formatting, proofreading, text adaptation, editing, graphic design, and desktop publishing.

At Conduit Language Specialists, we are dedicated to precision, careful scrutiny, and timely delivery—all while providing the highest possible quality and service. All of our linguists are native speakers and trained professionals. Each one has current knowledge of technical usage, regional idioms, and cultural sensibilities, no matter how specialized or localized. What’s more, our extensive network of more than 4,000 worldwide language professionals means we can provide you with the translation services you need where and when you need them.

SIN

Service or Labor Category Title

Unit Of Issue

Year 16 9/3/2019- 9/2/2020 w/ IFF

Year 17 9/3/2020- 9/2/2021 w/ IFF

Year 18 9/3/2021- 9/2/2022 w/ IFF

Year 19 9/3/2022-

9/2/2023 w/

IFF

Year 20 9/3/2023-

9/2/2024 w/

IFF

541930 Translation CAT I - Rush Word 0.2015 0.2053 0.2093 0.2132 0.2173

541930 Translation CAT I

- Non Rush

Word 0.1679 0.1711 0.1744 0.1777 0.1811

541930 Translation CAT II

– Rush

Word 0.3135 0.3194 0.3255 0.3317 0.3380

541930 Translation CAT II

- Non Rush Word 0.2799 0.2852 0.2906 0.2961 0.3018

541930 Translation CAT III

- Rush

Word

0.3247 0.3308 0.3371 0.3435 0.3501

541930 Translation CAT III

- Non Rush Word 0.2911 0.2966 0.3023 0.3080 0.3138

“Rush Rate” for the 24-hour turn-around service for the first 2,000 words.

“Non-Rush Rate” for 48 hours turn-around service for the first 2,000 words.

Minimum order: $100.00

Conduit Language Specialists GS10F0547P Page 14 of 42 Pages

Interpretation Services:

Special Item 541930 and 541930RC Services include the interpretation of oral communication to and from English and native foreign languages. Interpretation includes but is not limited to: Simultaneous, Consecutive, Escort, Community, and Telephonic. Interpreter forums may include meetings, conferences, seminars, litigation, briefings, and training.

Qualified Interpreter

Functional Responsibilities:

Readily able to communicate with the non-English speaking person, translate the proceedings, and accurately repeat and translate the statements of the non-English speaking person into oral English, and the statements of other persons into the language spoken by the non-English speaking person. Readily able to translate non-English written materials into English, and from English into their designated foreign language.

Minimum Education:

Qualified Interpreter must have a Bachelor’s Degree from an accredited college or university

Minimum Experience:

Qualified Interpreters must have a minimum of four years’ experience in language translation and interpretation.

Category Title

Unit Of

Issue

Year 16

9/3/2019- 9/2/2020 w/

IFF

Year 17

9/3/2020- 9/2/2021 w/

Year 18

9/3/2021- 9/2/2022 w/

Year 19

9/3/2022- 9/2/2023 w/

Year 20

9/3/2023- 9/2/2024 w/

IFF

541930 Interpreter - Qualified CAT I - Hourly

Hour $64.38 $65.60 $66.85 $68.12 $69.41

541930 Interpreter - Qualified CAT I - 1/2 Day 1/2 Day

$193.13 $196.80 $200.54 $204.35 $208.23

541930 Interpreter - Qualified CAT I -Full Day

Full Day $386.24 $393.58 $401.06 $408.68 $416.45

541930 Interpreter - Qualified CAT II - Hourly

Hour $109.15 $111.23 $113.34 $115.50 $117.69

541930 Interpreter - Qualified CAT II - 1/2 Day

1/2 Day $327.48 $333.70 $340.04 $346.50 $353.08

541930 Interpreter - Qualified CAT II -Full Day

Full Day $654.94 $667.39 $680.06 $692.98 $706.15

541930 Interpreter - Qualified CAT III - Hourly Hour

$142.74 $145.45 $148.22 $151.03 $153.90

541930 Interpreter - Qualified CAT III - 1/2 Day 1/2 Day r

$428.23 $436.37 $444.66 $453.11 $461.71

541930 Interpreter - Qualified CAT III -Full Day

Full Day $856.46 $872.73 $889.31 $906.21 $923.43

* Full and Half Day rates require mandated rest breaks and lunch

Conduit Language Specialists GS10F0547P Page 15 of 42 Pages

State Registered/Certified Interpreter

An interpreter who has passed specific court interpreting tests (mandated by state), and who has fulfilled all certification requirements. Certification availability varies per state and is awarded by either the Office of the State Court Administrator or the Judicial Council of the State.

A registered interpreter has passed the Judicial Council Court Interpreters Program English fluency exam, offered to interpreters of languages where there is currently no certification examination available.

Performs all the responsibilities of a Qualified Interpreter.

Minimum Education:

Qualified Interpreter must have a Bachelor’s Degree from an accredited college or university.

Minimum Experience:

Qualified Interpreters must have a minimum of four years’ experience as a State Registered/Certified Interpreter in language translation and interpretation.

Issue

Year 16 9/3/2019- 9/2/2020 w/ IFF

Year 17 9/3/2020- 9/2/2021 w/ IFF

Year 18 9/3/2021-

9/2/2022 w/

IFF

Year 19 9/3/2022-

9/2/2023 w/

IFF

Year 20 9/3/2023-

9/2/2024 w/

IFF

541930 Interpreter - State Cert CAT I - Hourly

Hour $85.82

$87.45

$89.12

$90.81

$92.53

541930 Interpreter - State Cert CAT I - 1/2 Day 1/2 Day

$257.47

$262.36

$267.35

$272.43

$277.60

CAT I -Full Day Full Day

$431.03

$439.22

$447.56

$456.06

$464.73

CAT II - Hourly Hour

$145.54

$148.30

$151.12

$153.99

$156.92

CAT II - 1/2 Day 1/2 Day

$436.62

$444.92

$453.37

$461.99

$470.76

CAT II -Full Day Full Day

$727.71

$741.54

$755.63

$769.98

$784.61

CAT III - Hourly Hour

$171.29

$174.55

$177.86

$181.24

$184.69

CAT III - 1/2 Day

1/2 Day $513.88

$523.64

$533.59

$543.73

$554.06

CAT III -Full Day

$916.92

$934.34

$952.09

$970.18

$988.61

Conduit Language Specialists GS10F0547P Page 16 of 42 Pages

Federal Court Certified Interpreter

An interpreter who has passed an interpreter certification exam, usually mandated by legislation. Federal certification is available in Spanish, Haitian Creole, and Navajo only.

Additionally, the Federal Court Certified interpreter process is a difficult two stage procedure involving written and oral exams that occur in alternating years. Furthermore, the cost of the exams and the experience needed for this type of certification is very high, limiting the number of Federal Court Certified interpreter even more.

Performs all the responsibilities of a Qualified Interpreter.

Minimum Education:

Qualified Interpreter must have a Bachelor’s Degree from an accredited college or university.

Minimum Experience:

Qualified Interpreters must have a minimum of four years’ experience as a Federally or State

Issue

Year 16 9/3/2019-

9/2/2020 w/

IFF

Year 17 9/3/2020-

9/2/2021 w/

IFF

Year 18 9/3/2021-

9/2/2022 w/

IFF

Year 19 9/3/2022- 9/2/2023 w/

IFF

Year 20 9/3/2023-

9/2/2024 w/

541930 Interpreter -

Federal Cert CAT III

- Hourly

$125.95

$128.34

$130.78

$133.26

$135.80

- 1/2 Day

1/2 Day

$377.85

$385.02

$392.34

$399.80

$407.39

-Full Day

$755.70

$770.06

$784.69

$799.60

$814.79

Conduit Language Specialists GS10F0547P Page 17 of 42 Pages

Comprehensive Linguistic Analytical Support Services:

Comprehensive Language Services in support of local, national, or global requirements that support the missions of military, law enforcement, homeland and national security organizations among others. Services include but are not limited to: Collecting, translating/interpreting and delivering mission-related data; performing data analysis; cultural consulting; role-playing; Title III monitoring and intercepts; interview support, preparing related reports and assessments; forensic processing; screening/gisting; related project/program management and control for linguist screening and recruitment; logistical coordination; site supervision and quality control of all related services. Linguists with security clearances are included in the above-mentioned services. Services provided under this SIN include communication from a source language to a target language.

Under this special item, Conduit Language Specialists furnishes Title III support within a multi-lingual environment, pursuant to Title 18 USC, Sections 2510-2521. As such, CLS linguists/specialists with extensive experience and appropriate background provide interception of electronic surveillance communications, coupled with analysis and investigation of other pertinent material. These services are offered on behalf of or in conjunction with investigative and law enforcement authorities conducting investigations or surveys related to national and homeland security.

CLS services include a vast array of multi-lingual support ranging from monitoring and transcription to intelligence gathering and analysis. The company’s experience with the federal government has predominantly involved liaison and counter-intelligence services, furnished in conjunction with linguist support. All of Conduit linguists are certified and hold federal clearances.

Conduit Language Specialists linguists are capable of listening to and reading lawfully intercepted foreign language communications and performing immediate verbal summaries, as well as subsequent written or typed summaries, in English. CLS will provide a typed, concise, and accurate synopsis of an oral or written communications intercept containing the identity of the speakers or correspondents, and all locations and events mentioned that pertain to the subject of the communication. We will also:

Supervise, organize, and staff wire rooms and maintain operations on a daily basis.

Supply expert linguists for tracking, monitoring, and translation of intercepted communications and maintain accurate records of intercepted communications.

Provide voice recognition analysis expertise with discernment and clear communication of pertinent intelligence.

Conduit Language Specialists GS10F0547P Page 18 of 42 Pages

Furnish linguists who are computer literate in PC, Microsoft Word, T2S2/Voice Box/MLS, Pen-Link, and RedWolf.

Supply linguists who are adept at understanding native coded vernacular.

Maintain flawless transition of chain of evidence.

Fully transcribe conversations and validate and proofread transcriptions/translations for court.

Issue

Year 16 9/3/2019- 9/2/2020 w/ IFF

Year 17 9/3/2020-

9/2/2021 w/

IFF

Year 18 9/3/2021-

9/2/2022 w/

IFF

Year 19 9/3/2022-

9/2/2023 w/

IFF

Year 20 9/3/2023-

9/2/2024 w/

IFF

541930 Program Manager Hour $58.57 $59.68 $60.81 $61.97 $63.15 541930 Program Manager

(Overtime)

$80.98

$82.52

$84.09

$85.69

$87.31

541930 Site Manager Hour $52.20 $53.20 $54.21 $55.24 $56.29

541930 Site Manager(Overtime) Hour $72.18 $73.56 $74.95 $76.38 $77.83 541930 Shift Manager Hour $50.08 $51.03 $52.00 $52.98 $53.99 541930 Shift Manager (Overtime) Hour $69.24 $70.56 $71.90 $73.26 $74.65

541930 Spanish Linguist Hour $47.96

$48.87

$49.80

$50.75

$51.71

541930 Spanish Linguist (Overtime)

$66.31

$67.57

$68.86

$70.17

$71.50

541930 Court Registered/Certified Linguist

$76.57

$78.03

$79.51

$81.02

$82.56

541930 Court Registered/Certified Linguist (Overtime)

$105.88

$107.89

$109.94

$112.03

$114.15

541930 Clerical Assistant Hour $39.49 $40.24 $41.01 $41.79 $42.58

541930 Clerical Assistant (Overtime)

$54.61

$55.64

$56.70

$57.78

$58.88

541930 Telecommunications Specialist

$69.14

$70.45

$71.79

$73.16

$74.55

541930 Telecommunications Specialist (Overtime)

$95.60

$97.42

$99.27

$101.16

$103.08

541930 Computer Operations Hour $56.44 $57.51 $58.60 $59.71 $60.85

541930 Computer Operations (Overtime)

$78.03

$79.52

$81.03

$82.57

$84.14

541930 Other Language Linguist* Hour $64.91 $66.15 $67.40 $68.68 $69.99 541930 Other Language Linguist*

(Overtime)

$89.76

$91.46

$93.20

$94.97

$96.78

* See language categories II and III on pages 6-7.

Program Manager

Conduit Language Specialists GS10F0547P Page 19 of 42 Pages

The Program Manager manages and oversees the day-to-day operations for multiple active sites where Conduit Language Specialists is providing language services on significant programs. These services include, but are not limited to, Transcription, Translation and Title III Monitoring Services. The Conduit Program Manager acts as the principle point of contact for the Government's representative responsible for technical administration of the awarded projects. The Program Manager ensures proper surveillance of the Contractors (Conduit’s) performance and supports Conduit Operations with the successful delivery of day-to-day services, work production and operations administration. The Program manager receives and delivers Work Request Authorizations (Task Orders), manages Conduit’s contract personnel, ensures quality control adherence and implementation, and delivers required status reports.

Minimum Education:

The Program Managers must have a Bachelor’s Degree from an accredited college or university and a significant major course study in program management or other related experience.

Minimum Experience:

The Program Manager must have experience in translating, interpreting or other work requiring the use of English and foreign language; or a combination of work that required English and the foreign language, a minimum of five years’ experience in managing language services monitoring and developing compliance programs. Must have a good knowledge of program management principles and techniques.

Site Manager

The Site Manager manages and oversees the day-to-day operations for a single active site where Conduit Language Specialists is providing language services with a significant number of linguists. These services include, but are not limited to, Transcription, Translation and Title III Monitoring Services. The Conduit Site Manager acts as the principle point of contact for the Government's site. The Site Manager ensures proper surveillance of the Contractors (Conduit’s) performance and supports Conduit Operations with the successful delivery of day-to-day services, work production and operations administration. The Site manager receives and delivers Work Request Authorizations (Task Orders), manages Conduit’s contract personnel, ensures quality control adherence and implementation, and delivers required status reports. Insures completion of all administrative activities associated with site activities.

The Site Managers must have a Bachelor’s degree from an accredited college or university with major course study in program management, the main language being translated, or other related experience.

The Site Manager must hold a certificate from an approved language testing center proving native or near-native language capabilities. This certificate must be renewed, at minimum, every five (5) years.

Conduit Language Specialists GS10F0547P Page 20 of 42 Pages

The Site Manager has experience in translating, interpreting or other work requiring the use of English and foreign language; or a combination of work that required English and the foreign language, along with a minimum of five years’ experience in language services monitoring and developing compliance programs. Must have a working knowledge of personnel management.

Shift Manager

The Shift Manager is an experienced linguist who serves as an adjunct for the Site Manager. In addition to the general monitoring responsibilities of a linguist, the Shift Manager relays pertinent information between shifts, serves as a point of contact in the case leader's absence, provides mentoring for new linguist, manages and oversees the day-to-day operations for a shift of linguists at a single active site where Conduit Language Specialists is providing language services with a significant number of linguists.

These services include, but are not limited to, Transcription, Translation and Title III Monitoring Services.

The role of a Shift Manager is to provide Language Services support to Conduit customers and clients. In addition to Language Services, the Shift Manager will provide administrative support. The Conduit Shift Manager acts as the principle point of contact for the Government's investigative representative, usually a law enforcement agent. The Shift Manager acts as the lead linguist for that particular shift and is the primary technical point of contact with the agent in regard to the ongoing content and status of the active linguists.

The Shift Manager must have a Bachelors’ degree, plus a certificate from an approved language testing center proving native or near-native language capabilities. This certificate must be renewed, at minimum, every five (5) years.

Must have three years’ experience in translating, interpreting or other work requiring the use of English and foreign language; or a combination of work that required English and the foreign language in a Title III environment. Should have experience that demonstrates an ability to effectively manage resources to satisfy project objectives and ensure completion of assigned tasks.

Linguist (Spanish and Other Language)

The TITLE III Linguist is to provide Language Services support to Conduit customers and clients. The most common Languages Services support include: Monitoring, Transcribing, Translating and Interpreting:

monitoring of on-going investigations, transcription and translation of files in various media formats, summarization of recorded audio files in various software formats and general Language support to Conduit customers and associated clients. The Linguist can read, speak and comprehend the required foreign language with a native or near-native ability, and to read and understand various text-types, and have the ability to comprehend slang and colloquial expressions in the required foreign language and translate them into their English equivalent. The Linguist provides reliable and accurate transcriptions, Conduit Language Specialists GS10F0547P Page 21 of 42 Pages translation or interceptions and/or summaries of source materials or intercepts, into English. Linguists are capable of performing multi-functional duties; i.e., when not intercepting, they can translate or transcribe source materials/documents and/or perform quality control functions on documents/materials completed by other Linguists. Linguists perform, as required, administrative duties related to tasks; attends minimization briefings and understands and complies with Court regulations concerning minimization procedures; understands and complies with the Standards of Conduct for Linguists, and is trained to access and appropriately utilize Windows-based computer software programs. Linguists are trained on the computer systems found in the typical wireroom, including the Voice Box (JSI), Redwolf (Raytheon), Pen-Link (Lincoln) and T2S2 software systems. All Linguists are knowledgeable of the capabilities of the software, meaning that each can manually perform the duties accomplished by the software should that be necessary. All linguists are versed in standard electronic surveillance operations and wireroom protocols and procedures.

The Linguist has a Bachelors’ degree with a major study in the appropriate foreign language from an English-speaking college or university, plus a certificate from an approved language testing center proving native or near-native language capabilities. This certificate must be renewed, at minimum, every five (5) years. Many of our Analytic Linguists (and all those performing efforts in CA) are also certified by the State of California with a State Certification for Electronic Surveillance.

Must have at least two years’ experience in translating, interpreting or other work requiring the use of English and foreign language; or a combination of work that required English and the foreign language in a Title III environment.

Court Registered/Certified Linguist

The Court Certified Linguist provides the skills and qualifications of the regular Linguist, but is certified by the court that has cognizance over the case being investigated. Only interpreters who pass the Court Interpreter Certification Examination and register with the Judicial Council are referred to as “certified court interpreters.”

State Registered/Certified Interpreter: A certified interpreter is one who has passed specific court interpreting tests (mandated by state), and who has fulfilled all certification requirements. Certification availability varies per state and is awarded by the Office of the State Court Administrator or the Judicial Council of the State. A registered interpreter has passed the Judicial Council Court Interpreters Program English fluency exam, offered to interpreters of languages where there is currently no certification examination available.

Federal Court Certified Interpreter: An interpreter who has passed an interpreter certification exam, usually mandated by legislation. Additionally, the Federal Court Certified interpreter process is a difficult two stage procedure involving written and oral exams that occur in alternating years. Furthermore, the cost of the exams and the experience needed for this type of certification is very high, limiting the

Conduit Language Specialists GS10F0547P Page 22 of 42 Pages number of Federal Court Certified interpreter even more. Please note that currently the only languages for Federal Certification are Haitian Creole, Navajo and Spanish. For exotic languages without Federal Certification, we have Analytic Linguists who are registered with the local courts.

Qualified Interpreter must have a Bachelor’s Degree from an accredited college or university.

Clerical Assistant

The Clerical Assistant performs a variety of clerical tasks to ensure the efficient support of TITLE III operations at a site, and performs related duties as assigned. The primary goal of the Clerical Assistant is to support a supervisor and/or linguists, provide secretarial services and assistance for the purpose of facilitating the supervisor’s and/or linguists' own work and relieving the supervisor and/or linguists of day-to-day clerical detail. Under general supervision of the Site and/or Shift Manager, the Clerical Assistant independently prepares reports, prepares and reviews timecards and staffing plans and establishes manual or electronic recordkeeping/filing systems and/or data base files. Has knowledge of the basic capabilities and functions of word processing applications software; has basic math skills, knowledge of the principles of business English, grammar and punctuation; general good telephone etiquette, skills in using general office equipment such as telephones multi-line telephone system, fax, duplicating machines, copiers, and computers, skills in communicating effectively with others both orally and in writing and an ability to establish and maintain effective working relationships with those contacted in the course of work.

The Clerical Assistant has a High School Diploma or G.E.D.

The Clerical Assistant has at least one year of related work experience

Telecommunications Specialist

The Telecommunications Specialist establishes and supports communications systems by integrating voice and data telecommunications network, circuits, and equipment. Plans network installations by studying technical specifications; preparing an installation schematic. Establishes voice and data networks by programming features; establishing interfaces and integrations; following industry standards; activating remote access tools. Verifies service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems; conferring with engineers. Documents network by recording configuration diagrams and programming. Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation. Maintains

Conduit Language Specialists GS10F0547P Page 23 of 42 Pages customer rapport by listening to and resolving concerns; answering questions. Maintains safe work environment by following standards and policies. Ability to comprehend technical language of operating instructions and equipment manuals and to clearly explain any operating problems and difficulties. Has specialized knowledge of, and are trained on, the computer systems found in the typical wireroom, including the Voice Box (JSI), Redwolf (Raytheon), Pen-Link (Lincoln), and T2S2 software systems.

The Telecommunications Specialist has a High School Diploma or G.E.D. supplemented with at least one year of coursework in applicable Computer Science.

One to two years of telecommunications experience or the equivalent combination of education and experience. Must have experience in general telecommunications and computer networks and knowledge of telecommunications and network concepts and techniques.

Computer Operator

Provides computer support to large linguist teams. Prepares equipment for operations by accessing software in computer; loading paper into printers and plotters; preparing for output, maintains operations by monitoring error and stoppage messages; observing peripheral equipment; entering commands to correct errors and stoppages; reloading paper; making adjustments in process; notifying supervisor for additional resource, and ensures operation of equipment by completing preventive maintenance requirements and tests; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Also maintains supplies inventory by checking stock to determine inventory level;

anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Maintains client confidence and protects operations by keeping information confidential. Contributes to team effort by accomplishing related results as needed.

The Computer Operator has a High School Diploma or G.E.D. supplemented with one year of coursework in Computer Science

Requires six months to one year computer operations experience or the equivalent combination of education and experience. Must have Knowledge of computer operation concepts and techniques. Ability to comprehend technical language of operating instructions and equipment manuals and to clearly explain any operating problems and difficulties.

Conduit Language Specialists GS10F0547P Page 24 of 42 Pages

Service or Labor Category Title

Issue

Year 16 9/3/2019- 9/2/2020 w/ IFF

Year 17 9/3/2020- 9/2/2021 w/ IFF

Year 18 9/3/2021- 9/2/2022 w/ IFF

Year 19 9/3/2022- 9/2/2023 w/ IFF

Year 20 9/3/2023- 9/2/2024 w/ IFF

541930 Project Manager - Analytic Hour $81.66 $83.21 $84.80 $86.41 $88.05

541930 Project Manager - Analytic (Overtime) Hour $112.92 $115.06 $117.25 $119.48 $121.75

541930 Site Supervisor– Analytic Hour $71.33 $72.68 $74.06 $75.47 $76.90

541930 Site Supervisor– Analytic (Overtime) Hour $98.64 $100.51 $102.42 $104.36 $106.35

541930 Shift Supervisor– Analytic Hour $64.33 $65.55 $66.80 $68.07 $69.36

541930 Shift Supervisor– Analytic (Overtime) Hour $88.96 $90.65 $92.38 $94.13 $95.92

541930 Spanish Linguist-Analytic Hour $60.87 $62.03 $63.21 $64.41 $65.63

541930 Spanish Linguist- Analytic (Overtime) Hour

$84.17

$85.77

$87.40

$89.06

$90.75

541930 Linguist (Court Certified) Analytic Hour $86.87 $88.52 $90.20 $91.92 $93.66

541930 Linguist (Court Certified)- Analytic (Overtime) Hour $120.11 $122.40 $124.72 $127.09 $129.51

541930 Common Linguist – Analytic* Hour $67.80 $69.09 $70.40 $71.74 $73.10

541930 Common Linguist – Analytic (Overtime)* Hour $93.76 $95.54 $97.35 $99.20 $101.09

541930 Exotic Linguist – Analytic* Hour $74.73 $76.15 $77.60 $79.07 $80.58

541930 Exotic Linguist – Analytic (Overtime)* Hour $103.34 $105.31 $107.31 $109.35 $111.42

541930 Investigative Linguist - CDEP Hour $78.97 $80.47 $81.99 $83.55 $85.14

541930 Investigative Linguist - CDEP (Overtime) Hour $109.18 $111.26 $113.37 $115.53 $117.72

* See language categories II and III on pages 6-7.

Conduit Language Specialists GS10F0547P Page 25 of 42 Pages

Program Manager – Analytic

The Program Manager manages and oversees the day-to-day operations for multiple active sites where Conduit Language Specialists is providing language services on significant programs. These services include, but are not limited to, Transcription, Translation and Title III Monitoring Services -- however, one of the programs must be a Title III program that requires the use of Analytic Linguists. The Program manager, in addition to all the other qualifications listed above for a Program Manager, must also be a qualified Analytic Linguist. All other position responsibilities cited for a Program Manager will also apply for this position

The Program Managers must have a Bachelor’s Degree from an accredited college or university and a significant major course study in program management or other related experience

The Program Manager must have experience in translating, interpreting or other work requiring the use of English and foreign language; or a combination of work that required English and the foreign language, a minimum of five years’ experience in managing language services monitoring and developing compliance programs. Must have a good knowledge of program management principles and techniques. Must be Analytic Linguist Qualified.

Site Manager – Analytic

The Site Manager manages and oversees the day-to-day operations for a single active site where Conduit Language Specialists is providing TITLE III language services with assigned Analytic Linguists. The Site Manager—Analytic, in addition to all the other qualifications listed above for a Site Manager, must also be a qualified Analytic Linguist. All other position responsibilities cited for a Site Manager will also apply for this position.

The Site Managers must have a Bachelor’s degree from an accredited college or university with major course study in program management, the main language being translated, or other related experience.

The Site Manager must hold a certificate from an approved language testing center proving native or near-native language capabilities. This certificate must be renewed, at minimum, every five (5) years.

The Site Manager has experience in translating, interpreting or other work requiring the use of English and foreign language; or a combination of work that required English and the foreign language, along with a minimum of five years’ experience in language services monitoring and developing compliance programs. Must have a working knowledge of personnel management. Must be Analytic Linguist

Conduit Language Specialists GS10F0547P Page 26 of 42 Pages

Qualified.

Shift Manager – Analytic

The Shift Manager is an experienced Analytic Linguist who serves as an adjunct for the Site Manager for projects that require a Linguist--Analytic. The Shift Manager—Analytic, in addition to all the other qualifications listed above for a Shift Manager, must also be a qualified Analytic Linguist. All other position responsibilities cited for a Site Manager will also apply for this position.

The Shift Manager must have a Bachelors’ degree, plus a certificate from an approved language testing center proving native or near-native language capabilities. This certificate must be renewed, at minimum, every five (5) years. Must be Analytic Linguist Qualified.

Must have three years’ experience in translating, interpreting or other work requiring the use of English and foreign language; or a combination of work that required English and the foreign language in a Title III environment. Should have experience that demonstrates an ability to effectively manage resources to objectives and ensure completion of assigned tasks. Must be Analytic Linguist Qualified.

Analytical Linguist (Spanish and Other Languages)

The TITLE III Linguist provides the standard linguist Language Services support to Conduit customers and clients (as specified above) but has additionally been cross-trained in investigative and data analysis techniques. Our Analytical Linguists provide initial level of analysis and data correlation from various forms of source data. This means that the Analytical Linguist helps provide the Agent with:

i. an “instant” analysis of the value of data collected;

ii. early identification of time-sensitive actionable intelligence;

iii. assurance in preventing any data from “falling through the cracks” while being transferred to the Analyst or legal staff;

iv. preliminary results so that their time can be best spent on productive avenues; and,

v. greater productivity, and thus the ability to cover other investigative procedures or additional targets/investigations.

Beyond the baseline duties of a regular Title III Linguist, the Analytic Linguist will analyze the information being monitored and provide first tier and "quick look" analysis of the intercepted data. This analysis will include, but is not limited to: identification of sources by slang, voice, or speech patterns; correlate to voice recognition libraries and update such libraries as appropriate; correlate transcript information to locations or events associated with the target(s); identify time-sensitive actionable intelligence and provide notification to the law enforcement agents in charge. The Analytical Linguist will also provide deconfliction analysis between targets on the case as well as other on-going separate or historical cases Timeline. The Analytical Linguist will help maintain various investigative libraries in addition to the Voice

Conduit Language Specialists GS10F0547P Page 27 of 42 Pages

Library (including, but not limited to: Code/Slang Index (a comprehensive list of codes and slang used by subjects of organizations during wiretaps, post arrest debriefings and agent’s case reports), Key Location Tracker, Illicit Drug Price Updates, Drug Trafficking Organization (DTO) Flow charts, and Event Timelines, et.al.).

The Linguist has a Bachelors’ degree with a major study in the appropriate foreign language from an English-speaking college or university, plus a certificate from an approved language testing center proving native or near-native language capabilities. This certificate must be renewed, at minimum, every five (5) years. Many of our Analytic Linguists (and all those performing efforts in CA) are also certified by the State of California with a State Certification for Electronic Surveillance.

Must have at least two years’ experience in translating, interpreting or other work requiring the use of English and foreign language; or a combination of work that required English and the foreign language in a Title III environment

Court Registered/Certified Linguist

The Court Certified Linguist provides the skills and qualifications of the regular Linguist, but is certified by the court that has cognizance over the case being investigated. Only interpreters who pass the Court Interpreter Certification Examination and register with the Judicial Council are referred to as “certified court interpreters.”

State Registered/Certified Interpreter: A certified interpreter is one who has passed specific court interpreting tests (mandated by state), and who has fulfilled all certification requirements. Certification availability varies per state and is awarded by the Office of the State Court Administrator or the Judicial Council of the State. A registered interpreter has passed the Judicial Council Court Interpreters Program English fluency exam, offered to interpreters of languages where there is currently no certification examination available.

Federal Court Certified Interpreter: An interpreter who has passed an interpreter certification exam, usually mandated by legislation. Additionally, the Federal Court Certified interpreter process is a difficult two stage procedure involving written and oral exams that occur in alternating years. Furthermore, the cost of the exams and the experience needed for this type of certification is very high, limiting the number of Federal Court Certified interpreter even more. Please note that currently the only languages for Federal Certification are Haitian Creole, Navajo and Spanish. For exotic languages without Federal Certification, we have Analytic Linguists who are registered with the local courts.

Qualified Interpreter must have a Bachelor’s Degree from an accredited college or university.

Conduit Language Specialists GS10F0547P Page 28 of 42 Pages

Registered/Certified Interpreter in language translation and interpretation

Analytical Investigative Linguist/CDEP Linguist

An Analytical Linguist that is trained in the use of the Conduit Data Expediency Program (CDEP). The CDEP is Conduit’s answer to the T2S2 data deluge. Our most knowledgeable and reputable Analytic Linguists have combined their collective experience and knowledge of the job to create the CDEP, a software program specifically designed to track and analyze all noteworthy information generated in the T2S2 environment to include non-intercept information. The CDEP includes features that facilitate deconfliction and information analysis.

The CDEP system allows a properly trained Conduit Investigative Linguist to perform investigative analysis and data correlations, streamlining the complex and multifaceted Title III environment. The Analytical Investigative Linguist with the CDEP program, captures and extracts in detail information that is coming in and also circulating around the wireroom from other sources and marries the translated information to the data collection (cells sites, surveillances, meet place, etc) in an expeditious manner.

The information becomes actionable and expedites pertinent information to the DEA agent and allows a quicker response for further investigation and/or timely law enforcement actions. The CDEP adds an additional layer of deconfliction analysis by acting as a centralized information processing system. We provide all of these services and tools at NO COST TO DEA.