MAS - Celerity Government Solutions LLC - GS10F0482Y

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GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

Celerity Government Solutions, LLC dba Xcelerate Solutions 8405 Greensboro Drive, Suite 930

McLean, VA 22102

(P) (703) 462-1500 | (F) (571) 389-8606 https://xceleratesolutions.com/ Contract Administrator: Greg Lavoie, glavoie@xceleratesolutions.com

Contract Number: GS-10F-0482Y Contract Period: September 26, 2022 – September 25, 2027

Business Size: Other Than Small Business

Schedule Title: Multiple Award Schedule

Federal Supply Group: Information Technology, Professional Services, Human Capital

Price list current as of Modification PS-0048 effective September 19, 2025

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Prices Shown Herein are Net (discount deducted) https://www.gsaadvantage.gov/ https://www.gsa.gov/schedules

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CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN SIN Description 54151S/54151SRC Information Technology Professional Services

541611/541611RC

Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

561611/561611RC Background Investigations 611430TD/611430TDRC Talent Development OLM/OLMRC Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See pricing beginning on page 4.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions beginning page 10.

2. Maximum Order: SIN 54151S - $500,000

SIN 541611, 561611, & 611430TD - $1,000,000

SIN OLM - $250,000

3. Minimum Order: $100.00

4. Geographic Coverage: Domestic

5. Point(s) of production: Same as contractor address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None

8. Prompt payment terms: 1%, 10 days, Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. Foreign items: N/A

10a. Time of Delivery: Specified on the Task Order

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10b. Expedited Delivery: Items available for expedited delivery are noted in this price list. Contact Contractor

10c. Overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B Points: Destination

12a. Ordering Address: Same as contractor address

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address: Same as contractor address

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export packing charges (if applicable). N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). N/A

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/ & http://www.xceleratesolutions.com

23. Unique Entity Identifier (UEI) Number: K4V5LZ9H16G5

24. Notification regarding registration in System for Award Management (SAM) database:

Celerity Government Solutions, LLC dba Xcelerate Solutions is registered and active in SAM.

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Service Contract Labor Standards: The Service Contract Labor Standards (SCLS) are applicable to this contract as it applies to the entire Consolidated MAS Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

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Labor Category Descriptions

SIN 54151S

Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Administrative Support Specialist I 0 Years HS

Under the direction of an experienced Administrative Support Specialist, provides administrative support in the production of program reports and documents, correspondence, and presentations and briefings. Assists program and project managers with daily management duties. Requires excellent Microsoft Office Suite and communication skills.

Administrative Support Specialist II 2 Years HS

Provides administrative support in the development of program reports and documents, correspondence, and presentations and briefings.

Assists program and project managers with daily management duties, including developing meeting agendas and recording minutes. Requires excellent Microsoft Office, communications, and organizational skills.

Administrative Support Specialist III 6 Years HS

Provides senior level administrative support in the development and production of program reports and documents, correspondence, and high-level presentations and briefings. Assists program and project managers with duties including representing the Program Office in meetings and managing program support staff. Requires excellent Microsoft Office, communication, and organizational skills.

Business Analyst I 0 years BA/BS in Business, Math or other related field

Under direction of senior business analysts, provides analysis of various aspects of diverse business disciplines and functions such as procurement, human resources, finance, logistics, enterprise resource planning (ERP), and requirements definition. Contributes to business analysis and studies, needs assessments, requirements analysis/definition, and cost/benefit and investment analysis.

Business Analyst II 3 years BA/BS in Business, Math or other related field

Provides analysis of various aspects of diverse business disciplines and functions such as procurement, human resources, finance, logistics, enterprise resource planning (ERP), and requirements definition. Prepares and conducts business analysis and studies, needs assessments, requirements analysis/definition, and cost/benefit and investment analysis.

Business Analyst III 8 years BA/BS in Business, Math or other related field

Defines and leads team in providing analysis of various aspects of diverse business disciplines and functions such as procurement, human resources, finance, logistics, enterprise resource planning (ERP), and requirements definition. Prepares and conducts business analysis and studies, needs assessments, requirements analysis/definition, and cost/benefit and investment analysis.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Change/Configuration Manager I 0 years

BA/BS in Computer Science (CS), CIS

(CIS), or other related field

Under the direction of experienced Change Managers, assists in the analysis and management of all system changes. Documents system capabilities and service level availability.

Documents process compliance analysis and audit results. Assists senior level Change Managers in preparing finding reports for briefings.

Change/Configuration Manager II 4 years BA/BS in CS, CIS, or other related field

Assists in the analysis and management of all system changes. Identifies enterprise and service level availability. Conducts process compliance analysis of system. Assists in creation, maintenance, and reporting of metrics in alignment to service level improvements. Assists with review and impact analysis of change requests and maintains configuration documentation. May provide recommendations for improvement or use of specific methodologies and toolsets for enforcement of change control objectives.

Change/Configuration Manager III 7 years BA/BS in CS, CIS, or other related field

Responsible for and leads team in all change management processes. Improves enterprise capabilities and service level availability through agile application of industry best practices.

Improves process compliance through incremental change principles and targeted application of auditing. Analyzes and reports on impact of suggested changes. Manages review of all change requests and controls all configuration changes in the environment. Provides recommendations for auditing and logging toolsets for the enforcement of change control objectives.

Computer Engineer I 0 years BA/BS in Computer Engineering, CS, or related technical field

Under the direction of experienced Computer Engineers, designs and analyzes computer systems to determine specific component elements.

Determines probable causes of simple malfunctions and hardware, applications, and operating systems software. Develops recommendations for efficient hardware and software and software installation and configurations. Documents procedures for computer, and network operations as applicable, to provide users with guidelines in efficient utilization of the computer system/network.

Computer Engineer II 4 years BA/BS in Computer Engineering, CS, or related technical field

Designs and analyzes computer systems to determine specific component elements.

Determines probable causes of moderately complex-to-complex malfunctions and hardware, applications, and operating systems software.

Develops recommendations for efficient hardware and software and software installation and configurations. Documents procedures for computer, and network operations as applicable, to provide users with guidelines in efficient utilization of the computer system/network.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Computer Engineer III 8 years BA/BS in Computer Engineering, CS, or related technical field

Designs and analyzes computer systems to determine specific component elements.

Determines probable causes of moderately complex-to-complex malfunctions and hardware, applications, and operating systems software.

Troubleshoots issues by analyzing information provided by users. Develops recommendations for efficient hardware and software and software installation and configurations. Documents procedures for computer, and network operations as applicable, to provide users with guidelines in efficient utilization of the computer system/network. May lead a team of Computer Engineers.

Cyber Security Engineer I 0 years

BA/BS in CS, Computer or

Information Security, or related technical field

Under the direction of experienced Cyber Security Engineers, supports IA compliance of network systems by reporting and documenting threats.

Prepares reports on threat trends, analysis of threat data, and corresponding recommended courses of action. Assists with performing vulnerability scans. Supports maintenance of new and existing security infrastructure capabilities.

Cyber Security Engineer II 4 years

BA/BS in CS, Computer

Information Security, or related technical field

Manages and updates the range of security tools used to defend the system. Supports Information Assurance compliance of network systems by reporting and documenting threats and threat trends. Analyzes threat data to determine outcome and may recommend courses of action to remediate threat. Performs vulnerability scans of operating systems and applications. May assist senior Cyber Security Engineers in the design, deployment, and maintenance of new and existing security infrastructure capabilities. May assist in the creation and review of security operation procedures.

Cyber Security Engineer III 8 years

BA/BS in CS, Computer

Information Security, or related technical field

Leads team in IA compliance and support. Supports IA compliance of network systems by reporting and documenting threats and threat trends. Analyzes threat data to determine outcome and recommend courses of action to remediate threat. Develops new tactics and procedures for identifying and handling new security threats. Performs detailed analysis of vulnerabilities. Reviews and validates vulnerability scan results of systems and applications. Supports the design, deployment, and maintenance of new and existing security infrastructure capabilities. Writes and reviews security operation procedures. May coordinate with other teams to document, review, and verify security operation policies and procedures.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Data Architect/Modeler I 0 years BA/BS in CS, CIS, or related technical field

Under the direction of experienced Data Architects/Data Modelers, works with and assists internal and external stakeholders to refine data architecture elements and their integration, including the integration of standards with data strategy, core services, data and service specifications, governance, and other applicable architecture elements. Defines common data standards and models and creates data dictionaries, conceptual data models, and logical data models in finance, personnel, asset management, and procurement.

Data Architect/Modeler II 4 years BA/BS in CS, CIS, or related technical field

Works with and assists internal and external stakeholders to refine data architecture elements and their integration, including the integration of standards with data strategy, core services, data and service specifications, governance, and other applicable architecture elements. Defines common data standards and models and creates data dictionaries, conceptual data models, and logical data models in finance, personnel, asset management, and procurement.

Data Architect/Modeler III 8 years BA/BS in CS, CIS, or related technical field

Leads team in working with and assisting internal and external stakeholders to refine data elements and their integration, including the integration of standards with data strategy, core services, data and service specifications, governance, and other applicable architecture elements. Defines common data standards and models and creates data dictionaries, conceptual data models, and logical data models in finance, personnel, asset management, and procurement.

Database Administrator/Manager I 0 years BA/BS in CS, CIS, or related technical field

Under the supervision of experienced Database Administrators/Managers, provides implementation, management, operation and maintenance of database management systems (DBMS). Determines file organization, indexing methods, and security procedures for specific applications.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Database Administrator/Manager II 3 years BA/BS in CS, CIS, or related technical field

Provides expertise and guidance in the design, implementation, management, operation and maintenance of database management systems (DBMS). Evaluates and recommends available DBMS products after matching requirements with system capabilities. Determines file organization, indexing methods, and security procedures for specific applications. Controls the design and use of databases, as well as the global view of databases.

Controls database access, assures the safekeeping of the databases, and monitors their use. Must be capable of defining all required database administration policies, procedures, standards, and guidelines.

Database Administrator/Manager III 7 years BA/BS in CS, CIS, or related technical field

Provides expertise and guidance in the design, implementation, management, operation and maintenance of database management systems (DBMS). Evaluates and recommends available DBMS products after matching requirements with system capabilities. Determines file organization, indexing methods, and security procedures for specific applications. Controls the design and use of databases, as well as the global view of databases.

Controls database access, assures the safekeeping of the databases, and monitors their use. Must be capable of defining all required database administration policies, procedures, standards, and guidelines. Prepares and delivers presentations on DBMS concepts and status.

Enterprise Architect I 2 years BA/BS in Engineering, CS, or other related technical field

Assists senior enterprise architects in the analysis of activities of a particular system or organization in order to assess alignment between strategic goals and key business decisions. Supports the design, development, or maintenance of the associated Business Processes and architectural views.

Enterprise Architect II 5 years BA/BS in Engineering, CS, or other related technical field

Analyzes the activities of a particular system or organization and makes recommendation as to the appropriate governance structure, business processes, and the structure of business information. Assesses alignment between strategic goals and key business decisions regarding services;

partners and suppliers; organization; capabilities;

and key business and IT initiatives, as well as the client's EA framework. Develops an integrated view of the unit, using a repeatable approach, cohesive framework, and available industry standard techniques. Supports or leads the design, development, or maintenance of the associated Business Processes.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Enterprise Architect III 8 years BA/BS in Engineering, CS, or other related technical field

Provides leadership and specific technical expertise and experience in the analysis of the activities of a particular system or organization and makes recommendation as to the appropriate governance structure, business processes, and the structure of business information. Assesses alignment between strategic goals and key business decisions regarding services; partners and suppliers; organization;

capabilities; and key business and IT initiatives, as well as the client's enterprise architecture framework. Develops an integrated view of the unit, using a repeatable approach, cohesive framework, and available industry standard techniques. Supports or leads the design, development, or maintenance of the associated Business Processes.

Graphics Designer I 0 years

AA/AS in Graphical Design, Communications or other related field

Working with experienced Graphics Designers, designs and generates graphical images to be used in technical, marketing, training and other materials. Graphics include electronic promotional materials, PowerPoint presentations, Word documents, and other mediums. Develops and maintains the Graphic Resources Library consisting of stock imagery, illustrations, seals, etc. Works directly with Website Development team to provide creative and graphic support on an as-needed/as-requested basis. Requires intermediate level of competency with graphical tools such as Illustrator, Photoshop, et.al.

Graphics Designer II 5 years

AA/AS in Graphical Design, Communications or other related field

Provides graphics design and document development support. Graphics include PowerPoint presentations, Word documents, and other mediums. Produces creative graphics based on a solid foundation in general design, typography, color theory, and layout. Maintains, enforces, and directs use of pre-established organization brand and brand elements, as it applies to style guides, print collateral, web-related graphics, and briefing materials. Meets with stakeholders to identify project requirements and collect feedback.

Requires expert level of competency with graphical tools such as Illustrator, Photoshop, et.al.

Hardware Engineer I 0 years BA/BS in CS, Engineering or other related technical field

Under the direction of experienced Hardware Engineers, reviews computer systems in terms of machine capabilities and man-machine interface.

Prepares reports and studies concerning hardware options. Prepares functional requirements and specifications for hardware acquisitions. Ensures that problems have been properly identified, and solutions will satisfy the user’s requirements.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Hardware Engineer II 4 years BA/BS in CS, Engineering or other related technical field

Reviews computer systems in terms of machine capabilities and man-machine interface. Prepares reports and studies concerning hardware. Prepares functional requirements and specifications for hardware acquisitions. Ensures that problems have been properly identified, and solutions will satisfy the user’s requirements.

Hardware Engineer III 8 years BA/BS in CS, Engineering or other related technical field

Leads team in review of computer systems in terms of machine capabilities and man-machine interface.

Prepares reports and studies concerning hardware.

Prepares functional requirements and specifications for hardware acquisitions.

Responsible for ensuring problems are properly identified and resolved and solutions will satisfy the user’s requirements.

Help Desk Manager 7 years BA/BS in CS, CIS, or other related technical field

Oversees operations, metrics and staff activities for Help Desk responsible for phone and/or in-person support to users in the areas of e-mail, directories, standard desktop applications, and unique applications developed or deployed under a contract. Ensures Service Level Agreements are met, trends identified and addressed, and operational issues are resolved with no impact to users.

Help Desk Supervisor I 2 years AA/AS in CS, CIS, or other related technical field

Under the direction of more experienced Help Desk Supervisors/Manager, manages and trains small Tier 1 Help Desk personnel during assigned shift.

Serves as point of escalation to respond to user requests for assistance. Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. May Install and modify computer hardware and software.

Help Desk Supervisor II 5 years AA/AS in CS, CIS or other related technical field

Supervises, manages and trains mid-size Tier 1 or Tier 2 Help Desk personnel during assigned shift.

Serves as point of escalation to respond to user requests for assistance. Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. May Install and modify computer hardware and software.

Help Desk Supervisor III 8 years AA/AS in CS, CIS or other related technical field

Lead supervisor of all Tiers and sizes of Help Desk personnel. Serves as point of escalation to respond to user requests for assistance. Team leader and technical advisor to lower-level help desk specialists. Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Ensures call closure in accordance with service levels and attainment of metrics for all help desk shifts.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Help Desk Technician I 0 years High School

Under the direction of experienced Help Desk Technicians, open trouble tickets and provides phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and custom applications. Serves as the initial point of contact for troubleshooting network applications and hardware and software PC and printer problems.

Help Desk Technician II 3 years High School

Opens trouble tickets and provides phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting network applications and hardware and software PC and printer problems.

Help Desk Technician III 5 years High School

Opens trouble tickets and provides phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as an escalation point of contact for troubleshooting network applications and hardware and software PC and printer problems. Works with manufacturers to ensure timely and appropriate closure of trouble tickets.

Information Security Analyst I 0 years

BA/BS in CS, Computer or

Information Security, or related technical field

Under the direction of experienced Information Security Analysts, develops and recommends technical solutions to support client requirements in solving moderately complex network, platform, and system security problems. Typical focus areas include analytical, and engineering solutions based on federal and industry INFOSEC policy, doctrine, and regulations. Responsibilities include identity management, secure system engineering and development, biometrics, system/security requirements analysis, secure system definition, and specification development of INFOSEC policies and procedures utilizing technical and analytical skills.

Information Security Analyst II 4 years

BA/BS in CS, Computer or

Information Security, or related technical field

Develops and recommends technical solutions to support client requirements in solving moderately complex network, platform, and system security problems. Typical focus areas include analytical, and engineering solutions based on federal and industry INFOSEC policy, doctrine, and regulations.

Responsibilities include identity management, secure system engineering and development, biometrics, system/security requirements analysis, secure system definition, and specification development of INFOSEC policies and procedures utilizing technical and analytical skills.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Information Security Analyst III 8 years

BA/BS in CS, Computer or

Information Security, or related technical field

Develops and recommends technical solutions to support client requirements in solving moderately complex network, platform, and system security problems. Typical focus areas include analytical, and engineering solutions based on federal and industry INFOSEC policy, doctrine, and regulations.

Responsibilities include identity management, secure system engineering and development, biometrics, system/security requirements analysis, secure system definition, and specification development of INFOSEC policies and procedures utilizing technical and analytical skills. Designs test beds for the developmental test and evaluation of advanced INFOSEC hardware and software solutions. May lead team of Information Security Analysts.

Integration Engineer I 0 years BA/BS in CS, Engineering or other related technical field

Under the direction of experienced Integration Engineers, provides analysis of system activities including planning, designing, integrating, installing, and maintaining large- scale enterprise systems.

Provides complete systems solutions. Evaluates existing systems to identify deficiencies and network performance issues. Analyzes network performance, usage, and traffic flows; accesses and interfaces; transmission techniques; and protocols to interface with computer systems.

Integration Engineer II 4 years BA/BS in CS, Engineering or other related technical field

Provides technical analysis for system activities including planning, designing, integrating, installing, and maintaining large-scale enterprise systems. Provides complete systems solutions.

Applies engineering principles and theory to propose design and configuration alternatives.

Evaluates existing systems to identify deficiencies and network performance issues. Consults with users, managers, and senior staff to ensure that deficiencies and alternatives have been fully identified, and that the solution will meet requirements. Analyzes network performance, usage, and traffic flows, accesses and interfaces;

transmission techniques; and protocols to interface with computer systems.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Integration Engineer III 8 years

BA/BS in CS, Engineering or other related technical field

Provides technical direction and analysis for system activities including planning, designing, integrating, installing, and maintaining large-scale enterprise systems. Provides complete systems solutions.

Applies engineering principles and theory to propose design and configuration alternatives.

Evaluates existing systems to identify deficiencies and network performance issues. Consults with users, managers, and senior staff to ensure that deficiencies and alternatives have been fully identified, and that the solution will meet requirements. Analyzes network performance, usage, and traffic flows; accesses and interfaces;

transmission techniques; and protocols to interface with computer systems. Prepares studies and give presentations concerning integration concepts and applications for total systems solutions. May lead team of Integration Engineers.

IT Consultant I 0 years BA/BS in Business, Math or other related field

Working as a member of a team and under the direction of experienced IT Consultants, provides support including facilitation, training, research, documentation in support of requirements development, integrated product teams, etc.

Supports business process reengineering and continuous process improvements efforts.

IT Consultant II 4 years BA/BS in Business, Math or other related field

Provides support including facilitation, training, research, documentation in support of requirements development, integrated product teams, etc. Provides insight into system operations, business processes, information modeling, management, and policies and procedures. Support business process reengineering and continuous process improvements efforts.

IT Consultant III 8 years BA/BS in Business, Math or other related field

Provides specific expertise and may lead teams in delivering consulting services including facilitation, training, research, documentation in support of requirements development, integrated product teams, etc. Provides insight into system operations, business processes, information modeling, management, and policies and procedures. Support business process reengineering and continuous process improvements efforts.

IT Specialist I 0 years AA/AS in CS, CIS or other related technical field

Under the direction of experienced IT Specialists, supports team in gathering, defining and documenting technical requirements, specifications, and configurations. Integrates and implements IT solutions in the lab and in the field.

IT Specialist II 3 years AA/AS in CS, CIS or other related technical field

Gathers, defines and documents technical requirements, specifications, and configurations.

Integrates and implements IT solutions in the lab and in the field.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

IT Specialist III 7 years AA/AS in CS, CIS or other related technical field

Provides subject matter expertise in the defining and documenting of IT system requirements, specifications, and configurations. Supports engineers in defining and specifying IT system requirements. Integrates and implements IT solutions in the lab and in the field.

Network Administrator I 0 years

AA/AS in CS, Networking, Engineering or other related technical field

Under the direction of experienced Network Administrators, evaluates hardware and software, troubleshoots LAN/MAN/WAN and other network related problems. Performs general LAN/MAN/WAN administration. May schedule conversions and cutovers.

Network Administrator II 3 years

AA/AS in CS, Networking, Engineering or other related technical field

Evaluates hardware and software, troubleshoots LAN/MAN/WAN and other network related problems, and provides technical expertise for performance and configuration of networks.

Performs general LAN/MAN/WAN administration and support integration and testing of complex large-scale computer integrated networks.

Schedules conversions and cutovers. May coordinate with help desk and users in resolving network issues.

Network Administrator III 7 years

AA/AS in CS, Networking, Engineering or other related technical field

Evaluates hardware and software, troubleshoots LAN/MAN/WAN and other network related problems, and provides technical expertise for performance and configuration of networks.

Performs general LAN/MAN/WAN administration and provides technical leadership in the integration and testing of complex large- scale computer integrated networks. Schedules conversions and cutovers. Supervises maintenance of systems.

Coordinates with help desk and users in resolving network issues. Supervises staff.

Network Engineer/Designer I 0 years

AA/AS in CS, Networking, Engineering or other related technical field

Under the direction of experienced Network Engineer/Designer, designs and coordinates the installation and acceptance testing of the system network. Monitors network hardware operations to ensure properly set configuration options. Plans implementation of enhancements and upgrades to the network; performs cost/benefit studies of network configurations and recommends enhancements; directs acquisition, installation, and testing of network hardware; advises network users of hardware requirements, configurations, and limitations; and isolates, resolves, or circumvents network problems.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Network Engineer/Designer II 4 years

BA/BS in CS, Engineering or other related technical field

Designs and coordinates the installation and acceptance testing of the system network. Monitors network hardware operations to ensure properly set configuration options. Plans implementation of enhancements and upgrades to the network;

performs cost/benefit studies of network configurations and recommends enhancements;

directs acquisition, installation, and testing of network hardware; advises network users of hardware requirements, configurations, and limitations; and isolates, resolves, or circumvents network problems.

Network Engineer/Designer III 8 years

BA/BS in CS, Engineering or other related technical field

Designs and coordinates the installation and acceptance testing of the system network. Monitors network hardware operations to ensure properly set configuration options. Plans implementation of enhancements and upgrades to the network;

performs cost/benefit studies of network configurations and recommends enhancements;

directs acquisition, installation, and testing of network hardware; advises network users of hardware requirements, configurations, and limitations; and isolates, resolves, or circumvents network problems. Provide daily supervision and direction to support staff.

Program Management Executive I 4 years

BA/BS in Business, Engineering, or other related technical field

Experienced program manager with ability to lead a mid- sized IT program or small portfolio of projects.

Experienced in all facets of project management with expert communication and customer management skills. Ability to lead a diverse team in implementing all aspects of a program and to troubleshoot and resolve program issues. May require PMP certification.

Program Management Executive II 8 years

BA/BS in Business, Engineering, or other related technical field

Experienced program manager with ability to lead an IT program or portfolio of medium complexity, usually incorporating several smaller projects.

Experienced in all facets of project management with expert communication and customer management skills. Ability to lead a diverse team of up to 50 people in implementing all aspects of a program and to troubleshoot program issues and devise timely and effective solutions. May require PMP certification.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Program Management Executive III 12 years

BA/BS in Business, Engineering, or other related technical field

Executive level program manager with ability to lead a highly complex IT program, usually incorporating multiple projects, or large diverse portfolio of programs. Experienced in all facets of project management with expert communication and customer management skills. Ability to lead a team exceeding 50 in implementing all aspects of a program and to troubleshoot program issues and devises timely and effective solutions. Comfortable interacting at all levels of the customer organization. May require PMP certification.

Project Administrator I 0 years

AA/AS in Business Management, Business Administration or other related field

Provides project office business support in the production of project reports, spreadsheets, and documents, correspondence, and presentations and briefings. Assists project managers with daily management duties. Requires excellent Microsoft Office Suite and communication skills.

Project Administrator II 3 years

AA/AS in Business Management, Business Administration or other related field

Provides project office business support in the development of project reports, spreadsheets, and documents, correspondence, and presentations and briefings. Assists project managers with daily management duties, including developing meeting agendas and recording minutes. Requires excellent Microsoft Office Suite and communication skills.

Project Administrator III 7 years

AA/AS in Business Management, Business Administration or other related field

Provides senior level project office business support in the development and production of project reports, spreadsheets, and documents, correspondence, and high- level presentations and briefings. Assists project managers with duties including representing the Project Office in meetings and managing project support staff.

Requires excellent Microsoft Office, communication, and organizational skills.

Project Manager I 2 years

BA/BS in Business, Engineering, or other related technical field

Responsible for leading small tasks/projects in delivering a solution to the customer in accordance with the project charter, project agreement or contract. Overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which include applying techniques for planning, tracking, change control, and risk management. Responsible for managing all project resources, including subcontractors, and for establishing an effective communication plan with the project team and the customer. Provide day-to-day direction to the project team and regular project status to the customer.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Project Manager II 5 years

BA/BS in Business, Engineering, or other related technical field

Responsible for leading tasks/projects in delivering a solution to the customer in accordance with the project charter, project agreement or contract.

Overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which include applying techniques for planning, tracking, change control, and risk management.

Responsible for managing all project resources, including subcontractors, and for establishing an effective communication plan with the project team and the customer. Provide day-to-day direction to the project team and regular project status to the customer.

Project Manager III 8 years

BA/BS in Business, Engineering, or other related technical field

Responsible for leading multiple or large tasks/projects in delivering a solution to the customer in accordance with the project charter, project agreement or contract. Overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which include applying techniques for planning, tracking, change control, and risk management. Responsible for managing all project resources, including subcontractors, and for establishing an effective communication plan with the project team and the customer. Provide day-to-day direction to the project team and regular project status to the customer. May require PMP certification.

Quality Assurance Manager I 0 years

BA/BS in Business, Engineering, or other related technical field

Under the direction of Sr. Quality Assurance Managers, reviews work products for correctness, adherence to the design concept and user standards, review of program documentation to assure government standards/requirements are adhered to, and for progress in accordance with schedules. Prepares milestone status reports and deliveries/presentations on the system concept.

Quality Assurance Manager II 3 years

BA/BS in Business, Engineering, or other related technical field

Responsible for development of project Quality Assurance Plan and the implementation of procedures that conform to the requirements of the contract. Responsible for verifying that each functional component of the project follows a defined process which is in conformance with contractual requirements. Reports findings to project staff, line management, and the customer, as appropriate. Provides an independent assessment of how the project's processes are being implemented relative to the defined process and recommends methods to optimize the organization's process.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Quality Assurance Manager III 7 years

BA/BS in Business, Engineering, or other related technical field

Establishes and maintains a process for evaluating software and associated documentation.

Determines the resources required for quality control. Maintains the level of quality throughout the program life cycle. Conducts formal and informal reviews at pre-determined points throughout the development life cycle. Provides an independent assessment of how the project's processes are being implemented relative to the defined process and recommends methods to optimize the organization's process. May provide daily supervision and direction to support staff.

Security Specialist I 0 years

BA/BS in CS, Computer or

Information Security, or related technical field

Under the direction of experienced Security Specialists, analyzes and defines security requirements. Gathers and organizes technical information about an organization’s mission goals and needs, existing security products, and ongoing programs in the computer security arena. Performs risk analyses including risk assessment.

Security Specialist II 3 years

BA/BS in CS, Computer or

Information Security, or related technical field

Analyzes and defines security requirements.

Gathers and reviews technical information about an organization’s regulations, current posture, and ongoing programs in the computer security arena.

Designs, develops, engineers, and implements solutions to computer security requirements.

Security Specialist III 7 years

BA/BS in CS, Computer or

Information Security, or related technical field

Analyzes and defines security requirements.

Gathers and organizes technical information about an organization’s mission goals and needs, existing security products, and ongoing programs in the computer security arena. Performs security risk assessments and makes recommendations for improving security. Designs, develops, engineers, and implements solutions to computer security requirements. May lead a team of Security Specialists.

Service Desk Representative I 0 years

AA/AS in Business Management, Business Administration or other related field

Under the supervision of experienced Service Desk Representatives, serves as the point of contact between users and IT Service Management personnel and/or systems. Takes service calls, open tickets, and responds to user incidents and service requests utilizing ITIL best practices. Primary functions include incident control, life cycle management of all service requests, and customer communications. Minimizes business impacts of service failures. May be ITIL certified.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Service Desk Representative II 3 years

AA/AS in Business Management, Business Administration or other related field

Serves as the point of contact between users and IT Service Management personnel and/or systems.

Responds to user incidents and service requests utilizing ITIL best practices. Primary functions include incident control, life cycle management of all service requests, and customer communications.

Optimizes services on behalf of the customer organization and oversees IT functions such as management of software packages. Minimizes business impacts of service failures. May be ITIL certified.

Service Desk Representative III 7 years

AA/AS in Business Management, Business Administration or other related field

Serves as an escalation point of contact between users and IT Service Management personnel and/or systems. Responds to complex user incidents and service requests utilizing ITIL best practices.

Primary functions include incident control, life cycle management of all service requests, and customer communications. Optimizes services on behalf of the customer organization and oversees IT functions such as management of software packages. Minimizes business impacts of service failures. May be ITIL certified. May lead a team of Service Desk Representatives.

Software Developer I 0 years BA/BS in CS, CIS, or other related technical field

Working as part of a development team, understands and documents user requirements and develops software programs at the system or application level to meet defined requirements.

Assists in testing software to ensure accuracy and compliance.

Software Developer II 3 years BA/BS in CS, CIS, or other related technical field

Understands and documents user requirements and develops software programs at the system or application level to meet defined requirements.

Tests software to ensure accuracy, usability and requirements. Coordinates with users on issues and ensures they are resolved promptly. Manages implementation of approved software into the client environment.

Software Developer III 7 years BA/BS in CS, CIS, or other related technical field

Leads development teams in gathering and documenting user requirements and developing software programs at the system or application level to meet defined requirements. Tests software to ensure accuracy, usability and requirements.

Coordinates with users on issues and ensures they are resolved promptly. Manages implementation of approved software into the client environment.

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Labor Category Minimum Relevant Experience

Minimum Education Functional Responsibilities

Software Engineering Manager I 2 years

BA/BS in CS, CIS, or other related technical field

Assists in the design and coding of software product components, units and modules according to contract specifications. Participates in analysis and development of test plans. Tests assigned components and units. Conduct tests, identifies and debugs relatively simple problems. Provides test results and recommends corrections to senior developers. Participates in writing product and user documentation.

Software Engineering Manager II 5 years

BA/BS in CS, CIS, or other related technical field

Oversees the design and coding of software products. Prepares comprehensive development schedules and test plans. Tracks progress to schedule. Conduct tests, identifies and debugs problems. Provides test results and recommends more complex corrections to senior developers.

Codes enhancements and supports features. Writes product and user documentation.

Software Engineering Manager III 8 years

BA/BS in CS, CIS, or other related technical field

Designs and codes software components, units, and modules that meet product specification and development schedules. Tests and debugs assigned components and units. Participates in large systems and subsystem planning. Develops and tracks activities to product build and release schedules and strategies. Acts as a technical resource for lower-level developers.

Software Programmer I 0 years AA/AS in CS, CIS, or other related technical field

Provides coding support for simple software units as assigned to meet the requirements provided by the analyst. Familiar with and uses a variety of coding languages as required for each assignment.

Software Programmer II 3 years AA/AS in CS, CIS, or other related technical field

Provides higher level coding support for software units as assigned.