MAS - Alta Language Services Inc. - GS10F0238T

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is:

GSAAdvantage.gov.

Multiple Award Schedule FSC Group: Professional Services

ALTA Language Services, Inc.

Contract Number: GS-10F-0238T Price list current

ALTA Language Services, Inc.

3355 Lenox Rd NE, Ste 450 Atlanta, GA 30326 Phone Number: 404-920-3800 Fax Number: 404-920-3801 Web: altalang.com

Contract administration:

Barbara Cozzarini, Vice President bcozzarini@altalang.com

For more information on ordering go to the following website:

https://www.gsa.gov/schedules.

Prices Shown Herein are Net (discount deducted)

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Table of Contents

Page

Company Overview_____________________________________________________________3

Translation Services____________________________________________________________4

Translation Rate Guide_________________________________________________________6

Testing Services________________________________________________________________7

Testing Rate Guide______________________________________________________________9

Customer Information_________________________________________________________ 10

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COMPANY OVERVIEW

ALTA Language Services, Inc.

Hours of Operation: 9:00 am – 5:30 pm Eastern

The Service Contract Labor Standards (SCLS) is applicable to this contract and as it applies to the entire Multiple Award Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29CRF 5413.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and/or when the Contractor adds SCLS labor categories / employees to the contract through the modification process, the Contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and applicable wage determination (WD) number. Failure to do so may result in cancellation of the contract.

Services Summary:

As a full-service language company, ALTA goes Beyond Words™ to provide a comprehensive set of language translation, and testing services to meet the needs of your agency. In business for 40 years, it’s been our privilege to work with most of the Fortune 500 and many government agencies. For more information, visit our website: www.altalang.com.

ALTA Language Services, Inc.

Contractor POC:

Barbara Cozzarini Corporate Compliance, Vice President

(404) 920-3844 Direct Dial

(404) 920-3801 FAX

bcozzarini@altalang.com

Contractor Address:

ALTA Language Services, Inc.

3355 Lenox Road, Suite 450 Atlanta, GA 30326 3

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TRANSLATION SERVICES

Language Services: Language Translation (SIN 541930) Language Translation: Description of Services.

1. Translation Service: Document Translation (English to Foreign and Foreign to English):

ALTA provides document translation, using a native speaker of the target language with 5+ years of full-time translation experience. Translators will be matched to documents based on their backgrounds and subject matter expertise. All translations go through a designed quality control process including an extra proofreader to ensure translation quality.

2. Translation Service: Desktop Publishing Services (English to Foreign) (Foreign to English):

Desktop publishing is a fee for recreating the layout in the target language using a graphic design program, such as Quark, InDesign, Adobe Illustrator, etc.

Our Language Translation Best Values are:

Experience: We have been providing language services since 1979 (our name changed from inlingua to ALTA in 1998). We are a stable company with demonstrated ability.

Range: We translate print, voice, and web projects allowing your agency to communicate in a variety of media.

Project Managers: You will be assigned an experienced Project Manager who has completed thousands of varied projects in numerous languages. They know what linguistic, technical, and cultural issues to address while avoiding potential pitfalls.

Process: ALTA’s Translation Quality Management System is ISO 9001:2015 certified, which ensures that all translations go through a rigorous quality control process.

Talent: We can choose one translator or more translators who are native speakers of your target language with the appropriate industry background for your specific project. Our translators go through a qualification process analyzing their education, certification, and previous work. This allows us to assign the best translator to your project.

Culturally Sensitive: Our translators go Beyond Words to convey the ideas and intent of the original source text in a way that is appropriate for the target audience. This allows your agency to communicate effectively to your Limited English Proficient (LEP) audience.

Speed: Most projects take 3-5 days to complete. When the delivery period does not meet the bona fide urgent delivery requirements of an ordering agency, agencies are encouraged to contact the Contractor for accelerated delivery.

Risk Free: If you are not happy with our translation, we will work with your original text at no extra cost until the translation meets your standards.

Value/Discount: In addition to providing discounts of 15 - 35% from commercial pricing, ALTA increases value by using translation memory software.This software saves your agency money on large projects and future revisions.

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Language English into

Foreign Language (per word)

Foreign Language into English (per word)

Desktop Publishing Services

(per Hour) Arabic $0.17 $0.20 $55.42 Bosnian $0.20 $0.18 $55.42 Chinese (Simplified) $0.15 $0.20 $55.42 Chinese (Traditional) $0.18 $0.20 $55.42 Croatian $0.23 $0.24 $55.42 Czech $0.17 $0.17 $55.42 Danish $0.23 $0.20 $55.42 Dutch/Flemish $0.23 $0.20 $55.42 Farsi $0.20 $0.20 $55.42 Finnish $0.24 $0.20 $55.42 French (Canada) $0.21 $0.15 $55.42 French (Europe) $0.20 $0.15 $55.42 German $0.18 $0.15 $55.42 Greek $0.20 $0.20 $55.42 Hebrew $0.24 $0.24 $55.42 Hindi $0.20 $0.20 $55.42 Hungarian $0.22 $0.19 $55.42 Indonesian $0.23 $0.23 $55.42 Italian $0.17 $0.15 $55.42 Japanese $0.24 $0.20 $55.42 Korean $0.20 $0.20 $55.42 Malay $0.23 $0.22 $55.42 Norwegian $0.23 $0.22 $55.42 Polish $0.19 $0.19 $55.42 Portuguese (Brazil) $0.15 $0.15 $55.42 Portuguese (Europe or Africa) $0.18 $0.15 $55.42 Romanian $0.21 $0.22 $55.42 Russian $0.17 $0.17 $55.42 Serbian $0.22 $0.22 $55.42 Spanish (Latin America/U.S.) $0.12 $0.15 $55.42 Spanish (Spain) $0.13 $0.15 $55.42 Swedish $0.23 $0.22 $55.42 Tagalog $0.17 $0.15 $55.42 Thai $0.18 $0.22 $55.42 Turkish $0.25 $0.23 $55.42 Ukrainian $0.20 $0.17 $55.42 Urdu $0.20 $0.22 $55.42 Vietnamese $0.22 $0.20 $55.42

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TRANSLATION RATE GUIDE

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TESTING SERVICES

Language Services: Language Testing (SIN 611630) Language Testing: Description of Services.

1. Language Testing: Speaking and Listening Assessment: This test is performed over the phone and is available 24 hours per day, seven days per week.

ALTA’s clients are given access to a secure account on ALTA’s portal where they will assign the test.

They will be given the choice to either have the test administered immediately on the site or to send a notification email to the candidate. The candidate will then call the phone number provided and will enter a unique code to access the test. They will be given instructions as well as sample/practice questions and answers to get familiar with the system. They will be asked to state their name and agree to an honor statement. The test will then start, with questions prompted automatically.

The general Listening and Speaking test has 23 objectives, and each objective has between 10 and 50 questions. The ALTA system will randomly select one question per objective making each test unique to each candidate. Each objective is designed to elicit the full range of the target language in order to identify what the candidates can do with the language through performance of various tasks (such as giving a description, talking about a hypothetical event, providing an opinion, etc.) as well as how well the candidates use and control the language. The candidates simply answer the questions presented, which are general in nature. There is no right or wrong answer to a question except where it pertains to demonstrating comprehension of the topic. Candidates will have some time to think about their response and then will be given an average of 40 seconds to answer. The test does not last more than 30 minutes. At the end of the test, the candidates are instructed to hang up. The recording is sent to an evaluator who will score the performance based on the subcategories of communication, comprehension, grammar, and vocabulary, and an overall score on the ALTA or/and ILR scale is assigned. Results are provided in one (1) business day. They are available on the ALTA portal and emailed to the list of recipients provided by the client.

2. Language Testing: Writing Assessment: This test is created by you thru our portal and is administered on site or sent to a proctor. The test consists of several requests for a response in the target language. The written test requires the candidate to demonstrate what he or she can do with the language through performance of various tasks (writing a letter, giving an opinion, describing a rule or procedure), as well as how well he or she uses and controls the language.

The candidate simply writes his or her response to each question in the space provided. At the end of the test, it is collected and sent back to ALTA for scoring. The evaluator scores the writing based on expression, understanding of the given topics, grammar, vocabulary and spelling, and an overall score is assigned. This score along with comments is sent to you or your administrator within two business days.

3. Language Testing: Reading Assessment: This test is performed online and consists of a selection of passages, each followed by a series of questions about the passage/recording. This is a multilevel test (ILR 2+-3+/ALTA 8-10) which allows candidates to be scored at four levels on both the ALTA and ILR scales. The candidates simply mark their selection for each question and submit their answers when finished. The test length is 60 minutes, at which time it will automatically expire. Candidates will receive a warning at 55 minutes. The score is automatically calculated and is available for immediate viewing by the client.

Our Language Testing Best Values are:

Experience: We have been providing language assessments since 1997.

Clients: We provide language testing services for a wide range of commercial and non-profit organizations, as well as for government in the US at the Federal, State, and local levels.

Range: We provide speaking, written, reading assessments in over 40 languages on the GSA Schedule.

Process: We provide results across the full range of language proficiency. Results can be reported on the Interagency Language Roundtable (ILR) scale or/and ALTA’s twelve-level scale.

Evaluators: We use native speakers of the tested language who are trained extensively in ALTA’s testing methodology.

Quality Control: � We have an ongoing QC process involving independent sampling of test scores to ensure reliable results.

Flexibility: We can customize language tests specific to your agency and industry.

Price/Discount: Our prices per test are very competitive compared to other GSA vendors.

These rates provide a 16-35% discount from commercial pricing.

Turnaround: Most test results take 1-2 business days to assess. When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering agency, agencies are encouraged to contact the Contractor for the purpose of obtaining accelerated delivery. If the Contractor offers an accelerated delivery time acceptable to the ordering agency, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

Accuracy: In the event a test score is disputed, we will initiate an independent review to resolve any discrepancies at no charge to you.

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Language GSA Rate for Writing Assessments

GSA Rate for Speaking/ Listening Assessments

GSA Rate for Online Reading Assessments

Albanian $55.42 per test N/A $20.15 per test Amharic $55.42 per test $45.34 per test $20.15 per test Arabic $55.42 per test $45.34 per test $20.15 per test Armenian $55.42 per test N/A $20.15 per test Bosnian $55.42 per test N/A $20.15 per test Bulgarian $55.42 per test N/A $20.15 per test Burmese $55.42 per test $45.34 per test $20.15 per test Cambodian (Khmer) $55.42 per test $48.36 per test $20.15 per test Chinese (Cantonese) $55.42 per test $45.34 per test $20.15 per test Chinese (Mandarin) $55.42 per test $45.34 per test $20.15 per test Croatian $55.42 per test $45.34 per test $20.15 per test Danish $55.42 per test $45.34 per test $20.15 per test Dari $55.42 per test $45.34 per test $20.15 per test Dutch $55.42 per test $45.34 per test $20.15 per test English $55.42 per test $45.34 per test $20.15 per test Farsi $55.42 per test $45.34 per test $20.15 per test Finnish $55.42 per test $45.34 per test $20.15 per test French $55.42 per test $45.34 per test $20.15 per test German $55.42 per test $45.34 per test $20.15 per test Greek $55.42 per test $45.34 per test $20.15 per test Gujarati $55.42 per test $45.34 per test $20.15 per test Haitian Creole $55.42 per test $45.34 per test $20.15 per test Hebrew $55.42 per test $45.34 per test $20.15 per test Hindi $55.42 per test $45.34 per test $20.15 per test Italian $55.42 per test $45.34 per test $20.15 per test Japanese $55.42 per test $45.34 per test $20.15 per test Korean $55.42 per test $45.34 per test $20.15 per test Lao $55.42 per test N/A $20.15 per test Malay $55.42 per test $45.34 per test $20.15 per test Norwegian $55.42 per test $45.34 per test $20.15 per test Pashto $55.42 per test $45.34 per test $20.15 per test Polish $55.42 per test $45.34 per test $20.15 per test Portuguese $55.42 per test $45.34 per test $20.15 per test Punjabi (East./ West.) $55.42 per test $48.36 per test $20.15 per test Serbian $55.42 per test N/A $20.15 per test Romanian $58.44 per test $48.36 per test $29.22 per test Russian $58.44 per test $48.36 per test $29.22 per test Sinhala $55.42 per test $45.34 per test $20.15 per test Spanish $55.42 per test $45.34 per test $20.15 per test Swahili $55.42 per test N/A $20.15 per test Swedish $55.42 per test $45.34 per test $20.15 per test Tagalog $55.42 per test $45.34 per test $20.15 per test Thai $55.42 per test $45.34 per test $20.15 per test Turkish $55.42 per test $45.34 per test $20.15 per test Ukrainian $55.42 per test $48.36 per test $20.15 per test Urdu $55.42 per test $45.34 per test $29.22 per test Uzbek N/A N/A $20.15 per test Vietnamese $58.44 per test $48.36 per test $29.22 per test

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TESTING RATE GUIDE

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CUSTOMER INFORMATION

1a. �Table of Awarded Special Item Number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SIN SIN Description OLM Order-Level Materials” 541930 Translation and Interpretation Services 611630 Linguistic Training and Education

1b. �Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

> See pages 6, 9 and 13.

1c. �If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

> See page 13.

2. Maximum Order: $1,000,000.00

3. Minimum Order: $100.00

4. Geographic Coverage (delivery area): Domestic

5. �Point(s) of production (city, county, and state or foreign country): Company Address

6. �Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None

8. Prompt payment terms: �Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. �Foreign items (list items by country of origin): None

10a. �Time of Delivery (Contractor insert number of days): To Be Determined at the Task Order level

10b. �Expedited Delivery. Items available for expedited delivery are noted in this price list.

Contact Contractor

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10c. �Overnight and 2-day delivery. Contact Contractor

10d. �Urgent Requirements. Contact Contractor

11. F.O.B Points(s): Destination

12a. Ordering Address(es): Same as Contractor

12b. �Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Same as company address

14. Warranty provision: Standard Commercial Warranty Terms & Conditions

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. �Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. �Special attributes such as environmental attributes, (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. �If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at: https://www.Section508.gov/. N/A

23. Unique Entity Identifier (UEI) number: NGC3MAHV4MW8

24. �Notification regarding registration in System for Award Management (SAM) database:

Contractor registered and active in SAM

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101,

22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/ SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/ SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

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