Federal Supply Schedule GS10F0137X

Mission Oriented Business Integrated Services | MOBIS Online ace ss to contract ordering informa tion, terms and con, Catalog and Price List

Quality Incorporated

“Success through Excellence”

Corporate Office 155 Bensland Road, Suite 3 Canaan Valley, WV 26260

PH (888) 250-1712

FAX (888) 250-1712

Federal Office 11137 Glade Drive, Suite 100 Reston, VA 20191

PH (703) 264-0282

Schedule for Mission Oriented Business Services (MOBIS) Federal Supply Group: 874 Class: R499

SINs 874-1 and 874-1RC Contract Number: GS-10F-0137X

Contract Period: March 11, 2011 through March 10, 2016

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at http://www.gsa.gov/schedules-ordering

Online access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system.

The Internet address for GSA Advantage!™ is www.GSAAdvantage.gov.

General Services Administration

Federal Acquisition Service

Authorized Federal Supply Schedule Price List

Online access to contract ordering information, terms and conditions, Quality Incorporated | Mission Oriented Business Integrated Services | MOBIS Catalog and Price List | 1

“Success through Excellence”

| A Veteran-Owned

Small Business

Contents

2 About Quality Incorporated

3 Customer Information

5 Awarded Services

7 Labor Hour Categories

8 Pricing for Year 1

ABOUT QUALITY INCORPORATED

Quality Incorporated is a leader in the field of business consulting, management coaching and training, Quality Management System evaluations, audits and consulting services, as well as expert witness services for corporate and government entities.

Our management team has extensive training in business management—both as executive corporate officers and as trainers and consultants to other companies and government agencies. We specialize in assessing an organization’s management systems and recommending process management solutions tailored to the specific needs of each organization.

Quality Incorporated has worked with hundreds of organizations to improve their management policies and work processes, incorporating customer feedback, records updating and security, and overall performance accountability. Our staff has repeatedly demonstrated excellence in bringing organizations into alignment with the standards of such Quality Management Systems as ISO 9000, ISO 14000, ISO 20000, ISO 27000, Lean Six Sigma and CMMI (Capability Maturity Model Integration).

Overall, QI is well positioned to support agencies in their mission oriented business functions that improve performance, quality, timeliness and efficiency of services and to help them meet their goals for performance improvement. We are pleased to offer our services through the Federal Supply Schedule for Mission Oriented Business Integrated Services (MOBIS), SINs 874-1 and 874-1RC.

MOBIS is a flexible, easy-to-use task order contract that is available to all Federal agencies, the District of Columbia, mixed-ownership government corporations, and the U.S. Postal Service. This catalog describes the Quality Incorporated services available through the MOBIS mechanism and provides all the necessary details concerning prices and the ordering process.

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Corporate Office

155 Bensland Road, Suite 3 Canaan Valley, WV 26260 Toll Free (888) 250-1712

Website: www.QualityIncorporated.com

Federal Office 11137 Glade Drive, Suite 100 Reston, VA 20191-4706 Toll Free (888) 250-1712

PH (703) 264-0282

FAX (888) 250-1712

Email: GSASupport@QualityIncorporated.com mailto:GSASupport@QualityIncorporated.com

Customer Information

1a. Table of Awarded Special Item Number(s):

874-1/1RC

1b. Prices: See Pages 7 & 8 for labor hour categories and hourly and daily rates.

1c. Labor Hour Categories: See Page 7 for labor hour categories.

2. Maximum Order: $1,000,000.00

3. Minimum Order: $100.00

4. Geographic Coverage (delivery area):

Domestic only

5. Point(s) of production: Same as company addresses

6. Discount from list prices: Government net prices (discounts already deducted).

7. Quantity discounts: None offered

8. Prompt payment terms: Net 30 days

9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold: Yes

9b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold: Will accept over $2,500.

10. Foreign items: None

11a. Time of Delivery: Specified on the Task

Order

11b. Expedited Delivery: Contact Quality

Incorporated

11c. Overnight and 2-day delivery: Contact

11d. Urgent Requirements: Contact Quality

12. F.O.B. Point(s): Destination

13a. Ordering Addresses: Same as company addresses

13b. Ordering Procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements

(BPA’s) and a sample BPA can be found at the

GSA/FSS Schedule homepage

(fss.gsa.gov/schedules).

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Customer Information

14. Payment address: Same as company address

15. Warranty provision: Quality Incorporated warrants and implies that items delivered hereunder are merchantable and fit for the particular purpose described in this contract.

16. Export Packing Charges: N/A

17. Terms and conditions of Government purchase card acceptance: Contact Quality

18. Terms and conditions of rental, maintenance and repair: N/A

19. Terms and conditions of installation: N/A

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: N/A

20a. Terms and conditions for any other services: N/A

21. List of service and distribution points:

N/A

22. List of participating dealers: N/A

23. Preventive maintenance: N/A

24a. Special attributes such as environmental attributes: N/A

25. Data Universal Numbering System

(DUNS) number: 167382170

26. Notification regarding registration in

Central Contractor Registration (CCR) database: Registered

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Awarded Services

Consulting Services | SINs 874-1 and 874-1RC

Quality Incorporated is a leading provider of expert advice, assistance, and guidance to Federal agencies focused on improving their mission oriented business and substantive program functions. Our concentration in Federal programs allows us to extend our consulting services from program assessment, evaluation, and strategic goal and plan development to all types of measurement and business process improvement support. The following are some of our key consulting services.

Quality Management Systems

Quality Incorporated specializes in mapping an organization’s policies and processes, documenting them, and recommending changes where necessary. With decades of experience in implementing ISO, CMMI and Lean Six Sigma standards at our disposal, we can customize a quality assurance plan for any agency, raising the standards of efficiency, accountability and successful product delivery to new greater levels.

Process Management and Improvement

Quality Incorporated can help clients achieve significant performance breakthroughs, using a systematic approach that integrates process redesign with the organization’s culture and values. We offer a full range of methodologies to assist in identifying obsolete, redundant, and unnecessarily complex processes and to foster the development of efficient alternatives. Our staff works with clients to optimize the fit between work, people, technology, and information.

Strategic Business and Operational Planning

Quality Incorporated works with executives and managers to identify and describe customers;

determine customer satisfaction, needs, and requirements; create or refine a core mission/purpose statement; select issues that must be addressed to achieve the organization’s vision;

and pinpoint strengths and improvement opportunities. The development of strategic and annual performance plans with performance measures is accompanied by services to support the translation of these documents into useful guidance to inform operational and support functions.

Program Evaluation and Recommendations for Improvement

Quality Incorporated conducts all types of evaluations to determine whether a program is being implemented as planned, and is producing its intended effects. Evaluators can assess the appropriateness of goals and outcome measures, the effectiveness of strategies, and the need for corrective action. We can also use evaluation results to calculate return on investment and to identify alternative approaches for delivering services or achieving desired outcomes.

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Change Management

Improvement services in any specific area typically affect other parts of the organizational system.

Quality Incorporated goes beyond planning for effective change management to offer such unique services as interpreting and acting on employee and cultural assessment results, monitoring change across organizational systems, and delivering real-time support for large-scale change efforts.

Other Consulting Services

Quality Incorporated recognizes that these predefined categories of consulting support may not address the needs of every agency. We will gladly discuss an organization’s unique needs and determine whether our capabilities are appropriate to address the client’s needs.

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LABOR HOUR CATEGORIES

Labor Category

Description

Experience and Education

Principal / Subject Matter Expert

Duties: Senior Management Consultant, Productivity Expert, Lead Quality Systems Auditor

Experience: 40 Years Education: M.S.

General Manager/Lead Project Manager

Duties: Monitor Ongoing Projects, Ensure Customer Satisfaction

Experience: 26 years Education: B.A.

Administrative Assistant Duties: Document Production and Management, Team Support

Experience: 1 year Education: High School

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PRICING FOR YEAR 1

Labor Hour Category

Hourly Rate

Daily Rate

Principal / Subject Matter Expert

$149.34

$1194.72

General Manager/Project Leader

$ 87.15

$ 697.20

Administrative Assistant

$ 29.87

$ 238.96

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