MAS - Acclaro Research Solutions, Inc. - GS10F0097S

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

Schedule for - Multiple Award Schedule Federal Supply Group: Professional Services Class:

Contract Number: GS-10F-0097S

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov Contract Period: December 27, 2005 - December 26, 2025 Price List current as of Modification #PO-0032 effective December 27 Contractor:

Acclaro Research Solutions, Inc.

110 West Mulberry Street, Suite 300

Baltimore, MD 21202 Business Size: Small, Woman-owned Small Business, HUBZone Business and Economically

Disadvantaged Woman-owned Small Business Telephone:

(443) 451-7221 Extension:

FAX Number:

(410) 510-1746 Web Site:

www.acclaroresearch.com E-mail:

Contract Administration:

Katherine E Fiedler

CUSTOMER INFORMATION:

1a.

Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

1b.

Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. N/A 1c.

If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See paragraph 28 2.

Maximum Order: $1,000,000.00 3.

Minimum Order: $100.00 4.

Geographic Coverage (delivery Area): Domestic Only 5.

Point(s) of production (city, county, and state or foreign country): Same as company address 6.

Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7.

Quantity discounts: None 8.

Prompt payment terms: Note: Prompt payment terms must be followed by the statement "Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions." Net 30 Days 9.

Foreign items (list items by country of origin): None

10a.

Time of Delivery (Contractor insert number of days): Specified on the Task Order 10b.

Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor 10c.

Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor 10d.

Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Contact Contractor 11.

F.O.B Points(s): Destination 12a.

Ordering Address(es): Same as Contractor 12b.

Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13.

Payment address(es): Same as company address 14.

Warranty provision.: Contractor’s standard commercial warranty.

15.

Export Packing Charges (if applicable): N/A 16.

Terms and conditions of rental, maintenance, and repair (if applicable): N/A 17.

Terms and conditions of installation (if applicable): N/A

18a.

Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b.

Terms and conditions for any other services (if applicable): N/A

19.

List of service and distribution points (if applicable): N/A

20.

List of participating dealers (if applicable): N/A

21.

Preventive maintenance (if applicable): N/A 22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). N/A 22b.

If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/. N/A 23.

Data Universal Numbering System (DUNS) number: 132081659 24.

Notification regarding registration in System for Award Management (SAM) database: Registered Final Pricing:

The rates shown below include the Industrial Funding Fee (IFF) of 0.75%.

Labor Categories Pricing

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

611430

611512

Service Contract Labor Standards/Service Contract Act (SCLS/SCA) Matrix

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories.

Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

Labor Category Descriptions Our personnel will provide services under the Multiple Award Schedule (MAS) contract utilizing the following labor categories.

Labor Category: Senior Advisor

The following duties are assigned:

· Performs highly complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management or performance problems or designs new processes, models or system as required by clients.

· Provides guidance, advice and direction of project team, typically as an advisory capacity.

· Provides guidance in the preparation of analysis, reports, and/or presentations.

· Demonstrates expertise in the use of a variety of sophisticated problem-solving tools to assist us in analysis and guide decision-making.

· Advises clients of options and next steps.

· May define and direct technical specifications and tasks to be performed by team members, defines target dates of tasks and subtasks.

· Provides guidance and direction regarding output and ensuring the technical adequacy of the end-product.

· In an advisory capacity, ensures successful completion of the project, adherence to schedule and project milestones, quality of deliverables, accuracy of analysis and reports, and customer/client satisfaction.

· Demonstrates exceptional oral and written communication skills.

Minimum/General Experience: This position requires a minimum of eighteen years of progressively responsible experience in a technical or specialty area, including at least seven years of experience as an internal or external consultant in a field related to Acclaro’s practice. This position also requires demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems.

Minimum Education: A graduate or professional degree from an accredited college or university in a related scientific, technical or professional field is generally required, but may be substituted. The advanced degree may be substituted for demonstrated expertise and a national reputation as evidenced by success in publications in the scientific, professional or management literature or service on professional or academic committees or work groups.

Labor Category: Principal Consultant

The following duties are assigned:

· Performs complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management or performance problems or designs new processes, models or systems as required by clients.

· Directs preparations of analysis, reports and/or presentations.

· Uses a variety of sophisticated problem-solving tools to assist in analysis and guide decision making.

· Advises clients of options and next steps.

· Provides daily supervision and direction to staff. Defines and directs technical specifications and tasks to be performed by team members, defines target dates of tasks and subtasks.

· Provides guidance and assistance in coordinating output and ensuring the technical adequacy of the end product.

· Has responsibility for successful completion of the project, adherence to schedule and project milestones, quality of deliverables, accuracy of analysis and reports, and customer/client satisfaction.

· Demonstrates exceptional oral and written communications skills.

Minimum/General Experience: This position requires a minimum of fifteen years of progressively responsible experience in a technical or specialty area, including at least three years of experience as an internal or external consultant in a field related to Acclaro’s practice. This position also requires demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems.

Minimum Education: A graduate or professional degree from an accredited college or university in a related scientific, technical or professional field. The advanced degree may be substituted for demonstrated expertise and or professional certification.

Labor Category: Senior Consultant

The following duties are assigned:

· Performs moderately complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management or performance problems or assists with the design of new processes, models or systems as required by clients.

· Directs or assists with preparation of analysis, reports and/or presentations.

· Uses a variety of sophisticated problem-solving tools to assist in analysis and guide decision making.

· Advises clients of options and next steps.

· Depending upon the scope and complexity of the program or project, may provide project direction or assist the Principal Consultant or Project Manager for the project.

· Provides daily supervision and direction to staff.

· Defines and directs technical specifications and tasks to be performed by team members, defines target dates of tasks and subtasks or assists Principal Consultant or Project Manager with same.

· Depending upon the scope and complexity of the program or project may provide guidance and assistance in coordinating output and ensuring the technical adequacy of the end product or assist. For smaller or less complex projects, maintains responsibility for successful completion of the project, adherence to schedule and project milestones, quality of deliverables, accuracy of analysis and reports, and customer/client satisfaction.

· Demonstrates exceptional oral and written communications skills.

Minimum/General Experience: This position requires a minimum of twelve years of progressively responsible experience as an expert in a scientific, professional or technical field. The advanced degree may be substituted for demonstrated expertise and a national as evidenced by success in publications in the scientific, professional or management literature. This position also requires demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems.

Minimum Education: A Master’s Degree from an accredited college or university in a relevant scientific, technical, or professional field. The advanced degree may be substituted for demonstrated expertise in the scientific, professional or management literature.

Labor Category: Project Manager

The following duties are assigned:

· Maintains primary responsibility for the management and coordination of integrated project plans including implementation schedules and resource estimates.

· Provides input to the development and implementation of short-and long-range goals, objectives, policies and procedures.

· Monitors and evaluates adherence to schedule, cost estimates, resource utilization, and provides periodic cost and productivity analyses.

· Takes appropriate corrective action to resolve any discrepancies from schedule, budget or quality of deliverables.

· Communicates regularly with customers/clients, management, project staff, vendors, and others as appropriate. Demonstrates exceptional oral and written communications skills.

Minimum/General Experience: This position requires a minimum of five years of progressively responsible experience directly related to the duties and responsibilities specified. Demonstrated knowledge of project management principles, practices, techniques and tools is required. This position also requires demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems.

Minimum Education: A Bachelor’s degree from an accredited college or university in a relevant scientific, technical or professional field. An advanced degree and/or Project Management Certification may be substituted for two of those years of experience.

Labor Category: Consultant

The following duties are assigned:

· Generally assists project lead in the evaluation of client processes, procedures, techniques or systems, as related to management or performance problems or assists with the design of new processes, models or systems as required by clients.

· Assists with the preparation of analysis, reports and/or presentations.

· Carries out day-to-day project tasks such as interviews, data collection, synthesis and analysis.

· Contributes to successful completion of the project, adherence to schedule and project milestones, quality of deliverables, accuracy of analysis and reports and customer/client satisfaction.

· Demonstrates excellent oral and written communication skills.

Minimum/General Experience: This position requires a minimum of eight years of progressively responsible experience. Must have demonstrated the ability to work independently or under only general direction. This position also requires demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems.

Minimum Education: A Bachelor's Degree in a relevant field from an accredited college or university. With a Master's Degree in an appropriate field, four years of general experience is required.

Labor Category: Emergency Management Subject Matter Expert 1

Experienced technical or program expert with a proven record of providing insight regarding strategic intent, process visioning, and operational performance issues. The following duties are assigned:

· Responsible for providing evaluation, consultation, guidance or direction in specialized area(s) of expertise.

· Consult with project team, customers, and government officials regarding process, content and/or deliverables as required.

· Contribute content, identify best practices, and knowledge of subject matter, translate subject matter terminology as appropriate.

· Provide recommendations verbally and in writing.

· May function in an oversight capacity for research projects, educational activities, evaluations of staff performance, and liaison activities with government agency and other partner organizations.

Minimum/General Experience: This position requires a minimum of two years of relevant experience in a related discipline. Must have demonstrated ability to work independently or under only general direction. Good written and oral communication skills are required.

Minimum Education: A high school diploma is required. An additional four years of experience may be substituted for the high school diploma.

Labor Category: Emergency Management Subject Matter Expert 2

Experienced technical or program expert with a proven record of providing insight regarding strategic intent, process visioning, and operational performance issues. The following duties are assigned:

· Responsible for providing evaluation, consultation, guidance or direction in a specialized area(s) of expertise.

· Consult with project team, customers, and government officials regarding process, content and/or deliverables as required.

· Contribute content, identify best practices, and knowledge of subject matter, translate subject matter terminology as appropriate.

· Provide recommendations verbally and in writing.

· Usually works with a minimum of supervision, but may function in an oversight capacity for research projects, educational activities, evaluations of staff performance, and liaison activities with government agency and other partner organizations.

Minimum/General Experience: This position requires a minimum of four years of relevant experience in a related discipline. Must have demonstrated the ability to work independently or under only general direction. Good written and oral communication skills are required.

Minimum Education: A Bachelor's Degree from an accredited college or university is required. An additional four years of experience may be substituted for the degree.

Labor Category: Emergency Management Subject Matter Expert 3

Highly experienced technical or program expert with a proven record of providing insight into strategic intent, process visioning, and operational performance issues. The following duties are assigned:

· Responsible for providing evaluation, consultation, guidance or direction in a specialized area(s) of expertise.

· Consult with project team, customers, and government officials regarding process, content and/or deliverables as required.

· Contribute content, identify best practices, and knowledge of subject matter, translate subject matter terminology as appropriate.

· Provides recommendations verbally and in writing.

· Under general supervision, functions in an oversight capacity for research projects, educational activities, evaluations of staff performance, and liaison activities with government agency and other partner organizations.

· Operates with substantial latitude for un-reviewed action or decision. Reviews progress with management.

Minimum/General Experience: This position requires a minimum of seven years of relevant experience in a related discipline. Must have demonstrated the ability to work independently. Good written and oral communication skills are required.

Minimum Education: A Bachelor’s degree from an accredited college or university is required. An additional four years of experience may be substituted for the degree.

Labor Category: Emergency Management Subject Matter Expert 4

Highly experienced technical or program expert with a proven record of providing insight into strategic intent, process visioning, and operational performance issues. The following duties are assigned:

· Highly experienced technical or program expert with a proven record of providing insight into strategic intent,

· process visioning, and operational performance issues.

· Responsible for providing evaluation, consultation, guidance or direction in a specialized area(s) of expertise.

· Plans and conducts assignments, generally involving the larger and more important projects or more than one project.

· Provides recommendations verbally and in writing.

· Functions in an oversight capacity for research projects, educational activities, evaluations of staff performance, and liaison activities with government agency and other partner organizations.

· Operates with considerable latitude for un-reviewed action or decision.

Minimum/General Experience: This position requires a minimum of twelve years of relevant experience in a related discipline. Must have demonstrated the ability to work independently. Good written and oral communication skills are required.

Minimum Education: A Bachelor’s degree from an accredited college or university is required. An additional four years of experience may be substituted for the degree.

Labor Category: Senior Management Analyst

The following duties are assigned:

· Supports and assists project team members in the execution and implementation of a variety of project tasks particularly by providing analytic and technical support.

· Coordinates team activities, communication and deliverables.

· Completes research and analysis, analyzes and synthesizes information using problem-solving, evaluation and critical thinking skills.

· Assists with work breakdown structures, prepares charts, tables, graphs, and diagrams to assist in analyzing problems.

· Assists with the development of technical and project requirements.

· Provides guidance and direction for clients and other team members.

Minimum/General Experience: This position requires a minimum of four years of relevant experience. Must have demonstrated the ability to work independently or under only general direction. This position also requires demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems. Good written and oral communication skills are required.

Minimum Education: A Bachelor's Degree in a relevant field from an accredited college or university. With a Master's Degree in an appropriate field, two years of experience is required.

Labor Category: Management Analyst

The following duties are assigned:

· Supports and assists project team members in the execution and implementation of a variety of project tasks particularly by providing analytic and technical support.

· Completes research and analysis, gathers analyzes and synthesizes information using evaluation and critical thinking skills.

· Assists with work breakdown structures, prepares charts, tables, graphs, and diagrams to assist in analyzing problems.

· Assists with the development of technical and project requirements.

Minimum/General Experience: This position requires a minimum of three years of relevant experience. Must have demonstrated the ability to work independently or under only general direction. This position also requires demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems. Good written and oral communication skills are required.

Minimum Education: A Bachelor's Degree in a relevant field from an accredited college or university. With a Master's Degree in an appropriate field, one year of experience is required.

Labor Category: Senior Instructional Designer

The following duties are assigned:

· Generally responsible for design and production of training and materials for traditional classroom, online or hybrid training products may serve as lead to other instructional designers in completion of these tasks

· Identifies learning objectives and prepares course material and exercises as appropriate to assist learners in meeting learning objectives.

· Completes training needs assessments as required and prepares course necessary to fill identified training needs.

· Prepares assessments of learning outcomes, analyzes and reports on learning results attained.

· Contributes to successful completion of the project, adherence to schedule and project milestones, quality of deliverables, accuracy of course materials and customer/client satisfaction.

· Demonstrates excellent oral and written communication skills.

· Coordinates the efforts of other, less senior, instructional designers

Minimum/General Experience: This position requires a minimum of five years of progressively responsible experience. Must have demonstrated the ability to work independently or under only general direction. This position also requires demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems and familiarity with Learning Management Systems.

Minimum Education: A Bachelor's Degree in a relevant field from an accredited college or university. With a Master's Degree in an appropriate field, one year of general experience is required.

Labor Category: Instructional Designer

The following duties are assigned:

· Generally responsible for design and production of training and materials for traditional classroom, online or hybrid training products

· Identifies learning objectives and prepares course material and exercises as appropriate to assist learners in meeting learning objectives.

· Completes training needs assessments as required and prepares course necessary to fill identified training needs.

· Prepares assessments of learning outcomes, analyzes and reports on learning results attained.

· Contributes to successful completion of the project, adherence to schedule and project milestones, quality of deliverables, accuracy of course materials and customer/client satisfaction.

· Demonstrates excellent oral and written communication skills.

Minimum/General Experience: This position requires a minimum of three years of progressively responsible experience. Must have demonstrated ability to work independently or under only general direction. This position also requires demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems and familiarity with Learning Management Systems.

Minimum Education: A Bachelor's Degree in a relevant field from an accredited college or university. With a Master's Degree in an appropriate field, one year of general experience is required.

Labor Category: Senior Database Developer

The following duties are assigned:

· Performs moderately complex evaluations of requirements associated with the collection, organization, analysis and reporting of data and information.

· Designs new processes, models or systems for the collection, organization, analysis and reporting of information as required by clients.

· Develops data models, data dictionaries and/or other specifications to guide the development and implementation of processes, models or systems.

· Uses a variety of sophisticated problem-solving tools to assist in analysis and guide decision making.

· Advises clients of options and next steps.

· Depending upon the scope and complexity of the program or project, may provide project direction or assist the Principal Consultant or Project Manager for the project.

· Provides daily supervision and direction to assigned staff.

Minimum/General Experience: This position requires a minimum of five years of progressively responsible experience in database design and development. This position also requires demonstrated proficiency using commercial automated word processing and database management systems.

Minimum Education: A Bachelor’s degree in a related field is preferred, and with a Bachelor’s degree, only three years of experience is required.

Labor Category: Database Developer

The following duties are assigned:

· Performs moderately complex evaluations of requirements associated with the collection, organization, analysis and reporting of data and information.

· Designs new processes, models or systems for the collection, organization, analysis and reporting of information as required by clients.

· Develops data models, data dictionaries and/or other specifications to guide the development and implementation of processes, models or systems.

· Uses a variety of sophisticated problem-solving tools to assist in analysis and guide decision making.

· Advises clients of options and next steps.

· Depending upon the scope and complexity of the program or project, may provide project direction or assist the Principal Consultant or Project Manager for the project.

· Provides daily supervision and direction to assigned staff.

Minimum/General Experience: This position requires one year of experience in database development and administration. This position also requires demonstrated proficiency using commercial automated word processing and database management systems.

Minimum Education: A Bachelor’s degree in a related field is preferred, and with a Bachelor’s degree, no experience is required.

Labor Category: Data Analyst

The following duties are assigned:

· Supports and assists project team members in the execution and implementation of a variety of project tasks particularly by providing statistical, analytic and technical support.

· Completes research and analysis, gathers analyzes and synthesizes information using evaluation, statistical analysis, and analytic and critical thinking skills.

· Assists with work breakdown structures, prepares statistical reports, checks for data integrity and completeness, charts, tables, graphs, and diagrams to assist in analyzing problems.

· Assists with the development of technical and project requirements.

Minimum/General Experience: This position requires a minimum of three years of relevant experience. Must have demonstrated the ability to work independently or under only general direction. This position also requires demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems. Good written and oral communication skills are required.

Minimum Education: A Bachelor's Degree in a relevant field from an accredited college or university. With a Master's Degree in an appropriate field, one year of experience is required.

Labor Category: Technical Writer

The following duties are assigned:

· Responsible for development and or editing of written material for reports, questionnaires, surveys, assessments, psychometric instruments and promotional and marketing material.

· Develops charts, tables, illustrations and a variety of graphical elements to support, clarify and elucidate the written material.

· Assists with the preparation of analysis and/or presentation.

· Demonstrates exceptional oral and written communications skills.

Minimum/General Experience: This position requires a minimum of two years of experience; Requires exceptional proficiency with the written word; Must have demonstrated the ability to work independently or under only general direction. Proficiency with English language is required. Additional languages, particularly Spanish, are a plus. This position also requires demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems.

Minimum Education: A Bachelor's Degree in a relevant field from an accredited college or university. A Master’s Degree may be substituted for the required work experience.

Labor Category: Administrative Assistant

The following duties are assigned:

· Directly supports programs and projects by maintaining files and documents including schedule, deliverables, report, and other files; prepares correspondence, schedules and coordinates travel.

· Assists in the preparation of and supports the development of contract deliverables and reports by developing and updating graphic presentations to improve the quality and enhance the usability of these documents.

· Performs high level secretarial work under the general supervision of manager. Types and proofreads correspondence, reports, and documentation.

· Maintains filing system for projects, programs or department.

· Answers telephones, responds to routine questions/requests, schedules meetings, distributes mail and other documents and makes travel arrangements

Minimum/General Experience: Requires a high school diploma and a minimum of two years experience in office administration and developing graphic/artistic presentations for publications and documents (preferably technical documentation). At minimum, one year of specialized experience and demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems. Must have demonstrated the ability to work independently or under only general direction. Good written and oral communication skills are required.

Minimum Education: Requires a High School Diploma and three years experience. An

Associate's Degree or Certification in a related field may be substituted for two years of experience.

Course Descriptions:

Executive Overview: ISO 9001

This course is a one half-day executive overview that provides a review of the history of Quality Management Standards and discussion of the eight quality management principles underlying the ISO 9001 requirements. A brief overview of the requirements is provided as well as an introduction to the concept of continual improvement. Finally, the process of implementing ISO 9001 in an organization is discussed, including an introduction to the “process approach,” planning and executing the implementation and avoiding common pitfalls.

Cost: $2,400.00

Course Length: ½ Day

Minimum Participate: 1

Maximum Participate: 12