Federal Supply Schedule GS10F0018M

Mission Oriented Business Integrated

Services (MOBIS) Schedule

Enabling Groups to M ake Decisions and Get Results

Mission Oriented Business Integrated Services (MOBIS) Schedule Visit GSA Advantage!®(www.gsaadvantage.gov) for access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order.

Contract Number: GS-10F-0018M

Contract End Date: October 31, 2011

For more information, please contact—

For contractual questions and information– Richard Boulton Phone: 202.449.7129 Email: richard.boulton@touchstone.com

Touchstone Consulting Group, Inc.

1920 N Street, NW, Suite 600 Washington, DC 20036 Phone: 888.999.4377 or 202.338.2525 Fax: 202.338.6106 www.touchstone.com

Business Size: Other Than Small Business

Contents

Section Page

Corporate Fact Sheet

Who is Touchstone?

The Touchstone Difference

Regocnition

Leadership

MOBIS Schedule

Special Item Numbers (SINs) 874-1, 874-2, 874-3, 874-4, 874-6, and 874-7

SIN 874-2 Other Direct Cost (ODC)

SIN 874-3 ODCs

Survey Services

Printing/Reproduction Services

Plotting (per square foot)

Other Services

SIN 874-4

Discounts

Labor Category Descriptions

Who is Touchstone?

Touchstone Consulting Group, a wholly owned subsidiary of SRA International, Inc., is a strategy management consulting firm located in downtown Washington, D.C. Our more than 220 consultants collaborate with senior leaders in the government and in public and private organizations around the globe to tackle – and solve – their most complex challenges to date.

We offer services in the following areas:

� Strategic Execution

� Enterprise Architecture

� Digital Strategy

� IT Strategy

� Strategic Communications

� Facilitation

� Governance

� Strategic Transformation

Touchstone services address the needs of our customers to ensure that transparent and measurable results are defined and achieved. We customize and develop innovative solutions to tackle some of today’s most daunting challenges in interoperability, health, sustainability, national security, identity management and cyber security.

Facts � We serve clients across the defense, homeland security and intelligence communities, as well as in the civil, state and local sectors

� We serve more than 30 clients with working engagements that span the U.S.

government, half a dozen states and Canada

� Touchstone was founded in 1991 under the name Group Decision Support Systems (GDSS), Inc.

� In 2002, the company was renamed Touchstone Consulting Group to better embody its focus on senior leadership strategy support

� In 2005, the firm was purchased by SRA International, Inc.

The Touchstone Difference When you work with Touchstone, you are left with an unforgettable experience.

Our clients regularly report that they feel:

Honored & Respected: Touchstone recognizes the importance of capturing participants’ unique perspectives and expertise.

We pull in the expertise and ability of everyone in the organization. You have the knowledge; we bring the process management experience that allows you to leverage that knowledge into tangible results

Energized & Engaged: Your team will feel that they really do matter. They will have an active voice in how things get done, and they will feel empowered to carry the organization’s vision forward.

Heard & Understood: Deeply listening to members of your organization not only contributes to a more successful process, but your staff and stakeholders will understand that they are valued and able to impact the organization’s future.

Important & Unique: There is no one-size-fits-all solution. Touchstone understands that your enterprise is unique, so we will creatively design solutions that are tailored to your organization.

Key Markets � Homeland Security

� National Security

� Civilian Agencies

� State & Local Government

� Emerging Markets & Technology

� Health/NGO’s

Corporate Fact Sheet

IV. Operate & Validate

III.

Im ple m en t S tr at eg y

I.

Es ta blis h In tent

II. Align & Design

LeadersExecutive Team

Recognition Touchstone Named a Democratic Workplace

Touchstone was named to the WorldBlu “List of Most Democratic Workplaces for 2009.”

Worldblu, a leadership and business social enterprise, recognized Touchstone for operating on principles such as Transparency, Dialogue, Fairness, Purpose and Integrity.

100 Best Companies to Work For

In recognition of SRA’s focus and unwavering commitment to Honesty and Service, the firm was named by FORTUNE magazine as one of the “100 Best Companies to Work For” for 10 consecutive years, including 2009.

Business Gateway Excellence Touchstone helped Business Gateway, an e-Government initiative, enable digital communication between businesses and government. The project was recognized with a number of distinguished awards in 2008:

� The Government Information Technology Executive Council (GITEC) 2008 Project Management Excellence Award

� The Excellence.gov Award

� The ACT/IAC 2008 Intergovernmental Solutions Award

� AFFIRM’s Leadership in e-Government Award for management of the Business Gateway Initiative

Best Small Firms to Work For Touchstone was recognized and ranked as one of the “Best Small Firms to Work For” in 2008 by Consulting Magazine. Highlighted in the Sept/Oct. 2008 issue, Touchstone ranked as one of the Top 5 consulting firms in the Strategy industry.

Leadership Our team includes over 220 professionals – recognized business leaders in strategy development, strategic communication, meeting/workshop facilitation, and portfolio and program management.

Emily Crespin, Director of Consulting. As a seasoned executive and one of the leading thinkers on organizational transformation, Emily works with organizations to fundamentally rethink how they perform their missions. With domestic, international and government experience in nearly all areas of business, Emily oversees every aspect of Touchstone’s consulting services.

Kirk Swann, Director of the Civilian Agencies Business Unit. Kirk, who was selected to the “Federal 100” in 2005 for his work at the Office of Management and Budget, is focused on assisting federal agencies in the areas of electronic government, IT policy, performance management and transparency.

Cate Gregory, Director of the National Security Business Unit. Cate has over 15 years of consulting experience in organization and leadership development, strategic planning, business process reengineering and program management. Cate is dedicated to aligning individuals with competing priorities around a common purpose or goal.

Leslie Schall, Director of the State and Local Business Unit. Leslie is committed to helping leaders creatively and collaboratively develop high-performing organizations and communities. As an Organizational Development leader, Leslie brings together key stakeholders to set goals, design structures, increase performance and build consensus.

We achieve powerful outcomes.

We are leaders coaching leaders.

Empowered by passion, experience and innovation, we take on today’s challenges and meet tomorrow’s opportunities.

Touchstone MOBIS Labor Rates (Organized by UCF section headings, including solicitation/contract subject matter where feasible)

The contract end date is October 31, 2011.

Special Item Numbers (SINs) 874-1, 874-2, 874-3, 874-4, 874-6, and 874-7

Labor Category 11/01/06 - 10/31/07

11/01/07 - 10/31/08

11/01/08 - 10/31/09

11/01/09 - 10/31/10

11/01/10 - 10/31/11

Year 6 Year 7 Year 8 Year 9 Year 10 Executive Director $354.33 $366.73 $379.57 $392.85 $406.60

Director $307.88 $318.66 $329.81 $341.35 $353.30

Senior Principal Consultant $255.50 $264.44 $273.70 $283.28 $293.19

Principal Consultant $218.51 $226.16 $234.08 $242.27 $250.75

Senior Manager $182.04 $188.41 $195.00 $201.83 $208.89

Senior Consultant $164.25 $170.00 $175.95 $182.11 $188.48

Consultant $129.93 $134.48 $139.19 $144.06 $149.10

Senior Staff Consultant $109.23 $113.05 $117.01 $121.11 $125.35

Staff Consultant $90.94 $94.12 $97.41 $100.82 $104.35

Knowledge Agent (Technographer) $90.94 $94.12 $97.41 $100.82 $104.35

Visual Designer (Graphic Recorder) $90.94 $94.12 $97.41 $100.82 $104.35

Administrative Assistant $78.88 $81.64 $84.50 $87.46 $90.52

SIN 874-2 Other Direct Cost (ODC)

Price Hotel $598.50

SIN 874-3 ODC

Survey Services Price Postage- Actual 1st Class Price for Term of Contract $0.35

Printing per page $1.50

Telephone (long distance)- Per minute $0.10

Binder, 3-Ring $0.70

Denison Organizational Culture Survey- 1-500- Each $14.96

Denison Organizational Culture Survey- 500-2500- Each $13.97

Denison Organizational Culture Survey- 2501-5000- Each $12.97

Denison Organizational Culture Survey- 5001-10000- Each $11.97

Denison Online Survey set up- Per hour $99.75

Denison Online Survey set up- expedited (48 hour notice)- Per hour $199.50

Denison Online Survey set up- expedited (24 hour notice)- Per hour $498.75

Denison Online Survey Custom Questions- Each $9.98

Denison Organizational Culture Survey Hardcopy Report Free

Denison Organizational Culture Survey Hardcopy Report- Each Additional report $49.88

Denison Organizational Culture Survey Hardcopy Report- Each Additional Page $1.00

SIN 874-3 ODCs

Printing/Reproduction Services Price Black and White Copies (per original)

White Bond-Letter/Legal 1-15- Each $0.10

White Bond-Letter/Legal 16-99- Each $0.08

White Bond-Letter/Legal 100+- Each $0.06

White Bond-Tabloid 1-15- Each $0.20

White Bond-Tabloid 16-99- Each $0.15

White Bond-Letter/Legal 100+- Each $0.12

Color Bond-Letter/Legal 1-15- Each $0.12

Color Bond-Letter/Legal 16-99- Each $0.10

Color Bond-Letter/Legal 100+- Each $0.08

Astrobrights- Letter- 1-15- Each $0.13

Astrobrights- Letter- 16-99- Each $0.11

Astrobrights- Letter- 100+- Each $0.09

Acetate- 10mil Each $0.40

Plotting (per square foot)

Bond- B&W $4.49

Translucent- B&W $4.49

Vellum- B&W $4.74

Color $7.73

Other Services

Reduction (per page) $0.60

Hand Placement (per page) $0.20

Hand Inserting (per page) $0.15

Hand Collating (per page) $0.25

Coil binding- Each $3.49

Scanning- up to Legal size- flatbed scanner- Each $8.48

Lamination- Letter- Each $1.50

Lamination- Legal- Each $2.00

SIN 874-4

Training Courses Price Visual Issue Mapping System (VIMS) $13,167.00

Facilitation Group Ware $13,167.00

The minimum order amount is $300.00. The maximum award amount is $1 million. For task orders with values over $1 million, Touchstone is pleased to extend discounts of 11% to 18% on labor.

Actual discounts will be determined in connection with individual task orders.

Prompt Payment Discounts Touchstone is pleased to extend the following discounts for prompt payment:

� 10 calendar days – 1%

� 11-20 days – 0.5%

� 21 – 30 days – 0.25%

Volume Discounts

For orders with values of $1 million or higher, Touchstone will extend a discount of 11% to 18% on labor; the volume discount rates are determined in connection with individual task orders.

Recovery Purchasing

The following Special Item Numbers are incorporated in Touchstone’s MOBIS Schedule to include Recovery Purchasing: 874 1RC, 874 2RC, 874 3RC, 74 4RC, 874 6RC, 874 74C.

Labor Category Descriptions Commercial Job Title: Executive Director Education and Experience Requirements: Experience of twenty (20) or more years and a Bachelor’s degree or higher, preferably in a business related field or Public Administration. Experience required in organizational behavior and organizational development devising strategy development; designing, leading, and organizing organizational surveys and focus groups; performing benchmark studies; design and lead business process improvement efforts; conduct training sessions and pilot projects; successfully implement methods, tools, and procedures to execute strategy or change efforts mediation and facilitation services and executive coaching; publish articles regarding strategy development.

Functional Responsibility: As described below:

a. Provide executive coaching to agency heads and directors on strategy development, implementation and quality improvement engagements. Requires extensive senior level experience, public visibility, acting in an operationally critical, or will have potential significant regulatory or financial impact on the mission of the agency.

b. Innovate methodology and techniques based on cutting-edge organizational theory. Recognized as an industry expert.

c. Design, organize, lead and conduct executive level workshops, seminars, training sessions and pilot projects which require senior level application of methods, tools, or theories, or require senior level experience in the strategy development and program management of enterprise-wide change efforts.

d. Tailor strategy development, implementation and quality improvement workshops for an agency and its specific needs on projects that require senior level experience because of the complexity of the subjects being covered, or where the client determines it is advantageous to utilize senior level personnel because of their functional knowledge of industry best practices in fields relevant to the business processes and practices being studied.

e. Design, organize, lead and conduct organizational readiness surveys, customer focus groups, benchmarking studies, and other related surveys for an organization where the client determines senior level experience is required: 1) to identify the proper issues to be studied, or 2) to gain participation of customers or from the industry leading organizations targeted for benchmarking, or 3) where the client determines it is advantageous to utilize senior level personnel because of their functional knowledge of industry best practices in fields relevant to the business processes and practices being studied.

f. Facilitate process improvement efforts requiring a mastery of technical expertise in scientific/technical disciplines or area where the client determines it is advantageous to utilize personnel with a senior level of experience to ensure the success of pilot projects, and the planning for enterprise-wide implementation.

g. Manage a team of senior consultants and analysts supporting an agency’s strategy development, implementation and process improvement efforts in initiatives, which have extreme public visibility, operational criticality or potentially significant regulatory or financial impact on the mission of the agency.

h. Give lectures, speeches or write original articles or documents relating to strategy development, implementation and process improvement or technical enhancements to process improvement and customer service.

Commercial Job Title: Director Education and Experience Requirements: Experience of twelve (12) years or more and a Bachelor’s degree or higher, preferably in a business related field or Public Administration. Experience required in organizational behavior and organizational development devising strategy development;

designing, leading, and organizing organizational surveys and focus groups; performing benchmark studies; design and lead business process improvement efforts; conduct training sessions and pilot projects; successfully implement methods, tools, and procedures to execute strategy or change efforts; mediation and facilitation services and executive coaching; publish articles regarding strategy development.

Functional Responsibility: As described below:

a. Provide executive coaching to agency heads, directors, and senior managers on strategy development, implementation and quality improvement engagements. Requires extensive senior level experience, public visibility, acting in an operationally critical, or will have potential significant regulatory or financial impact on the mission of the agency.

b. Design, organize, lead and conduct executive level workshops, seminars, training sessions and pilot projects which require senior level application of methods, tools, or theories, or require senior level experience in the strategy development and program management of enterprise-wide change efforts.

c. Tailor strategy development, implementation and quality improvement workshops for an agency and its specific needs on projects that require senior level experience because of the complexity of the subjects being covered, or where the client determines it is advantageous to utilize senior level personnel because of their functional knowledge of industry best practices in fields relevant to the business processes and practices being studied.

d. Design, organize, lead and conduct organizational readiness surveys, customer focus groups, benchmarking studies, and other related surveys for an organization where the client determines senior level experience is required: 1) to identify the proper issues to be studied, or 2) to gain participation of customers or from the industry leading organizations targeted for benchmarking, or 3) where the client determines it is advantageous to utilize senior level personnel because of their functional knowledge of industry best practices in fields relevant to the business processes and practices being studied.

e. Facilitate process improvement efforts requiring a mastery of technical expertise in scientific/technical disciplines or area where the client determines it is advantageous to utilize personnel with a senior level of experience to ensure the success of pilot projects, and the planning for enterprise-wide implementation.

f. Manage a team of senior consultants and analysts supporting an agency’s strategy development, implementation and process improvement efforts in quality improvement initiatives, which have extreme public visibility, operational criticality or potentially significant regulatory or financial impact on the mission of the agency.

g. Give lectures, speeches or write original articles or documents relating to strategy development, implementation and process improvement or technical enhancements to process improvement and customer service.

Commercial Job Title: Senior Principal Consultant Education and Experience Requirements: Experience of ten (10) years or more and a Bachelor’s degree or higher, preferably in a business related field or Public Administration. Experience required in organizational behavior and organizational development providing consulting to senior managers or executives on company-wide strategy implementation; designing, leading, and organizing organizational workshops and seminars; performing benchmark studies; create unique procedures and methods to support implementation of approved strategy or business change or improvement;

conduct training sessions; mediation and facilitation services and executive coaching; publish articles regarding strategy development.

Functional Responsibility: As described below:

a. Provide consulting to agency directors and senior managers on implementation of agency wide strategy development, implementation and process improvement initiatives. Possess extensive experience in group collaboration and one-on-one executive coaching to organization leaders.

b. Design, organizes, lead and conduct executive level workshops, seminars, training sessions and facilitation.

c. Tailor strategy development, implementation and quality improvement courses and workshops for an agency and its specific needs.

d. Design, organize, lead and conduct benchmarking and surveys for an organization.

e. Create original and innovative models and techniques to facilitate strategy development, implementation and process improvement efforts requiring a mastery of technical expertise in scientific/technical disciplines or area.

f. Manage a team of senior consultants and analysts supporting an agency’s strategy development, implementation, organization change, process improvement and training efforts.

g. Give lectures, speeches or write original articles or documents relating to strategy development, implementation and process improvement or technical enhancements to process improvement and customer service.

Commercial Job Title: Principal Consultant Education and Experience Requirements: Experience of eight (8) years or more, and a Bachelor’s degree or higher, preferably in a business related field or Public Administration. Experience required in organizational behavior and organizational development providing consulting to senior managers or executives on company-wide strategy implementation; designing, leading, and organizing organizational workshops and seminars; performing benchmark studies; create unique procedures and methods to support implementation of approved strategy or business change or improvement;

conduct training sessions.

Functional Responsibility: As described below:

a. Provide consulting to agency directors, and senior managers on implementation of agency wide strategy development, implementation and process improvement initiatives. Possess extensive experience in group collaboration and one-on-one executive coaching to organization leaders.

b. Design, organize, lead and conduct executive level workshops, seminars, training sessions and facilitation.

c. Tailor strategy development, implementation and quality improvement courses and workshops for an agency and its specific needs.

d. Design, organize, lead and conduct benchmarking and surveys for an organization.

e. Create original and innovative models and techniques. Facilitate strategy development, implementation and process improvement efforts requiring a mastery of technical expertise in scientific/technical disciplines or area.

f. Manage a team of consultants and analysts supporting an agency’s strategy development, implementation and process improvement and training efforts.

g. Give lectures and conducts training related to quality implementation or technical enhancement to strategy development, implementation, process improvement and customer service.

Commercial Job Title: Senior Manager

Education and Experience Requirements: Experience of six (6) years or more and a Bachelor’s degree or higher, preferably in a business related field or Public Administration, Engineering, or Science. Experience required managing a staff of consultants and support staff to implement a strategic plan or complete a complex project; allocates work among the staff and provides guidance to team members; prepared quarterly and annual department plans and budgets; performs routine employee relations activities.

Functional Responsibility: As described below:

a. Responsible for the successful implementation of strategic, complex projects. Including project plans, level of effort estimates, cost estimates, scheduling, monitoring and progress tracking of project.

b. Allocate work, provide advice, guidance, and training to subordinates, and recommend/determine personnel actions for department.

c. Responsible for department/project planning, execution, and performance.

d. Responsible for program and risk Management including strategy, project controls, project plan reviews, risk analysis and mitigation, staffing, organization development and continuous improvement.

e. Responsible for staffing and outsource strategy, implementation and oversight.

Commercial Job Title: Senior Consultant Education and Experience Requirements: Experience of six (6) years or more and a bachelor’s degree, preferably in a business related field or Public Administration. Experience required in organizational behavior and organizational development providing consulting to senior managers or executives on company-wide strategy implementation; significant project-related analytical experience in one or more project elements, or a functional/technical expert in a project element;

designing, leading, and organizing organizational workshops and seminars; performing benchmark studies; create unique procedures and methods to support implementation of approved strategy or business change or improvement; conduct training sessions.

Functional Responsibility: As described below:

a. Provide consulting to directors and senior managers on implementation of agency wide quality and process improvement initiatives.

b. Responsible for capture, analysis and evaluation of customer, project or system requirements.

c. Develop, lead and conduct quality workshops, seminars, training sessions and facilitation.

d. Tailor strategy development, implementation and quality improvement workshops and courses for an organization and its specific needs.

e. Lead and conduct benchmarking and surveys for an organization.

f. Facilitate strategy development, implementation and process improvement efforts requiring a mastery of technical subject matter and experience in specific programs or processes.

g. Manage a team of consultants and analysts supporting an agency’s strategy development, implementation and process improvement and training efforts.

h. Lead the design and build of graphics that accurately communicate goals and strategies.

i. Generates design documents, papers and documents.

Commercial Job Title: Consultant Education and Experience Requirements: Experience of four (4) years or more, and a Bachelor’s degree, preferably in a business related field or Public Administration. Experience required in providing consulting to managers and supervisors at commercial and government organizations; provide training seminars and workshops; supervise work of support staff; analytical experience in one or more project elements, or technical expertise in an element.

Functional Responsibility: As described below:

a. Provide consulting to managers, supervisors, and the workforce on implementation of an organization’s strategy development, implementation and process improvement initiatives.

b. Present quality workshops, seminars and training sessions.

c. Conduct and assist with benchmarking and surveys for an organization.

d. Facilitate process improvement efforts requiring a sufficient level of technical expertise needed to support the process.

e. Manage a team of junior consultants and analysts supporting an agency’s process improvement and quality training efforts.

Commercial Job Title: Senior Staff Consultant Education and Experience Requirements: Experience of two (2) years or more, and Bachelor’s degree, preferably in a business related field or Public Administration. Experience required in providing consulting to managers and supervisors at commercial and government organizations;

provide training seminars and workshops; supervise work of support staff; analytical experience in one or more project elements, or technical expertise in an element.

Functional Responsibility: As described below:

a. Using an existing process model, lead the design and measurement of a core business process of client organization

b. Assist in the presentation of quality workshops, seminars and training sessions.

c. Perform technical analysis or implementation as directed to develop new or modified and improved designs Assist with benchmarking and surveys for an organization.

d. Assist in the facilitation of process improvement efforts.

e. Responsible for knowledge capture/scribing and meeting facilitation.

f. Provide logistical support to project team, including organizing all information, event planning, and travel arrangements.

Commercial Job Title: Staff Consultant Education and Experience Requirements: Experience of zero to two (0-2) years and a Bachelor’s degree, preferably in a business related field or Public Administration. Experience should be in analyzing results of studies and surveys and providing recommendations to senior staff; provide assistance in workshop and seminar presentations; and assist on-site consultants as required; has related experience in one or more project elements, or technical experience in an element.

Functional Responsibilities: As described below:

a. Assist consultants in the gathering of data to be used in developing a process model and measurement of a core business process of client organization

b. Assist consultants in the presentation of quality workshops, seminars and training sessions.

c. Perform technical analysis or implementation as directed to develop new or modified and improved designs Assist with benchmarking and surveys for an organization.

d. Assist in the facilitation of process improvement efforts.

Commercial Job title: Knowledge Agent (Technographer) Education and Experience Requirements: Experience of zero to two (0-2) years or more, and a Bachelor’s degree or higher. Experience required in designing and developing models and measurement devices and methods for collecting data; obtaining and providing technical data during meetings and facilitations.

Functional Responsibility: As described below:

a. Assist consultants in the gathering of data to be used in developing a process model and measurement of a core business process of client organization

b. Assist consultants in the presentation of quality workshops, seminars and training sessions.

c. Responsible for knowledge capture/scribing and meeting facilitation.

Commercial Job title: Visual Designer Education and Experience Requirements: Experience of four (4) years or more. A Bachelor’s degree or design certification may be substituted for equivalent years of experience. Experience should be in graphic arts and graphics design; developing visual presentations that accurately portray a process or procedure.

Functional Responsibility: As described below:

a. Assist with design and build of graphics that accurately communicate goals and strategies of client based on clear team guidance.

b. Assist in providing visual design consulting to managers, supervisors and the workforce.

Commercial Job Title: Administrative Support Education and Experience Requirements: Experience of four (4) years or more and a High School diploma. A Bachelor’s degree may be substituted for equivalent years of experience.

Experience should be in office administration, and the development of graphic/artistic presentations for publications and documents (preferably technical documentation). In addition, practical experience using automated word processing (e.g., Word Perfect, Word Pro, Word), graphics systems (e.g., Harvard, Freelance), and desktop publishing systems; events planning; travel arrangements.

Functional Responsibility: As described below:

a. Support the project manager by typing letters, reports, and training materials as required.

b. Make meeting and travel arrangement.

c. Order supplies, maintain files, the library and reference materials.

Touchstone Consulting Group | 1920 N Street, N.W. Suite 600 | Washington, DC 20036

202.338.2525 | Fax: 202.338.6106 | www.touchstone.com