MAS - Itsc Secure Solutions, LLC - GS10F0010U

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE FSS PRICE

LIST

Online access to contract ordering information, terms, and conditions, up to date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu driven database system. The internet address for GSA Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

Federal Supply Group: Professional Services

Contract Number: GS-10F-

0010U

Contract period: October 16, 2022 through October 15, 2027

Contractor: ITSC Secure Solutions, LLC

4510 Gresham Lane, SE

Owens Cross Rd, Al 35763

Telephone: 612-270-2917

Website: www.itsc-ss.com

Email: Judy.haberman@itsc-ss.com

Contract Administration: Judy Haberman

978-873-1393

Business size: Women-owned Small Business

For more information on ordering go to the following website:

https://www.gsa.gov/schedules

Price list current as of Modification #PA-0046, effective April 26, 2023.

http://www.itsc-ss.com/

CUSTOMER INFORMATION

1a. Special Item Number(s) offered under this GSA Schedule: 541611, 541330ENG, 541420, 54151S, 541715, Order Level Material (OLM)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. Analyst Associate $34.44

1c. A description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services is provided in

Attachment A.

2. Maximum order: $1,000,000.00

(Orders may exceed this amount; however, this is the threshold where ordering activities may seek a price reduction.)

3. Minimum order: $300.00

4. Geographic coverage (delivery area): Domestic and Overseas

5. Point(s) of production (city, county, and State or foreign country): Same as company Address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted). See Attachment.

7. Quantity discounts: None

8. Prompt payment terms: Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of Delivery: Specified on each Task Order

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list.

10c. Overnight and 2-day delivery. Customer may contact the Contractor for rates for overnight and 2-day delivery:

10d. Urgent Requirements. Contact the Contractor's representative to effect a faster delivery.

11. F.O.B Points(s). Destination

12a. Ordering Address(es): Same as company address.

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment addresses: Same as company address.

14. Warranty provision: Contractor's standard commercial warranty

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes, (e.g., recycled content, energy efficiency, and/or reduced pollutants). N/A

22b. Section 508 compliance information: NA

23. Unique Entity Identifier (UEI) number: NVD1LDF22BG1

24. ITSC Secure Solutions, LLC has an active registration in the System for Award Management (SAM) database.

ITSC’S SERVICE OFFERINGS

ITSC provides the full range of advisory and enterprise services. Accordingly, ITSC services are based on our staff’s core competencies and designed to deliver a full complement of services to support Integrated

Consulting Services, Acquisition Management, and Engineering Services. We take pride in being innovative and we strive to exceed our clients’ expectation. This is accomplished by delivering superior services and solutions economically and effectively to meet our clients’ needs on time and within schedule.

SIN 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and

Business Program and Project Management Services

SIN 541330ENG, Engineering Services

SIN 541420, Engineering System Design and Integration Services

SIN 541715, Engineering Research and Development and Strategic Planning Service

SIN 54151S Information Technology Professional Services

SAMPLE DESCRIPTION OF CAPABILITIES

STRATEGIC PLANNING

The measure of a successful company is having a plan for doing business and achieving measurable results from executing that plan. The most successful companies are those that have a plan, review their plan regularly, calibrate, and recalibrate their plan again, and again based upon market conditions, economic climate, political swings, and other pertinent data, i.e., competition, changing demographics, etc. The strategic plan is the tool that helps an organization evaluate yesterday's results, examine today's activities, and capture tomorrow's vision, goals, and expectations. The inclusion of key executives, directors, and managers in the planning process brings valuable perspectives to which the Chief Executive may not be privy, as well as buy in from those players who contribute to the development of the plan. The players who will be responsible for the implementation want to have a say in what they will be held accountable for bringing to fruition.

HEALTHCARE CONSULTING

Controlling escalating healthcare cost is this nation’s top agenda and the paradigm is shifting toward evidence-based, outcome-oriented, prospective approach to managing disease and patient population.

ITSC’s Healthcare Subject Matter Experts provide objective and independent advisory services to increase business efficiency and effectiveness. We perform a broad spectrum of marketing, education, analytical, evaluation, planning, and implementation consulting services. Our healthcare consulting experts will assist our clients in restructuring existing processes, developing improved operational capabilities (resources, process, and tools), recommending information systems strategies and technology solutions and providing the knowledge and tools to ensure our client’s business will meet and surpass the expectations of today's health care industry.

PERFORMANCE METRICS

Metrics are a system of quantifiable parameters that encompass two actors: 1) what to be measure; and 2) how and when to carry out such measurement. Metrics, when correctly defined, play a vital role in assessing the health of organization. Metrics can identify impotent events and trends in the organization and can help guide the organization toward informed decisions.

ITSC collaborates with our clients to customize the metrics, based on their vision, mission, and goals, to assess the resulting key indicators. We help define, collect, and use metrics throughout all phases and all facets of project lifecycle to assess the progress.

REQUIREMENTS ANALYSIS & MANAGEMENT

Requirements management is a process of identifying, determining, authenticating, and capturing requirements. Requirements Management is a linchpin in the systems development lifecycle.

The quality of the final product is highly dependent on the effectiveness of the requirements management process. Ill-defined requirement could lead to non-performing functions and non- compliant systems. Our job is to translate user needs into functional requirements that are clear and concise and able to quantify and qualify the results of what the system is to do. Upon completion of this task, ITSC will prepare a summary of requirements, a management plan, and an analysis report for the client’s review and approval.

BUSINESS PROCESS REENGINEERING

We take a pride in reinventing invention. Often, the best treasure is discovered by understanding how one behaves today. Our BPR methodology begins with reexamination of existing workflows and processes within and between organization to understand what works and what does not work, and mapping the current state to the "to be" state, and thereby, achieving significant level of improvement in quality, time, management and cost.

STUDIES AND ANALYSIS

Our technical approach to studies and analyses begins with a clear understanding of our customer's requirements. We frame the study design by sitting down with our customers and stakeholders, crystallizing the study objectives, issues, and scope. Once we understand the requirement, we outline study design and select the appropriate methodology that results in optimum study outcomes. We then use the well-defined study framework as a basis for conducting research, data collection, and analysis. We perform both qualitative and quantitative analyses. For example, performing a market research to identify the best requirements management tool for a given environment falls under the qualitative analysis. Determining a return on investment for a given business case falls under the quantitative analysis.

ATTACHMENT: GSA PRICE LIST

SIN Labor Category GSA Awarded Rates

541611

541330ENG

541420

5417155

54151S

Business Process

Engineer - Pr.

Contractor Site

$253.37

54151S

Business Process

Engineer - Pr.

Customer Site

$228.02

54151S

Business Process

Engineer - Sr.

Contractor Site

$175.48

54151S

Business Process

Engineer

Contractor Site

$118.36

54151S

Business Process

Engineer

Customer Site

$106.53

54151S

Consultant - Sr.

Contractor

Site $220.21

54151S

Consultant - Sr.

Customer

Site $198.18

54151S

Consultant Contractor

Site $194.43

541611 5413

30ENG

541420

5417155

54151S

Consultant Customer

Site $174.98

54151S

Subject Matter Expert (SME)-IV

Contractor Site

$181.16

54151S

Subject Matter Expert (SME)-IV

Customer Site

$181.16

54151S

Subject Matter Expert (SME)-III

Contractor

$120.46

54151S

Subject Matter Expert (SME)-III

Customer Site

$120.46

54151S

SME - II

Contractor

Site $172.60

54151S

SME - II

Customer

Site $155.34

54151S

SME - I

Contractor

Site $112.97

54151S

SME - I

Customer

Site $101.68

54151S

Analyst - Sr.

Contractor

Site $129.80

Analyst - Sr.

Customer

$116.82

54151S

54151S

Analyst Contractor

Site $106.35

54151S

Analyst Customer

Site $95.71

54151S

Technical

Specialist V Contractor

Site $109.13

54151S

Technical

Specialist V Customer

Site $109.13

54151S

Technical

Specialist

IV

Contractor

$99.00

54151S

Technical

Specialist IV Customer

Site $99.00

54151S

Technical

Specialist II Contractor

Site $72.72

54151S

Technical

Specialist II Customer

Site $72.72

54151S

Technical

Specialist I Contractor

$42.61

54151S

Technical

Specialist I Customer

Site $42.61

541611, 541331ENG

541420, 541718

Engineer III Contractor

Site

107.01

541611, 541331ENG

541420, 541718

Engineer III Customer

Site 107.01

54151S

Analyst - Asso.

Contractor

Site $39.97

54151S

Analyst - Asso.

Customer

Site $36.61

54151S

Research Analyst

Contractor Site

$105.78

54151S

Research Analyst

Customer Site

$95.20

54151S

Data Analyst Contractor

Site $110.24

54151S

Data Analyst Customer

Site $99.21

54151S

Project Manager II

Contractor

$109.08

** The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a

(**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

Service Contract Labor Standards Act (SCLS) Matrix

SCLS Eligible Contract Labor

Category/Fixed Price Service

SCLS Equivalent Code Title WD Number

Administrative Support I** 01020 Administrative Assistant 2015-4281

54151S

Project Manager II

Customer Site

$109.08

54151S

Project Coordinator/Do c Spec

Contractor Site

$62.62

54151S

Project Coordinator/Do c Spec

Customer Site

$56.34

54151S

Administrative Support- Senior

Contractor Site

$70.98

54151S

Administrative Support - Senior

Customer Site

$63.88

54151S

Administrative Support**

Both $52.33

54151S

Administrative Support**

Customer

$47.44

LABOR CATEGORIES AND DESCRIPTIONS.

Commercial Job

Title Description

Years of

Experience Education

Business Process

Engineer -

Principal

Delivers business process reengineering (BPR) subject matter expertise to project staff and customer on one or more projects. Applies BPR methodologies and principles to conduct process modernization projects.

Works independently with management review of end results. Leads several projects with a variety of complexities and has authority to allocate resources within the Principal Business Process Engineer’s (BPE) jurisdiction. Mentors less experienced project personnel.

Key coordinator between multiple project teams to ensure enterprise- wide integration of reengineering efforts.

12 Master’s

Degree

OR

Bachelor’s

Degree with 15 years of relevant experience

Business Process

Engineer -

Senior

Delivers business process reengineering (BPR) subject matter expertise to project staff and customers. Applies process improvement and reengineering methodologies and principles to conduct process modernization projects.

Leads tasks and allocates resources within the Senior

BPE’s jurisdiction. Mentors less experienced project personnel. Serve as a key coordinator between multiple project teams to ensure enterprise-wide integration of reengineering efforts.

7 Master’s

Degree

OR

Bachelor’s

Degree with 10 years of relevant experience.

Business Process

Engineer

Applies process improvement and reengineering methodologies and principles to conduct process modernization projects. Works under a team lead. Assists as a coordinator between multiple project teams to ensure enterprise-wide integration of reengineering efforts.

5 Bachelor’s

Degree

OR

7 years of relevant experience.

Consultant -

Senior

Plans and directs all business and technical functions within a particular area. Provides strategic business policy and technical direction for large-scale projects. Works independently with management review of end results, or under the direction of a Principal Consultant. Manages project staff and resource allocation within the Senior

Consultant's jurisdiction. Delivers expert consulting to project staff and customer on one or more projects.

Interacts with customer. Analyzes performance indicators to ensure operational efficiency. Mentors and provides technical assistance to less experienced personnel in the resolution of complex system-related problems.

10 Bachelor’s

Degree

OR

12 years of relevant experience.

Commercial Job

Title Description

Years of

Experience Education

Consultant Supports the activities of a Senior Consultant. Assists in planning and coordinating task efforts for one or more projects. Performs as a member of a project team. Plans and directs all business and technical functions within a particular area assigned by Senior Consultant. Delivers expert consulting to project staff and customer on one or more projects. Supports in identifying and correcting problems which impact operation efficiency and work quality. Analyzes performance indicators to ensure operational efficiency. Mentors and provides technical assistance to less experienced personnel in the resolution of complex system-related problems.

7 Bachelor’s

Degree

OR

10 years of relevant experience

Subject Matter

Expert (SME)

IV

A senior executive technical advisor well versed with related technologies, business strategies, and enterprise engineering expertise. Advises senior engineering, test and evaluation, logistics, program managers, and customers advising on technology policy development, planning, and implementation. Individuals are recognized as trusted advisors with expertise in a technical, management or military field of endeavor.

20 Master’s

Degree

Subject Matter

Expert II

(SME II)

Apply innovation and forward-thinking subject matter expertise in supporting clients. Areas of expertise include, but are not limited to: public health, systems engineering, biomedical engineering, computer science, physics, operations research, mathematics, statistics, and economics. Leads studies and analysis, write white papers, and provides subject matter expertise in the subject studies. Leads tasks and allocates resources within the SME II’s jurisdiction. Mentors less experienced staff.

6 Bachelor’s

Degree

OR

8 years of relevant experience.

Subject Matter

Expert I

(SME I)

Apply innovation and forward-thinking subject matter expertise in supporting clients. Areas of expertise include, but are not limited to: public health, systems engineering, biomedical engineering, computer science, physics, operations research, mathematics, statistics, and economics. Leads studies and analysis, write white papers, and provides subject matter expertise in the subject studies. Mentors less experienced staff.

4 Bachelor’s

Degree

OR

6 years of experience

Title Description

Years of

Experience Education

Technical

Specialist V

Responsible for major functional area of a large, complex systems acquisition program or project. Possesses demonstrated advanced technical and managerial skills;

fully knowledgeable and experienced in all aspects of a program or functional area. Applicable functional areas include, but are not limited to systems engineering, acquisition management, business process reengineering, specialty engineering (e.g., systems safety, quality assurance, test and evaluation, human factors, reliability and maintainability, systems security etc.), organizational planning, financial management, acquisition logistics, configuration and data information systems, or program management.

15 Master’s

Degree

OR

Bachelor’s

Degree with 18 years of relevant experience

Technical

Specialist IV

Responsible for major functional area of a large, complex systems acquisition program or project. Possesses demonstrated advanced technical and managerial skills;

fully knowledgeable and experienced in all aspects of a program or functional area. Applicable functional areas include, but are not limited to systems engineering, acquisition management, business process reengineering, specialty engineering (e.g., systems safety, quality assurance, test and evaluation, human factors, reliability and maintainability, systems security etc.), organizational planning, financial management, acquisition logistics, configuration and data information systems, or program management.

12 Bachelor’s

Degree

Technical

Specialist

II

Performs a variety of day-to-day assignments within a functional area and responsible for a portion of a major program or a small project. Applicable functional areas include, but are not limited to systems engineering, acquisition management, business process reengineering, specialty engineering (e.g., systems safety, quality assurance, test and evaluation, human factors, reliability and maintainability, systems security etc.), organizational planning, financial management, acquisition logistics, configuration and data information systems, or program management.

5 Bachelor’s

Degree

Title Description

Years of

Experience Education

Technical

Specialist

I

Performs routine assignments within a functional area and responsible for a portion of a major program or a small project. Applicable functional areas include, but are not limited to systems engineering, acquisition management, business process reengineering, specialty engineering

(e.g., systems safety, quality assurance, test and evaluation, human factors, reliability and maintainability, systems security etc.), organizational planning, financial management, acquisition logistics, configuration and data information systems, or program management.

2 Bachelor’s

Degree

Engineer III Capable of leading and executing extensive engineering or scientific support on systems, system elements, interfacing systems, components, devices and/or processes for complex developmental and operational weapon system programs. Possess in-depth technical and theoretical knowledge.

Capable of working independently, as a team member, or leading teams or tasks to solve engineering or scientific problems. Capable of leading the implementation of the engineering functions across the program acquisition life cycle. Capable of working independently or leading teams to solve engineering problems. Capable of providing daily supervision and direction to support teams.

12 Master’s

Degree

Project Manager

II

Performs a variety of work and management tasks.

Capable of leading and executing the development of detailed work plans and schedules. Interfaces with internal functional teams and external customers for planning, prioritization, and issue resolution of overall activities. Analyzes requirements; reviews and coordinates with internal and external customers to generate program documentation such as plans, schedules, briefings, reports, correspondence, contract modifications, technical instructions, technical procedures, or related material.

5 Bachelor’s

Degree

Title Description

Years of

Experience Education

Analyst - Senior Leads the functional engineering or analysis component of technical projects. Provides functional expertise to projects that have a strong dependence on their functional experience and technical skills. Executes technical tasks in accordance with the project technical approach, report on project progress and develop functional descriptions and other technical material to be used in discussions with the customer. Areas of expertise include, but are not limited to: public health, systems engineering, biomedical engineering, computer science, physics, operations research, mathematics, statistics, and economics.

5 Bachelor’s

Degree

OR

7 years of relevant experience

Analyst Supports a Senior Functional Analyst. Performs the functional engineering or analysis component of technical projects. Provides functional expertise to projects that have a strong dependence on their functional experience and technical skills. Typically, they work for more experienced analysts and engineers on the project, performing the functional and technical analyses necessary to complete project objectives. Executes technical tasks in accordance with the project technical approach, report on project progress and develop functional descriptions and other technical material to be used in discussions with the customer. Areas of expertise include, but are not limited to: public health, systems engineering, biomedical engineering, computer science, physics, operations research, mathematics, statistics, and economics.

3 Bachelor’s

Degree

OR

5 years of relevant experience

Analyst -

Associate

Under supervision of more experienced analysts and engineers, performs the functional engineering or analysis component of technical projects. Provides functional expertise to projects that have a strong dependence on their functional experience and technical skills.

Executes technical tasks in accordance with the project technical approach, report on project progress and develop functional descriptions and other technical material to be used in discussions with the customer.

Areas of expertise include, but are not limited to public health, systems engineering, biomedical engineering, computer science, physics, operations research, mathematics, statistics, and economics.

1 Bachelor’s

Degree

OR

3 years of

Title Description

Years of

Experience Education

Research

Analyst

Supports a Senior Analyst. Under the direction of Senior

Analyst, performs various research by applying analytical skills to support process improvement, as well as studies and analysis projects. Typical duties include research, analysis, planning, and establishment of requirements, development, and procedures.

3 Bachelor’s

Degree

OR

5 years of relevant experience

Data Analyst Applies engineering disciplines for the planning, analysis, design, and construction of information systems and data on an enterprise- wide basis or across a major sector of the enterprise. Develops and applies organization- wide information models for use in designing and building integrated, shared software and database management systems. Assists in establishing standards for information systems procedures. Applies reverse engineering and re-engineering disciplines to develop migration strategies and planning documents. Has experience in information systems development, functional and data requirements analysis, systems analysis and design, programming, program design, and documentation preparation.

7 Bachelor’s

Degree

OR

10 years of relevant experience

Project

Coordinator/Doc

Specialist

This category provides senior technical and administrative support in the development of studies, analyses, and research reports.

Individuals in this category have extensive project coordination and administrative experience with demonstrated increase in management support responsibility. Perform basic analysis to identify management solutions to organize and prioritize project tasks, exercise qualitative skills to document project plans, budget performance and progress against these plans. Organize, review produce and edit project documentation to ensure compliance with Institute reporting standards and documentation practices and policies. Perform entry to mid-level professional technical engineering or managerial tasks necessary under the supervision of senior technical management to augment specialized research and technical writing.

4 Associate

Degree

OR

High

School diploma with 6 years of relevant experience

Administrative

Support-Senior

Supervises administrative support staff. Provides administrative support to technical and management-level personnel. This includes, but is not limited to, documentation planning and support, project administration, general office support, executive secretarial support, human resource planning, event planning and administration, office relocation planning, etc.

6 Bachelor’s

Degree

OR

High school diploma with 8

Title Description

Years of

Experience Education

This professional level includes clerical personnel, administrative services personnel, illustrator/graphics personnel, technical editors, and technical publications personnel.

years of relevant experience

Administrative

Support**

This professional level includes clerical personnel, administrative services personnel, illustrator/graphics personnel, technical editors, and technical publications personnel.

2 Bachelor’s degree

OR

High school diploma with 4 years of