MAS - Metro Staffing Resources Inc. - GS07F5866P

Metro Staffing Resources

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY AND SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

Online access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! a menu-driven database system. The INTERNET address GSA Advantage! is: GSAAdvantage.gov.

Temporary Administrative and Professional Staffing Services

MULTIPLE AWARDS SCHEDULE:

SIN – 561320SBSA

Contract Number – GS-07F-5866P

MOD# PO-0028

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

Contract Period – 7/1/2019 thru 6/30/2024

Metro Staffing Resources.

6418 Grovedale Dr. Ste. 202

Alexandria, VA 22310 Telephone: 703-719-7768 Fax: 703-842-8688 www.metromsr.com Small Business

INFORMATION FOR ORDERING ACTIVITIES:

1. Awarded Special Item Number: N/A

2. Maximum Order: $100,000 USD

3. Minimum Order: $100 USD

4. Geographic Coverage:

50 States and the District of Colombia

5. Points of Production: N/A

6. Prices herein are net.

7. Quantity Discounts: N/A

8. Prompt Payment Terms: Net 30

9. Government purchase cards are accepted below and above the micro-purchase threshold.

10. Foreign Item: N/A

11. Delivery Time:

Within 3 - 7 days ARO. Overnight and 2nd day delivery is available.

12. FOB Points: Destination

13. Ordering Address:

6418 Grovedale Dr. Ste. 202 Alexandria, VA 22310

TAX ID # 54-1902960

CAGE CODE: 1VYFO

14. Payment Address:

66418 Grovedale Dr. Ste. 202 Alexandria, VA 22310

15-16. N/A

17. Terms and conditions of Gov’t Credit Cards: Accept any above micro-purchase threshold.

18-19. N/A.

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable).

20a. Terms and conditions for any other services (if applicable).

21-24. N/A

25. DUNS #: 02-6154778

26. CCR CAGE CODE: 1VYFO

Price Catalog:

Sin # WD # Labor Category GSA Hourly Rate

561320SBSA 01011 Accounting Clerk I $ 34.33 561320SBSA 01012 Accounting Clerk II $ 37.93 561320SBSA 01013 Accounting Clerk III $ 41.79 561320SBSA 01020 Administrative Asst. $ 61.47 561320SBSA 01090 Duplicating Mach. Oper. $32.59 561320SBSA 01111 General Clerk I $ 31.51 561320SBSA 01112 General Clerk II $ 33.93 561320SBSA 01113 General Clerk III $ 37.45 561320SBSA 01051 Data Entry Operator l $ 30.20 561320SBSA 01052 Data Entry Operator l l $ 32.48 561320SBSA 01191 Order Clerk I $ 30.31 561320SBSA 01192 Order Clerk II $ 32.59 561320SBSA 01261 Personnel Assistant I $ 34.89 561320SBSA 01262 Personnel Assistant Il $ 38.40 561320SBSA 01263 Personnel Assistant Ill $ 42.20 561320SBSA 01311 Secretary l $ 35.71 561320SBSA 01312 Secretary ll $ 39.33 561320SBSA 01313 Secretary III $ 43.25 561320SBSA 01410 Supply Technician $ 61.47 561320SBSA 01280 Receptionist $ 31.42

561320SBSA 01531 Travel Clerk I $ 33.79 561320SBSA 01532 Travel Clerk II $ 36.31 561320SBSA 01533 Travel Clerk III $ 38.92 561320SBSA 01611 Word Processor I $ 33.17 561320SBSA 01612 Word Processor II $ 36.63 561320SBSA 01613 Word Processor III $ 40.34 561320SBSA 15080 Graphic Artist $ 59.28 561320SBSA 30361 Paralegal I $ 40.23 561320SBSA 30362 Paralegal II $ 48.61 561320SBSA 30363 Paralegal III $ 58.29 561320SBSA 30364 Paralegal IV $ 69.41 561320SBSA 30462 Technical Writer II $ 58.17

Professional Positions not subject to WD#

SIN # Labor Category GSA Hourly Rate 561320SBSA Accountant I $ 30.49 561320SBSA Accountant II $ 36.83 561320SBSA Accountant III $ 44.69 561320SBSA Accountant IV $ 52.07 561320SBSA Accountant V $ 61.03 561320SBSA Auditing Supervisor I $ 48.85 561320SBSA Auditing Supervisor II $ 53.04 561320SBSA Auditing Supervisor III $ 69.32 561320SBSA Budget Analyst I $ 35.47 561320SBSA Budget Analyst II $ 43.32 561320SBSA Budget Analyst III $ 51.04 561320SBSA Budget Analyst IV $ 61.03 561320SBSA Budget Analyst V $ 67.50 561320SBSA Contracts Admin I $ 32.95 561320SBSA Contracts Admin II $ 41.10 561320SBSA Contracts Admin III $ 51.66 561320SBSA Contracts Admin IV $ 54.76 561320SBSA Contracts Admin V $ 69.26 561320SBSA Financial Analyst I $ 34.73 561320SBSA Financial Analyst II $ 43.09 561320SBSA Financial Analyst III $ 52.60 561320SBSA Financial Analyst IV $ 60.54 561320SBSA Financial Analyst V $ 70.30 561320SBSA Facility Supervisor $ 46.51 561320SBSA Subject Matter Expert I $ 63.53 561320SBSA Subject Matter Expert II $ 97.70 561320SBSA Subject Matter Expert III $ 163.43 561320SBSA Human Resources Generalist I $ 35.96 561320SBSA Human Resources Generalist II $ 42.77 561320SBSA Human Resources Generalist III $ 53.82

Special Item Number (SIN) 561320SBSA

Position Descriptions

01000 ADMINISTRATIVE SUPPORT AND CLERICAL OCCUPATIONS

This category includes occupations concerned with preparing, transcribing, transferring, systematizing, and preserving both written and computerized communications and records, gathering and distributing information. The duties in this category also include operating office machines; storing, distributing, accounting for stores of materials; distributing mail and delivering messages. Performing other administrative support and clerical duties may be required.

01010 ACCOUNTING CLERK (Occupational Base)

The Accounting Clerk performs one or more accounting tasks such as posting to registers and ledgers;

balancing and reconciling accounts; verifying the internal consistency, completeness, and mathematical accuracy of accounting documents. In addition, tasks include assigning prescribed accounting distribution codes, examining, and verifying the clerical accuracy of various types of reports, lists, calculations, and postings.

This position is responsible for preparing journal vouchers; making entries of adjustments to accounts; and working with spreadsheets. Level I require a basic knowledge of routine clerical methods, office practices and procedures as they relate to the clerical processing and recording of transactions. Levels II and III require a knowledge and understanding of the established and standardized bookkeeping and accounting procedures and techniques used in an accounting system, or a segment of an accounting system where there are few variations in the types of transactions managed. In addition, most jobs at each level will require a basic knowledge and understanding of the terminology, codes, and processes used in an automated accounting system.

01011 ACCOUNTING CLERK I

This position is responsible for performing one or more routine accounting clerical operations such as:

examining, verifying, and correcting various accounting documents to ensure completeness and accuracy of data in accordance with accounting procedures. Specific tasks/duties are assigned under adequate supervision. Entry-level reconciliation and posting will be assigned under detailed guidance. In most instances, an employee in this position will rely on the supervisors’ instructions. Completed work will be reviewed for accuracy and compliance with procedures.

01012 ACCOUNTING CLERK II

This position uses knowledge of double entry bookkeeping in performing one or more of the following:

posting actions to journals, identifying subsidiary accounts affected, making debit and credit entries, and assigning proper codes. The Accounting Clerk II may review computer printouts against manually maintained journals, detect, and correct erroneous postings, and prepare documents to adjust accounting classifications and other data, or review lists of transactions rejected by an automated system. In this instance, the Accounting Clerk II will determine reasons for rejections, and prepare necessary correcting material. On routine assignments, an employee will select and apply established procedures and techniques. Detailed instructions are provided for difficult or unusual assignments. Completed work and methods used are reviewed for technical accuracy.

01013 ACCOUNTING CLERK III

Accounting Clerk III maintains journals or subsidiary ledgers of an accounting system and balances and reconciles accounts. Typical duties include one or both of the following: one.) reviewing invoices and statements verifying information, ensuring sufficient funds have been obligated, and if questionable, resolving with the submitting unit determining accounts involved. The review will include coding transactions, and processing material through data processing for application in the accounting system;

two.) Analysis and reconciliation of computer printouts with operating unit reports (contacting units, researching causes of discrepancies, and taking action to ensure that accounts balance). Supervisor provides suggestions for handling unusual or non-recurring transactions. Conformance with requirements and technical soundness of completed work are reviewed by the supervisor or are controlled by mechanisms built into the accounting processes.

01090 DUPLICATING MACHINE OPERATOR (Photocopy Machine Operator; Reproduction Worker)

This position operates one or more photocopying, photographic, mimeograph and duplicating office machines to make copies of documents such as letters, reports, directives, manuals, articles, and bulletins.

Additional responsibilities include operating small binding machines, performing clerical duties associated with the request for printing and photographic services, preparing assembly sheets, printing requisitions with specifications for printing and binding, recording, delivering, and collecting work. The Duplicating Machine Operator performs minor repairs, preventive maintenance and maintains an inventory of supplies and reproduction equipment paying particular attention to important variables indicated by the trade name of machine.

01110 GENERAL CLERK (Occupational Base)

The General Clerk follows clearly detailed procedures in performing simple repetitive tasks in the same sequence. Responsibilities would include filing pre-coded documents in a chronological file, or operating office equipment, (e.g., mimeograph, photocopy, addressograph or mailing machine).

01111 GENERAL CLERK I

This position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task.

01112 GENERAL CLERK II

This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others.

01113 GENERAL CLERK III

This position uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include assisting in a variety of administrative matters; maintaining a wide variety of financial or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness; compiling information; and handling and adjusting complaints.

The General Clerk III may also direct lower-level clerks. Positions above level IV are excluded. Such positions require workers to use a thorough knowledge of an office's work and routine to 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments. Typical jobs covered by this exclusion include administrative assistants, clerical supervisors, and office managers.

01151 DATA ENTRY OPERATOR I

This position works under close supervision and follows specific procedures or detailed instructions. The Data Entry Operator I work from various standardized source documents that have been coded and require little or no selecting, coding, or interpreting of data. Problems such as erroneous items and codes, or missing information are resolved at the supervisory level. Work is routine and repetitive.

01152 DATA ENTRY OPERATOR II

This position requires the application of experience and judgment in selecting procedures to be followed, and searching for interpreting, selecting, or coding items to be entered from a variety of document sources.

The Data Entry Operator II may occasionally perform routine work as described for Data Entry Operator I.

01190 ORDER CLERK (Occupational Base)

The Order Clerk receives written or verbal purchase orders. Work typically involves some combination of the following duties: quoting prices, determining availability of ordered items and suggesting substitutes when necessary, advising expected delivery date and method of delivery, recording order and customer information on order sheets. The Order Clerk is responsible for checking order sheets for accuracy and adequacy of information; ascertaining credit rating of customer; furnishing customer with confirmation of receipt of order; order follow up or informing customer of a delay in delivery. The Order Clerk maintains order files and verifies shipping invoices against original orders.

This position excludes workers paid on a commission basis or whose duties include any of the following:

Receiving orders for services rather than for material or merchandise; providing customers with consultative advice using knowledge gained from engineering or extensive technical training; emphasizing selling skills;

handling material or merchandise as an integral part of the job.

01191 ORDER CLERK I

This position handles orders involving items that have readily identified uses and applications. The Order Clerk I may refer to a catalog, manufacturer's manual, or similar document to ensure that the proper item is supplied or to verify the price of order.

01192 ORDER CLERK II

This position handles orders that involve making judgments such as choosing which specific product or material from the establishment's product lines will satisfy the customer's needs, or determining the price to be quoted when pricing involves more than merely referring to a price list or making some simple mathematical calculations.

01260 PERSONNEL ASSISTANT (Occupational Base)

This position performs a variety of general personnel clerical tasks in such areas as employee records, benefits, education, training, employment/staffing, compensation, employee labor relations, and equal employment opportunity/affirmative action. The Personnel Assistant may conduct surveys and update manual and automated personnel records. At the higher levels, assistants perform limited aspects of personnel professionals’ work such as interviewing candidates, recommending placements, performing compensation or benefit support activities involving contacts throughout the company, and preparing communications to various third-party benefit vendors. Excluded are workers who primarily compute and process payrolls.

01261 PERSONNEL ASSISTANT I

This position performs a variety of tasks including, but not limited to, clerical and secretarial duties. The work is under general supervision of higher-level personnel in preparation of various human resource tasks throughout compensation, benefits, staffing/employment, EEO procedures and policy administration.

Personnel Assistant I is expected to always exercise discretion; limited judgment may be necessary at times. This assistant may be required to operate general office equipment such as: typewriter, personal computer, copier, adding machine, and facsimile.

01262 PERSONNEL ASSISTANT II

This position serves as a clerical expert in independently processing the most complicated types of personnel actions, e.g., temporary employment, rehires, and dismissals. In this position, one may perform tasks beyond routine clerical such as: pre-employment drug screening and new hire orientation, responding to routine questions on policy and procedures, and/or provide reports on employee turnover or time and attendance. This assistant may be asked to evaluate and consolidate information from various sources within short deadlines, such as internal or external survey information, reporting on company employment statistics (retention, equal opportunity reporting, etc). The Personnel Assistant II may provide guidance to lower-level Personnel Assistants. This level requires extensive knowledge of various office software packages. Guidance is provided as needed. Completed written work receives close technical review from higher-level personnel office employees. Work may be checked occasionally.

01263 PERSONNEL ASSISTANT III

This position performs work in support of human resource professionals that requires a good working knowledge of personnel procedures, guides, and precedents. Job tasks may include interviewing applicants, obtaining references, and recommending placement in a well-defined occupation. At this level, assistants typically have a range of personal contacts within and outside the organization, in addition to handling employee-sensitive material. Therefore, the Assistant must be tactful, discreet, and articulate. This Assistant may be involved in identifying potential issues and grievance procedures, in addition to documenting necessary information to avoid company threats. The Personnel Assistant III may make recommendations to human resource professionals on job classification, wage rates, and employee salaries. The use of computers may be relied on heavily for organizational and reporting purposes. Advanced experience with office software packages may be needed. This Assistant may perform some clerical work in addition to the above duties. The supervisor will review completed work against stated objectives.

01310 SECRETARY* (Occupational Base)

This position provides principal secretarial support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual. The Secretary maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office. Computers may exist in the environment, requiring working knowledge of certain office software programs.

Classification by Level

Secretary jobs that meet the required characteristics are matched at one of three levels according to two factors: (a) level of the secretary's supervisor within the overall organizational structure, and (b) level of the secretary's responsibility. The table following the explanations of these factors indicates the level of the secretary for each combination of factors.

Level of Secretary's Supervisor (LS)

Secretaries should be matched with one of the three LS levels below that best describes the organization of the secretary's supervisor.

LS-1 Organizational structure is not complex and internal procedures and administrative controls are simple and informal; supervisor directs staff through face-to-face meetings.

LS-2 Organizational structure is complex and is divided into subordinate groups that usually differ from each other as to subject matter, function, etc. Supervisors usually directs staff through intermediate supervisors. Internal procedures and administrative controls are formal. An entire organization (e.g., division, subsidiary, or parent organization) may contain a variety of subordinate groups that meet the LS-2 definition. Therefore, it is not unusual for one LS- 2 supervisor to report to another LS-2 supervisor.

The presence of subordinate supervisors does not by itself, mean LS-2 applies. For example, a clerical processing organization divided into several units, each performing very similar work, is placed in LS-1.

In smaller organizations or industries such as retail trades, with relatively few organizational levels, the supervisor may have an impact on the policies and major programs of the entire organization and may deal with important outside contacts as described in LS-3.

LS-3 Organizational structure is divided into two or more subordinate supervisory levels (of which at least one is a managerial level) with several subdivisions at each level. Executive's program(s) are usually interlocked on a direct and continuing basis with other major organizational segments, requiring constant attention to extensive formal coordination, clearances, and procedural controls. Executive typically has financial decision-making authority for assigned program(s), considerable impact on the entire Organization’s financial position or image; and responsibility for, or has staff specialists in such areas as, personnel and administration for assigned organization. The executive plays an important role in determining the policies and major programs of the entire organization and spends considerable time dealing with outside parties actively interested in assigned program(s) and current or controversial issues.

Level of Secretary's Responsibility (LR)

This factor evaluates the nature of the work relationship between the secretary and the supervisor or staff, and the extent to which the secretary is expected to exercise initiative and judgment. Secretaries should be matched at the level best describing their level of responsibility. When a position's duties span more than one LR level, the introductory paragraph at the beginning of each LR level should be used to determine which of the levels best matches the position. (Typically, secretaries performing at the higher levels of responsibility also perform duties described at the lower levels.)

LR-1 Carries out recurring office procedures independently and selects the guideline or reference that fits the specific case. The supervisor provides specific instructions on new assignments and checks completed work for accuracy. The LR-1 performs varied duties including or comparable to the following:

a. Respond to routine telephone requests that have standard answers; refer calls and visitors to appropriate staff. Control mail and ensure timely staff response and send form letters.

b. As instructed, maintain supervisor's calendar, make appointments, and arrange for meeting rooms:

c. Review materials prepared for supervisor's approval for typographical accuracy and proper format.

d. Maintain recurring internal reports, such as time and leave records, office equipment listings, correspondence controls, and training plans.

e. Requisition supplies, printing, maintenance or other services, type, take and transcribe dictation, create, and maintain office files.

LR-2 handles differing situations, problems, and deviations in the work of the office according to the supervisor's general instructions, priorities, duties, policies, and program goals. The supervisor may assist the secretary with special assignments. Duties include or are comparable to the following:

a. Screen telephone calls, visitors, and incoming correspondence; personally respond to requests for information concerning office procedures; determine which requests should be handled by the supervisor, appropriate staff member or other offices, prepare and sign routine non-technical correspondence in own or supervisor's name.

b. Schedule tentative appointments without prior clearance. Plan for conferences and meetings and assemble established background materials as directed. May attend meetings and record and report on the proceedings.

c. Review outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures; ensure that proper clearances have been obtained, when needed.

d. Collect information from the files or staff for routine inquiries on office program(s) or periodic reports and refer non-routine requests to supervisor or staff.

e. Explain to subordinate staff supervisor's requirements concerning office procedures, coordinate personnel and administrative forms for the office and forwards for processing.

LR-3 uses greater judgment and initiative to determine the approach or action to take in non-routine situations, interprets and adapts guidelines, including unwritten policies, precedents, and practices, which are not always completely applicable to changing situations. Duties include or are comparable to the following:

a. Based on knowledge of the supervisor's views, compose correspondence on own initiative about administrative matters and general office policies for supervisor's approval.

b. Anticipate and prepare materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and inform supervisor on matters to be considered.

C. Read publications, regulations, and directives and act or refer to those that are important to the supervisor and staff.

d. Prepare special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other offices, etc., under general directions.

e. Advise secretaries in subordinate offices on new procedures; request information needed from the Subordinate office(s) for periodic or special conferences, reports, inquiries, etc., and shifts clerical staff to accommodate workload needs.

Excludes secretaries performing any of the following duties:

Acting as office manager for the executive's organization, e.g., determines when new procedures are needed for changing situations and devises and implements alternatives; revising or clarifying procedures to eliminate conflict or duplication; identifying and resolving various problems that affect the orderly flow of work in transactions with parties outside the organization.

Preparing agenda for conferences; explain discussion topics to participants; drafts introductions and develops background information and prepares outlines for executive or staff member(s) to use in writing speeches.

The LR-3 advises individuals outside the organization on the executive's views on major policies or current issues facing the organization; contacts or responds to contact from high-ranking outside officials (e.g., city or state officials, members of congress, presidents of national unions or large national or international firms, etc.) in unique situations. These officials may be relatively inaccessible, and each contact typically must be handled differently, using judgment and discretion.

CRITERIA FOR MATCHING SECRETARIES BY LEVEL

Secretary I (01311), Secretary II (01312), Secretary III (01313), Intentionally blank LR-1 LR-2 LR-3

LS-1 I 01311 II 01312 III 01313

LS-2 I 01311 III 01313 See Note

LS-3 I 01311 See Note See Note

NOTE: Employees whose duties meet this level of responsibility and supervision may be properly classified under the Administrative Assistant category or the class may need to be confirmed.

01410 SUPPLY TECHNICIAN

This position performs limited aspects of technical supply management work (e.g., inventory management, storage management, cataloging, and property utilization) related to depot, local, or other supply activities.

Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility. Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty. The work generally involves individual case problems or supply actions. This work may require consideration of program requirements together with specific variations in or from standardized guidelines. Assignments require:

(a) a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; (b) an understanding of the needs of the organization serviced; and (c) analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines.

01280 RECEPTIONIST

This position greets visitors, determining the nature of visits and directing visitors to appropriate persons.

The Receptionist may also have other duties such as recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log of visitors;

and issuing visitor passes. In this position, one may also work on a computer and perform other routine clerical work that may occupy the major portion of the worker's time.

01530 TRAVEL CLERK (Occupational Base)

This position plans an itinerary and schedules travel accommodations for military and civilian personnel with dependents according to travel orders using knowledge of routes, types of carriers, and travel regulations.

This Clerk verifies travel orders to ensure costs, availability, and convenience of different types of carriers to select most advantageous route and carrier; notifies personnel of travel dates, baggage, limits, and medical and visa requirements, and determines that all clearances have been obtained. The Travel Clerk assists personnel in completing travel forms and other business transactions pertaining to travel, may deliver personnel files and travel orders to persons prior to departure, meet and inform arriving personnel of available facilities and housing and furnish other information, and may arrange for motor transportation for arriving or departing personnel.

01531 TRAVEL CLERK I

Under close supervision or following specific procedures and detailed instructions, The Travel Clerk arranges travel on one or two modes of transportation. Travel is usually recurrent by the same modes, carriers, routes and same major points of origin and destination, seldom involving special transportation privileges or requiring special allowances or planning for supplemental transportation facilities. When such services are required, they do not occur in such variety or with such frequency as to create problems of timing or coordination.

01532 TRAVEL CLERK II

Travel usually involves the use of two or more modes of transportation. Information on carriers, modes and facilities is readily available since most carriers servicing the area maintain local facilities or publish information regularly. Single carriers or connecting Carriers have schedules that are easily coordinated using readily obtainable timetables or guides.

Travel is frequently recurrent. A substantial number of problems arise because of rerouting, and there are often side trips requiring changes of transportation. Travel is usually to areas accessible by direct line or established connecting points and normal modes of transportation. Travel is not always planned well in advance so there may be major problems with scheduling or accommodation.

Travel involves special transportation privileges or special allowances and requires authorization or planning for supplemental or special transportation facilities, and when such services are required, they usually do not occur in such variety or with such frequency as to create major problems of timing or coordination.

Within general guidelines, employees select and apply appropriate travel guides, methods, techniques, and work sequences to effectively accomplish the work. Most assignments are performed without technical assistance, but unusually difficult travel situations or problem cases encountered during the work are referred to the supervisor before a decision or commitment. Review of work is for compliance with regulatory guides and program policies and for soundness of decisions and conclusions.

01533 TRAVEL CLERK III

At this level, all major modes of transportation are used, as most individual trips involve combinations of more than one mode. Travel is varied, often not recurrent and periodically requires planning for relatively inaccessible intermediate or destination points. Routings are diverse and there is a necessity for frequent rerouting, re-planning, or rearranging, with many side trips requiring changes in modes of travel and creating substantial difficulty in routing and scheduling connections.

A substantial amount of travel involves special allowances or requires authorization and planning for supplementary or special transportation facilities. It is frequently difficult to obtain the required information.

The incumbent is characterized by independence of action, with very little instruction, guidance, and review, except for review of accomplishments of broad objectives and conformance to policy. The incumbent is viewed as the authority on travel matters, including the furnishing of advice and information to travelers, administrative officials, and others; and has responsibility as the principal liaison with all elements, carriers, And facilities.

01610 WORD PROCESSOR (Occupational Base)

This position uses automated systems, such as word processing equipment, personal computers, or workstations linked to a larger computer or local area network, to produce a variety of documents, such as correspondence, memos, publications, forms, reports, tables, and graphs. The Word Processor uses one or more word processing software packages; may also perform routine clerical tasks, such as operating copiers, filing, answering telephones, and sorting and distributing mail.

Excluded are:

a. Typists using automatic or manual typewriters with limited or no text-editing capabilities; workers in these positions are not typically required to use word processing software packages.

b. Key Entry Operators, Accounting Clerks, Salesclerks, and other clerks who may use automated word processing equipment for purposes other than typing composition.

c. Positions requiring subject-matter knowledge to prepare and edit text using automated word processing equipment.

01611 WORD PROCESSOR I

This position produces a variety of standard documents, such as correspondence, form letters, reports, tables, and other printed materials. Work requires skill in typing; a knowledge of grammar, punctuation, and spelling; and ability to use reference guides and equipment manuals. The Word Processor I perform familiar, routine assignments following standard procedures, seeks further instructions for assignments requiring deviations from established procedures.

01612 WORD PROCESSOR II

This position uses knowledge of varied and advanced functions of one software type, knowledge of varied functions of different types of software, or knowledge of specialized or technical terminology to perform such typical duties as:

a. Editing and reformatting written or electronic drafts. Examples include correcting function codes, adjusting spacing formatting and standardizing headings, margins, and indentations.

b. Transcribing scientific reports, lab analysis, legal proceedings, or similar material from voice tapes or handwritten drafts. Work requires knowledge of specialized, technical, or scientific terminology.

Work requires familiarity with office terminology and practices. Incumbent corrects copy, and questions originator of document concerning missing information, improper formatting, or discrepancies in instructions. The supervisor sets priorities and deadlines on continuing assignments, furnishes general instructions for recurring work and provides specific instructions for new or unique projects.

01613 WORD PROCESSOR III

Requires both a comprehensive knowledge of word processing software applications and office practices and a high degree of skill in applying software functions to prepare complex and detailed documents. For example, processes complex and lengthy technical reports which include tables, graphs, charts, or multiple columns. Uses either different word processing packages or many distinctive style macros or special command functions;

independently completes.

assignments and resolves problems.

15000 INSTRUCTIONAL OCCUPATIONS

15080 GRAPHIC ARTIST

The Graphic Artist works with the courseware production team to design and develop graphic/visual effects used in courseware material. This position requires the use of specialized computer software to develop high quality computer illustrations, technical drawings, and animations supporting various media used within the training curriculum. The Graphic Artist can use specialized hardware and/or software for video/audio capture and editing of multimedia presentations, incorporates principles of layout design throughout the courseware production process, and is responsible for quality control, review, and revision of all aspects of graphics development.

30000 TECHNICAL OCCUPATIONS

30360 PARALEGAL/LEGAL ASSISTANT (Occupational Base)

The Paralegal/Legal Assistant performs a variety of legal assistance duties in an office providing legal assistance to attorneys or litigation teams. The Paralegal Assistant analyzes the legal impact of legislative developments and administrative and judicial decisions, opinions, determinations, and rulings, conducts research for the preparation of legal opinions on matters of interest; performs substantive legal analysis of requests for information under the provisions of various acts; or other similar legal support functions which require discretion and independent judgment in the application of specialized knowledge of laws, precedent decisions, regulations, agency policies, and judicial or administrative proceedings. Such knowledge is less than that represented by graduation from a recognized law school and may have been gained from formalized, professionally instructed agency, educational institution training, or from professionally supervised on-the-job training. While the paramount knowledge requirements of this occupational class are legal, some positions may also require a practical knowledge of subject matter areas related to the agency's substantive programs.

30361 PARALEGAL/LEGAL ASSISTANT I

The Paralegal/Legal Assistant I work under close supervision with required assistance readily available.

Persons in this position typically perform the following:

a. Consult prescribed sources of information for facts relating to matters of interest to the program.

b. Review documents to extract selected data and information relating to specific items.

c. Review and summarize information in prescribed format on case precedent and decisions.

d. Search and extract legal references in libraries and computer-data banks.

e. Attend hearings or court appearances to become informed on administrative and/or court procedures and the status of cases, and where necessary, assist in the presentation of charts and other visual information.

30362 PARALEGAL/LEGAL ASSISTANT II

At this level, the Paralegal/Legal Assistant II exercises more independent judgment than at the level I position. In this capacity the incumbent:

a. Reviews case materials to become familiar with questions under consideration.

b. Searches for and summarizes relevant articles in trade magazines, law reviews, published studies, financial reports, and similar materials for use of attorneys in the preparation of opinions, briefs, and other legal documents.

c. Prepares digestions of selected decisions or opinions which incorporate legal references and analyses of precedents involved in areas of well-defined and settled points of law.

d. Interviews potential witnesses and prepares summary interview reports for the attorney's review.

e. Participates in pre-trial witness conferences, notes possible deficiencies in case materials (e.g., missing documents, conflicting statements) and additional issues or other questionable matters, and requests further investigation by other agency personnel to correct possible deficiencies or personally conducts limited investigations at the pre-trial stage.

f. Prepares and organizes trial exhibits, as required, such as statistical charts and photographic exhibits.

g. Verifies citations and legal references on prepared legal documents.

h. Prepares summaries of testimony and depositions.

i. Drafts and edits non-legal memoranda, research reports and correspondence relating to cases.

30363 PARALEGAL/LEGAL ASSISTANT III

At this level, the Paralegal/Legal Assistant III participates in the substantive development of cases. In this capacity, the incumbent performs the following:

a. Analyzes and evaluates case files against litigation worthiness standards.

b. Notes and corrects case file deficiencies (e.g., missing documents, inconsistent material, leads not investigated) before sending the case on to the concerned trial attorney.

c. Reviews and analyzes available precedents relevant to cases under consideration for use in presenting case summaries to trial attorneys.

d. Gathers, sorts, classifies, and interprets data to discover patterns of possible discriminatory activity.

e. Interviews relevant personnel and potential witnesses to gather Information.

f. Reviews and analyzes relevant statistics.

g. Performs statistical evaluations such as standard deviations, analyses of variance, means, modes, and ranges as supporting data for case litigation.

h. Consults with statistical experts on reliability evaluations.

i. May testify in court concerning relevant data.

30364 PARALEGAL/LEGAL ASSISTANT IV

At this level, the Paralegal/Legal Assistant IV assists in the evaluation, development, and litigation of cases.

In this capacity, the incumbent performs the following duties:

a. Examines and evaluates information in case files, for case litigation worthiness and appropriate titles of law.

b. Determines the need for additional information, independent surveys, evidence, and witnesses, and plans a comprehensive approach to obtain this information.

c. Through on-site visits, interviews, and review of records on operations, looks for and evaluates the relevance and worth of evidence.

d. Selects, summarizes, and compiles comparative data to examine and evaluate respondent's deficiencies to provide evidence of illegal practices or patterns.

e. Reviews economic trends and forecasts at the national and regional level to evaluate the impact of successful prosecution and potential remedial provisions of ongoing investigations and litigation.

f. Identifies types of recordkeeping systems and types of records maintained which would be relevant.

Gathers, sorts, and interprets data from various record systems including computer information systems.

g. Interviews potential witnesses for information and prepares witnesses for court appearances.

h. Develops statistics and tabulations, such as standard deviations, regression analyses, and weighting, to provide leads and supportive data for case litigation. Prepares charts, graphs, and tables to illustrate results.

i. Analyzes data, develops recommendations and justifications for the attorney(s) who will take the matter to court. Continues to work with the attorney(s) during the progress of the case, obtaining and developing further evidence and exhibits, providing administrative assistance, and maintaining custody of exhibits, documents, and files.

j. May appear in court as a witness to testify concerning exhibits prepared supporting plaintiff's case.

Technical Writer

Writes, edits and reviews complicated subject matter in the form of manuals, brochures, articles, reports, etc.

May require a bachelor’s degree and 0-3 years of relevant experience.

Position Descriptions:

PROFESSIONAL OCCUPATIONS

Accountant I

Performs basic accounting functions related to the accounting cycles of general ledger, accounts payable, accounts receivable and payroll. Involved in preparing various financial reports. Has basic knowledge of accounting concepts and practices. Reports to an immediate supervisor. Bachelor’s degree or 0-2 years of relevant experience required.

Accountant II

Maintains general ledger and prepares financial statements and reports as well as analyze data. Has working knowledge of accounting concepts and practices. Able to work independently or under general supervision.

Requires a degree in accounting or finance as well as 2-5 years’ relevant experience.

Accountant III

Maintains general ledger and prepares financial statements and reports as well as analyze data. Has working knowledge of accounting concepts and practices. Able to supervise staff or work independently. Requires a degree in accounting, as well as 5-7 years’ relevant experience.

Accountant IV

Prepares financial statements, audit support schedules, variance analysis, revenue recognition, and various other projects. Able to supervise staff or work independently. Requires a bachelor's degree in accounting or finance and 7-10 years of relevant experience.

Accountant V

Prepares financial statements, audit support schedules, variance analysis, revenue recognition, and various other projects. Able to supervise staff or work independently. Requires a bachelor's degree in accounting or finance and 10 years of relevant experience. A CPA or working towards certificate required.

Auditing Supervisor I

Oversees the auditing of financial data and operations procedures of various depts. A level I supervisor is considered a working supervisor with little authority of personnel actions. Familiar with a variety of field concepts, practices, and procedures. May require a bachelor’s degree and or equivalent.

Auditing Supervisor II

Oversees the auditing of financial data and operational procedures of various departments. Intermediate knowledge of accounting concepts, procedures, and audit practices. Supervises staff. Bachelor’s degree or equivalent is required and 2-4 years of experience.

Auditing Supervisor III

Plans and managers auditing of financial data and operational procedures of various departments. Advanced knowledge of accounting concepts, procedures, and audit practices. Supervises staff and typically reports to a manager. Bachelor’s degree or equivalent is required. Minimum of 5 years accounting and audit related experience.

Budget Analyst I

Reviews operating expenditures and prepares budgets for various groups to monitor adherence to budgetary goals. Has working knowledge of procedures, practices, and concepts within the budgetary process. Relies on instruction and guidelines from an immediate supervisor. Bachelor’s degree and 0-2 years of relevant experience required.

Budget Analyst II

Reviews operating expenditures and prepares budgets for various groups to monitor adherence to budgetary goals. Has working knowledge of procedures, practices, and concepts within the budgetary process. Able to perform tasks with limited instruction. Usually reports to a manager. Bachelor’s degree and 2-5 years of relevant experience required.

Budget Analyst III

Reviews operating expenditures and prepares budgets for various groups to monitor adherence to budgetary goals. Has intermediate knowledge of procedures, practices, and concepts within the budgetary process. Able to perform a variety of complicated tasks, as well as supervise the work of others. Usually reports to a senior manager. Bachelor’s degree and a minimum of 5-7 years of relevant experience required.

Budget Analyst IV

Reviews operating expenditures and prepares budgets for various groups to monitor adherence to budgetary goals. Has advanced knowledge of procedures, practices, and concepts within the budgetary process. Able to perform a variety of complicated tasks, as well as supervise the work of others. Usually reports to a senior manager or executive.

Bachelor’s degree and a minimum of 7-10 years of relevant experience required.

Budget Analyst V

Reviews operating expenditures and prepares budgets for various groups to monitor adherence to budgetary goals. Has advanced knowledge of procedures, practices, and concepts within the budgetary process. Able to perform a variety of complicated tasks, as well as supervise the work of others. Usually reports to an executive.

Bachelor’s degree and a minimum of 10+ years of relevant experience required.

Contract Administrator I

Supports and administers contracts and contract proposals. Basic knowledge of contract concepts and procedures. Usually works under limited supervision. Requires a bachelor’s degree or 0-2 years of relevant experience.

Contract Administrator II

Prepares and administers proposals and contracts. Working knowledge of contracts and procedures. Requires a bachelor’s degree or 2-4 years of relevant experience.

Contract Administrator III

Prepares and administers proposals and contracts. Working knowledge of contracts and procedures. Requires a bachelor’s degree or 4-7 years of relevant experience.

Contract Administrator IV

Prepares and administers proposals and contracts. Working knowledge of contracts and procedures. Requires a bachelor’s degree or 7-9 years of relevant experience.

Contract Administrator V

Prepares proposals, negotiates contracts, and administers contracts. Expert in contracts and procedures.

Requires a bachelor’s degree or 9 +years of relevant experience.

Financial Analyst I

Performs Analysis of financial information, various data. Organizes results of analysis in a report or study. Has basic knowledge of concepts and procedures. Works directly under a supervisor. Requires a bachelor’s degree and 0-2 years of relevant experience.

Financial Analyst II

Performs Analysis of financial information, various data. Organizes results of analysis in a report or study. Has basic knowledge of concepts and procedures. Works directly under a supervisor. Requires a bachelor’s degree and 2-4 years of relevant experience.

Financial Analyst III

Performs…