MAS - Communicatehealth Inc. - GS07F0517Y

General Services Administration Federal Acquisition Service Authorized Federal Supply Schedule (FSS) Price List Price list current as of Modification #PS-0050 Effective May 9, 2024

Schedule Title: Multiple Award Schedule FSC Group: Professional Services, Miscellaneous Contract Numbers: GS-07F-0517Y PSC Codes: T006, R499, DD01, R408, R701, R708, R422 Contract Period: Aug.15, 2012– Aug.14, 2027 Business Size/Classification: Small

CommunicateHealth Inc.

20 Courthouse Sq, Suite 215 Rockville, MD 20850 Phone number: (413) 582-0425 Fax number: (413) 517-0545 www.communicatehealth.com

Mrs. Sandy Hilfiker 20 Courthouse Sq, Suite 215 Rockville, MD 20850 Phone number: (413) 582-0425 sandy@communicatehealth.com

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is:

https://www.GSAAdvantage.gov. For more information on ordering go to the following website:

https://www.gsa.gov/schedules.

Contractor Administration Source

Contractor http://www.communicatehealth.com mailto:sandy%40communicatehealth.com?subject=GSA%20price%20list p.2Federal Supply Schedule Price List FSC Group: Professional Services, Miscellaneous Contract No: GS-07F-0517Y

Table of Contents Customer Information

About CommunicateHealth

Hourly Rates

Labor Category Descriptions

Other Direct Costs (ODC) p.3Federal Supply Schedule Price List

Contract No: GS-07F-0517Y

Customer Information 1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SIN Description

ANCILLARY/RC/STLOC Ancillary Supplies and/or Services

OLM/RC/STLOC Order Level Materials

541810/RC Advertising Services

541820/RC Public Relations Services

541511/RC Web Based Marketing

541910/RC Marketing Research and Analysis

512110/RC Video/Film Production

541430/RC Graphic Design Services

541613/RC Marketing Consulting Services

541810ODC/RC Other Direct Costs for Marketing and Public Relations Services

541611/RC Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

1b. Lowest priced service and price for each SIN: (Government net price based on a unit of one) Refer to pages 6-10 and 20-22

1c. Description of Labor Categories: Refer to pages 11-19

2. Maximum Order*: SINs 512110, 541430, 541511, 541611, 541613, 541810, 541810ODC, 541820, 541910 - $1,000,000 / SINs ANCILLARY, OLM - $250,000

*�If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. Minimum Order: $100

4. �Geographic Coverage: Domestic, 50 states, Washington, DC, Puerto Rico, US Territories and to a CONUS port or consolidation point for orders received from overseas activities p.4Federal Supply Schedule Price List

Contract No: GS-07F-0517Y

5. Point(s) Of Production: Rockville, MD 20850

6. Discount From List Prices: Prices shown herein are net prices, discount deducted. For calculation of the GSA Schedule price (price paid by customers ordering from the GSA Schedule, and the price to be loaded in to GSA Advantage), the contractor should deduct the appropriate basic discount from the list price and add the prevailing IFF rate to the negotiated discounted price (Net GSA price). Current IFF rate is 0.75%.

7. Quantity Discount(s): None

8. Prompt Payment Terms: Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Items: None

10a. Time Of Delivery: To be determined at time of task order.

10b. Expedited Delivery: Services are available for expedited delivery; however, this must be discussed at time of order placement and depends on size and nature of order.

10c. Overnight And 2-Day Delivery: Overnight and 2-day delivery are available. Contact the Contractor for rates.

10d. Urgent Requirements: Agencies can contact the Contractor’s representative to affect a faster delivery.

Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

11. FOB Point: Destination

12a. Ordering Address:

CommunicateHealth Inc.

20 Courthouse Sq., Suite 215 Rockville, MD 20850

12b. Ordering Procedures: See Federal Acquisition Regulation (FAR) 8.405-3

13. Payment Address:

CommunicateHealth, Inc.

20 Courthouse Sq., Suite 215 Rockville, MD 20850

14. Warranty Provision: Standard Commercial Warranty. Customer should contact contractor for a copy of the warranty.

15. Export Packing Charges: Not applicable .

16.Terms and conditions of rental, maintenance, and repair (if applicable): n/a

17.Terms and conditions of installation (if applicable): n/a

18a.Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if available): n/a

18b.Terms and conditions for any other services (if applicable): n/a

19.List of service and distribution points (if applicable): n/a

20.List of participating dealers (if applicable): n/a

21.Preventive maintenance (if applicable): n/a

22a. Special attributes such as environmental attributes (e.g. Recycled content, energy efficiency, and/or reduced pollutants): n/a

22b. Section 508 Compliance for ICT:

Contact Contractor

23. Unique Entity Identifier (UEI) Number:

ZP8DMAA27NU3

24. Notification regarding registration in System for Award Managment (SAM) database: Active p.5Federal Supply Schedule Price List

Contract No: GS-07F-0517Y

About CommunicateHealth CommunicateHealth was founded on one core principle: We think people deserve clear and simple information about their health.

We’re an award-winning health education and communication firm dedicated to creating products and services that people can access, understand, and use in their daily lives. We help our clients craft compelling health messages and materials that reach and engage diverse audiences and drive behavior change.

CommunicateHealth’s talented communicators, user experience designers, researchers, and thinkers work in integrated teams — and we like a good challenge. We approach every project with our signature mix of clear communication, user- friendly design, and collaborative client relationships. Whether it’s fact sheets, mobile applications, or websites — we’ll research, design, test, and tweak until we get it right.

CommunicateHealth is a small, woman-owned business and a proven government contractor holding the GSA Multiple Award Schedule (MAS). We’re also registered as a Woman-Owned Small Business (WOSB). For more than a decade, our clients have trusted us to meet (and exceed!) their expectations by delivering products that delight end users — on time and in budget.

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Contract No: GS-07F-0517Y

Business Administrative Services

SIN 541611

Labor Category

Year 11 8/15/22 - 8/14/23

Year 12 8/15/23 - 8/14/24

Year 13 8/15/24 - 8/14/25

Year 14 8/15/25 - 8/14/26

Year 15 8/15/26 - 8/14/27

Communication Researcher I $117.38 $120.91 $124.53 $128.27 $132.12

Communication Researcher II $150.00 $154.50 $159.13 $163.91 $168.83

Consultant $278.69 $287.05 $295.67 $304.53 $313.67

Corporate Monitor $195.65 $201.52 $207.57 $213.79 $220.21

Project Manager $156.54 $161.24 $166.08 $171.05 $176.18

Senior Health Writer $117.38 $120.91 $124.53 $128.27 $132.12

Staff Associate $71.73 $73.88 $76.10 $78.39 $80.74

Subject Matter Expert $169.58 $174.67 $179.91 $185.31 $190.87

Subject Matter Expert II $188.53 $194.19 $200.01 $206.02 $212.19

Subject Matter Expert III $221.67 $228.32 $235.17 $242.23 $249.49

Technical Writer $80.68 $83.09 $85.58 $88.15 $90.79

Project Specialist $62.55 $64.42 $66.36 $68.35 $70.41

Technical Assistant II $89.85 $92.55 $95.34 $98.20 $101.14

Technical Specialist I $101.20 $104.23 $107.36 $110.58 $113.89

Technical Specialist II $129.31 $133.19 $137.19 $141.30 $145.54 p.7Federal Supply Schedule Price List

Contract No: GS-07F-0517Y

Labor Category

Year 11 8/15/22 - 8/14/23

Year 12 8/15/23 - 8/14/24

Year 13 8/15/24 - 8/14/25

Year 14 8/15/25 - 8/14/26

Year 15 8/15/26 - 8/14/27

Technical Specialist III $136.81 $140.91 $145.14 $149.49 $153.97

Senior Manager II $154.04 $158.66 $163.42 $168.32 $173.37

Account Director I $166.87 $171.88 $177.04 $182.35 $187.82

Account Director II $186.62 $192.22 $197.98 $203.93 $210.05

Account Director III $206.37 $212.55 $218.93 $225.50 $232.26

Senior Technical Manager II $171.34 $176.47 $181.76 $187.21 $192.83

Senior Consultant I $319.92 $329.52 $339.41 $349.59 $360.08

Senior Consultant II $329.83 $339.73 $349.92 $360.42 $371.23 p.8Federal Supply Schedule Price List

Contract No: GS-07F-0517Y

Marketing and Public Relations

SIN 541810, 541820, 541511, 541910, 512110, 541430, 541613

Labor Category

Year 11 8/15/22 - 8/14/23

Year 12 8/15/23 - 8/14/24

Year 13 8/15/24 - 8/14/25

Year 14 8/15/25 - 8/14/26

Year 15 8/15/26 - 8/14/27

Communication Associate $77.61 $79.94 $82.34 $84.81 $87.36

Communication Researcher I $117.38 $120.91 $124.53 $128.27 $132.12

Communication Researcher II $150.00 $154.50 $159.13 $163.91 $168.83

Consultant $278.69 $287.05 $295.67 $304.53 $313.67

Content Manager $150.00 $154.50 $159.13 $163.91 $168.83

Coordinator $126.68 $130.48 $134.40 $138.43 $142.58

Corporate Monitor $195.65 $201.52 $207.57 $213.79 $220.21

Graphic Designer $107.47 $110.69 $114.02 $117.43 $120.96

Health Communication Manager $134.35 $138.38 $142.53 $146.80 $151.20

Health Education Specialist I $89.55 $92.24 $95.01 $97.86 $100.80

Health Education Specialist II $119.40 $122.98 $126.67 $130.47 $134.38

Health Writer $95.00 $97.85 $100.79 $103.81 $106.92

Project Manager $156.54 $161.24 $166.08 $171.05 $176.18

Senior Project Manager $172.37 $177.54 $182.87 $188.36 $194.02

Senior Editor $145.66 $150.04 $154.54 $159.17 $163.95

Senior Health Communication Researcher I

$169.58 $174.67 $179.91 $185.31 $190.87 p.9Federal Supply Schedule Price List

Contract No: GS-07F-0517Y

Labor Category

Year 11 8/15/22 - 8/14/23

Year 12 8/15/23 - 8/14/24

Year 13 8/15/24 - 8/14/25

Year 14 8/15/25 - 8/14/26

Year 15 8/15/26 - 8/14/27

Senior Health Communication Researcher II

$189.99 $195.70 $201.57 $207.62 $213.84

Senior Health Communication Specialist $130.47 $134.38 $138.41 $142.56 $146.83

Senior Health Writer $117.38 $120.91 $124.53 $128.27 $132.12

Senior Web Designer/Developer $169.58 $174.67 $179.91 $185.31 $190.87

Staff Associate $71.73 $73.88 $76.10 $78.39 $80.74

Subject Matter Expert $169.58 $174.67 $179.91 $185.31 $190.87

Subject Matter Expert II $188.53 $194.19 $200.01 $206.02 $212.19

Subject Matter Expert III $221.67 $228.32 $235.17 $242.23 $249.49

Technical Writer $80.68 $83.09 $85.58 $88.15 $90.79

Usability Associate $97.86 $100.80 $103.82 $106.93 $110.14

Usability Researcher $134.35 $138.38 $142.53 $146.80 $151.20

User-Centered Design Specialist $119.41 $122.99 $126.68 $130.48 $134.40

Web Designer/Developer $130.47 $134.38 $138.41 $142.56 $146.83

Web Technical Associate $97.86 $100.80 $103.82 $106.93 $110.14

Project Specialist $62.55 $64.42 $66.36 $68.35 $70.41

Technical Assistant II $89.85 $92.55 $95.34 $98.20 $101.14

Technical Specialist I $101.20 $104.23 $107.36 $110.58 $113.89

Technical Specialist II $129.31 $133.19 $137.19 $141.30 $145.54

Technical Specialist III $136.81 $140.91 $145.14 $149.49 $153.97

Senior Manager II $154.04 $158.66 $163.42 $168.32 $173.37 p.10Federal Supply Schedule Price List

Contract No: GS-07F-0517Y

Labor Category

Year 11 8/15/22 - 8/14/23

Year 12 8/15/23 - 8/14/24

Year 13 8/15/24 - 8/14/25

Year 14 8/15/25 - 8/14/26

Year 15 8/15/26 - 8/14/27

Account Director I $166.87 $171.88 $177.04 $182.35 $187.82

Account Director II $186.62 $192.22 $197.98 $203.93 $210.05

Account Director III $206.37 $212.55 $218.93 $225.50 $232.26

Senior Technical Manager II $171.34 $176.47 $181.76 $187.21 $192.83

Senior Consultant I $319.92 $329.52 $339.41 $349.59 $360.08

Senior Consultant II $329.83 $339.73 $349.92 $360.42 $371.23

The Service Contract Labor Standards (SCLS) are applicable to this contract as it applies to the entire Multiple Award Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees(FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and/or when the contractor adds SCLS labor categories/employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

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Contract No: GS-07F-0517Y

Labor Categories Labor Category Labor Category Descriptions

Account Director I Minimum Education and Experience: Seven (7) years and a Bachelor’s degree.

Duties and Responsibilities: Supervises and manages teams and provides overall account management. Develops project work plans and timelines and ensures projects are completed on time and in budget.

Account Director

II

Minimum Education and Experience: Nine (9) years and a Bachelor’s degree.

Duties and Responsibilities: Supervises and manages teams across multiple projects and provides overall account management. Develops project work plans and timelines and ensures projects are completed on time and in budget.

Account Director

III

Minimum Education and Experience: Ten (10) years and a Bachelor’s Degree

Duties and Responsibilities: Supervises and manages teams across multiple projects and task orders. Approves overall approach, work plans, and timelines for multi-faceted or complex projects.

Communication Associate

Minimum Education and Experience: Bachelors Degree and 0 years of experience.

Duties and Responsibilities: Provides support for health communication, content development, and formative research projects, as well as general business development support. Interacts effectively with writers, designers, and other production personnel in the development of final deliverables.

Communication Researcher I

Minimum Education and Experience: Masters Degree and 5 years of experience.

Duties and Responsibilities: Creates formative research protocols and reports either as the lead or part of a team. Identifies appropriate measures and study designs. Devise procedures for collecting data. Measure the effectiveness of marketing, advertising, communications, and health education programs. Prepares reports of findings. Provides quality assurance on a technical level.

Communication Researcher II

Minimum Education and Experience: Masters Degree and 8 years of experience.

Duties and Responsibilities: Creates formative research protocols and reports either as the lead or part of a team. Identifies appropriate measures and study designs. Devise procedures for collecting data. Measure the effectiveness of marketing, advertising, communications, and health education programs. Prepares reports of findings. Provides quality assurance on a technical level.

Labor Category Labor Category Descriptions

Consultant Minimum Education and Experience: Masters Degree and 15 years of experience.

Duties and Responsibilities: Consultants provide project-specific knowledge and expertise in a specialized area.

Content Manager Minimum Education and Experience: Masters Degree and 8 years of experience.

Duties and Responsibilities: Develops and controls schedules and timelines. Applies previous experience managing complex processes and procedures and experience managing, directing, and evaluating the performance of technical writers at all levels.

Manages content development and maintenance for large federal and private Web sites including creating style guides and working with clients and technical experts.

Demonstrates excellent communication skills and knowledge of latest practical and theoretical advances in health communications.

Coordinator Minimum Education and Experience: Bachelors Degree and 2 years experience.

Duties and Responsibilities: Supports project manager with plans, organization, technical, fiscal, operational, and performance activities on assigned projects and task orders. Helps develop and oversees schedules and timelines. Demonstrates excellent communication skills and knowledge of latest technological and theoretical advances in related disciplines.

Corporate Monitor

Minimum Education and Experience: Masters Degree and 10 years of experience.

Duties and Responsibilities: Oversees project managers in providing CommunicateHealth services.Authorized to commit the company contractually, procure subcontracts, hire staff, and re-deploy individuals as necessary to respond to changes in client needs or in the unlikely event of a sub-par performance by a member of the team.

The corporate monitor also reviews final work products, monitors financial and technical progress of projects, resolves problems, and directly participates in complex projects.

Provides highest-level strategic planning and consultation to guide clients in navigating complex operational and programmatic challenges.

Graphic Designer Minimum Education and Experience: Bachelors Degree and 3 years of experience.

Duties and Responsibilities: Leading or being part of a team designing, documenting, developing, testing, and implementing visual products. Communicating effectively with other project staff to ensure efficient, accurate implementation of design recommendations.

Health Communication Manager

Minimum Education and Experience: Bachelors Degree and 3 years of experience.

Duties and Responsibilities: Plans, organizes, and controls technical, fiscal, operational, and performance activities on assigned projects and task orders. Develops and controls schedules and timelines. Applies previous experience managing complex processes and procedures and experience managing, directing, and evaluating the performance of staff. Prepares and submits administrative and financial reports to the client at the required frequency. Manages project staff and resources on a day-to-day basis. Demonstrates excellent communication skills and knowledge of latest technological and theoretical advances in related disciplines.

Federal Supply Schedule Price List FSC Group: Professional Services, Miscellaneous Contract No: GS-07F-0517Y p.12 p.13Federal Supply Schedule Price List

Contract No: GS-07F-0517Y

Labor Category Labor Category Descriptions

Health Education Specialist I

Minimum Education and Experience: Bachelors Degree and 2 years of experience.

Duties and Responsibilities: Provides support for health education materials and products, including content development and formative research. Interacts effectively with writers, designers, and other production personnel in the development of final deliverables.

Health Education Specialist II

Minimum Education and Experience: Bachelors Degree and 5 years of experience.

Duties and Responsibilities: Oversees the development of health education materials and products, including content development, and formative research. Interacts effectively with writers, designers, and other production personnel in the development of final deliverables.

Health Writer Minimum Education and Experience: Bachelors Degree and 2 years of experience.

Duties and Responsibilities: Supports clients in developing culturally and linguistically appropriate communications. Researches a variety of health- and wellness-related topics and distills the most relevant actions and recommendations. Develops content for a variety of channels including print, web, and mobile applications. Assists writing team with copyediting, reviewing, and proofreading for grammatical correctness and compliance with style guides, design requirements, and other client- prescribed guidance.

Project Manager Minimum Education and Experience: Masters Degree and 10 years of experience.

Duties and Responsibilities: Plans, organizes, and controls technical, fiscal, operational, and performance activities on assigned projects and task orders. Develops and controls schedules and timelines. Applies previous experience managing complex processes and procedures and experience managing, directing, and evaluating the performance of staff at all levels. Prepares and submits administrative and financial reports to the client at the required frequency. Manages project resources on a day-to-day basis and guides junior staff. Leads identification, recruitment, and management of project staff. Ensure that all deliverables are on target and on time.

Project Specialist Minimum Education and Experience: One (1) year and an Associates degree

Duties and Responsibilities: Supports project/product development. Tasks may include coordination, research, analysis.

Senior Consultant I

Minimum Education and Experience: Seventeen (17) years and Master’s degree.

Duties and Responsibilities: Provides project-specific knowledge, expertise, and strategy in a specialized area.

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Contract No: GS-07F-0517Y

Labor Category Labor Category Descriptions

Senior Consultant

II

Minimum Education and Experience: Twenty-one (21) years and Master’s degree.

Duties and Responsibilities: Provides project-specific knowledge, expertise, and strategy in a specialized area.

Senior Editor Minimum Education and Experience: Masters Degree and 8 years of experience.

Duties and Responsibilities: Develops and monitors schedules for writing assignments.

Researches, writes, and finalizes health content for print and web. Assigns tasks to less senior writing staff, reviews their work, and provides constructive feedback.

Applies previous experience managing complex processes and procedures and experience managing, directing, and evaluating the performance of staff at all levels.

Interacts effectively with clients, project and content managers, writers, designers, and other staff. Meets or consults with clients and subject matter experts to review their comments and agree to final changes.

Senior Health Communication Researcher I

Minimum Education and Experience: PhD and 10 years of experience.

Duties and Responsibilities: Lead the research team in creating formative research protocols and reports. Identifies appropriate measures and study designs. Devise procedures for collecting data and evaluations. Measure the effectiveness of marketing, advertising, communications, and health education programs. Prepares reports of findings. Provides quality assurance on a technical level.

Senior Health Communication Researcher II

Minimum Education and Experience: PhD and 12 years of experience.

Duties and Responsibilities: Creates formative research protocols and reports.

Identifies appropriate measures and study designs. Devise procedures for collecting data and evaluations. Measure the effectiveness of marketing, advertising, communications, and health education programs. Prepares reports of findings. Provides quality assurance on a technical level.

Senior Health Communication Specialist

Minimum Education and Experience: Masters Degree and 10 years of experience.

Duties and Responsibilities: Identifies the best methods of presenting the product, service, or program being promoted to the identified target audience. Lays out possible communication strategies, and creates outreach and marketing plans. Assigns tasks to less senior writing staff and reviews their work. Demonstrates excellent written communication skills. Interacts effectively with writers, designers, and other production personnel in the development of final deliverables. Meets or consults with clients to review their comments and agree to final changes.

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Contract No: GS-07F-0517Y

Labor Category Labor Category Descriptions

Senior Health Writer

Minimum Education and Experience: Masters Degree and 8 years of experience.

Duties and Responsibilities: Develops and monitors schedules for writing assignments.

Researches, writes, and finalizes health content for print and Web. Assigns tasks to less senior writing staff and reviews their work. Demonstrates excellent written communication skills and familiarity with required style guides used in assigned areas. Interacts effectively with writers, designers, and other production personnel in the development of final deliverables. Meets or consults with clients to review their comments and agree to final changes.

Senior Manager II Minimum Education and Experience: Five (5) years and a Bachelor’s degree.

Duties and Responsibilities: Provides strategy and oversight on the development of work products from inception to completion.

Senior Project Manager

Minimum Education and Experience: Masters Degree and 10 years of experience.

Duties and Responsibilities: Leads the full lifecycle of technical, fiscal, operational, and performance activities on large-scale and highly complex projects and task orders.

Oversees all project schedules and timelines. Applies management expertise across project teams and provides strategy for project managers to be able to operate efficiently and effectively. Provides internal review and sign off before sending final materials to clients. Ensures all deliverables are on target and on time, and that contracts and their requirements are fully executed.

Senior Technical Manager II

Minimum Education and Experience: Eight (8) years and a Bachelor’s degree.

Duties and Responsibilities: Oversees and provides strategy for technical projects related to communication, web development, graphic design, research, digital strategy, or content development.

Senior Web Designer/ Developer

Minimum Education and Experience: Bachelors Degree and 5 years of experience.

Duties and Responsibilities: Leading a team designing, documenting, developing, testing, implementing, or maintaining Web sites/applications. Consulting and providing guidance on outside development projects for clients from federal and state government as well as national companies and non-profits. Coding and testing according to detailed requirements. Supporting the maintenance of existing Web sites/ applications. Communicating effectively with other project staff to ensure efficient, accurate implementation of design and usability recommendations.

Staff Associate Minimum Education and Experience: Bachelors Degree and 2 years of experience.

Duties and Responsibilities: Provides support for health communication, content development, and formative research projects, as well as general business development support. Tasks may include data entry and HTML coding of Web content, Internet research, and scheduling research participants.

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Contract No: GS-07F-0517Y

Labor Category Labor Category Descriptions

Subject Matter Expert

Minimum Education and Experience: Masters Degree and 10 years of experience.

Duties and Responsibilities: Meets with clients to clarify scope of work for communication and/or usability projects. Applies previous experience and technical expertise to identify the best methods of presenting the product, service, or program being promoted to the identified target audience. Develops research designs, study protocols, and data analysis plans and monitors their implementation. Demonstrates excellent communication skills and knowledge of the latest technological advances in related disciplines. Interacts with highest-level client representatives. Provides ongoing consultation on theoretical approach.

Subject Matter Expert II

Minimum Education and Experience: Masters Degree and 12 years of experience.

Duties and Responsibilities: Meets with clients to clarify scope of work for communication, web, and/or usability projects. Applies previous experience and technical expertise to identify the best methods of presenting the product, service, or program being promoted to the target audience. Develops research designs, study protocols, and data analysis plans and monitors their implementation. Demonstrates excellent communication skills and knowledge of the latest technological advances in related disciplines. Interacts with highest-level client representatives.Provides ongoing consultation on theoretical approach.

Subject Matter Expert III

Minimum Education and Experience: Masters Degree and 15 years of experience.

Duties and Responsibilities: Meets with clients to clarify scope of work for communication, web, and/or usability projects. Applies previous experience and technical expertise to identify the best methods of presenting the product, service, or program being promoted to the target audience. Develops research designs, study protocols, and data analysis plans and monitors their implementation. Demonstrates excellent communication skills and knowledge of the latest technological advances in related disciplines. Interacts with highest-level client representatives. Provides ongoing consultation on theoretical approach.

Technical Assistant II

Minimum Education and Experience: One (1) year and an Associate’s degree

Duties and Responsibilities: Works, with direction, on developing work products from inception to completion.

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Contract No: GS-07F-0517Y

Labor Category Labor Category Descriptions

Technical Specialist I

Minimum Education and Experience: Three (3) years and an Associate’s degree

Duties and Responsibilities: Works, with minimal direction, on developing work products from inception to completion. Project tasks may include communication strategy, content development, design, product development, or research.

Technical Specialist II

Minimum Education and Experience: Three (3) years and a Bachelor’s degree

Duties and Responsibilities: Works, without supervision, to develop work products from inception to completion. Project tasks may include communication strategy, content development, design, product development, or research.

Technical Specialist III

Minimum Education and Experience: Four (4) years and a Bachelor’s degree.

Duties and Responsibilities: Works, without supervision, to develop work products from inception to completion. Project tasks may include communication strategy, content development, design, product development, or research.

Technical Writer Minimum Education and Experience: Bachelors Degree and 4 years of experience.

Duties and Responsibilities: Performs copy edits of reports, manuals, newsletters, brochures, press releases, and other deliverables. Reviews and proofreads materials to ensure grammatical correctness and compliance with style guides, design requirements, and other client-prescribed guidance. Checks for correct grammar, syntax, spelling, verb usage, agreement, tense, and number. Checks the format of all citations and references.

Marks copy legibly or works in track changes software so that edits can be reviewed and approved.

Usability Associate

Minimum Education and Experience: Bachelors Degree and 5 years of experience.

Duties and Responsibilities: Reviews, analyzes, and evaluates user and/or client needs for Web- based content and/or systems. Assists in recruiting study participants, as required. Conducts literature reviews. Assists with the design of data collection procedures and instruments. Collects, synthesizes, and analyzes qualitative and quantitative formative research data using a variety of methodological approaches.

Demonstrates excellent communication skills and the ability to assist in the development and revision of concise and well-written research reports.

Usability Researcher

Minimum Education and Experience: Masters Degree and 5 years of experience.

Duties and Responsibilities: Develops usability protocols (including screeners and moderator’s guides), conducts usability testing, analyzes results, and develops written reports with recommendations.

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Contract No: GS-07F-0517Y

Labor Category Labor Category Descriptions

User-Centered Design Specialist

Minimum Education and Experience: Bachelors Degree and 5 years of experience.

Duties and Responsibilities: Reviews, analyzes, and evaluates user and/or client needs for web- based content and/or systems. Collects, synthesizes, and analyzes data to create user centered products. Demonstrates excellent communication skills and the ability to work across multiple teams.

Web Designer/ Developer

Minimum Education and Experience: Bachelors Degree and 3 years of experience.

Duties and Responsibilities: Leading or being part of a team designing, documenting, developing, testing, implementing, or maintaining Web sites/applications. Supporting the maintenance of existing Web sites/applications. Communicating effectively with other project staff to ensure efficient, accurate implementation of design recommendations.

Web Technical Associate

Minimum Education and Experience: Bachelors Degree and 3 years of experience.

Duties and Responsibilities: Participating on a team designing, documenting, developing, testing, implementing, or maintaining Websites/applications. Modifies and revises tasks in response to feedback from senior staff and/or clients. Demonstrates excellent written communication skills and familiarity with required style guides used in assigned areas.

Interacts effectively with writers, designers, and other production personnel in the development of final deliverables.

p.19Federal Supply Schedule Price List

Contract No: GS-07F-0517Y

Experience/Qualifications Substitutions

1. �Any combination of additional years of experience plus full time college level study totaling four (4) years will be an acceptable substitute for a bachelor’s degree.

2. �Additional years of graduate level study will be considered equal to years of experience on a one-for-one basis.

3. �In some cases, the following will be considered in place of minimum education and experience: unique education; specialized experience, skills, knowledge, training, or certification; quality of experience;

national recognition; or exceptional grade point average (GPA).

4. Related experience may be substituted for education.

p.20Federal Supply Schedule Price List

Contract No: GS-07F-0517Y

Other Direct Costs (ODC)

SIN 541810ODC

ODCs Unit of Issue

Ceiling Price (including 9.5% markup & IFF)

Drupalize.Me Subscription Subscription to online Drupal training per 6 months $264.79

Testing Platform Testing of web applications such as browser or performance Per user per month $219.56

Cloud-based Git Platform Organization Account Cloud based version control system Per seat per month $4.41

Development Application License Applications supporting web development Each $860.55

Usability Testing Software Suite Usability testing software Per month $219.56

Recruitment of Research Participants Costs for recruiting participants for research study Per participant $222.32

Research Participant Incentives Incentives paid to research participants Per participant $389.06

Stock Photography Supply of photographs licensed for specific users Per download $4.64

Social Media Campaign with Ad Buy Social media advertising or message campaign including purchase of ads

Per 6 weeks $11,032.75

Professional Moderation Moderation of focus groups or other research methods Per session $1,379.09

Social Media Management Software Software for management of social media accounts Per month $440.03

Venue Rental Rental of venues for events Per room $6,619.65

Network Infrastructure Related to setup and maintenance of network infrastructure Per month $165.49 p.21Federal Supply Schedule Price List

Contract No: GS-07F-0517Y

ODCs Unit of Issue

Ceiling Price (including 9.5% markup & IFF)

Eye-tracking Software and Lab Software for usability testing with eye-tracking Per day $937.78

Development Support Applications Applications used in the development of websites

Per Month for 6 users

$109.21

Video Conferencing Web conferencing with video component Per Year $165.38

Audiovisual Audiovisual setup and equipment for meetings and events Per room $2,896.10

Survey Platform Online survey software Per platform $104,696.02

Media Monitoring Monitoring the output of traditional and online media Per month $827.46

Original Photography Library of original digital photography including costs for photoshoot

Per 1,165 photos $10,288.04

Animation Services Animation of designs For up to 9 minutes $12,963.48

Video Production Production of content for video Per video $121,260.91

Closed Captioning Conversion of spoken words into text on a visual display Per hour $82.75

Conference Exhibit Preparation and logistics of conference exhibits

Per 3-day conference

$15,225.19

Webinar Support Delivery of webinars, live or prerecorded

Per Year/ license, up to 1000 attendees

$3,751.13

Webinar Support Delivery of webinars, live or prerecorded

Per Month/ license, up to 1000 attendees $375.11

Speaker Honorarium Speaker fees for conferences, meetings, or other gatherings Per 2 hours $2,612.60 p.22Federal Supply Schedule Price List

Contract No: GS-07F-0517Y

ODCs Unit of Issue

Ceiling Price (including 9.5% markup & IFF)

IRB Review Review of research methods or other items by Institutional Review Board

Per review $3,513.93

Video Streaming Recording and streaming of live videos Per day $2,065.33

Transcription Transcription of webinars or other meetings/conferences Per hour $172.11

Digital Advertising/Media Buy Purchase of advertising Per package $205,209.07

Warehouse Services Warehouse storage of materials Per month $3,742.86

Poster Printing Printing of posters Per poster $172.11

Printing (B/W) Printing of black and white materials Per page $1.94

Printing (Color/Gloss) Printing of color or high gloss materials Per page $3.16

Award Submission Fee Fees associated with submission of award applications Per award $1,092.24

Award Plaques Plaque for award presentation Per award $79.94

Courier Services Physical transfer of materials between locations Per month $275.82

Virtual Reality Equipment Equipment needed for virtual reality products Per job $6,545.54

Email Delivery Platform Software used to create and manage structured content Per year $63,959.70

20 Courthouse Square, Suite 215, Rockville, MD 20850

(413) 582-0425 communicatehealth.com