Federal Supply Schedule GS07F0341T

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov.

SCHEDULE TITLE: 736 - Temporary Administrative and Professional

Staffing Services (TAPS) FSC Group: 736

Contract No. GS-07F-0341T

CONTRACT PERIOD: May 1, 2007 through April 30, 2012

For more information on ordering from the Federal Supply Schedule for Temporary, Administrative and Professional Staffing Services click on the Ordering Procedures button at http://www.gsa.gov/tempservices.

CONTRACTOR: Gonzales Consulting Services, Inc.

633 17th Street, Suite 2600 Denver, CO 80202 Phone: (303) 383-5500 Fax: (303) 383-5510 Web Site: www.gcs-usa.com e-mail: gcshq@gcs-usa.com

CONTRACTOR’S ADMINISTRATION SOURCE: Sheila McCombs e-mail: sheilam@gcs-usa.com

BUSINESS SIZE: Small Business

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN DESCRIPTION

736-1 Administrative Support and Clerical Occupations 736-2 Automatic Data Processing Occupations 736-4 Information and Arts Occupations, Including Miscellaneous 736-5 Technical and Professional Occupations

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN: N/A

1c. HOURLY RATES AND DESCRIPTION OF ALL CORRESPONDING

COMMERCIAL JOB TITLES, EXPERIENCE, FUNCTIONAL RESPONSIBILITY AND

http://www.gsaadvantage.gov/ mailto:gcshq@gcs-usa.com mailto:sheilam@gcs-usa.com

EDUCATION: All hourly rates shown are firm fixed price. See the following price list for hourly rates by location and labor category. See the Job Descriptions provided after the pricing information.

2. MAXIMUM ORDER*: $100,000 per SIN

*If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price.

Before placing your order, contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for this requirement, (2) offer the lowest price available under this contract, or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER: $100 unless the contractor agrees to accept a smaller order amount.

4. GEOGRAPHIC COVERAGE:

The GCS pricing is based on the San Francisco, CA Wage Determination No. 2005- 2059, Revision 9 dated 05/26/2009. We place personnel through out the Continental United States and will discount our rate in accordance with the current Wage Determination rates for the specific location.

5. POINT(S) OF PRODUCTION: N/A

6. DISCOUNT FROM LIST PRICES: N/A

7. QUANTITY DISCOUNT(S): None

8. PROMPT PAYMENT TERMS: Net 30.

9.a Government Purchase Cards are accepted at or below the micro-purchase threshold.

9.b Government Purchase Cards are accepted above the micro-purchase threshold.

10. FOREIGN ITEMS: None

11.a. TIME OF DELIVERY: N/A

11.b. EXPEDITED DELIVERY: N/A

11.c. OVERNIGHT AND 2-DAY DELIVERY: N/A

11.d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to effect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

12. FOB POINT: N/A

13a. ORDERING ADDRESS: Same as contractor address.

14. PAYMENT ADDRESS: Same as contractor address.

15. WARRANTY PROVISION: Standard Commercial Warranty. Customer should contact contractor for a copy of the warranty.

16. EXPORT PACKING CHARGES: Not applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD

ACCEPTANCE: None.

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF

APPLICABLE): N/A

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF

PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF

AVAILABLE): N/A

20.a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE):

N/A

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

24.a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g.

recycled content, energy efficiency, and/or reduced pollutants): N/A

24.b. Section 508 Compliance for EIT: N/A

25. DUNS NUMBER: 117849356

26. NOTIFICATION REGARDING REGISTRATION IN CENTRAL CONTRACTOR

REGISTRATION (CCR) DATABASE: Contractor has an Active Registration in the CCR database.

Price Table* Effective October 1, 2009

Gonzales Consulting Services, Inc. Contract Number GS07F0341T Schedule 736 Rates Total GSA Price

SIN 736-1

Accounting Clerk I $30.46 Accounting Clerk II $33.74 Accounting Clerk III $35.59 Administrative Assistant $51.22 Data Entry Operator I $27.35 Data Entry Operator II $29.50 Document Preparation Clerk $27.55 General Clerk I $28.10 General Clerk II $30.32 General Clerk III $33.85 Housing Referral Assistant $45.76 Order Clerk I $29.73 Order Clerk II $32.09 Personnel Assistant I $33.91 Personnel Assistant II $37.52 Personnel Assistant III $41.38 Receptionist $30.17 Secretary I $37.33 Secretary II $41.34 Secretary III $45.76 Supply Technician $51.22 Travel Clerk I $27.39 Travel Clerk II $30.37 Travel Clerk III $33.74 Word Processor I $35.65 Word Processor II $39.58 Word Processor III $43.85 Medical Record Technician $38.40 Family Readiness and Support Services Coordinator $31.92 Recreation Specialist $33.09

SIN 736-2

Computer Operator I $33.91 Computer Operator II $37.52 Computer Operator III $41.38 Computer Operator IV $45.59 Computer Operator V $50.11 Computer Programmer I * $52.86 Computer Programmer II * $60.80 Computer Programmer III * $73.61 Computer Programmer IV * $86.36 Computer Systems Analyst I * $53.35 Computer Systems Analyst II * $62.02

Computer Systems Analyst III * $75.26 Peripheral Equipment Operator $33.91 Personal Computer Support Technician $45.59

SIN 736-4

Exhibits Specialist I $39.58 Exhibits Specialist II $48.16 Exhibits Specialist III $58.09 Illustrator I $39.70 Illustrator II $48.30 Illustrator III $58.27 Librarian $58.57 Library Aide/Clerk $35.70 Library Information Technology Systems Administrator $48.30 Library Technician $42.62 Media Specialist I $35.87 Media Specialist II $39.70 Media Specialist III $43.83 Photographer I $35.07 Photographer II $38.80 Photographer III $47.15 Photographer IV $56.90 Photographer V $68.07 Video Teleconference Technician $36.28

SIN 736-5

Engineering Technician I $31.38 Engineering Technician II $34.94 Engineering Technician III $38.50 Engineering Technician IV $46.81 Engineering Technician V $56.44 Engineering Technician VI $67.52 Environmental Technician $44.08 Paralegal/Legal Assistant I $38.89 Paralegal/ Legal Assistant II $47.90 Paralegal/Legal Assistant III $57.78 Paralegal/Legal Assistant IV $69.14 Technical Writer I $43.76 Technical Writer II $52.53 Technical Writer III $62.68

* Prices based on local Wage Determinations in effect on October 1, 2009 ** Prices derived from salary.com

Position Descriptions

SIN 736-1

Accounting Clerk Occupational B The Accounting Clerk performs one or more accounting tasks such as; posting to registers and ledgers; balancing and reconciling accounts; verifying the internal consistency, completeness, and mathematical accuracy of accounting documents.

In addition, tasks include; assigning prescribed accounting distribution codes;

examining and verifying the clerical accuracy of various types of reports, lists, calculations, and postings.

This position is responsible for preparing journal vouchers; making entries of adjus accounts; and working with spreadsheets. Level I requires a basic knowledge of ro methods, office practices and procedures as they relate to the clerical processing an transactions. Levels II and III require a knowledge and understanding of the establ standardized bookkeeping and accounting procedures and techniques used in an acc system, or a segment of an accounting system where there are few variations in the transactions handled. In addition, most jobs at each level will require a basic know understanding of the terminology, codes, and processes used in an automated accou

Accounting Clerk I This position is responsible for performing one or more routine accounting clerical as: examining, verifying, and correcting various accounting documents to ensure co accuracy of data in accordance to accounting procedures. Specific tasks/duties are adequate supervision. Entry-level reconciliation and posting will be assigned unde guidance. In most instances, an employee in this position will rely on the superviso Completed work will be reviewed for accuracy and compliance with procedures.

Accounting Clerk II This position uses knowledge of double entry bookkeeping in performing one or m following: posting actions to journals, identifying subsidiary accounts affected, ma credit entries, and assigning proper codes. The Accounting Clerk II may review co printouts against manually maintained journals, detect and correct erroneous postin documents to adjust accounting classifications and other data, or review lists of tran rejected by an automated system. In this instance, the Accounting Clerk II will det for rejections, and prepare necessary correcting material. On routine assignments, will select and apply established procedures and techniques. Detailed instructions a difficult or unusual assignments. Completed work and methods used, are reviewed accuracy.

Accounting Clerk III The Accounting Clerk III maintains journals or subsidiary ledgers of an accounting balances and reconciles accounts. Typical duties include one or both of the followi reviewing invoices and statements verifying information, ensuring sufficient funds obligated, and if questionable, resolving with the submitting unit determining accou The review will include coding transactions, and processing material through data p application in the accounting system; 2.) analysis and reconciliation of computer pr operating unit reports (contacting units, researching causes of discrepancies, and tak ensure that accounts balance). Supervisor provides suggestions for handling unusu recurring transactions. Conformance with requirements and technical soundness of work are reviewed by the supervisor, or are controlled by mechanisms built into the processes.

Administrative Assistant In addition to secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

Document Preparation Clerk This position prepares documents such as brochures, books, periodicals, catalogs, a for copying or photocopying. The Document Preparation Clerk cuts documents int standardized pages, using a paper cutter or razor knife. Document pages are reprod necessary to improve clarity or to adjust the standardized page size according to the the designated copy machine. The Document Preparation Clerk stamps standard sy or inserts instruction cards to notify Duplicating Machine Operator of special handl cover sheets and document folders for material, and index cards for files, and files f to index code and copies priority schedule.

Data Entry Operator I This position works under close supervision and follows specific procedures or deta instructions. The Data Entry Operator I works from various standardized source do have been coded and require little or no selecting, coding or interpreting of data. P erroneous items and codes, or missing information are resolved at the supervisory l routine and repetitive.

Data Entry Operator II This position requires the application of experience and judgment in selecting proce followed, and searching for interpreting, selecting, or coding items to be entered fro document sources. The Data Entry Operator II may occasionally perform routine w described for Data Entry Operator I.

General Clerk I This position follows clearly detailed specific procedures in completing several rep steps performed in a prescribed or slightly varied sequence, such as coding and filin an extensive alphabetical file; could involve simple posting to individual accounts, calculating and posting charges to departmental accounts, operating basic office equ photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and computer programs. Little or no subject-matter knowledge is required, but the clerk own judgment in choosing the proper procedure for each task.

General Clerk II This position requires familiarity with the terminology of the office unit. The Gene selects appropriate methods from a wide variety of procedures or makes simple ada interpretations of a limited number of substantive guides and manuals. The clerical vary in type or sequence, depending on the task. Recognized problems are referred

General Clerk III This position uses some subject-matter knowledge and judgment to complete assign consisting of numerous steps varying in nature and sequence. The General Clerk II alternative methods and refers problems not solvable by adapting or interpreting su guides, manuals, or procedures. Typical duties include: assisting in a variety of adm matters; maintaining a wide variety of financial or other records (stored both manua electronically); verifying statistical reports for accuracy and completeness; compilin and handling and adjusting complaints.

Housing Referral Assistant This position provides housing information to an organization's employees moving location. The Housing Referral Assistant will contact individuals or organizations landlords, real estate agents, mobile home dealers, trailer court managers and Cham Commerce by phone. May correspond to obtain listings of rental or sale properties prospects, and to develop a working relationship with the housing referral service.

include: compiling housing lists of rental property and properties for purchase. Per Housing Referral Assistant communicates with contacts to update listings, ensures owners comply with the nondiscrimination policy, and counsels applicants with reg circumstances, e.g. medical or financial hardships, and availability of housing that w applicants' needs.

Order Clerk (Occupational Base) The Order Clerk receives written or verbal purchase orders. Work typically involves some combination of the following duties: quoting prices, determining availability of ordered items and suggesting substitutes when necessary, advising expected delivery date and method of delivery, recording order and customer information on order sheets. The Order Clerk is responsible for checking order sheets for accuracy and adequacy of information; ascertaining credit rating of customer; furnishing customer with confirmation of receipt of order; order follow up, or informing customer of a delay in delivery. The Order Clerk maintains order files and verifies shipping invoices against original orders.

This position excludes workers paid on a commission basis or whose duties include following: Receiving orders for services rather than for material or merchandise; p customers with consultative advice using knowledge gained from engineering or ex technical training; emphasizing selling skills; handling material or merchandise as a of the job.

Order Clerk I This position handles orders involving items that have readily identified uses and ap Order Clerk I may refer to a catalog, manufacturer's manual or similar document to proper item is supplied or to verify the price of order.

Order Clerk II This position handles orders that involve making judgments such as choosing whic product or material from the establishment's product lines will satisfy the customer' determining the price to be quoted when pricing involves more than merely referrin or making some simple mathematical calculations.

Personnel Assistant I This position performs a variety of tasks including, but not limited to, clerical and s duties. The work is under general supervision of higher-level personnel in preparati human resource tasks throughout compensation, benefits, staffing/employment, EE and policy administration. The Personnel Assistant I is expected to exercise discret limited judgment may be necessary at times. This assistant may be required to oper office equipment such as: typewriter, personal computer, copier, adding machine, a

Personnel Assistant II This position serves as a clerical expert in independently processing the most comp personnel actions, e.g., temporary employment, rehires, and dismissals. In this posi perform tasks beyond routine clerical such as: pre-employment drug screening and orientation, responding to routine questions on policy and procedures, and/or provi employee turnover or time and attendance. This assistant may be asked to evaluate information from various sources under short deadlines, such as internal or externa information, reporting on company employment statistics (retention, equal opportun etc). The Personnel Assistant II may provide guidance to lower level Personnel Ass level requires extensive knowledge of various office software packages. Guidance i needed. Completed written work receives close technical review from higher-level employees. Work may be checked occasionally.

Personnel Assistant III This position performs work in support of human resource professionals that requir working knowledge of personnel procedures, guides, and precedents. Job tasks may interviewing applicants, obtaining references, and recommending placement in a w occupation. At this level, assistants typically have a range of personal contacts with the organization, in addition to handling employee-sensitive material. Therefore, th be tactful, discrete, and articulate. This Assistant may be involved in identifying po and grievance procedures, in addition to documenting necessary information to avo threat. The Personnel Assistant III may make recommendations to human resource job classification, wage rates, and employee salaries. The use of computers may be heavily for organizational and reporting purposes. Advanced experience with office packages may be needed. This Assistant may perform some clerical work in additio duties. Supervisor will review completed work against stated objectives.

Receptionist This position greets visitors, determining nature of visits and directing visitors to ap persons. The Receptionist may also have other duties such as recording and transm keeping records of calls placed; providing information to callers and visitors; makin appointments; keeping a log of visitors; and issuing visitor passes. In this position, work on a computer and perform other routine clerical work that may occupy the m the worker's time.

Secretary (Occupational Base) This position provides principal secretarial support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual. The Secretary maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office.

Computers may exist in the environment, requiring working knowledge of certain office software programs.

Secretary LR-1 LR-1 Carries out recurring office procedures independently, and selects the guideli that fits the specific case. The supervisor provides specific instructions on new ass checks completed work for accuracy. The LR-1 performs varied duties including o the following:

a. Respond to routine telephone requests that have standard answers; refer calls an appropriate staff. Control mail and assure timely staff response, and send form lett

b. As instructed, maintain supervisor's calendar, make appointments, and arrange fo rooms:

c. Review materials prepared for supervisor's approval for typographical accuracy a format;

d. Maintain recurring internal reports, such as time and leave records, office equipm correspondence controls, and training plans;

e. Requisition supplies, printing, maintenance or other services, type, take and trans create and maintain office files.

Level of Secretary's Supervisor – LS-1 Organizational structure is not complex a procedures and administrative controls are simple and informal; supervisor directs face-to-face meetings.

Secretary LR-2 LR-2 handles differing situations, problems, and deviations in the work of the offic the supervisor's general instructions, priorities, duties, policies, and program goals.

may assist secretary with special assignments. Duties include or are comparable to

a. Screen telephone calls, visitors, and incoming correspondence; personally respon for information concerning office procedures; determine which requests should be h supervisor, appropriate staff member or other offices, prepare and sign routine non-correspondence in own or supervisor's name;

b. Schedule tentative appointments without prior clearance. Make arrangements fo and meetings and assemble established background materials as directed. May atte and record and report on the proceedings;

c. Review outgoing materials and correspondence for internal consistency and conf supervisor's procedures; assure that proper clearances have been obtained, when ne

d. Collect information from the files or staff for routine inquiries on office program reports, and refer non-routine requests to supervisor or staff;

e. Explain to subordinate staff supervisor's requirements concerning office procedu personnel and administrative forms for the office and forwards for processing.

Level of Secretary's Supervisor – LS-2 Organizational structure is complex and i subordinate groups that usually differ from each other as to subject matter, function Supervisor usually directs staff through intermediate supervisors. Internal procedur administrative controls are formal. An entire organization (e.g., division, subsidiar organization) may contain a variety of subordinate groups that meet the LS-2 defin Therefore, it is not unusual for one LS-2 supervisor to report to another LS-2 super

Secretary LR-3 LR-3 uses greater judgment and initiative to determine the approach or action to tak routine situations, interprets and adapts guidelines, including unwritten policies, pre practices, which are not always completely applicable to changing situations. Dutie comparable to the following:

a. Based on knowledge of the supervisor's views, compose correspondence on own administrative matters and general office policies for supervisor's approval;

b. Anticipate and prepare materials needed by the supervisor for conferences, corre appointments, meetings, telephone calls, etc., and informs supervisor on matters to

c. Read publications, regulations, and directives and take action or refer those that a the supervisor and staff;

d. Prepare special or one-time reports, summaries, or replies to inquiries, selecting r information from a variety of sources such as reports, documents, correspondence, etc., under general directions;

e. Advise secretaries in subordinate offices on new procedures; request information the subordinate office(s) for periodic or special conferences, reports, inquiries, etc., clerical staff to accommodate workload needs.

Level of Secretary's Supervisor – LS-3 Organizational structure is divided into tw subordinate supervisory levels (of which at least one is a managerial level) with sev subdivisions at each level. Executive's program(s) are usually interlocked on a dire continuing basis with other major organizational segments, requiring constant atten extensive formal coordination, clearances, and procedural controls. Executive typic financial decision-making authority for assigned program(s); considerable impact o organization's financial position or image; and responsibility for, or has staff specia areas as, personnel and administration for assigned organization. Executive plays a in determining the policies and major programs of the entire organization, and spen time dealing with outside parties actively interested in assigned program(s) and cur controversial issues.

Supply Technician This position performs limited aspects of technical supply management work (e.g., management, storage management, cataloging, and property utilization) related to d other supply activities. Work usually is segregated by commodity area or function, in terms of difficulty, complexity, or responsibility. Assignments usually relate to standardized segments of technical supply management operations; or to functions are narrow in scope or limited in difficulty. The work generally involves individua or supply actions. This work may require consideration of program requirements to specific variations in or from standardized guidelines. Assignments require:

(a) a good working knowledge of the governing supply systems, programs, policies work methods, manuals, or other established guidelines; (b) an understanding of th organization serviced; and (c) analytical ability to define or recognize the dimensio problems involved, to collect the necessary data to establish the facts, and take or re action based upon application or interpretation of established guidelines.

Travel Clerk (Occupational Base) This position plans itinerary and schedules travel accommodations for military and personnel with dependents according to travel orders using knowledge of routes, ty and travel regulations. This Clerk verifies travel orders to insure costs, availability convenience of different types of carriers to select most advantageous route and car personnel of travel dates, baggage, limits and medical and visa requirements, and d all clearances have been obtained. The Travel Clerk assists personnel in completin and other business transactions pertaining to travel, may deliver personnel files and persons prior to departure, meet and inform arriving personnel of available facilitie and furnish other information, and may arrange for motor transportation for arrivin personnel.

Travel Clerk I Under close supervision or following specific procedures and detailed instructions, Clerk I arranges travel on one or two modes of transportation. Travel is usually rec same modes, carriers, routes and same major points of origin and destination, seldo special transportation privileges or requiring special allowances or planning for sup transportation facilities. When such services are required, they do not occur in such such frequency as to create problems of timing or coordination.

Travel Clerk II Travel usually involves the use of two or more modes of transportation. Informatio modes and facilities is readily available since most carriers servicing the area maint facilities or publish information regularly. Single carriers or connecting carriers ha that are easily coordinated using readily obtainable timetables or guides.

Travel is frequently recurrent. A substantial number of problems arise because of r there are often side trips requiring changes of transportation. Travel is usually to ar by direct line, or established connecting points and normal modes of transportation always planned well in advance so there may be major problems of scheduling or a Travel involves special transportation privileges or special allowances and requires planning for supplemental or special transportation facilities, and when such servic they usually do not occur in such variety or with such frequency as to create major timing or coordination.

Within general guidelines, employees select and apply appropriate travel guides, m techniques, and work sequences to effectively accomplish the work. The majority are performed without technical assistance, but unusually difficult travel situations cases encountered during the course of the work are referred to the supervisor befor commitment. Review of work is for compliance with regulatory guides and progra for soundness of decisions and conclusions.

Travel Clerk III At this level, all major modes of transportation are used, as most individual trips inv combinations of more than one mode. Travel is varied, often not recurrent and peri requires planning for relatively inaccessible intermediate or destination points. Rou diverse and there is a necessity for frequent rerouting, re-planning, or rearranging, w trips requiring changes in modes of travel and creating substantial difficulty in rout scheduling connections.

A substantial amount of travel involves special allowances or requires authorization for supplementary or special transportation facilities. It is frequently difficult to ob information.

The incumbent is characterized by independence of action, with very little instructi and review, except for review of accomplishments of broad objectives and conform The incumbent is viewed as the authority on travel matters, including the furnishing information to travelers, administrative officials and others; and has responsibility a liaison with all elements, carriers, and facilities.

Word Processor (Occupational Ba This position uses automated systems, such as word processing equipment, persona work stations linked to a larger computer or local area network, to produce a variety such as correspondence, memos, publications, forms, reports, tables and graphs. Th Processor uses one or more word processing software packages; may also perform tasks, such as operating copiers, filing, answering telephones, ad sorting and distrib

Word Processor I This position produces a variety of standard documents, such as correspondence, fo reports, tables and other printed materials. Work requires skill in typing; a knowled punctuation and spelling; and ability to use reference guides and equipment manual Processor I performs familiar, routine assignments following standard procedures, instructions for assignments requiring deviations from established procedures.

Word Processor II This position uses knowledge of varied and advanced functions of one software typ varied functions of different types of software, or knowledge of specialized or techn terminology to perform such typical duties as:

a. Editing and reformatting written or electronic drafts. Examples include: correctin codes; adjusting spacing formatting and standardizing headings, margins, and inden

b. Transcribing scientific reports, lab analysis, legal proceedings, or similar materia tapes or handwritten drafts. Work requires knowledge of specialized, technical, or terminology.

Work requires familiarity with office terminology and practices. Incumbent correc questions originator of document concerning missing information, improper format discrepancies in instructions. Supervisor sets priorities and deadlines on continuin furnishes general instructions for recurring work and provides specific instructions unique projects.

Word Processor III Requires both a comprehensive knowledge of word processing software application practices and a high degree of skill in applying software functions to prepare compl documents. For example, processes complex and lengthy technical reports which i graphs, charts, or multiple columns. Uses either different word processing package different style macros or special command functions; independently completes assi resolves problems.

Medical Records Technician The Medical Record Technician (Medical Record Administrator) maintains medica hospital and clinic patients, reviews medical records for completeness and accuracy diseases, operations, diagnoses and treatments, compiles medical care and census d statistical reports, and maintains indexes on patient, disease, operation, and other ca Medical Record Technician directs routine operation of medical record department Medical Record Clerk to file, patient records, maintains flow of medical records an departments, and may assist medical staff in special studies or research.

Family Readiness and Support Se Coordinator

This incumbent develops and implements a family support program. Provides supp impacted by Aerospace Expeditionary Force (AEF) and other long and short-term m assignments, communicates with families, involving them in activities that will assi separation, and identifies family issues and demographic trends. This worker establ maintains formal agreements and relationships with federal state and local aid agen an informal network with charitable, religious and human service group to establish promote family support and readiness, and projects long-term family readiness and and resource needs.

Recreation Specialist The Recreation Specialist plans, organizes, and directs comprehensive public and v recreation programs at recreation building, indoor center, playground, playfield, or person studies and analyzes recreational needs and resources, oversees and assigns interprets recreation programs and their philosophy to individuals and groups throu participation and staff assignments, and schedules maintenance and use of facilities

SIN 736-2

Computer Operator I Works under close personal supervision and is provided detailed written or oral gui and during assignments. As instructed, resolves common operating problems. May assistant operator working under close supervision or performing a portion of a mo operator's work.

Computer Operator II Processes scheduled routines which present few difficult operating problems (e.g., easily resolved error conditions). In response to computer output instructions or err applies standard operating or corrective procedure. Refers problems which do not r preplanned procedure. May serve as an assistant operator, working under general su

Computer Operator III Processes a range of scheduled routines. In addition to operating the system and res error conditions, diagnoses and acts on machine stoppage and error conditions not f existing procedures and guidelines (e.g., resetting switches and other controls or ma mechanical adjustments to maintain or restore equipment operations). In response t output instructions or error conditions, may deviate from standard procedures if sta procedures do not provide a solution. Refers problems which do not respond to corr procedures.

Computer Operator IV Adapts to a variety of nonstandard problems which require extensive operator inter frequent introduction of new programs, applications, or procedures). In response to output instructions or error conditions, chooses or devises a course of action from a alternatives and alters or deviates from standard procedures if standard procedures solution (e.g., reassigning equipment in order to work around faulty equipment or t channels); then refers problems. Typically, completed work is submitted to users w supervisory review.

Computer Operator V Resolves a variety of difficult operating problems (e.g., making unusual equipment and rarely used equipment and channel configurations to direct processing through problems in equipment, circuits, or channels or reviewing test run requirements and unusual system configurations that will allow test programs to process without inte ongoing job requirements). In response to computer output instructions and error co avoid loss of information or to conserve computer time, operator deviates from stan procedures. Such actions may materially alter the computer unit's production plans.

considerable time away from the control station providing technical assistance to lo operators and assisting programmers, systems analysts, and subject matter specialis problems.

Computer Programmer I Assists higher level staff by performing elementary programming tasks which conc simple data items and steps which closely follow patterns of previous work done in organization, e.g., drawing flow charts, writing operator instructions, or coding and to accumulate counts, tallies, or summaries. May perform routine programming ass described in Level II) under close supervision.

In addition, to assist higher level staff, may perform elementary fact-finding concer work process, e.g., a file of clerical records which is treated as a unit (invoices, requ purchase orders, etc.); reports findings to higher level staff.

May receive training in elementary fact-finding. Detailed, step-by-step instructions each task and any deviation must be authorized by a supervisor. Work is closely mo progress and reviewed in detail upon completion.

Computer Programmer II At this level, initial assignments are designed to develop competence in applying es programming procedures to routine problems. Performs routine programming assig not require skilled background experience but do require knowledge of established procedures and data processing requirements. Works according to clear cut and com specifications. The data are refined and the format of the final product is very simil input or is well defined when significantly different, i.e., there are few, if any, prob interrelating varied records and outputs.

Maintains and modifies routine programs. Makes approved changes by amending p charts, developing detailed processing logic, and coding changes. Tests and docum modifications and writes operator instructions. May write routine new programs us specifications; may confer with EDP personnel to clarify procedures, processing lo In addition, may evaluate simple interrelationships in the immediate programming whether a contemplated change in one part of a simple program would cause unwan related part; confers with user representatives to gain an understanding of the situat formulate the needed change; and implements the change upon approval of the sup level staff. The incumbent is provided with charts, narrative descriptions of the fun performed, an approved statement of the product desired (e.g., a change in a local e report), and the inputs, outputs, and record formats.

Reviews objectives and assignment details with higher level staff to insure thoroug understanding; uses judgment in selecting among authorized procedures and seeks guidelines are inadequate, significant deviations are proposed, or when unanticipate arise. Work is usually monitored in progress; all work is reviewed upon completion and compliance with standards.

Computer Programmer III As a fully qualified computer programmer, applies standard programming procedur knowledge of pertinent subject matter (e.g., work processes, governing rules, cleric etc.) in a programming area such as: a record keeping operation (supply, personnel inventory, purchasing, insurance payments, depositor accounts, etc.); a well-defined scientific problem; or other standardized operation or problem. Works according to statements of requirements and detailed specifications. While the data are clear cut, equally available, there may be substantial interrelationships of a variety of records varied sequences of formats are usually produced. The programs developed or mod are linked to several other programs in that the output of one becomes the input for Recognizes probable interactions of other related programs with the assigned progr familiar with related system software and computer equipment. Solves conventiona problems. (In small organizations, may maintain programs which concern or combi operations, i.e., users, or develop programs where there is one primary user and the input.)

Performs such duties as: develops, modifies, and maintains assigned programs; des implements modifications to the interrelation of files and records within programs i with higher level staff; monitors the operation of assigned programs and responds t diagnosing and correcting errors in logic and coding; and implements and/or mainta portions of a scientific programming project, applying established scientific program techniques to well-defined mathematical, statistical, engineering, or other scientific usually requiring the translation of mathematical notation into processing logic and (Scientific programming includes assignments such as: using predetermined physic expressed in mathematical terms to relate one set of data to another; the routine stor retrieval of field test data; and using procedures for real-time command and control reduction, signal processing, or similar areas.) Tests and documents work and write operator instructions for assigned programs. Confers with other EDP personnel to o factual data.

In addition, may carry out fact-finding and programming analysis of a single activit problem, applying established procedures where the nature of the program, feasibil equipment, and programming language have already been decided. May analyze pr performance of the program and take action to correct deficiencies based on discus user and consultation with and approval of the supervisor or higher level staff. May review and analysis of detailed program specifications and in program design to me work processes.

Works independently under specified objectives; applies judgment in devising prog in selecting and adapting standard programming procedures; resolves problems and according to established practices; and obtains advice where precedents are unclear available. Completed work is reviewed for conformance to standards, timeliness, an May guide or instruct lower level programmers; may supervise technicians and oth specific assignments. Works on complex programs under close direction of higher supervisor. May assist higher level staff by independently performing moderately c assigned, and performing complex tasks under close supervision.

Computer Programmer IV Applies expertise in programming procedures to complex programs; recommends t programs, investigates and analyzes feasibility and program requirements, and deve programming specifications. Assigned programs typically affect a broad multi-user system which meets the data processing needs of a broad area (e.g., manufacturing, planning, finance management, human resources, or material management) or a com for a project in engineering, research, accounting, statistics, etc. Plans the full range programming actions to produce several interrelated but different products from nu diverse data elements which are usually from different sources; solves difficult prog problems. Uses knowledge of pertinent system software, computer equipment, wor regulations, and management practices.

Performs such duties as: develops, modifies, and maintains complex programs; des implements the interrelations of files and records within programs which will effec the overall design of the project; working with problems or concepts, develops prog solution to major scientific computational problems requiring the analysis and deve logical or mathematical descriptions of functions to be programmed; and develops special programs, e.g., a critical path analysis program to assist in managing a spec Tests, documents, and writes operating instructions for all work. Confers with other to secure information, investigate and resolve problems and coordinate work efforts In addition, performs such programming analysis as: investigating the feasibility of program design approaches to determine the best balanced solution, e.g., one that w immediate user needs, facilitate subsequent modification, and conserve resources; o maintenance projects and smaller scale, limited new projects, assisting user personn problems or needs and determining work organization, the necessary files and recor interrelation with the program; or on large or more complicated projects, participati member along with other EDP personnel and users and having responsibility for a p project.

Works independently under overall objectives and direction, apprising the supervis progress and unusual complications. Modifies and adapts precedent solutions and p approaches. Guidelines include constraints imposed by the related programs with w incumbent's programs must be meshed. Completed work is reviewed for timeliness with other work, and effectiveness in meeting requirements. May function as team supervise a few lower level programmers or technicians on assigned work.

Computer Systems Analyst I At this level, initial assignments are designed to expand practical experience in app analysis techniques and procedures. Provides several phases of the required system the nature of the system is predetermined. Uses established fact finding approaches pertinent work processes and procedures, and familiarity with related computer pro practices, system software, and computer equipment.

Carries out fact finding and analysis as assigned, usually of a single activity or a rou applies established procedures where the nature of the system, feasibility, computer programming language have already been decided; may assist a higher level system preparing the detailed specifications required by computer programmers from infor developed by the higher level analyst, may research routine user problems and solv modifying the existing system when the solutions follow clear precedents. When co estimates are required, results receive closer review.

The supervisor defines objectives, priorities, and deadlines. Incumbents work indep guides to specific situations; resolve problems and deviations according to establish and obtain advice where precedents are unclear or not available. Completed work is conformance to requirements, timeliness, and efficiency. May supervise technician who assist in specific assignments.

Computer Systems Analyst II Applies systems analysis and design skills in an area such as a record keeping or sc operation. A system of several varied sequences or formats is usually developed, e.

systems for maintaining depositor accounts in a bank, maintaining accounts receiva establishment, maintaining inventory accounts in a manufacturing or wholesale esta processing a limited problem in a scientific project. Requires competence in most p analysis and knowledge of pertinent system software and computer equipment and processes, applicable regulations, work load, and practices of the assigned subject-m Recognizes probable interactions of related computer systems and predicts impact o assigned system.

Reviews proposals which consist of objectives, scope, and user expectations; gathe analyzes data, and prepares a project synopsis which compares alternatives in terms availability of equipment and personnel, and recommends a course of action; and u synopsis, prepares specifications for development of computer programs. Determin data processing problems and coordinates the work with program, users, etc.; orien personnel on new or changed procedures. May conduct special projects such as dat code standardization throughout a broad system, working under specific objectives the attention of the supervisor any unusual problems or controversies.

Works independently under overall project objectives and requirements; apprises su progress and unusual complications. Guidelines usually include existing systems an constraints imposed by related systems with which the incumbent's work must be m design approaches successfully used in precedent systems. Completed work is revie timeliness, compatibility with other work, and effectiveness in meeting requiremen functional direction to lower level assistants on assigned work.

OR

Works on a segment of a complex data processing scheme or broad system, as desc computer systems analyst, level III. Works independently on routine assignments a instructions and guidance on complex assignments. Work is reviewed for accuracy compliance with instructions, and to insure proper alignment with the overall system

Computer Systems Analyst III Applies systems analysis and design techniques to complex computer systems in a as manufacturing; finance management; engineering, accounting, or statistics; logis material management, etc. Usually, there are multiple users of the system, however complex one-user systems, e.g., for engineering or research projects. Requires com phases of systems analysis techniques, concepts, and methods and knowledge of av software, computer equipment, and the regulations, structure, techniques, and mana practices of one or more subject-matter areas. Since input data usually come from d is responsible for recognizing probable conflicts and integrating diverse data eleme Produces innovative solutions for a variety of complex problems.

Maintains and modifies complex systems or develops new subsystems such as an in production scheduling, inventory control, cost analysis, or sales analysis record in w item of each type is automatically processed through the full system of records. Gu formulating requirements; advises on alternatives and on the implications of new or processing systems; analyzes resulting user project proposals, identifies omissions requirements and conducts feasibility studies; recommends optimum approach and system design for approved projects. Interprets information and informally arbitrate system users when conflicts exist. May serve as lead analyst in a design subgroup, integrating the work of one or two lower level analysts, each responsible for severa Supervision and nature of review are similar to level II; existing systems provide pr operation of new subsystems.

Peripheral Equipment Operator Operates peripheral equipment which directly supports digital computer operations equipment is uniquely and specifically designed for computer applications, but nee physically or electronically connected to a computer. Printers, plotters, card readers readers, tape units or drives, disk units or drives, and data display units are example equipment.

The following duties characterize the work of a Peripheral Equipment Operator:

Loading printers and plotters with correct paper; adjusting controls for…