MAS - Corporate Temps Inc. - GS07F0229N

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 1 of 68

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE

CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage! a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov.

SCHEDULE TITLE: 736 - Temporary Administrative and Professional Staffing Services (TAPS)

FSC Group: 736

Contract No.: GS-07F-0229N

CONTRACT PERIOD: January 22, 2018-January 21, 2023

Last Updated: October 19, 2017

For more information about ordering from the Federal Supply Schedule for Temporary, Administrative and Professional Staffing Services (TAPS), click on the Ordering Procedures button at http://www.qsa.gov/tempservices.

CONTRACTOR:

5950 Live Oak Park Suite 230 Norcross, GA 30093 Phone (770) 934-1710

Fax (770) 449-1944 www.corporatetemps.com shawn@corporatetemps.com

CONTRACTOR'S ADMINISTRATION SOURCE: CCR, SBA, NMSDC

BUSINESS SIZE: Small Disadvantaged Business SBA 8(a) Business Development Program Graduate Effective 9/19/10

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 2 of 68

CUSTOMER INFORMATION:

1 a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN DESCRIPTION

736‐1 Administration Support and Clerical Occupations 736‐2 Automatic Data Processing Occupations 736‐3 General Services and Support Occupations 736‐4 Information and Arts Occupations, including Misc. Occupations 736‐5 Technical and Professional Occupations

lb. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN: N/A

lc. HOURLY RATES AND DESCRIPTION OF ALL CORRESPONDING COMMERCIAL JOB TITLES, EXPERIENCE, FUNCTIONAL RESPONSIBILITY AND EDUCATION: All hourly rates shown are firm fixed price. See the following price list for hourly rates by location and labor category. See the Job Descriptions provided after the pricing information.

2. MAXIMUM ORDER*: $100,000 per SIN

* If the best value selection places your order above the Maximum Order amount identified in this catalogue/price list, you have an opportunity to obtain a better schedule contract price.

Before placing your order, contact the aforementioned contractor for a better price. The contractor may: (1) offer a new price for this requirement; (2) offer the lowest price available under this contract; or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER: $100 unless the contractor agrees to accept a smaller order amount.

4 . G E O G R A P H I C C O V E R A G E : Nationwide (48 Contiguous US States) Wage Determination: 2005‐2133 Revision 9 Dated: 9/14/2010 Preponderance of Work location: Atlanta, GA

All labor categories currently listed for the above Wage Determination (05‐2103) on our GSA TAPS Schedule are available in all locations throughout the continental US.

Notes:

a. If service is to be performed on a task order in an area with a lower SCA Rate, thereby precipitating payment of lower hourly wages, the applicable billing rates that appear on the approved pricing sheet will be discounted accordingly.

b. If service is to be performed in an area with a higher SCA Rate, thereby precipitating payment of higher hourly wages, Corporate Temps, Inc. will submit a new, modified pricing sheet to its contracting officer for approval of higher billing rates consistent with those existing in the new locality.

5. POINT(S) OF PRODUCTION: N/A

6. DISCOUNT FROM LIST PRICES: N/A

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 3 of 68

7. QUANTITY DISCOUNT(S): None

8. PROMPT PAYMENT TERMS: Net 30 Days

9a. Government Purchase Cards are accepted at or below the micro‐purchase threshold.

9.b Government Purchase Cards are accepted above the micro‐purchase threshold.

10. FOREIGN ITEMS: None

11a. TIME OF DELIVERY: If specif ied, within 24 Hours

11b. EXPEDITED DELIVERY: Within 24 Hours

12. OVERNIGHT AND 2‐DAY DELIVERY: N/A

13a. URGENT REQUIRMENTS: Agencies can contact the Contractor's representative to effect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

12. FOB POINT: N/A

13a. ORDERING ADDRESS: Same as contractor address. Customer should contact contractor for additional addresses.

14. PAYMENT ADDRESS: Same as contractor address.

15. WARRANTY PROVISION: Standard Commercial Warranty. Customer should contact contractor for a copy of the warranty.

16. EXPORT PACKING CHARGES: Not applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE:

None.

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF

APPLICABLE): N/A

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE

LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

24b. Section 508 Compliance for EIT: Yes, i f requested provided through Adapt One (Open Systems)

25. DUNS NUMBER: 789620713

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 4 of 68

26. NOTIFICATION REGARDING REGISTRATION IN CENTRAL CONTRACTOR

REGISTRATION (CCR) DATABASE: Contractor has an Active Registration in the CCR database.

About Corporate Temps, Inc.

Headquartered in Norcross, Georgia (nearly Atlanta), Corporate Temps, Inc. has provided thousands of administrative, finance, industrial, and support professionals to major clients throughout the Southeast since 1991. We provide a variety of professional services that offer the flexibility to help you and your agency meet business goals.

Experienced & Successful Federal Government Contractor

Corporate Temps has over 17 years of experience in providing quality staffing for the Federal Government as a GSA 736 Schedule Holder.

Our staff has the knowledge and expertise to understand the complexities of Federal Contracting and navigate the challenges of Federal Contracting. Our successful record of Federal contracts allows us to provide your agency with the highest level of service and exceed expectations every time.

Premium Staffing Services & Streamlined Employee Management

Corporate Temps specializes in, but does not limit itself to, staffing personnel in the following fields of employment:

Administrative & Clerical

Customer Service

Finance & Accounting

Warehouse/Industrial

Technical

General Labor and Support

Professional & Executive

Our experienced staff works closely with you to determine your specific needs and understand your agency’s requirements and expectations. We carefully identify the best‐qualified candidates from our comprehensive talent pool to match your agency’s needs. We conduct in‐depth testing, background and criminal checks, education/employment verification, and reference checks in order to provide you with the best and brightest candidates.

Our efficient, integrated HR systems allow us to manage all aspects of recruitment from start to finish and continue to monitor on‐site performance. We’ll make billing, reporting and performance checks easy for you.

Superior Level of Service

Corporate Temps is committed to our mission of providing our clients with insurmountable staffing service that is professional, efficient, and of the highest quality in the industry. Our firm is

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 5 of 68 committed to a 100% satisfaction goal in the service delivery process as well as in meeting your operational objectives. We strive to never compromise our integrity and to provide an astonishing level of commitment to our employees and clients.

We know that recruitment, selection and retention of excellent employees are key to your agency’s successful performance. Our vision, goal and commitment are to deliver long‐term value across all critical areas requiring staffing.

Continuous customer service improvement is integral and permanent to our business model. We are continuously refining our talent recruitment processes to better serve our clients.

Certified Minority Business Enterprise

Corporate Temps is a proud member of the National and Georgia Minority Suppliers Development Council (NMSDC and GMSDC). We can help you meet your MWBE diversity staffing goals.

We look forward to the opportunity to serving and exceeding your agency’s goals.

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 6 of 68

CORPORATE TEMPS, INC.’S NOT to Exceed Hourly Rates

SIN 736 1: Administrative Support & Clerical Occupations Preponderance of Work

Location(s): Atlanta, GA, Position GSA Bill Accounting Clerk I $24.10 Accounting Clerk II $26.44 Accounting Clerk III $29.57 Administrative Assistant $43.01 Administrative Assistant II $46.81 Administrative Assistant III $50.99 Collections Specialist $25.02 Court Reporter/Transcriber $45.00 Data/Key Entry Operator I $24.73 Data/Key Entry Operator II $26.58 Document Preparation Clerk $23.76 Duplicating Machine Operator $23.76 General Clerk I $26.15 General Clerk II $27.62 General Clerk III $28.45 General Clerk IV $34.81 Housing Referral Assistant $36.15 Logistics Assistant $30.00 Maintenance Scheduler $27.99 Medical Records Clerk $26.49 Medical Records Technician $28.56 Messenger/Courier $16.37 Motor Vehicle Dispatcher $32.30 Order Clerk I $23.54 Order Clerk II $26.09 Personnel Assistant I $26.69 Personnel Assistant II $31.44 Personnel Assistant III $34.79 Production Control Clerk $35.39

Receptionist $24.11 Rental Clerk $26.68 Secretary I $28.19 Secretary II $30.94 Secretary III $33.94 Service Order Dispatcher $27.62 Supply Technician $43.01 Survey Worker (Interview) $31.23 Travel Clerk I $25.27 Travel Clerk II $27.14 Travel Clerk III $28.85 Word Processor I $23.88

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 7 of 68

Word Processor II $26.68 Word Processor III $31.08

Sin 736 2: Automatic Data Processing Occupations Preponderance of Work Location(s):Atlanta, GA

Position GSA Bill Computer Operator I $29.52 Computer Operator II $32.43 Computer Operator III $35.58 Computer Operator IV $38.98 Computer Operator V $42.63 Computer Programmer I $40.77 Computer Programmer II $41.08 Computer Programmer III $54.14 Computer Programmer IV $64.32 Computer Systems Analyst I $37.80 Computer Systems Analyst II $44.83 Computer Systems Analyst III $56.17 IT Specialist I $41.80 IT Specialist II $42.75 Personal Computer Support Tech $38.98

Sin 736 3: General Services and Support Occupations Preponderance of Work

Position GSA Bill Electrician $37.22 Electronics Tech. Maintenance I $34.93 Electronics Tech. Maintenance II $40.13 Electronics Tech. Maintenance III $42.55 Forklift Operator-45% $26.01 Grounds Maintenance Laborer $20.99 Janitor $20.52 Laborer $21.67 Laundry and Dry-Cleaning Operator $19.05 Laundry Manager $29.64 Machinery Maintenance Mechanic $34.34 Maintenance Worker, General $30.54 Material Coordinator $33.04 Material Handling Laborer $23.54 Motor Vehicle Mechanic $38.30 Order Filler $23.98 Sewing Machine Operator $24.98 Shipping Packer $24.75 Shipping/ Receiving Clerk $24.80 Stock Clerk $27.55 Store Worker I $20.53 Tailor $22.99 Tools and Parts Attendant $26.01 Warehouse Specialist I $26.01

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 8 of 68

Warehouse Specialist II $32.43 Warehouse Specialist III $40.87 Warehouse Specialist IV $47.20

Sin 736 4: Information & Arts Occupations Preponderance of Work

Position GSA Bill Cashier $18.18 Desk Clerk $19.32 Food Service Worker $19.26

Information Specialist I $33.33 Information Specialist II $36.59 Illustrator I $34.78 Illustrator II $38.53 Illustrator III $45.40 Librarian $45.32 Library Technician $26.98 Media Specialist I $31.26 Media Specialist II $34.39 Media Specialist III $37.76 Technical Instructor/Course Devel. $46.56

Sin 736 5: Technical & Professional Occupations Preponderance of Work

Position GSA Bill Accountant, Junior $41.32 Accountant, Senior $56.10 Accountant, Staff $39.93 Accounting Clerk IV $33.54 Administrative Assistant – Executive I $37.73 Administrative Assistant – Executive II $39.95 Administrative Support Specialist $37.49 Analyst V $52.50 Assistant Project Coordinator $30.00 Attorney $59.00 Attorney, Staff $86.44 Audit Support $33.54 Auditor $56.47 Biologist I $36.32 Biologist II $42.69 Biologist III $50.85 Biologist IV $62.30 Biologist V $75.03 Biomedical Technician III $53.22 Budget Analyst I $31.60 Budget Analyst II $35.80 Business Consultant II $42.91

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 9 of 68

Business Analyst $56.45 Call Ctr./Customer Service Rep. $14.05 Cartographic Technician $42.86 Civil Engineering Technician $32.45 Communications Risk Strategist $85.74 Compliance Specialist $53.91 Computer-Based Training Specialist/Instructor (CBT)

$45.10

Consumer Safety Specialist $51.82 Contract Administrator $49.02 Contract Specialist I $46.93 Contract Specialist II $58.39 Contract Specialist III $70.58 Senior Contract Specialist $50.68 Contracting Support/Assistant $35.73 Controller $86.98 Desktop Support Technician $24.64 Disclosure Support Specialist $37.49 Drafter/CAD Operator I $33.17 Drafter/CAD Operator II $35.58 Drafter/CAD Operator III $39.08 Drafter/CAD Operator IV $46.06 EEO Specialist $42.17 Engineering Technician I $28.72 Engineering Technician II $33.51 Engineering Technician III $34.79 Engineering Technician IV $42.73 Engineering Technician V $50.16 Engineering Technician VI $57.78 Environmental Technician $37.43 Executive Secretary $55.00 Financial Analyst I $39.93 Financial Analyst II $47.06 Financial Analyst III $57.71 Financial Analyst IV $64.88 Financial Support/Assistant $46.93 FOIA/Privacy Analyst, Sr. $63.25 GIS Surveyor $59.50 Grant Technical Writer $37.50 Graphic Artist (Designer) $40.20 Health Communications Specialist $49.12 Health Physicist $67.89 HR Management Specialist $40.60 HR Records Management Specialist $22.06 HR Resource Consultant $48.04 Instructional Assistant (Paraprofessional)

$22.95

IT Professionals $74.74

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 10 of 68

IT Project Manager II $48.87 IT Support $65.83 Laboratory Technician I $31.51 Laboratory Technician II $34.39 Laboratory Technician III $37.81 Laboratory Technologist $44.81 Legal Secretary I $32.19 Legal Secretary II $37.11 Legal Secretary III $40.16 Legal Secretary IV $44.28 Loan Processor $25.18 Management Analyst I $41.68 Management Analyst II $48.56 Management Analyst III $51.88 Media Maker (Scientific Assistant) $30.37 Medical Records Clerk $26.49 Medical Records Technician $28.56 Medical Secretary $42.69 Microbiologist I $34.46 Microbiologist II $42.36 Microbiologist III $46.54 Microbiologist IV $55.82 Microbiologist V $69.91 Paralegal/Legal Assistant I $32.67 Paralegal/Legal Assistant II $39.28 Paralegal/Legal Assistant III $46.93 Paralegal/Legal Assistant IV $55.70 Payroll Specialist I $19.49 Personnel Analyst $52.52 Personnel Analyst II $67.75 Personnel Analyst III $83.00 Policy Analyst I $44.68 Policy Analyst II $46.00 Policy Analyst III $47.55 Procurement Clerk I $29.66 Procurement Clerk II $32.41 Program Analyst III $67.19 Program Manager I $36.27 Program Manager II $39.71 Program Manager V $96.42 Project Administrator I $41.52 Project Administrator II $47.38 Project Assistant $37.14 Project Coordinator I $35.00 Project Coordinator II $45.00 Project Manager I $40.69 Project Manager II $47.22 Public Health Analyst/Advisor I $52.50

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 11 of 68

Public Health Analyst II $59.50 Purchasing Agent $44.15 Quality Control Technician $28.70 Real Property Clerk $37.12 Registrar $42.06 Repository Specialist $48.69 Research Assistant I $36.65 Research Assistant II $43.06 Research Assistant III $52.16 Research Assistant IV $62.93

Secretary IV $35.54 Secretary V $38.70

Statistician I $37.39 Statistician II $44.25 Statistician III $54.61 Statistician IV $62.23 Statistician V $71.17 Technical Writer I $42.16 Technical Writer II $47.87 Technical Writer III $56.85 Web Developer $55.11

Note: Rates shown above are ceiling rates.

JOB DESCRIPTIONS

SCA DIRECTORY OF OCCUPATIONS

(Fifth Edition)

GSA Schedule 736 Special Item Number (SIN) 736‐1

ADMINISTRATIVE SUPPORT AND CLERICAL OCCUPATIONS

This category includes occupations concerned with preparing, transcribing, transferring, systematizing, and preserving both written and computerized communications and records; gathering and distributing information. The duties in this category also include: operating office machines; storing, distributing, accounting for stores of materials; distributing mail and delivering messages. Performing other administrative support and clerical duties may be required.

01010 ACCOUNTING CLERK (Occupational Base)

The Accounting Clerk performs one or more accounting tasks such as; posting to registers and ledgers;

balancing and reconciling accounts; verifying the internal consistency, completeness, and mathematical accuracy of accounting documents. In addition, tasks include; assigning prescribed accounting distribution codes; examining and verifying the clerical accuracy of various types of reports, lists, calculations, and postings.

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 12 of 68

01011 ACCOUNTING CLERK I

This position is responsible for performing one or more routine accounting clerical operations such as:

examining, verifying, and correcting various accounting documents to ensure completeness and accuracy of data in accordance to accounting procedures. Specific tasks/duties are assigned under adequate supervision. Entry‐level reconciliation and posting will be assigned under detailed guidance. In most instances, an employee in this position will rely on the supervisors’ instructions. Completed work will be reviewed for accuracy and compliance with procedures.

01012 ACCOUNTING CLERK II

This position uses knowledge of double entry bookkeeping in performing one or more of the following:

posting actions to journals, identifying subsidiary accounts affected, making debit and credit entries, and assigning proper codes. The Accounting Clerk II may review computer printouts against manually maintained journals, detect and correct erroneous postings, and prepare documents to adjust accounting classifications and other data, or review lists of transactions rejected by an automated system. In this instance, the Accounting Clerk II will determine reasons for rejections, and prepare necessary correcting material. On routine assignments, an employee will select and apply established procedures and techniques. Detailed instructions are provided for difficult or unusual assignments. Completed work and methods used, are reviewed for technical accuracy.

01013 ACCOUNTING CLERK III

The Accounting Clerk III maintains journals or subsidiary ledgers of an accounting system and balances and reconciles accounts. Typical duties include one or both of the following: 1.) reviewing invoices and statements verifying information, ensuring sufficient funds have been obligated, and if questionable, resolving with the submitting unit determining accounts involved. The review will include coding transactions, and processing material through data processing for application in the accounting system; 2.)

analysis and reconciliation of computer printouts with operating unit reports (contacting units, researching causes of discrepancies, and taking action to ensure that accounts balance). Supervisor provides suggestions for handling unusual or non‐recurring transactions. Conformance with requirements and technical soundness of completed work are reviewed by the supervisor, or are controlled by mechanisms built into the accounting processes.

01021 ADMINISTRATIVE ASSISTANT I

He/she will support program/project management by performing such secretarial/administrative services as: scheduling meetings; maintaining files; preparing travel orders and vouchers; reserving conference rooms; receiving callers; assisting with graphics preparation and presentations; photocopying; completing reports; and other general office duties as assigned. He/she must be able to work independently and complete all duties assigned. Administrative Assistants must be proficient in the MS Office Suite and be quick learners on varied computer software. The Administrative Assistant must have a minimum of one year of experience.

01022 ADMINISTRATIVE ASSISTANT II

He/she will support program/project management by performing such secretarial/administrative services as: scheduling meetings; maintaining files; preparing travel orders and vouchers; reserving conference rooms; receiving callers; assisting with graphics preparation and presentations; photocopying; completing reports; and other general office duties as assigned. He/she must be able to work independently and complete all duties assigned. Administrative Assistants must be proficient in the MS Office Suite and be quick learners on varied computer software. High school diploma with 2‐4 years of experience preferred.

01023 ADMINISTRATIVE ASSISTANT III

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 13 of 68

He/she will support program/project management by performing such secretarial/administrative services as: scheduling meetings; maintaining files; preparing travel orders and vouchers; reserving conference rooms; receiving callers; assisting with graphics preparation and presentations; photocopying; completing reports; and other general office duties as assigned. He/she must be able to work independently and complete all duties assigned. Administrative Assistants must be proficient in the MS Office Suite and be quick learners on varied computer. Minimum of 5 years of experience in the field preferred.

01030 COLLECTIONS SPECIALIST

Responsibilities for this position include using judgment to determine the most appropriate and expedient way to resolve a portfolio of delinquent accounts in order to maximize collection. The Collections Specialist requests and analyzes credit reports for use in determining ways to resolve delinquent accounts, determines whether write‐off tools are necessary, and recommends them to immediate supervisor when debts are uncollectible (i.e., matters in bankruptcy). This position monitors payments made by debtors and minimizes the number of delinquent accounts.

01040 COURT REPORTER/TRANSCRIPTIONIST

Applicants for the position of court reporter are required to determine tone and intended audiences using either stenographic, electronic or voice‐writing methods to create and maintain the dictionary the computer uses to translate their keystrokes. After proceedings, court reporters carefully review transcripts to eliminate inaccuracies and thereafter create fresh transcripts. They prepare all associated editing and proofreading documentation. The court reporter is charged with securing accurate names of the parties, witnesses and places involved as well as organizing and managing information to be attached to the transcript as requested. He/she creates storage and retrieval procedures for his/her stenographic notes and voice files. Court reporters may use audio or digital recording systems during court proceedings to take notes – while indicating relevant issues and monitoring the recording sessions. Once the proceedings have ended, they will review the tapes and prepare accurate transcripts.

In clinical environments, transcriptionists use transcribing machines with headsets and foot pedals to listen to recordings by physicians and other healthcare professionals who dictate a variety of reports (e.g., federal or medical), including reviews and final summaries. Applicants transcribe dictated reports and translate jargon and abbreviations into expanded forms. He/she edits documents as necessary and returns reports in either printed or electronic form to the dictator for review, correction and signature.

Court reporters may work in lawyers' offices, courtrooms and/or grant review panels. Freelance reporters may work evenings, be on call or telecommute. Health risks associated with such positions include repetitive stress injuries such as carpal tunnel syndrome as well as back, neck, eye and wrist strain. A High School Diploma or its equivalent is required for court reporter applicants. Candidates should be able to capture at least two hundred twenty‐five (225) words per minute. An electronic reporter may have to earn certification or licensing required by state courts or agencies. Examples include: Certified Verbatim Reporter, Certificate of Merit, and Real‐time Verbatim Reporter. A Bachelor's degree with 0‐1 year of experience in the field or in a related area may be required. Court reporters should possess knowledge of commonly‐used concepts, practices, and procedures within the particular field. They rely upon instructions and pre‐established guidelines to perform the functions of the job, occasionally under supervision.

01151 DATA/KEY ENTRY OPERATOR I

He/she works under close supervision and follows specific procedures or detailed instructions. The Data Entry Operator I reviews and utilizes various standardized source documents that have been coded and require little or no selection, coding or interpretation of data. Problems such as erroneous items, codes or missing information are addressed at the supervisory level. Work is routine and repetitive.

01152 DATA/KEY ENTRY OPERATOR II

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This position requires the application of experience and judgment in selecting those procedures to be followed. The Data Entry Operator II must be able to search for, interpret, select, and/or coding items to be entered from a variety of document sources. He/she may occasionally perform routine work as described for Data Entry Operator I.

01070 DOCUMENT PREPARATION CLERK (Document Preparer)

He/she prepares documents such as brochures, books, periodicals, catalogs, and pamphlets for copying or photocopying. The Document Preparation Clerk cuts documents into individual standardized pages, utilizing a paper cutter or razor knife. Document pages are reproduced as necessary to improve clarity or to adjust the standardized page size according to the limitations of the designated copy machine. The Document Preparation Clerk stamps standard symbols on pages or inserts instruction cards to notify Duplicating Machine Operator of special handling, prepares cover sheets and document folders for material, and index cards for files, and files folder according to index code and copies priority schedule.

01090 DUPLICATING MACHINE OPERATOR (Photocopy Machine Operator; Reproduction Worker)

This position operates one or more photocopying, photographic, mimeograph and duplicating office machines to make copies of documents such as letters, reports, directives, manuals, articles and bulletins.

Additional responsibilities include: operating small binding machines, performing clerical duties associated with the request for printing and photographic services, preparing assembly sheets, printing requisitions with specifications for printing and binding, recording, delivering and collecting work. The Duplicating Machine Operator performs minor repairs preventive maintenance, and maintains an inventory of supplies and reproduction equipment paying particular attention to important variables indicated by trade name of machine.

01111 GENERAL CLERK I

Follows a few clearly detailed procedures in performing simple repetitive tasks in the same sequence, such as filing pre‐coded documents in a chronological file or operating office equipment, e.g., mimeograph, photocopy, addressograph or mailing machine.

01112 GENERAL CLERK II

Follows a number of specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file, simple posting to individual accounts, opening mail, running mail through metering machines, and calculating and posting charges to departmental accounts. Little or no subject‐matter knowledge is required, but the clerk needs to choose the proper procedure for each task.

01113 GENERAL CLERK III

Work requires a familiarity with the terminology of the office unit. Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task.

Recognized problems are referred to others.

01114 GENERAL CLERK IV

Uses some subject‐matter knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence. Selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records; verifying statistical reports for accuracy and completeness; and handling and adjusting complaints. May also direct lower level clerks. Positions above level IV are excluded. Such positions require workers to use a thorough

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 15 of 68 knowledge of an office's work and routine to: 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments. Typical jobs covered by this exclusion include administrative assistants, clerical supervisors, and office managers.

01120 HOUSING REFERRAL ASSISTANT

Receives callers and responds to complaints in person or by telephone for government agency: Questions callers to ascertain nature of complaints against government agency; records complaint on standard form;

and routes form to appropriate department or office for action. Contacts department or office to which complaint was referred to determine disposition. Contacts complainant to verify data and follow‐up on results of referral. Compiles complaint records, by category, department office, and disposition. Notifies supervisor of patterns of poor provision of service. Maintains up‐to‐date reference materials and files.

LOGISTICS ASSISTANT

Provides a wide variety of logistical assistance in support of daily operations including passenger transportation arrangements, shipping of materials and documents, coordinating of technical services related to special events and meetings and maintenance of records and logs. Must have a driver's license.

01300 MAINTENANCE SCHEDULER

Schedules repairs and lubrication of motor vehicles for vehicle‐maintenance concern or company automotive‐service shop: Schedules vehicles for lubrication or repairs based on date of last lubrication and mileage traveled or urgency of repairs. Contacts garage to verify availability of facilities. Notifies parking garage workers to deliver specified vehicles. Maintains file of requests for services.

01141 MESSENGER/COURIER

The Messenger Courier delivers messages, documents, packages and mail to various business concerns or governmental agencies. An employee in this role may perform the following: miscellaneous errands, such as carrying mail within the base and sorting or opening incoming and outgoing mail, obtain receipts for articles delivered and keep a log of items received and delivered, or deliver items to offices and departments within an establishment. The Messenger Courier may use a bicycle, golf cart, or motorcycle to perform these duties.

01060 MOTOR VEHICLE DISPATCHER

Assigns drivers and vehicles to convey freight or passengers. Coordinates drivers according to customer requests in compliance with DOT regulations and company rules; communicates with customers to determine driver needs and schedules and notifies drivers of assignments; enters assignments into computer database. Requires a high school diploma with 2‐4 years experience in the field or within a related area. Familiar with standard concepts, practices, and procedures within a particular field. Individual works under general supervision utilizing good judgments.

01190 ORDER CLERK (Occupational Base)

The Order Clerk receives written or verbal purchase orders. Work typically involves some combination of the following duties: quoting prices, determining availability of ordered items and suggesting substitutes when necessary, advising expected delivery date and method of delivery, recording order and customer information on order sheets. The Order Clerk is responsible for checking order sheets for accuracy and adequacy of information; ascertaining credit rating of customer; furnishing customer with confirmation of receipt of order; order follow up, or informing customer of a delay in delivery. The Order Clerk maintains order files and verifies shipping invoices against original orders.

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 16 of 68

This position excludes workers paid on a commission basis or whose duties include any of the following:

Receiving orders for services rather than for material or merchandise; providing customers with consultative advice using knowledge gained from engineering or extensive technical training; emphasizing selling skills; handling material or merchandise as an integral part of the job.

01191 ORDER CLERK I

This position handles orders involving items that have readily identified uses and applications. The Order Clerk I may refer to a catalog, manufacturer's manual or similar document to insure that the proper item is supplied or to verify the price of order.

01192 ORDER CLERK II

This position handles orders that involve making judgments such as choosing which specific product or material from the establishment's product lines will satisfy the customer's needs, or determining the price to be quoted when pricing involves more than merely referring to a price list or making some simple mathematical calculations.

01261 PERSONNEL ASSISTANT I

This position performs a variety of tasks including, but not limited to, clerical and secretarial duties. The work is under general supervision of higher‐level personnel in preparation of various human resource tasks throughout compensation, benefits, staffing/employment, EEO procedures and policy administration. The Personnel Assistant I is expected to exercise discretion at all times; limited judgment may be necessary at times. This assistant may be required to operate general office equipment such as: typewriter, personal computer, copier, adding machine, and facsimile.

01262 PERSONNEL ASSISTANT II

This position serves as a clerical expert in independently processing the most complicated types of personnel actions, e.g., temporary employment, rehires, and dismissals. In this position, one may perform tasks beyond routine clerical such as: pre‐employment drug screening and new hire orientation, responding to routine questions on policy and procedures, and/or provide reports on employee turnover or time and attendance. This assistant may be asked to evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, reporting on company employment statistics (retention, equal opportunity reporting, etc). The Personnel Assistant II may provide guidance to lower level Personnel Assistants. This level requires extensive knowledge of various office software packages. Guidance is provided as needed. Completed written work receives close technical review from higher level personnel office employees. Work may be checked occasionally.

01263 PERSONNEL ASSISTANT III

This position performs work in support of human resource professionals that requires a good working knowledge of personnel procedures, guides, and precedents. Job tasks may include interviewing applicants, obtaining references, and recommending placement in a well‐defined occupation. At this level, assistants typically have a range of personal contacts within and outside the organization, in addition to handling employee‐sensitive material. Therefore, the Assistant must be tactful, discrete, and articulate.

This Assistant may be involved in identifying potential issues and grievance procedures, in addition to documenting necessary information to avoid company threat. The Personnel Assistant III may make recommendations to human resource professionals on job classification, wage rates, and employee salaries. The use of computers may be relied on heavily for organizational and reporting purposes.

Advanced experience with office software packages may be needed. This Assistant may perform some clerical work in addition to the above duties. Supervisor will review completed work against stated objectives.

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 17 of 68

01270 PRODUCTION CONTROL CLERK

This position compiles and records production data for industrial establishments to compare records and reports on volume of production, consumption of material, quality control, and other aspects of production. May perform any combination of the following duties: compile and record production data from customer orders, work tickets, product specifications, and individual worker production sheets following prescribed recording procedures and using different word processing techniques. This Clerk calculates such factors as types and quantities of items produced, materials used, amount of scrap, frequency of defects, and worker and department production rates, using a computer, calculator, and/or spreadsheets. Additional tasks include: writing production reports based on data compiled, tabulated and computed, following prescribed formats, maintaining files of documents used and prepared, compiling detailed production sheets or work tickets for use by production workers as guides in assembly or manufacture of products. This Clerk prepares written work schedules based on established guidelines and priorities, compiles material inventory records and prepares requisitions for procurement of materials and supplies charts production using chart, graph, or pegboard based on statistics compiled for reference by production and management personnel. This Clerk also sorts and distributes work tickets or material and may compute wages from employee time cards and post wage data on records used for preparation of payroll.

01280 RECEPTIONIST

He/she must have good interpersonal skills and a high school diploma or its equivalent. Employment is expected to grow faster than average for all occupations. Candidates are required to answer telephones, route and screen calls, greet visitors, respond to inquiries from the public, and provide information about the organization.

He or she is responsible for the coordination of filing, archives, mail, monitoring and greeting of visitors, managing schedules, maintaining the board room or conference area in addition to arranging appointments, providing identification cards, arranging for escorts. He or she will use multi‐line telephone systems, personal computers, and fax machines, take messages and inform other employees of visitors’ arrivals or cancellation of an appointment with performing a variety of office duties, including opening and sorting mail, collecting and distributing parcels, and transmitting and delivering facsimiles. Other duties include updating appointment calendars, preparing travel vouchers, and performing basic bookkeeping, word processing, and filing. He/she will maintain a clean and quiet work station and resolve inquiries appropriately with friendliness and utmost professionalism.

He or she must have good interpersonal and customer service skill and be courteous, professional, and helpful. Candidates must be active listeners and reliable workers. They must be skillful at operating a wide range of office technology and software applications, including Microsoft Word, Excel, Power Point, Access and Outlook. They must possess at least 2‐4 years experience with the capability to type a minimum of 40 words per minute for word processing tasks.

01290 RENTAL CLERK

This position performs clerical duties concerned with rental and management of public housing projects answers telephone and responds to requests for maintenance, complaints, rental information or, as appropriate, forwards calls to senior officials. The Rental Clerk receives rental payments and other income, assesses late charges, applies cancellation stamp required by government housing agency, writes receipts, and prepares rental transmittal forms and collection logs for government accounting system. This Clerk receives security deposits and prepares tenant receipts, prepares bank deposits, maintains tenant files, and follows up on income re‐certifications.

01311 SECRETARY I

Responds to routine telephone requests which have standard answers; refers calls and visitors to appropriate staff. Controls mail and assures timely staff response; may send form letters. As instructed, Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 18 of 68 maintains supervisor's calendar, makes appointments, and arranges for meeting rooms. Reviews materials prepared for supervisor's approval for typographical accuracy and proper format. Maintains recurring internal reports, such as: time and leave records, office equipment listings, correspondence controls, training plans, etc. Requisitions supplies, printing, maintenance, or other services. Types, takes and transcribes dictation, and establishes and maintains office files. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Works under an organizational structure that is not complex and internal procedures and administrative controls are simple and informal; supervisor directs staff through face‐to‐face meetings.

01312 SECRETARY II

Performs varied clerical and secretarial duties requiring a knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office. Maintains a close and highly responsive relationship to the day‐to‐day activities of the supervisor and staff. Schedules appointments, gives information to callers, takes dictation, and otherwise relieves officials of clerical work and minor administrative and business detail. Familiar with standard concepts, practices, and procedures within a particular field, Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required. Works under an organizational structure that is not complex and internal procedures and administrative controls are simple and informal; supervisor directs staff through face‐to‐face meetings.

01313 SECRETARY III

Handles differing situations, problems, and deviations in the work of the office according to the supervisor's general instructions, priorities, duties, policies, and program goals. Supervisor may assist secretary with special assignments. Duties include or are comparable to the following: Screens telephone calls, visitors, and incoming correspondence; personally responds to requests for information concerning office procedures; determines which requests should be handled by the supervisor, appropriate staff member, or other offices.

May prepare and sign routine, non‐technical correspondence in own or supervisor's name. Schedules tentative appointments without prior clearance. Makes arrangements for conferences and meetings and assembles established background materials, as directed. May attend meetings and record and report on the proceedings. Reviews outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures; assures that proper clearances have been obtained, when needed. Collects information from the files or staff for routine inquires on office program(s) or periodic reports.

Refers non routine requests to supervisor or staff. Explains to subordinate staff supervisor's requirements concerning office procedures. Coordinates personnel and administrative forms for the office and forwards for processing. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others. Typically reports to a manager or head of a unit/department. A wide degree of creativity and latitude is expected, Works under an organizational structure that is complex and is divided into subordinate groups that usually differ from each other as to subject matter, and or function;

supervisor usually directs staff through intermediate supervisors; and internal procedures and administrative controls are formal, (Typically, secretaries performing at the higher levels of responsibility also perform duties described at the lower levels.)

01320 SERVICE ORDER DISPATCHER

Dispatches workers, for normal maintenance or emergency repairs. Records time, location, and nature of trouble and relays information to workers assigned to area in which work occurs, using telephone or radio.

Receives work reports and makes reassignments. Informs work crews of changes in weather conditions and system status affecting safety, and answers questions requiring knowledge of system layout and

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 19 of 68 electric equipment operation and repair. Relays and records all messages between line crews and Load Dispatcher concerning switching operations. May requisition supplies. May dispatch workers to answer customer service calls.

01410 SUPPLY TECHNICIAN

This personnel performs aspects of technical supply management work (e.g., inventory management, storage management, cataloging, and property utilization) related to depot, local, or other supply activities. Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility. Assignments usually relate to standardized segments of technical supply management operations. The work generally involves individual case problems or supply actions.

Assignments require: (a) a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; (b) an understanding of the needs of the organization serviced; and (c) analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines.

Candidates must be familiar with some supply databases as specified by the job. They must also be a high school graduate or completed an equivalent program. Must possess valid driver’s license and safety shoes (steel toe).Must consent to drug testing and possess 0‐1 year of logistics qualifications.

01420 SURVEY WORKER (INTERVIEW)

Interviews people and compiles statistical information on topics, such as public issues or consumer buying habits. Contacts people at home or place of business, approaches persons at random on street, or contacts them by telephone, following specified sampling procedures. Asks questions following specified outline on questionnaire and records answers. Reviews, classifies, and sorts questionnaires following specified procedures and criteria

01531 TRAVEL CLERK I

Under close supervision or following specific procedures and detailed instructions arranges travel on one and sometimes two modes of transportation. Travel is almost always recurrent by the same modes, carriers, routes and same major points of origin and destination, seldom involving special transportation privileges or requiring special allowances or planning for supplemental transportation facilities. When such services are required, they do not occur in such variety or with such frequency as to create problems of timing or coordination.

01532 TRAVEL CLERK II

Travel usually involves the use of two or more modes of transportation. Information on carriers, modes and facilities is readily available since most carriers servicing the area maintain local facilities or publish information regularly. Single carriers or connecting carriers have schedules that are easily coordinated through the use of readily obtainable timetables or guides.

Travel is frequently recurrent. A substantial number of problems arise as a result of rerouting, and there are often side trips requiring changes of transportation. Travel is usually to areas accessible by direct line or established connecting points and normal modes of transportation. Travel is not always planned well in advance, so there may be major problems of scheduling or accommodations.

Travel involves special transportation privileges or special allowances and requires authorization or planning for supplemental or special transportation facilities, and when such services are required, they usually do not occur in such variety or with such frequency as to create major problems of timing or coordination.

Within general guidelines, employees select and apply appropriate travel guides, methods, techniques and

Corporate Temps, Inc. TAPS Contract # GS-07F-0229N Page 20 of 68 work sequences to effectively accomplish the work. The majority of assignments are performed without technical assistance, but unusually difficult travel situations or problem cases encountered during the course of the work are referred to the supervisor before decision or commitment. Review of work is for compliance with regulatory guides and program policies and for soundness of decisions and conclusions.

01533 TRAVEL CLERK III

At this level, all…