MAS - Banner Staffing LLC - GS07F0213N

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! Is http://www.gsaadvantage.gov.

SCHEDULE TITLE: MAS - Temporary Administrative and Professional Staffing Services Contract Number: GS-07F-0213N Period Covered By Contract: JANUARY 14, 2018 - JANUARY 13, 2023 Contractor:

BANNER STAFFING, LLC

1025 Connecticut Ave., NW, Suite 417

Washington, DC 20036

202-223-3300

202-223-3331

Sales@Bannerstaffing.net

WWW.BannerStaffing.net Contractor’s Administration Source: Ramon Diaz

Business Size: SBA, SDB small business concern

TABLE OF CONTENTS

OVERVIEW OF BANNER STAFFING, LLC

INFORMATION FOR ORDERING OFFICES

PLACING ORDERS

CONTRACTING VEHICLES

SIN 2161320SBSA ADMINISTRATIVE SUPPORT AND CLERICAL OCCUPATIONS

PRICING INFORMATION

JOB DESCRIPTIONS

SIN 2161320SBSA AUTOMATIC DATA PROCESSING OCCUPATIONS

SIN 2161320SBSA GENERAL SERVICES AND SUPPORT

SIN 2161320SBSA INFORMATION AND ARTS OCCUPATIONS, INCLUDING MISCELLANEOUS OCCUPATIONS

SIN 2161320SBSA TECHNICAL AND PROFESSIONAL OCCUPATIONS

PRICING INFORMATION

JOB DESCRIPTIONS

Overview of BANNER STAFFING, LLC

[TABLE OF CONTENTS]

BANNER STAFFING, LLC is becoming a leading provider of strategic professional services headquartered in Washington, DC. The company was founded upon the belief that the provision of personnel services starts with an open, honest and straightforward approach. Our operating principles are based on a true partnership with our clients and employees.

BANNER STAFFING has the resources to help our clients increase productivity, control costs and meet deadlines. BANNER STAFFING S comprehensive range of services enables our clients to:

· O Meet peak workloads and deadlines beyond the capabilities of their permanent workforce.

· O Respond immediately when special skills and experience are not available internally.

· O Tailor the technical skills needed at various stages of the project cycle.

· O Avoid the heavy costs of permanent hiring commitments and benefit packages.

· O Avoid costly severance packages and low employee morale related to downsizing.

· O Assemble project teams in a fast, dynamic environment.

BANNER STAFFING offers a proven approach to schedule development, resource allocation, performance of tasks, quality assurance plans, and control procedures. We understand the personnel staffing support industry and offer an established core of skills that can be drawn upon quickly. We believe that the technical skills available to our company and the timely manner in which we can access those skills creates a winning solution for GSA/FSS contracting agency's personnel placement and recruiting needs.

CONTACT US TODAY FOR MORE INFORMATION

[TABLE OF CONTENTS]

To discuss how BANNER STAFFING, LLC for Temporary Support Services, Clerical and Professional can work for you, contact:

Ramon Diaz - (202) 223-3300; Sales@bannerstaffing.net

BANNER STAFFING, LLC

1025 CONNECTICUT AVE., NW SUITE 511

WASHINGTON, DC 20036

Fax: (202) 223-3331

Phone: (202) 223-3300

Customer Information:

1. a.

TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN

DESCRIPTION

2161320SBSA

Administration Support and Clerical Occupations

2161320SBSA

Automatic Data Processing Occupations

2161320SBSA

General Services and Support Occupations

2161320SBSA

Information and Arts Occupations, including Misc. Occupations

2161320SBSA

Technical and Professional Occupations 1b.

LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN: N/A

1c.

HOURLY RATES AND DESCRIPTION OF ALL CORRESPONDING COMMERCIAL JOB TITLES, EXPERIENCE, and FUNCTIONAL RESPONSIBILITY AND EDUCATION: All hourly rates shown are firm fixed price. See the following price list for hourly rates by location and labor category. See the Job Descriptions provided after the pricing information.

2.

MAXIMUM ORDER*: $100,000 per SIN *If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for this requirement

(2) Offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3.

MINIMUM ORDER: $100 unless the contractor agrees to accept a smaller order amount.

4.

GEOGRAPHIC COVERAGE:

The preponderance of work location has been identified as:

District of Columbia, Maryland, Virginia

Wage Determination No. 2005-2103, Rev. 11, and dated 06/13/2011 Service in an area with lower SCA rates, resulting in lower wages being paid, will have the bill rates for that task order discounted accordingly from the approved pricing spreadsheet (baseline). (Banner Staffing) shall never offer bill rates to any customer that have been deemed higher than those included on the approved pricing spreadsheet prior to the request (and subsequent receipt or award) of a modification for the area with the higher pricing.

5.

POINT(S) OF PRODUCTION: N/A

6.

DISCOUNT FROM LIST PRICES: N/A

7.

QUANTITY DISCOUNT(S): N/A

8.

PROMPT PAYMENT TERMS: Net 30

9. A Government Purchase Cards are accepted at or below the micro-purchase threshold.

9. B Government Purchase Cards are accepted above the micro-purchase threshold.

10.

FOREIGN ITEMS: None

11. a.

TIME OF DELIVERY: N/A

11. b.

EXPEDITED DELIVERY: N/A

11. c.

OVERNIGHT AND 2-DAY DELIVERY: N/A

11. d.

URGENT REQUIRMENTS: Agencies may contact the Contractor’s representative to effect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

12.

FOB POINT: N/A

13a.

ORDERING ADDRESS: 1025 Connecticut Ave., NW, Suite 511, Washington, DC 20036

Note: Orders may be via made telephone, facsimile, e-mail or regular mail.

Telephone - 202-223-3300

Facsimile - 202-223-3331

E-mail - SALES@BANNERSTAFFING.NET

Street Address -

BANNER STAFFING, LLC

Attn: Ramon Diaz

1025 Connecticut Ave., NW, Suite 511

Washington, DC 20036

The order must include the skill requirement, length of assignment, starting date and time, place of assignment, supervisor's name and proposed billing rate.

The ordering procedures for supplies and services, information on Blanket Purchase Agreements (BPA) and a sample BPA may be found by navigating to the GSA/FSS Schedule homepage (http://fss.gsa.gov/schedules).

14.

PAYMENT ADDRESS: 1025 Connecticut Ave., NW, Suite 511, Washington, DC 20036

15.

WARRANTY PROVISION: Standard Commercial Warranty. Customer should contact contractor for a copy of the warranty.

16.

EXPORT PACKING CHARGES: Not applicable

17.

TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: None.

18.

TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE): N/A

19.

TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

20.

TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A

20. a.

TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

21.

LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

23.

PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

24. a.

SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

24. b.

Section 508 Compliance for EIT: N/A 25.

DUNS NUMBER: 178476318

26.

NOTIFICATION REGARDING REGISTRATION IN CENTRAL CONTRACTOR REGISTRATION (CCR) DATABASE: Contractor has an Active Registration in the CCR database.

CONTRACTING VEHICLES

Blanket Purchase Agreement (BPA)

Purchase Order

Credit Card Purchase Authorized Federal Supply Service Price List

SIN 2161320SBSA - ADMINISTRATIVE SUPPORT AND CLERICAL OCCUPATIONS

SKILL CATEGORY/SKILL

GOVT. HOURLY

DESCRIPTION

PRICE

Administrative Assistant

$52.54

Accounting Clerk I

$29.12

Accounting Clerk II

$30.80

Accounting Clerk III

$38.86

Court Reporter

$38.17

Document Preparation Clerk

$26.72

Messenger (Courier)

$25.83

Duplicating Machine Operator

$26.72

General Clerk I

$27.73

General Clerk II

$29.76

General Clerk III

$33.52

Housing Referral Assistant

$43.35

Key Entry Operator I

$26.98

Key Entry Operator II

$28.95

Order Clerk I

$28.09

Order Clerk II

$30.15

Personnel Assistant I

$32.64

Personnel Assistant II

$35.90

Personnel Assistant III

$39.38

Production Control Clerk

$38.47

Rental Clerk

$30.24

Scheduler, Maintenance

$32.52

Secretary I

$32.52

Secretary II

$35.69

Secretary III

$43.35

Service Order Dispatcher

$30.90

Stenographer I

$28.14

Stenographer II

$30.12

Supply Technician

$48.25

Receptionist

$27.05

Travel Clerk I

$25.34

Travel Clerk II

$26.96

Travel Clerk III

$28.64

Word Processor I

$28.85

Word Processor II

$31.92

Word Processor III

$35.34

Survey Worker (Interviewer)

$35.46

Medical Record Clerk

$31.53

Medical Record Technician

$34.66

SIN 2161320SBSA - AUTOMATIC DATA PROCESSING OCCUPATIONS

SKILL CATEGORY/SKILL

GOVT. HOURLY

DESCRIPTION

PRICE

Computer Operator I

$33.80

Computer Operator II

$37.19

Computer Operator III

$40.82

Computer Operator IV

$44.74

Computer Operator V

$48.99

Computer Programmer I

$44.97

Computer Programmer II

$44.97

Computer Programmer III

$44.97

Computer Programmer IV

$44.97

Computer Systems Analyst I

$44.97

Computer Systems Analyst II

$44.97

Computer Systems Analyst III

$44.97

Peripheral Equipment Operator

$33.80

SIN 2161320SBSA - GENERAL SERVICES AND SUPPORT

SKILL CATEGORY/SKILL

GOVT. HOURLY

DESCRIPTION

PRICE

Forklift Operator

$32.43

Janitor

$23.15

Laborer, Grounds Maintenance

$25.02

Material Coordinator

$38.47

Material Handling Laborer

$26.15

Order Filler

$28.04

Shipping/Receiving Clerk

$28.04

Shipping Packer

$28.04

Store Worker I

$22.99

Stock Clerk

$30.70

Tools and Parts Attendant

$32.43

Warehouse Specialist

$32.43

Electrician, Maintenance

$47.39

Electronics Technician

, Maintenance I

$42.83

Electronics Technician

, Maintenance II

$45.14

Electronics Technician , Maintenance III

$47.25

General Maintenance Worker

$37.56

Laborer

$27.88

Machinery Maintenance Mechanic

$40.10

Machinist, Maintenance

$39.80

Maintenance Trades Helper

$32.82

SIN 2161320SBSA - INFORMATION AND ARTS OCCUPATIONS, INCLUDING

MISCELLANEOUS OCCUPATIONS

SKILL CATEGORY/SKILL

GOVT. HOURLY

DESCRIPTION

PRICE

Illustrator I

$36.14

Illustrator II

$43.49

Illustrator III

$51.98

Librarian

$56.25

Library Technician

$35.24

Librarian Aid/Clerk

$26.72

Counter Attendant

$20.22

Cashier

$20.45

Desk Clerk

$22.78

SIN 2161320SBSA 1TECHNICAL AND PROFESSIONAL OCCUPATIONS

SKILL CATEGORY/SKILL

GOVT. HOURLY

DESCRIPTION

PRICE

Civil Engineering Technician

$45.04

Drafter I

$35.71

Drafter II

$39.32

Drafter III

$43.21

Drafter IV

$51.93

Engineering Technician I

$39.81

Engineering Technician II

$44.01

Engineering Technician III

$48.51

Engineering Technician IV

$58.89

Engineering Technician V

$70.86

Engineering Technician VI

$84.60

Environmental Technician

$46.54

Graphic Artist (Designer)

$45.63

Paralegal/Legal Assistant I

$37.47

Paralegal/Legal Assistant II

$45.14

Paralegal/Legal Assistant III

$53.98

Paralegal/Legal Assistant IV

$64.19

Laboratory Technician

$40.49

Technical Writer I

$38.32

Technical Writer III

$45.68

Technical Writer III

$54.04

SIN 2161320SBSA ADMINISTRATIVE SUPPORT & CLERICAL OPERATIONS

ADMINISTRATIVE CLERK

Compiles and maintains records of business transitions and office activities of establishment, performing a variety of following or similar clerical duties and utilizing knowledge of system or procedures. Copies data and compiles records and reports. Tabulates and posts data in record books. Records order, gives information to customers, claimants and employees and adjusts complaints. May take dictation or keep books. May use computer terminal

ACCOUNTING CLERK I

Performs very simple and routine accounting clerical operations, for example, recognizing and comparing easily identified numbers and codes on similar and repetitive accounting documents, verifying mathematical accuracy, and identifying discrepancies and bringing them to the supervisor's attention. Supervisor gives clear and detailed instructions for specific assignments. Employee refers to supervisor all matters not covered by instructions. Work is closely controlled and reviewed in detail for accuracy, adequacy, and adherence to instructions.

ACCOUNTING CLERK II

Performs one or more routine accounting clerical operations, such as: examining, verifying, and correcting accounting transactions to insure completeness and accuracy of data and proper identification of accounts, and checking that expenditures will not exceed obligations in specified accounts; totaling, balancing, and reconciling collection vouchers; posting data to transaction sheets where employee identifies proper accounts and items to be posted; and coding documents in accordance with a chart (listing) of accounts. Employee follows specific and detailed accounting procedures. Completed work is reviewed for accuracy and compliance with procedures.

ACCOUNTING CLERK III

Uses a knowledge of double entry bookkeeping in performing one or more of the following: Posts actions to journals, identifying subsidiary accounts affected and debit and credit entries to be made and assigning proper codes; reviews computer printouts against manually maintained journals, detecting and correcting erroneous postings, and preparing documents to adjust accounting classifications and other data; or reviews lists of transactions rejected by an automated system, determining reasons for rejections, and preparing necessary correcting material. On routine assignments, employee selects and applies established procedures and techniques. Detailed instructions are provided for difficult or unusual assignments. Completed work and methods used are reviewed for technical accuracy.

ACCOUNTING CLERK IV

Maintains journals or subsidiary ledgers of an accounting system and balances and reconciles accounts. Typical duties include one or both of the following: Reviews invoices and statements (verifying information, ensuring sufficient funds have been obligated, and if questionable, resolving with the submitting unit, determining accounts involved, coding transactions, and processing material through data processing for application in the accounting system); and/or analyzes and reconciles computer printouts with operating unit reports (contacting units and researching causes of discrepancies, and taking action to ensure that accounts balance). Employee resolves problems in recurring assignments in accordance with previous training and experience. Supervisor provides suggestions for handling unusual or nonrecurring transactions. Conformance with requirements and technical soundness of completed work are reviewed by the supervisor or are controlled by mechanisms built into the accounting system.

Excluded from Level IV are positions responsible for maintaining either a general ledger or a general ledger in combination with subsidiary accounts.

COURT REPORTER

Records examination, testimony, judicial opinions, judge's charge to jury, judgment or sentence of court, or other proceedings in court of law by manual or machine shorthand. Reads portions of transcript during trial on judge's request, and asks speakers to clarify inaudible statements. Transcribes recorded material, using typewriter, or dictates material into recording machine.

DOCUMENT PREPARATION CLERK (Document Preparer)

Prepares documents such as brochures, books, periodicals, catalogs, and pamphlets for copying or photocopying, photographic, and other reproducing office machine. Cuts documents into individual pages of standard size and format when allowed by margin space, using paper cutter or razor knife. Reproduces document pages as necessary to improve clarity or to reduce one or more pages into single page of standard size for copying machine being used, using photocopying machine. Stamps standard symbols on pages or inserts instruction cards between pages of material to notify Duplicating Machine Operator of special handling, such as manual repositioning during copying procedure. Prepares cover sheet and document folder for material, and index card for organizations' files indicating information, such as organization's name and address, subject or product category, and index code to identify material. Inserts material to be copied in document folder, and files folder for processing according to index code and copying priority schedule.

MESSENGER - courier of messages, envelopes or packages from one destination to another. Must be capable of traveling by foot, bicycle or vehicle.

DUPLICATING MACHINE OPERATOR (Photocopy Machine Operator; Reproduction worker)

Operates one or more photocopying, photographic, mimeograph and duplicating office machines to make copies of documents such as letters, reports, directives, manuals, articles and bulletins. Operates small binding machines. Performs clerical duties associated with the request for printing and photographic services. Prepares assembly sheets and printing requisitions with specifications for printing and binding. Keeps record of work, and delivers and picks up work. Performs minor repairs and preventive maintenance. Maintains an inventory of supplies and parts needed for reproduction equipment. Important variables may be indicated by trade name of machine operated.

FILM/TAPE LIBRARIAN

Classifies, catalogs, and maintains library of motion-picture films, photographic slides, and video and audio tapes. Classifies and catalogs items according to contents and purpose, and prepares index cards for file reference. Stores item according to classification and catalog number. Issues item as requested or recommends item for a particular subject. Maintains records of items received, stored, issued, and returned. Examines returned item for damage. May make minor repairs to damaged film. May maintain a stock record system for the loan and turn of audiovisual equipment.

GENERAL CLERK I

Follows a few clearly detailed procedures in performing simple repetitive tasks in the same sequence, such as filing pre-coded documents in a chronological file or operating office equipment, e.g., mimeograph, photocopy, addressograph or mailing machine.

GENERAL CLERK II

Follows a number of specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file, simple posting to individual accounts, opening mail, running mail through metering machines, and calculating and posting charges to departmental accounts. Little or no subject-matter knowledge is required, but the clerk needs to choose the proper procedure for each task.

GENERAL CLERK III

Work requires a familiarity with the terminology of the office unit. Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others.

GENERAL CLERK IV

Uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence. Selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records; verifying statistical reports for accuracy and completeness; and handling and adjusting complaints. May also direct lower level clerks. Positions above level IV are excluded. Such positions (which may include supervisory responsibility over lower level clerks) require workers to use a thorough knowledge of an office's work and routine to: 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments. Typical jobs covered by this exclusion include administrative assistants, clerical supervisors, and office managers.

HOUSING REFERRAL ASSISTANT

Provides housing information to an organization's employees moving to a new location. Contacts individuals or organizations such as landlords, real estate agents, mobile home dealers, trailer court managers and Chambers of Commerce by phone and correspondence to obtain listings of rental or sale properties, possible future prospects of housing, and to develop a working relationship with the housing referral service. Compiles listings of houses, apartments and mobile homes which may be rented and properties which may be purchased. Periodically, communicates with contacts to update listings. Ensures that property owners are in compliance with nondiscrimination policy. Counsel’s applicants with regard to special circumstances, e.g. medical or financial hardships, and availability of housing that will meet applicants' needs. Provides information regarding community services, i.e. Schools, churches, transportation, hospitals, motels and job information centers. Searches files, places telephone calls and makes referrals. Furnishes information to inquirer interested in home purchase regarding locations, owners, agents, price ranges, loans and other related information. Maintains daily records of office activities, including number of applicants, number placed, and agents solicited or listed. Schedules appointments for housing inspectors. Prepares reports, as required, and replies to complaints, investigations and letters of inquiry.

KEY ENTRY OPERATOR I

Work is routine and repetitive. Under close supervision or following specific procedures or detailed instructions, works from various standardized source documents which have been coded and require little or no selecting, coding or interpreting of data to be entered. Refers to supervisor problems arising from erroneous items, codes, or missing information.

KEY ENTRY OPERATOR II

Work requires the application of experience and judgment in selecting procedures to be followed and in searching for, interpreting, selecting, or coding items to be entered from a variety of source documents. On occasion may also perform routine work as described for Level I.

Excluded are operators above Level II using the key entry controls to access, read, and evaluate the substance of specific records to take substantive actions, or to make entries requiring a similar level of knowledge.

ORDER CLERK I

Handles orders involving items which have readily identified uses and applications. May refer to a catalog, manufacturer's manual or similar document to insure that proper item is supplied or to verify price of ordered item.

ORDER CLERK II

Handles orders that involve making judgments such as choosing which specific product or material from the establishment's product lines will satisfy the customer's needs, or determining the price to be quoted when pricing involves more than merely referring to a price list or making some simple mathematical calculations.

PERSONNEL ASSISTANT (EMPLOYMENT) I

Performs routine tasks which require a knowledge of personnel procedures and rules, such as: providing simple employment information and appropriate lists and forms to applicants or employees on types of jobs being filled, procedures to follow, and where to obtain additional information; ensuring that the proper forms are completed for name changes, locator information, applications, etc. and reviewing completed forms for signatures and proper entries; or maintaining personnel records, contacting appropriate sources to secure any missing items, and posting items such as dates of promotions, transfer, and hire, or rates of pay or personal data. If this information is computerized, outside inquiries for simple factual information, such as verification of dates of employment in response to telephone credit checks of employees. Some receptionist or other clerical duties may be performed. May be assigned work to provide training for a higher level position. Detailed rules and procedures are available for all assignments. Guidance and assistance on unusual questions are available at all times. Work is spot checked, often on a daily basis.

PERSONNEL ASSISTANT (EMPLOYMENT) II

Examines and/or processes personnel action documents using experience in applying personnel procedures and policies. Ensures that information is complete and consistent and determines whether further discussion with applicants or employees is needed or whether personnel information must be checked against additional files or listings. Selects appropriate precedents, rules, or procedures from a number of alternatives. Responds to varied questions from applicants, employees, or managers for readily available information which can be obtained from file material or manuals; responses require skill to secure cooperation in correcting improperly completed personnel documents or to explain regulations and procedures. May provide information to managers on availability of applicants and status of hiring actions; may verify employment dates and places supplied on job applications; may maintain personnel records; and may administer typing and stenography test. Completes routine assignments independently. Detailed guidance is available for situations which deviate from established precedents. Clerks/assistants are relied upon to alert higher level clerks/assistants or supervisor to such situations. Work may be spot checked periodically.

PERSONNEL ASSISTANT (EMPLOYMENT) III

Serves as a clerical expert in independently processing the most complicated types of personnel actions, e.g., temporary employment, rehires, and dismissals and in providing information when it is necessary to consolidate data from a number sources, often with short deadlines. Screens applications for obvious rejections. Resolves conflicts in computer listings or other sources of employee information. Locates lost documents or reconstructs information using a number of sources. May check references of applicants when information in addition to dates and places of past work is needed, and judgment is required to ask appropriate routine follow-up questions. May provide guidance to lower level clerks. Supervisory review is similar to level II. AND/OR Performs routine personnel assignments beyond the clerical level, such as: orienting new employees to programs, facilities, rules on time and attendance, and leave policies; computing basic statistical information for reports on manpower profiles, EEO progress and accomplishments, hiring activities, attendance and leave profiles, turnover, etc.; and screening applicants for well-defined positions, rejecting those who do not qualify for available openings for clear cut reasons, referring others to appropriate employment interviewer. Guidance is provided on possible sources of information, methods of work, and types of reports needed. Completed written work receives close technical review from higher level personnel office employees; other work may be checked occasionally.

PERSONNEL ASSISTANT (EMPLOYMENT) IV

Performs work in support of personnel professionals which requires a good working knowledge of personnel procedures, guides, and precedents. In representative assignments: interviews applicants, obtains references, and recommends placement of applicants in a few well-defined occupations (trade or clerical) within a stable organization or unit; conducts post-placement or exit interviews to identify job adjustment problems or reasons for leaving the organization; performs routine statistical analyses related to manpower, EEO, hiring, or other employment concerns, e.g., compares one set of data to another set as instructed; and requisitions applicants through employment agencies for clerical or blue collar jobs. At this level, assistants typically have a range of personal contacts within and outside the organization and with applicants, and must be tactful and articulate. May perform some clerical work in addition to the above duties. Supervisor reviews completed work against stated objectives.

PRODUCTION CONTROL CLERK

Compiles and records production data for industrial establishments to compare records and reports on volume of production, consumption of material, quality control, and other aspects of production, performing any combination of the following duties: Compiles and records production data from such documents as customer orders, work tickets, product specifications, and individual worker production sheets, following prescribed recording procedures and using typewriter and other devices. Calculates such factors as types and quantities of items produced, materials used, and amount of scrap, frequency of defects, and worker and department production rates, using adding machine or calculator. Writes production reports based on data compiled, tabulated and computed, following prescribed formats. Maintains files of documents used and prepared. Compiles from customer orders and other specifications detailed production sheets or work tickets for use by production workers as guides in assembly or manufacture of products. Prepares written work schedules based on established guidelines and priorities. Compiles material inventory records and prepares requisitions for procurement of materials and supplies. Charts production, using chart, graph, or pegboard, based on statistics compiled for reference by production and management personnel. Sorts and distributes work tickets or material to workers. May compute wages from employee time cards and post wage data on records used for preparation of payroll.

RENTAL CLERK

Performs clerical duties concerned with rental and management of public housing projects. Answers telephone and responds to requests for maintenance, complaints, rental information or, as appropriate, forwards calls to senior officials. Receives rental payments and other income, assesses late charges, applies cancellation stamp required by government housing agency, writes receipts, and prepares rental transmittal forms and collection logs for government accounting system. Receives security deposits and prepares tenant receipts. Prepares bank deposits. Maintains tenant files. Follows up on income recertification.

SCHEDULER, MAINTENANCE

Schedules repairs and lubrication of motor vehicles for vehicle-maintenance concern or company automotive-service shop. Schedules vehicles for lubrication or repairs based on date of last lubrication and mileage traveled or urgency of repairs. Contacts garage to verify availability of facilities. Notifies parking garage workers to deliver specified vehicles. Maintains file of requests for services.

Secretary I - assist one individual, and in some cases the subordinate staff of that individual. This involves performing general office work that is auxiliary to the work of the organization. A secretary is the principal office clerk or administrative support person in the office. The work requires knowledge of clerical and administrative procedures and requirements, various office skills, and the ability to teach such skills in a way that increases the effectiveness of others. One to three years of experience.

Secretary II - assist one individual, and in some cases the subordinate staff of that individual. This involves performing general office work that is auxiliary to the work of the organization. A secretary is the principal office clerk or administrative support person in the office. The work requires knowledge of clerical and administrative procedures and requirements, various office skills, and the ability to teach such skills in a way that increases the effectiveness of others. Three to five years of experience.

Secretary III - assist one individual, and in some cases the subordinate staff of that individual. This involves performing general office work that is auxiliary to the work of the organization. A secretary is the principal office clerk or administrative support person in the office. The work requires knowledge of clerical and administrative procedures and requirements, various office skills, and the ability to teach such skills in a way that increases the effectiveness of others. Five to seven years of experience.

Secretary IV - assists one individual, and in some cases the subordinate staff of that individual. This involves performing general office work that is auxiliary to the work of the organization. A secretary is the principal office clerk or administrative support person in the office. The work requires knowledge of clerical and administrative procedures and requirements, various office skills, and the ability to teach such skills in a way that increases the effectiveness of others. Seven to nine years of experience.

Secretary V - assists one individual, and in some cases the subordinate staff of that individual. This involves performing general office work that is auxiliary to the work of the organization. A secretary is the principal office clerk or administrative support person in the office. The work requires knowledge of clerical and administrative procedures and requirements, various office skills, and the ability to teach such skills in a way that increases the effectiveness of others. Over nine years of experience.

SERVICE ORDER DISPATCHER

Perform clerical work to dispatch or schedule service orders. They assign orders, keep records and reports, and provide information and instructions to staff and vendors.

STENOGRAPHER I

Takes and transcribes dictation, receiving specific assignments along with detailed instructions on such requirements as form and presentation. The transcribed material is typically reviewed in rough draft, and the final transcription is reviewed for conformance with the rough draft. May maintain files, keep simple records, or perform other relatively routine clerical tasks.

STENOGRAPHER II

Takes and transcribes dictation determining the most appropriate format. Performs stenographic duties requiring significantly greater independence and responsibility than Stenographer I. Supervisor typically provides general instructions. Work requires a thorough working knowledge of general business and office procedure and of the specific business operations, organization, policies, procedures, files, workflow, etc. Uses this knowledge in performing stenographic duties and responsible clerical tasks such as maintaining follow-up files; assembling material for reports, memoranda, and letters; composing simple letters from general instructions; reading and routing incoming mail; answering routine questions; etc.

SUPPLY TECHNICIAN

Performs limited aspects of technical supply management work (e.g., inventory management, storage management, cataloging, property utilization) related to depot, local, or other supply activities. Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility. Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty. The work generally involves individual case problems or supply actions. This work may require consideration of program requirements, together with specific variations in or from standardized guidelines. Assignments require (a) a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; (b) an understanding of the needs of the organization serviced; and (c) analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data, to establish the facts, and to take or recommend action based upon application or interpretation of established guidelines.

SWITCHBOARD OPERATOR-RECEPTIONIST

Operates a single-position telephone switchboard or console, used with a private branch exchange (PBX) system to relay incoming, outgoing, and intra-system calls and acts as a receptionist greeting visitors, determining nature of visits and directing visitors to appropriate persons. Work may also involve other duties such as recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log of visitors; and issuing visitor passes. May also type and perform other routine clerical work, usually while at the switchboard or console, which may occupy the major portion of the worker's time.

TRAVEL CLERK I

Administer, supervise, or perform work to transport people, individually or in groups, within, to, from, and between the United States, its territories and possessions, and foreign countries. The work requires knowledge of travel regulations, and carrier guides, schedules, services, and facilities. One to three years of experience.

TRAVEL CLERK II

Administer, supervise, or perform work to transport people, individually or in groups, within, to, from, and between the United States, its territories and possessions, and foreign countries. The work requires knowledge of travel regulations, and carrier guides, schedules, services, and facilities. Three to five years of experience.

TRAVEL CLERK III

Administer, supervise, or perform work to transport people, individually or in groups, within, to, from, and between the United States, its territories and possessions, and foreign countries. The work requires knowledge of travel regulations, and carrier guides, schedules, services, and facilities. Over five years of experience.

WORD PROCESSOR I

Produces a variety of standard documents, such as correspondence, form letters, reports, tables and other printed materials. Work requires skill in typing; a knowledge of grammar, punctuation and spelling; and ability to use reference guides and equipment manuals. Performs familiar, routine assignments following standard procedures. Seeks further instructions for assignments requiring deviations from established procedures.

WORD PROCESSOR II

Uses a knowledge of varied and advanced functions of one software type, a knowledge of varied functions of different types of software, or a knowledge of specialized or technical terminology to perform such typical duties as:

Editing and reformatting written or electronic drafts. Examples include: Correcting function codes; adjusting spacing and formatting; and standardizing headings, margins, and indentations.

Transcribing scientific reports, lab analyses, legal proceedings, or similar material from voice tapes or handwritten drafts.

Work requires knowledge of specialized, technical, or scientific terminology. Work requires familiarity with office terminology and practices; incumbent corrects copy and questions originator of document concerning missing information, improper formatting, or discrepancies in instructions. Supervisor sets priorities and deadlines on continuing assignments, furnishes general instructions for recurring work, and provides specific instructions for new or unique projects. May lead lower level word processors.

WORD PROCESSOR III

Requires both a comprehensive knowledge of word processing software applications and office practices and a high degree of skill in applying software functions to prepare complex and detailed documents. For example, processes complex and lengthy technical reports which include tables, graphs, charts, or multiple columns. Uses either different word processing packages or many different style macros or special command functions. Independently completes assignments and resolves problems.

SURVEY WORKER (INTERVIEWER)

Perform support or clerical work in the field of information gathering. They apply knowledge of administrative or clerical procedures and operations peculiar to the collection, production, or dissemination of information.

MEDICAL RECORD CLERK

General Experience: Compiles, verifies, and files medical records of hospital or clinic patients. Prepares folders and maintains records. Compiles daily and periodic statistical data, such as admissions, discharges, deaths, births, and types of treatment rendered. Records diagnoses and treatments, including operations performed. Assists other workers with coding of records.

Education: High school diploma

MEDICAL RECORD TECHNICIAN

General Experience: Maintains medical records of hospital and clinic patients. Reviews medical records. Codes diseases, operations, diagnoses, and treatments. Transcribes medical reports. Directs routine operation of medical record department. Maintains flow of medical records and reports to departments. Assists medical staff in special studies or research.

Education: High school diploma

SIN 2161320SBSA AUTOMATIC DATA PROCESSING OCCUPATIONS

COMPUTER OPERATOR I

Works under close personal supervision and is provided detailed written or oral guidance before and during assignments. As instructed, resolves common operating problems. May serve as an assistant operator working under close supervision or performing a portion of a more senior operator's work.

COMPUTER OPERATOR II

Processes scheduled routines which present few difficult operating problems (e.g., infrequent or easily resolved error conditions). In response to computer output instructions or error conditions, applies standard operating or corrective procedure. Refers problems which do not respond to preplanned procedure. May serve as an assistant operator, working under general supervision.

COMPUTER OPERATOR III

Processes a range of scheduled routines. In addition to operating the system and resolving common error conditions, diagnoses and acts on machine stoppage and error conditions not fully covered by existing procedures and guidelines (e.g., resetting switches and other controls or making mechanical adjustments to maintain or restore equipment operations). In response to computer output instructions or error conditions, may deviate from standard procedures if standard procedures do not provide a solution. Refers problems which do not respond to corrective procedures.

COMPUTER OPERATOR IV

Adapts to a variety of nonstandard problems which require extensive operator intervention (e.g., frequent introduction of new programs, applications, or procedures). In response to computer output instructions or error conditions, chooses or devises a course of action from among several alternatives and alters or deviates from standard procedures if standard procedures do not provide a solution (e.g., reassigning equipment in order to work around faulty equipment or transfer channels); then refers problems. Typically, completed work is submitted to users without supervisory review.

COMPUTER OPERATOR V

Resolves a variety of difficult operating problems (e.g., making unusual equipment connections and rarely used equipment and channel configurations to direct processing through or around problems in equipment, circuits, or channels or reviewing test run requirements and developing unusual system configurations that will allow test programs to process without interfering with ongoing job requirements). In response to computer output instructions and error conditions or to avoid loss of information or to conserve computer time, operator deviates from standard procedures. Such actions may materially alter the computer unit's production plans. May spend considerable time away from the control station providing technical assistance to lower level operators and assisting programmers, systems analysts, and subject matter specialists in resolving problems.

COMPUTER PROGRAMMER I

Assists higher level staff by performing elementary programming tasks which concern limited and simple data items and steps which closely follow patterns of previous work done in the organization, e.g., drawing flow charts, writing operator instructions, or coding and testing routines to accumulate counts, tallies, or summaries. May perform routine programming assignments (as described in Level II) under close supervision. In addition, to assist higher level staff, may perform elementary fact-finding concerning a specified work process, e.g., a file of clerical records which is treated as a unit (invoices, requisitions, or purchase orders, etc.); report findings to higher level staff. May receive training in elementary fact-finding. Detailed, step-by-step instructions are given for each task and any deviation must be authorized by a supervisor. Work is closely monitored in progress and reviewed in detail upon completion.

COMPUTER PROGRAMMER II

At this level, initial assignments are designed to develop competence in applying established programming procedures to routine problems. Performs routine programming assignments that do not require skilled background experience but do require knowledge of established programming procedures and data processing requirements. Works according to clear cut and complete specifications. The data are refined and the format of the final product is very similar to that of the input or is well defined when significantly different, i.e., there are few, if any, problems with interrelating varied records and outputs. Maintains and modifies routine programs. Makes approved changes by amending program flow charts, developing detailed processing logic, and coding changes. Tests and documents modifications and writes operator instructions. May write routine new programs using prescribed specifications; may confer with EDP personnel to clarify procedures, processing logic, etc. In addition, may evaluate simple interrelationships in the immediate programming area, e.g., whether a contemplated change in one part of a simple program would cause unwanted results in a related part; confers with user representatives to gain an understanding of the situation sufficient to formulate the needed change; and implements the change upon approval of the supervisor or higher level staff. The incumbent is provided with charts, narrative descriptions of the functions performed, an approved statement of the product desired (e.g., a change in a local establishment report), and the inputs, outputs, and record formats. Reviews objectives and assignment details with higher level staff to insure thorough understanding; uses judgment in selecting among authorized procedures and seeks assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise. Work is usually monitored in progress; all work is reviewed upon completion for accuracy and compliance with standards.

COMPUTER PROGRAMMER III

As a fully qualified computer programmer, applies standard programming procedures and detailed knowledge of pertinent subject matter (e.g., work processes, governing rules, clerical procedures, etc.) in a programming area such as: a record keeping operation (supply, personnel and payroll, inventory, purchasing, insurance payments, depositor accounts, etc.); a well-defined statistical or scientific problem; or other standardized operation or problem. Works according to approved statements of requirements and detailed specifications. While the data are clear cut, related, and equally available, there may be substantial interrelationships of a variety of records and several varied sequences of formats are usually produced. The programs developed or modified typically are linked to several other programs in that the output of one becomes the input for another. Recognizes probable interactions of other related programs with the assigned program(s) and is familiar with related system software and computer equipment. Solves conventional programming problems. (In small organizations, may maintain programs which concern or combine several operations, i.e., users, or develop programs where there is one primary user and the others give input.) Performs such duties as: develops, modifies, and maintains assigned programs; designs and implements modifications to the interrelation of files and records within programs in consultations with higher level staff; monitors the operation of assigned programs and responds to problems by diagnosing and correcting errors in logic and coding; and implements and/or maintains assigned portions of a scientific programming project, applying established scientific programming techniques to well-defined mathematical, statistical, engineering, or other scientific problems usually requiring the translation of mathematical notation into processing logic and code. (Scientific programming includes assignments such as: using predetermined physical laws expressed in mathematical terms to relate one set of data to another; the routine storage and retrieval of field test data; and using procedures for real-time command and control, scientific data reduction, signal processing, or similar areas.) Tests and documents work and writes and maintains operator instructions for assigned programs. Confers with other EDP personnel to obtain or provide factual data. In addition, may carry out fact-finding and programming analysis of a single activity or routine problem, applying established procedures where the nature of the program, feasibility, computer equipment, and programming language have already been decided. May analyze present performance of the program and take action to correct deficiencies based on discussion with the user and consultation with and approval of the supervisor or higher level staff. May assist in the review and analysis of detailed program specifications and in program design to meet changes in work processes. Works independently under specified objectives; applies judgment in devising program logic and in selecting and adapting standard programming procedures; resolves problems and deviations according to established practices; and obtains advice where precedents are unclear or not available. Completed work is reviewed for conformance to standards, timeliness, and efficiency. May guide or instruct lower level programmers; may supervise technicians and others who assist in specific assignments. Works on complex programs under close direction of higher level staff or supervisor.