Federal Supply Schedule GS07F0102N

TW & Company, Incorporated Guard Services Cover Page General Services Administration

Federal Supply Service Authorized Federal Supply Schedule Price List

Updated December 12, 2011

On-line access to contract ordering information, and terms and conditions, up-to-date pricing, and the option to create and electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is: http://www.gsaadvantage.gov Schedule 084:

Alarm and Signal Systems/Facility Management Services, Guard Services FSC Group 63 Special Item No. 246-54: Alarm Guard Services

Contract Number No.:

Solutions and More (SAM):

Your Source for Law Enforcement, Facilities, Industrial and Environmental Services and Products For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at: http://www.fss.gsa.gov Contract Period:

November 15, 2007 through October 31, 2012 Contractor Information:

TW & Company, Incorporated

4355 Nicole Drive

Lanham, MD 20706 Telephone: (301) 918-2860

Toll-Free: (888)-252-2554 Facsimile: (301) 918-2861 Website:

www.twandcompany.com Contract Administration:

Tanya Walker, President/CEO - twalker@twandcompany.com

Michael Anduha, Vice President - manduha@twandcompany.com Business Size:

Woman-Owned

Large Business

Customer Information 1a.

Table of Awarded Special Item Numbers. 246-52 Guard Services 1b.

Pricing is based on the Wage Determination. See Table of Unit Pricing at end of this Price List.

2.

Maximum Order Limitation. $200,000 (Customers may place task orders above this level in accordance with FAR 8.404. Orders above this threshold are considered contract orders).

3.

Minimum Order. $100.00

4.

Geographic Coverage (delivery area). 48 contiguous states, District of Columbia, Alaska, Hawaii, Guam and Puerto Rico.

5.

Point(s) of Production. As negotiated in order.

6.

Discount from List Prices or Statement of Net Price. (FAR 8.404) A “Spot Reduction Discount” may be negotiated for orders over the maximum order value.

7.

Quantity Discounts. None 8.

Prompt Payment Terms. 0.5% for 20 days. Net 30 days.

9a.

Government Commercial Credit Card will be accepted up to the micro-purchase threshold of $2,500.

9b.

Government Commercial Credit Card will be accepted over the micro-purchase threshold.

10.

Foreign Items. Not Applicable.

11a.

Time of delivery. As negotiated in each order.

11b.

Expedited delivery. As negotiated in each order.

11c.

Overnight and 2-day delivery. Not available.

11d.

Urgent Requirements. Available on a case by case basis.

12.

F.O.B Point(s). Destination.

13a.

Ordering Address(es):

TW & Company, Incorporated

Attn: Tanya Walker 4355 Nicole Drive

Lanham, MD 20706 13b.

Ordering Procedures. For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s), and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules).

14.

Payment Address(es):

TW & Company, Incorporated

4355 Nicole Drive

Lanham, MD 20706

15.

Warranty provision. Standard Commercial. (Ref. Ordering Procedures for Services) 16.

Export Packing Charges. Not Applicable

17.

Terms and Conditions of Government Commercial Credit Card Acceptance. Applicable and determined on a case-by-case basis.

18.

Terms and conditions of rental, maintenance and repair (if applicable). Not Applicable.

19.

Terms and conditions of installation (if applicable). Not Applicable.

20.

Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable.

20a.

Terms and conditions for any other services (if applicable). Terms and conditions for travel and other direct costs incurred in performance and/or delivery of services will be defined and negotiated in each order. If travel is required a not-to-exceed amount shall be negotiated in the order and shall be performed and is reimbursable in accordance with Federal, Joint Travel Regulations in effect at the time of travel. Other Direct Costs shall also be negotiated as a not-to-exceed amount specified in the order.

21.

List of service and distribution point (if applicable).

TW & Company, Inc.

4355 Nicole Drive

Lanham, MD 20706

Phone: (301) 918-2860

Fax: (301) 918-2861

22.

List of participating dealers (if applicable). Not Applicable.

23.

Preventive maintenance (if applicable). Not Applicable.

24a.

Special attributes such as environmental attributes (e.g. recycled content, energy efficiency, and/or reduced pollutants). As negotiated per delivery order.

24b.

If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section 508.gov/.

25.

Data Universal Number System (DUNS) Number: 04322732627.

26.

Notification regarding registration in Central Contractor Registration (CCR) database. Registration updated annually. Cage Code is 1NS15.

Table of Contents 1TW & Company, Incorporated Guard Services Cover Page

2Customer Information

4Table of Contents

5Introduction

6Corporate Overview

7I. SIN 246-54 Guard Services Job-Category/Description/Pricing

8Access Escort – Secret, Top Secret & SCI:

9Administrative Assistant

9Alarm Monitor

11Court Security Officer: (CSO)

12General Clerk I: (Administrative Support Clerk)

13General Clerk II & III: (Receptionist)

14Guard I

15Guard II

16Police Officer I & II:

17Project Manager I

18Project Manager II

19Project Manager III:

21Project Manager IV

22Security Clerk

22Supervisor I

24Supervisor II

25Supervisor III and IV

28II. Ordering Procedures

31III. Labor Rates

Introduction

TW & Company, Incorporated (TW) would like to thank you for taking the time to review our GSA FSS Catalog.

As you review our catalog the following information will be listed: a Table of Contents, Corporate Overview; Contract and Contact Information; specifics related to SIN 246-54 Guard Services, Job-Categories/Descriptions, and Labor Rates.

TW is a full service contractor that has a proven reputation as a leader in providing physical security. Founded in 1998 by Tanya Walker, President/CEO, TW is a woman-owned, minority-owned business that is committed to not only meeting but also exceeding standards and client expectations with regard to security services. We have an exemplary corporate and management staff with extensive experience and backgrounds in law enforcement, the military and security.

The mission of TW is to provide the highest quality security solutions and services at the most cost effective manner and with a “Commitment to Excellence”. Our primary client is the Federal Government; however TW offers it services to commercial entities as well. Our “Commitment to Excellence” makes us a highly qualified service provider in the Federal security services market place. TW’s management team is comprised of veterans and other highly seasoned technical and business professionals with over 50 combined years of experience with the Federal government in the security industry. Our reputation has enabled us to obtain very prestigious contracts and has recently assisted us in being nominated in 2006 as “Prime Contractor of the Year” for the US Small Business Administration.

Currently, there is a large and growing need for commercial security firms to help protect our nation’s most critical assets. TW recognized this need and quickly set about the task of preparing ourselves to respond to and meet any and all security challenges that may be presented. We’ve studied the market, acquired the necessary credentials, and fostered industry relationships that benefit our customers, our partners, and our employees. In the process, we have established a solid reputation as a customer-focused, performance-minded provider of quality security services in the Federal market place.

TW realizes the importance of providing the highest quality service to our clients. We also value the market and industry in which we provide security services. This industry is extremely competitive and we guarantee to provide the highest standard of security to each client. We believe each contract must be performed with the client as a team. Therefore, TW has developed a team concept with each client and together we represent a whole unit dedicated to one purpose “The highest standard of security services and the highest quality of security services.”

Thank you again for your interest in TW & Company, Incorporated. We hope that you find our GSA FSS Catalog concise and informative.

TW is dedicated to a “Commitment of Excellence” and in providing innovative, cost-effective solutions for delivery of Guard Services.

Corporate Overview

TW & Company, Incorporated was founded on the principles of the highest levels of professionalism, quality service, reliability, and integrity along with cost realism and effectiveness. We realize that the Federal Government has many companies from which to choose when selecting a contractor to provide security services and other facilities management services. For this reason, TW has created and developed an unique team concept that enables us to provide the same level of quality service for all of our clients and contracts in both the Federal and commercial sectors.

As previously mentioned, TW has an executive and core staff that has combined over 50 years of experience in the Government contracting and security fields that is highly seasoned and has enormous experience with the Service Contract Act, Federal Acquisitions Regulations (FAR), and Contract Accounting Standards (CAS). Additionally, TW is one of a few companies that has a Certified Training Academy, which our employees, as well as other companies utilize to certify guards, supervisors and project managers. TW has also qualified and certified our Training Academy for various states and has developed a computerized training course for curriculum that does not require demonstrative lessons.

TW realizes that our employees, along with quality service are the foundation to our success. Therefore, we reward our employees with some of the industry’s best benefits, which include: paid training, medical, vision and dental insurance, LTD/STD, life insurance and pension and 401(k) plans. Our employees also benefit from monthly and annual employee recognition programs which include certificates of appreciation and monetary awards. Our appreciation for our employees has resulted in one of the lowest turnover rates in the industry.

We have also developed a Quality Assurance division that oversees the quality of our services, contractual training requirements, and safety and hazmat requirements for all contracts. In addition to our Quality Assurance Division, our Finance Department has extensive experience with Federal contracting and invoicing; DCAA audits and utilizes Deltek Accounting Systems to assist us in compliance with all US Accounting Standards, as well as yearly financial audits and semiannual banking audits.

TW’s Protective Services include but are not limited to: Guard Services (armed and unarmed), Mobile Patrols, Risk Assessment, Certified Law Enforcement Officers, Extensive Training Courses including Firearms/Range Courses, Fire Watch Services, Prevention and Rescue Services, Personal Protection Services, Retail Loss Prevention, Lobby Attendant/Concierge, EMT and Emergency Medical Services, Dispatch Services, Badging/Clerk Services, Administrative Support, Private Investigations/Background Check Services, Escort Security Services (TS & SCI Clearances) and Sensitive & Classified Document Transport & Incineration.

I. SIN 246-54 Guard Services Job-Category/Description/Pricing

TW & Company, Inc (TW) will respond to Solicitations for Guard Services.

All job-categories described herein will undergo a comprehensive background investigation and screening process, and where applicable will meet or exceed minimum experience/educational qualifications for a Guard II or meet or exceed other requirements as specified by the contracting authority (DOD, DOE, NASA etc.) for any given classification; each individual will clearly and effectively write and verbally communicate in English; and, where applicable, will meet GSA Federal Protective Service, and/or other contracting authority (DOD, DOE, NASA etc.) requirements as to age, medical examination and physical requirements; undergo pre-employment, and as required, periodic random or targeted illegal drug screening; and where legal undergo psychological/reliability screening. When applicable will meet all requirements for a Security Clearance and/or GSA suitability adjudication, and complete required firearms qualification and/or re-qualification, supervisor or other GSA Federal Protective Services, and/or other contracting authority (DOD, DOE, NASA etc.) requirements, and/or company mandated training prior to or immediately post employment when the latter is excepted or permitted by rule or law. Candidates must demonstrate maturity, sound judgment, excellent character, work-ethic, job-completion skills and dependability. Each will present a neat and professional appearance and perform courteously and professionally in the performance of their duties.

Important Notice

Each job-classification set-forth herein is intended to describe the general nature and tasking of work being performed by individuals assigned to a specific classification. They are not intended to be construed as an exclusive list of all duties, responsibilities and skills required in personnel so classified. Authority, duties, and individual responsibilities are ultimately defined by each client.

Management and supervisory job-classifications/titles listed are common to GSA Federal Protective Service solicitations, but ‘one classification’ does not necessarily fit all, either within the GSA Federal Protective mix, or those of other contracting authorities (DOD, DOE, NASA, etc). Please keep in mind that job-classifications/titles are often developed in the proposal process when either responsive to required criteria or as part of the contractor’s management, operations plan, etc. Therefore, the job-classifications/titles contained herein are a summary of titles and work descriptions and not the universe of options or a complete listing of contemporary titles now in use by TW & Company, Inc. prospective or respective clients. Custom titles, job-descriptions and labor costs are developed in response to client needs, tasking and organizational efficiency requirements.

Access Escort – Secret, Top Secret & SCI:

General Duties and Responsibilities:

· The Access Escort may be uniformed or non-uniformed, is unarmed and functions without limited arrest authority.

· Provides deterrence against the commission of wrongful acts committed against client employees, visitors, guests, their persons and property and property of the client.

· Monitors facility ingress and egress; ensures verification and issuance of client required identification.

· Oversight of mail and package deliveries; aids in discovery of security violations and early reporting of emergencies; provides directions, and informational assistance to employees, visitors and guests. Works from a fixed post and/or conducts roving patrols of facilities, grounds, parking lots, garages, and out buildings, etc. Remains alert to security risks and exposures and reports security, medical or other incidents requiring a public safety response and conducts general observation for fire or other hazardous conditions.

· Monitors intrusion detection, personal security devices, CCTV, fire and water pressure systems.

· Screens employees, guests and visitors entering assigned area; controls, issues and records visitor passes; maintains duty logs, and records visitor ingress and egress. Prepares written reports detailing security related activity and incidents and is direct report to first-line supervisor; testifies in administrative hearings, civil and criminal proceedings.

· This position intervenes when action to safeguard persons or property is appropriate. Access Escort job-descriptions are customized to meet the requirements of each assignment, exigent circumstances related thereto, and are subject to client approval.

Minimum Educational, Experiential Requirements:

· Graduate of an accredited high school or a Certificate of Completion of General Education Development requirements.

· Be at least 21 years of age with two (2) years work or security experience.

· Must be computer literate.

· Must have or be able to obtain client required clearance (secret/top secret/SCI).

· Posses a valid state driver’s license.

· Completion of state or local sanctioned security guard/officer training program meeting licensing requirements and issuance; meet client and/or TW required background, medical and psychological examination, illegal drug screening, mandated physical fitness tests, and all training required by the company.

· The candidate for this position must demonstrate maturity, strong customer service skills, sound judgment, excellent character, work-ethic, job-completion skills, dependability, and speak and write English fluently and communicate effectively using tact.

Citizenship:

· United States of America or, where excepted and approved by the Contracting Officer Representative, legal resident aliens with proper INS-issued work permits.

Administrative Assistant

General Duties and Responsibilities:

· Must be skilled in one or more work processing systems; types at a normal speed with accuracy in the preparation of a wide variety of correspondence, forms, and other material.

· Must be able to originate correspondence, complete complicated forms and spreadsheets.

· Responsible for the review of accounting data and accurate reporting to management.

· Maintains personnel files, conducts new hire orientation, administers insurance programs, researches and assists employees in resolving insurance issues, screens applications, schedules interviews and physicals.

· Must be able to give proper direction and supervision to General Clerk I, II and III personnel.

· Must be well-organized, accurate, and able to work independently.

· Must be able to communicate, both orally and in writing, with employees, management, client personnel, etc.

Minimum Educational, Experiential Requirements:

· High school diploma or GED.

· Must type at least 50 wpm in English.

· Five years of experience in a similar clerical or administrative position.

· Must successfully demonstrate customer services skills, such as public interaction, the ability to understand and communicate instructions, use of tact and courtesy, and have a clear speaking voice.

· Must successfully demonstrate the ability to construct and write clear, concise, accurate and detailed reports, and to maintain poise and self-control under stress.

· Must demonstrate a good work ethic, and be physically and mentally able to perform the position’s requirements.

· At least 21 years of age or a military veteran.

Citizenship:

· United States of America or, where excepted and approved by the Contracting Officer Representative, legal resident aliens with proper INS-issued work permits.

Alarm Monitor

Responsibility and Authority:

· This is a non-supervisory staff position responsible for alarm monitoring, telephone and radio communication within a dedicated physical location providing customer defined services, to customer identified cliental, within a customer specified geographical scope of operation.

· This position reports to their immediate supervisor and the Contract Manager.

Minimum Educational, Experiential Requirements:

· A high school diploma, or customer approved state or federal sanctioned certificate of high school equivalency; demonstrated experience with and ability to efficiently operate a typewriter, computer and/or telecommunications keyboard; ability, using the English language, to courteously and effectively verbally communicate with the general public, Government employees and law enforcement personnel regardless of jurisdiction; be able to effectively read, write, and understand detailed instructions, procedures, orders and training materials written in English to include the ability to compose (write) clear, concise and accurate reports, logs and documents; ability to maintain poise and self-control under stressful conditions; and experience in the effective operation of a telephone facsimile machine in both sending and receiving facsimile transmissions. If required by the customer, possess or be able to obtain a customer specified clearance.

· Be at least 21 years of age with two (2) years work or security experience.

· The individual must demonstrate a minimum of two (2) years experience operating voice radio systems and office telephones in a venue that provided the individual with practical knowledge and skills necessary to understand and apply Public Safety radio and telephone communication procedures and terminology, and in the maintenance of continual status awareness of multiple communications systems and/or multiple central alarm monitoring systems.

· Demonstrate ability to monitor surveillance camera/video monitoring systems; ability to operate intrusion, duress and fire warning systems and elevator emergency communications systems; and be certified or possess the ability to become certified on all law enforcement information networks as required by the customer.

· Be computer literate and familiar with MS Windows software; meet client and TW required background, medical and psychological examination, illegal drug screening, and all training required by the customer and/or TW; demonstrate maturity and self-confidence, exercise sound judgment, possess excellent character, work-ethic, job-completion skills, and dependability.

General Tasking:

· Operates and/or monitors voice radio communications, telephone and electronic systems, fire and security alarm systems and testing.

· Receives complaints, alarms and expedites calls for assistance and transmits routine and emergency instructions, making and responding to requests for assistance, dispatching appropriate public safety and/or security personnel, conducts routine roll-calls and on-air status checks.

· Operate Law Enforcement Information Network (LEIN) and/or National Crime Information Computer (NCIC) as authorized.

· Maintain all logs hand-written or electronic; complete all written reporting and notification requirements including incident; complaint, emergency notification logs, action and activity reports; issue Case Control Numbers as required.

· Monitor closed circuit video monitor systems and coordination of appropriate public safety response; operation and monitoring of access controls systems with appropriate response action and programming access computer functions, saving info as required and reporting out malfunctions, alarms and security violations.

· Monitor and operate Elevator Emergency Database and coordinate appropriate response in distress situations and reporting of malfunctions; operate multi-channel radio and telephone dispatch audio recording equipment.

· Maintain personnel status boards; perform operator level maintenance on all customer defined pertinent equipment and lines; perform intrusion and duress alarm testing to ensure good working order and ensure contact lists are current, accurate, and complete; and perform other duties as assigned relevant to job tasking.

Citizenship:

· Must be a citizen of the United States of America.

Court Security Officer: (CSO)

Responsibility and Authority:

· The Court Security Officer is uniformed and may be armed or unarmed and function with or without limited arrest authority depending on client requirements and authority to grant limited or full powers of arrest.

· CSOs provide deterrence against unauthorized and/illegal activities committed on Courthouse properties and generally promote a safe and secure environment for the Court; tasking involves protection of Judges, prosecutors, defense attorneys, court officials, support staff, defendants, plaintiffs (civil), witnesses and all other parties having business with the Court.

Minimum Educational, Experiential Requirements:

· Graduate of an accredited high school or a Certificate of Completion of General Education; must be at least 21 years of age, graduate of a certified civilian, or military law enforcement academy, and/or completion of state security officer licensing requirements; complete TW’s Court Security Officer Basic Training Course and if armed, meet firearms qualifications as mandated by law and/or the client and/or TW; knowledge of laws, law enforcement procedures, and use of Deadly Force Policy if armed; three (3) years law enforcement or security experience; must have or be able to obtain client required clearance; state driver’s license; completion of state or local sanctioned basic security guard/officer and firearms training program meeting licensing requirements and issuance; meet client and/or TW required background, medical and psychological examination, illegal drug screening, mandated physical fitness tests, and all training required by the company.

· The CSO must demonstrate maturity, sound judgment, excellent character, work-ethic, job-completion skills, dependability, and speak and write English fluently and communicate effectively using tact.

General Tasking:

· CSOs promote and maintain law and order through their presence and in controlling access to the Court by employees, visitors, and guest during ingress and egress and in conducting perimeter security functions.

· Make detections of miscreants when lawful and appropriate; provide directions, escorts, and informational assistance to employees, visitors and guests.

· Work from a fixed post and/or conducts foot and/or mobile roving patrols of facilities, grounds, parking lots, garages, and out buildings, screens individuals, visually inspects packages and vehicles, etc; confiscates contraband, functions under specific instructions applicable to each post; monitors intrusion detection, personal security devices (duress alarms), CCTV, operates x-ray machines, magnetometers; hand-held metal detectors, operates traffic control gates and doors, pedestrian control devices and turnstiles.

· Process law enforcement officer/agents’ weapons.

· Responds per client directives and instructions to emergency situations including, but not limited to: demonstrations; crowds that pose a threat; bomb threats; bombings; civil disturbances; security breaches; fires; explosions; electrical failures; chemical and gas leaks; natural disasters; biological, nuclear and chemical threats; medical emergencies; security violations; remains alert to security risks and exposures, and reports, records, security, medical or other incidents; conducts general observation for hazardous conditions; enforces Banning Orders.

· Secures entrances and exits during periods of an emergency; maintains duty logs, and records; prepares written reports detailing security related activity and incidents; communicates via two-way radios and cellular phones; wears level 3 “A” ballistic protection vest; if armed proficient in the use of hand-held firearms and such other lethal and non-lethal equipment as required for task fulfillment.

· Testifies in administrative hearings, civil and criminal proceedings.

· CSOs conduct themselves in a courteous and professional manner when interacting with co-workers, civil/federal law enforcement personnel, client employees, visitors and guests; safeguards Government property.

· This position intervenes when action to safeguard persons or property is appropriate.

Citizenship:

· United States of America or, where excepted and approved by the Contracting Officer Representative, legal resident aliens with proper INS-issued work permits.

General Clerk I: (Administrative Support Clerk)

Utilization:

· The position of Administrative Support Clerk is considered for utilization when a project is of sufficient size (number of security, supervisory, and/or support personnel,) and/or when management-work-load factors, geographic distribution factors, and/or complexity of scope-of-work justify the position, and/or when delivering a specialized or highly technical scope-of-work.

Responsibility:

· Performs general clerical tasks required for task order fulfillment; may be uniformed or non-uniformed. Report’s to office supervisor.

Minimum Educational, Experiential Requirements:

· Graduate of an accredited High School or possess a General Education Development certificate.

· Be at least 21 years of age with one (1) year of work experience.

· Must be computer literate, proficient in the use of automated word processing software and type forty-five (45) words per minute, speak and write English.

· Meet client and/or TW required background, medical and psychological examination, illegal drug screening, mandated physical fitness tests, and all training required by the company.

· The candidate for this job-category must demonstrate excellent character, work-ethic, telephone, communication and customer service skills and dependability.

General Tasking:

· Performs at entry level answering telephone, taking and delivering messages, typing, filing, mail receipt, sorting and delivery, and providing general clerical support functions.

· Performs in a courteous and professional manner when interacting with co-workers, public safety personnel, client employees, visitors and guests.

Citizenship:

· Must be a citizen of the United States of America or, where excepted and approved by the Contracting Officer Representative, legal resident aliens with proper INS-issued work permits.

General Clerk II & III: (Receptionist)

Utilization:

· The position of Receptionist is considered for utilization when a project is of sufficient size (number of security, supervisory, and/or support personnel,) and/or when management-work-load factors, geographic distribution factors, and/or complexity of scope-of-work justify the position, and/or when delivering a specialized or highly technical scope-of-work.

Responsibility:

· Meets, greets and directs visitors.

· Performs general clerical and/or security tasks required for task order fulfillment; reports to office supervisor or security supervisor as appropriate.

· May be uniformed or non-uniformed, armed or unarmed position as client directed.

Minimum Educational, Experiential Requirements:

· Graduate of an accredited High School or possess a General Education Development certificate and/or any combination of training, seminars, experience or education that provides the knowledge required to perform tasking requirement; graduate of a state sanctioned security officer/guard training program (uniformed or non-uniformed and whether armed or unarmed).

· Be at least 21 years of age (uniformed or non-uniformed and unarmed) with two (2) years of work experience; and be at least 25 years of age with five (5) years of civilian or military law enforcement experience and/or security experience if armed.

· Must be computer literate, speak and write English.

· The candidate for this job-category must demonstrate maturity, excellent character, work-ethic, communication and customer service skills, and dependability.

General Tasking:

· Tasking includes: first level access control; employee and visitor badging compliance, package inspection (as required).

· Determines nature of visits; directs visitors to appropriate persons or offices and announces arranged escorts.

· Provides information, alert to security and/or safety hazards and reports out as appropriate.

· Answers phone, maintains logs, issues visitor passes.

· Operates computer based access control systems, monitors fire and security alarms, and interior and exterior CCTV.

· Receives mail, packages and completes incident and/or other reports.

· Performs in a courteous and professional manner when interacting with co-workers, public safety personnel, client employees, visitors and guests.

Citizenship:

· Must be a citizen of the United States of America or, where excepted and approved by the Contracting Officer Representative, legal resident aliens with proper INS-issued work permits.

Guard I

General Duties and Responsibilities:

· Provides deterrence against the commission of wrongful acts committed against client employees, visitors, guests, their persons and property and property of the client.

· Aids in discovery of security violations and early reporting of emergencies; provides directions and informational assistance to employees, visitors and guests.

· Works from a fixed post and/or conducts roving patrols of facilities, grounds, parking lots, garages, and out buildings, etc.

· Remains alert to security risks and exposures and reports security, medical or other incidents requiring a public safety response and conducts general observation for fire or other hazardous conditions.

· Monitors intrusion detection, personal security devices, CCTV, fire and water pressure systems; screens employees, guests and visitors entering assigned area; maintains duty logs, and records visitor ingress and egress.

· Prepares written reports detailing security related activity and incidents and is direct report to first-line supervisor; testifies in administrative hearings, civil and criminal proceeding.

· This position intervenes only when minimal action to safeguard persons or property is appropriate. Unarmed Guard I job-descriptions are customized to meet the requirements of each assignment, exigent circumstances related thereto, and are subject to client approval.

Minimum Educational, Experiential Requirements:

· Graduate of an accredited high school or Certificate of Completion of General Education Development requirements; and meet one of the following experience/education requirements: three (3) years of security experience within past five years; or three (3) years civilian or military work experience or attendance at an institution of higher learning earning an Associate’s Degree, or a minimum of sixty (60) semester hours of college coursework in any field of study; or a graduate of an accredited local, county, state, military or federal law enforcement academy; or any reasonable combination of the foregoing, except when exempted by GSA Federal Protective Services rules or law; and completion of state or local sanctioned basic security guard/officer training program meeting licensing requirements and issuance.

· Must be 21 years of age or older

· Must successfully complete GSA Federal Protective Services required screening and training, and all training required by the company.

· The candidate for this job-category must demonstrate maturity, sound judgment, excellent character, work-ethic, job-completion skills, and dependability.

Citizenship:

· Must be a citizen of the United States of America or, where accepted and approved by the Contracting Officer Representative, legal resident aliens with proper INS-issued work permits.

Guard II

General Duties and Responsibilities:

· Provides deterrence against the commission of wrongful acts committed against client employees, visitors, guests, their persons and property and property of the client; aids in discovery of security violations and early reporting of emergencies; provides directions, and informational assistance to employees, visitors and guests.

· Works from a fixed post and/or conducts roving patrols of facilities, grounds, parking lots, garages, and out buildings, etc.

· Remains alert to security risks and exposures and reports security, medical or other incidents requiring a public safety response and conducts general observation for fire or other hazardous conditions.

· Monitors intrusion detection, personal security devices, CCTV, fire and water pressure systems; screens employees, guests and visitors entering assigned area; maintains duty logs, and records visitor ingress and egress.

· Prepares written reports detailing security related activity and incidents and is direct report to first-line supervisor; testifies in administrative hearings, civil and criminal proceeding.

· When appropriate provides assistance to Unarmed Guard I, II positions. This position intervenes when action to safeguard persons or property is appropriate and may require usage of firearms.

· Armed Guard job-descriptions are customized to meet the requirements of each assignment, exigent circumstances related thereto, and are subject to client approval.

Minimum Educational, Experiential Requirements:

· Graduate of an accredited high school or Certificate of Completion of General Education Development requirements; and meet one of the following experience/education requirements: three (3) years of security experience within past five years; or three (3) years civilian or military work experience; or attendance at an institution of higher learning earning an Associate’s Degree, or a minimum of sixty (60) semester hours of college coursework in any field of study; or a graduate of an accredited local, county, state, military or federal law enforcement academy; or any reasonable combination of the foregoing, except when exempted by GSA Federal Protective Services rules or law related to incumbent employees.

· Must be computer literate; knowledge of laws, law enforcement procedures, and use of Deadly Force Policy.

· Must meet legal mandates and training requirements for arrest authority when arrest authority is a requirement.

· Must have or be able to obtain client required clearance.

· Posses a valid state driver’s license; completion of state or local sanctioned security guard/officer and firearms training program meeting licensing requirements and issuance.

· Possess a valid concealed carry permit (non-uniformed); meet client and/or TW required background, medical and psychological examination, illegal drug screening, mandated physical fitness tests, and all training required by the company.

· Must be 21 years of age or older; the candidate for this position must demonstrate maturity, sound judgment, excellent character, work-ethic, job-completion skills, dependability, speak and write English fluently and communicate effectively using tact.

Citizenship:

· United States of America or, where excepted and approved by the Contracting Officer Representative, legal resident aliens with proper INS-issued work permits.

Police Officer I & II:

Responsibility and Authority:

· The Police Officer is uniformed, armed, with arrest authority

· Police Officers provide deterrence against unauthorized and/illegal activities on DOE sites, including potentially life-threatening activities, protection of information, programs, Government facilities and property; ensures the safety and security of DOE personnel, visitors and property.

· Aids in discovery and reporting of wrongful and unsafe acts, security violations, early notice of emergencies, preliminary evaluation, response to, reporting and assurance of appropriate contractor, civil/federal response.

· Make detention of miscreants when lawful and appropriate; reports to supervisor.

· DOE contractor Police Officers I & II are vested with arrest and use of force under authority granted by section 161.k of the Atomic Energy Act of 1954 (42 U.S.C. 2011 et seq.) as specified in 10CFR1047. Police Officers are authorized to make arrests within the boundaries of the DOE site to which assigned. Arrest authority applies on both federal and non-federal property; arrestee’s (detainees) are held until turned over to appropriate civil/federal authority for disposition.

Minimum Educational, Experiential Requirements:

· Graduate of an accredited high school or a Certificate of Completion of General Education; must be at least 21 years of age or older, graduate of a certified civilian, or military law enforcement academy, complete Police Officer Basic Training Course, meet firearms qualifications as mandated by DOE using DOE approved courses of fire; knowledge of laws, law enforcement procedures, and use of Deadly Force Policy; three (3) years law enforcement experience; must have or be able to obtain a DOE “Q” clearance; state driver’s license; if required completion of state or local sanctioned basic security guard/officer and firearms training program meeting licensing requirements and issuance; meet DOE required background, medical and psychological examination, illegal drug screening, mandated physical fitness tests, and all training required by the company.

· The Police Officer must demonstrate maturity, sound judgment, excellent character, work-ethic, job-completion skills and dependability.

General Tasking:

· Police Officers promote law and order; make detections of miscreants when lawful and appropriate; conduct access control functions related to employee, visitor, and guest ingress and egress in controlled environments.

· Provide directions, escorts, and informational assistance to employees, visitors and guests.

· Work from a fixed post and/or conducts foot and/or mobile roving patrols of facilities, grounds, parking lots, garages, and out buildings, visually inspects vehicles, etc; confiscates contraband, functions under specific instructions applicable to each post; monitors intrusion detection, personal security devices (duress alarms), CCTV, fire and water pressure systems; operates x-ray machines, magnetometers; hand-held metal detectors, National Finance Center Database/DOE custom database visitor processing program.

· Operates traffic control gates and doors, pedestrian control devices and turnstiles; responds per DOE directives and instructions to emergency situations including, but not limited to: demonstrations; crowds that pose a threat; bomb threats; bombings; civil disturbances; security breaches; fires; explosions; electrical failures; loss of water pressure; chemical and gas leaks; natural disasters; biological, nuclear and chemical threats; medical emergencies; facility alarms (security, fire-alarm, duress, and intrusion detection systems) security violations.

· Remains alert to security risks and exposures, and reports, records, security, medical or other incidents.

· Conducts general observation for fire or other hazardous conditions; secures entrances and exits during periods of an emergency; controls, issues and records visitor passes; maintains duty logs, and records.

· Prepares written reports detailing security related activity and incidents/

· Communicate via two-way radios and cellular phones; wear level 3 “A” ballistic protection vest.

· Proficient in the use of shoulder fired and hand-held firearms and such other lethal and non-lethal equipment as required for task fulfillment; testifies in administrative hearings, civil and criminal proceedings.

· Police Officers conduct themselves in a courteous and professional manner when interacting with co-workers, civil/federal law enforcement personnel, DOE employees, visitors and guests.

· This position intervenes when action to safeguard persons or property is appropriate.

Citizenship:

· Must be a citizen of the United States of America

Project Manager I

Responsibility and Authority:

· The Project Manager I is the senior TW executive assigned to a security project employing up to 30 unarmed security, supervisory and/or support personnel except when a direct report to a General Manager. Personnel may be assigned to a specific physical location or multiple locations within a city, county, state or region.

· This position is delegated authority to act on behalf of the corporation and is a direct report to the client. The Project Manager is delegated authority and autonomy necessary to fulfill all managerial, administrative, operational and contract responsibilities required for the management of a security project in the fulfillment of scope-of-work mandates, and in meeting TW policy and procedures requirements.

· The Project Manager is a direct report to TW corporate level executive management except when the position is a direct report to a General Manager who becomes the direct report to the client and corporate.

Minimum Educational, Experiential Requirements:

· Graduate of an accredited Junior or Community College with a degree in an associated discipline, and/or five (5) years private security experience with two (2) years in a management or supervisory position, and/or a graduate of an accredited local, county, state, military or Federal law enforcement academy with five (5) years law enforcement or security experience with two (2) years in a management or supervisory position.

· Be at least 21 years of age with two (2) years work or security experience.

General Tasking:

· Provide management, leadership, planning, data and financial analysis, technical guidance and oversight; ensure positive client relationships, responsiveness, satisfaction, partnering, issue resolution and solutions input; ensure effective employee relations, supervisory performance evaluations, and conduct fair and impartial disciplinary actions.

· Ensure operational effectiveness and efficiency, quality assurance, safety, training, employee development, records management, budget and fiscal control, innovation. Exercise sound judgment, critical thinking and analysis; testifies in administrative hearings, civil and criminal proceedings.

· Specific job-descriptions are customized to meet the requirements of each project, exigent circumstances related thereto, and are subject to client approval.

Citizenship:

· Must be a citizen of the United States of America

Project Manager II

Responsibility and Authority:

· The Project Manager II is the senior TW executive assigned to a security project employing up to 100 armed security, supervisory and/or support personnel (not including Police Officer I, Police Officer II or CSO) except when a direct report to a General Manager. Personnel may be assigned to a specific physical location or multiple locations within a city, county, state or region. This position is delegated authority to act on behalf of the corporation and is a direct report to the client.

· The Project Manager is delegated authority and autonomy necessary to fulfill all managerial, administrative, operational and contract responsibilities required for the management of a security project in the fulfillment of scope-of-work mandates, and in meeting TW policy and procedures requirements.

· The Project Manager is a direct report to TW corporate level executive management unless a direct report to a General Manager who becomes the direct report to corporate.

Minimum Educational, Experiential Requirements:

· Graduate of an accredited four year college or university with a Bachelor’s degree when specialized or technical knowledge and experience is required to fulfill tasking responsibilities arising from scope-of-work and/or size and complexity of work force including technical support functions, and/or seven (7) years private or public sector security experience with three (3) years in a management or supervisory position, and/or a graduate of an accredited local, county, state, military or Federal law enforcement academy with seven (7) years law enforcement or security experience with three (3) years in a management or supervisory position.

· When a project of up to 100 security, supervisory and/or support armed personnel, requires delivery of a specialized or highly technical scope-of-work exceeding normal-and-customary GSA/Federal Protective Services requirements, minimum educational and experiential requirements for a Project Manager II will rise to those of a Project Manager III, pay level 1, 2 or 3.

· Be at least 21 years of age with two (2) years work or security experience.

General Tasking:

· Provide management, leadership, planning, data and financial analysis, technical guidance and oversight; ensure positive client relationships, responsiveness, satisfaction, partnering, issue resolution and solutions input.

· Ensure effective employee relations, supervisory performance evaluations, and conduct fair and impartial disciplinary actions; ensure operational effectiveness and efficiency, quality assurance, safety, training, employee development, records completion and management, budget and fiscal control, innovation.

· Exercise sound judgment, critical thinking and analysis; testifies in administrative hearings, civil and criminal proceedings; Specific job-descriptions are customized to meet the requirements of each project, exigent circumstances related thereto, and are subject to client approval.

Citizenship:

· Must be a citizen of the United States of America Project Manager III:

Responsibility and Authority:

· The Project Manager III is the senior TW executive assigned to a security project employing up to 200 security (including Police Officer I, Police Officer II and CSO), supervisory and/or support personnel except when a direct report to a General Manager. Personnel may be assigned to a specific physical location or multiple locations within a city, county, state or region. This position is delegated authority to act on behalf of the corporation and is a direct report to the client.

· The Project Manager is delegated authority and autonomy necessary to fulfill all managerial, administrative, operational and contract responsibilities required for the management of a security project in the fulfillment of scope-of-work mandates, and in meeting TW policy and procedures requirements.

· The Project Manager is a direct report to TW corporate level executive management except when a direct report to a General Manager who becomes the direct report to corporate.

Minimum Educational, Experiential Requirements:

· Graduate of an accredited public or private four year college or university, and/or a Master’s or Doctorate degree in a relevant discipline when specialized or technical knowledge and experience is required to fulfill tasking responsibilities arising from scope-of-work and/or size and complexity of the work-force including technical support functions, and/or a graduate from an accredited local, county, state, military or Federal law enforcement academy with eight (8) to ten (10) years of supervisory and management experience in security or law enforcement with…