FSS-84 - Firstline Transportation Security, Inc. - GS07F0021U

FirstLine Transportation Security, Inc.

Customer- Focused Security. FirstLine Transportation Security is a leading provider of a broad array of security guard/screening services and technical/administrative security support services to the federal government.

SCHEDULE TITLE: Federal Supply Schedule 084 – Total Solutions for Law Enforcement, Security, Facilities Management, Fire, Rescue, Special Purpose Clothing, Marine Craft, and Emergency/Disaster Response, FSC Group: 63 – Alarm and Signal Systems/Facility Management Systems/Professional Security/Facility Management Services and Guard Services

CONTRACT NUMBER: GS-07F-0021U

CONTRACT PERIOD: October 1, 2017 through September 30, 2022

CONTRACTOR: FirstLine Transportation Security, Inc.

7135 Charlotte Pike, Suite 100 Nashville, TN 37209

Phone: 615-399-1839

FAX#: 615-301-1195

EMAIL: jburnett@firstlinets.com.com WEB: www.firstlinets.com

CONTRACTOR’S ADMINISTRATION SOURCE: Jim Burnett, Executive Vice President, BUSINESS SIZE: Large

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s):

SIN DESCRIPTION

246 52 Professional Security/Facility Management Services 246 54 Guard Services

246 54 RC Guard Services for State and Local Disaster Recovery

1b. Lowest Priced Model Number and Price for Each SIN:

(Government net price based on a unit of one)

SIN MODEL PRICE

(NA/Services)

1c. Services Offered

See 1 a

FirstLine Transportation Security, Inc.

GS-07F-0021U

2. MAXIMUM ORDER GUIDELINE: SINs 246 52 and 246 54: $200,000 per SIN/per Order

*If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for this requirement

(2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER LIMITATION: $100

4. GEOGRAPHIC COVERAGE: 50 States, DC, Territories (see awarded wage determination locations)

5. PRODUCTION POINT: N/A Services

6. BASIC DISCOUNT: See approved price schedule. For calculation of the GSA Schedule price (price paid by customers ordering from the GSA Schedule), the contractor should apply the appropriate discounts then add the prevailing IFF rate to the negotiated price (Net GSA price). Prices shown include the calculated IFF. Currently the IFF rate is 0.75%

7. QUANTITY DISCOUNTS: None

8. PROMPT PAYMENT TERMS: Net 30 Days

9a. GOVERNMENT PURCHASE CARDS MUST BE ACCEPTED UP TO THE MICROPURCHASE

THRESHOLD

9b. GOVERNMENT PURCHASE CARDS ARE NOT ACCEPTED ABOVE THE MICROPURCHASE THRESHOLD (Contractor to revise prior to distribution if larger credit card orders will be accepted)

10. FOREIGN ITEMS: N/A

11a. TIME OF DELIVERY: 30 DARO

11b. EXPEDITED DELIVERY: 5 DARO

11c. OVERNIGHT and 2-day DELIVERY: Consult with Contractor

11d. URGENT REQUIREMENTS: Consult with Contractor

12. FOB POINT: N/A Services

13a. ORDERING ADDRESS: Same as Contractor’s address

13b. ORDERING PROCEDURES: For Supplies and Services, the ordering procedures and information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. PAYMENT ADDRESS: 7135 Charlotte Pike, Suite 100, Nashville, TN 37209

15. WARRANTY PROVISIONS: N/A

16. EXPORT PACKING CHARGES: N/A

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: Purchases accepted up to the micro-purchase threshold only.

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE): N/A

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS

AND ANY DISCOUNTS FROM LIST PRICES (IF APPLICABLE): N/A

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

23. PREVENTATIVE MAINTENANCE (IF APPLICABLE): N/A

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

24b. SECTION 508 COMPLIANCE FOR EIT: N/A

25. DATA UNIVERSAL NUMBER SYSTEM (DUNS) NUMBER: 13-447-3136

26. NOTIFICATION REGARDING REGISTRATION IN CENTRAL CONTRACTOR REGISTRATION

(CCR) DATABASE: Cage Code 3RPN6.

FIRSTLINE TRANSPORTATION SECURITY

Professional Security/Facility Management Services Awarded Labor Categories 246-52 (Updated December 2017)

1. Program Manager 1

2. Program Manager 2

3. Operations Center Operator 1

4. Operations Center Operator 2

5. Personnel Security Assistant 1

6. Personnel Security Assistant 2

7. Investigator 1

8. Adjudicator/Case Analyst 1

9. Adjudicator/Case Analyst 2

10. Adjudicator/Case Analyst 3

11. Training Instructor 1

12. Training Instructor 2

13. Security Support Specialist 1

14. Security Support Specialist 2

15. Security Support Specialist 3

City, State

Kansas City & National

Unless Otherwise Specified

Washington, DC, Northern VA, Maryland

Cleveland, OH

Program Manager 1 56.08 60.63 58.20 Program Manager 2 63.54 68.69 65.94

Operations Center Operator 1 36.11 39.04 37.47 Operations Center Operator 2 49.29 53.29 51.15

Personnel Security Assistant 1 37.55 40.60 38.97 Personnel Security Assistant 2 41.53 44.90 43.10

Investigator 45.79 49.50 47.51 Adjudicator/Case Analyst 1 50.36 54.46 52.27 Adjudicator/Case Analyst 2 57.96 62.67 60.15 Adjudicator/Case Analyst 3 75.15 81.26 78.00

Training Instructor 1 48.34 52.26 50.16 Training Instructor 2 54.31 58.72 56.36

City, State Atlanta, GA Miami, FL Chicago, IL Program Manager 1 58.39 59.21 58.89 Program Manager 2 66.15 67.08 69.46

Operations Center Operator 1 37.60 38.12 37.92 Operations Center Operator 2 51.32 52.04 53.89

Personnel Security Assistant 1 39.10 39.64 41.05 Personnel Security Assistant 2 43.24 43.85 45.40

Investigator 47.67 48.34 50.05 Adjudicator/Case Analyst 1 52.44 53.18 55.06 Adjudicator/Case Analyst 2 60.35 61.19 63.36 Adjudicator/Case Analyst 3 78.26 79.36 82.17

Training Instructor 1 50.33 51.04 50.77 Training Instructor 2 56.55 57.34 59.37

City, State Dallas/Ft. Worth Houston Denver Program Manager 1 59.08 63.18 60.10 Program Manager 2 66.94 71.58 68.10

Operations Center Operator 1 38.04 40.68 38.70 Operations Center Operator 2 51.93 55.53 52.83

Personnel Security Assistant 1 39.56 42.30 40.24 Personnel Security Assistant 2 43.76 46.79 44.51

Investigator 48.23 51.58 49.07 Adjudicator/Case Analyst 1 53.06 56.75 53.98 Adjudicator/Case Analyst 2 61.06 65.30 62.12 Adjudicator/Case Analyst 3 79.18 84.68 80.56

Training Instructor 1 50.92 54.46 51.81 Training Instructor 2 57.21 61.19 58.21

City, State Phoenix Milwaukee Raleigh/Durham Program Manager 1 57.17 57.94 57.81 Program Manager 2 64.78 65.65 65.50

Operations Center Operator 1 36.81 37.31 37.22 Operations Center Operator 2 50.25 50.93 50.82

Personnel Security Assistant 1 38.28 38.80 38.71 Personnel Security Assistant 2 42.34 42.92 42.82

Investigator 46.68 47.31 47.20 Adjudicator/Case Analyst 1 51.35 52.04 51.92 Adjudicator/Case Analyst 2 59.09 59.89 59.75 Adjudicator/Case Analyst 3 76.63 77.67 77.49

Training Instructor 1 49.28 49.95 49.83 Training Instructor 2 55.37 56.12 55.99

Norfolk/Portsmouth/ Virginia Beach, VA New Orleans Nashville, TN Orlando, FL

Program Manager 1 56.08 56.08 56.08 56.08 Program Manager 2 65.36 63.54 63.54 63.54

Operations Center Operator 1 36.11 36.11 36.11 36.11 Operations Center Operator 2 49.29 49.29 49.29 49.29

Personnel Security Assistant 1 37.55 37.55 37.55 37.55 Personnel Security Assistant 2 41.53 41.53 41.53 41.53

Investigator 45.78 45.78 45.78 45.78 Adjudicator/Case Analyst 1 50.37 50.37 50.37 50.37 Adjudicator/Case Analyst 2 57.59 57.96 57.96 57.96 Adjudicator/Case Analyst 3 75.16 75.16 75.16 75.16

Training Instructor 1 48.34 48.34 48.34 48.34 Training Instructor 2 54.31 54.31 54.31 54.31

FIRSTLINE TRANSPORTATION SECURITY

Guard Services Awarded Labor Categories 246-54 (Updated, December 2017):

1. Guard/Screener, Level 1

2. Guard/Screener, Level 2

3. Guard/Screener, Level 3

4. Lead Guard/Lead Screener, Level 1

5. Lead Guard/Lead Screener, Level 2

6. Lead Guard/Lead Screener, Level 3

7. Guard Supervisor/Screening Supervisor, Level 1

8. Guard Supervisor/Screening Supervisor, Level 2

9. Guard Supervisor/Screening Supervisor, Level 3

10. Duty Manager, Level 1

11. Duty Manager, Level 2

12. Administrative Assistant 1

13. Administrative Assistant 2

14. Program Manager 1

15. Program Manager 2

16. Operations Center Operator 1

17. Operations Center Operator 2

18. Personnel Security Assistant 1

19. Personnel Security Assistant 2

20. Investigator 1

21. Adjudicator/Case Analyst 1

22. Adjudicator/Case Analyst 2

23. Adjudicator/Case Analyst 3

24. Training Instructor 1

25. Training Instructor 2

Localities

1. Kansas

2. Missouri

3. Kansas City, MO (Screen and security rates)

4. Washington, DC

5. Cleveland, OH

6. Atlanta, GA

7. Miami, FL

8. Chicago, IL

9. Dallas, TX

10. Houston, TX

11. Denver, CO

12. Phoenix, AZ

13. Milwaukee, WI

14. Raleigh, NC

15. Portsmouth/Norfolk, VA

16. New Orleans, LA

17. Nashville, TN

18. Orlando, FL

19. Sacramento, CA

Labor Rates by locality:

KANSAS

Service Location WD # Date Labor Category Job Code Hourly Rate

Kansas Counties of Johnson, Leavenworth, Linn, Miami, Wyandotte

15-5105, Revision

08-3/2017

Guard I 27101 $30.78 Guard II 27102 $36.31 Court Security Officer 27010 $43.29 Access Control Officer 27102 $36.31 General Security Clerk 1113 $35.07 Alarm Monitor 27102 $37.06 Security Dispatcher 27102 $36.31 Corrections Officer 27008 $40.49 Security Police Officer 27131 $46.38 Project Manager $75.55 Area Manager $57.79 Site Manager $42.66

Missouri

Service Location WD # Date Labor Category Job Code Hourly Rate

Missouri Counties of Bates, Caldwell, Cass, Clay, Clinton, Jackson, Lafayette

15-5105, Revision

8/3/2017

Guard I 27101 $30.97 Guard II 27102 $36.83 Court Security Officer 27010 $43.83 Access Control Officer 27102 $36.83 General Security Clerk 1113 $35.62 Alarm Monitor 27102 $37.57 Security Dispatcher 27102 $36.83 Corrections Officer 27008 $41.03 Security Police Officer 27131 $47.68 Project Manager $75.55 Area Manager $57.79 Site Manager $42.66

City, State Kansas City, MO Washington, DC Cleveland, OH

Wage Determination #, Revision # 2005-2307, Revision #7

2005-2103, Revision #6

2005-2415, Revision #5

Wage Date 6/11/2008 5/29/2008 7/25/2008 Screener, Level 1 26.25 28.38 27.24 Screener, Level 2 30.37 32.84 31.52 Screener, Level 3 39.30 42.49 40.78 Lead Screener, Level 1 37.82 40.89 39.25 Lead Screener, Level 2 38.33 41.44 39.77 Lead Screener, Level 3 41.44 44.80 43.00 Screening Supervisor, Level 1 46.01 49.74 47.74 Screening Supervisor, Level 2 47.19 51.02 48.97 Screening Supervisor, Level 3 52.23 56.47 54.20 Duty Manager, Level 1 48.88 52.85 50.73 Duty Manager, Level 2 50.34 54.43 52.24 Administrative Assistant 1 28.60 34.09 29.68 Administrative Assistant 2 36.19 42.29 37.55 Program Manager 1 56.08 60.63 58.20 Program Manager 2 63.54 68.69 65.94 Operations Center Operator 1 36.11 39.04 37.47 Operations Center Operator 2 49.29 53.29 51.15 Personnel Security Assistant 1 37.55 40.60 38.97 Personnel Security Assistant 2 41.53 44.90 43.10 Investigator 45.79 49.50 47.51 Adjudicator/Case Analyst 1 50.36 54.46 52.27 Adjudicator/Case Analyst 2 57.96 62.67 60.15 Adjudicator/Case Analyst 3 75.15 81.26 78.00 Training Instructor 1 48.34 52.26 50.16 Training Instructor 2 54.31 58.72 56.36

City, State Atlanta, GA Miami, FL Chicago, IL

2005-2133, Revision #5

2005-2119, Revision #7

2005-2167, Revision #6

Wage Date 6/17/2008 9/19/2008 5/29/2008 Guard/Screener, Level 1 27.33 27.71 28.70 Guard/Screener, Level 2 31.62 32.07 33.20 Guard/Screener, Level 3 40.92 41.49 42.96 Lead Guard/Lead Screener, Level 1 39.38 39.93 41.34 Lead Guard/Lead Screener, Level 2 39.90 40.46 41.90 Lead Guard/Lead Screener, Level 3 43.14 43.75 45.30 Guard Supervisor/Screening Supervisor, Level 1 47.90 48.57 50.29 Guard Supervisor/Screening Supervisor, Level 2 49.14 49.82 51.59 Guard Supervisor/Screening Supervisor, Level 3 54.38 55.14 57.10 Duty Manager, Level 1 50.99 51.61 51.34 Duty Manager, Level 2 52.42 53.15 55.03 Administrative Assistant 1 31.58 30.20 33.23 Administrative Assistant 2 39.48 38.20 42.75 Program Manager 1 58.39 59.21 58.89 Program Manager 2 66.15 67.08 69.46 Operations Center Operator 1 37.60 38.12 37.92 Operations Center Operator 2 51.32 52.04 53.89 Personnel Security Assistant 1 39.10 39.64 41.05 Personnel Security Assistant 2 43.24 43.85 45.40 Investigator 47.67 48.34 50.05 Adjudicator/Case Analyst 1 52.44 53.18 55.06 Adjudicator/Case Analyst 2 60.35 61.19 63.36 Adjudicator/Case Analyst 3 78.26 79.36 82.17 Training Instructor 1 50.33 51.04 50.77 Training Instructor 2 56.55 57.34 59.37

City, State Dallas, TX Houston, TX Denver, CO

2005-2509, Revision #6

2005-2515, Revision #7

205-2081, Revision #6

Wage Date 9/11/2008 7/23/2008 9/19/2008 Guard/Screener, Level 1 27.65 29.57 28.13 Guard/Screener, Level 2 32.00 34.22 32.55 Guard/Screener, Level 3 41.40 44.27 42.12 Lead Guard/Lead Screener, Level 1 39.84 42.61 40.53 Lead Guard/Lead Screener, Level 2 40.38 43.18 41.08 Lead Guard/Lead Screener, Level 3 43.65 46.68 44.41 Guard Supervisor/Screening Supervisor, Level 1 48.47 51.83 49.31

Guard Supervisor/Screening Supervisor, Level 2 49.72 53.17 50.58

Guard Supervisor/Screening Supervisor, Level 3 55.02 58.84 55.98

Duty Manager, Level 1 51.50 55.07 52.39 Duty Manager, Level 2 53.03 56.72 53.95 Administrative Assistant 1 30.13 32.23 30.66 Administrative Assistant 2 38.12 40.77 38.78 Program Manager 1 59.08 63.18 60.10 Program Manager 2 66.94 71.58 68.10 Operations Center Operator 1 38.04 40.68 38.70 Operations Center Operator 2 51.93 55.53 52.83 Personnel Security Assistant 1 39.56 42.30 40.24 Personnel Security Assistant 2 43.76 46.79 44.51 Investigator 48.23 51.58 49.07 Adjudicator/Case Analyst 1 53.06 56.75 53.98 Adjudicator/Case Analyst 2 61.06 65.30 62.12 Adjudicator/Case Analyst 3 79.18 84.68 80.56 Training Instructor 1 50.92 54.46 51.81 Training Instructor 2 57.21 61.19 58.21

City, State Phoenix, AZ Milwaukee, WI Raleigh, NC

Wage Date

2005-2023 Revision #9 5/29/2008

2005-2581 Revision #6 9/19/2008

2005-2401 Revision #6 5/29/2008

Guard/Screener, Level 1 26.76 27.12 27.06 Guard/Screener, Level 2 30.96 31.38 31.31 Guard/Screener, Level 3 40.06 40.61 40.51 Lead Guard/Lead Screener, Level 1 38.56 39.08 38.99 Lead Guard/Lead Screener, Level 2 39.07 39.60 39.51 Lead Guard/Lead Screener, Level 3 42.24 42.82 42.72 Guard Supervisor/Screening Supervisor, Level 1 46.90 47.54 47.43

Guard Supervisor/Screening Supervisor, Level 2 48.11 48.76 48.65

Guard Supervisor/Screening Supervisor, Level 3 53.25 53.97 53.84

Duty Manager, Level 1 49.84 50.51 50.40 Duty Manager, Level 2 51.32 52.02 51.90 Administrative Assistant 1 30.03 30.08 29.49 Administrative Assistant 2 37.76 37.92 37.31 Program Manager 1 57.17 57.94 57.81 Program Manager 2 64.78 65.65 65.50 Operations Center Operator 1 36.81 37.31 37.22 Operations Center Operator 2 50.25 50.93 50.82 Personnel Security Assistant 1 38.28 38.80 38.71 Personnel Security Assistant 2 42.34 42.92 42.82 Investigator 46.68 47.31 47.20 Adjudicator/Case Analyst 1 51.35 52.04 51.92 Adjudicator/Case Analyst 2 59.09 59.89 59.75 Adjudicator/Case Analyst 3 76.63 77.67 77.49 Training Instructor 1 49.28 49.95 49.83 Training Instructor 2 55.37 56.12 55.99

Norfolk/Portsmouth/ Virginia Beach, VA New Orleans, LA Nashville, TN Orlando, FL

Wage Determination #, Revision # 2005-2543

Revision #7 2005-2233

Revision #7 2005-2497

Revision #8 2005-2123

Revision #6 Wage Date 5/29/2008 8/15/2008 6/13/2008 5/29/2008

Guard/Screener, Level 1 26.25 26.25 26.26 26.25 Guard/Screener, Level 2 30.37 30.37 30.37 30.37 Guard/Screener, Level 3 39.30 39.30 39.30 39.30 Lead Guard/Lead Screener, Level 1 37.82 37.82 37.82 37.82 Lead Guard/Lead Screener, Level 2 38.33 38.33 38.33 38.33 Lead Guard/Lead Screener, Level 3 41.44 41.44 41.44 41.44 Guard Supervisor/Screening Supervisor, Level 1 46.01 46.01 46.01 46.01 Guard Supervisor/Screening Supervisor, Level 2 47.19 47.19 47.19 47.19 Guard Supervisor/Screening Supervisor, Level 3 52.23 52.23 52.23 52.23 Duty Manager, Level 1 48.88 48.88 48.88 48.88 Duty Manager, Level 2 50.34 50.34 50.34 50.34 Administrative Assistant 1 28.60 28.60 28.60 28.60 Administrative Assistant 2 36.19 36.19 36.19 36.19 Program Manager 1 56.08 56.08 56.08 56.08 Program Manager 2 65.36 63.54 63.54 63.54 Operations Center Operator 1 36.11 36.11 36.11 36.11 Operations Center Operator 2 49.29 49.29 49.29 49.29 Personnel Security Assistant 1 37.55 37.55 37.55 37.55 Personnel Security Assistant 2 41.53 41.53 41.53 41.53 Investigator 45.78 45.78 45.78 45.78 Adjudicator/Case Analyst 1 50.37 50.37 50.37 50.37 Adjudicator/Case Analyst 2 57.59 57.96 57.96 57.96 Adjudicator/Case Analyst 3 75.16 75.16 75.16 75.16 Training Instructor 1 48.34 48.34 48.34 48.34 Training Instructor 2 54.31 54.31 54.31 54.31

Labor Category Descriptions:

SECURITY SERVICES – LABOR CATEGORIES

Job Title: Security Officer I

General Experience: Two years of continuous work experience that demonstrates reliability, dependability, and good judgment. Must successfully complete a background investigation, including criminal and employment checks as well as a drug screening. Must have good interpersonal skills and present a neat and professional appearance.

Three years of continuous work experience that demonstrates reliability, dependability, attention to detail, and a good work ethic. Required to demonstrate continuing physical fitness.

Training/Education: Requires high school diploma or GED and completion of a certified security training program or local, state or federal law enforcement training academy.

Functional Responsibility: Carries out instruction primarily oriented toward insuring that emergencies and security violations are readily discovered and reported to appropriate authority.

Intervenes directly only in situations which require minimal action to safeguard property or persons. Duties also include: visitor control; maintenance of duty logs;

report writing; communicating with and providing assistance to the public; and conducting roving patrols.

Job Title: Security Officer II

General Experience: Four years of continuous work experience that demonstrates reliability, dependability, and good judgment, and a minimum of one year armed security, law enforcement or military police experience. Must successfully complete a background investigation, including criminal and employment checks as well as a drug screening. Must have good interpersonal skills and present a neat and professional appearance. Additionally, must demonstrate knowledge of the legal authority and limitations of an armed security officer. Required to demonstrate continuing physical fitness and proficiency with firearms or other special weapons.

Training/Education: High school diploma or GED certificate and completion of a certified security training program or local, state or federal law enforcement training academy. Must successfully complete a firearms qualification program annually.

Functional Responsibility: Enforces regulations designed to prevent breaches of security. Exercises judgment and discretion in dealing with whether first response should be to intervene directly (asking for assistance when deemed necessary and time allows), to keep situation under surveillance, or to report situation so that it can be handled by appropriate authority. Duties may also include: access control;

personnel protection; plant security; theft prevention;

surveillance; post/gate control; magnetometer screening;

roving foot and vehicle patrols; security escort/dignitary protection; vehicle and visitor screening/badging; armory management; first responder emergency services;

communicating with and providing assistance to the public; preparing reports and duty logs; and rendering assistance as necessary.

Job Title: Alarm Monitor

General Experience: Five years of continuous work experience that demonstrates reliability, dependability, and good judgment, and a minimum of three years armed security, law enforcement or military police experience. Must have a thorough understanding of security policies and procedures, security and safety alarms, access control systems and emergency contingency plans. Must be mature and display clear presence of mind under stressful situations. Must successfully complete a background investigation, including criminal and employment checks as well as a drug screening. Must have good interpersonal and communication skills and present a neat and professional appearance.

Training/Education: High school diploma or GED certificate and completion of a certified security training program or local state or federal law enforcement training academy. Working knowledge of computers. Ability to type 40 WPM.

Certification as a CPR and First Aid Instructor.

Functional Responsibility: Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency. Operates telephone console to receive incoming calls for assistance.

Questions caller to determine nature of problem and type and number of personnel and equipment needed, following established guidelines. Scans status charts and computer screen to determine units available. Monitors alarm system signals that indicate location of fire or other emergency. Operates two-way radio to dispatch police, fire, medical, and other personnel and equipment and to relay instructions or information to remove units. Types commands on computer keyboard to update files and maintain logs. Tests communications and alarm equipment and backup systems to ensure serviceability.

May provide pre-arrival instructions to caller, utilizing knowledge of emergency medical techniques. May activate alarm system to notify fire stations.

Job Title: Court Security Officer

General Experience: Five years of continuous work experience that demonstrates reliability, dependability, and good judgment, and a minimum of three years armed security, law enforcement or military police experience. Must successfully complete a background investigation, including criminal and employment checks as well as a drug screening. Must have good interpersonal skills and present a neat and professional appearance. Additionally, must demonstrate knowledge of the legal authority and limitations of an armed security officer. Required to demonstrate continuing physical fitness and proficiency with firearms or other special weapons.

Training/Education: High school diploma or GED, completion of a certified security training program and completion of local, state or federal law enforcement training academy. Must successfully complete a firearms qualification program annually.

Functional Responsibility: Patrols courthouse to provide security. Escorts defendants to and from courtroom, and stands guard during court proceedings. Monitors courtroom for security.

Assignments include not only the control of entrances to the court but also attention to the special needs of the court system, particularly in the area of personal protection for the judges, jurors, witnesses, attorneys and other persons involved with the court, including the general public. Duties require specialized training in methods and techniques of protecting security areas. Is required to demonstrate continuing physical fitness and proficiency with firearms or other special weapons. Must be able to exercise tact and diplomacy dealing with members of the public and senior level government officials, and maintain control of government furnished equipment.

Job Title: Detention Officer

General Experience: Three years of continuous work experience that demonstrates reliability, dependability, and good judgment, and a minimum of two years security, law enforcement, corrections or military police experience.

Must successfully complete a background investigation, including criminal and employment checks as well as a drug screening. Must have good interpersonal skills and present a neat and professional appearance. Additionally, must demonstrate knowledge of the legal authority and limitations of a corrections officer. Required to demonstrate continuing physical fitness.

Training/Education: Requires high school diploma or GED, completion of a certified security training program.

Functional Responsibility: Performs various duties related to detention, safeguarding, security and escort of violators of immigration and other laws. Exercises surveillance over detainees, and maintains order and discipline. Attends to sheltering, feeding, and physical well-being of detainees; and counseling of alien detainees on personal matters. Guards detainees at deportation or exclusion hearings. Recognizes potentially hazardous health, safety, security, or discipline problems.

Supervises voluntary work details, and encourages participation in organized recreational activities.

Job Title: Access Control Officer/Screener

General Experience: One year of continuous work experience that demonstrates reliability, dependability, and good judgment, and a minimum of one year of security, access control, law enforcement, corrections, military police experience or experience as an access control officer, screener, or x-ray technician.. Must successfully complete a background investigation, including criminal and employment checks as well as a drug screening. Must have good interpersonal skills and present a neat and professional appearance. Additionally, must demonstrate knowledge of the legal authority and limitations of a corrections officer.

Training/Education: Requires high school diploma or GED, completion of a certified security training program.

Functional Responsibility: Perform various access control, security screening, and egress/exist observations. Must possess a representative knowledge, skill, and/or security screening devices, technologies, and equipment (ex: magnetometer). Must possess mental and physical abilities that enable consistent alertness and responsive and the ability to identify objects by touch.

Individual shall carry out detailed instructions and procedures oriented to insure that emergencies and security violations are readily discovered, resolved, and/or reported to the appropriate authority. The primary duty is to observe and report security violations, breaches, and emergences while maintaining a customer focus.

Additional duties may be assigned.

Job Title: Corrections Officer

General Experience: Five years of continuous work experience that demonstrates reliability, dependability, and good judgment, and a minimum of two years security, law enforcement, corrections or military police experience.

Must successfully complete a background investigation, including criminal and employment checks as well as a drug screening. Must have good interpersonal skills and present a neat and professional appearance. Additionally, must demonstrate knowledge of the legal authority and limitations of a corrections officer. Required to demonstrate continuing physical fitness and proficiency with firearms or other special weapons.

Training/Education: Requires High School diploma or GED certificate and completion of a certified corrections training program, including satisfactory completion of certified firearms and defensive tactics courses. Must additionally have at least 15 semester college credit hours in Corrections, Criminal Justice, Psychology, Sociology, Family Relations, Guidance and Counseling, Pastoral Counseling, Social Work or Law Enforcement. Any bachelor’s degree or two years of satisfactory Corrections Officer employment at the state or federal level fulfills the education requirements. Required to demonstrate continuing physical fitness and proficiency with firearms or other special weapons.

Functional Responsibility: Maintains order among inmates in a prison or local jail.

Performs routine duties in accordance with established policies, regulations, and procedures to guard and supervise inmates in cells, at meals, during recreation, and on work assignments. May, if necessary, employ weapons or force to maintain discipline and order. Typical duties include: taking periodic inmate counts; searching inmates and cells for contraband articles; inspecting locks, windows, bars, grills, doors, and grates for tampering;

aiding in prevention of escapes and taking part in searches for escaped inmates; and escorting inmates to and from different areas for questioning, medical treatment, work and meals. May act as outside wall guard, usually on rotation.

Job Title: Security Police Officer

General Experience: Five years of continuous security, law enforcement, or military police experience. Must successfully complete a background investigation, including criminal and employment checks as well as a drug screening. Must have good interpersonal skills and present a neat and professional appearance. Additionally, must demonstrate knowledge of the legal authority and limitations of a police officer. Required to demonstrate continuing physical fitness and proficiency with firearms or other special weapons.

Training/Education: Two year college degree and certification of graduation from a local, state or federal law enforcement academy.

Must successfully complete specialized law enforcement training, and be proficient with the use of firearms.

Functional Responsibility: Enforces laws established for the protection of persons and property, by detaining, arresting, interrogating, and incarcerating suspected violators, and appearing as a witness at trials. Work is performed in uniform or civilian clothes and are typically armed. Carries out general and specific assignments from superior officers in accordance with established rules and procedures. Maintains order, enforces laws and ordinances, and protects life and property in an assigned patrol district or beat by performing a combination of duties as: patrolling a specific area on foot or in a vehicle; directing traffic, issuing traffic summonses; investigating accidents;

apprehending and arresting suspects; processing prisoners;

and protecting scenes of major crimes. May participate with detectives or investigators in conducting surveillance operations.

Job Title: Security Clerk

General Experience: Two years of directly related experience performing administrative support functions for security operations.

Must successfully complete a background investigation, including criminal and employment checks as well as a drug screening. Must have good interpersonal skills and present a neat and professional appearance. Additionally, must demonstrate knowledge of the legal authority and limitations of a security officer. Must be highly organized and have excellent oral and written communication skills.

Must possess experience using word processing and computer-based applications for the preparation of identification cards and other access control documentation.

Training/Education: High school diploma or GED certificate and completion of a certified security training program or local state or federal law enforcement training academy; working knowledge of computers. Ability to type 40 WPM.

Certification as a CPR and First Aid Instructor.

Functional Responsibility: Functions as administrative support specialist for an office or program. Performs all administrative support functions required by the activity. Prepares reports and other published material; prepares briefing material; establishes and maintains program files; operates and maintains computerized identification and badging programs and issues passes and badges as required at access control points.

Job Title: Project Manager

General Experience: Ten years of security or law enforcement related experience, of which at least five years must be specialized or supervisory in nature. Specialized or supervisory experience includes: project development, management and control of funds and resources, demonstrated capability in managing multi-tasks and supervising one or more subordinate units consisting of a squad or multiple squads of security or law enforcement personnel. General experience includes increasing responsibilities within the security/law enforcement discipline.

Training/Education: Requires bachelor’s degree or equivalent experience.

Certificate of graduation from a local, state or federal law enforcement academy, including satisfactory completion of certified firearms and defensive tactics courses.

Functional Responsibility: Serves as the Contractor’s principal point of contact and the Contractor’s authorized interface with the Government Contracting Officer (CO) or the Contracting Officer’s Representative (COTR). Responsible for formulating and enforcing work standards; assigning Contractor schedules;

reviewing work discrepancies; supervising Contractor personnel; assisting in all project management task performance; preparing, reviewing and submitting required reports and communicating policies, purpose and goals of the organization to subordinates. Shall be responsible for instituting quality assurance programs to insure the attainment of all project performance objectives.

Job Title: Assistant Project Manager

General Experience: Five years of security or law enforcement related experience, of which at least two years must be specialized or supervisory in nature. Specialized or supervisory experience includes: project development, management and control of funds and resources, demonstrated capability in managing multi-tasks and supervising one or more subordinate units consisting of a squad or multiple squads of security or law enforcement personnel. General experience includes increasing responsibilities within the security/law enforcement discipline.

Training/Education: Requires bachelor’s degree or equivalent experience.

Certificate of graduation from a local, state or federal law enforcement academy, including satisfactory completion of certified firearms and defensive tactics courses.

Functional Responsibility: Serves as an assistant to the Project Manager and the Contractor’s point of contact and the Contractor’s authorized interface with the Government Contracting Officer or the Contracting Officer’s Representative in the absence of the Project Manager. Responsible for formulating and enforcing work standards; assigning Contractor schedules; reviewing work discrepancies;

supervising Contractor personnel; assisting in all project management task performance; preparing, reviewing and submitting required reports and communicating policies, purpose and goals of the organization to subordinates.

Responsible for the overall contract performance in the absence of the Project Manager.

Job Title: Lead Court Security Officer

General Experience: Seven years of continuous security, law enforcement, or military police experience, of which at least two years must be supervisory in nature and at least two years experience as a Court Security Officer. Specialized or supervisory experience includes: project development, management and control of funds and resources, demonstrated capability in managing multi-tasks and supervising one or more subordinate units consisting of a squad or multiple squads of security or law enforcement personnel. Must successfully complete a background investigation, including criminal and employment checks as well as a drug screening. Must have good interpersonal skills and present a neat and professional appearance.

Additionally, must have detailed knowledge of judicial/courthouse security operations and contract security programs managed by the United States Marshals Service. Required to demonstrate continuing physical fitness and proficiency with firearms or other special weapons.

Training/Education: Requires bachelor’s degree or equivalent experience.

Certificate of graduation from a local, state or federal law enforcement academy, including satisfactory completion of certified firearms and defensive tactics courses. Must successfully complete a firearms qualification program annually.

Functional Responsibility: Responsible for the supervision of CSOs within a courthouse, federal district or division of a district.

Prepares work schedules; participates in recruitment, hiring, qualification and termination of CSOs; supervises and evaluates CSO performance; ensures that CSOs receive proper training; resolves personnel issues;

prepares operational reports; ensures complete security coverage of the court facility; conducts training sessions for CSOs; counsels and disciplines CSOs; and implements post and general orders.

Job Title: Security Officer Supervisor

General Experience: Five years of continuous security, law enforcement, or military police experience, of which at least two years must be supervisory in nature and at least two years experience as an armed security officer. Specialized or supervisory experience includes: project development, management and control of funds and resources, demonstrated capability in managing multi-tasks and supervising one or more subordinate units consisting of a squad or multiple squads of security or law enforcement personnel. Must successfully complete a background investigation, including criminal and employment checks as well as a drug screening. Must have good interpersonal skills and present a neat and professional appearance.

Additionally, must have detailed knowledge of federal contract security operations. Required to demonstrate continuing physical fitness and proficiency with firearms or other special weapons.

Training/Education: High school diploma or GED certificate and completion of a certified security training program or local state or federal law enforcement training academy. Must successfully complete a firearms qualification program annually.

Functional Responsibility: Responsible for enforcing work standards; scheduling security force personnel, including analysis of resources and workload; analysis of Contractor’s performance and implementation of change to improve operations;

interprets policy standards and directives and formulates strategies for improving policies, processes and directives;

participates in recruitment, hiring, qualification and termination of security officers; reviews work discrepancies; supervises Contractor personnel; training of subordinates; preparing, reviewing and submitting required reports and communicating policies, purpose and goals of the organization to security officers; prepares operational reports; ensures complete security coverage of assigned facility; counsels and disciplines security officers and implements post and general orders. Shall be responsible for the overall contract performance for specific times (shifts) and/or locations (districts, zones, etc.)

1. Job Title: Guard/Screener, Level 1 (Non Exempt) Department: Operations Reports: Guard/Supervisor/Screening Supervisor

Summary: Carries out detailed instructions and procedures primarily oriented to insure that emergencies and security violations are readily discovered, resolved and/or reported to the appropriate authority. The primary duty is to observe and report security and emergency situations. Working together with the federal government, provides a safe work environment for customers and employees while ensuring our company is procedurally compliant, customer friendly and cost effective. Provides security services for the public with a safe and secure experience by performing the following duties personally and through subordinate supervisors. Additional duties may be assigned.

Primary Activities and Responsibilities

• Responsible for maintaining appropriate certifications as a Guard/Screener.

• Required to attend mandatory training and meetings as directed.

• Responsible for identifying dangerous or deadly objects in personal possession.

• Ensures the identification of dangerous objects on a customer.

• Performs the essential security mission in a courteous and professional manner.

• Ensures uniform is neat and professional looking.

• Returns damaged and unused uniforms to inventory control clerk for proper disposal.

• Ensures stored uniforms are kept in secure environment to prevent unauthorized use.

• Performs security functions using diverse, cutting edge, electronic detection and imaging equipment.

• Ensures work area is a clean and safe environment.

Organizational Effectiveness

• Builds client relationships by demonstrating professionalism, self-confidence, and facilitative communication style and timely

• Consistently promotes company and its philosophies in a positive manner and adheres to customer service guidelines and procedures as established Employee Handbook and General Operations Guide.

• Maintains positive interpersonal relationships with team members by demonstrating productively, initiative, flexibility, respect, cooperation and commitment to the success of the company.

Workplace Initiatives

• Continual improvement of internal communications regarding training, learning and development.

Safety and Security

• Promote a safe work environment that is compliant, customer friendly, cost effective - that ensures the public a safe and secure experience.

• Maintain confidentially regarding company business as well as Sensitive Security

Information and other confidential resources.

• Consistently promotes company and its philosophies in a positive manner and adheres to customer service guidelines and procedures as established Employee Handbook and General Operations Guide.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In accordance with established requirements all applicants will be required to pass tests, interviews, and other evaluations demonstrating that they have the necessary skills and abilities for job performance. These requirements include: Mental and physical abilities, identifying objects by touch, and interpersonal skills. Security Guards/Screeners, Lead Security Guards/Screeners and Supervisory Security Guards/Screeners will be required to demonstrate daily fitness for duty free from impairment from illegal drugs, sleep deprivation, medication, or alcohol.

Skills and Educational Requirements Must be a U.S. citizen, have a high school diploma and/or GED, one year related security experience preferably as a screener, guard or x-ray technician. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Working Conditions Overtime may be required (management authorization required).

While performing the duties of this job, the employee is occasionally required to stand, walk, sit and talk or hear.

2. Job Title: Guard/Screener, Level 2 (Non Exempt)

Reports: Guard Supervisor/Screening Supervisor

Summary: Carries out detailed instructions and procedures primarily oriented to insure that emergencies and security violations are readily discovered, resolved and/or reported to the appropriate authority. The primary duty is to observe and report security and emergency situations. Working together with the federal government, provides a safe work environment for customers and employees while ensuring our company is procedurally compliant, customer friendly and cost effective. Provides security services for the public with a safe and secure experience by performing the following duties personally and through subordinate supervisors. Additional duties may be assigned.

Primary Activities and Responsibilities

• Responsible for maintaining appropriate certifications as a Guard/Screener.

• Required to attend mandatory training and meetings as directed.

• Responsible for identifying dangerous or deadly objects in personal possession.

• Ensures the identification of dangerous objects on a customer.

• Performs the essential security mission in a courteous and professional manner.

• Ensures uniform is neat and professional looking.

• Returns damaged and unused uniforms to inventory control clerk for proper disposal.

• Ensures stored uniforms are kept in secure environment to prevent unauthorized use.

• Performs security functions using diverse, cutting edge, electronic detection and facilitative communication style and timely

• Consistently promotes company and its philosophies in a positive manner and adheres to customer service guidelines and procedures as established Employee Handbook and General Operations Guide.

• Maintains positive interpersonal relationships with team members by effective - that ensures the public a safe and secure experience.

• Maintain confidentially regarding company business as well as Sensitive Security Information and other confidential resources.

• Consistently promotes company and its philosophies in a positive manner and duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In accordance with established requirements, all applicants will be required to pass tests, interviews, and other evaluations demonstrating that they have the necessary skills and abilities for job performance. These requirements include: Mental and physical abilities, identifying objects by touch, and interpersonal skills. Security Guards/Screeners, Lead Security Guards/Screeners and Supervisory Security Guards/Screeners will be required to demonstrate daily fitness for duty free from impairment from illegal drugs, sleep deprivation, medication, or alcohol.

Skills and Educational Requirements Must be a U.S. citizen, have a high school diploma and/or GED, two years related security experience preferably as a screener, guard or x-ray technician. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Working Conditions Overtime may be required (management authorization required).

While performing the duties of this job, the employee is occasionally required to stand, walk, sit and talk or hear.

3. Job Title: Guard/Screener, Level 3 (Non Exempt) Department: Operations Reports: Guard Supervisor/Screening Supervisor

Summary: Carries out detailed instructions and procedures primarily oriented to insure that emergencies and security violations are readily discovered, resolved and/or reported to the appropriate authority. The primary duty is to observe and report security and emergency situations. Working together with the federal government, provides a safe work environment for customers and employees while ensuring our company is procedurally compliant, customer friendly and cost effective. Provides security services for the public with a safe and secure experience by performing the following duties personally and through subordinate supervisors. Additional duties may be assigned.

Primary Activities and Responsibilities

• Responsible for maintaining appropriate certifications as a Guard/Screener.

• Required to attend mandatory training and meetings as directed.

• Responsible for identifying dangerous or deadly objects in personal possession.

• Ensures the identification of dangerous objects on a customer.

• Performs the essential security mission in a courteous and professional manner.

• Ensures uniform is neat and professional looking.

• Returns damaged and unused uniforms to inventory control clerk for proper disposal.

• Ensures stored uniforms are kept in secure environment to prevent unauthorized use.

• Performs security functions using diverse, cutting edge, electronic detection and facilitative communication style and timely

• Consistently promotes company and its philosophies in a positive manner and adheres to customer service guidelines and procedures as established Employee Handbook and General Operations Guide.

• Maintains positive interpersonal relationships with team members by effective - that ensures the public a safe and secure experience.

• Maintain confidentially regarding company business as well as Sensitive Security Information and other confidential resources.

• Consistently promotes company and its philosophies in a positive manner and duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In accordance with established requirements, all applicants will be required to pass tests, interviews, and other evaluations demonstrating that they have the necessary skills and abilities for job performance. These requirements include: Mental and physical abilities, identifying objects by touch, and interpersonal skills. Security Guards/Screeners, Lead Security Guards/Screeners and Supervisory Security Guards/Screeners will be required to demonstrate daily fitness for duty free from impairment from illegal drugs, sleep deprivation, medication, or alcohol.

Skills and Educational Requirements Must be a U.S. citizen, have a high school diploma and/or GED, three years related security experience preferably as a screener, guard or x-ray technician. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Working Conditions Overtime may be required (management authorization required).

4. Job Title: Lead Guard/Lead Screener, Level 1 (Non Exempt)

Reports: Guard Supervisor/Screening Supervisor

Summary: Carries out detailed instructions and procedures primarily oriented to insure that emergencies and security violations are readily discovered, resolved and/or reported to the…