Federal Supply Schedule GS03F037CA

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

G S

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F -0

C A

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

Schedule Number/Title: 36 Office, Imaging and Document

Schedule Items: 51 504 Record Management Services

51 506 Document Conversion Services

Business Name: Recall Total Information Management, Inc.

Address: 180 Technology Parkway

Norcross, Georgia 30092-2977

Phone: (888) RECALL6 (732.2556), Option 1

Fax: (770) 689.5266

Website: www.recall.com

Email: GSA@recall.com

Contract Administrator: Tom Fetters

Company Description: Headquartered in Atlanta, Georgia, and established in 1999, Recall is a leading global provider of information management services with corporate offices in São Paulo, Brazil; London, England; Kuala Lumpur, Malaysia;

and Sydney, Australia.

Size of Business: Other than small. Midsize global company.

With a global footprint of more than 300 dedicated operations centers Recall supports approximately 80,000 customer accounts in 24 countries.

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

FSC/PSC Code: R799

Contract Number: GS-03F-037CA

Contract Period: March 5, 2015 - March 4, 2019

DUNS #: 196202402

Recall Total Information Management, Inc.

180 Technology Parkway Norcross, Georgia 30092-2977

(PH) (888) RECALL6, Option 1

(FX) (770) 689.5266

www.recall.com

Recall supports approximately 80,000 customer accounts in 24 countries. With a global footprint of more than 300 dedicated operations centers, we apply best-in-class solutions for small businesses to large multinational corporations across a range of industries including academic, banking, business services, consumer/ packaged goods, entertainment, financial, government, healthcare, insurance, legal, manufacturing and public sector.

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The internet address GSA Advantage!® is: GSAAdvantage.gov.

www.recall.com Contract Number: GS-03F-037CA

INFORMATION

Authorized Federal Supply Schedule Price List

DESCRIPTION

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TABLE OF CONTENTS

CUSTOMER INFORMATION

1a. Table of awarded special item number(s)

1b. Identification of the lowest priced model

1c. If the Contractor is proposing hourly rates

2. Maximum order

3. Minimum order

4. Geographic coverage

5. Point(s) of Production

6. Discount from list prices or statement of net price

7. Quantity discounts

8. Prompt payment terms

9a. Government Purchase Cards below the micro-purchase threshold

9b. Government Purchase Cards above the micro-purchase threshold

10. Foreign items (list items by country of origin)

11. Time of delivery

11b. Expedited Delivery

11c. Overnight and 2-day delivery

11d. Urgent Requirements

12. F.O.B. point(s)

13. Ordering

13a. Ordering addresses(es)

13b. Ordering procedures

14. Payment address(es)

15. Warranty provision

16. Export packing charges

17. Terms and conditions of Government purchase card acceptance

18. Terms and conditions of rental, maintenance, and repair

19. Terms and conditions of installation

20. Terms and conditions of repair parts

20a. Terms and conditions for any other services

21. List of service and distribution points

22. List of participating dealers

23. Preventive maintenance

24a. Special attributes such as environmental attributes

24b. Section 508 compliance information

25. Data Universal Number System (DUNS)

26. Registration in Central Contractor Registration

GSA PRICING

RECALL SOLUTIONS

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CUSTOMER INFORMATION

This section of the Pricelist provides a listing of the Information Management services available from

Recall Total Information Management, Inc. For all services, the net price to the Government is reflected, and all pricing is representative of discounts and are inclusive of the IFF.

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

51‐‐‐‐504: RECORDS MANAGEMENT SERVICES

51‐‐‐‐506: DOCUMENT CONVERSION SERVICES

1b. Identification of the lowest priced model:

SINs Product/Service Name Description UOI GSA Price

51-504 & 51-506 OCR

(Searchable PDF)

Add-On for OCR Enablement (Searchable PDF)

Per Image

$ 0.005

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. Please reference the GSA price list.

2. Maximum order:

SPECIAL ITEM NO. 51‐‐‐‐504: $1,000,000

SPECIAL ITEM NO. 51‐‐‐‐506: $1,000,000

3. Minimum order: $100

4. Geographic coverage (delivery area): Continental United States (CONUS)

5. Point(s) of Production (city, county, and State or foreign country). Recall is headquartered in

Norcross, Georgia and serves most major, metropolitan areas within the Continental U.S.

6. Discount from list prices or statement of net price: All GSA prices are net and inclusive of GSA negotiated discounts

7. Quantity discounts: None

8. Prompt payment terms: None recall.com 3 | P a g e

9a. Government Purchase Cards below the micro-purchase threshold: Purchase Card will be accepted for orders of up to the micro-purchase threshold which is currently $3,000.00.

9b. Government Purchase Cards above the micro-purchase threshold: Government purchase cards are accepted above the micro-purchase threshold.

10. Foreign items (list items by country of origin): Not Applicable

11a. Time of delivery: 30 Days ARO

11b. Expedited Delivery: As agreed upon with ordering activity.

11c. Overnight and 2-day delivery: As agreed upon with ordering activity.

11d. Urgent Requirements: As agreed upon with ordering activity.

12. F.O.B. point(s): FOB Destination

13a. Ordering address(es):

Recall Total Information Management, Inc.

180 Technology Parkway Norcross, Georgia 30092-2977

13b. Ordering procedures: For supplies and services, the ordering procedures, information on

Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address(es):

180 Technology Parkway Norcross, Georgia 30092-2977

15. Warranty provision: Not Applicable

16. Export packing charges: Not Applicable

17. Terms and conditions of Government purchase card acceptance: Not Applicable

18. Terms and conditions of rental, maintenance, and repair: Not Applicable

19. Terms and conditions of installation: Not Applicable

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: Not Applicable

20a. Terms and conditions for any other services: Not Applicable

21. List of service and distribution points (if applicable). Recall is headquartered in Norcross, Georgia and serves most major, metropolitan areas within the Continental U.S.

22. List of participating dealers: Not Applicable

23. Preventive maintenance: Not Applicable recall.com 4 | P a g e

GSA PRICING

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

24b. Section 508 compliance information: Not Applicable

25. Data Universal Number System (DUNS): 196202402

26. Registration in Central Contractor: Total Recall Information Management is registered in the

System for Award Management database.

Service Product Definitions

Document Management Solutions (DMS)

Recall’s professional couriers retrieve, deliver and exchange your important documents and records securely, according to stringent operating procedures. Using advanced technologies such as optical character recognition (OCR), intelligent character recognition (ICR), global positioning software (GPS) and radio frequency identification (RFID), Recall can trace, track and audit your documents stored off-site for compliance, risk mitigation and your peace of mind.

Data Protection Solutions (DPS)

Recall’s tape vaulting solution stores various types of tape media in secure off-site vaults that are climate-controlled and fire-protected – designed to withstand natural disasters. Recall’s leadership in data protection helps you meet the highest standards of quality, consistency and regulatory compliance.

Digital Information Solutions

Recall offers end-to-end digital information solutions that can be tailored, packaged and targeted for contract management, credit applications, insurance claims, benefits, accounts payable and more. Digital imaging will convert your documents so they’re available anywhere, anytime on your existing business systems and desktop computers, phones and other mobile devices. In addition, with business process automation you can enhance workflow, increase productivity and improve customer relations with our integrated scanning and storage solutions that help you better manage information in any business.

Service Products recall.com 5 | P a g e

SINs Product Name Product Description UOI GSA Price

Storage and Activities - Paper Cartons

51 504 Add_Container, More than 85K Cartons

Add Carton $ 1.380

51 504 Add_Container, Up to 10K Add Carton $ 2.519

51 504 Add_Container, 10K to 80K Add Carton $ 2.015

51 504 DMS Transportation, More than 85K Cartons

Delivery Trip $ 4.970

51 504 DMS Transportation, Up to 10K Delivery Trip $ 2.166

51 504 DMS Transportation, 10K to 80K Delivery Trip $ 9.144

51 504 Destroy_Container, More than 85K Cartons

Destroy Carton $ 2.800

51 504 Destroy_Container, Up to 10K Destroy Carton $ 4.534

51 504 Destroy_Container, 10K to 80K Destroy Carton $ 4.030

51 504 Delivery_Container, More than 85K Cartons

Item delivered Carton $ 1.209

51 504 Delivery_Container, Up to 10K Item delivered Carton $ 2.771

51 504 Delivery_Container, 10K to 80K Item delivered Carton $ 1.511

51 504 Permout_Container, More than 85K Cartons

Permanent Removal Carton $ 2.750

51 504 Permout_Container, Up to 10K Permanent removal Carton $ 4.030

51 504 Permout_Container, 10K to 80K Permanent removal Carton $ 3.123

51 504 Pull_Container, More than 85K Cartons

Pull Carton $ 1.430

51 504 Pull_Container, Up to 10K Pull Carton $ 2.771

51 504 Pull_Container, 10K to 80K Pull Carton $ 2.015

51 504 Refile_Container, More than 85K Cartons

Refile Carton $ 1.380

51 504 Refile_Container, Up to 10K Refile Carton $ 2.771

51 504 Refile_Container, 10K to 80K Refile Carton $ 2.015

51 504 STORE_S7030, More than 85K Cartons

Storage Per Cubic Ft Monthly

$ 0.160

51 504 STORE_S7030, Up to 10K Storage Per Cubic Ft Monthly

$ 0.252 recall.com 6 | P a g e

51 504 STORE_S7030, 10K to 80K Storage Per Cubic Ft Monthly

$ 0.185

Storage and Activities - Tapes and Magnetic Media

51 504 Routine Courier, Up to 10K Tapes

Delivery Trip $ 30.227

51 504 Routine Courier, More than 25K Tapes

Delivery Trip $ 24.181

51 504 Routine Courier, 10K to 25K Tapes

Delivery Trip $ 28.212

51 504 Process Charge-All Containers (Routine), More than 25K Tapes

Process Container $ 1.511

51 504 Process Charge-All Containers (Non-Routine), More than 25K Tapes

Process Container $ 1.511

51 504 Process Charge-All Containers (Routine), 10K to 25K Tapes

Process Container $ 2.267

51 504 Process Charge-All Containers (Non-Routine), 10K to 25K Tapes

Process Container $ 3.123

51 504 Process Charge-All Containers (Routine), Up to 10K Tapes

Process Container $ 2.519

51 504 Process Charge-All Containers (Non-Routine), Up to 10K Tapes

Process Container $ 3.123

51 504 Process Charge-Slotted Media (Routine), Up to 10K Tapes

Process Slotted Media

$ 0.277

51 504 Process Charge-Slotted Media (Non-Routine), Up to 10K Tapes

Process Slotted Media

$ 0.312

51 504 Process Charge-Slotted Media (Routine), More than 25K Tapes

Process Slotted Media

$ 0.186

51 504 Process Charge-Slotted Media (Non-Routine), More than 25K Tapes

Process Slotted Media

$ 0.191

51 504 Process Charge-Slotted Media (Routine), 10K to 25K Tapes

Process Slotted Media

$ 0.237

51 504 Process Charge-Slotted Media (Non-Routine), 10K to 25K Tapes

Process Slotted Media

$ 0.242

51 504 Storage-CaseLarge, Up to 10K Tapes

Storage Per Container

$ 12.091 recall.com 7 | P a g e

51 504 Storage-CaseMedium, Up to 10K Tapes

Storage Per Container Monthly

$ 9.068

51 504 Storage-CaseSmall, Up to 10K Tapes

Storage Per Container Monthly

$ 6.045

51 504 Storage-Slotted Media, Up to 10K Tapes

Storage Slotted Media

$ 0.302

51 504 Storage-CaseMicrobox, Up to 10K Tapes

Storage Per Container Monthly

$ 9.068

51 504 Storage-CaseMiscellaneous Large, Up to 10K Tapes

Storage Per Container Monthly

$ 36.272

51 504 Storage-CaseMiscellaneous Large, More than 25K Tapes

Storage Per Container Monthly

$ 22.166

51 504 Storage-CaseLarge, More than 25K Tapes

Storage Per Container Monthly

$ 7.053

51 504 Storage-CaseMedium, More than 25K Tapes

Storage Per Container Monthly

$ 7.053

51 504 Storage-CaseSmall, More than 25K Tapes

Storage Per Container Monthly

$ 4.030

51 504 Storage-CaseMicrobox, More than 25K Tapes

Storage Per Container Monthly

$ 7.053

51 504 Storage-Slotted Media, More than 25K Tapes

Storage Per Slotted Media Monthly

$ 0.181

51 504 Storage-CaseMiscellaneous Large, 10K to 25K Tapes

Storage Per Container Monthly

$ 22.166

51 504 Storage-CaseLarge, 10K to 25K Tapes

Storage Per Container Monthly

$ 8.060

51 504 Storage-CaseMedium, 10K to 25K Tapes

Storage Per Container Monthly

$ 8.060

51 504 Storage-CaseSmall, 10K to 25K Tapes

Storage Per Container Monthly

$ 5.038

51 504 Storage-CaseMicrobox, 10K to 25K Tapes

Storage Per Container

$ 8.060 recall.com 8 | P a g e

51 504 Storage-Slotted Media, 10K to 25K Tapes

Storage Per Slotted Media Monthy

$ 0.222

Digital Services

51 504 & 51 506

Basic Imaging Imaging including standard document preparation, image enhancement and quality control

Per Image $ 0.065

51 504 & 51 506

Data Capture - Standard Double-Key Data Capture

Per Character

$ 0.024

51 504 & 51 506

Data Capture - Economy Single-Key Data Capture

Per Character

$ 0.012

51 504 & 51 506

Data Capture - Custom Custom Data Capture (e.g. SSN, Employee ID, Name when not listed on outside of file folder)

Per 15 Minute Increment

$ 10.076

51 504 & 51 506

Conversion Project Implementation

Discovery, documentation and project management for imaging and data capture projects (up to one, 8-hour, business day of Discovery and Documentation included + up to 20 hours of project management

Per Project $1,813.602

51 504 & 51 506

Barcode Labels Allows for unique tracking of Files or Cartons throughout the conversion process

Per Barcode Label

$ 0.054

51 504 & 51 506

Document Type Classification / Coding Preparation

Preparation of files to parse documents by logical page breaks.

Other non-custom preparation charges would not apply

Per Image $ 0.048

51 504 & 51 506

300 DPI Imaging Add-on for 300 DPI imaging (Required for

OCR)

Per Image $ 0.021

51 504 & 51 506

OCR (Searchable PDF) Add-on for OCR enablement (Searchable PDF)

Per Image $ 0.005

51 504 & 51 506

"sFTP on Demand" - Next Business Day

Next Business Day Digital File Delivery via sFTP (for orders

Per File Request

$ 12.594 recall.com 9 | P a g e placed by 2pm EST)

51 504 & 51 506

"sFTP on Demand" - Urgent 4 Business Hour Digital File Delivery via sFTP

Per File Request

$ 15.000

51 504 & 51 506

Batch Finalization - Encrypted Hard Drive

Batch Finalization & Delivery via Encrypted Portable Hard Drive Delivery (500 GB or larger hard drive delivery for up to ~7,500,000 images at

200 DPI)

Per Request $ 282.116

SIN(s) Proposed

Services Proposed (e.g. Job Title/Task)

Minimum Education/ Certification Level

Minimum Years of

Experience GSA Price

Labor Categories

51 504 & 51 506

Professional Services I, Assist client with record management and/or document conversion services. Assistance may include monitoring activities associated with the Recall or Client generated plan. Other activities may include verifying and converting media, verifying agreed upon processes. The Professional Services I staff will ensure that all Recall policies and procedures are being carried out per the agreement.

High School Diploma or Equivalent and/or specialized job-specific training and Recall operations certification

1 Year $ 40.10

Notes:

Pricing is for the Storage and Handling of Non Classified Materials.

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RECALL SOLUTIONS

This section of the Pricelist provides a description of the Information Management services available from

Any questions regarding the services and prices included in this Pricelist should be referred to:

180 Technology Parkway Norcross, Georgia 30092-2977 Phone: (888) RECALL6 (732.2556), Option 1 Fax: 770.689.5266 Website: www.recall.com Email: GSA@recall.com

Records Management Services (Special Item No. 51-504)

Services Overview

Recall is uniquely experienced to successfully manage government information. From the moment a document is created or received, to short-term or long-term secure document storage, through auditing for compliance or retrieval for legal proceedings, and to proper destruction and recycling, Recall’s document management solution helps you organize and manage your business information at every step of its life cycle.

We offer a range of solutions from active file management to legacy storage for the full lifecycle of your information. You can combine services, scale up as your information grows, and we’ll tailor our solutions to meet your specific compliance and geographic requirements.

Data Protection Services (Special Item No. 51-504)

Recall’s comprehensive solutions will meet your data needs with a holistic backup data management and protection solution so your business solutions are agile while maintaining an around-the-clock business continuity program.

Recall can store and retrieve your databases on tape in many digital formats in ways that protect the security of the information being stored as well as assist you in meeting your legal and regulatory compliance.

We also provide auxiliary data services, such as media and tape sales, data center staffing and consulting.

Our unique solutions protect your vital video and audio materials at our secure off-site storage centers.

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Document Conversion and Image on Demand Services (Special Item No. 51-506)

Services Overview

Conversion Services

The task of migrating documents and data from existing files to a digital system sounds daunting. With Recall, however, conversion services teams eliminate uncertainty by helping you in any or all stages of the process. From project management, to metadata analysis and design, to the migration and validation processes, we have guided hundreds of customers in all scales of successful conversion projects.

With years of experience extracting data from different systems, including legacy or homegrown proprietary solutions. Our Recall conversion services teams have industry expertise ranging from healthcare, banking and financial services to insurance, government and manufacturing.

To ensure high user adoption, Recall spearheads a complete restructuring of document types and metadata to fit future-state business requirements, including full support for a wide variety of file formats.

Features:

• Documents classified by type

• Separation or consolidation of document types

• Parsing metadata values

• Field mapping and overlays

With conversion experience across multiple countries, Recall is able to run multiple, high-volume, concurrent import processes that ensure minimal to no system downtime while enabling users to actively modify and import documents, even during the conversion process.

Imaging Services

The benefits of digital content management and automation are clear. What Recall brings to the table is even clearer. It’s the success of our approach to scanning and indexing documents that ensures the transaction integrity of your information at the document and page level. It’s a system that includes cheques, barcoding, sticky notes and even the envelopes accompanying documents.

Features:

• Indexing to ease work and audits processes by enabling automated records management

• Ability to handle a constant high volume of documents that are time-sensitive and require collaboration

• Proven system to import an initial back file of documents or incorporate new business units

180 Technology Parkway Norcross, GA 30097

(888) RECALL6 (732.2556), Option 1

Copyright ©2015 Recall Total Information Management, Inc.

All Rights Reserved. Recall and the design of the logo are registered trademarks of Recall Corporation. All other trademarks are the property of their respective owners.