MAS - Isoft Solutions, LLC - GS03F037BA

GSA Federal Supply Schedule Contract Number - GS-03F-037BA

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at fss.gsa.gov.

Professional Audio/Video & Telecommunications Solutions

General Services Administration

Federal Supply Service

Authorized Federal Supply Schedule Price List

FSC Group 58 I (MAS)

Contract Period: April 1, 2019 through March 31, 2029 Option 2 Modification: PO-0017

Includes Amendment/MAS Modification A812, effective 5-20-2020 And Mod PS-0022 effective 1-9-2024

Website: www.isoftusa.net Email: salessupport@isoftusa.net

On‑line access to contract ordering information, terms and conditions, up‑to‑date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu‑driven database system. The INTERNET address GSA Advantage! is:

GSAAdvantage.gov.

Business Size: Small, Women-owned, and Minority-owned Business

1a. Awarded Special Item Numbers: 334310 Professional Audio/Video Products 541990AV Professional Audio/Video Services ANCILLARY Ancillary Supplies and Services

1b. Lowest Priced Item: 334310 Base VTC Upgrade Solution; $ 14,598.61 541990AV Junior AV Technician; $ 94.21 per hour ANCILLARY Junior AV Technician; $ 94.21 per hour

1c. Labor Descriptions & Rates: See Pages 4 through 9

2. Maximum Order: 334310 $ 250,000

541990AV $ 250,000

ANCILLARY $ 250,000

3. Minimum Order: $100.00

4. Geographic coverage (delivery area): Continental United States (CONUS) Only

5. Point of Production: Virginia Beach, VA

6. Basic Discounts: Prices listed are net, discounts have been deducted and the industrial funding fee has been added.

7. Quantity Discounts: N/A

8. Prompt Payment Terms: Net 30 Days

Credit Cards: Government credit cards are accepted at or below the Micro Purchase Threshold of $3,500.

Credit Cards: Government credit cards are not accepted above the Micro Purchase Threshold of $3,500

9. Foreign Items: Not applicable. All packages assembled in the USA

10. Time of Delivery: a. Normal - 45 Days ARO

b. Expedited - 30 Days Available - Contact iSoft Solutions for Terms

c. Overnight & 2 Day Delivery - Contact iSoft Solutions for Terms

d. Urgent Requirements - Contact iSoft Solutions for Terms

11. FOB: Destination

12a. Ordering Address: iSoft Solutions 5361 Cleveland Street, Suite B Virginia Beach, VA 23462 Phone: (757) 275-7300 Fax: (757) 275-7301

12b. Order Procedures: iSoft Solutions 5361 Cleveland Street, Suite B Virginia Beach, VA 23462 For ordering procedure, please contact iSoft Solutions at 757-275-7300.

Customer Information

13. Payment Address: iSoft Solutions 5361 Cleveland Street, Suite B Virginia Beach, VA 23462 Phone: (757) 275-7300 Fax: (757) 275-7301

14. Warranty provision: Warranty on Hardware: Standard Manufacturer Warranty Warranty on Service: 90 Days

15. Export Packing Charges: N/A

16. Terms and Conditions of Rental, maintenance & repair: N/A

17. Terms and Conditions of Installation: Installation sold separately. See Page 4 for labor rates.

18a. Terms and Conditions of Repair Parts: N/A

18b. Terms and Conditions for any other services: See Page 4 for service rates.

19. List of service and distribution points: N/A

20. List of participating dealers: N/A

21. Preventative Maintenance: N/A

22a. Special Attributes: N/A

22b. Section 508 compliance: N/A

23. Unique Entity Identifier (UEI) number: CK8CL8KK93W5

24. SAM Registration: Registered, Registration valid to January 28, 2026.

Customer Information

541990AV - Professional Audio/Video Services

ANCILLARY - Ancillary Supplies and Services

Labor Rates GSA Rate Unit

Project Manager $128.46 Hour

System Programmer $146.35 Hour

Systems Analyst $147.23 Hour

Senior AV Technician $117.88 Hour

Junior AV Technician $94.21 Hour

Senior Audio Video Design Engineer $146.35 Hour

Audio Visual Systems Trainer $133.00 Hour

Program Manager $137.16 Hour

Digital Signage Designer $120.91 Hour

Part Number

GS-LB-PJM

GS-LB-SYSPROG

GS-LB-SYSANA

GS-LB-SRAVTECH

GS-LB-JRAVTECH

GS-LB-SRAVDESENG

GS-LB-AVSYSTRNR

GS-LB-PROGMGR

GS-LB-DIGSIGNDES

GSA Labor Rates

Job Description and Functional Responsibilities

A Project Manager is responsible for the management and coordination of the installation and implementation of potentially lengthy and complex communication projects. He/She must develop the project implementation schedule;

ensure the execution of projects within cost and schedule objectives; work directly with customers, technicians, and support personnel to meet deadlines and work on a variety of projects simultaneously. He/She is responsible for formulating and enforcing work standards and project schedules, supervising personnel and communication policies, purposes, and goals of the organization and/or project to subordinates. He/She is also responsible for the day-to-day operation and the overall project performance. He/She must possess an understanding of, and experience in, complete project development life cycle, proposal, and/or task order development, and working knowledge of program management functions including cost, schedule status, and reporting. He/She must have the ability to perform on-site engineering to address unforeseen issues with the implementation of the project.

Education and Experience

High School and minimum 5 years of relation experience.

A System Programmer has an understanding of professional sound systems and audio equipment, video projection, and display systems, audio and video conferencing technologies as well as control systems & IP based networks.

He/She has a technical understanding of A/V systems and their use, including audio conferencing and video.

He/She is responsible for the design, programming, and development of custom integrated control solutions for the complex audio visual systems. He/She is responsible for testing, trouble-shooting, encoding and debugging complex audio, video, switching and control system problems. He/She provides customer training and acceptance testing of integrated control systems. He/She may perform AMX, Crestron, Extron, and Polycom control system programming, implementation and testing for System Integration client projects. He/She ensures operation and audio visual equipment by completing preventative maintenance requirements. He/She leads programming code reviews, as required, and resolves field code issues. He/She contributes to design review and code review, as required.

Education and Experience

Technical School Degree and minimum 5 years related experience.

Programming Certification and AVIXA CTS Certification.

Project Manager

System Programmer

Integration Labor Descriptions

A System Analyst is responsible for providing high level onsite and technical reach back support and product expertise to the Operations Department for numerous AV and VTC system projects which include planning, installing, testing, commissioning and service support (maintenance). Primary responsibility is overseeing and providing support on high-level, complex facts of AV system installations, including configurations and testing of processor and head-end system devices. He/She is responsible for identifying, tracking, managing, and resolving project issues and must be able to test, trouble-shoot, encode, and debug complex audio, video, switching, and control system problems. He/she must be able to proactively manage scope to ensure that what is agreed upon is delivered, unless changes are approved through scope management. He/She is responsible for the management of the project schedules and ensure work is assigned and completed on time and within budget. He/She provides customer training and acceptance testing of integrated control systems. He/She must be manufacturer trained on numerous key product lines such as Poly and Cisco VTC, Crestron digital media and video walls.

Technical School Degree or minimum 5 years of related experience.

Programming Certification or AVIXA CTS-I Certification.

A Senior AV Technician is responsible for leading the implementation of a project and is involved in the physical installation of primary AV system features, including head-end devices, processors and switchers and high level rack system work. He/She is responsible for the supervision of Junior AV Technicians during the installation, operation, maintenance, and troubleshooting of Audio Video equipment and related components. He/She is responsible for the day-to-day operation of a new project. A Senior AV technician must be able to reach and interpret blueprints, drawings, and schematics and be able to communicate any changes made to the installed systems. He/She must be able to test equipment and its’ functionality and work with vendors to resolve technical issues. He/She is responsible for training the end user on functionality of the system. He/She is also required to have all the skill sets of a Junior AV Technician.

Technical School Degree or minimum of 3 years of related experience.

AVIXA CTS Certification.

Systems Analyst

Senior AV Technician

A Junior AV Technician is responsible for installing, operating, maintaining, and trouble shooting Audio Video equipment and related components. Primary responsibility is the hand-on physical labor required for installation of AV equipment, including basic rack work, cabling and peripherals. He/She must be able to read and interpret blueprints, drawings and schematics, having cabling experience, possess good problem solving skills and be capable of working in a physically demanding environment (lifting weight in excess of 50lbs.). A Junior AV Technician must also possess good customer interface skills and be punctual.

High School Diploma or 1 year of related experience

A Senior AV Design Engineers must develop, devise, and/or modify statements of work (SOW), drawings and bills of materials to address complex tasks or problems. Each solution must consider the functionality, capabilities and inter-relationships between Audio/Video equipment and applicable hardware and software. Tasks include the design and development of small to enterprise level networking projects, room integration products and/or audio and video bridging products. He/She is responsible for the schematic development of each project along with a statement of work (SOW) describing the implementation of each project. He/She must research and be able to understand new leading edge technologies as they relate to our industry, whether they be manufactured strategic vendor partners or by another segment of the industry. He/She must communicate the engineered solution to members of Technical Services or other members of Professional Services for implementation. He/She assists the sales team in understanding the customer’s requirements and engineering the appropriate solution for the project. He/She is experienced with design, installation, and service of the projection screens, displays, audio systems, control systems, switchers, distribution amps, video walls, videoconferencing equipment and applications. He/She must possess a tremendous knowledge of Audio-Video equipment primarily focused on video teleconferencing and complex AV systems. He/She must work with other trades to develop complete room solutions.

Education and Experience

Technical School Degree or minimum 7 years of related experience.

AVIXA CTA-I Certification

Junior AV Technician

Senior Audio Video Design Engineer

An Audio Visual System Trainer designs and develops training outlines, scenarios, plans, objectives, curriculum and medium of presentation for specific education requirements. He/She identifies the best method for accomplishment of the necessary training considering the hardware, software, audience, and training parameters determines the necessary training feedback methods, type of examinations and training assessments and quality metrics. He/She delivers training seminars on-site or in-house for clients utilizing custom developed presentations and providing demonstrations on actual systems being utilized by the client.

Education and Experience

High School or Technical School Degree or minimum 5 years of related experience.

AVIXA CTS Certification

A Program Manager is our authorized primary interface with the client’s management personnel. He/She is responsible for formulating and enforcing work standards, establishing program schedules, supervising personnel, and communicating policies, purposes, and goals of the organization to subordinates. He/She is also responsible for the overall contract performance to include information resource management, budge, and cost control. May directly lead a large project team engaged in a long-term contract or may be responsible for managing a large, multi-year task order type of contract (i.e. BPA, IDIQ) with multiple task orders/projects and servicing as the direct liaison to the client.

Bachelor’s Degree or 5 year of related experience

Audio Visual Systems Trainer

Program Manager

A Digital Signage Designer produces graphic sketches, designs, and copy layouts for online content. He/she determines size and arrangement of illustrative material and copy, selects style and size of type, and arranges layout based upon available space, knowledge of layout principles, and aesthetic design concepts. He/She is familiar with a variety of AV/VTC concepts, practices and procedures. He/She relies on experience and judgement to plan and accomplish goals. A wide degree of creativity and latitude is expected.

High School or Technical School Degree or minimum 5 years of related experience.

Digital Signage Designer

334310 - Professional Audio/Video Products iSoft Solutions is proud to offer GSA a diverse portfolio of proven audio-visual and video teleconferencing solutions that are custom designed to meet the demands of a variety of Federal Customer communication environments – Conference Rooms, Training Rooms, EOCs, Command HQ Facilities, etc. Please contact an iSoft sales representative for further details and discussion in taking advantage of iSoft’s integrated systems packages.

Phone: (757)-275-7300 Email: salessupport@isoftusa.net

Notes:

1. Above System Packages INCLUDE system design, system documentation, Manufacturer’s Warranty and required Manufacturer’s Maintenance Contracts.

2. Implementation services may be added utilizing iSoft’s GSA Labor Categories including installation, programming, training, etc. as required for each unique project environment.

3. iSoft’s turn-key onsite maintenance support services are sold separately.

GSA Solution Packages

Part Number Descriptive Product Name GSA Price

GS-EQ-BASE VTC Base VTC Upgrade Solution $ 14,598.61

GS-EQ-BASE AV/VTC Base AV/VTC Room Solution $ 26,891.59

GS-EQ-ENHANCED AV Enhanced AV Room Solution $ 47,465.45

GS-EQ-DLX TRN/CLSSRM Deluxe Training/Class Room Solution $ 50,081.47

GS-EQ-DLX AV Deluxe AV Room Solution $ 64,981.94

GS-EQ-PREMIER AV/VTC Premier AV/VTC Command Solution $191,317.95

GS-EQ-DLX AV/VTC Deluxe AV/VTC Room Solution $104,577.47