FSS-72 - County Draperies, Inc. - GS03F0200W

When placing an order, the following information must be supplied:

Treatment type

Dimensions

Quantity

Fabric (from charts included herein)

Requested Ship Date

All items ship F.O.B. Factory - Middletown, NY

Minimum Order: $150.00 net.

Credit: We invite customers to open accounts. Our standard terms are 50% deposit/balance prior to shipping. Upon submission of bank and three trade references we will run a credit check and terms may be improved to either 50% deposit/balance net 30 or no deposit/net 30, as determined by the Company. We reserve the right to change or withdraw credit terms at our discretion based on payment activity and to request advance payment at any time.

Terms: GSA terms are net 30 days from date of invoice. Payment is due when invoice is issued and is considered delinquent if not paid within 30 days. In the event of delinquency customer shall be liable for collection costs including attorneys fees.

Quotations: are valid for 60 days and may be subsequently extended in writing by factory. Due to the custom nature of specifications for each property and the location’s job site conditions, we recommend that the customer contact the factory to discuss the unique needs of the project to receive a formal, individualized quotation. In cases where COM fabrics are provided by commercial customers, prices of the treatment will be adjusted accordingly.

All items are bagged, boxed and palletized. Freight is not included in pricing and must be quoted separately.

Measurement and Installation prices quoted include one trip to measure and one trip to install. Additional trips will be billed separately. Prices quoted are for non-union labor. Union labor will require additional cost. Consult factory for revised quotation. Due to the nature of Custom Manufacturing we reserve the right to ship and bill overruns within 5%. When applicable, pricing will reflect project requirements that necessitate variations in dimensions, materials and construction.

Acknowledgements: Each order will be acknowledged in writing. Customers should check the specifications on the acknowledgement for accuracy and immediately notify County of any discrepancies. This printed acknowledgement is the final agreement between the company and the customer and supersedes all previous communications regarding the order.

Samples/Model Room Treatments: Sample treat-ments must be paid for and cannot be returned for credit. For GSA projects, model room samples will be charged at the same price as the full production run quantity.

Change Orders: Changes to orders made after production has commenced are subject to our ability to conform. Any request for changes must be made in writing. Customer will be notified if requested changes are possible and if changes result in increased costs.

Scheduling: Orders are only scheduled once all materials for the job are received. Production leadtime is approximately 4 - 6 weeks from receipt of fabric including COM.

Cancellations: Our acceptance of an order is final and binding. Orders may only be cancelled at company’s discretion.

Returns: No return of merchandise will be accepted without written consent and shipping instructions provided by the company. Unauthorized returns will not be accepted and will be returned by freight collect.

Restocking: As all orders are made to the customer’s unique specifications, no items can be returned for restocking.

Shipping: All orders are subject to delay or failure of delivery due to strikes or other labor difficulties, source of supply, transportation, war, riot, fire, accident, Acts of God or other causes beyond our control. All delivery dates quoted are approximate.

Disposition of shipments refused by consignee is the responsibility of the purchaser.

Title to Merchandise shall pass to the buyer upon delivery by County Draperies to the carrier. For purposes of risk of loss, all shipments are F.O.B.

factory. If carrier damages goods while in transit, the buyer has the sole obligation of seeking any appropriate recourse against the carrier.

General Information, Terms and Conditions of Sale Pricelist effective July 1, 2015. Replaces and supersedes all previous pricelists.

Orders will be governed by New York law and terms and conditions of this agreement are subject to jurisdiction of the courts of the state of New York.

Arbitration/Venue: All disputes shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. Venue for any arbitration proceeding shall be in Orange County, NY.

This contract shall be governed and construed in accordance with the laws of the State of New York.

Parties consent to the venue and jurisdiction of the courts of Orange County, NY concerning any action or proceeding arising from any controversy or claim under or in relation to this order or contract or any modification thereof.

PRODUCT WARRANTY

Finished goods carry a limited warranty for one year against defects in materials and workmanship under normal wear and usage from the date of purchase to the original purchaser. This warranty does not cover customer’s own materials. COM fabrics are not warranted for color fastness or usage by any party other than the fabric's manufacturer.

This warranty does not cover any abuse, misuse, or vandalism to products before or after installation. This warranty does not provide coverage or reimbursement for loss of use, time, inconvenience or other damages resulting from any defect in the product. Should repairs be necessary within the warranty period, County Draperies, Inc. will replace or repair the defective parts at its discretion.

Normal care and maintenance of products is required to insure years of problem free use. Damaged products should be taken out of service.

Contact Customer Service at 800-453-7273 with any questions or to file a warranty claim. Any issues that are believed to be a warranty claim should be reported immediately. In order to expedite the handling of warranty claims, customer should be able to provide all pertinent details about the problem as well as project information (purchaser’s name and p.o.

number or order invoice number). No returns will be accepted without prior approval. Claims can also be registered by emailing information to warranty@drape.com and a customer service associate will follow up within 24 hours.