MAS - Pinnacle Personnel Services, LLC - GS02F159AA

Authorized Federal Supply Schedule Price List

Pinnacle Personnel Services, LLC Physical: 5012 Grainary Ave, Tampa, FL 33624

Mailing: 1210 Stable Glen Dr., San Antonio, TX 78245

PH: 207-319-4006

www.pinnaclepersonnelservices.com

GENERAL SERVICES ADMINISTRATION INFORMATION:

Contract Number: GS-02F-159AA Term of Contract: June 28, 2013 through June 27, 2023

Contract current as of Modification PA-0024 dated 10/01/2019.

Schedule: MAS Business Size: Small woman-owned, veteran-owned

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P I N NAC L E P ERSO N N E L S ERVI C ES , L L C

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CUSTOMER INFORMATION:

1a..

Special Item Number (SIN): 611430, Training Services: Instructor Led Training, Web-Based Training and Education Courses, Course Development, and Learning Management

Pinnacle Personnel Services, LLC began providing instruction to Federal agencies in 2005. The business incorporated as a Florida LLC in February 2007 and been recertified annually since that time.

Our primary mission continues to be: to provide on-site training to supervisors, employees and human resource practitioners. From 2005-2012, we provided 519 live seminars/classes, ranging from 25 to 150 participants, for dozens of different Federal agencies worldwide.

Our courses are commercially available off-the-shelf training that is delivered by subject matter experts via an instructor-led (traditional classroom setting or conference/seminar) and/or web-based (Inter/Intranet, computer applications, etc.) system. Courses have a defined title, length of time, and description but we specialize in tailoring each class to our customers and those participants expected to attend a specific session. Customized subject matter specific training includes: Emotional Intelligence, Workplace Health & Wellness, Introduction to Federal Human Resources Skills for Supervisors, Supervisors Soft Skills Basic Course, Teambuilding with DiSC, Alternative Dispute Resolution, Human Resources Basics for Federal Employees, The Supervision Decision: Is it for you?, Benefits Orientation for Federal Employees, Federal Retirement Planning: Civil Service Retirement System & Offset, Federal Retirement Planning: Federal Employees Retirement System & TransFERS, Federal Retirement Planning: Special Provision Employees, The Thrift Savings Program, Pinnacle Leadership Series, and Locally Designed Courses which allow us to remain, truly, customer service oriented. Here customers have the opportunity to select sections from the various courses and essentially build a course that fits their needs by placing focus on specific areas.

Support materials are included in our prices and for those, Pinnacle Personnel Services, LLC. focuses on the use of various workbooks, manuals, and related reference material.

Special Item Number (SIN): OLM – Order Level Material

1b. See pricing, below.

1c. N/A

2. Maximum order: 611430: $1,000,000 per order; OLM: $250,000

3. Minimum order: $100

4. Geographic coverage: Contractor will provide domestic delivery only within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington DC, and US Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

5. Points of production are not applicable

6. GSA is receiving discounts in the range of 8.00% - 13.00%

7. Quantity discount: 1.5% if more than three classes ordered at once

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8. Prompt payment terms: 1%, 14 days net 30

9. Foreign items: Not applicable

10a. Time of delivery: As agreed upon between the Ordering Activity and Pinnacle Personnel Services, LLC.

10b. Expedited deliver is not applicable

10c. Overnight and 2-day delivery are not applicable

10d. Urgent requirements: not applicable

11. All prices are FOB Destination

12a. Ordering address: 5213 Clinton Rd, Alexandria, VA 22312.

12b. Ordering activities shall use the ordering procedures for supplies and services, based on information on Blanket Purchase Agreements (BPA’s) found in Federal Acquisition Regulation

(FAR) 8.405-3.

13. Payment address: 5213 Clinton Rd, Alexandria, VA 22312

14. Warranty provisions are not applicable

15. Export packing charges are not applicable

16. Terms and conditions of rental, maintenance, and repair are not applicable

17. Terms and conditions of installation are not applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants).

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

23. Data Universal Numbering System (DUNS) number: 791452100

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24. Notification regarding registration in System for Award Management (SAM) database:

Registered

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Pricing, with IFF.

Federal Supply Schedule Price List

Our proposed Basis of Award Customer is all Commercial Customers. The Industrial Funding Fee (IFF) is included in the pricing.

COURSE TITLE & DESCRIPTION

MAX # OF

PARTICIPANTS

GSA

PRICE

Introduction to Human Resources Skills for Supervisors This 3-day course covers all rules and regulations for supervising within the Federal government. As applicable, it includes the supervision of general schedule (GS), general government (GG), and wage system (WG, WL, WS) as well as those under or transitioning from alternate pay-for-performance personnel systems (e.g. NSPS, DCIPS). It is designed to provide new supervisors with the technical competencies they need to be successful managing others. Topics range from sources of authority, merit principles and prohibited personnel practices through leave, discipline, labor relations, and everything in between. It includes presentations, lecture, video demonstrations, class discussion, small groups, and hands-on exercises.

30 $4,449.37

Pinnacle Leadership Series This 3-day course presents a wide variety of leadership-based principles.

Presentations are based upon Covey’s Principle-Centered Leadership and 7 Habits of Highly Effective People as well as Maxwell’s Developing the Leader Within You and the 21 Irrefutable Laws of Leadership. It is designed to help formal and/or informal, leaders develop and hone their leadership skills and incorporates aspects of our Supervisor’s Basic Soft Skills, Teambuilding with DiSC, and Alternative Dispute Resolution courses. We equip attendees with the tools and skills to work at the highest levels of effectiveness both with and through others by including numerous self-assessments, presentations, lecture, video demonstrations, small groups and teambuilding exercises.

30 $4,449.37

Supervisor's Basic Soft Skills Rather than focusing on technical competencies, this 2-day soft skills course focuses on situational leadership and management styles;

problem solving and communication skills; delegation and motivation;

emotional intelligence, and time management. It is based upon the DiSC Behavioral Profile System and includes presentations, lecture, video demonstrations, class discussion, small groups, and hands-on exercises.

30 $3,209.07

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Introduction to Human Resources Skills for Employees This can be a 1 or 2-day course depending upon topics requested by our customers. One day provides a broad overview of Federal employment rules including leave and absence, classification, performance management, and compensation. Two days allows for the addition of Federal benefits topics including health and life insurance, flexible spending accounts, dental and vision insurance, long term care, and retirement. In today’s work environment when employees are required to in-process electronically and click through computer-based training in order to personally educate themselves on the rules, this course is specifically requested and appreciated by all Federal employees – those new to the system and those who have been employed for substantial amounts of time. It includes presentations, lecture, class discussion, and regulatory requirements.

50 $3,209.07

Teambuilding with DiSC This is a 1-day course which strives to teach team members about their own behavioral styles as well as those of peers. We cover positive communication, motivation, delegation, and workplace diversity. The course is designed to help people understand they can choose how to perceive and respond to events around them, and that it is in their control to change a negative outlook to one that’s positive. It is based upon the DiSC Behavioral Profile System and includes presentations, lecture, video demonstrations, facilitator-led discussion, shared personal experiences, small groups, and hands-on exercises.

30 $2,317.38

The Supervision Decision While it has been evident for quite some time, the Merit Systems Protection Board released a report in late 2009 documenting tremendous problems within the Federal government caused by people being placed into supervisory roles simply because they are excellent technicians.

Once in these positions, many find that they lack the skills necessary to supervise others. This 1-day course introduces employees to the intricacies of what supervision factually entails. Through course materials, hands-on exercises, case studies, and facilitator-led discussion, it addresses the managerial role. Topics include a discussion about what is different between being an employee and being a supervisor, how to manage performance and conduct, how to motivate and delegate, how to transition from being a peer to being a supervisor. It provides employees the basis upon which to make an informed decision as to whether supervision is something they wish to pursue or not.

Federal Retirement: CSRS & Offset This 1-day course is specifically designed for Federal employees covered under the Civil Service Retirement System (CSRS) either as straight CSRS or as CSRS-Offset. It includes eligibility requirements, creditable service, average high-3 salary computations, annuity computations (regular and disability), civilian deposits and redeposits, military deposits, voluntary contributions, survivor and death benefits, health and life insurance, dental and vision insurance, long term care, flexible spending accounts, the Thrift Savings Program, Medicare, and Social Security. It provides employees the basis upon which to make informed decisions regarding Federal benefits both prior to and after retirement.

50 $2,317.38

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Federal Retirement: Special Provisions CSRS & Offset This 1-day course is specifically designed for special provision employees (Law Enforcement Officers, Fire Fighters, Military Reserve Technicians, and Air Traffic Controllers) covered under the Civil Service Retirement System (CSRS) either as straight CSRS or as CSRS-Offset. It includes eligibility requirements, creditable service, average high-3 salary computations, annuity computations (regular and disability), civilian deposits and redeposits, military deposits, voluntary contributions, survivor and death benefits, health and life insurance, dental and vision insurance, long term care, flexible spending accounts, the Thrift Savings Program, Medicare, and Social Security. It provides employees the basis upon which to make informed decisions regarding Federal benefits both prior to and after retirement.

Federal Retirement: FERS & TransFERS under the Federal Employees Retirement System (FERS) and for those who have transferred to FERS. It includes eligibility requirements, creditable service, average high-3 salary computations, annuity computations (regular and disability), civilian deposits and redeposits, military deposits, annuity supplement, survivor and death benefits, health and life insurance, dental and vision insurance, long term care, flexible spending accounts, the Thrift Savings Program, Medicare, and Social Security. It provides employees the basis upon which to make informed decisions regarding Federal benefits both prior to and after retirement.

Federal Retirement: Special Provisions FERS & TransFERS This 1-day course is specifically designed for special provision employees (Law Enforcement Officers, Fire Fighters, Military Reserve Technicians, and Air Traffic Controllers) covered under the Federal Employees Retirement System (FERS) and for those who have transferred to FERS.

It includes eligibility requirements, creditable service, average high-3 salary computations, annuity computations (regular and disability), civilian deposits and redeposits, military deposits, annuity supplement, survivor and death benefits, health and life insurance, dental and vision insurance, long term care, flexible spending accounts, the Thrift Savings Program, Medicare, and Social Security. It provides employees the basis upon which to make informed decisions regarding Federal benefits both prior to and after retirement.

$2,317.38

Federal Retirement: Mid-Career under the Federal Employees Retirement System (FERS) and for those who have transferred to FERS. Rather than focusing on pre-retirement, topics are covered from the perspective of individuals who are somewhere in the middle of their Federal career. It includes eligibility requirements, creditable service, average high-3 salary computations, annuity computations (regular and disability), civilian deposits and redeposits, military deposits, annuity supplement, survivor and death benefits, health and life insurance, dental and vision insurance, long term care, flexible spending accounts, the Thrift Savings Program, Medicare, and Social Security. It provides employees the basis upon which to make informed decisions regarding Federal benefits while they continue working.

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Federal Benefits for Human Resources Practitioners This 1-day course is specifically tailored toward the Human Resources (HR) Practitioners’ role of assisting employees with their Federal benefits package. Topics include eligibility requirements for all Federal benefits, creditable service, average high-3 salary computations, annuity computations (regular and disability), civilian deposits and redeposits, military deposits, annuity supplement, survivor and death benefits, health and life insurance, dental and vision insurance, long term care, flexible spending accounts, the interaction of retirement with the workers’ compensation program and the Thrift Savings Program. Not only are technical and regulatory requirements for these programs discussed but through facilitator-led discussion, case studies, hands-on exercises and the sharing of professional experiences, HR practitioners learn how to counsel and help employees make benefits elections.

Introduction to Federal Benefits This 1-day course focuses on providing comprehensive information, requirements, and offerings with the entire Federal benefits package.

Rather than focusing on pre-retirement, topics are covered from the perspective of individuals who have recently (within the past 5 years typically) been hired. It includes eligibility requirements and in-depth information on the Federal Employees Health Benefit, Federal Employees Group Life Insurance, Federal Employees Dental and Vision Insurance Program, Flexible Spending Accounts, Health Savings Accounts, and Federal Long Term Care Insurance Program. Further, there is a topical introduction of the 3-tier financial benefits newer employees will become eligible to receive: the Federal Employees Retirement System, Thrift Savings Program, and Social Security. It provides employees the basis upon which to make informed decisions regarding Federal benefits as they start their Federal career.

Overview of The Thrift Savings Program This half-day course provides comprehensive information regarding the Thrift Savings Program (TSP). It includes applicable IRS limits for the employee as well as the agency, investment funds that are available, options for accessing the TSP while continuing to work (loans and in-service withdrawals), the range of options for accessing the TSP post-separation, death benefits, and court orders. It is designed for Federal civilians as well as members of the uniformed services.

30 $1,314.86

Alternative Dispute Resolution This 1-day course is an introduction to resolving workplace disputes through the management of conflict in an efficient and economical manner, focusing primarily on mediation techniques. Its purpose is to assist employees, supervisors, and team members in becoming better communicators striving to understand each other and negotiate win-win solutions. The course is largely hands-on small group exercises and facilitator-led discussion.

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Locally Designed Courses These 1-day courses provide customers the most flexibility as they select sections from any other course and build the training that fits local needs by placing focus on specific areas. Examples include but are not limited to:

- Executive sessions: Topics tailored, upon request, to provide the most comprehensive information in the shortest amount of time possible (2-4 hours) for senior leaders and managers who require a working knowledge but not to the level of hands-on intricacies.

- Lunch & Learn sessions: Any topic from any class tailored and offered as a stand-alone for short workshop environments.

- Labor Relations & Alternative Dispute Resolution: Coupling the requirements of labor management relations with hand-on exercises in mediation, communication, and interest-based bargaining.

- Customer Service: Focuses on providing exceptional customer service (in person, telephonically, and through electronic environments) even with tough customers who are not always right, but need to always be treated with respect and professionalism.

Dependent upon topics selected

$2,317.38

The number of participants listed as our course maximums have been determined to be the optimum size for meeting objectives and participants’ expectations. The more interactive hand-on courses have smaller class sizes. The more lecture-based courses have larger class sizes.

Pinnacle Personnel Services, LLC. will tailor courses to meet an agency’s needs at no additional cost.