MAS - Cathyjon Enterprises, Inc. - GS02F102BA

General Services Administration Federal Supply Services

Authorized Federal Supply Schedule Price List

MULTIPLE AWARD

SCHEDULE (MAS)

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system.

The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov.

For more information on ordering from the Federal Supply Schedule for Temporary, Administrative and Professional Staffing Services click on the Ordering Procedures button at http://www.gsa.gov/tempservices

CONTRACTOR: CATHYJON ENTERPRISES, INC.

Dba HB Staffing 2120 Main Street, Suite 250 Huntington Beach, CA 92648 Phone number: 714-960-2800 Fax number: 714-960-6563

Email: cvee@hbstaffing.com Web Site: http://www.hbstaffing.com

CONTRACTOR’S ADMINISTRATION SOURCE: Cathy Volpe, President / cvee@hbstaffing.com

BUSINESS SIZE: Small, Woman Owned

Modification Number A824, Sep 01, 2020

LARGE CATEGORY: OFFICE MANAGEMENT

SUBCATEGORY: TEMPORARY HELP SERVICES

SIN: 561320SBSA PSC: R699

Contract No. GS-02F-102BA, Option 1 PO0014

CONTRACT PERIOD: May 7, 2014 through May 6, 2024 http://www.gsaadvantage.gov/ mailto:cvee@hbstaffing.com http://www.hbstaffing.com/

(714) 960-2800 www.hbstaffing.com

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS 561320SBSA

SIN TEMPORARY STAFFING (SBSA)

561320SBSA Administrative Support and Clerical Occupations (with and/or without security clearance)

561320SBSA General Services and Support ((with and/or without security clearance)

561320SBSA Information and Arts Occupations, Including Miscellaneous Occupations (with and/or without security clearance)

561320SBSA Technical and Professional Occupations (with and/or without security clearance)

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN: Not Applicable

1c. HOURLY RATES AND DESCRIPTION OF ALL CORRESPONDING COMMERCIAL JOB TITLES, EXPERIENCE, FUNCTIONAL RESPONSIBILITY, AND EDUCATION: All hourly rates shown are firm fixed price. See the following price list for hourly rates by location and labor category. See the Job Descriptions provided after the pricing information.

2. MAXIMUM ORDER*: $250,000

*If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price Before placing your order, contact the contractor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER: $100.00

4. GEOGRAPHIC COVERAGE:

CATHYJON ENTERPRISES provides staffing services throughout the Continental United States. This price list reflects the preponderance of work area of Washington DC / Virginia / Maryland Wage Determination, as well as the price lists for the County of Los Angeles, and the California County of Orange.

Our prices will be based on the latest Wage Determination for the respective region.

For additional rate information please contact the contracts administrator Cathy Volpe, cvee@hbstaffing.com or Jonathan Paul, jpaul@hbstaffing.com.

5. POINT(S) OF PRODUCTION: Not Applicable

6. DISCOUNT FROM LIST PRICES: Not Applicable

7. QUANTITY DISCOUNT(S): None.

8. PROMPT PAYMENT TERMS: Net 30.

9a. Government Purchase Cards are accepted at or below the micro-purchase threshold.

9b. Government Purchase Cards are accepted above the micro-purchase threshold.

10. FOREIGN ITEMS: None mailto:jpaul@hbstaffing.com www.hbstaffing.com

11a. TIME OF DELIVERY: Not Applicable

11b. EXPEDITED DELIVERY: Not Applicable

11c. OVERNIGHT AND 2-DAY DELIVERY: Not Applicable

11d. URGENT REQUIREMENTS: Agencies are welcome to contact the Contractor’s representative to effect faster delivery.

12. FOB POINT: Not Applicable

13a. ORDERING ADDRESS:

HB Staffing

2120 Main Street, Ste 250

Huntington Beach, CA 92648

14. PAYMENT ADDRESS:

HB Staffing

2120 Main Street, Ste 250

Huntington Beach, CA 92648

15. WARRANTY PROVISION: Standard Commercial Warranty.

16. EXPORT PACKING CHARGES: Not Applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: Not Applicable

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE): Not Applicable

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): Not Applicable

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): Not Applicable

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): Not Applicable

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): Not Applicable

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): Not Applicable

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): Not Applicable

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

24b. Section 508 Compliance for EIT: Not Applicable

25. DUNS NUMBER: 055451400

26. NOTIFICATION REGARDING REGISTRATION IN CENTRAL CONTRACTOR REGISTRATION (CCR) DATABASE:

Contractor has an Active Registration in the SAM/CCR database.

WHY CONSIDER HB STAFFING?

HB Staffing is a woman-owned, small business enterprise (SBE), and a full-service staffing company with the demonstrated capacity to fulfill nationwide orders for government and other agencies.

Platinum Customer Service is not only a commitment of HB Staffing, but our reputation

- evidenced by 95% and 96% Open Rating customer satisfaction ratings, (2013 and 2009).

Keys to our success: a relentless emphasis on finding and placing candidates that fit our customer needs and their work and people environment as quickly as possible; and a company culture that promises clients that we will do “whatever it takes” to satisfy and exceed their expectations.

We have a robust candidate pool, utilize recruiting best practices – and the passion and experience to find, place and manage the key people you require for your department.

Experience and extensive past performance:

Founded in 2000, CathyJon Enterprises, Inc., dba HB Staffing – headquartered in Huntington Beach, CA – provides temporary staffing services to many Federal Government agencies throughout the US, as well as the counties of Orange (CA), San Diego, Los Angeles, and a host of other public agencies, municipalities and commercial organizations.

The founder and president of our company, Cathy Volpe, is a staffing industry veteran (since 1976) owning three companies, as well as previous manager for two of the nation’s largest staffing companies.

For more information about HB Staffing, visit www.hbstaffing.com http://www.hbstaffing.com/

MAS – District of Columbia, MD – All Counties

CATHYJON ENTERPRISES, INC. dba HB Staffing

OFFICE MANAGEMENT, TEMPORARY HELP SERVICES; SIN: 561320SBSA

Preponderance of Work Location:

MARYLAND COUNTIES OF CALVERT CHARLES PRINCE GEORGE'S

VIRGINIA COUNTIES OF ALEXANDRIA ARLINGTON FAIRFAX FALLS CHURCH

FAUQUIER

LOUDOUN MANASSAS MANASSAS PARK PRINCE WILLIAM STAFFORD

Wage Determination Number 2015-4281, Revision Number 7 dated 7/25/2017

TOTAL GSA

CODE OCCUPATION TITLE PRICE

561320SBSA ADMINISTRATIVE, SUPPORT AND CLERICAL OCCUPATIONS

01011 Accounting Clerk I $31.88

01012 Accounting Clerk II $35.21

01013 Accounting Clerk III $38.82

01020 Administrative Assistant $52.76

01040 Court Reporter $37.55

01051 Data Entry Operator I $27.09

01052 Data Entry Operator II $29.13

01060 Dispatcher, Motor Vehicle $33.70

01070 Document Preparation Clerk $29.04

01090 Duplicating Machine Operator $29.04

01111 General Clerk I $27.09

01112 General Clerk II $29.15

01113 General Clerk III $32.88

01120 Housing Referral Assistant $42.72

01141 Messenger Courier $29.05

11191 Order Clerk I $27.45

01192 Order Clerk II $29.53

01261 Personnel Assistant I $32.01

01262 Personnel Assistant II $35.26

11263 Personnel Assistant III $38.76

01270 Production Control Clerk $42.65

01290 Rental Clerk $29.60

01300 Scheduler, Maintenance $31.89

01311 Secretary I $31.89

01312 Secretary II $35.04

01313 Secretary III $42.72

01320 Service Order Dispatcher $30.64

01410 Supply Technician $52.76

01420 Survey Worker $34.83

01460 Switchboard Operator/Receptionist $27.39

01531 Travel Clerk I $26.99

01532 Travel Clerk II $28.65 www.hbstaffing.com

01533 Travel Clerk III $30.41

01611 Word Processor I $29.61

01612 Word Processor II $32.68

01631 Word Processor III $35.98

12160 Medical Record Clerk $32.98

12190 Medical Record Technician $36.35

12195 Medical Transcriptionist $35.54

561320SBSA GENERAL SERVICES AND SUPPORT

01150 Janitor $23.77

11210 Laborer, Grounds Maintenance $25.51

21020 Forklift Operator $31.95

21030 Material Coordinator $42.65

21040 Material Expediter $42.65

21050 Material Handling Laborer $25.52

21071 Order Filler $27.42

21080 Production Line Worker (Food Processing) $31.95

21110 Shipping Packer $31.26

21130 Shipping/Receiving Clerk $31.26

21140 Store Worker 1 $23.50

21150 Stock Clerk $31.75

21210 Tool & Parts Attendant $31.95

21410 Warehouse Specialist $31.95

561320SBSA INFORMATION, ARTS, MISCELLANEOUS

99030 Cashier $20.54

99050 Desk Clerk $24.16

99251 Laboratory Animal Caretaker I $24.63

99252 Laboratory Animal Caretaker II $26.48

99710 Recycling Laborer $33.58

99711 Recycling Specialist $40.10

99730 Refuse Collector $30.30

99810 Sales Clerk $22.92

99831 Surveying Aide $28.15

99832 Surveying Technician $40.50

13011 Exhibits Specialist I $36.83

13012 Exhibits Specialist II $44.48

13013 Exhibits Specialist III $53.34

13041 Illustrator I $35.51

13042 Illustrator II $42.86

13043 Illustrator III $51.32

13047 Librarian $61.73

13050 Library Aide/Clerk $29.31

13054 Library Information Technology Systems Administrator $56.18

13058 Library Technician $36.12

13061 Media Specialist I $38.78 www.hbstaffing.com

13062 Media Specialist II $42.84

13063 Media Specialist III $47.19

13071 Photographer I $29.77

13072 Photographer II $33.14

13073 Photographer III $40.28

13074 Photographer IV $47.78

13075 Photographer V $55.42

28210 Gate Attendant/Gate Tender $28.39

28310 Lifeguard $22.17

28350 Park Attendant (Aide) $31.20

28510 Recreation Aide/Health Facility Attendant $24.06

28515 Recreation Specialist $37.52

561320SBSA TECHNICAL & PROFESSIONAL

15080 Graphic Artist $50.49

15110 Test Proctor $39.66

30040 Civil Engineering Technician $44.38

30061 Drafter/CAD Operator I $35.47

30062 Drafter/CAD Operator II $38.68

30063 Drafter/CAD Operator III $42.58

30064 Drafter/CAD Operator IV $51.29

30081 Engineering Technician I $39.17

30082 Engineering Technician II $43.36

30083 Engineering Technician III $47.97

30084 Engineering Technician IV $58.25

30085 Engineering Technician V $70.22

30086 Engineering Technician VI $83.93

30090 Environmental Technician $45.89

30210 Laboratory Technician $41.40

30240 Mathematical Technician $48.21

30361 Paralegal/Legal Assistant I $36.82

30362 Paralegal/Legal Assistant II $44.50

30363 Paralegal/Legal Assistant III $53.32

30363 Paralegal/Legal Assistant IV $63.53

30390 Photo-Optics Technician $46.76

30461 Technical Writer I $43.41

30462 Technical Writer II $52.06

30463 Technical Writer III $61.98

MAS – Los Angeles

Work Location: California County of LOS ANGELES Wage Determination Number 2015-5613, Revision Number 9 dated 1/10/2018

CODE OCCUPATION TITLE PRICE

01011 Accounting Clerk I $29.67

01012 Accounting Clerk II $32.73

01013 Accounting Clerk III $36.06

01020 Administrative Assistant $51.13

01040 Court Reporter $40.95

01051 Data Entry Operator I $25.84

01052 Data Entry Operator II $27.77

01060 Dispatcher, Motor Vehicle $38.41

01070 Document Preparation Clerk $27.47

01090 Duplicating Machine Operator $27.47

01111 General Clerk I $24.93

01112 General Clerk II $27.15

01113 General Clerk III $30.92

01120 Housing Referral Assistant $37.64

01141 Messenger Courier $25.56

11191 Order Clerk I $30.26

01192 Order Clerk II $32.57

01261 Personnel Assistant I $31.89

01262 Personnel Assistant II $35.08

11263 Personnel Assistant III $38.57

01270 Production Control Clerk $40.06

01290 Rental Clerk $30.02

01300 Scheduler, Maintenance $30.86

01311 Secretary I $30.86

01312 Secretary II $33.96

01313 Secretary III $37.64

01320 Service Order Dispatcher $34.09

01410 Supply Technician $51.13

01420 Survey Worker $34.69

01460 Switchboard Operator/Receptionist $26.56

01531 Travel Clerk I $26.85

01532 Travel Clerk II $28.81

01533 Travel Clerk III $30.61

01611 Word Processor I $29.83

01612 Word Processor II $32.63

01631 Word Processor III $35.74 www.hbstaffing.com

12160 Medical Record Clerk $31.17

12190 Medical Record Technician $34.30

12195 Medical Transcriptionist $39.91

01150 Janitor $25.84

11210 Laborer, Grounds Maintenance $26.38

21020 Forklift Operator $30.32

21030 Material Coordinator $40.06

21040 Material Expediter $40.06

21050 Material Handling Laborer $24.31

21071 Order Filler $24.73

21080 Production Line Worker (Food Processing) $30.32

21110 Shipping Packer $27.41

21130 Shipping/Receiving Clerk $27.41

21140 Store Worker 1 $23.53

21150 Stock Clerk $31.01

21210 Tool & Parts Attendant $30.32

21410 Warehouse Specialist $30.32

99030 Cashier $22.98

99050 Desk Clerk $23.76

99251 Laboratory Animal Caretaker I $24.76

99252 Laboratory Animal Caretaker II $26.66

99710 Recycling Laborer $42.95

99711 Recycling Specialist $49.56

99730 Refuse Collector $38.84

99810 Sales Clerk $30.47

99831 Surveying Aide $42.66

99832 Surveying Technician $54.59

13011 Exhibits Specialist I $42.03

13012 Exhibits Specialist II $50.92

13013 Exhibits Specialist III $61.24

13041 Illustrator I $46.55

13042 Illustrator II $56.55

13043 Illustrator III $68.03

13047 Librarian $59.75

13050 Library Aide/Clerk $29.52

13054 Library Information Technology Systems Administrator $54.43

13058 Library Technician $38.39

13061 Media Specialist I $40.59

13062 Media Specialist II $44.83

13063 Media Specialist III $49.45

13071 Photographer I $31.70

13072 Photographer II $35.09 www.hbstaffing.com

13073 Photographer III $44.70

13074 Photographer IV $55.13

13075 Photographer V $65.72

28210 Gate Attendant/Gate Tender $28.20

28310 Lifeguard $27.23

28350 Park Attendant (Aide) $31.00

28510 Recreation Aide/Health Facility Attendant $23.89

28515 Recreation Specialist $37.23

15080 Graphic Artist $35.95

15110 Test Proctor $44.87

30040 Civil Engineering Technician $60.65

30061 Drafter/CAD Operator I $42.08

30062 Drafter/CAD Operator II $46.52

30063 Drafter/CAD Operator III $51.29

30064 Drafter/CAD Operator IV $62.03

30081 Engineering Technician I $34.31

30082 Engineering Technician II $37.92

30083 Engineering Technician III $41.83

30084 Engineering Technician IV $50.69

30085 Engineering Technician V $60.94

30086 Engineering Technician VI $72.74

30090 Environmental Technician $46.37

30210 Laboratory Technician $39.47

30240 Mathematical Technician $55.67

30361 Paralegal/Legal Assistant I $37.54

30362 Paralegal/Legal Assistant II $45.35

30363 Paralegal/Legal Assistant III $54.42

30363 Paralegal/Legal Assistant IV $64.85

30390 Photo-Optics Technician $55.67

30461 Technical Writer I $42.43

30462 Technical Writer II $50.81

30463 Technical Writer III $60.47

MAS – Orange County, CA

Work Location: California County of ORANGE Wage Determination Number 2015-5613, Revision Number 9 dated 1/10/2018

CODE OCCUPATION TITLE PRICE

01011 Accounting Clerk I $31.01

01012 Accounting Clerk II $34.20

01013 Accounting Clerk III $37.71

01020 Administrative Assistant $48.97

01040 Court Reporter $38.52

01051 Data Entry Operator I $26.72

01052 Data Entry Operator II $28.73

01060 Dispatcher, Motor Vehicle $38.41

01070 Document Preparation Clerk $27.47

01090 Duplicating Machine Operator $27.47

01111 General Clerk I $24.94

01112 General Clerk II $27.50

01113 General Clerk III $30.92

01120 Housing Referral Assistant $37.64

01141 Messenger Courier $23.88

11191 Order Clerk I $34.76

01192 Order Clerk II $32.57

01261 Personnel Assistant I $31.89

01262 Personnel Assistant II $35.08

11263 Personnel Assistant III $38.57

01270 Production Control Clerk $40.99

01290 Rental Clerk $30.02

01300 Scheduler, Maintenance $30.86

01311 Secretary I $30.86

01312 Secretary II $33.96

01313 Secretary III $37.64

01320 Service Order Dispatcher $34.09

01410 Supply Technician $48.97

01420 Survey Worker $34.69

01460 Switchboard Operator/Receptionist $27.13

01531 Travel Clerk I $28.86

01532 Travel Clerk II $28.81

01533 Travel Clerk III $30.61

01611 Word Processor I $30.86

01612 Word Processor II $34.05

01631 Word Processor III $37.55 www.hbstaffing.com

12160 Medical Record Clerk $31.80

12190 Medical Record Technician $35.35

12195 Medical Transcriptionist $37.33

01150 Janitor $25.84

11210 Laborer, Grounds Maintenance $26.38

21020 Forklift Operator $28.74

21030 Material Coordinator $40.99

21040 Material Expediter $40.99

21050 Material Handling Laborer $24.31

21071 Order Filler $24.73

21080 Production Line Worker (Food Processing) $28.74

21110 Shipping Packer $27.49

21130 Shipping/Receiving Clerk $27.49

21140 Store Worker 1 $23.53

21150 Stock Clerk $31.01

21210 Tool & Parts Attendant $28.74

21410 Warehouse Specialist $28.74

99030 Cashier $22.98

99050 Desk Clerk $24.47

99251 Laboratory Animal Caretaker I $23.88

99252 Laboratory Animal Caretaker II $25.58

99710 Recycling Laborer $36.34

99711 Recycling Specialist $42.74

99730 Refuse Collector $32.92

99810 Sales Clerk $30.47

99831 Surveying Aide $41.42

99832 Surveying Technician $52.94

13011 Exhibits Specialist I $43.99

13012 Exhibits Specialist II $53.37

13013 Exhibits Specialist III $64.22

13041 Illustrator I $45.54

13042 Illustrator II $56.55

13043 Illustrator III $68.03

13047 Librarian $58.60

13050 Library Aide/Clerk $29.52

13054 Library Information Technology Systems Administrator $53.37

13058 Library Technician $38.39

13061 Media Specialist I $39.84

13062 Media Specialist II $43.99

13063 Media Specialist III $48.52

13071 Photographer I $34.41

13072 Photographer II $37.92 www.hbstaffing.com

13073 Photographer III $48.70

13074 Photographer IV $60.17

13075 Photographer V $71.81

28210 Gate Attendant/Gate Tender $26.60

28310 Lifeguard $25.00

28350 Park Attendant (Aide) $29.17

28510 Recreation Aide/Health Facility Attendant $22.58

28515 Recreation Specialist $35.00

15080 Graphic Artist $35.95

15110 Test Proctor $44.87

30040 Civil Engineering Technician $53.76

30061 Drafter/CAD Operator I $42.08

30062 Drafter/CAD Operator II $46.52

30063 Drafter/CAD Operator III $51.29

30064 Drafter/CAD Operator IV $62.03

30081 Engineering Technician I $34.31

30082 Engineering Technician II $37.92

30083 Engineering Technician III $41.83

30084 Engineering Technician IV $50.69

30085 Engineering Technician V $60.94

30086 Engineering Technician VI $72.74

30090 Environmental Technician $46.37

30210 Laboratory Technician $39.47

30240 Mathematical Technician $55.67

30361 Paralegal/Legal Assistant I $37.54

30362 Paralegal/Legal Assistant II $45.35

30363 Paralegal/Legal Assistant III $54.42

30363 Paralegal/Legal Assistant IV $64.85

30390 Photo-Optics Technician $55.67

30461 Technical Writer I $44.27

30462 Technical Writer II $53.09

30463 Technical Writer III $63.22

01000 ADMINISTRATIVE SUPPORT AND CLERICAL OCCUPATIONS

01010 ACCOUNTING CLERK (Occupational Base)

The Accounting Clerk performs one or more accounting tasks such as; posting to registers and ledgers; balancing and reconciling accounts; verifying the internal consistency, completeness, and mathematical accuracy of accounting documents. In addition, tasks include: assigning prescribed accounting distribution codes; examining and verifying the clerical accuracy of various types of reports, lists, calculations, and postings. This position is responsible for preparing journal vouchers; making entries of adjustments to accounts; and working with spreadsheets. Level I requires a basic knowledge of routine clerical methods, office practices and procedures as they relate to the clerical processing and recording of transactions. Levels II and III require a knowledge and understanding of the established and standardized bookkeeping and accounting procedures and techniques used in an accounting system, or a segment of an accounting system where there are few variations in the types of transactions handled. In addition, most jobs at each level will require a basic knowledge and understanding of the terminology, codes, and processes used in an automated accounting system.

01011 ACCOUNTING CLERK I

This position is responsible for performing one or more routine accounting clerical operations such as: examining, verifying, and correcting various accounting documents to ensure completeness and accuracy of data in accordance to accounting procedures. Specific tasks/duties are assigned under adequate supervision. Entry-level reconciliation and posting will be assigned under detailed guidance. In most instances, an employee in this position will rely on the supervisors’ instructions. Completed work will be reviewed for accuracy and compliance with procedures.

01012 ACCOUNTING CLERK II

This position uses knowledge of double entry bookkeeping in performing one or more of the following: posting actions to journals, identifying subsidiary accounts affected, making debit and credit entries, and assigning proper codes. The Accounting Clerk II may review computer printouts against manually maintained journals, detect and correct erroneous postings, and prepare documents to adjust accounting classifications and other data, or review lists of transactions rejected by an automated system. In this instance, the Accounting Clerk II will determine reasons for rejections, and prepare necessary correcting material. On routine assignments, an employee will select and apply established procedures and techniques. Detailed instructions are provided for difficult or unusual assignments. Completed work and methods used, are reviewed for technical accuracy.

01013 ACCOUNTING CLERK III

The Accounting Clerk III maintains journals or subsidiary ledgers of an accounting system and balances and reconciles accounts. Typical duties include one or both of the following: 1.) reviewing invoices and statements verifying information, ensuring sufficient funds have been obligated, and if questionable, resolving with the submitting unit

SCA DIRECTORY OF OCCUPATIONS

(Fifth Edition)

LABOR CATEGORIES

www.hbstaffing.com determining accounts involved. The review will include coding transactions, and processing material through data processing for application in the accounting system; 2.) analysis and reconciliation of computer printouts with operating unit reports (contacting units, researching causes of discrepancies, and taking action to ensure that accounts balance).

Supervisor provides suggestions for handling unusual or non-recurring transactions. Conformance with requirements and technical soundness of completed work are reviewed by the supervisor or are controlled by mechanisms built into the accounting processes.

01020 ADMINISTRATIVE ASSISTANT

In addition to secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

01040 COURT REPORTER

This position records examination, testimony, judicial opinions, judge's charge to jury, judgment or sentence of court, or other proceedings in a court of law by manual or machine shorthand. The Court Reporter reads portions of transcript during trial at the judge's request, and asks speakers to clarify inaudible statements. The Court Reporter transcribes recorded material using a typewriter, or dictates material into a recording machine.

01050 DATA ENTRY OPERATOR (Occupational Base)

This position operates keyboard-controlled data entry devices such as a computer, key-operated magnetic tape, or disc encoder to transcribe data into a format suitable for computer processing. Job task requires skill in operating an alphanumeric keyboard, and an understanding of transcribing procedures and relevant data entry equipment. Positions are classified into levels based on the following definitions:

01151 DATA ENTRY OPERATOR I

This position works under close supervision and follows specific procedures or detailed instructions. The Data Entry Operator I works from various standardized source documents that have been coded and require little or no selecting, coding or interpreting of data. Problems such as erroneous items and codes, or missing information are resolved at the supervisory level. Work is routine and repetitive.

01152 DATA ENTRY OPERATOR II

This position requires the application of experience and judgment in selecting procedures to be followed, and searching for interpreting, selecting, or coding items to be entered from a variety of document sources. The Data Entry Operator II may occasionally perform routine work as described for Data Entry Operator I.

Excluded are operators above Level II using the key entry controls to access, read, and evaluate the substance of specific records to take substantive actions, or to make entices requiring a similar level of knowledge.

01060 DISPATCHER, MOTOR VEHICLE (Motor Vehicle Utilization Assistant)

This position is responsible for the assignment of motor vehicles and drivers for conveyance of freight or passengers, www.hbstaffing.com and compiles lists of available vehicles. The assignment of vehicles is determined by factors such as length and purpose of trip, freight or passenger requirements, and preference of user. Additional responsibilities include the issuance of keys, record sheets, and driver credentials. The Dispatcher records time of departure, destination, cargo, expected time of return and investigates overdue vehicles. The Dispatcher may confer with customers to expedite or locate missing, misrouted, delayed or damaged merchandise, maintain record of mileage, fuel used, repairs made, and other expenses.

The Dispatcher may establish service or delivery routes, supervise loading and unloading, issue equipment to drivers, (such as hand trucks, dollies, and blankets), direct activities of drivers, assign helpers to drivers, work at vehicle distribution centers, and assign vehicles to customer agencies.

01070 DOCUMENT PREPARATION CLERK (Document Preparer)

This position prepares documents such as brochures, books, periodicals, catalogs, and pamphlets for copying or photocopying. The Document Preparation Clerk cuts documents into individual standardized pages, using a paper cutter or razor knife. Document pages are reproduced as necessary to improve clarity or to adjust the standardized page size according to the limitations of the designated copy machine. The Document Preparation Clerk stamps standard symbols on pages or inserts instruction cards to notify Duplicating Machine Operator of special handling, prepares cover sheets and document folders for material, and index cards for files, and files folder according to index code and copies priority schedule.

01090 DUPLICATING MACHINE OPERATOR

(Photocopy Machine Operator; Reproduction Worker) This position operates one or more photocopying, photographic, mimeograph and duplicating office machines to make copies of documents such as letters, reports, directives, manuals, articles and bulletins. Additional responsibilities include: operating small binding machines, performing clerical duties associated with the request for printing and photographic services, preparing assembly sheets, printing requisitions with specifications for printing and binding, recording, delivering and collecting work. The Duplicating Machine Operator performs minor repairs preventive maintenance, and maintains an inventory of supplies and reproduction equipment paying particular attention to important variables indicated by trade name of machine.

01110 GENERAL CLERK (Occupational Base)

The General Clerk follows clearly detailed procedures in performing simple repetitive tasks in the same sequence.

Responsibilities would include filing pre-coded documents in a chronological file, or operating office equipment, (e.g., mimeograph, photocopy, addressograph or mailing machine).

01111 GENERAL CLERK I

This position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task.

01112 GENERAL CLERK II

This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others.

01113 GENERAL CLERK III

This position uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness; compiling information; and handling and adjusting complaints. The General Clerk III may also direct lower level clerks. Positions above level IV are excluded.

Such positions require workers to use a thorough knowledge of an office's work and routine to: 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments. Typical jobs covered by this exclusion include administrative assistants, clerical supervisors, and office managers.

01120 HOUSING REFERRAL ASSISTANT

This position provides housing information to an organization's employees moving to a new location. The Housing Referral Assistant will contact individuals or organizations such as landlords, real estate agents, mobile home dealers, trailer court managers and Chambers of Commerce by phone. May correspond to obtain listings of rental or sale properties, future housing prospects, and to develop a working relationship with the housing referral service. Job tasks include: compiling housing lists of rental property and properties for purchase. Periodically the Housing Referral Assistant communicates with contacts to update listings, ensures that property owners comply with the nondiscrimination policy, and counsels applicants with regard to special circumstances, e.g. medical or financial hardships, and availability of housing that will meet applicants' needs. Job tasks include: providing information regarding community services, searches files, makes telephone calls and referrals, providing information regarding locations, owners, agents, price ranges, loans and other related information. The Housing Referral Assistant maintains daily records of office activities (including number of applicants, number of applicants placed, and agents solicited or listed), schedules appointments for housing inspectors, prepares reports as required, and replies to complaints, investigations and letters of inquiry.

01141 MESSENGER COURIER

The Messenger Courier delivers messages, documents, packages and mail to various business concerns or governmental agencies. An employee in this role may perform the following: miscellaneous errands, such as carrying mail within the base and sorting or opening incoming and outgoing mail, obtain receipts for articles delivered and keep a log of items received and delivered, or deliver items to offices and departments within an establishment. The Messenger Courier may use a bicycle, golf cart, or motorcycle to perform these duties.

Note: Employees who regularly perform driving duties should be classified as a Driver Courier, which is listed under Transportation.

01190 ORDER CLERK (Occupational Base)

The Order Clerk receives written or verbal purchase orders. Work typically involves some combination of the following duties: quoting prices, determining availability of ordered items and suggesting substitutes when necessary, advising expected delivery date and method of delivery, recording order and customer information on order sheets. The Order Clerk is responsible for checking order sheets for accuracy and adequacy of information; ascertaining credit rating of customer; furnishing customer with confirmation of receipt of order; order follow up or informing customer of a delay in delivery. The Order Clerk maintains order files and verifies shipping invoices against original orders.

This position excludes workers paid on a commission basis or whose duties include any of the following: Receiving orders for services rather than for material or merchandise; providing customers with consultative advice using knowledge gained from engineering or extensive technical training; emphasizing selling skills; handling material or merchandise as an integral part of the job.

01191 ORDER CLERK I

This position handles orders involving items that have readily identified uses and applications. The Order Clerk I may refer to a catalog, manufacturer's manual or similar document to ensure that the proper item is supplied or to verify the price of order.

01192 ORDER CLERK II

This position handles orders that involve making judgments such as choosing which specific product or material from the establishment's product lines will satisfy the customer's needs, or determining the price to be quoted when pricing involves more than merely referring to a price list or making some simple mathematical calculations.

01260 PERSONNEL ASSISTANT (Occupational Base)

This position performs a variety of general personnel clerical tasks in such areas as employee records, benefits, education, training, employment/staffing, compensation, employee labor relations, and equal employment opportunity/affirmative action. The Personnel Assistant may conduct surveys and update manual and automated personnel records. At the higher levels, assistants perform limited aspects of personnel professionals’ work such as interviewing candidates, recommending placements, performing compensation or benefit support activities involving contacts throughout the company, and preparing communications to various third-party benefit vendors. Excluded are workers who primarily compute and process payrolls.

01261 PERSONNEL ASSISTANT I

This position performs a variety of tasks including, but not limited to, clerical and secretarial duties. The work is under general supervision of higher-level personnel in preparation of various human resource tasks throughout compensation, benefits, staffing/employment, EEO procedures and policy administration. The Personnel Assistant I is expected to exercise discretion at all times; limited judgment may be necessary at times. This assistant may be required to operate general office equipment such as: typewriter, personal computer, copier, adding machine, and facsimile.

01262 PERSONNEL ASSISTANT II

This position serves as a clerical expert in independently processing the most complicated types of personnel actions, e.g., temporary employment, rehires, and dismissals. In this position, one may perform tasks beyond routine clerical such as: pre-employment drug screening and new hire orientation, responding to routine questions on policy and procedures, and/or provide reports on employee turnover or time and attendance. This assistant may be asked to evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, reporting on company employment statistics (retention, equal opportunity reporting, etc). The Personnel Assistant II may provide guidance to lower-level Personnel Assistants. This level requires extensive knowledge of various office software packages. Guidance is provided as needed. Completed written work receives close technical review from higher-level personnel office employees. Work may be checked occasionally.

01263 PERSONNEL ASSISTANT III

This position performs work in support of human resource professionals that requires a good working knowledge of personnel procedures, guides, and precedents. Job tasks may include interviewing applicants, obtaining references, and recommending placement in a well-defined occupation. At this level, assistants typically have a range of personal contacts within and outside the organization, in addition to handling employee-sensitive material. Therefore, the Assistant must be tactful, discrete, and articulate. This Assistant may be involved in identifying potential issues and grievance procedures, in addition to documenting necessary information to avoid company threat. The Personnel Assistant III may make recommendations to human resource professionals on job classification, wage rates, and employee salaries. The use of computers may be relied on heavily for organizational and reporting purposes. Advanced experience with office software packages may be needed. This Assistant may perform some clerical work in addition to the above duties. Supervisor will review completed work against stated objectives.

01270 PRODUCTION CONTROL CLERK

This position compiles and records production data for industrial establishments to compare records and reports on volume of production, consumption of material, quality control, and other aspects of production. May perform any combination of the following duties: compile and record production data from customer orders, work tickets, product specifications, and individual worker production sheets following prescribed recording procedures and using different word processing techniques. This Clerk calculates such factors as types and quantities of items produced, materials used, amount of scrap, frequency of defects, and worker and department production rates, using a computer, calculator, and/or spreadsheets. Additional tasks include: writing production reports based on data compiled, tabulated and computed, following prescribed formats, maintaining files of documents used and prepared, compiling detailed production sheets or work tickets for use by production workers as guides in assembly or manufacture of products. This Clerk prepares written work schedules based on established guidelines and priorities, compiles material inventory records and prepares requisitions for procurement of materials and supplies charts production using chart, graph, or pegboard based on statistics compiled for reference by production and management personnel. This Clerk also sorts and distributes work tickets or material and may compute wages from employee timecards and post wage data on records used for preparation of payroll.

01290 RENTAL CLERK

This position performs clerical duties concerned with rental and management of public housing projects answers telephone and responds to requests for maintenance, complaints, rental information or, as appropriate, forwards calls to senior officials. The Rental Clerk receives rental payments and other income, assesses late charges, applies www.hbstaffing.com cancellation stamp required by government housing agency, writes receipts, and prepares rental transmittal forms and collection logs for government accounting system. This Clerk receives security deposits and prepares tenant receipts, prepares bank deposits, maintains tenant files, and follows up on income re-certifications.

01300 SCHEDULER, MAINTENANCE

This position schedules vehicle repairs and lubrication for vehicle-maintenance, schedules vehicles for lubrication or repairs based on date of last lubrication and mileage traveled or urgency of repairs. The Maintenance Scheduler contacts garage to verify availability of facilities, notifies parking garage workers to deliver specified vehicles, and maintains a file of requests for services.

01310 SECRETARY* (Occupational Base)

This position provides principal secretarial support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual. The Secretary maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office. Computers may exist in the environment, requiring working knowledge of certain office software programs.

Classification by Level

Secretary jobs that meet the required characteristics are matched at one of three levels according to two factors: (a) level of the secretary's supervisor within the overall organizational structure, and (b) level of the secretary's responsibility. The table following the explanations of these factors indicates the level of the secretary for each combination of factors.

Level of Secretary's Supervisor (LS)

Secretaries should be matched with one of the three LS levels below that best describes the organization of the secretary's supervisor.

LS-1 Organizational structure is not complex and internal procedures and administrative controls are simple and informal; supervisor directs staff through face-to-face meetings.

LS-2 Organizational structure is complex and is divided into subordinate groups that usually differ from each other as to subject matter, function, etc. Supervisor usually directs staff through intermediate supervisors. Internal procedures and administrative controls are formal. An entire organization (e.g., division, subsidiary, or parent organization) may contain a variety of subordinate groups that meet the LS-2 definition.

Therefore, it is not unusual for one LS-2 supervisor to report to another LS-2 supervisor. The presence of subordinate supervisors does not by itself, mean LS-2 applies. For example, a clerical processing organization divided into several units, each performing very similar work, is placed in LS-1. In smaller organizations or industries such as retail trades, with relatively few organizational levels, the supervisor may have an impact on the policies and major programs of the entire organization and may deal with important outside contacts as described in LS-3.

LS-3 Organizational structure is divided into two or more subordinate supervisory levels (of which at least one is a www.hbstaffing.com managerial level) with several subdivisions at each level. Executive's program(s) are usually interlocked on a direct and continuing basis with other major organizational segments, requiring constant attention to extensive formal coordination, clearances, and procedural controls. Executive typically has: financial decision-making authority for assigned program(s); considerable impact on the entire organization's financial position or image; and responsibility for, or has staff specialists in such areas as, personnel and administration for assigned organization. Executive plays an important role in determining the policies and major programs of the entire organization, and spends considerable time dealing with outside parties actively interested in assigned program(s) and current or controversial issues.

Level of Secretary's Responsibility (LR)

This factor evaluates the nature of the work relationship between the secretary and the supervisor or staff, and the extent to which the secretary is expected to exercise initiative and judgment. Secretaries should be matched at the level best describing their level of responsibility. When a position's duties span more than one LR level, the introductory paragraph at the beginning of each LR level should be used to determine which of the levels best matches the position.

(Typically, secretaries performing at the higher levels of responsibility also perform duties described at the lower levels.)

LR-1 Carries out recurring office procedures independently and selects the guideline or reference that fits the specific case. The supervisor provides specific instructions on new assignments and checks completed work for accuracy. The LR-1 performs varied duties including or comparable to the following:

a. Respond to routine telephone requests that have standard answers; refer calls and visitors to appropriate staff.

Control mail and assure timely staff response, and send form letters;

b. As instructed, maintain supervisor's calendar, make appointments, and arrange for meeting rooms;

c. Review materials prepared for supervisor's approval for typographical accuracy and proper format;

d. Maintain recurring internal reports, such as time and leave records, office equipment listings, correspondence controls, and training plans;

e. Requisition supplies, printing, maintenance or other services, type, take and transcribe dictation, create and maintain office files.

LR-2 handles differing situations, problems, and deviations in the work of the office according to the supervisor's general instructions, priorities, duties, policies, and program goals. Supervisor may assist secretary with special assignments.

Duties include or are comparable to the following:

a. Screen telephone calls, visitors, and incoming correspondence; personally respond to requests for information concerning office procedures; determine which requests should be handled by the supervisor, appropriate staff member or other offices, prepare and sign routine non-technical correspondence in own or supervisor's name;

b. Schedule tentative appointments without prior clearance. Make arrangements for conferences and meetings and assemble established background materials as directed. May attend meetings and record and report on the proceedings;

c. Review outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures; assure that proper clearances have been obtained, when needed;

d. Collect information from the files or staff for routine inquiries on office program(s) or periodic reports, and refer non-routine requests to supervisor or staff;

e. Explain to subordinate staff supervisor's requirements concerning office procedures, coordinate personnel and administrative forms for the office and forwards for processing.

LR-3 uses greater judgment and initiative to determine the approach or action to take in non-routine situations, interprets and adapts guidelines, including unwritten policies, precedents, and practices, which are not always completely applicable to changing situations. Duties include or are comparable to the following:

a. Based on knowledge of the supervisor's views, compose correspondence on own initiative about administrative matters and general office policies for supervisor's approval;

b. Anticipate and prepare materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered;

c. Read publications, regulations, and directives and take action or refer those that are important to the supervisor and staff;

d. Prepare special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other offices, etc., under general directions;

e. Advise secretaries in subordinate offices on new procedures; request information needed from the subordinate office(s) for periodic or special conferences, reports, inquiries, etc., and shifts clerical staff to accommodate workload needs.

Excludes secretaries performing any of the following duties:

Acting as office manager for the executive's organization, e.g., determines when new procedures are needed for changing situations and devises and implements alternatives; revising or clarifying procedures to eliminate conflict or duplication; identifying and resolving various problems that affect the orderly flow of work in transactions with parties outside the organization.

Preparing agenda for conferences; explain discussion topics to participants; drafts introductions and develops background information and prepares outlines for executive or staff member(s) to use in writing speeches.

The LR-3 advises individuals outside the organization on the executive's views on major policies or current issues facing the organization; contacts or responds to contact from high-ranking outside officials (e.g., city or state officials, members of congress, presidents of national unions or large national or international firms, etc.) in unique situations.

These officials may be relatively inaccessible, and each contact typically must be handled differently, using judgment and discretion.

CRITERIA FOR MATCHING SECRETARIES BY LEVEL

Secretary I (01311), Secretary II (01312), Secretary III (01313), Intentionally blank LR-1 LR-2 LR-3

LS-1 I 01311 II 01312 III 01313

LS-2 I 01311 III 01313 See Note

LS-3 I 01311 See Note See Note

NOTE: Employees whose duties meet this level of responsibility and supervision may be properly classified under the Administrative Assistant category or the class may need to be conformed.

01320 SERVICE ORDER DISPATCHER

This position receives, records, and distributes work orders to service crews upon customers' requests for service on articles or utilities purchased from wholesale or retail establishment or utility company, records information, such as name, address, article to be repaired, or service to be rendered, prepares work order and distributes to service crew, schedules service calls and dispatches service crew.