Federal Supply Schedule GS02F0137X

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms, and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage! , a menu-driven database system. The INTERNET address for GSA Advantage! is: http://www.GSAAdvantage.gov.

Mission Oriented Business Integrated Services (MOBIS)

Federal Supply Group: 874

Class: 874-1, 874-2, 874-4, 874-7

Contract Number: GS-02F-0137X

Contract Period: April 18, 2011-April 18, 2016

Contractor:

2181 Northlake Parkway

Bldg 6- Ste 107

Tucker, GA 30084

770.414.1026- phone 770.414.1310- fax w .career-transition.com consultants@career-transition.com

Socio-Economic Statuses:

8(a)

Woman Owned

Veteran Owned

Minority Owned

Small Disadvantaged http://www.gsaadvantage.gov/

1a. Table of awarded special item numbers with appropriate cross-reference to item descriptions and awarded price(s).

Awarded Special Item

Number Description

874-1 Consulting Services

874-2 Facilitation Services

874-4

Training Services: Instructor Led

Training, Web Based Training and

Education Courses, Course

Development and Test

Administration

874-7 Program and Project Management

Services

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

See Attached Schedule

2. Maximum order.

$1,000,000.00

3. Minimum order.

$300.00

4. Geographic coverage (delivery area).

Domestic & Overseas

5. Point(s) of production (city, county, and State or foreign country).

2181 Northlake Parkway

Building 6- Suite 107

Tucker, GA 30084

6. Discount from list prices or statement of net price.

N/A

7. Quantity discounts.

N/A

8. Prompt payment terms.

Net 30 days or as negotiated in Task order

9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold.

Careers In Transition, Inc. accepts government purchase cards at or below the micro-purchase threshold.

9b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold.

Careers In Transition, Inc. accepts government purchase cards above the micro-purchase threshold.

10. Foreign items (list items by country of origin).

N/A

11a. Time of delivery.

Specified by Task order

11b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price lists that have expedited delivery.

As negotiated between Careers In Transition, Inc. and ordering agency.

11c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery.

As negotiated between Careers In Transition, Inc. and ordering agency.

11d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery.

As negotiated between Careers In Transition, Inc. and ordering agency.

12. F.O.B. point(s).

Destination

13a. Ordering address(es).

2181 Northlake Parkway

13b. Ordering procedures:

For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation

(FAR) 8.405-3.

14. Payment address(es).

2181 Northlake Parkway

15. Warranty provision.

Careers In Transition, Inc. guarantees that personnel provided under this contract shall have the experience, education, and expertise necessary to fulfill all task orders issued by ordering activities.

Careers In Transition, Inc., guarantees the satisfactory completion of all services performed under the contract, and shall exercise sufficient diligence to ensure the technical correctness and accuracy of the services performed. Careers In

Transition, Inc. shall perform, at its sole expense, any services that are determined by the government to be deficient, in order to ensure the satisfactory completion of such service.

16. Export packing charges, if applicable.

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level).

552.232-77 PAYMENT BY GOVERNMENT COMMERCIAL PURCHASE CARD

(MAR 2000) (ALTERNATE I—MAR 2000)

(a) Definitions.

“Government-wide commercial purchase card” means a uniquely numbered credit card issued by a contractor under GSA's Government-wide Contract for Fleet, Travel, and purchase Card Services to named individual Government employees or entities to pay for official

Government purchases.

“Oral order” means an order placed orally either in person or by telephone.

(b) The Contractor must accept the Government-wide commercial purchase card for payments equal to or less than the micro-purchase threshold (see

Federal Acquisition Regulation 2.101) for oral or written orders under this contract.

(c) The Contractor and the ordering agency may agree to use the

Government-wide commercial purchase card for dollar amounts over the micro-purchase threshold, and the Government encourages the

Contractor to accept payment by the purchase card. The dollar value of a purchase card action must not exceed the ordering agency's established limit. If the Contractor will not accept payment by the purchase card for an order exceeding the micro-purchase threshold, the Contractor must so advise the ordering agency within 24 hours of receipt of the order.

(d) The Contractor shall not process a transaction for payment through the credit card clearinghouse until the purchased supplies have been shipped or services performed. Unless the cardholder requests correction or replacement of a defective or faulty item under other contract requirements, the Contractor must immediately credit a cardholder's account for items returned as defective or faulty.

(e) Payments made using the Government-wide commercial purchase card are not eligible for any negotiated prompt payment discount. Payment made using a Government debit card will receive the applicable prompt payment discount.

18. Terms and conditions of rental, maintenance, and repair (if applicable).

N/A

19. Terms and conditions of installation (if applicable).

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable).

N/A

20a. Terms and conditions for any other services (if applicable).

N/A

21. List of service and distribution points (if applicable).

N/A

22. List of participating dealers (if applicable).

N/A

23. Preventive maintenance (if applicable).

N/A

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants).

N/A

24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/.

N/A

25. Data Universal Number System (DUNS) number.

01-268-4754

26. Notification regarding registration in Central Contractor Registration (CCR) database.

Careers In Transition, Inc. is registered with CCR

27. Uncompensated Overtime. (Indicate if used).

Uncompensated Overtime is not used at Careers In Transition, Inc.

http://www.section508.gov/

Labor Category GSA Price (per hour)

Principal Consultant $368.37

Executive Consultant $317.36

Sr. Consultant $220.66

Consultant $194.65

Executive Coach $302.25

Management Coach $226.69

Senior Facilitator $249.38

Facilitator $181.35

Senior Trainer $225.82

Instructor / Trainer $204.02

Senior Instructional Designer $170.02

Instructional Designer $56.42

Sr. Program Manager $136.05

Sr. Project Manager $125.21

Project Manager $91.50

Project Support Specialist $42.32

Project Analyst $75.81

LABOR

CATEGORY

MINIMUM EDUCATION / EXPERIENCE DESCRIPTION / SCOPE OF RESPONSIBILITIES

Principal Consultant

Master’s degree, and doctoral degree coursework, (or equivalent post-graduate training), fifteen (15) years of experience serving as the lead on large, complex consulting assignments for senior executives.

Recognized as a national expert as demonstrated by quotes in press in relevant publications and/or presentations at major conferences.

Qualifications: Interfaces with government officials on a regular basis.

Performs data collection, research, analysis and studies. Develops project deliverables. Integrates inputs from various sources to create a cohesive product. Prepares both graphical and narrative presentation material. Supports presentations and client meetings.

Responsibilities: Provides expert advice on highly complex business matters.

Conducts studies to address significant, complex operational issues.

Participates in data collection and analysis tasks that contribute to the development of business cases to support management decision-making.

Provides direction to professional staff or teams working on multiple tasks in area of discipline or related areas. Responsible for leadership and oversight on strategic planning, market research, and technical projects related to telecommunications and information technology services and systems.

Provides intellectual leadership on projects by defining strategies and tactics to meet objectives of client organizations. Works with clients to define project tasks, project team organization, and project methodologies. Ensures that the project team activities are consistent with client objectives. Conducts periodic reviews with clients, summarizes findings to date, and implements any required modifications in project direction. Takes lead responsibility on key project tasks. Provides facilitation for key client meetings.

Executive Consultant

Ph.D. and five years of relevant management experience; or master’s degree and 8 years of relevant management experience; or bachelor’s degree and ten years relevant management experience; or twelve years of relevant management experience.

Qualifications: Significant experience managing teams and providing technical expertise in the delivery of management, organizational and business improvement services.

Responsibilities: Provides management oversight and technical expertise within the relevant subject matter domain of the project and the Consultant’s practice area. Responsible for providing technical guidance and expertise to program or project staff utilizing state of the art methods, tools, and techniques in performance of the work. Performs high-level studies and analysis, evaluation, design, integration, documentation, and implementation of very complex projects. Contributes substantially to product content.

Designs and prepares technical reports and related documentation, and makes charts, graphs, and flowcharts to record results as required. Monitors the technical quality of work products and ensures quality standards are achieved.

Capable of directing multiple project teams. Meets with customers and provides consultative advice in areas of expertise. Works independently or under the general guidance of the Project Manager. Prepare and deliver presentations and briefings as required by the task order. May be required to serve as Task Leader.

Senior Consultant

Ph.D. and three years of relevant management experience; or master’s degree and five years of relevant management experience; or bachelor’s degree and eight years relevant management experience; or ten years of

Qualifications: Demonstrated professional experience providing technical expertise in the delivery of management, organizational and business

Responsibilities: Provides technical expertise within the relevant subject matter domain of the project and the Consultant’s practice area. Responsible for providing technical guidance and expertise to program or project staff utilizing state of the art methods, tools, and techniques in performance of the work. Contributes substantially to product content. Designs and prepares technical reports and related documentation, and makes charts, graphs, and flowcharts to record results as required. Monitors the technical quality of work products and ensures quality standards are achieved. Capable of directing multiple project teams. Meets with customers and provides consultative advice in areas of expertise. Works independently or under the general guidance of the Executive Consultant and/or Program Manager.

Consultant

Master’s degree and three years experience of relevant management experience; or bachelor’s degree and five years of relevant management experience; or eight years of

Qualifications: Demonstrated professional experience providing technical expertise in the delivery of management, organizational and business

Responsibilities: Under the technical guidance and expertise of practice area consultants and project management staff, contributes substantially to the performance of project activities and the preparation of work products.

Provides technical expertise within the relevant subject matter domain of the project and the Consultant s practice area. Provides best practices in methods, tools, and techniques of performance. Ensures that products meet quality standards. Meets occasionally with customers and provides consultative advice in areas of expertise as requested.

Senior Facilitator

Ph.D. in a relevant discipline and two years of facilitation experience; or master’s degree in a

Qualifications: Substantial direct experience in facilitating groups and/or team building, consensus-building, and related efforts to guide groups toward relevant discipline and four years experience facilitating large and small groups; or bachelor’s degree and six years of relevant experience facilitating large and small groups.

common goals and objectives.

Responsibilities: Provides meeting facilitation expertise within the relevant subject matter domain of the project and the Consultants practice area.

Provides best practices in methods, tools, and techniques of performance.

Ensures that products meet quality standards. Ability to be tactful, levelheaded, and diplomatic; ability to remain neutral and un-biased; must maintain confidentiality at all times. Meets occasionally with customer and provides consultative advice in areas of expertise as requested. May require self-direction and project planning. Excellent team player, yet capable of managing project assignments as required.

Facilitator

Ph.D. in a relevant discipline; or master’s degree in a relevant discipline and two years of experience facilitating large and small groups;

or bachelor’s degree and three years relevant experience facilitating large and small groups.

Qualifications: Direct experience in facilitating groups and/or team building, consensus-building, find related efforts to guide groups towards common goals and objectives.

Responsibilities: Provides meeting facilitation expertise within the relevant subject matter domain of the project and the Consultant s practice area.

Provides best practices in methods, tools, and techniques of performance.

Ensures that products meet quality standards. Ability to be tactful, levelheaded, and diplomatic; ability to remain neutral and un-biased; must maintain confidentiality at all times. Meets occasionally with customers and provides consultative advice in areas of expertise as requested

Sr. Program

Manager

Ph.D. and five years of relevant experience; or master’s degree and six years of relevant experience; or twelve years of combined education and relevant experience.

Qualifications: Direct experience managing projects, contracts, funds, and resources.

Responsibilities: Responsible for the overall management of programs from start to finish to insure that all elements of the program are successfully implemented/completed by designated suspense dates to the clients satisfaction at or below budget Duties may include contract management and technical direction to project managers and other program personnel.

Regularly exercises independent judgment as well as a high level of analytical skill in solving complex and unusual technical, administrative, and managerial problems. Demonstrates extensive subject matter expertise and communication skills to interface with all management levels.

Senior Trainer

Master’s degree in a related field and ten years of training experience.

Qualifications: Direct experience in group/team facilitation, strategic thinking, needs/gap/systems analysis, and performance and process improvement. Must possess above average communication, presentation, and facilitation skills, excellent instructional design skills, and familiarity with effective behavioral/personality assessment concepts, tools, and methods.

Responsibilities: Responsible for assessing the firm's culture, structure, and processes, and developing effective strategies to enhance and improve employee, team, and firm performance.

Instructor/Trainer

Bachelor's degree in a related field and six years of training experience.

Qualifications: Direct experience in group / team facilitation, strategic thinking, needs/gap/systems analysis, and performance and process improvement. Must possess above average communication, presentation, and facilitation skills, excellent instructional design skills, and familiarity with effective behavioral/personality assessment concepts, tools, and methods.

Responsibilities: Responsible for assessing the firm's culture, structure, and processes, and developing effective strategies to enhance and improve employee, team, and firm performance.

Executive Coach

Ph.D. and 5 years of relevant management experience; or master’s degree in a relevant discipline, at least 10 years relevant experience.

Responsibilities: Ability to create an environment of trust and self-acceptance where learning, growth, and transformation occur naturally, as people gain clarity, align with their values, and take effective action toward meaningful goals.

Management Coach

Master’s degree in a relevant discipline, and at least 5 years relevant experience; or bachelor’s degree in a relevant discipline and at least 10 years relevant experience.

Responsibilities: Ability to create an environment of trust and self-acceptance where learning, growth, and transformation occur naturally, as people gain clarity, align with their values, and take effective action toward meaningful goals.

Senior Instructional

Designer

Bachelor’s degree in a relevant field from an accredited college or university, and three years experience or a master’s degree with one year of general experience.

Qualifications: Degreed training specialist with seven or more years experience using instructional methodology. Ability to exercise independent judgment and creativity in the performance of tasks that may be broad in scope.

Responsibilities: Prepares assessment instruments, designs and develops training approach, delivery method, activities, and evaluation methodology.

Instructional

Designer

Bachelor’s degree in a relevant field from an accredited college or university, or a master’s degree with one year of general experience.

Qualifications: Degreed instructional specialist with four or more years experience using a recognized instructional methodology.

Responsibilities: Designs and develops training course materials, and/or web-based courses using a formal structured approach.

Sr. Project Manager

A master’s degree from an accredited college or university with 8 years experience in a relevant scientific, technical or professional field. A Project Management Certification may be substituted for four of those years of experience.

Qualifications: Project Management certified professional with 10 or more years experience overseeing cost, schedule, and quality of organizational development efforts.

Responsibilities: Monitors the progress of project deliverables, budget, and resources for all components of the project. Works closely with the client to negotiate and coordinate project issues as they arise.

Project Manager

A bachelor’s degree from an accredited college or university with five years experience in a relevant scientific, technical or professional field. An advanced degree and/or

Project Management certification may be substituted for three of those years of experience.

Qualifications: Highly skilled professional with five or more years experience overseeing cost, schedule, training and organization development efforts.

Responsibilities: Manages the day-to-day project activities, including schedule, resources, and deliverables and status reports.

Project Support

Specialist

High school diploma and three years experience. An associate’s degree or certification in a related field may be substituted for two years of experience.

Qualifications: Requires a high school diploma and a minimum of three years experience in office administration and developing graphic presentations for publications and documents. At minimum, one year of specialized experience and demonstrated proficiency using commercial automated word processing, graphics systems, and desktop publishing systems. Must have demonstrated the ability to work independently or under general direction. Good written and oral communication skills are required.

Responsibilities: Directly supports programs and projects by maintaining files and documents including schedule, deliverables, reports and other files;

prepares correspondence, schedules and coordinates travel. Assists in the preparation of and supports the development of contract deliverables and reports by developing and updating graphic presentations to improve the quality and enhance the usability of these documents. Performs high-level secretarial work under the general supervision of manager. Types and proofreads correspondence, reports and documentation. Maintains filing system for projects, programs or department. Answers telephones, responds to routine questions / requests, schedules meetings, distributes mail and other documents and makes travel arrangements.

Project Analyst

A bachelor's degree in a directly related field.

A combination of education, training, or certification that provides the requisite knowledge, skills, and abilities may be substituted for the degree.

Qualifications: A minimum of three years experience. Specialized experience includes: facilitation, training, methodology development and evaluation, process re-engineering, applying best practices, change management, developing and applying business management techniques, organizational development, activity modeling, and research.

Responsibilities: Applies analytical expertise to evaluate process improvement and re-engineering methodologies and principles in conducting management analysis on process modernization and other projects. Functions can include activity modeling, developing new businesses processes and methods, identifying and implementing best practices, and creating and assessing management performance measurements. Occasionally assigned to many tasks concurrently.

SCHEDULE OF AVAILABLE TRAINING COURSES

(Course Price Data Sheet)

Title of Course:

Building Teams through Collaboration

Length of Course (# of Hrs / Days):

hours / 2 days

Total Price of Course: $6,750.63 Maximum Number of Participants:

Minimum Number of Participants:

Description of Class

Participants learn to move from working independently to trusting and contributing in a team environment. This workshop works well for employees who need to build, design and create a work environment that embraces team spirit and cohesiveness.

Participants are introduced to the task-oriented tools and interpersonal skills required to work effectively in teams.

Core Competencies and Outcomes:

Organize, assemble, serve on and lead teams Understand personalities of team members to create a smooth workflow and appropriate task assignment Generate participation and buy-in from all team members Make decisions collectively and solve problems creatively

All materials and supplies for this course are included in the total price of course.

Communicating for Improved Results

Length of Course (# of Hrs / Days):

8 hours / 1 day

Total Price of Course: $3,009.57 Maximum Number of Participants:

Minimum Number of

Participants are taught how to communicate with others different than themselves with self-esteem and confidence. Excellent speaking and listening skills are imperative to being understood, while demonstrating an ability to understand and value others.

Participants acquire communication styles that influence others based on attitude, tone, language, grammar and other personal characteristics. An integral part of professionalism is communicating. The session is supported by the I-Speak Your Language assessment. Utilizing a fun and introspective assessment, participants learn to communicate more effectively with each other in an effort to build healthy team alliances to support one another by communicating, which is essential in any successful environment. Miscommunication and being misunderstood are often due to an employee‟s communication style and inability to identify the communication style of others.

Maximize the strengths of their communication style and minimize conflict by improving their listening skills

Learn how differences among team members can enhance or hinder their ability to work effectively with each other

Examine techniques to communicate with people who have a different personality style in approaching, acting, and talking with others

Increase their awareness and understanding of different communication styles, in an effort to be understood

Identify behaviors and utilize new techniques to accommodate various communications styles

Improve their ability to communicate with peers, direct reports and management by listening, removing personal biases, and establishing rules of engagement

Introduction to Myers- Briggs Type Indicator

Length of Course (# of Hrs / Days):

8 hours / 1 day

Total Price of Course: $3,526.45 Maximum Number of Participants:

Minimum Number of

Myers-Briggs Type Indicator ® (MBTI ®), by Consulting Psychologists Press, Inc. is used in this workshop to discover employees‟ pathways and pitfalls to effective performance, and implications for individuals as employees. Participants are encouraged to achieve career success by gathering, analyzing and responding to personal information to increase self-awareness and identify and improve their professional and self-image. They enhance their subconscious and conscious image by examining the JoHari‟s Window to discover areas for improvement.

Participants assess how they present themselves to others, how others perceive them, and how personal image influences opportunities. We teach participants how to attain and maintain a healthy self-image based on their values and beliefs, and their individual characteristics identified in the Myers-Briggs assessment. Participants recognize the importance of relationships and how they are connected in some way or another with everyone who they work with. They discover how relationships shape their environment and how they can change their work situation by better managing those professional and personal relationships. We examine how current and past relationships determine future relationships and take a candid look at what does and doesn‟t work.

Strengthen the desire to achieve based on looking inward and accepting accountability for their successes and failures

Determine each individual‟s style of interacting with others

Highlight how perceptions and self-images impact professionalism and work relationships with others

Inclusion for Leveraging Diversity

Length of Course (# of Hrs / Days):

8 hours / 1 day

Total Price of Course: $3,009.57 Maximum Number of Participants:

Minimum Number of

Employees learn how diversity can be a tool for success. Participants learn the difference between Affirmative Action, valuing differences, and sensitivity, to become more effective in recognizing and using talents, skills and abilities from the organization‟s entire talent pool.

Participants examine the changing demographics and expectations of internal and external customers based on diversity. They explore personal biases and negative perceptions that individuals embrace which often manifest under stressful conditions or limited resources.

Participants collectively identify barriers preventing an organization from having an inclusionary environment, which will be the foundation for each individual‟s personal action-plan for diversity growth and development. This course examines the full spectrum of diversity, and helps employees make sense of the variances and impact of each factor. In short, this course gives practical solutions to handling and making sense of the shades of gray: the unclear and less obvious diversity issues. This course is designed specifically for professionals who possess an understanding of diversity and the impact of its presence in an organization and lack thereof. This is a hands-on session for participants to move forward in identifying their own diversity comfort level and limitations in an effort to embrace what works and modify one‟s behavior for what does not work.

Participants will learn that acceptance and accommodating diversity is a personal choice that impacts their professional interactions. This session will provide employees the opportunity to explore diversity from a three dimensional focal point. From these perspectives, participants will increase their understanding, awareness, and sensitivity to the dynamics of diversity. This will improve each employee‟s ability to move from self-awareness to accommodating others, which will provide options and choices in how to work with others. As a result of this session, employees will be able to improve performance and productivity through relationships by working more effectively with team members and providing services to both internal and external customers.

Customer Service Training: Making the Grade as a Manager

Length of Course (# of Hrs / Days):

8 hours / 1 day

Total Price of Course: $3009.57 Maximum Number of Participants:

Minimum Number of

This workshop improves an organization‟s customer service based on Goods & Services, Results, Attitudes, Decisions, Economics, and Responsiveness with internal and external customers. Managers are prepared to deal with others based on respect, professionalism, an attitude of helpfulness and positive customer interaction. Through experiential learning techniques, participants are exposed to concepts of internal and external customer service.

Examining how everyone who is dependent upon their work is considered a customer Increasing their awareness of the economics associated with poor customer service for an understanding of the organization‟s bottom line Learning how to operate as a team for high performance and productivity in customer relations and customer satisfaction, which include communicating effectively, problem-solving, handling difficult people, etc.

Establishing an action-plan for better customer service by identifying areas for improvement and developing real-time solutions to customer service dilemmas

Conflict Resolution, Erasing the Lines Drawn in the Sand

Length of Course (# of Hrs / Days):

8 hours / 1 day

Total Price of Course: $3,526.45 Maximum Number of Participants:

Minimum Number of Participants: 10

This session prepares participants to better manage problems and situations with team members, co-workers and others through practical theories and hands-on experience in resolving conflict effectively. Participants are exposed to the principles of resolving issues and dilemmas through an understanding of conflict management styles. Employees practice modifying behaviors in an effort to be more collaborative in resolving differences and searching for solutions in a team environment. Participants learn their personal conflict style and their attitude towards conflict to move from uncooperativeness to resolution. This workshop removes perceptions, misunderstanding and miscommunication to get to the real issues necessary in resolving conflict and solving problems for a win-win resolution.

Recognizing when conflict is present and identifying what factors are attributing to the conflict.

Identifying one‟s own conflict resolution style through an assessment entitled, Thomas- Kilmann Conflict Mode Instrument. This assessment will identify their preferred style of handling conflict from either a position of Competing, Accommodating, Avoiding, Collaborating and Compromising.

Handling interpersonal conflict more appropriately based on the various conflict resolution styles. Through a variety of exercises and an assessment, participants will learn how to handle conflict appropriately for a win-win resolution.

Working towards a resolution by handling difficult people or disruptive behaviors without escalating a situation.

Managing a resolution by identifying real issues behind the conflict.

Utilizing new methods and techniques by role-playing real case scenarios indicative of the industry and environment.

Self-Management for Improved Results

Length of Course (# of Hrs / Days):

8 hours / 1 day

Total Price of Course: $5,037.78 Maximum Number of Participants:

Minimum Number of

Self-management is when self-awareness, self-knowledge, and self-acceptance all intersect. There is much more than attitude and competence in being a professional, but rather gathering, analyzing, and responding to information about yourself, which will increase self-awareness and move you closer to improving your professional self-image. This session takes a poignant look at the organization, and the unwritten rules that often derail the careers of diversified groups. Employees will learn the importance of being a team player, how to be self-motivated and manage their own career.

The wheels of life and how it impacts an employee‟s career. We will discuss ways to have balance between professional and personal life

Conscious and subconscious thoughts that impact how we treat and respond to people and circumstances

What motivates them individually to determine how to be self-motivated

The importance of positive projection and negative perceptions

How credibility and trust are earned

Title of Course:

Managing Multiple Priorities

Length of Course (# of Hrs / Days):

16 hours / 2 days

Total Price of Course: $6,750.63 Maximum Number of Participants:

Minimum Number of

Whether in a management position or staff position, it is critical that employees are able to manage tasks, as people and things vie for their time and attention. As they face these pressures, there will be an internal competition between work and personal obligation, too.

This session provides insight and tools to create balance and manage one‟s professional and personal life. Through fun and introspective exercises dealing with the wheels of life, participants will discover where balance is needed in their life both personally and professionally. Some stress and causes of stress are habitual, so it is crucial that you know what is causing your stress to eliminate the stressor and prevent future stress when possible. Participants learn how to simultaneously manage an overwhelming workload, complex tasks and high-profile projects. Our session teaches participants how to handle workflow and avoid time management pitfalls that prevent them from being organized.

They discover techniques in organizing their workflow by determining and prioritizing tasks to be performed, and the resources needed to perform those tasks in order to successfully complete projects on time. They develop skills in identifying time management objectives, prioritizing based on time-imposed factors, utilizing technology for staying organized and setting short-term and long-term goals. We examine Stephen Covey‟s Time Management Matrix of importance and urgency and show participants how to incorporate it into their daily work habit. Participants will examine their own need for coping with stress and identify methods and techniques to stay balanced.

How to prioritize tasks to manage time

Organizational skills

The importance of balancing the physical, mental and emotional aspect of one‟s life

Personal strengths and recognize limitations

How to incorporate stress-relieving techniques and activities to stay healthy

Learn to balance the physical, mental and emotional aspect of one‟s life

Embrace the right to say „no‟ without feeling guilty

Best Practices for Administrative Professionals

Length of Course (# of Hrs / Days):

hours / 2 days

Total Price of Course: $6,750.63 Maximum Number of Participants:

Minimum Number of

There are some baseline expectations that managers and organizations have of employees, e.g., assimilation, cultural awareness, accountability, understanding your boss, etc. Often managers will not discuss the unwritten rules or their expectations with administrative professionals when they lack coaching skills, hope to avoid potential conflict, etc. This workshop equips employees with information about those rules/expectations to avoid career-limiting mistakes.

The foundation of this course is acquiring the knowledge, skills and abilities to manage a daunting workload, support decision-makers and improve results for the organization based on his/her level of responsibilities. Over the course of the session, participants will explore various techniques to effectively communicate with others, juggle responsibilities while remaining loyal to support multiple bosses/departments through collaboration, team building and prioritizing.

Management theories and concepts Understanding how to motivate Developing delegation skills and abilities based on trust Handling conflict and solving problems Communicating to be understood and to influence Creating equal parts to your P.I.E. (performance, image, and exposure) chart

Career Management: An Employee Choice

Length of Course (# of Hrs / Days):

8 hours / 1 day

Total Price of Course: $3,009.57 Maximum Number of Participants:

Minimum Number of

Career Planning is the first step to career management. It is not uncommon for people to expect their managers to manage their career for many reasons. This workshop will prepare employees to tap into their own knowledge, skills and abilities in an effort to hold positions that are ideally suited for them, while sharing with others their added value for continued growth and opportunities. Individuals must become proactive in developing new skills and abilities to remain employable and competitive in an effort to contribute to an organization‟s mission. Career development in its simplest form means employability. Employability means possessing skills that will empower both the employee and organization. Career Management and Development services and training workshops are nuts-and-bolts sessions to support organizations in attracting, developing and retaining top talent. Individuals are given tools to manage their career and acquire career success within an organization that truly values retention.

Understanding their individual needs

Recognizing their own personal characteristics

Understanding K.S.A.s

Composing accomplishment statements for performance appraisals and government resumes

Learning the meaning of job satisfaction and self-motivation

Recognizing potential areas for career growth and development

(Course Price Data Sheet

Mentoring

Length of Course (# of Hrs / Days):

8 hours / 1 day

Total Price of Course: $3,009.57 Maximum Number of Participants:

Minimum Number of

This workshop is a must for companies that no longer have the luxury of hiring a different person for each job description. Organizations must focus on utilizing each employee to his/her fullest potential. This is accomplished through effective mentoring.

We provide a structured environment for mentors and protégés to meet and establish a relationship. Mentoring pairs are separated for a mentor breakout session and a protégé breakout session to explore methods and techniques of mentoring and being a protégé to achieve results. This session gives consistency, accuracy and a common thread of information within an organization‟s formal and informal mentoring program.

Setting goals and establishing ground rules for their interaction

Learning the importance of working from the same guidelines

Examining expectations and developing an understanding of the goals and objectives of their organization

Strategic Planning:

Retreating to Move Forward

Length of Course (# of Hrs / Days):

16 hours / 2 days

Total Price of Course: $7,556.68 Maximum Number of Participants:

Minimum Number of

In moving a vision forward sometimes it is necessary to retreat. Our performance consultants help organizations to understand their paradigm and culture, while setting goals and objectives. We focus on behavioral changes vs. the way “we do it.” Careers In Transition, Inc. assists organizations in implementing their mission; to identify and accomplish their goals. Our retreats are uniquely structured to meet an organization‟s specific needs. We facilitate the process to ensure results and an immediate return on your investment of time, energy, and resources. Our retreats are designed for outdoor or indoor facilitation. We move an organization forward by incorporating mini-training sessions on topics, such as communications, innovation, teambuilding, managing change, resolving conflict, strategic thinking, ethics, and diversity. Careers In Transition, Inc., facilitates retreats in a way that reenergizes, refocuses and motivates employees who also need to feel appreciated and valued, while contributing to the direction in which the organization is moving.

Consulting for pre-retreat work to plan a process to meet specific needs, administer assessments to analyze prior to the retreat and provide administrative services such as marketing the retreat for a successful program

Facilitating the retreat as a neutral party with a vested interest in an organization‟s success

Engaging each participant with interactive activities, games, and breakout sessions, while remaining flexible, focused, and accommodating to meet the needs of all parties involved

Conducting goal-setting sessions for creating a road map for decision-makers and to serve as the foundation for the organization and planning process