PSS - Inovatech, Inc. - GS02F0122R

GENERAL SERVICES ADMINISTRATION

MAS

M u l t i p l e A w a r d S c h e d u l e A u t h o r i z e d F e d e r a l S u p p l y S c h e d u l e P r i c e l i s t

InovaTech, Inc.

468 SHAWCROFT RD

FAYETTEVILLE, NC 28311

PH: 910.764.1111

FAX: 910.826.1111

WWW. INOVATECH.EDU

Small Business

Woman-Owned Service Disabled Veteran Owned Small Business

Contract Number: GS-02F-0122R Period Covered by Contract: 04.20.2005 – 04.19.2025

Option 3: 04.20.2020 – 4.19.2025

Pricelist current through Modification #PO-0020, dated 04.20.2020

SIN 611430 Professional and Management Development Training

OLM Order-Level Materials (OLM)

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at fss.gsa.gov.

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNET

Address GSA Advantage! is: GSAAdvantage.gov

GS-02F-0122R

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111

Table of Contents About InovaTech… ______________________________________________________________ 2

1. Table of Awarded Special Item Numbers: ____________________________________________________________ 3 1b. Lowest Priced Model Number: ____________________________________________________ 3 1c. Labor Categories: _____________________________________________________________ 3

2. Maximum Order: _______________________________________________________________________________ 3

3. Minimum Order: ________________________________________________________________________________ 3

4. Geographic Coverage (delivery area): _______________________________________________________________ 3

5. Point of Production: _____________________________________________________________________________ 3

6. Discount from List Prices, Statement of Net Price: ______________________________________________________ 3

7. Quantity Discounts: _____________________________________________________________________________ 4

8. Prompt Payment Terms: _________________________________________________________________________ 4

9. Notification that Government Purchase Cards are Accepted at or Below the Micro-Purchase Threshold: ___________ 4 9b. Notification that Government Purchase Cards are Accepted Above the Micro-Purchase Threshold: _______________ 4

10. Foreign Items: _________________________________________________________________________________ 4

11. Time of Delivery:________________________________________________________________________________ 4

12. F.O.B. Points: __________________________________________________________________________________ 4

13. Ordering address: _______________________________________________________________________________ 4

14. Payment Address: ______________________________________________________________________________ 5

15. Warranty Provision: _____________________________________________________________________________ 5

16. Export Packing Charges: _________________________________________________________________________ 5

17. Terms and Conditions of Government Purchase Card Acceptance (any thresholds above the micro-purchase level): __ 5

18. Terms and Conditions of Rental, Maintenance, and Repair: ______________________________________________ 5

19. Terms and Conditions of Installation: _______________________________________________________________ 5

20. Terms and Conditions of Repair Parts: _______________________________________________________________ 5

21. List of Service and Distribution Points: _______________________________________________________________ 5

22. List of Participating Dealers:_______________________________________________________________________ 5

23. Preventive Maintenance: _________________________________________________________________________ 5

24. Special Attributes: ______________________________________________________________________________ 6

25. Data Universal Number System (DUNS) Number and CAGE Code: _________________________________________ 6

26. System for Award Management (SAM) Registration: ___________________________________________________ 6 Attachment I: InovaTech Labor Category Descriptions & Pricing for Instructor-Led Training __________________________ 7 Attachment II: InovaTech Labor Category Descriptions & Pricing for Course Development Test Administration __________ 16 Attachment III: Individual Course Pricing (a minimum of six (6) students is required per class) _______________________ 21

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111

About InovaTech…

We’re a little different at InovaTech…In 2002, InovaTech reinvented the way in which working adults could achieve a higher education and made academic innovation, quality, and accountability its distinction. We designed an education and service model specifically geared toward the way adults learn best and made our programs available to non-traditional students using a fresh new approach to academic delivery.

InovaTech questioned every aspect of its academic culture and operation, because we were on a mission to be a school where teaching and learning is the center-piece and adult learners are our highest priority. This approach extended to the school’s early decision to organize as a for-profit institution, an act that has propelled our growth and widened our outreach to students as well as provided the resources for continuous improvement, academic accountability, and excellence in our classrooms.

Our Mission…InovaTech develops and facilitates the most innovative learning solutions that enhance each student’s potential, while maximizing the learning experience and accelerating the pursuit of educational goals.

Through the development of strategic partnerships, InovaTech provides academically rigorous training and education programs that enable an organization to successfully analyze and deal with complex workplace environments while expanding the capacity of the organization to create their own future.

Our Vision…InovaTech is a visionary school, on the forefront of Technology and Education for the 21st-century workforce. It is an entrepreneurial and creative organization, committed to the exploration of knowledge, the construction of partnerships, and innovative academic delivery.

InovaTech is a diverse organization, serving over 2,500 students. It is a substantive learning community, committed to lifelong learning and education of high school graduates and adults in the workforce.

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111

Customer Information

1. Table of Awarded Special Item Numbers:

SIN Description Page

611430

Services include offering an array of short duration courses and seminars for management and professional development. Training for career development may be provided directly to individuals or through employers' training programs, and courses may be customized or modified to meet the special needs of customers.

Instruction may be provided in diverse settings, such as the establishment's or agency's training facilities, and through diverse means, such as correspondence, television, the Internet, or other electronic and distance-learning methods. The training provided may include the use of simulators and simulation methods.

Attachments

I-III

1b. Lowest Priced Model Number:

SIN Product Price 611430 CISCO Exam Voucher – Level 1 $128.77

1c. Labor Categories:

See Attachment I and II for labor category descriptions and pricing, respectively.

2. Maximum Order:

$1,000,000

3. Minimum Order:

$50.00

4. Geographic Coverage (delivery area):

This contract provides coverage for the 48 contiguous states, Alaska, Hawaii, Puerto Rico, and the District of Columbia.

5. Point of Production:

InovaTech, Inc.

468 Shawcroft Road Fayetteville, NC 28314

6. Discount from List Prices, Statement of Net Price:

All prices herein are net (Discounts have been deducted)

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111

7. Quantity Discounts:

Training 10-19 students: 13.5% 20-29 students: 16% 30 or more students: 18.5%

Course Development; Test Administration None

8. Prompt Payment Terms:

None.

9. Notification that Government Purchase Cards are Accepted at or Below the Micro-Purchase Threshold:

InovaTech, Inc. will accept Government purchase cards below the micro-purchase threshold.

9b. Notification that Government Purchase Cards are Accepted Above the Micro-Purchase Threshold:

InovaTech, Inc. will accept Government purchase cards above the micro-purchase threshold.

10. Foreign Items:

Not applicable.

11. Time of Delivery:

In accordance with schedule specified by delivery order.

11b. Expedited Delivery:

As negotiated between InovaTech, Inc. and the ordering agency.

11c. Overnight and 2-Day Delivery:

Not applicable.

11d. Urgent Requirements:

Contact contractor.

12. F.O.B. Points:

InovaTech, Fayetteville NC location or as agreed to between InovaTech and the ordering agency in each delivery order.

13. Ordering address:

InovaTech, Inc.

468 Shawcroft Road Fayetteville, NC 28314

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111

13b. Ordering Procedures:

For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment Address:

InovaTech, Inc.

468 Shawcroft Road Fayetteville, NC 28314

15. Warranty Provision:

InovaTech, Inc. allows students to retake a class at no charge if they believe the quality of instruction was not adequate.

16. Export Packing Charges:

Not Applicable.

17. Terms and Conditions of Government Purchase Card Acceptance (any thresholds above the micro-purchase level):

The Government Purchase Card is accepted for orders above or below the micro-purchase threshold.

18. Terms and Conditions of Rental, Maintenance, and Repair:

Not Applicable.

19. Terms and Conditions of Installation:

Not Applicable.

20. Terms and Conditions of Repair Parts:

Not Applicable.

20a. Terms and Conditions for any other Services:

21. List of Service and Distribution Points:

InovaTech, Inc.

468 Shawcroft Road Fayetteville, NC 28314

22. List of Participating Dealers:

Not Applicable.

23. Preventive Maintenance:

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111

24. Special Attributes:

24b. Section 508 Compliance:

Information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

25. Data Universal Number System (DUNS) Number and CAGE Code:

DUNS: 118736623

CAGE: 3BD19

26. System for Award Management (SAM) Registration:

InovaTech, Inc. is registered in the SAM database

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111

Attachment I: InovaTech Labor Category Descriptions & Pricing for Instructor-Led Training

Education/Experience Substitutions:

The following presents the allowable substitutions based on education and experience:

- Four (4) years’ experience (in addition to minimum experience requirements) may be substituted for a Bachelor’s degree.

- Two (2) years’ experience (in addition to minimum experience requirements and Bachelor’s degree) may be substituted for a Master’s degree.

- Two (2) years’ experience (in addition to minimum requirements and Master’s degree) may be substituted for a Ph.D.

- For categories where a Bachelor’s degree is required, a Master’s degree may be substituted for two (2) years’ experience; or a doctoral degree may be substituted for three (3) years’ experience.

- For the categories of Network Engineer and Communications Network Manager, a Certificate in a related technology (certified Network Engineer, for example) may be substituted for the degree requirement.

Project Management Instructor I (Item Number 1) Minimum/General Experience: Must have seven years of general teaching experience including five years of specialized project management instructional experience of which two years were direct supervisory experience.

Functional Responsibility: Monitors each task, and keeps the Senior Instructor abreast of all problems and accomplishments. Anticipates problems, and works to mitigate the anticipated problems. As a senior instructor, provides technical direction for students in the complete systems development effort. May serve as a technical authority for a design area. As a PM Instructor, resolves unique and unyielding student problems using new technology. Schedules and assigns duties to subordinates.

Interacts with government management personnel. Reports in writing and orally to other instructors and government representatives, including the government contracting officer.

Minimum Education: Master’s Degree or equivalent in Education, Project Management, or Computer Science or related field.

Project Management Instructor II (Item Number 2) Minimum/General Experience: Must have ten years of general teaching experience including seven years of specialized project management instructional experience of which two years were direct supervisory experience. General experience includes increasing responsibilities in teaching project management systems design and risk.

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111

Functional Responsibility: Serves as the Supervising instructor, and shall be responsible for formulating and enforcing teaching standards, assigning instructor schedules, reviewing work discrepancies, supervising support personnel and communicating policies, purposes, and goals of the organization to subordinates. Shall be responsible for the overall training performance and shall not serve in any other capacity. Ability to manage and ensure the successful completion multiple teaching tasks in assigned program(s)

Minimum Education: Master’s Degree or equivalent in Education, Project Management, or Computer Science or related field.

Senior Program Manager I (Item Number 3) Minimum/General Experience: Must have more than twelve years’ experience in teaching and adult learning theory, of which at least five years must be supervisory experience. Must have the ability to manage and ensure the successful completion of multiple teaching tasks in assigned program(s). Must have the ability to recruit, hire, manage, supervise, train, schedule, coordinate, and evaluate staff as assigned.

Functional Responsibility: Responsible for teaching very complex and/or high risk programs, and shall not serve in any other capability. Directs daily staff and other instructors to meet client and corporate work objectives. Supervises assigned instructional design staff, including subordinate managers.

Assures quality of task products, services, and deliverables, including participating in reviews, audits, and site visits. Serves as a liaison with clients to coordinate activities, negotiate tasks, and solve problems. Responsible for coordinating and monitoring subcontractor activities.

Minimum Education: Master’s Degree or equivalent in Education, Project Management, or Computer Science or related field.

Proprietary Product Database Instructor (Microsoft SQL Server 2000) (Item Number 4) Minimum/General Experience: Have taught at least 3 proprietary product courses such as Administering a MS SQL 2000 Server, Programming a MS SQL 2000 Server, Designing and Implementing a MS SQL 2000 Server, and at least two years’ experience in all phases of system analysis, data base administration, or five years of intensive and progressive experience in all phases of systems analysis, design and development. Three years’ experience as a database administrator for proprietary product RDBMS, such as Microsoft SQL Server 2000. Must have experience as Database Administrator with the latest commonly used version of the relevant RDBMS.

Functional Responsibility: Teaches how to manage a proprietary database. Performs exceptionally complex database administration functions which include, but is not limited to, managing/maintaining distributed relational databases residing in a central system. Provides 24 x 7 support for production issues. Manages security aspects of a Microsoft SQL Server 2000 as well as backups, storage, tuning, recovery, and load strategy design and implementation of a propriety product database. Administers the development of Microsoft SQL database projects. Plans and budgets staff and database resources.

Reallocates resources to maximize benefits. Problem-solves and analyzes potential database risks. May provide daily supervision and direction to support staff, and oversees daily database operations.

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111

Minimum Education: Bachelor’s Degree or equivalent experience.

Systems Engineer Instructor I (Item Number 5) Minimum/General Experience: Must have three years’ instructional experience of which at least one year must be specialized. Specialized experience includes: analytically solving workflows, organization, and/or planning problems. General experience includes increasing responsibilities in systems engineering.

Functional Responsibility: Trains software tools and subsystems to support software reuse and domain analysis. Teaches software requirements and design specifications to code, and integrates and tests software components. Requires competence in structured analysis and architecture design concepts/methods. Possesses knowledge of the state-of-the-art in open system standards (e.g., OSI, ISO, OSE, TAFIM), design methodologies and tools such as entity relationship/dataflow diagrams and IDEF1x, object oriented principles, and systems engineering practices. Analytically and systematically evaluates problems of work flows, organization, and planning and develops computer system solutions.

Designs architecture to include the software, hardware, and communications to support the total requirements as well as provides for present and future cross-functional requirements and interfaces.

Minimum Education: Bachelor’s Degree or equivalent experience.

Systems Engineer Instructor II (Item Number 6) Minimum/General Experience: Must have eight or more years’ directly related teaching experience in all phases of systems engineering. Also requires advanced knowledge of the principles, methods, and techniques used in all phases of the engineering, application, and development of multiple operating systems; knowledge of or certification in specific applications or processes may be required, depending on job assignment.

Functional Responsibility: Instructs all phases of computer operating/hardware systems engineering, including design, analysis, and modeling at a highly technical level; analyzes complex computer software/hardware requirements to provide integration and implementation support; performs operating/hardware systems engineering, including full life cycle design and development; analyzes and documents users’ functional and data requirements; develops site survey instruments to gather detailed user requirements and business process analysis data; conducts functional user interviews to document functional, system, customization, and data requirements and data sources; formulates system concepts and architecture, specifies requirements, and develops implementation approaches;

determines data requirements for internal processes and external interfaces; develops new systems or tailors commercial products to meet user requirements; directs and coordinates all activities necessary to complete a major engineering project or several small projects to specification and on schedule; may serve as task or project lead, exercising leadership in either a technical role training other hardware engineers and implementing and enforcing established standards and technologies, or in a project coordination role leading tasks and assuming responsibility for the design, development, test and delivery of a software system or application.

Minimum Education: Master’s Degree or equivalent in Computer Science or related field.

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

Computer Security Training Specialist I (Item Number 7) Minimum/General Experience: Must have a minimum of seven years’ training experience, of which at least five years must be information security/Information Assurance (IA) experience. Must have experience in teaching security administration, evaluation of security/Information Assurance product capabilities, assessment and policy development. Must have a solid understanding of federal information security/assurance policies, standards and regulations.

Functional Responsibility: Instructs technical information about an organization’s mission goals and needs, IT infrastructure and existing security/IA products. Assists in developing security/IA policies, procedures and standards. Responsibilities will include teaching the customer how to minimize risks and assess and secure networks. Ensuring systems on-hand meet all regulatory guidelines for security.

Reporting procedures and incident reports as well as managing intrusion detection systems and other network security monitoring tools.

Minimum Education: Bachelor’s Degree or equivalent experience.

Computer Security Training Specialist II (Item Number 8) Minimum/General Experience: Must have a minimum of ten years’ experience, of which at least eight must be information security/Information Assurance (IA) experience. Must have experience in security administration, evaluation of security/Information Assurance product capabilities, assessment and policy development. Must have a solid understanding of federal information security/assurance policies, standards and regulations.

Functional Responsibility: Gathers and organizes technical information about an organization’s mission goals and needs, IT infrastructure, and existing security/IA products. Assists in developing security/IA policies, procedures, and standards. Responsibilities will include working with the customer to minimize risks and assess and secure networks. Evaluates and recommends security products for various platforms and initiatives. May act as a project leader and provide technical leadership and guidance.

Minimum Education: Master’s Degree or equivalent in Computer Science or related field.

Web Design Instructor I (Item Number 9) Minimum/General Experience: Requires at least two years’ experience in teaching Web design. Also requires knowledge of the principles, methods, and techniques used in teaching Web design.

Functional Responsibility: Teaches students how to build Web pages using a variety of graphics software applications, techniques, and tools; designs and develops user-interface features, site animation, and special-effects elements; designs the Website to support the customer’s strategies and goals relative to external communications; contributes to the Web design group’s efforts to specify, improve, and implement the look, feel, and function of online projects; interfaces directly with customers, users, graphic artists, and Web software developers.

Minimum Education: Bachelor’s Degree or equivalent experience.

Web Design Instructor II (Item Number 10) Minimum/General Experience: Requires at least four years’ experience in teaching systems technology. Must have an understanding of federal information security/assurance policies, standards and regulations.

Functional Responsibility: Responsible for teaching overall technical integrity of an organization’s Website. Provides instruction on how to maintain and upgrade hardware and software including website technical architecture related to hardware and telecommunication connectivity. Provides instruction on how to administer e-mail, chat, and FTP and HTTP services. Communicates router configuration changes and troubleshoots system errors and bugs. Maintains servers, creates monitoring reports and logs, and ensures functionality of links. Monitors site for acceptable performance and user accessibility. Establishes backups and monitors site security.

Minimum Education: Bachelor’s Degree or equivalent experience.

UNIX System Administration Instructor I (Item Number 11) Minimum/General Experience: Must have at least four years’ experience, of which at least two years are specialized experience in teaching or instructing UNIX or open systems-compliant systems.

Functional Responsibility: Teaches troubleshooting and making necessary adjustments in network operating systems and software and hardware. Provides training to other staff on how to design, develop, install, test, debug, modify and maintain distributed processing databases on the LAN.

Requires good communication skills, proficiency with BSD (e.g. NetBSD, OpenBSD), Windows XP, and Mac OS X operating systems; understanding of the administration of SQL database servers such as (e.g.

PostgreSQL), and secure web servers such as Apache with mod_ssl; knowledge of Perl and CGI scripting; working knowledge of Bourne shell scripting; knowledge of standard backup infrastructures;

UNIX system and program installation, compilation and configuration; system-level security procedures, familiarity with cryptography tools (e.g. secure shell, OpenSSL, IPSec); experience maintaining servers for standard Internet services such as DNS, NFS, DHCP, Samba, printing (e.g. LPR, CUPS) and FTP service; previous experience teaching or training others; preferred GPA of 2.3 or greater.

Minimum Education: Bachelor’s Degree or equivalent experience.

Computer Operator Instructor I (Item Number 12) Minimum/General Experience: Must have at least three years’ experience of which at least one year must be specialized in teaching computer operations.

Functional Responsibility: Teaches students how to operate, monitor, and control a mainframe computer and related peripheral equipment using established procedures. Teaches students in the use of console or terminal, storage devices and printers, and reports problems or variances. May assist in reconfiguring system components when individual units fail. Performs duties to operate computer consoles and peripheral equipment such as printers, tape and disk drives IAW site specific operating

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111 procedures; maintains records regarding output units and supply inventories; sets up printers for routine print jobs; assists in performing back-ups and routes error messages to appropriate personnel.

May supervise other Computer Operators.

Minimum Education: Bachelor’s Degree or equivalent experience.

Communications Instructor I (Item Number 13) Minimum/General Experience: Must have at least six years of general experience with telecommunications systems including three years of instructional experience.

Functional Responsibility: Provides technical training and education for telecommunications activities including planning, designing, installing, and maintaining large telecommunications networks. Provides students with training on how to develop, operate, and maintain voice, video, and/or data communications systems. Applies telecommunications engineering principles and theory throughout the instructional process on design and configuration alternatives. Consults with user personnel to ensure that training will meet the requirements. Prepares studies and gives presentations on communications concepts. Provides technical guidance to other personnel concerning data communications requirements. Participates in preparing specifications for acquiring commercially available data communications networks.

Minimum Education: Bachelor’s Degree or equivalent experience.

Network Engineer Instructor I (Item Number 14) Minimum/General Experience: Must have at least two 2 years’ related network design/administration experience and two 2 years' of teaching experience. Also requires knowledge of the principles, methods, and techniques used in adult learning and knowledge transfer. Teaching Certification in specific applications may be required, depending on job assignment.

Functional Responsibility: Teaches local and wide area network systems, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices; teaches how to resolve interoperability problems to obtain operations across all platforms including email, file transfer, multimedia, teleconferencing, and the like; trains students in how to configure systems to user requirements; supports the acquisition of hardware and software as well as subcontractor services as needed; performs various tests and documents results; teaches network administrators on how to maintain local and wide area networks; provides technical support and troubleshooting.

Minimum Education: Bachelor’s Degree or equivalent experience.

Hardware Training Specialist I (Item Number 15) Minimum/General Experience: Must have at least five years’ progressive experience in teaching systems analysis with three years’ intensive teaching experience and progressive specific experience in the specialty.

Functional Responsibility: Teaches how to install PC's and related hardware. Provides students with an understanding of hardware problems and performs minor system hardware and communication

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111 connection repairs. Teaches basic diagnostic testing. Major problems or repairs are directed to outside vendors. This position usually requires comprehensive knowledge of PC hardware installation, repair, testing, and troubleshooting. Determines feasible hardware alternatives in client server environments.

Reviews computer systems in terms of capabilities and makes recommendations for improved utilization. Prepares or directs preparation of reports concerning hardware. Prepares or participates in preparing functional requirements and specifications for hardware acquisitions.

Minimum Education: Bachelor’s Degree or equivalent experience.

Configuration Management Training Specialist I (Item Number 16) Minimum/General Experience: Must have five years of teaching experience and/or system analysis and programming experience, including two years of configuration management experience.

Functional Responsibility: Responsible for teaching configuration management activities including product identification, change control, status accounting, operation of the program support library, and development and monitoring of equipment/system acceptance plans. Teaches and selects configuration management tools and standards. Teaches configuration management plans and procedures. Responsible for instructing students on configuration management, requirements, design, and code.

Minimum Education: Bachelor’s Degree or equivalent experience.

Instructor I (Item Number 17) Minimum/General Experience: Must have four years’ experience in information systems development, training, or related fields. Must have two years specialized experience. Specialized experience includes:

experience in developing and providing IT and end-user training on computer hardware and application software. General experience includes information systems development, training, or related fields.

Demonstrated ability to communicate orally and in writing.

Functional Responsibility: Conducts the research necessary to develop and revise training courses.

Develops and revises these courses and prepares appropriate training catalogs. Prepares all instructor materials (course outline, background material, and training aids). Prepares all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops and seminars.

Minimum Education: Bachelor’s Degree or equivalent experience.

Instructor II (Item Number 18) Minimum/General Experience: Must have six years’ experience in information systems development, training, or related fields, with at least three years’ experience developing and providing IT and end-user training on computer hardware and application software.

Functional Responsibility: Conducts the research necessary to develop and revise training courses and prepares appropriate training catalogs. Prepares all instructor materials (course outline, background material, and training aids). Prepares all student materials (course manuals, workbooks, handouts, InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111 completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops, and seminars. Provides daily supervision and direction to staff.

Minimum Education: Master’s Degree or equivalent in Training and Development or related field.

Training Specialist I (Item Number 19) Minimum/General Experience: Requires at least three years’ directly related experience in the design and development of training programs. Also requires knowledge of the principles, methods, and techniques used in the design and development of computer-based training programs as well as relevant hardware/software and computer equipment as required. Must be able to present training programs to users and serve as a technical team led.

Functional Responsibility: Designs training objectives; develops computer-based training programs for assigned software; designs courseware and structures training classes; creates lesson text; provides documentation for software training; designs program authoring systems; creates final version of training programs; presents training programs to users; designs program flowcharts; may serve as a team lead.

Minimum Education: Bachelor’s Degree or equivalent experience.

Training Specialist II (Item Number 20) Minimum/General Experience: Requires at least seven years’ directly related experience in the design, development, testing, and implementation of computer-based training programs. Also requires thorough knowledge of the principles, methods, and techniques used in the design, development, testing, and implementation of computer-based training programs; knowledge of relevant hardware/software and computer equipment as required. Must be able to present training programs and evaluate effectiveness of training and serve as a team or task lead.

Functional Responsibility: Defines training requirements and analyzes system software changes;

develops computer based training objectives and methodologies; coordinates with subject matter experts to design training strategy; designs courseware, including structuring training classes; creates lesson text; provides documentation for software training; tests training programs and edits for effectiveness, creates final version; designs program authoring systems; presents training programs to users, validates and evaluates training effectiveness; designs program flowcharts; may develop multi-media training as required; conducts research into new training, educational, and multimedia technologies; may serve as a team or task lead.

Minimum Education: Master’s Degree or equivalent in Training and Development or related field.

SIN 874-4 Instructor-Led Training

SIN Item Number Labor Category GSA Net Price Per Hour

611430 1 Project Management Instructor I $70.73

611430 2 Program Management Instructor II $75.45

611430 3 Sr. Program Manager I $94.31

611430

Proprietary Product Database Instructor I (Microsoft SQL Server 200

$70.73

611430 5 Systems Engineer Instructor I $70.73

611430 6 Systems Engineer Instructor II $75.45

611430 7 Computer Security Training Specialist I $75.45

611430 8 Computer Security Training Specialist II $75.45

611430 9 Web Design Instructor I $58.94

611430 10 Web Design Instructor II $70.73

611430 11 Unix System Administration Instructor I $70.73

611430 12 Computer Operator Instructor I $70.73

611430 13 Communications Instructor I $75.45

611430 14 Network Engineer Instructor I $70.73

611430 15 Hardware Training Specialist I $75.45

611430

Configuration Management Training Specialist I

$70.73

611430 17 Instructor I $70.73

611430 18 Instructor II $75.45

611430 19 Training Specialist I $70.73

611430 20 Training Specialist II $75.45

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111

Attachment II: InovaTech Labor Category Descriptions & Pricing for Course Development Test Administration

Education/Experience Substitutions:

The following presents the allowable substitutions based on education and experience:

- Four (4) years’ experience (in addition to minimum experience requirements) may be substituted for a Bachelor’s degree.

- Two (2) years’ experience (in addition to minimum experience requirements and Bachelor’s degree) may be substituted for a Master’s degree.

- Two (2) years’ experience (in addition to minimum requirements and Master’s degree) may be substituted for a Ph.D.

- For categories where a Bachelor’s degree is required, a Master’s degree may be substituted for two (2) years’ experience; or a doctoral degree may be substituted for three (3) years’ experience.

- For the categories of Network Engineer and Communications Network Manager, a Certificate in a related technology (certified Network Engineer, for example) may be substituted for the degree requirement.

Training and Performance Specialist I (Item Number 21) Minimum/General Experience: Must have at least six years’ directly related experience in training and development. Must also have a background in Educational Psychology, Adult Learning Theory, Human Factors, or Instructional Media/Technology. Must be able to develop and implement training programs and serve as technical task/project lead.

Functional Responsibility: Conducts research, development, application and evaluation of psychological principles relating to human behavior/learning; develops training methods and materials such as curriculums, lectures, videos and job aids to improve performance; performs statistical analysis and designs the evaluation of the resulting data; applies sound and diversified knowledge of scientific principles and practices in broad areas of assignments and related fields. May supervise the work of lower level technical support personnel and serve as technical expert or task/project lead.

Minimum Education: Bachelor’s Degree or equivalent experience.

Training and Performance Specialist II (Item Number 22) Minimum/General Experience: Must have at least eight years’ directly related experience in training and development. Must also have a background in Educational Psychology, Adult Learning Theory, Human Factors, or Instructional Media/Technology. Must be able to develop and implement training programs and serve as technical task/project lead.

Functional Responsibility: Conducts research, development, application and evaluation of psychological principles relating to human behavior/learning; develops training methods and materials

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111 such as curriculums, lectures, videos and job aids to improve performance; performs statistical analysis and designs the evaluation of the resulting data; makes decisions and recommendations that have an important act on the scientific activities of the organization; initiates and maintains exclusive contacts with key officials and technical authorities of the customer or other organizations; maintains current knowledge of the latest developments in the training field and educates staff members on such developments. May supervise the work of lower level technical support personnel and serve as technical expert or task/project lead.

Minimum Education: Master’s Degree or equivalent in Training and Development or related field.

Testing and Validation Specialist I (Item Number 23) Minimum/General Experience: Requires no experience or up to three years’ related experience in educational psychology, industrial/organizational psychology, testing, psychometrics, or instructional media/technology. Also requires knowledge of the principles, methods, and techniques used in analysis and assessment as well as the use and application of related off-the-shelf tools.

Functional Responsibility: Designs and develops assessment instruments and/or strategies to meet training requirements; conducts analysis of training requirements (needs, job, task analysis); interviews subject matter experts or incumbents to collect information; develops relevant and measurable assessment criteria, standards, and methodologies; designs reliable and valid assessment materials;

gathers data and compiles information into documents related to assessment.

Minimum Education: Bachelor’s Degree or equivalent experience.

Testing and Validation Specialist II (Item Number 24) Minimum/General Experience: Requires at least three years’ related experience in educational psychology, industrial/organizational psychology, testing, psychometrics, or instructional media/technology. Also requires knowledge of the principles, methods, and techniques used in analysis and assessment as well as the use and application of related off-the-shelf tools.

Functional Responsibility: Designs and develops assessment instruments and/or strategies to meet training requirements; conducts analysis of training requirements (needs, job, task analysis); interviews subject matter experts or incumbents to collect information; develops relevant and measurable assessment criteria, standards, and methodologies; designs reliable and valid assessment materials;

prepares reports and technical documentation related to assessment; works on complex analysis or test development projects; may serve as a technical team/task lead.

Minimum Education: Master’s Degree or equivalent in Training and Development or related field.

Instructional System Designer I (Item Number 25) Minimum/General Experience: Requires at least two years’ related experience in instructional development. Also requires knowledge of the principles, methods, and techniques used in technology-based training as well as the use and application of off-the-shelf tools and associated equipment and systems.

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111

Functional Responsibility: Designs and develops instructional approaches and/or strategies to meet training requirements; conducts analysis of training requirements and media requirements; develops appropriate training objectives and test methods and designs instructionally valid training materials;

ensures integrity of task analysis, training requirements, training hierarchies, instructional materials, and evaluation plans; designs and develops computer based training, web based training, electronic performance support systems and other technology-based learning solutions; develops flow diagrams and story boards; designs instructionally sound lessons in a variety of delivery media; interacts with customer and subject matter experts to ensure technical accuracy of instructional content.

Minimum Education: Bachelor’s Degree or equivalent experience.

Instructional System Designer II (Item Number 26) Minimum/General Experience: Requires at least five years’ related experience in instructional development as well as thorough knowledge of the principles, methods, and techniques used in technology-based training and use and application of off-the-shelf tools and associated equipment and systems.

Functional Responsibility: Designs and develops instructional approaches and/or strategies to meet training requirements; conducts analysis of training requirements and media requirements; develops appropriate training objectives and test methods and designs instructionally valid training materials;

ensures integrity of task analysis, training requirements, training hierarchies, instructional materials, and evaluation plans; designs and develops computer based training, web based training, electronic performance support systems and other technology-based learning solutions; develops flow diagrams and story boards; designs instructionally sound lessons in a variety of delivery media; interacts with customer and subject matter experts to ensure technical accuracy of instructional content; may provide guidance and work leadership to lower-level personnel.

Minimum Education: Master’s Degree or equivalent in Instructional Design or related field.

Technical Writer I (Item Number 27) Minimum/General Experience: Must have three years’ experience, of which at least one must be specialized. Specialized experience includes: demonstrated experience in editing documents, including technical documents. Must demonstrate the ability to work independently or under only general direction.

Functional Responsibility: Assist in collection and organizing information required for preparation of user manuals, training materials, installation guides, proposals, and reports. Edit functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Assists in performing financial and administrative functions.

Minimum Education: Bachelor’s Degree or equivalent experience.

Technical Editor I (Item Number 28) Minimum/General Experience: Must have at least five years’ directly related experience in the research and preparation of technical materials. Also requires knowledge of the principles and

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111 practices of technical research, writing, and editing, as well as word-processing and desktop publishing applications and computer equipment as required.

Functional Responsibility: Prepares and edits a wide variety of complex technical materials for publication, including user’s manuals, training materials, installation guides, proposals, and reports;

reviews, researches, and edits information for preparation of contract deliverables; provides support to the creation of proposals and multi-media presentation materials, including slides; responsible for the coordination of multiple aspects of document publication; participates in the design and development of marketing brochures, conference programs and proceedings, public relations announcements, and other materials when requested; may supervise and direct the work of word processing, graphics and/or technical writing staff; coordinates and attends various conferences and meetings; plans budgets, schedules and priority of work for publications projects.

Minimum Education: Bachelor’s Degree or equivalent experience.

Military Specific Training Instructor I (Item Number 29) Minimum/General Experience: Must have a Bachelor's of Science degree from an accredited institute of higher learning. Must have a minimum of 4 years prior military service in the field they are to teach

in. Must have a Certified Technical Trainer Certificate from an approved Train-the-Trainer program.

Must have a minimum of 400 hours instructor experience and must provide student evaluation sheets as well as perform a test teach before a board of their peers and be approved by the board.

Functional Responsibility: Conducts the research necessary to develop and revise training courses.

Develops and revises these courses and prepares appropriate training catalogs. Prepares all instructor materials (course outline, background material, and training aids). Prepares all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops and seminars.

Minimum Education: Bachelor's Degree or equivalent in Education, Project Management, or Computer Science or related Field.

Military Specific Training Instructor II (Item Number 30) Minimum/General Experience: Must have a Bachelor's of Science degree from an accredited institute of higher learning. Must have a minimum of 10 years prior military service in the field they are to teach

in. Must have a Certified Technical Trainer Certificate from an approved Train-the-Trainer program.

Must have a minimum of 1,200 hours instructor experience and must provide student evaluation sheets as well as perform a test teach before a board of their peers and be approved by the board.

Functional Responsibility: Conducts the research necessary to develop and revise training courses.

Develops and revises these courses and prepares appropriate training catalogs. Prepares all instructor materials (course outline, background material, and training aids). Prepares all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops and seminars.

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111

Minimum Education: Master's Degree or equivalent in Education, Project Management, or Computer Science or related Field.

SIN 874-4 Course Development; Test Administration

SIN Item Number Labor Category GSA Net Price Per Hour

611430 21 Training and Performance Specialist I $70.73

611430 22 Training and Performance Specialist II $75.45

611430 23 Testing and Validation Specialist I $70.73

611430 24 Testing and Validation Specialist II $75.45

611430 25 Instruction Systems Designer I $70.73

611430 26 Instruction Systems Designer II $75.45

611430 27 Technical Writer I $75.45

611430 28 Technical Editor I $75.45

611430 29 Military Specific Training Instructor I $70.73

611430 30 Military Specific Training Instructor II $75.45

InovaTech, Inc. - 468 Shawcroft Road - Fayetteville, NC 28311

P. 910.764.1111 F. 910.826.1111

Attachment III: Individual Course Pricing (a minimum of six (6) students is required per class)

SIN Course Number Course Name Product Description GSA Price with IFF

611430…