MAS - Apprio Inc. - GS00F392GA

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for

GSA Advantage!® is: https://www.GSAAdvantage.gov.

FSC Group: Professional Services FSC Class:

Contract number: GS-00F-392GA

Contract period: September 15, 2017 through September 14, 2027

APPRIO, Inc.

2201 Wisconsin Ave, NW

STE 245, Second Floor

Washington, DC 20007-4105

Phone: 703‐575‐4888

Fax: 202-638-6989

Website:www.apprioinc.com

Contract Administration Source: Kali Durgampudi

Email: kali@apprioinc.com

Business Size: Other than Small Business

For more information on ordering, go to the following website:

https://www.gsa.gov/schedules

Price list current as of Modification #PA-0019 effective January 17, 2025.

Prices Shown Herein are Net (discount deducted) http://www.apprioinc.com/ mailto:kali@apprioinc.com

Customer Information

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Recovery/COOP SIN Title

54151S 54151S /RC/STLOC Information Technology Professional Services

54151HEAL 54151HEAL /RC/STLOC Health Information Technology Professional Services

541611 541611 /RC

Management and Financial Consulting, Acquisition and

Grants Management Support, and Business Program and

Project Management Services

541612EPM 541612EPM /RC Employee Performance Management

541612ER 541612ER /RC Employee Relations

541612LR 541612LR /RC Labor Relations

524292 524292 /RC Separation & Retirement

541214HR 541214HR /RC Compensation & Benefits

56131 56131 /RC Talent Acquisition

561EEO 561EEO /RC EEO Services

611430 611430 /RC Professional and Management Development Training

OLM OLM /RC/STLOC Order-Level Materials (OLM’s)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See attached pricelist.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor category descriptions.

2. Maximum order: SIN54151S.54151HEAL: $500,000 / OLM $250,000 All other SINs: $1,000,000

3. Minimum order: $100.00

4. Geographic coverage: Domestic

5. Point(s) of production (city, county, and state, or foreign country): Same as company address.

6. Discount from list prices or statement of net prices: Government Net Prices (discounts already deducted.)

7. Quantity Discounts: An additional .5% discount on all single orders exceeding

$150,000, an additional 1% discount on all single orders exceeding $300,000 and an additional 1.5% discount on all single orders exceeding $500,000.

8. Prompt payment terms: Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. Foreign items: Not applicable

10a. Time of Delivery: Specified on the task order

10b. Expedited delivery: Contact Contractor

10c. Overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B. point(s): Destination

12a. Ordering Address: Same as Contractor

12b. Ordering Procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address:

APPRIO, Inc.

2201 Wisconsin Ave, NW

STE 245, Second Floor

Washington, DC 20007

Attn: Accounts Receivable

14. Warranty Provision: Contractor’s standard commercial warranty.

15. Export packing charges: Not applicable

16. Terms and conditions of rental, maintenance and repair: Not applicable

17. Terms and conditions of installation: Not applicable

18a. Terms and conditions of repair parts: Not applicable

18b. Terms and conditions for any other services: Not applicable

19. List of services and distribution points: Not applicable

20. List of participating dealers: Not applicable

21. Preventive maintenance: Not applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants).: Not applicable

22b. Section 508 Compliance: If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at: https://www.Section508.gov/. Not applicable

23. Unique Entity Identifier (UEIN) Number: D6Y7R4WZCUK8

24. Notification regarding registration in System for Award Management (SAM) database:

APPRIO, Inc is registered. CAGE Code: 3NHF8

Final Pricing: The rates shown below include the Industrial Funding Fee (IFF) of 0.75%.

GSA Price List

Labor Categories

GSA Price

9/15/24 - 9/14/25

GSA Price

9/15/25 - 9/14/26

GSA Price

9/15/26 - 9/14/27

Management and Financial Consulting, Acquisition and Grants Management Support, Business

Program and Project Management Services – SIN 541611

Admin/Clerical Support I** $49.92 $50.92 $51.94

Admin/Clerical Support II** $61.11 $62.33 $63.58

Admin/Clerical Support III** $66.98 $68.31 $69.68

Analyst $86.66 $88.40 $90.16

Associate Analyst $67.78 $69.13 $70.51

Conference Planner $133.33 $136.00 $138.72

Coordinator $67.78 $69.13 $70.51

Counselor/Trainer I $97.77 $99.73 $101.72

Counselor/Trainer II $107.16 $109.31 $111.49

Database Analyst $109.76 $111.96 $114.20

Graphic Artist** $97.77 $99.73 $101.72

Principal Analyst $146.25 $149.18 $152.16

Project Coordinator $143.67 $146.55 $149.48

Project Manager $272.21 $277.66 $283.21

Senior Analyst $143.33 $146.19 $149.12

Senior Facilitator Analyst $123.66 $126.14 $128.66

Senior Project Coordinator $211.10 $215.33 $219.63

Senior Project Manager $272.21 $277.66 $283.21

Senior Survey Analyst** $105.06 $107.16 $109.31

Specialist I $67.78 $69.13 $70.51

Specialist II $97.77 $99.73 $101.72

Specialist III $107.16 $109.31 $111.49

Survey Analyst** $94.44 $96.33 $98.26

Task Coordinator $122.23 $124.67 $127.17

Task Leader $102.27 $104.32 $106.41

Technical Editor $52.31 $53.36 $54.42

Technician I** $55.55 $56.66 $57.80

Technician II** $82.39 $84.03 $85.71

Professional and Management Development Training - SIN 611430

Distance Learning (DL) Producer $144.44 $147.33 $150.27

Editor $97.77 $99.73 $101.72

Junior Editor $48.71 $49.68 $50.68

Junior Instructional Systems Designer $155.55 $158.66 $161.83

Multimedia Courseware Developer $116.66 $119.00 $121.38 https://www.section508.gov/

GSA Price

9/15/24 - 9/14/25

GSA Price

9/15/25 - 9/14/26

GSA Price

9/15/26 - 9/14/27

Program Manager $158.31 $161.47 $164.70

Programmer $102.27 $104.32 $106.41

Senior Graphic Designer $107.16 $109.31 $111.49

Senior Instructional Systems Designer $155.55 $158.66 $161.83

Senior Instructional Technologist $97.77 $99.73 $101.72

Senior Program Manager $272.21 $277.66 $283.21

Subject Matter Expert $162.24 $165.48 $168.79

Training Support Specialist $83.33 $85.00 $86.70

HR and EEO-Related Professional Services

SIN(s) 41612EPM, 541612ER, 541612LR, 541214HR, 524292, 56131, 561EEO

Classification Specialist $88.30 $90.07 $91.87

Counselor/Trainer $80.16 $81.76 $83.40

Employee Relations Specialist $90.85 $92.66 $94.52

Human Resources Assistant $59.85 $61.05 $62.27

HR Director/Program Manager $116.50 $118.83 $121.21

Human Resources Specialist $85.08 $86.78 $88.51

Labor Relations Specialist $106.88 $109.02 $111.20

Org. Development Services Specialist $112.22 $114.47 $116.76

Performance Mgmt. Services Specialist $106.88 $109.02 $111.20

Project Manager $203.07 $207.13 $211.28

Retirement & Benefits Specialist $91.68 $93.52 $95.39

Senior ADR Specialist $182.05 $185.69 $189.40

Senior Classification Specialist $91.45 $93.28 $95.14

Senior EEO Services Specialist $198.01 $201.97 $206.01

Senior Org. Development Service Specialist $128.26 $130.82 $133.44

Senior Performance Mgmt. Services Specialist $117.57 $119.92 $122.32

Senior Staffing Specialist $91.45 $93.28 $95.14

Staffing Specialist $88.30 $90.07 $91.87

9/15/24 - 9/14/25

GSA Price

9/15/25 - 9/14/26

GSA Price

9/15/26 - 9/14/27

IT Professional Services SIN(s) 54151S

Application/Development Specialist $102.56 $104.61 $106.71

Database Administrator $114.29 $116.57 $118.90

Help Desk Specialist I $92.21 $94.05 $95.93

Project Manager $123.62 $126.09 $128.61

Quality Assurance Analyst $110.62 $112.83 $115.09

Scrum Master $110.56 $112.77 $115.02

Software Developer I $104.20 $106.28 $108.41

Software Developer II $124.77 $127.27 $129.81

Software Engineer I $110.56 $112.77 $115.02

Software Engineer II $159.32 $162.50 $165.75

Sr Application/Development Specialist $145.82 $148.73 $151.71

Sr. Program Manager $150.63 $153.64 $156.71

Sr. Project Manager $148.29 $151.25 $154.28

Systems Analyst I $105.33 $107.44 $109.59

Systems Analyst II $148.29 $151.25 $154.28

Systems Engineer I $94.96 $96.86 $98.80

Systems Engineer II $116.29 $118.61 $120.98

Technical Specialist $103.86 $105.93 $108.05

9/15/24 - 9/14/25

GSA Price

9/15/25 - 9/14/26

GSA Price

9/15/26 - 9/14/27

Health IT Professional Services SIN(s) 54151HEAL

HIT Analyst $103.86 $105.93 $108.05

HIT Application System Analyst/Programmer Sr. $149.13 $152.11 $155.15

HIT Business System Analyst - Intermediate $112.29 $114.53 $116.82

HIT Chief Solution Architect $317.71 $324.07 $330.55

HIT Database Administrator $114.29 $116.57 $118.90

HIT Deployment Manager $149.63 $152.62 $155.68

HIT Expert Scientist/Executive PM $268.41 $273.78 $279.25

HIT Functional Lead Mid $164.83 $168.13 $171.49

HIT Jr Analyst $71.97 $73.41 $74.88

HIT Principal Consultant I $153.37 $156.44 $159.57

HIT Process Architect $165.66 $168.98 $172.36

HIT Project Manager $123.62 $126.09 $128.61

HIT Project Manager Sr $148.29 $151.25 $154.28

HIT QA Analyst-Intermediate $110.62 $112.83 $115.09

HIT SME $186.24 $189.96 $193.76

HIT SME Sr $246.50 $251.43 $256.46

HIT Software Architect $163.42 $166.69 $170.02

HIT Software Developer-Sr $124.77 $127.27 $129.81

HIT System Developer $102.56 $104.61 $106.71

HIT System Engineer $94.96 $96.86 $98.80

HIT Systems Engineer Sr $116.29 $118.61 $120.98

HIT Systems Management-Technologist $125.88 $128.40 $130.97

HIT Technical Specialist $103.86 $105.93 $108.05

HIT Technical Editor $98.75 $100.72 $102.74

HIT Technical Writer $102.55 $104.60 $106.69

HIT Test Engineer Sr $141.00 $143.82 $146.69

HIT UI and Graphic Artist $103.86 $105.93 $108.05

Training Courses

Course Title

Course

Length

(Days)

Minimum

Participants

Maximum

UOI

Advanced Staffing 3 1 25 Per Course $12,721.09

Adverse Actions 2 1 25 Per Course $8,678.73

Best Practices in Initiating and Processing of

Personnel Actions

Per Course

$3,041.05

Category Rating 2 1 25 Per Course $8,678.73

Collective Bargaining Agreements 3 1 25 Per Course $12,721.09

Consulting Skills for HRM Professionals 2 1 25 Per Course $4,515.99

Determining Service Computation Dates 1 1 25 Per Course $4,515.99

Effective Leadership Skills 1 1 25 Per Course $4,534.01

Employee Benefits 1 1 25 Per Course $4,515.99

Employee Relations/Labor Relations 2 1 25 Per Course $8,678.73

Federal Staffing & Placement 2 1 25 Per Course $8,678.73

Federal Supervisory Skills 4 1 25 Per Course $13,879.09

FERS Retirement Planning 2 1 25 Per Course $8,841.31

FERS Mid-Career Retirement Planning 2 1 25 Per Course $8,841.31

Fundamentals of Legal Research 1 1 25 Per Course $4,515.99

GS Pay Setting 1 1 25 Per Course $4,515.99

Course Title

Course

Length

(Days)

Minimum

Maximum

UOI

Hiring & Retention Overview 3 1 25 Per Course $12,721.09

Labor Relations for Supervisors 1 1 25 Per Course $4,987.41

Mid-Career Retirement Planning 1 1 25 Per Course $3,526.45

Overview of GPPA 1 1 25 Per Course $3,041.05

Performance Based Actions 1 1 25 Per Course $4,515.99

Position Classification for Federal

Practitioners

Per Course

$8,678.73

Position Management for Federal Employees 2 1 25 Per Course $8,678.73

Preparing to Negotiate 1 1 25 Per Course $4,515.99

Proactive Succession Planning 3 1 25 Per Course $12,721.09

Processing Personnel Actions 2 1 25 Per Course $8,678.73

Processing Personnel Actions Foundations 3 1 25 Per Course $8,678.73

Qualifications Analysis 2 1 25 Per Course $8,678.73

Telework for Supervisors 1 1 25 Per Course $3,929.47

Title 38 Pay Setting 2 1 25 Per Course $8,678.73

Veterans Preference 1 1 25 Per Course $4,515.99

VA Merit Systems 1 1 25 Per Course $4,515.99

SCLS MATRIX

SCLS Labor Category SCLS Equivalent Code-Title WD Number

Admin/Clerical Support I 01020- Administrative Assistant WD 15-4281 Admin/Clerical Support II 01020- Administrative Assistant WD 15-4281 Admin/Clerical Support III 01020- Administrative Assistant WD 15-4281

Graphic Artist 15080- Graphic Artist WD 15-4281 Senior Survey Analyst 01420 - Survey Worker WD 15-4281

Survey Analyst 01420 - Survey Worker WD 15-4281 Technician I 01051- Data Entry Operator I WD 15-4281 Technician II 01052- Data Entry Operator II WD 15-4281

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage

Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

Labor Category Descriptions Professional Services

Admin/Clerical Support I

Duties: Performs general computer, financial, editing, word processing, graphics, and administrative skills in support of project teams.

Experience: 2 years of administrative experience.

Education: High School diploma or GED is required.

Admin/Clerical Support II

Duties: Performs general computer, financial, editing, word processing, graphics, and administrative skills in support of project teams.

Experience: 3 years of administrative experience.

Admin/Clerical Support III

Duties: Performs general computer, financial, editing, word processing, graphics, and administrative skills in support of project teams.

Experience: 5 years of administrative experience.

Analyst

Duties: Applies knowledge of and experience with technological, programmatic, program management or business fields to support the analysis of moderately complex systems engineering, systems technology, support systems, program management, management, or other related programs.

Experience: 2 years of experience in related field of expertise.

Education: Bachelor’s degree in related field. An additional 4 years of directly related experience may be substituted for the bachelor’s degree.

Associate Analyst management or business fields to support the analysis of moderately complex systems engineering, systems technology, support systems, program management, management or other related programs.

Experience: 1 year of experience in related field of expertise.

Conference Planner

Duties: Plans, moderates, and leads discussions on programmatic topics for strategic planning, brainstorming, and system implementation seminars

Experience: 3 years of experience in related field of expertise.

Coordinator

Duties: Provides administrative and logistical support for managers. Coordinates the physical delivery of training courses. May assist in desktop publishing, coordinating training material reproduction, and coordinating computer equipment, maintenance, vendor, travel, etc. requirements.

Experience: 1 year of experience in related field of expertise.

Counselor/Trainer I

Duties: Assesses training requirements, develops alternatives for training methods, implements methods, and leads training efforts for selected options. Provides training packages to meet specific needs.

Experience: 2 years of experience in related field of expertise.

Counselor/Trainer II

Duties: Assesses training requirements, develops alternatives for training methods, implements methods, and leads training efforts for selected options. Provides training packages to meet specific needs.

Experience: 4 years of experience in related field of expertise.

Database Analyst

Duties: Researches and evaluates alternatives and recommends solutions for database and system design. Supports problem resolution and database performance tuning. Provides data administration support for the development and maintenance of production and test database environments.

Experience: 2 years of experience in related field of expertise.

Distance Learning (DL) Producer

Duties: The DL Producer performs work in computer based training and interactive web sites. This includes work in graphics, presentation, network-monitoring, and network-performance management. Consults with curriculum development specialists and instructors/trainers to develop applications useful for remote, web-based, or stand-alone computer training. May use state-of-the-art software for enterprise networks to monitor and control a data or data/telephony network. Work may include using software to perform discovery and mapping of network devices, apply bulk configuration tools with backup and restore, device set-up wizards, troubleshooting tools that can rapidly locate and fix network problems, and tools that simplify managing routers or switches.

Experience: 6 years of experience in related field of expertise.

Education: Bachelor’s degree in related field.

Editor

Duties: The Editor reviews, edits and proofreads documents to ensure they conform to accepted styles and convey the desired message. The Editor is experienced in writing, editing, and manuscript review. The Editor has performed full-performance level work in a variety of settings and has worked with instructional, scientific, and expository writings. Performs basic editing for correct grammar, punctuation, style, and ensures the format meets customer agency publication standards and procedures. Evaluates documents in terms of purpose, audience, scope, content, organization, and logic. May recommend changes in emphasis in presentation, coverage, balance, and suitability of expression; evaluates for paragraph unity and coherence; and eliminates jargon and redundancies.

Proposes changes or ways and techniques that might be used to improve the presentation of the training material. Evaluates the appropriateness and accuracy of graphic materials and suggests the use of or improvements to graphic presentations to better convey the desired information. Ensures instructional materials are well written and logically structured. Ensures that illustrations and captions are correct.

Experience: 3 years of experience in related field of expertise.

Graphic Artist

Duties: Designs and develops graphics and illustrations for use in technical materials, manuals, and other publications.

Experience: 3 years of directly related experience.

Education: High school diploma or GED required.

Junior Editor

Duties: The Jr. Editor reviews and edits complex documents and proofreads documents to ensure they conform to accepted style and convey the desired message. Tasks may include editing manuscripts and reports, comments on proposed rulemaking, and other documents written for the training programs of the organization.

Experience: 1 year of experience in related field of expertise.

Junior Instructional Systems Designer

Duties: The Junior Instructional Systems Designer (JISD) assists in the designs and development of training programs and materials. The JISD possesses good written and oral communication skills, interpersonal skills, analytical skills, and a strong attention to detail. Develops effective and sustainable training courseware and curriculum for various delivery methods including classroom, synchronous online virtual classroom, asynchronous online and distance learning.

Works closely with client and Subject Matter Experts (SME) to identify what students need to learn;

develops objectives, and ensures content matches those objectives. Customizes and revises COTS courses/learning modules as required to meet specific client needs. Applies adult learning theories and strategies to structure course/program content and activities to maximize the effectiveness of student learning.

Experience: 4 years of experience in related field of expertise.

Multimedia Courseware Developer

Duties: The Multimedia Courseware Developer develops online training programs/applications that bring together text, sound, graphics, photographs, 2D/3D models, 2D/3D animations, and videos.

The MCD has working knowledge of a broad range of design and development tools and platforms and interactive presentation tools. Specific skills and responsibilities include the following: Creates online training materials in accordance with storyboards including learning modules, games, instructional activities, job aides, animation, sound files, graphics, video, and simulations. Interprets client requirements, design layouts for storyboards, research information, decide most effective multimedia tools to utilize, and develop training materials and support files. Ensures SCORM and

Section 508 compliancy Integrates courses into learning platforms, portals and learning management systems as required.

Principal Analyst management or business fields to support the analysis of complex systems engineering, systems technology, support systems, program management, management or other related programs.

Experience: 8 years of experience in related field of expertise.

Education: Bachelor’s degree in related field. A graduate degree in any related field will be considered equivalent to 5 years of experience.

Programmer

Duties: The Programmer provides technical and programming support for the development of computer and/or web-based training and websites. Analyzes client environment and needs to evaluate the technological approach and/or tools to produce the best learning and performance impact for the specific engagement. Develops highly interactive online learning segments including simulation and game-based instructional activities. Develops online performance support tools and products. The programmer is proficient in one or more programming languages and/or multimedia programming tools, such as Flash, Java, JavaScript, etc. Specific skills and responsibilities include experience in developing websites and/or web applications. Solid understanding of navigation and

GUI for maximizing usability. Collaborates closely with instructional design team to design and implement effective and engaging online courseware and job aides. Understands Shareable Content

Object Reference Model (SCORM) standards and Section 508 compliance requirements.

Experience: 2 years of experience in related field of expertise.

Program Manager

Duties: The Program Manager (PM) manages to ensure success and uncompromised satisfaction of the client. Works effectively in client organizations and environments, successfully communicates with different levels of management, and participates in solution development.

Leads project planning and execution, including designing and structuring the project approach and creating Management Plans, in collaboration with the Performance Solutions Team, the client, and others, as required by the project. Effectively manages cross-functional team performance in adherence to the approved Management Plan to meet client’s learning and performance goals. Collaborates with clients to help them identify and plan for their agencies’ future learning challenges.

Experience: 6 years of experience in related field of expertise.

Project Coordinator

Duties: Assists Project/Task Managers with the facilitation and documentation of project meetings, updates project issue logs, and updates other project documents and deliverables as required.

Coordinates project monitoring, tracking, and communications. Oversees the completion of support project deliverables.

Experience: 6 years of experience in a program management environment.

Education: Bachelor’s degree in related field. An additional four 4 years of directly related experience may be substituted for the bachelor’s degree.

Project Manager

Duties: Directs, coordinates, and exercises supervisory authority for planning, organizing, controlling, integrating and completing programs. Develops and establishes procedures and guidelines for daily operation of assigned program. Executes and implements program directives and develops systems and controls to carry out program tasks. Determines work schedules, sets priorities, and implements procedures for performing work activities. Directs and monitors work results for meeting customer requirements, specifications, and quality assurance standards. Evaluates performance of assigned program tasks in terms of quality, cost control, and program schedules.

Experience: 18 years of experience in general program management.

Senior Analyst management or business fields to support the analysis of complex systems engineering, systems technology, support systems, program management, management or other related programs.

Experience: 5 years of experience in related field of expertise.

Senior Graphic Designer

Duties: The Graphics Designer creates concepts, designs and develops graphical user interfaces, illustrations, animations or other graphics to support instructional resource solutions including reports, briefings, instructor materials, training aids, videos, web sites or other media. Designs and develops graphical interfaces that are user friendly. Uses desktop publishing software to format publications to enhance appeal and readability of information. Uses close caption multimedia elements for compliance with Section 508 of the Rehabilitation Act. Resources, selects, and enhances photographs for inclusion in materials. Creates graphics and charts to support the presentation of analytic data and results.

Experience: 4 years of experience in related field of expertise.

Senior Facilitator Analyst

Duties: Plans, moderates, and leads discussions on programmatic topics for strategic planning, brainstorming, and system implementation seminars. Provides facilitation and related decision support services.

Experience: 6 years of experience in related field of expertise.

Senior Instructional Systems Designer

Duties: The Senior Instructional Systems Designer (SISD) provides overall direction for the design and development of all types of training programs and materials including design documents, content outlines, storyboards, support materials for asynchronous online learning programs, instructor guides and participant manuals for classroom-based and synchronous online instructor-led training. The SISD possesses excellent written and oral communication skills, interpersonal skills, analytical skills, and a strong attention to detail. Provides leadership, technical project coordination, consultative services, and liaison with cross-functional work teams, key stakeholders and subject matter experts to develop course specifications and gather course content. Works with client to determine the goals of the training and informational needs and recommends format, content, method of delivery and appropriate audience. Develops effective and sustainable training courseware and curriculum for various delivery methods including classroom, synchronous online virtual classroom, asynchronous online and distance learning. Customizes and revises COTS courses/learning modules as required to meet specific client needs. Applies adult learning theories and strategies to structure course/program content and instructional activities to maximize the effectiveness of student learning. Ensures SCORM and Section 508 compliance as required.

Designs, develops and incorporates measurement and assessments and course surveys as required to determine effectiveness of training sessions.

Experience: 8 years of experience in related field of expertise.

Senior Instructional Technologist

Duties: The Senior Instructional Technologist (SIT) researches and develops a variety of instructional technologies, methods and approaches in order to ensure technically and doctrinally sound training products. The SIT has an extensive background in planning, developing, and implementing training and training development programs using state-of-the-art approaches.

Provides technical guidance and support in analyzing, developing, designing, validating, evaluating and fielding learning products such as training modules, webinars, and presentation materials.

Provides guidance based on project requirements and guidelines. Research training technologies, conducts analysis of curriculum to ensure training materials meet required standards. Collaborates with SMEs to design e-learning, mobile learning, and/or simulations.

Senior Program Manager

Duties: The Senior Program Manager (Senior PM) delivers products and services that exceed client expectations. The Senior PM provides practical expertise, professional studies, and industry knowledge to ensure vendor alignment with the changing needs and challenges of agency clients.

Designs and structures project approach and creates Management Plans to meet the client agency’s learning and performance goals. Manages large, complex, or technically advanced client learning and performance support solutions projects. Leads multiple large engagements simultaneously and successfully. Guides and mentors Program Managers to ensure consistent delivery of satisfaction and success across all projects.

Experience: 10 years of experience in related field of expertise.

Senior Project Coordinator updates project issue logs, and updates other project documents and deliverables as required.

Coordinates project monitoring, tracking, and communications. Oversees the completion of support project deliverables.

Experience: 8 years of experience in a program management environment.

Senior Project Manager controlling, integrating, and completing programs. Develops and establishes procedures and guidelines for daily operation of assigned program. Executes and implements program directives and develops systems and controls to carry out program tasks. Directs and monitors work results for meeting customer requirements, specifications, and quality assurance standards. Evaluates performance of assigned program tasks in terms of quality, cost control, and program schedules.

Experience: 20 years of experience in general program management.

Education: Bachelor’s degree in related field. A graduate degree in any related field will be considered equivalent to 5 years of experience.

Senior Survey Analyst

Duties: Develops and design surveys, analyzes market research results, supports client analyses, and creates and presents reports. Provides analytical support for marketing and business- development programs and performs ad hoc strategic analyses for management.

Experience: 7 years of experience in related field of expertise.

Specialist I

Duties: Provides recommended changes in the technical approach. Plans and develops new technical methods or approaches as warranted by advancements in state-of-the-art technology. Provides direct communication of unique/innovative practices between the company and the client.

Experience: 1 year of experience in related field of expertise

Specialist II methods or approaches as warranted by advancements in state-of-the-art technology. Provides direct communication of unique/innovative practices between the company and the client.

Experience: 3 years of experience in related field of expertise.

Specialist III methods or approaches as warranted by advancements in state-of-the-art technology. Provides direct communication of unique/innovative practices between the company and the client.

Experience: 5 years of experience in related field of expertise.

Subject Matter Expert

Duties: The Subject Matter Expert (SME) has profound experience in the area of specialty. The

SME has specialized training and education in the subject matter area and has performed the work at the executive, management or senior level. The SME's expertise has been developed by progressively more complex experience over a long term of employment. Provides expertise for a variety of purposes including development of training content and review of training materials.

Advises instructional design team on training curriculum. Evaluates training program for compliance and effectiveness. Interprets regulations or new developments in the specialty field.

Experience: 8 years of experience in related field of expertise.

Survey Analyst

Duties: Develops and design surveys, analyzes market research results, supports client analyses, and creates and presents reports. Provides analytical support for marketing and business- development programs and performs ad hoc strategic analyses for management.

Experience: 3 years of experience in related field of expertise.

Task Coordinator updates project issue logs, and updates other project documents and deliverables as required.

Coordinates project monitoring, tracking, and communications. Oversees the completion of support project deliverables.

Experience: 4 years of experience in a program management environment.

Task Leader controlling, integrating, and completing projects. Develops and establishes procedures and guidelines for daily operation of assigned program. Determines work schedules, sets priorities, and implements procedures for performing work activities. Directs and monitors work results for meeting customer requirements, specifications, and quality assurance standards.

Experience: 10 years of experience in general project management.

Technical Editor

Duties: Develops and edits material for reports, manuals, briefs, instruction manuals, catalogs, training material, and other technical publications. Reviews journals, reports, and similar material to become familiar with product or process terminology.

Experience: 2 years of experience writing and editing for technical disciplines.

Technician I

Duties: Assists managers by collecting, entering, retrieving, organizing, or maintaining analytical data. Duties may also include technical document typing and editing, data entry/retrieval, report generation, and other direct technical administrative support to managers.

Experience: 1 year of experience in related technical field of expertise.

Education: Associate’s degree in related field. An additional 2 years of directly related experience may be substituted for the associate’s degree.

Technician II

Duties: Assists managers by collecting, entering, retrieving, organizing, or maintaining analytical data. Duties may also include technical document typing and editing, data entry/retrieval, report generation, and other direct technical administrative support to managers.

Experience: 3 years of experience in related technical field of expertise.

Education: Associate’s degree in related field. An additional 2 years of directly related experience may be substituted for the associate’s degree.

Training Support Specialist

Duties: The Training Assistant (TA) provides administrative support to training project teams and managers. Assists with preparation of training documents and materials. Assists with registration, helpdesk and telephone support. Assist with scheduling of training sessions and booking / notifying all relevant parties. Send out course evaluation (feedback) questionnaires and compile feedback for the training project manager. Update training records as required. Coordinate receipt and delivery of

CEU certificates as required.

Experience: 2 years of experience in related field of expertise.

Human Resources

Classification Specialist

The Associate may conduct job analyses, evaluations, examinations, or other fact-finding studies and is able to write position classification and job grading standards and guides. The Associate performs, among other tasks, the following:

- analyzes, evaluates, and classifies positions for several dissimilar occupational groups that include but not limited to professional, technical, administrative and wage grade.

- contacts requesting official to obtain additional information or to clarify duties/responsibilities in proposed position description.

- prepares evaluation statements to substantiate findings in appropriates format using proper classification standards.

- participates in or conducts position management reviews to determine whether positions are adequate and properly classified.

- conducts desk audits.

- provides advice and assistance to program officials on operating classification matters pertaining to new or revised organizational structures (reorganization, functional changes).

Skill level: The Associate has performed this work at the full-performance level or higher and has extensive experience in position classification. The Associate's background includes substantive knowledge of position classification concepts, principles, and practices related to structuring organizations and positions. The Associate has significant training in position classification and position management and typically has an academic background that includes public administration or human resources work.

Education/Experience: Bachelor’s Degree + 3 years of experience, or 6 years of experience without bachelors.

Counselor/Trainer

The Associate may work in, implement, and/or evaluate training programs, activities, and strategies to enhance the knowledge and skills of managers and staff at all levels, and to develop and retain a viable and effective workforce for the future. The Trainer may coordinate and administer training and professional development programs; establish training priorities; administer training surveys and other evaluation tools; recommend and implement policies, procedures and guidelines governing training and professional development programs; and monitor and evaluate the performance of training vendors/contractors.

The Associate may work with managers to explore longstanding training and professional development issues and to examine and improve current employee training and development practices. Work may include the development of data collection instruments and methodologies using a variety of media, including web, print, email, focus groups, and staff interviews. The

Associate may recommend policies, procedures and guidelines related to the development and implementation of training and development programs, and ensures that the policies, procedures, and guidelines are appropriately documented, disseminated, and communicated to managers and staff.

The Associate may provide counseling services to employees on a variety of employment issues, usually related to career development and work-life. The counseling work typically results from a perceived or actual need to strengthen some aspect of employee performance and may result in referral for intervention other than training if the situation does not seem to be a training issue.

Skill level: The Associate has performed this work at the full-performance level or higher performing work in counseling, career development, and training. The Associate has extensive training in this area and may have a background in industrial or educational psychology, counseling, human resources, education, or related fields.

without Bachelors.

Employee Relations Specialist

The Associate is able to perform a wide range of duties including adverse actions, performance actions, grievances, and may assist in preparing for or represent the agency before third parties such as MSPB, EEOC, and arbitration. The Associate is able to develop and administer policy and procedural guidance for employee relations and related areas such as labor relations, ethics and

Alternative Dispute Resolution programs. Provides ongoing program advisory services to all levels.

Expertise includes performance- based and conduct issues, standards of conduct, and suitability.

The specialist applies advanced employee relations laws, regulations, principles, precedents, and policy, sufficient to serve as an agency level consultant; reviews policies and procedures to ensure consistency. Work may include drafting written adverse actions.

Skill level: The employee's experience has been at the full-performance level or higher. Training and education are directly related to the employee relations functional area. Specific skills include the following:

-Knowledge of Federal laws, regulations, procedures, and relevant case law in order to advise management on disciplinary and performance-based adverse actions, performance management, grievances, and appeals.

-Ability to research, analyze and evaluate complex issues or situations and make recommendations regarding alternatives or options.

-Demonstrated ability to write Agency policies, notices, briefing memoranda, disciplinary and performance-based adverse action notices, responses to grievances, newsletters, and benefit determination notices.

-Ability to provide management advisory services and build effective relationships with customers

Human Resources Assistant

The Associate may provide technical assistance to Human Resources Specialists within the office and to managers, supervisors, and technicians of the serviced organization for a wide range of human resources matters. Performs work in two or more of the human resources specialties. May accomplish work using an automated system. The HR Assistant processes a wide range of human resources transactions related to recruitment and placement, classification, employee relations, human resource development, and/or incentive awards. The Associate may provide technical support in the execution of the merit placement/promotion program, in executing employee relations programs, in planning and developing courses based on the needs of the organization and workforce.

The Associate is able to perform other human resources related duties as needed.

Skill level: The Associate is well-versed in the technical aspects of a variety of human resources functional areas and has performed this work at the full-performance level or higher. The Associate may provide leadership for other assistants in the HR office and has an extensive training in HR and related subjects.

Education/Experience: High School diploma or equivalent. One to two years of experience.

Human Resources Director/Program Manager

This Senior Associate may plan and direct a human resources program that involves a variety of functional areas including employment services, recruitment and placement, training and development, position management, classification, labor relations and/or management-employee relations. Applies a working knowledge of automation, budget, manpower, management analysis and strategic management. The Associate provides guidance and assistance on all areas of personnel management regulations, policies and laws; analyzes proposed changes in operations; assesses the impact on personnel programs; and advises or guides managers in the most effective personnel management program. Identifies problem areas, coordinates corrective action, and effects changes and improvements.

Skill level: The Associate has long-term experience providing the full range of human resources including making program decisions in all functional areas. The Associate typically has served as a top management team member for strategic planning purposes and can participate as a full partner for the management and development of business operations. The APPRIO Associate has managed a multi-faceted program and has extensive training in human resources, management, organizational change processes, and customer service. The Associate may have academic training in related areas such as public administration, human resources, psychology, sociology, or business administration.

Education/Experience: Bachelor’s degree + 8 years of experience, or a Master’s degree + 6, or 12 years of experience without degree.

Human Resources Specialist

The Associate may provide expertise and policy guidance in two or more of the following broad major functional areas: classification, pay/compensation, performance management, SES program management, hiring/staffing, labor relations, employee relations, and/or human resources information systems. Work involves planning, executing and coordinating projects (e.g., HRIS or new classification standards transition and implementation), resolving critical problems, or developing new concepts related to the development, improvement and evaluation of substantive HR programs. May participate in broad studies and analyses for the assessment and resolution of substantive operating and/or policy issues. Participates in the design of new systems and processes.

Performs advisory services and/or policy interpretations on agency-wide or equivalent issues.

Coordinates and integrates strategic planning initiatives with management, HR specialists, and other analysts providing program guidance, oversight and evaluation. Develops new approaches to identifying key strategic and workforce issues and to resolving strategic and workforce planning issues and problems.

In addition to the above, the Associate is prepared to perform work in an operational HR environment in a variety of functional areas including staffing, recruitment, employee relations, employee development, classification, etc.

Skill level: The Associate has broad experience in Federal, local government, and/or private organizations and performed the work at a senior level or higher. Associates typically have academic backgrounds and training directly related to human resources operations and practices.

Associates have full-performance or higher-level experience in multiple functional areas.

Labor Relations Specialist

The Associate may perform work establishing and maintaining relationships, including the use of non-traditional collaborative approaches with labor organizations that represent Federal employee, negotiating and administering labor agreements, and providing guidance and consultation on a variety of labor relations matters. In addition, the incumbent may perform work that involves providing advice and assistance to employees and management, programs administration, research and case management in matters related to conduct, performance, attendance, and dispute resolution.

Additionally, the Associate may serve as the Labor Relations Specialist responsible for developing plans, policies, and procedures for local implementation of a Labor Relations program within the framework established by Federal laws and regulations and may provide labor relations services for the organization. Work performed uses a comprehensive knowledge of labor relations theories, principles and practices and requires a high degree of judgment and originality in resolving complex and potentially controversial problems, sometimes requiring modification and adaptation of guidelines and application for innovative approaches. As required, the Associate establishes constructive relationships with officials of the union(s) representing employees in the bargaining units(s). The Associate may participate in representing the agency before third parties, such as

EEOC, MSPB, OSC, etc.

Skill level: The Associate has full-performance knowledge and skill in applying labor relations theories, principles and methods to include: advising negotiating committee members on the interpretation and applicability of arbitration and precedent decisions; communicating agency wide labor relations policies and procedures to management and staff; serving as or advising the principal spokesperson of a management negotiating committee involved in contract, midterm or appropriate arrangement negotiations; serving as an interpreter of labor relations laws, regulations, Executive orders and decisions of labor relations formal bodies; knowledge of legal research methods and information gathering techniques; knowledge of negotiating procedures and techniques, interest-based bargaining, conflict resolution and other non-adversarial techniques. The Associate has senior level experience in this area and has substantial training or education directly related to labor relations.

Education/Experience: Bachelor’s Degree + 4 years of experience, or 6 years of experience

Org. Development Services Specialist

The Associate provides services and support in the areas of change management, business process improvement, and project management. As such, the Associate may perform the following, among other things:

-Contribute to implementation and project plans for change management activities.

-Participate in the definition, implementation and continuous improvement of change management strategies and techniques based on ongoing internal and external evaluations.

-Facilitate change management programs/initiatives and the learning of change management methodologies within the organization.

-Facilitate the adoption of new or improved processes and/or procedures across the organization, including technology implementations, workforce/human resources transformations, and corporate policies.

-Coach leaders, teams and large groups through organizational development and change processes.

-Track and reports project progress, performance, risk and issues to project stakeholders.

-Manage competing demands relevant to scope, schedule, cost, risk and quality and differing stakeholder requirements and expectations to satisfactory outcomes.

-Participate in the definition, implementation and continuous improvement of organizational development and change management strategies and techniques.

Skill level: The Associate typically has extensive training and work experience in this area at or above the full-performance level. The employee is able to work with complete independence and has handled complex assignments requiring innovation, negotiation, and persuasive ability.

Additionally, the Associate has the ability to create vision, prioritize competing requirements, build consensus and provide direction and has experience with…