The file's text, extracted by GovTribe without its formatting.
GENERAL SERVICES ADMINISTRATION
Federal Acquisition Service
Authorized Federal Supply Schedule FSS Price List
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.
Multiple Award Schedule FSC Group: Professional Services FSC Class: R499 Contract Number GS-00F-243DA Contract Period August 1, 2021, through July 31, 2026
Contractor’s Name rockITdata LLC 1 South Broad St, Suite 2270 Philadelphia, PA 19107 Phone: (509) 800-7625 https://www.rockitdata.com/public-sector/
Contract Administration Lou Elias 202-439-0098 lelias@rockitdata.com
Business Size:
Small Business Woman-Owned Small Business Service-Disabled Veteran-Owned Small Business Veteran-Owned Small Business Small Disadvantaged Business
For more information on ordering go to the following website: https://www.gsa.gov/schedules.
Price list current as of Modification #PS-0052 effective 09/26/2024 Prices Shown Herein are Net (discount deducted)
TABLE OF CONTENTS
CUSTOMER INFORMATION
| 1.a | Table of Awarded Special Item Number(s). | 3 |
| 1.b | Identification of the lowest priced model number and lowest unit price. | 3 |
| 1.c | If the Contractor is proposing hourly rates. | 4 |
| 2. | Maximum order | 4 |
| 3. | Minimum order | 4 |
| 4. | Geographic coverage (delivery area) | 4 |
| 5. | Point(s) of production (city, county, and state or foreign country) | 4 |
| 6. | Discount from list prices or statement of net price | 4 |
| 7. | Quantity discounts | 4 |
| 8. | Prompt payment terms. | 4 |
| 9. | Foreign items (list items by country of origin). | 4 |
| 10.a | Time of delivery | 4 |
| 10.b | Expedited Delivery. | 4 |
| 10.c | Overnight and 2-day delivery | 4 |
| 10.d | Urgent Requirements | 4 |
| 11. | F.O.B Points(s) | 4 |
| 12.a | Ordering address(es) | 4 |
| 12.b | Ordering procedures | 4 |
| 13. | Payment address(es) | 4 |
| 14. | Warranty provision | 4 |
| 15. | Export Packing Charges (if applicable) | 4 |
| 16. | Terms and conditions of rental, maintenance, and repair (if applicable) | 4 |
| 17. | Terms and conditions of installation (if applicable) | 4 |
| 18.a | Terms and conditions of repair parts. | 4 |
| 18.b | Terms and conditions for any other services (if applicable) | 4 |
| 19. | List of service and distribution points (if applicable) | 4 |
| 20. | List of participating dealers (if applicable) | 4 |
| 21. | Preventive maintenance (if applicable) | 4 |
| 22.a | Special attributes such as environmental attributes | 4 |
| 22.b | If applicable, indicate that Section 508 compliance information is available | 5 |
| 23. | Unique Entity Identifier (UEI) number | 5 |
| 24. | Notification regarding registration in System for Award Management (SAM) database | 5 |
PRICING & LABOR CATEGORIES
| Products Pricing | 5 |
| Labor Category Descriptions | 8 |
| Labor Category Pricing | 42 |
| Table of Education and Experience Substitution for All Labor Categories | 48 |
GS-00F-243DA
GS-00F-243DA
CUSTOMER INFORMATION
Table of Awarded Special Item Number(s) with appropriate cross-reference to item descriptions.
| 511210, 511210STLOC |
| 511210RC |
| Software Licenses |
| 512110 |
| 512110RC |
| Video/Film Production |
| 541330ENG |
| 541330ENGRC |
| Engineering Services |
| 541430 |
| 541430RC |
| Graphic Design Services |
| 541511 |
| 541511RC |
| Web Based Marketing |
| 54151S |
| 54151SRC |
| IT Professional Services |
| 54151HEAL |
| 54151HEALRC |
| Health IT Services |
| 541611 |
| 541330ENGRC |
| Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services |
| 541612HC |
| 541612HCRC |
| Agency Human Capital Strategy, Policy and Operations |
| 541613 |
| 541613RC |
| Marketing Consulting Services |
| 541690 |
| 541690RC |
| Professional Services – Technical and Engineering Services (non-IT) |
| 541810 |
| 541810RC |
| Advertising Services |
| 541820 |
| 541820RC |
| Public Relations Services |
| 541850 |
| 541850RC |
| Exhibit Design and Advertising Services |
| 541910 |
| 541910RC |
| Market Research and Analysis |
| 541990 |
| 541990RC |
| Technical Consulting Services |
| 541922 |
| 541922RC |
| Commercial Photography Services |
| 561110 |
| 561110RC |
| Office Administrative Services |
| 561920 |
| 561920RC |
| Conference, Meeting, Event and Trade Show Planning Services |
| 611420 |
| 611420RC |
| Training Courses |
| 611430 |
| 611430RC |
| Professional and Management Development Training |
| 611430TD |
| 611430TDRC |
| Talent Development |
| 611710 |
| 611710RC |
| Educational Support Services |
| OLM |
| OLMRC |
| Order-level Materials |
Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment discounts, or any other concession affecting price. Contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Pages 5 -7 for Products Pricing, and Pages 42 – 47 for Labor Category Pricing.
If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Pages 8 – 41 for Labor Category Descriptions.
Maximum order: $1,000,000 Minimum order: $100 Geographic coverage (delivery area): Worldwide.
Point(s) of production (city, county, and state or foreign country): Same as company address.
Discount from list prices or statement of net price: Government net prices (discounts already deducted).
Quantity discounts: None.
Prompt payment terms: Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.
Foreign items (list items by country of origin): Not applicable.
Time of delivery: To be determined at the Task Order level.
Expedited Delivery: Items available for expedited delivery are noted in this price list. Contact Contractor.
Overnight and 2-day delivery: Contact Contractor.
Urgent Requirements: Contact Contractor.
F.O.B Points(s): Destination.
Ordering address(es): Same as Contractor.
Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.
Payment address(es): Same as company address.
Warranty provision: Standard Commercial Warranty Terms & Conditions.
Export Packing Charges (if applicable): Not Applicable.
Terms and conditions of rental, maintenance, and repair (if applicable): Not Applicable.
Terms and conditions of installation (if applicable): Not Applicable.
Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): Not Applicable.
Terms and conditions for any other services (if applicable): Not Applicable.
List of service and distribution points (if applicable): Not Applicable.
List of participating dealers (if applicable): Not Applicable.
Preventive maintenance (if applicable): Not Applicable.
Special attributes such as environmental attributes, (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable.
If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services offered and show where full details can be found (e.g. Contractor’s website or other location). ICT accessibility standards can be found at: https://www.Section508.gov/. Not Applicable.
Unique Entity Identifier (UEI) number: TUXGLCLFM2L2 Notification regarding registration in System for Award Management (SAM) database: Contractor registered and active in SAM.
Products Pricing – Software Licenses - AEGIS
| SIN |
| MFR |
| MFR Part No |
| Product Name/Description |
| Unit of Issue |
| GSA Offer Price (inclusive of the .75% IFF) |
| 511210 |
| AEGIS |
| N/A |
| Enterprise License for Touchstone includes the following. |
On-Premise License
· Annual use and support including corporate- driven updates
· Initiation and Installation Hosted Department Level License
· Cloud application license for up to 8 processors
· Cloud Storage up to 100 terabytes
· Cloud Support Shared Support Services
· Unlimited test script catalogue and access to AEGIS test script library
· Test case tailoring and script adaptation
· Independent security validation and verification through 3rd party
· Project Management and delivery quality management
· Test script Configuration Management (CM) and Change Control (CC)
· Annual training and change-based knowledge updates
· Application Development and future enhancement
Products Pricing – Software Licenses - LENS and SCORE
| SIN |
| Manufacturer |
| Part Name |
| Part Description |
| UOI |
| GSA Price |
| 511210 |
| Safe and Reliable Healthcare, LLC |
| ANNUAL SCORE |
Survey 4000-9999
| SCORE software platform surveys hospitals. SCORE software platform hosts reports for 1 year. Invoiced and paid upfront upon SOW signature prior to service. Only NCR withholds payment until service is delivered. Price per user. |
| EA |
| $9.87 |
| 511210 |
| Safe and Reliable Healthcare, LLC |
| ANNUAL SCORE |
Survey 10000-49999
| SCORE software platform surveys hospitals. SCORE software platform hosts reports for 1 year. Invoiced and paid upfront upon SOW signature prior to service. Only NCR withholds payment until service is delivered. Price per user. |
| EA |
| $6.91 |
| 511210 |
| Safe and Reliable Healthcare, LLC |
| ANNUAL SCORE |
Survey 50000 or more
| SCORE software platform surveys hospitals. SCORE software platform hosts reports for 1 year. Invoiced and paid upfront upon SOW signature prior to service. Only NCR withholds payment until service is delivered. Price per user. |
| EA |
| $3.95 |
| 511210 |
| Safe and Reliable Healthcare, LLC |
| ANNUAL LENS |
Visual Management Boards, Price Per work setting
| Priced as an annual software and Service Subscription. Invoiced and paid upfront upon SOW signature prior to service. Only NCR withholds payment until installation. |
| EA |
| $8,392.95 |
Products Pricing – Training Support Services - rockITdata
SIN
Course Developer
| Course No. |
| Course Title |
| Course Length |
| Participants |
| Unit of Issue |
| GSA Offer Price (inclusive of .75% IFF) |
| 611420 |
| rockITdata |
| BSCT001 |
| Balanced Scorecard |
Champion Technical Training
| 2 days |
| 1-6 |
| Per Course |
| $2,992.44 |
| 611420 |
| rockITdata |
| BSCT002 |
| Balanced Scorecard Champion Technical Training |
| 2 days |
| 7-20 |
| Per Course |
| $5,984.89 |
LABOR CATEGORY DESCRIPTIONS
Applicable to the following SINS: 511210, 511210RC, 512110, 512110RC, 541330ENG, 541330ENGRC, 541430, 541430RC, 541511, 541511RC, 541611, 541611RC, 541612HC, 541612HCRC, 541613, 541613RC, 541690, 541690RC, 541810, 541810RC, 541820, 541820RC, 541850, 541850RC, 541910, 541910RC, 541922, 541922RC, 541990, 541990RC, 561110, 561110RC, 561920, 561920RC, 611420, 611420RC, 611430, 611430RC, 611430TD, 611430TDRC, 611430RC, 611710, 611710RC
| Labor Category |
| Description |
| Education |
| Minimum Years of Experience |
| 1 |
| Business Architect |
| Performs tasks which structure the enterprise in terms of its governance structure, business processes, and business information; align strategic goals and objectives with decisions regarding products and services, partners and suppliers, organization, capabilities, and key business and IT initiatives. Tasks may include developing a business architecture strategy based on a situational awareness of various business scenarios and motivations; applying a structured business architecture approach and methodology for capturing the key views of the enterprise; capturing the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance; defining the set of strategic, core and support processes that transcend functional and organizational boundaries; identifying external entities such as customers, suppliers, and external systems that interact with the business and describing which people, resources and controls are involved in the processes; and capturing the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units. |
| BA/BS |
| 4 |
| 2 |
| Business Process Engineer |
| Performs management and support of the analysis, design, development, and |
implementation of diverse, enterprise-wide processes and application systems.
Tasks may include the design study process; conducting studies in support of system redesign and business process reengineering, improvement and management; developing implementation plans; and supporting the process of implementing and sustaining improvements.
| 3 |
| Communications Products Specialist I |
| Communications or public relations specialists may handle public relations, information output, press releases and media requests, social media and/or advertising for a wide variety of organizations. |
| BA/BS |
| 4 |
| 4 |
| Communications Products Specialist II |
| Communications or public relations specialists may handle public relations, information output, press releases and media requests, social media and/or advertising for a wide variety of organizations. |
| BA/BS |
| 8 |
| 5 |
| Conference/ Trade Show/ Event Planner |
| Performs tasks that involve long range planning for conferences and trade shows. Analyzes site selection criteria, proficient in computer operation, developing |
brochures, registration materials, programs, schedules, and agenda data.
| 6 |
| Consultant III |
| Analyzes client information and develops and evaluates top-line outreach strategies to meet objectives. Demonstrates in-depth knowledge and manages the client service aspects of the account portfolio and assumes responsibility for bottom-line results. Develops and implements high-level strategic communications; manages, motivates, and leads staff; and builds and manages project teams. Ensures the contract team performs work on schedule and budget. |
| MA/MBA |
| 10 |
| 7 |
| Editor |
| Performs tasks such as writing and editing materials, such as reports, regulations, articles, newsletters, magazines, news releases, training materials, brochures, interpretive handbooks, pamphlets, guidebooks, scholarly works, reference works, speeches, or scripts. Tasks may include writing, editing, or reviewing training materials for a course, user guidebook, briefing packages, workbooks, or study reports. |
| BA/BS |
| 4 |
| 8 |
| Executive Safety Science Coach |
| Coaches senior leaders on the execution of safety science by creating the linkage between the principles and leadership practices. Collaborates with senior leaders to facilitate the incorporation of a Just Culture utilizing available tools (i.e., All Employee Survey, Safety Surveys, Quarterly Best Places to work, Customer Service Surveys) but also designing tools as needed including implementation plans. Trains leaders on leadership behaviors and actions necessary to guide a cultural transformation to a culture of safety and reliability and to establish safety as a core value. |
| Masters |
| 10 |
| 9 |
| Facilitator |
| Performs tasks such as defining, refining, and resolving disputes, disagreements, and divergent views; leading or facilitating group briefings and discussions; enabling focused decision-making; recording discussion content; related facilitation support services, such as debriefing stakeholders, and preparing and providing draft and final reports relating to the facilitated issues. Tasks may include facilitating meetings or training classes ranging from a day to a few weeks. |
| BA/BS |
| 3 |
| 10 |
| Graphic Designer I |
| Creates visual design, images, graphics, briefings, and animation including typography, visual concept, Internet designs, interactive platforms, and documentation. Communicates and coordinates with the staff, writer, and management to ensure that the visual design communicates the desired message, and functions successfully for varying technical and performance specifications. |
| BA/BS |
| 2 |
| 11 |
| Graphic Designer II |
| Creates visual design, images, graphics, briefings, and animation including typography, visual concept, Internet designs, interactive platforms, and documentation. Communicates and coordinates with the staff, writer, and management to ensure that the visual design communicates the desired message, and functions successfully for varying technical and performance specifications. |
| BA/BS |
| 5 |
| 12 |
| Graphic Designer III |
| Creates visual design, images, graphics, briefings, and animation including typography, visual concept, Internet designs, interactive platforms, and documentation. Communicates and coordinates with the staff, writer, and management to ensure that the visual design communicates the desired message, and functions successfully for varying technical and performance specifications. |
| BA/BS |
| 10 |
| 13 |
| Information Management Specialist |
| Performs tasks which support program, project and organizational work through the design and control of systems that input, delete, retrieve, manipulate, and correct information in databases or automated/electronic records. Tasks may include designing and producing reports via a wide variety of information management research tools, systems, and processes. |
| BA/BS |
| 4 |
| 14 |
| Information Technology Specialist |
| Performs tasks related to leading, administering, developing, delivering, and supporting information technology (IT) systems and services, including data storage, information assurance, software applications, networking, and systems and services used in the automated acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, assurance, or reception of information. Tasks may include evaluating, recommending, designing, and developing IT solutions to compile, evaluate, analyze, control, secure, and disseminate timely, relevant, objective, and accurate data and information to stakeholders, including, not limited to, web-based designs, data governance, operational systems, document storage, applications, models, and assessment of existing legacy systems. |
| BA/BS |
| 4 |
| 15 |
| Instructional Systems Designer I |
| Performs tasks related to planning, coordination, and development components of instructional design based on the findings of occupational analysis; determining the learning objectives and task learning relationships, clustering learning events, organizing course content, and developing instruction design plans; and analyzing learning problems, selecting teaching strategies using appropriate models, and developing course plans using this information. Tasks may include identifying training needs, presenting recommendations, and delivering learning solutions to address performance gaps; leveraging instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate instructional materials and performance improvement programs; working with key stakeholders and subject matter experts to design and develop domestic or international training interventions that incorporate best practices in behavioral and cognitive sciences to effectively address business and performance objectives. |
| BA/BS |
| 3 |
| 16 |
| Instructional Systems Designer II |
| Performs tasks related to planning, coordination, and development components of instructional design based on the findings of occupational analysis; determining the learning objectives and task learning relationships, clustering learning events, organizing course content, and developing instruction design plans; and analyzing learning problems, selecting teaching strategies using appropriate models, and developing course plans using this information. Tasks may include identifying training needs, presenting recommendations, and delivering learning solutions to address performance gaps; leveraging instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate instructional materials and performance improvement programs; working with key stakeholders and subject matter experts to design and develop domestic or international training interventions that incorporate best practices in behavioral and cognitive sciences to effectively address business and performance objectives. |
| BA/BS |
| 5 |
| 17 |
| Instructional Systems Designer III |
| Performs tasks related to planning, coordination, and development components of instructional design based on the findings of occupational analysis; determining the learning objectives and task learning relationships, clustering learning events, organizing course content, and developing instruction design plans; and analyzing learning problems, selecting teaching strategies using appropriate models, and developing course plans using this information. Tasks may include identifying training needs, presenting recommendations, and delivering learning solutions to address performance gaps; leveraging instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate instructional materials and performance improvement programs; working with key stakeholders and subject matter experts to design and develop domestic or international training interventions that incorporate best practices in behavioral and cognitive sciences to effectively address business and performance objectives. |
| BA/BS |
| 8 |
| 18 |
| Lean Six Sigma Specialist |
| Performs tasks which require knowledge of Six Sigma philosophies and principles, including supporting systems and tools; an understanding of team dynamics and how to assign team member roles and responsibilities based on a thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles; and Lean enterprise concepts, with the ability to identify non-value-added elements and activities using specific tools related to Lean and Six Sigma. Tasks may include employing quality management systems, tools, and techniques to help organizations transform, including, but not limited to Lean Six Sigma (LSS), ISO 9000/9001, and the Malcolm Baldrige Quality Award criteria. |
| BA/BS |
| 4 |
| 19 |
| Management Analyst I |
| Performs tasks requiring delivery of analysis and advice for management regarding the evaluation of the effectiveness and efficiency of large scale domestic or international programs, operations, infrastructure, or assets. Tasks may include conducting organization studies that specifically assess and analyze current organization states, management or operational systems, or technical conditions of assets; performing gap analyses of differences between current and targeted states; documenting and delivering findings and recommendations; and conducting surveys, focus groups, and other accepted techniques for data collection in support of organization studies that specifically assess and analyze current organization states, management or operational systems, or technical conditions of assets. |
| BA/BS |
| 3 |
| 20 |
| Management Analyst II |
| Performs tasks requiring delivery of analysis and advice for management regarding the evaluation of the effectiveness and efficiency of large scale domestic or international programs, operations, infrastructure, or assets. Tasks may include conducting organization studies that specifically assess and analyze current organization states, management or operational systems, or technical conditions of assets; performing gap analyses of differences between current and targeted states; documenting and delivering findings and recommendations; and conducting surveys, focus groups, and other accepted techniques for data collection in support of organization studies that specifically assess and analyze current organization states, management or operational systems, or technical conditions of assets. |
| BA/BS |
| 8 |
| 21 |
| Management Consultant I |
| Possesses requisite knowledge and provides customized business-focused objective advice, expertise, and specialist skills to create value and improve business strategy, internal processes, and program/project performance. Supports development of business plans, policies and procedural documentation and other deliverables in support of executing decisions. Assists with devising and implementing performance measures and related processes and systems. Maintains responsibility for managing business solutions, delegating appropriate resources, and fostering quality assurance principles across projects and deliverables and resolving issues. Organizes, directs and coordinates the planning and production of activities. Oversees process and productivity improvement, systems alignment, organizational assessments, and program audits and evaluations. Crafts and enforces quality control programs. |
| BA/BS |
| 5 |
| 22 |
| Management Consultant II |
| Possesses requisite knowledge and provides customized business-focused objective advice, expertise, and specialist skills to create value and improve business strategy, internal processes and program/project performance. Supports development of business plans, policies and procedural documentation and other deliverables in support of executing decisions. Assists with devising and implementing performance measures and related processes and systems. Maintains responsibility for managing business solutions, delegating appropriate resources, and fostering quality assurance principles across projects and deliverables and resolving issues. Organizes, directs and coordinates the planning and production of activities. Oversees process and productivity improvement, systems alignment, organizational assessments, and program audits and evaluations. Crafts and enforces quality control programs. |
| BA/BS |
| 10 |
| 23 |
| Maritime Training Specialist I |
| Performs as a maritime trainer/expert with an emphasis in small boat or law enforcement operations, or organizational development activities. Designs effective international or domestic maritime training programs in the virtual, constructive, or real environments. Conducts research necessary to develop and revise comprehensive training courses and prepares appropriate training catalogs. Develops instructor materials such as course outline, background material, and training aids. Develops student material such as course manuals, workbooks, handouts, completion certificates and course critique forms. Trains personnel by conducting formal classroom courses, workshops, seminars and/or computer-based or aided training and provides specific technical and/or functional maritime operations guidance or support. Coordinates for additional subject matter experts to participate in training as needed. Develops training plans and materials for acquisition programs from a logistics perspective. |
| Bachelors |
| 2 |
| 24 |
| Maritime Training Specialist II |
| Performs as a maritime trainer/expert with an emphasis in small boat or law enforcement operations, or organizational development activities. Designs effective international or domestic maritime training programs in the virtual, constructive, or real environments. Conducts research necessary to develop and revise comprehensive training courses and prepares appropriate training catalogs. Develops instructor materials such as course outline, background material, and training aids. Develops student material such as course manuals, workbooks, handouts, completion certificates and course critique forms. Trains personnel by conducting formal classroom courses, workshops, seminars and/or computer-based or aided training and provides specific technical and/or functional maritime operations guidance or support. Coordinates for additional subject matter experts to participate in training as needed. Develops training plans and materials for acquisition programs from a logistics perspective. |
| Bachelors |
| 5 |
| 25 |
| Maritime Training Specialist III |
| Performs as a maritime trainer/expert with an emphasis in small boat or law enforcement operations, or organizational development activities. Designs effective international or domestic maritime training programs in the virtual, constructive, or real environments. Conducts research necessary to develop and revise comprehensive training courses and prepares appropriate training catalogs. Develops instructor materials such as course outline, background material, and training aids. Develops student material such as course manuals, workbooks, handouts, completion certificates and course critique forms. Trains personnel by conducting formal classroom courses, workshops, seminars and/or computer-based or aided training and provides specific technical and/or functional maritime operations guidance or support. Coordinates for additional subject matter experts to participate in training as needed. Develops training plans and materials for acquisition programs from a logistics perspective. |
| Bachelors |
| 10 |
| 26 |
| Process Improvement Specialist I |
| Performs evaluating, planning, and recommending improvements. The individual can also facilitate brainstorming events that are focused on the improvement of processes within the organization. |
| Associates |
| 1 |
| 27 |
| Process Improvement Specialist II |
| Performs evaluating, planning, and recommending improvements. The individual can also facilitate brainstorming events that are focused on the improvement of processes within the organization. |
| Associates |
| 5 |
| 28 |
| Process Improvement Specialist III |
| Performs evaluating, planning, and recommending improvements. The individual can also facilitate brainstorming events that are focused on the improvement of processes within the organization. |
| Associates |
| 10 |
Analyst I
| Performs tasks requiring program planning, audits, and evaluations related to large scale programs. Tasks may include supporting program analysis, strategic planning, integrated master scheduling, event planning, Congressional Affairs, metrics, Financial Management Systems, and risk management. |
| BA/BS |
| 1 |
Analyst II
| Performs tasks requiring program planning, audits, and evaluations related to large scale programs. Tasks may include supporting program analysis, strategic planning, integrated master scheduling, event planning, Congressional Affairs, metrics, Financial Management Systems, and risk management. |
| BA/BS |
| 3 |
Analyst III
| Performs tasks requiring program planning, audits, and evaluations related to large scale programs. Tasks may include supporting program analysis, strategic planning, integrated master scheduling, event planning, Congressional Affairs, metrics, Financial Management Systems, and risk management. |
| BA/BS |
| 10 |
| 32 |
| Program Manager I |
| Oversees the development and execution of domestic and/or international programs and is accountable for the quality and timely delivery of contractual items under the contract terms and conditions. Serves as point of contact with client, and performs day-to-day management of contract execution, possibly involving multiple tasks and groups of personnel at multiple locations, on a single project. |
Establishes and maintains technical and financial reports demonstrating project progress and delegates responsibilities to subordinates and oversees successful contract/task order completion. Ensures senior level management within the client organization is aware of overall program status, including all relevant projects and their potential impact on higher level organizational strategic vision. May manage the client interface at the COTR level.
Manager II
| Performs tasks requiring management of a large-scale international and domestic program, encompassing multiple projects, with a total lifecycle budget and complexity comparable to the task order at hand. Tasks may include planning, initiating, managing, executing, and closing out small- and large-scale programs in support of an agency’s mission. |
| Masters |
| 8 |
| 34 |
| Program Manager III |
| Serves as the Contractor counterpart to the Governments program manager and contracting officer for all international and domestic program-wide contract technical issues, contract performance, and issue resolution. Provides oversight and executive level management for all of the contractor engagements under this contract. Represents the Contractor at all contract-level post-award meetings. Provides strategic direction, vision, leadership, and program management to the team. |
| Masters |
| 15 |
Manager I
| Performs tasks requiring management of a small-scale international and domestic project encompassing multiple tasks with a total lifecycle budget and complexity comparable to the task order at hand. Tasks may include formulating and defining system scope and objectives in accordance with the customer technical requirements; compiling and analyzing technical data; advising management and customers on complex system projects and activities; working closely with customers to define communication systems and equipment requirements; providing instruction on and performing and documenting quality assurance reviews. |
| BA/BS |
| 3 |
Manager II
| Oversees the execution of single or multiple task orders in domestic or international projects. Responsible for staffing, project planning, production, quality, project financials, and staff direction and oversight, and providing deliverables under the task order. Manages the client interface at the COR level. Assists the Program Manager as required in managing contract performance. |
| Masters |
| 8 |
| 37 |
| Quality Management Specialist |
| Performs tasks related to promoting systems and techniques assuring the quality of products and services including the development of plans and programs for achieving and maintaining product and service quality throughout the product/service life cycle; monitoring operations to prevent the production of defects and to verify adherence to quality plans and requirements; and analysis and investigation of adverse quality trends or conditions and initiation of corrective action. Tasks may include employing quality management systems, tools, and techniques to help organizations transform, including, but not limited to ISO 9000/9001, and the Malcolm Baldrige Quality Award criteria |
| BA/BS |
| 4 |
| 38 |
| Statistician I |
| Performs tasks related to applying statistical theories, techniques, and methods to gather, analyze, interpret, and/or report quantified information. Tasks may include performing valid and useful analyses of data sets in support of task areas using existing data or data to be collected. |
| BA/BS |
| 3 |
| 39 |
| Statistician II |
| Performs tasks related to applying statistical theories, techniques, and methods to gather, analyze, interpret, and/or report quantified information. Tasks may include performing valid and useful analyses of data sets in support of task areas using existing data or data to be collected. |
| BA/BS |
| 8 |
| 40 |
| Subject Matter Expert – Change Implementation |
| Executes organizational change and may use staff to assist in the development and conducting of stakeholder analyses, impact analyses, and implementation planning. The Change Implementation SME shall also provide input on the associated risks resulting from the change activities in the organization. |
| Masters |
| 8 |
| 41 |
| Subject Matter Expert – Communications |
| Corporate knowledge of large-scale communications; knowledge/experience with outreach and communication campaigns; media analysis regarding social media platforms; experience with implementing successful (proven) communications campaigns. Provide expert advice related to strategic communications for both internal and external stakeholders. |
| Masters |
| 8 |
| 42 |
| Subject Matter Expert I |
| Functional Responsibility: Develops requirements for a project's inception to conclusion in a subject matter area, for simple to moderately complex domestic or international programs. Provides analysis, evaluation and recommendations for improvements, optimization, development, and/or maintenance efforts for client-specific or mission- critical proficiencies. Consults with client to define need or problem, conducts studies and surveys to obtain data, and analyzes data to advise on or recommend solution. |
| BA/BS |
| 2 |
| 43 |
| Subject Matter Expert II |
| Functional Responsibility: Develops requirements for a project's inception to conclusion in a subject matter area, for simple to moderately complex domestic or international programs. Provides analysis, evaluation and recommendations for improvements, optimization, development, and/or maintenance efforts for client-specific or mission- critical proficiencies. Consults with client to define need or problem, conducts studies and surveys to obtain data, and analyzes data to advise on or recommend solution. |
| BA/BS |
| 5 |
| 44 |
| Subject Matter Expert III |
| Functional Responsibility: Develops requirements for a project's inception to conclusion in a subject matter area, for simple to moderately complex domestic or international programs. Provides analysis, evaluation and recommendations for improvements, optimization, development, and/or maintenance efforts for client-specific or mission- critical proficiencies. Consults with client to define need or problem, conducts studies and surveys to obtain data, and analyzes data to advise on or recommend solution. |
| BA/BS |
| 8 |
Writer I
| Experience writing, editing, publishing reports and technical documents. Strong experience with computer-based systems. Gathers, analyzes, and composes technical information required for preparation of user manuals, training materials, installation guides, proposals, reports, etc. Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel in domestic or international settings. |
| H.S. Diploma |
| 3 |
Writer II
| Experience writing, editing, publishing reports and technical documents. Strong experience with computer-based systems. Gathers, analyzes, and composes technical information required for preparation of user manuals, training materials, installation guides, proposals, reports, etc. Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel in domestic or international settings. |
| H.S. Diploma |
| 8 |
| 47 |
| Technical Writer/Editor I |
| Gathers, analyzes, and composes complex technical information for domestic and/or international programs. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel. Organizes material and writes descriptive copy according to established standards regarding order, clarity, conciseness, style, and terminology. Selects photographs, drawings, sketches, diagrams, and charts to illustrate material. |
Develops communications materials for publications, internet, strategic initiatives, user manuals, training materials, installation guides, white papers, reports, etc. Develops, writes, and edits functional descriptions, system specifications, special reports, or any other customer deliverables and documents. Provides technical writing support and deciphers directions provided on scripted storyboards, specifications, etc.
Reviews documents for technical accuracy in accordance with applicable regulations.
| 48 |
| Technical Writer/Editor II |
| Gathers, analyzes, and composes complex technical information for domestic and/or international programs. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel. Organizes material and writes descriptive copy according to established standards regarding order, clarity, conciseness, style, and terminology. Selects photographs, drawings, sketches, diagrams, and charts to illustrate material. |
Develops communications materials for publications, internet, strategic initiatives, user manuals, training materials, installation guides, white papers, reports, etc. Develops, writes, and edits functional descriptions, system specifications, special reports, or any other customer deliverables and documents. Provides technical writing support and deciphers directions provided on scripted storyboards, specifications, etc.
Reviews documents for technical accuracy in accordance with applicable regulations.
| 49 |
| Technical Writer/Editor III |
| Gathers, analyzes, and composes complex technical information for domestic and/or international programs. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel. Organizes material and writes descriptive copy according to established standards regarding order, clarity, conciseness, style, and terminology. Selects photographs, drawings, sketches, diagrams, and charts to illustrate material. |
Develops communications materials for publications, internet, strategic initiatives, user manuals, training materials, installation guides, white papers, reports, etc. Develops, writes, and edits functional descriptions, system specifications, special reports, or any other customer deliverables and documents. Provides technical writing support and deciphers directions provided on scripted storyboards, specifications, etc.
Reviews documents for technical accuracy in accordance with applicable regulations.
| 50 |
| Trainer/Training Specialist I |
| Designs effective domestic or international training programs in virtual, constructive, or real environments. Conducts research necessary to develop and revise training courses and prepares appropriate training catalogs. Develops instructor materials such as course outline, background material, and training aids. Develops student material such as course manuals, workbooks, handouts, completion certificates and course critique forms. Trains personnel by conducting formal classroom courses, workshops, seminars and/or computer-based or aided training. Coordinates for additional subject matter experts to participate in training as needed. Develops training plans and materials for acquisition programs from a logistics perspective. |
| BA/BS |
| 2 |
| 51 |
| Trainer/Training Specialist II |
| Designs effective domestic or international training programs in virtual, constructive, or real environments. Conducts research necessary to develop and revise training courses and prepares appropriate training catalogs. Develops instructor materials such as course outline, background material, and training aids. Develops student material such as course manuals, workbooks, handouts, completion certificates and course critique forms. Trains personnel by conducting formal classroom courses, workshops, seminars and/or computer-based or aided training. Coordinates for additional subject matter experts to participate in training as needed. Develops training plans and materials for acquisition programs from a logistics perspective. |
| BA/BS |
| 5 |
| 52 |
| Trainer/Training Specialist III |
| Designs effective domestic or international training programs in virtual, constructive, or real environments. Conducts research necessary to develop and revise training courses and prepares appropriate training catalogs. Develops instructor materials such as course outline, background material, and training aids. Develops student material such as course manuals, workbooks, handouts, completion certificates and course critique forms. Trains personnel by conducting formal classroom courses, workshops, seminars and/or computer-based or aided training. Coordinates for additional subject matter experts to participate in training as needed. Develops training plans and materials for acquisition programs from a logistics perspective. |
| BA/BS |
| 10 |
| 53 |
| Training Performance Analyst I |
| Possesses a background in systems, instructional systems technology, instructional and performance technology, human resource development, or education. Conducts performance analyses or Front-End Analysis. Has experience using the Accomplishment Based Curriculum Development (ABCD) methodology. Proficient in th e following software applications: Microsoft Word, Outlook, Excel, & PowerPoint. Responsibilities may include physical requirements related to the work to be conducted, especially those at Government facilities or on vessels and platforms. Persons conducting the work must be able to physically observe performance and climb ladders and/or other physical requirements associated with the work environment. Work may require a secret clearance or higher. |
| Masters |
| 5 |
| 54 |
| Training Performance Analyst II |
| Possesses a background in systems, instructional systems technology, instructional and performance technology, human resource development, or education. Conducts performance analyses or Front-End Analysis. Has experience using the Accomplishment Based Curriculum Development (ABCD) methodology. Proficient in th e following software applications: Microsoft Word, Outlook, Excel, & PowerPoint. Responsibilities may include physical requirements related to the work to be conducted, especially those at Government facilities or on vessels and platforms. Persons conducting the work must be able to physically observe performance and climb ladders and/or other physical requirements associated with the work environment. Work may require a secret clearance or higher. |
| Masters |
| 7 |
| 55 |
| Training Performance Analyst III |
| Possesses a background in systems, instructional systems technology, instructional and performance technology, human resource development, or education. Conducts performance analyses or Front-End Analysis. Has experience using the Accomplishment Based Curriculum Development (ABCD) methodology. Proficient in th e following software applications: Microsoft Word, Outlook, Excel, & PowerPoint. Responsibilities may include physical requirements related to the work to be conducted, especially those at Government facilities or on vessels and platforms. Persons conducting the work must be able to physically observe performance and climb ladders and/or other physical requirements associated with the work environment. Work may require a secret clearance or higher. |
| Masters |
| 10 |
| 56 |
| LENS Business Analyst |
| Works to provide support to executive staff with management responsibilities such as finance management, payroll, and budgeting. Additionally, this position will work in managing complex data and completing extensive reports and data audits. This individual must understand software development for troubleshooting. This individual works independently on projects that require in depth research and preparation of important project elements such as supporting documentation, briefing charts, and other prep materials. |
| Bachelors |
| 2 |
| 57 |
| LENS Client Service Associate |
| First point of contact for client questions about LENS. Triage and troubleshoots issues. |
| Bachelors |
| 1 |
| 58 |
| LENS Clinical Principal |
| Responsible for Physician Engagement/Buy-in in the LENS Board. |
Works with LENS Trainer to create Physician-specific LENS training.
Uses LENS data and other sources to identify and address provider related issues.
Communicate value proposition of work to physicians Provide regular support, mentoring and coaching to maintain physician engagement.
| 59 |
| LENS HRO Expert I |
| Establishes the context and need for LENS with leadership and units. Helps with LENS provisioning, including working with program director to order hardware and determine board placement and setup. Lead STAs when needed. |
Rounds on units to ensure smooth and consistent usage of boards Liaison for unit Master Facilitator.
Provides HRO specific LENS training Support LENS Impact measurement.
Support movement through the LENS Maturity Matrix Uses available data to inform assessment and progress; Provides HRO training as needed.
| 60 |
| LENS HRO Expert II |
| Leads, coordinates and mentors teams of HRO Expert Is Provides oversight on training needs, risks, and issues. |
Strategizes and implements initiatives to address issues encountered. Liaise and coach hospital senior leaders on HRO concepts with respect to LENS.
Mentors and coaches Master Facilitators. Run steering committee meetings. Leads Impact measurement.
Evaluates units against LENS Maturity Matrix.
| 61 |
| LENS Principal |
| Collaborates with Program Director, LENS Managing Partner to develop Project Plan as dictated by contract. Communicates contract targets to team. Sits on steering committee. Supports account management duties. Liaise with corporate leaders (CFOs, CIOs). |
| Bachelors |
| 5 |
| 62 |
| LENS Principal Managing Partner |
| Consult and strategize on system level issues as they arise Collaborates with the Program Director and LENS Principal to develop Project Plan as reflected in Contract. |
Overall account management duties Liaise with senior account sponsor Sit on steering committee.
Engage and coach site senior leaders.
| 63 |
| LENS Program Supervising Director |
| Manages LENS Project from Implementation to Sustainment. Coordinates all team members. |
Point person for project progress. Ensures project meets agreed timelines. Provides ad-hoc support.
Support LENS HRO Expert I on LENS Provisioning. Identifies and manages all risks and issues. Facilitates calls.
Lead and run kick-off/launch meetings Support collecting impact measurements.
Drives pace of activities and communicates with team if targets are not being met.
| 64 |
| LENS Technical/ Analytical Support Director |
| Leads, manages, and supports LENS Development Team. Prioritizes requests, initiatives, and other work for team. Assigns personnel to projects. |
Organizes work distribution within LENS Development team.
Consults as needed with senior leaders on technical capabilities of LENS.
Collaborates with HRO Experts to identify and address client needs.
Communicates fixes, upgrades, and new features to HRO LENS team.
| 65 |
| LENS Technical/ Analytical Support Manager |
| Troubleshoots and resolves technical issues - both onsite and virtual Set up support, post-implementation support, |
LENS pre-work, Analytics on LENS trends (word/phrasing usage)
| 66 |
| LENS Training Expert |
| Provides LENS Specific Training (LENS 101 and 102). |
Provides any specific or targeted LENS training.
Rounds on units for ad-hoc training.
Leads "train the trainer" sessions.
| 67 |
| SCORE Analytics Expert |
| Perform data analytics on results |
| Bachelors |
| 4 |
| 68 |
| SCORE Business Analyst |
This is the start of the file's text. The full file is on GovTribe.