MAS - PM Consulting Group LLC - GS00F166GA

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service Authorized Federal Supply Schedule FSS Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The

INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

Multiple Award Schedule Federal Supply Group: Professional Services

Contract Number: GS-00F-166GA

Contract Period: April 12, 2022 – April 11, 2027

Price list current as of Modification # PA-0025 Eff. 06/21/2024

For more information on ordering go to the following website: https://www.gsa.gov/schedules

Contractor: PM Consulting Group LLC

100 West Rd, Suite 300 Towson, MD 21204

Business Size: Small, Disadvantaged Business, SBA Certified 8(a)

Telephone: 916-337-3199 FAX Number: 301-576-8008 Web Site: www.pmconsultinggroupllc.com E-mail: pthompson@vistantco.com Contract Administration: Patricia Ann Thompson http://www.gsaadvantage.gov/ https://www.gsa.gov/schedules http://www.pmconsultinggroupllc.com/ mailto:pthompson@vistantco.com

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN Recovery SIN Description 541611 541611RC Administrative Management and General Management Consulting

Services 54151S 54151SRC Information Technology Professional Service

54151HEAL 54151HEALRC Health Information Technology Services

OLM OLMRC Order-Level Materials (OLM)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contractsthat have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Pricing Page 4.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions Page 6.

2. Maximum Order: $1,000,000.00 SIN 541611, $500,000 SIN 54151S & 54151SHEAL, $250,000 OLM

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Domestic and Overseas

5. Point(s) of production (city, county, and state or foreign country): Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

See Attachment.

7. Quantity discounts: None Offered

8. Prompt payment terms,note: Net 30 days

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of Delivery (Contractor insert number of days): Specified on the Task Order

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Contact Contractor

11. F.O.B Points(s): Destination

12a. Ordering Address(es): Same as Contractor

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Same as Contractor

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18a. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): : N/A

22b. If applicable, indicate that Section 508 compliance information is available on Information and

Communication Technology (ICT) supplies and services and show where full details can be found (e.g.

contactor’s website or other location.) The ICT standards can be found at: www.Section508.gov/.: N/A

23. Unique Entity Identifier (UEI): EF1MPLQXCGP5

24. Notification regarding registration in System for Award Management (SAM) database: Registered.

http://www.section508.gov/

GSA Awarded Pricing The rates are inclusive of the Industrial Funding Fee (IFF) of 0.75%.

SIN

Labor Category

4/12/24- 4/11/25

4/12/25- 4/11/26

4/12/26- 4/11/27

541611 Business Process

Consultant $90.93 $92.66 $94.42

541611 Business Service Analyst $121.27 $123.57 $125.92

541611 Coordinator $95.12 $96.93 $98.77

541611 EVM Analyst $136.56 $139.15 $141.80

541611 Help Desk Manager $125.17 $127.55 $129.97

541611 Management Analyst - Junior

$54.82 $55.86 $56.92

541611 Management Analyst - Mid

$83.01 $84.58 $86.19

541611 Management Analyst - Senior

$91.84 $93.59 $95.37

541611 Process Engineer $142.25 $144.95 $147.71

541611 Program Administrator $52.27 $53.26 $54.27

541611 Program Analyst - Junior $65.44 $66.69 $67.95

541611 Program Analyst - Mid $82.52 $84.09 $85.69

541611 Program Analyst - Senior $95.12 $96.93 $98.77

541611 Program Assistant $82.52 $84.09 $85.69

541611 Program Manager $137.92 $140.54 $143.21

541611 Project Controls Consultant

$88.51 $90.19 $91.90

541611 Project Coordinator - Junior

$75.73 $77.17 $78.63

541611 Project Director $129.11 $131.56 $134.06 541611 Project Lead $75.47 $76.91 $78.37 541611 Project Manager - Mid $147.94 $150.75 $153.62

541611 Project Manager - Senior $186.31 $189.85 $193.46

541611 Relation Analyst $54.13 $55.16 $56.21 541611 Scheduler - Junior $102.42 $104.37 $106.35 541611 Scheduler - Mid $130.86 $133.35 $135.88 541611 Scheduler - Senior $136.56 $139.15 $141.80

541611 Special Assistant - Mid $82.52 $84.09 $85.69

541611 Special Assistant - Senior $127.07 $129.48 $131.94

54151HEAL Health IT Project Lead $76.31 $77.76 $79.24 54151HEAL HIT Systems Analyst $60.52 $61.67 $62.85 54151HEAL HIT Content Manager $41.97 $42.77 $43.59 54151HEAL HIT Specialist - Junior $54.56 $55.59 $56.65 54151HEAL HIT Business Analyst $54.56 $55.59 $56.65 54151HEAL HIT Specialist - Senior $119.78 $122.06 $124.38 54151HEAL HIT Program Manager $90.75 $92.48 $94.23 54151HEAL HIT Data Analyst $81.25 $82.80 $84.37 54151HEAL HIT Analyst - Senior $119.04 $121.31 $123.61 54151HEAL HIT Analyst - Junior $53.14 $54.15 $55.18 54151HEAL HIT Consultant $89.27 $90.96 $92.69 54151HEAL HIT Subject Manager

Expert $81.25 $82.80 $84.37

54151HEAL HIT Health Records Specialist

$52.18 $53.17 $54.18

54151S

IT Project Manager - Junior

$129.11 $131.56 $134.06

IT Project Manager - Senior

$182.90 $186.38 $189.92

54151S Lead Project Engineer $123.72 $126.07 $128.47

54151S IT Specialist - Junior $66.82 $68.09 $69.38

54151S IT Specialist - Senior $116.28 $118.49 $120.74

54151S IT Training Specialist $86.14 $87.78 $89.44

Application Developer - Senior

$161.38 $164.45 $167.57

Application Tester

$118.35 $120.60 $122.89

54151S, 541611

Project Director- Senior $344.64 $351.19 $357.86

54151S, 541611 Project Manager SME $241.97 $246.57 $251.25

54151S, 541611 Associate - Senior $200.54 $204.35 $208.23

54151S, 541611 Associate - Mid $161.19 $164.25 $167.38

54151S, 541611

Expert Advisor - Senior

$223.20 $227.45 $231.77

54151S, 541611 SME Consultant $390.30 $397.71 $405.27

54151S, 541611 Cyber SME Consultant $390.30 $397.71 $405.27

54151S, 541611

Cybersecurity Risk Analyst

$258.93 $263.85 $268.87

54151S, 541611

Cybersecurity SME $310.72 $316.62 $322.64

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in the cancellation of the contract.

Labor Category Descriptions

Business Process Consultant

Duties and Responsibilities

● Reviews and documents current processes and provide recommendations for improved efficiencies.

● Communicates technical and non-technical information at the appropriate level, orally and in writing, to both staff and management.

Produces documentation appropriate to the target audience including, but not limited to, issue papers for management decision; end user documentation; policy statements; report specifications; process flows; training materials; and presentations.

Minimum Education: Bachelor’s degree Minimum Years of Experience: 6 years

Business Service Analyst

● Implements and administers programs, policies, and practices to ensure that organization complies with applicable accreditation standards.

● Monitors and administers compliance with federal, state, and local regulations.

● Acts as a liaison to government agencies and coordinates site visits for regulators.

● Investigates potential compliance violations and takes corrective action as necessary.

● Manages subordinate staff in the day-to-day performance of their jobs.

● Ensures that project/department milestones/goals are met and adhering to approved budgets

Possess extensive knowledge of departmental processes.

Minimum Years of Experience: 5 years

Coordinator

● Provides expertise and guidance on a variety of complex scheduling needs.

● Serves as travel liaison between multiple staff members and offices.

● Leads trip planning meetings.

● Consults with appropriate personnel and ensures that priorities are considered at all stages of trip planning.

● Develops itinerary, coordinates logistics for the trip, and identifies appropriate staffing.

● Provides expert analytical and advisory services responsive to the specialized needs of the traveler’s schedule.

● Provides advice, guidance, and consultation to senior staff and officials with regard to balancing diverse travel priorities.

Minimum Years of Experience: 2 years

EVM Analyst Functional Responsibilities:

• Develops and implements EVMS processes and tools.

• Leads project baseline development activities.

• Provides direct support to the Project Manager (PM) and Control Account Managers (CAM) in fulfilling their weekly and monthly Earned Value Management (EVM) responsibilities.

• Works with the project team to provide detailed Variance Analyses.

• Manages the baseline change process.

• Keeps current all required EVMS logs and tracking files.

• Analyzes and validates all EVMS and performance data (weekly / monthly) to generate meaningful metrics to assist the project leadership.

• Generates graphs and charts used in various presentations as required.

• Provides EVM training to other members of the project team.

• Provides cost forecasting based on historic project data as well as input from the project team.

Help Desk Manager Functional Responsibilities

• Oversees technical support services related to hardware or software systems.

• Communicates application issues and resolutions to client leadership.

• Escalates unresolved issues to higher tiers for technical support.

• Tracks, routes, and redirects trouble tickets to the correct help desk resources.

• Develops and implements help desk management processes and systems.

• Delivers the weekly and monthly metrics reports.

• Coordinates with Application Developers, Database Administrators, and Application Testers to effectively manage maintenance release cycles.

• Possess excellent personnel management, customer service, and client communications skills.

Management Analyst- Jr

● Provides expertise necessary to formulate plans and specifications relating to interpreting regulations/directives and applying information contained therein toward the execution of various programs such as; official mail program; publications, printing, and document policies/management; and Records Management guidance, training, and surveys/inspections.

● Conducts analysis on work procedures and recommends changes to improve the effectiveness of the organization's management.

● Provides management with studies on ways to increase efficiency.

● Relies on experience and judgment to develop plans and perform a variety of tasks to accomplish goals.

Management Analyst- Mid

● Applies knowledge of management functions, processes, and analytical methods or techniques to gather, analyze, and evaluate information required by program or project managers and customers.

● Devises solutions to problems relating to improvement of management effectiveness, organizational structures, work methods and procedure efficiency, and resource requirements, utilization or control;

develop and draft program or project milestone, progress monitoring, financial, acquisition, Quality Control (QC), maintenance, or training documentation; may perform work measurement studies, program or project operations efficiency reviews, cost studies, or workload change impact analyses.

● Reviews, evaluates, and provides QC oversight.

● Monitors the accuracy of information data.

● Coordinates activities and reports directly to multiple levels of leadership.

Minimum Years of Experience: 3 years

Management Analyst-Senior

● Conducts analysis on work procedures and recommends changes to improve the effectiveness of the organization's management.

● Provides management with studies on ways to increase efficiency.

● Understand a variety of the field's concepts, practices, and procedures.

● Performs a variety of tasks utilizing your experience and judgment to plan and accomplish goals.

● Provides a roadmap and ongoing measurement plan to expand upon these design solutions.

Process Engineer

• Develops, configures, and optimizes business processes using lean six sigma best practices.

• Coordinates business process documentation exercises with process stakeholders to identify the As-Is and

To-Be processes.

• Develops process measures and metrics to assess the effectiveness and efficiency of the To-Be process.

• Provides feedback and recommendations on process improvement opportunities.

• Communicates BPR plans, schedules, and status to project stakeholders.

• Provides training on BPR and Lean Six Sigma best practices, processes, and procedures.

• Coordinates with application development project teams to implement requires derived from the BPR effort.

• Supports BPR pilot activities and process simulations.

• Develops and maintains process documentation and operating procedures.

Program Administrator

• Schedules and organizes activities such as meetings, conference calls, appointments, travel, multiple company event conferences, and other company interests/activities.

• Prepares monthly expense reports.

• Organizes and maintains project related artifacts and files.

• Develops standard processes and procedures along with project team and establish and ensure compliance.

• Supports continuous improvement of implemented processes.

• Serves as Point-of-Contact (POC) for project communications while building relationships with stakeholders and sponsors.

• Takes actions to further program needs; identifies need for adjustment to program goals, strategic objectives, and operational activities.

• Keeps abreast of new developments and emerging issues by attending meetings, workshops, and conferences.

• Participates in all relevant technical and managerial meetings for the purpose of assisting in management duties.

• Assists technical staff in the preparation of various program documents and correspondence such as memos and waivers, amendments, project authorization documents.

• Researches, plans, analyzes, and organizes technical activities and/or statistical information and develops content for use in briefings, publications, and reports.

• Provides technical assistance as requested or assigned

• Maintains or provides assistance with administrative, reporting and financial tracking systems, and assists in the design and maintenance of spreadsheets and databases to support these systems.

Program Analyst - Junior

● Analyzes and evaluates programs or projects to provide policy and decision makers with factual information to be used in planning, monitoring, and resource allocation to include financial and contractual data.

● Creates and analyzes monthly, quarterly, and annual reports and ensures financial information has been recorded accurately.

● Develops evaluation methodology, collects and analyzes the data to determine the extent to which goals, objectives and needs are being met; assesses the program or project impact and reports information.

Program Analyst - Mid

● Generates reports documenting findings.

● Utilizes commercial software to manage tasks.

● Tracks, processes, and distributes deliverables and monitors comment status.

● Conducts research and prepares financial analyses and forecasts.

● Reviews and documents current processes and provide recommendations for improved efficiencies.

● Documents business operation processes, including flowcharts, Standard Operating Procedures (SOPs), and manuals.

● Performs qualitative and quantitative data analyses.

● Provide data management and analysis for studies and maintain assigned projects.

● Use data sources to identify programmatic needs.

● Participates in strategic planning with regards to program development. Develops standard data extracts/reports/analyses for senior leadership. Works with product/service/communication/project teams to understand business requirements and translate them into moderate to complex instructions.

● Conducts in-depth exploratory analyses/research to provide actionable insights.

● Interprets research and analytic findings, explaining their strategic/tactical implications on business.

● Creates and maintains design/process documents. Ensure adherence to compliance, regulations, and policies.

● Assists with program assessments, ensuring programmatic goals are well documented.

● Performs data validation and quality control checks to ensure adherence to study.

● Performs research and analysis functions may include budget tracking and financial forecasting, project evaluation and monitoring, maintaining compliance with corporate and public regulations, and performing any data analysis relevant to project tasks.

Program Analyst - Senior

● Generates management tools to effectively control programs.

● Generates reports documenting findings.

● Conducts research into procurement practices and assesses/implements improvements to or compliance with procedures.

● Prepares computerized programs utilizing commercial software to manage tasks.

● Tracks, processes, and distributes deliverables and monitors comment status.

● Conducts research and prepares financial analyses and forecasts.

● Reviews and documents current processes and provide recommendations for improved efficiencies.

● Documents business operation processes, including flowcharts, SOPs, and manuals.

● Performs qualitative and quantitative data analyses.

● Provides data management and analysis for studies and maintain assigned projects.

● Participates in strategic planning with regards to program development.

● Develops standard data extracts/reports/analyses for senior leadership. Works with product/service/communication/project teams to understand business requirements and translate them into moderate to complex instructions.

● Conducts in-depth exploratory analyses/research to provide actionable insights.

● Interprets research and analytic findings, explaining their strategic/tactical implications on business.

● Creates and maintains design/process documents.

● Ensures adherence to compliance, regulations, and policies.

● Assists with program assessments, ensuring programmatic goals are well documented.

● Performs data validation and QC checks to ensure adherence to study.

● Performs research and analysis functions may include budget tracking and financial forecasting, project evaluation and monitoring, maintaining compliance with corporate and public regulations, and performing any data analysis relevant to project tasks.

Program Assistant

● Performs a variety of administrative and scheduling support duties, including administrative tasks such as receiving invitations and other requests for the Administrator's time; scheduling briefings and meetings and maintaining files.

● Responds to electronic mail and correspondence, and reports processing and review.

● Maintains communications and liaises with multiple internal and external personnel and groups.

● Ensures information is provided accurately and completely to all parties. Diplomatically communicates and presents ideas and relays information regarding events, results, and next steps.

● Develops, designs, and implements a wide range of administrative management procedures and systems, including preparing agenda, outstanding invitations, and forecast calendar for routine meetings.

Minimum Years of Experience: 4 years

Program Manager

● Conceptualizes project goals and methodologies; plans and acquires necessary resources; assembles project team.

● Facilitates effective communication within and across projects.

● Ensures overall customer satisfaction; nurtures long-term client relationship; and identifies and plans for future projects.

● Oversees and coordinates all Contractor personnel performing work under each task, managing those personnel to ensure they have the resources and tools they need to complete their assigned tasks.

Minimum Education: Master’s degree Minimum Years of Experience: 8 years

Project Controls Consultant

• Develops and implements project controls processes and procedures.

• Develops and maintains work breakdown structures, organizational breakdown structures, cost baselines, project controls training, and monthly reporting.

• Assists in preparing and reviewing integrated master schedules.

• Reviews, reconciles, and provides feedback on all levels and variations of project schedules and cost reporting artifacts.

• Provides detailed analysis on variance reporting artifacts.

• Reviews change orders and assess the impact to the project’s cost and schedule baseline.

• Provides project controls training to project staff and stakeholders.

• Provides feedback and recommendations on the client’s project management capabilities and implements best practices for improving project controls functions.

Project Coordinator- Jr

• Provides project coordination across multiple projects and consultants.

• Supports the consulting team as needed with analysis, scheduling, support in the development of project plans etc.

• Provides advanced level administrative and project support services to more senior staff and or project staff.

Project Director

● Plans, coordinates, schedules, directs, and controls technical support activities applicable to task execution.

● Reviews and evaluates all work performed.

● Ensures compliance with all management plans, policies, and procedures.

● Provides recommendations for resolution of technical problems.

Project Lead

● Supervises program/project operation by developing management procedures and controls, planning and directing execution, and monitoring and reporting progress.

● Manages acquisition and employment of program/ project resources.

● Manages and controls financial and administrative aspects of the program/project.

● Provides QC, risk review, and daily oversight for team activities.

● Coordinates activities and reports directly to multiple levels of leadership.

● Performs and maintains a quality control program to meet requirements.

● Develops and maintains tools and provide general management and operational recommendations.

Project Manager Functional Responsibilities

• Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.

• Ensures resource availability and allocation.

• Ensures that all projects are delivered on-time, within scope and within budget.

• Develops a detailed project plan to monitor and track progress.

• Measures and reports project progress using performance measurement best practices.

• Manages changes to the scope, schedule, and costs using best practices in project baseline management and change control.

• Performs risk management to minimize the impact of project risks.

• Maintains effective communications with the client and all stakeholders

• Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

• Updates job knowledge by participating in educational opportunities; reading professional publications;

maintaining personal networks; participating in professional organizations.

Project Manager-Senior

● Defines project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.

● Ensures resource availability and allocation.

● Ensures that all projects are delivered on-time, within scope and within budget.

● Develops a detailed project plan to monitor and track progress.

● Measures and reports project progress using performance measurement best practices.

● Manages changes to the scope, schedule, and costs using best practices in project baseline management and change control.

● Performs risk management to minimize the impact of project risks.

● Maintains effective communications with the client and all stakeholders.

● Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

● Updates job knowledge by participating in educational opportunities; reading professional publications;

Minimum Education: Master’s degree

Relation Analyst

● Develops and administers policies and procedures that provide a high level of quality services.

● Acts as liaison between clients and service providers.

● Manages through subordinate managers and professionals in larger groups of moderate complexity.

● Provides input to strategic decisions that affect the functional area of responsibility.

● Resolves escalating issues arising from operations and coordination with other departments.

Scheduler – Junior

• Develops and baselines program schedules.

• Identifies and tracks resolution of project issues/conflicts.

• Monitors, reviews, and reports to the PM and project stakeholders, the schedule status of the project with regard to compliance to the contract specifications and other documents.

• Creates Cost and Resource Loaded schedules using Primavera P6, Microsoft (MS) Project, or other applicable scheduling software.

• Analyzes schedule impacts and recommend corrective action to be taken in order to mitigate/avoid cost and schedule overruns.

• Prepares clear and concise scheduling/update analysis reports on a regular basis.

• Prepares, reviews, and updates resource loaded CPM schedules.

• Interfaces with the project team to stay abreast of changes and incorporates those changes into the schedule.

• Monitors, reviews, and reports schedule status to the PM and project stakeholders.

• Analyzes schedule impacts and recommend corrective action to be taken in order to mitigate/avoid cost and schedule overruns.

• Mentors junior level schedulers and identifies scheduling resource requirements for assigned projects.

Minimum Years of Experience: 1 year

Scheduler – Mid

• Develops and baselines complex program schedules.

• Identifies, tracks, and assists in resolution of project issues/conflicts.

• Monitors, reviews, and reports to the PM and project stakeholders, the schedule status of the project with regard to compliance to the contract specifications and other documents.

• Creates Cost and Resource Loaded schedules using Primavera P6, MS Project, or other applicable scheduling software.

• Analyzes schedule impacts and recommend corrective action to be taken in order to mitigate/avoid cost and schedule overruns.

• Prepares clear and concise scheduling/update analysis reports on a regular basis.

• Prepares, reviews, and updates resource loaded CPM schedules.

• Interfaces with the project team to stay abreast of changes and incorporates those changes into the schedule.

• Participates in difficult conversations with entire project team.

• Analyzes schedule impacts and recommend corrective action to be taken in order to mitigate/avoid cost and schedule overruns.

• Mentors junior level schedulers and identifies scheduling resource requirements for assigned projects.

Scheduler – Senior

• Leads the development and baselining of complex program schedules.

• Identifies, tracks, and assists in resolution of project issues/conflicts.

• Monitors, reviews, and reports to the PM and project stakeholders, the schedule status of the project with regard to compliance to the contract specifications and other documents.

• Creates Cost and Resource Loaded schedules using Primavera P6, MS Project, or other applicable scheduling software.

• Analyzes schedule impacts and recommend corrective action to be taken in order to mitigate/avoid cost and schedule overruns.

• Prepares clear and concise scheduling/update analysis reports on a regular basis.

• Facilitates and participates in difficult conversations with entire project team.

• May supervise and provide performance reviews for one or more mid or junior level Project Controls

Analysts or Schedulers; may provide input to project leadership regarding staffing requirements.

• Must be an expert in scheduling best practices and have the ability to train mid and junior level schedulers if required.

Special Assistant- Mid

● Operates personal computer, copier equipment and other office equipment to produce printed materials, maintains files.

● Provides expert administrative support for complex projects, including planning and oversight of logistics for training or exercise sessions, and planning and implementing bibliographies, databases, or filing systems related to programs, studies, training, exercises, or policy/regulation development.

Special Assistant- Senior

● Advises the principal on priority issues in coordination with program leadership.

● Anticipates and identifies potential gaps in knowledge and policy risks, addressing as necessary.

Healthcare Management Analyst – Senior

• Conducts analysis on work procedures and recommends changes to improve the effectiveness of theorganization's management

• Provides management with studies on ways to increase efficiency

• Understand a variety of the field's concepts, practices, and procedures

• Performs a variety of tasks utilizing your experience and judgment to plan and accomplish goals

• Provide a roadmap and ongoing measurement plan to expand upon these design solutions

Minimum Education: Bachelor’s degree or equivalent

Healthcare Service Analyst

• Implements and administers programs, policies, and practices to ensure that organization complies withapplicable accreditation standards

• Monitors and administers compliance with federal, state, and local regulations

• Acts as a liaison to government agencies and coordinates site visits for regulators

• Investigates potential compliance violations and takes corrective action as necessary

• Manage subordinate staff in the day-to-day performance of their jobs

• Ensure that project/department milestones/goals are met and adhering to approved budgets

• Possess extensive knowledge of departmental processes

Business Process Consultant

• Reviews and documents current processes and provide recommendations for improved efficiencies

• Communicates technical and non-technical information at the appropriate level, orally and in writing, to bothstaff and management

• Produces documentation appropriate to the target audience including, but not limited to, issue papers formanagement decision, end user documentation, policy statements, report specifications, process flows, training materials, and presentations

IT Project Manager - Junior

• Plans, coordinates, directs and manages projects and task orders to achieve performance, schedule and costobjectives

• Provides technical guidance to all project team members to ensure all technical, schedule and cost objectivesare achieved successfully

• Assesses requirements and develops plans, schedules and assigns staff and other resources to meet thoserequirements

• Develops project documentation including budgets, project schedules and various planning andimplementation documents.

• Solves technical, management and administrative issues for a single project or task order

• Oversees subordinate personnel working on task for performance, certifications and training

Minimum Education: Bachelor’s Degree or equivalent

Lead Project Engineer

• Researches, designs, and develops system, in conjunction with hardware and software development teams

• Analyzes requirements to determine feasibility of design within time and cost constraints

• Consults with engineering staff to evaluate interface between hardware and software, and operational andperformance requirements of overall system

• Formulates and designs software system, using scientific analysis and mathematical models to predict andmeasure outcome and consequences of design

• Develops and directs system testing procedures, programming, and documentation

• Consults with customer concerning system maintenance

• Reviews all engineering products, develops alternate technical approaches, and conducts engineeringanalyses, evaluations, and trade-off studies

• Organizes, directs, and leads technical efforts in analyzing and specifying training device technicalrequirements

Project Lead

• Supervises program/project operation by developing management procedures and controls, planning anddirecting execution, and monitoring and reporting progress.

• Manages acquisition and employment of program/ project resources

• Manages and controls financial and administrative aspects of the program/project

• Provides quality control, risk review, and daily oversight for team activities

• Coordinates activities and reports directly to multiple levels of leadership

• Performs and maintains a quality control program to meet requirements

• Develops and maintains tools and provide general management and operational recommendations

IT Specialist - Junior

• Provides IT system analysis, business process analysis, IT requirements analysis, data analytics, informationassurance and cybersecurity and data reporting

• Contributes to engagement work plan development and often leads less complex engagement tasks tocompletion within scope and budget

• Contributes to work plan development, reaching engagement milestones, and leads specific project tasks

• Prepares implementation plans and site installation technical design packages. Prepare configuration changedrawings and documentation at each site.

• Applies business modeling, process modeling, and business design techniques

• Applies knowledge of computer science principles, information management principles, automated dataprocessing (ADP) functions, hardware and software systems’ structures and operation and computer programming languages and techniques to solve automation problems

• Interfaces with and uses minicomputer and mainframe computer systems in addressing project objectives

• Uses standard or conventional approaches, methods and techniques to define, plan, organize, design, develop, modify, test and integrate database or data processing systems, computer hardware systems andsimulation models

• Assists in formulating architectural design, functional specifications, interfaces and documentation ofhardware or software systems

• Uses detailed specifications and adapts standardized techniques, methods, criteria and precedents todevelop or modify portions of a system or program

• Conducts analysis of appropriate consulting tools to satisfy program requirements, and supports projectdeliverables

• Performs analyses and makes diagnoses, as well as defines symptoms and problems, and recommendsremedies

IT Specialist - Senior

• Serves as a senior-level analytical correspondent within engagement team

• Provides IT system analysis, business process analysis, IT requirements analysis, data analytics, informationassurance and cybersecurity and data reporting

• Oversees all engagement work plan development and complex engagement tasks to completion within scopeand budget

• Formulates diagnoses through financial or statistical modeling, assesses appropriate alternatives, and offersconclusions to Project Manager

• Assumes responsibility for work plan development, reaching engagement milestones, and leads specificproject tasks

• Applies knowledge of computer science principles, information management principles, automated dataprocessing (ADP) functions, hardware and software systems’ structures and operation and computer programming languages and techniques to solve automation problems

• Interfaces with and uses minicomputer and mainframe computer systems in addressing project objectives

• Uses standard or conventional approaches, methods and techniques to define, plan, organize, design, develop, modify, test and integrate database or data processing systems, computer hardware systems andsimulation models

• Formulates architectural design, functional specifications, interfaces and documentation of hardware orsoftware systems

• Uses detailed specifications and adapts standardized techniques, methods, criteria and precedents todevelop or modify portions of a system or program

• Applies business modeling, process modeling, and business design techniques

• Conducts analysis of appropriate consulting tools to satisfy program requirements, and creates projectdeliverables

• Performs analyses and makes diagnoses, as well as defines symptoms and problems, and developsconclusions

IT Training Specialist Develops and revises courses and prepares appropriate training catalogs

• Prepares instruction materials (course outline, background material, and training aids)

• Develops student materials (course manuals, workbooks, handouts, completion certificates, and coursecritique forms)

• Trains personnel by conducting formal classroom courses, workshops,seminars and/or computerbased/computer aided training

• Integrates COTS hardware and software with GOTS hardware and software to produce unique system leveltraining courses

• Utilizes experience and proficiency with Linux, Windows Server 2012, Windows 10, VMware vSphereHypervisor (ESXi), and/or RedHat

IT Project Manager – Senior

• Defines project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Develops a detailed project plan to monitor and track progress

• Measures and reports project progress using performance measurement best practices

• Manages changes to the scope, schedule, and costs using best practices in project baseline management and change control

• Performs risk management to minimize the impact of project risks

• Maintains effective communications with the client and all stakeholders

• Meets financial objectives by forecasting requirements; preparing an annual budget;

schedulingexpenditures; analyzing variances; initiating corrective actions.

Minimum Education: Master’s degree or equivalent

Application Developer - Senior

• Codes in various computer languages in support of technical software coding projects for client organizations

• Leads teams of developers in software coding projects and responsible for tracking development efforts toproject requirements

• Manages code repositories and holds scrum sessions to level work efforts across teams

• Prioritizes software coding requirements through client meetings

• Defines and executes integration engineering activities within a project

• Leads concept exploration and assessment, systems integration, systems of systems integration, performance management, technology assessment, testing and validation, and development and staffing of asystems integration plan

• Oversees development and staffing of a systems integration management plan

• Analyzes and develops technical documentation detailing the integration and system performance

• Coordinates the activities of system integration engineers assigned to specific systems integration projects

Minimum Education: Master’s Degree or equivalent

Application Tester

• Tests and evaluates requirements and scenarios for software and system applications

• Defines test plans, test strategy test scope and test specifications based on requirements

• Performs requirement analysis, creates test cases/scripts, and executes different types of testing throughoutthe test life cycle according to the test plan

• Documents failures and corrective action in accordance with proper procedures, and makes technicalrecommendations based on this collective data

• Triages and troubleshoots issues found during testing

• Supports defect fix testing, including reporting, tracing and troubleshooting defects

• Works directly with software engineers, security specialists, field support representatives, other software andhardware testers, and graphic designers to understand testing feedback requirements and implications on the overall product

• Provides technical support independently and among teams when assigned

HIT Analyst - Junior

● Assists patients and providers in diagnosis and resolution of system and application issues

● Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results

● Prepares required documentation, including both program-level and user-level documentation, to accurately track issues and conveys the issue substance to development staff

● Analyzes functional business applications and designs specifications for functional activities

HIT Analyst - Senior

● Applies functional knowledge of healthcare systems and applications to lead technicians and/or teams performing tasking in area of discipline or related areas (Operations Analysis, T&E/IV&V, CM, QA, Technical Documentation, Information Security, Financial Management and Administration, Program Support, etc.), or independently performs highly complex tasks in area of discipline or related areas

● Defines and documents task requirements and performs systematic reviews of selected functions to determine application and design against defined requirements

● Develops and updates functional or operating manuals outlining established methods of performing work in accordance with organizational policy

● Provides functional guidance on assigned tasks.

HIT Business Analyst

● Provides expertise in business process and healthcare system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements

● Provides expertise in change management and training support. Identifies quality improvement methods and recommends process changes while staying current with healthcare reporting requirements and data privacy

● Creates documentation for the duration of the product development lifecycle (meeting minutes, application requirements, flowcharts, screen design, online help, user manuals, other). This includes documentation specifically relevant to the healthcare industry (HIPAA)

● Provides organizational and strategic planning for a wide variety of technical and functional environments

● Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge

Management, Business Analysis and Technical Analysis

● Applies analytical and technical skills in the to assist in the implementation of healthcare business function solutions

● Tasks include analyzing and documenting business process flows; business process analysis; business process re-engineering; collecting; documenting and developing business and functional requirements; developing project documentation and program materials; performing user training; developing communications plans;

and providing technical support to technology development teams; and general project/program management support.

HIT Consultant

● Provides technical consulting in areas such as healthcare IT strategy, engineering services, analytics, compliance, security, integration, and other technical practice areas

● Applies specific experience with the requirements set forth by regulators of the healthcare industry to develop and deliver innovative technology solutions to clients

● Works closely with senior healthcare providers and management to determine strategic business strategies to advance technological relevance and currency with best practices within the healthcare field

● Assists the client in budgeting projections and staffing recommendations

● Maintains strong relationships with outside vendors and contractors to assist in the strategic business decision-making

● Suggests improvements for existing applications as well as new products within emerging markets

● Provides direction to junior consultants and may provide management of their daily activities

HIT Content Manager

● Prepares, reviews, revises, and maintains technical documents including healthcare software and systems engineering, system operations, testing, and user documentation

● Writes and edits technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation, including editorial consultation, copy design/editing, proofreading, or overall documentation review

● Creates code documentation for healthcare software; produces implementation guides and end-user guides for capabilities

● Provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.

HIT Data Analyst

● Analyzes patient- and provider-related data, using measurement techniques, drafting KPIs, and building reports/dashboards to address business questions within health information systems

● Works with design-relevant data visualizations, leveraging appropriate tools such as Tableau, Qlik, IBM

Cognos, Plotly, Kibana, based on client need

● Works with team members to conduct data and dashboard quality assurance throughout the design, builds dashboard automation processes as well as organizes analysis findings into logical presentations and presents analytic results

● Ensures currency, communication and compliance of data governance

● Aligns data governance with agency standards for the data model and business domains

● Establishes data governance and standardized processes for capturing and maintaining metadata from data sources

HIT Data Scientist

● Performs data analysis, statistical analysis and develops algorithms and methodologies on structured and unstructured data for on-demand and software-embedded use within health information systems

● Applies and develops machine learning and other advanced analytics algorithms

● Collaborates with software developers to plan and construct the architecture of model deployment

● Implements code and processes that will be ultimately implemented within large production databases

● Develops ad hoc queries, builds conceptual models, and works with large datasets in order to answer business questions

● Provides documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code

HIT Informatics Analyst

● Conducts requirements gathering and analysis, information modeling, process documentation, stakeholder management and liaison tasks required to support the development of business intelligence, clinical informatics software or other clinical informatics project activities

● Works independently or under general direction, as well as in a client-facing manner for requirements capture.

HIT Program Manager

● Demonstrates experience and ability to direct multiple Health IT systems development life cycle (SLDC) efforts such as design, development, integration, testing, training, deployment, operation and/or maintenance of electronic health records (EHR), clinical systems, organizational infrastructure for research, clinical or office environments

● Responsible for organizing, directing, and managing all aspects of contract operational support functions involving multiple complex and inter-related project tasks that often require managing teams of contractor personnel at multiple locations

● Provides overall direction of program activities

● Manages and maintains contractor interface with the senior levels of the customer’s organization

● Consults with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations

● Establishes and maintains technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned tasks, and assume the initiative and provide support to marketing personnel in identifying and acquiring potential business

HIT Project Lead

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