MAS - Creative Audio Enterprises, Inc. - GS00F149GA

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

SCHEDULE TITLE: MAS

FEDERAL SUPPLY GROUP: Professional Services

CONTRACT NUMBER: GS00F149GA

CONTRACT PERIOD: March 25, 2022 through March 24, 2027

CONTRACTOR: Creative Audio Enterprises, Inc 955 Lincoln Avenue Glen Rock, New Jersey 07452 Phone: (800) 666-6465 Fax: (201) 445-4653 gsa@holdcom.com www.holdcom.com

CONTRACTOR’S ADMINISTRATION SOURCE: Neil Fishman

BUSINESS SIZE: Small

SOCIO-ECONOMIC INDICATORS: None

Price list current as of Modification # PO-0005 effective March 25, 2022

For more information on ordering from Federal Supply Schedules, go to the GSA Schedules page at GSA.gov.

http://www.gsaadvantage.gov/ mailto:gsa@holdcom.com http://www.holdcom.com/

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN DESCRIPTION

541820 Public Relations Services 541810 Advertising Services SIN OLM Order-Level Materials

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

(Government net price based on a unit of one)

SIN MODEL PRICE

SIN(s)

Service

Unit of Issue

GSA Price

(including

IFF)

541820 MOH - MONTHLY Update Plan - 12X/year Monthly per

Annual Plan $59.45

541820 MOH - BI-MONTHLY Update Plan - 6X/year Monthly per

Annual Plan $49.37

541820

MOH QUARTERLY Update Plan - 4X/year

Monthly per

$39.29

MOH SEMI-ANNUAL Update Plan - 2X/year

$27.00

MOH CUSTOM PROGRAM - Basic Plan - 1X/year

$16.79

VOICE PRODUCTION – Non Broadcast

Phone Auto Attendant Greeting - English

100 words via

Audio File format

$44.33

VOICE PRODUCTION – Non Broadcast

Phone Auto Attendant Greeting - Spanish

100 words via format

$50.83

541810 < 30-Second RADIO COMMERCIAL Production

(Local) each Digital

$251.89

60-Second RADIO COMMERCIAL Production

(Local) each Digital

$403.02

VIRTUAL eGREETING CARD each Digital

$194.51

SCRIPT WRITING/CONSULTATION

Hourly

$94.76

CORPORATE VIDEO

Up to 3

Minutes

$2,518.89

PREZI PRESENTATION

Up to 18

Slides

$898.82

SERVICE DESCRIPTIONS

Service Detailed Service Description

MOH MONTHLY

Update Plan - 12X/year

Message On Hold (MOH) programs deliver professionally recorded announcements accompanied by licensed music; an essential communications tool that delivers useful information to callers on hold.

It improves customer service and public relations by addressing needs and frequently-asked-questions; providing details such as contact information, web addresses, fax and emergency numbers, special events, compliance reminders, etc. Also known as telephone on hold messages, music on hold, on hold communication, etc., Message On Hold reduces caller attrition and improves engagement. The MOH MONTHLY Update Plan provides each location the opportunity to change MOH programs up to 12 times a year.

MOH BI-MONTHLY

Update Plan - 6X/year

This MOH Update Plan provides each location the opportunity to change its on hold messages and music up to 6 times a year.

MOH QUARTERLY

Update Plan - 4X/year its on hold messages and music up to 4 times a year.

MOH SEMI-ANNUAL

Update Plan - 2X/year its on hold messages and music up to 2 times a year.

MOH BASIC

Update Plan - 1X/year

This MOH Update Plan provides a location with one Message On Hold program per year.

Voice Production

Non-Broadcast - Phone Auto

Attendant Greeting - English

Professionally produced audio voice greeting for telephone auto attendant system. With choice of male or female professional voice talents. This is usually the first thing callers hear when they contact your organization;

includes a Main Greeting followed by a Menu of prompts that navigate to extensions for departments and personnel, or specific information about hours of operations, travel directions, etc. Also, may include after-hours and holiday announcements.

Voice Production

Non-Broadcast - Phone Auto

Attendant Greeting - Spanish

Professionally produced audio voice greeting in Spanish, for telephone auto attendant system. With choice of male or female professional voice talents. This is usually the first thing callers hear when they contact your organization; includes a Main Greeting followed by a Menu of prompts that navigate to extensions for departments and personnel, or specific information about hours of operations, travel directions, etc. Also, may include after-hours and holiday announcements.

30 Second Radio

Commercial

Radio commercial production includes one voice talent for narration or monologue, with or without music background, having a duration up to 30 seconds. Includes script review. Limited to local markets.

60 Second Radio

Commercial

Radio commercial production includes one voice talent for narration or monologue, with or without music background, having a duration of approximately 60 seconds. Includes script review. Limited to local markets.

Virtual eGreeting Card

The Virtual eGreeting Card is a video animation with personalized holiday

(or other) voice greeting and accompanying music, with a duration of up to

30 seconds.

Script Writing/Consultation

Script Writing/Consultation includes review and proof reading of client submitted scripts, as well as full development from draft to finished copy, using customer input from websites, brochures and other marketing materials. Content runs the gamut from promotional to educational, for a variety of media, including print, voice recordings for telephony (IVR prompts, MOH programs), websites, tutorials and video narrations.

Corporate Video

Complete video production (up to 3 minutes duration) promoting corporate image, products, and services. Can be promotional or instructional, overview or testimonial, depending on objectives, generally sales and marketing or training. Corporate videos can be live action or animated, with or without narration.

Prezi Presentation

Production of Prezi presentation that is an alternative to traditional slide presentation. Prezi is designed to convey information, images, video and other media using one large canvas that allows the user to pan and zoom to various parts of the canvas and emphasize the ideas presented there.

Includes up to 18 “slides”.

SCLS

The Service Contract Labor Standards (SCLS) is applicable to this contract as it applies to the entire Multiple Award Schedule and all services provided. While no specific labor categories/services have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CFR 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when thecontractor adds SCLS laborcategories/ employees to thecontractthrough themodification process, the contractormust inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so mayresult in cancellation ofthecontract.

1c. HOURLY RATES: (Services Only) Not applicable

2. MAXIMUM ORDER*: $1,000,000

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: Domestic, 50 states, Washington, DC, Puerto Rico, US Territories

5. POINT(S) OF PRODUCTION: Not Applicable

6. DISCOUNT FROM LIST PRICES: Government Net Prices (discounts already deducted.)

7. QUANTITY DISCOUNT(S): 10% on MOH programs if 10+ locations, 2% on scripts over 100+ words, and 5% multi-year (3) MOH monthly plan.

8. PROMPT PAYMENT TERMS: Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. FOREIGN ITEMS: None

10a. TIME OF DELIVERY: Per task order

10b. EXPEDITED DELIVERY: Contact Contractor’s Representative

10c. OVERNIGHT AND 2-DAY DELIVERY: If available, contact the Contractor for rates.

10d. URGENT REQUIRMENTS: Customers are encouraged to contact the contractor to request accelerated delivery.

11. FOB POINT(S): Destination

12a. ORDERING ADDRESS:

Creative Audio Enterprises, Inc

Glen Rock, New Jersey 07452

12b. ORDERING PROCEDURES: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in FAR 8.405-3

13. PAYMENT ADDRESS:

Creative Audio Enterprises, Inc

Glen Rock, New Jersey 07452

14. WARRANTY PROVISION: Standard Commercial Warranty Terms & Conditions

15. EXPORT PACKING CHARGES: Not Applicable

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF

APPLICABLE): Not Applicable

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): Not Applicable

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): Not Applicable

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): Not Applicable

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): Not Applicable

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): Not Applicable

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): Not Applicable

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

22b. Section 508 Compliance for EIT: Not Applicable

23. UNIQUE ENTITY IDENTIFIER (UEI) NUMBER: M5LAJL12DAS3

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD

MANAGEMENT (SAM) DATABASE: Registration valid and current.