MAS - MPF Federal, LLC - GS00F148GA

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Federal Supply Schedule GS00F148GA Federal contract IDV
Contract number
GS00F148GA
Issued by
GSA Federal Acquisition Service

About this file

This federal supply schedule outlines labor categories, pricing, and terms for information technology services. The contractor, MPF Federal LLC, was awarded an indefinite delivery/indefinite quantity multiple award schedule contract with the General Services Administration in March 2017. The schedule runs through March 2027 and allows for orders up to $1 million under several special item numbers, including information technology professional services, physical records management, cloud computing, health information technology, and project and program management support. The document provides fully burdened hourly rates for over 100 labor categories along with minimum education and experience requirements. Categories include cloud architects, database administrators, programmers, analysts, and project managers.

MPF Federal, LLC - MPF Federal LLC - (DBA MPF) Pricelist and/or Vendor Terms and Conditions for GS00F148GA, a Federal Supply Schedule awarded to MPF Federal, LLC - MPF Federal LLC - (DBA MPF), under The Professional Services Schedule (PSS)

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GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service Authorized Federal Supply Schedule FSS Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

Contract Number: GS-00F-148GA Contract Period: March 25, 2017 through March 24, 2037

For more information on ordering, go to the following website: https://www.gsa.gov/schedules

Contractor: MPF Federal, LLC

1500 Market Street, Fl. 12 Philadelphia, PA 19102

Schedule Title: Multiple Award Schedule Federal Supply Group: Information Technology, Office Management, Professional Services

Business Size: Small, Woman Owned Small Business, SBA Certified Small Disadvantaged

Business, SBA Certified 8(a) Firm, SBA Certified HUBZone Firm

Telephone: 301-265-2200 Web Site: www.mpffederal.com E-mail: agilmorehall@mpffederal.com Contract Administration: Anna Gilmore Hall

Price list current as of Modification #PS-0047 dated 04/24/2025 http://www.gsaadvantage.gov/ https://www.gsa.gov/schedules http://www.mpffederal.com/ mailto:mwelkie@mpffederal.com

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CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN SIN Description 493110RM & 493110RMRC Physical Records Management Services 518210C & 518210CRC Cloud Computing and Cloud Related IT Professional Services 518210DC & 518210DCRC Document Conversion Services 518210ERM & 518210ERMRC Electronics Records Management Solutions 54151HEAL & 54151HEALRC Health Information Technology Services 54151S & 54151SRC Information Technology Professional Services

541611 & 541611RC

Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

561110 & 561110RC Office Administrative Services 561439 & 561439RC Document Production On-site and Off-site Services 611430 & 611430RC Professional and Management Development Training 611710 & 611710RC Educational Support Services

541715 & 541715RC Engineering Research and Development and Strategic Planning Service.

541380 & 541380RC

Testing Laboratory Services Includes testing laboratory services and veterinary, natural, and life sciences; testing services and laboratories; and other professional, scientific, and technical consulting services.

512110 & 512110RC Video/Film Production OLM & OLMRC Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. See Pricing Page 5.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions Page 22.

2. Maximum Order:

a. For SINs 518210C, 54151HEAL, and 54151S - $500,000

b. For SINs 493110RM, 518210DC, 518210ERM, 541611, 541715, 561110, 561439, 611430, 611710, and 512110 - $1,000,000

c. For SINs 541380 and OLM - $250,000.00

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3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Domestic.

a. SIN 541380-Worldwide.

5. Point(s) of production (city, county, and state or foreign country): N/A

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None

8. Prompt payment terms: Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. Foreign items (list items by country of origin): N/A

10a. Time of Delivery (Contractor insert number of days): Contact Contractor

10b. Expedited Delivery: Contact Contractor

10c. Overnight and 2-day delivery.: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B Points(s): Destination

12a. Ordering Address(es): MPF Federal, LLC 1500 Market Street, Fl. 12 Philadelphia, PA 19102

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): MPF Federal, LLC 1500 Market Street, Fl. 12 Philadelphia, PA 19102

14. Warranty provision: Standard Commercial Warranty Terms & Conditions

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

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18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants:

N/A

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/ and www.mpffederal.com

23. Unique Entity Identifier (UEI) Number: LLA5KJMFQPU8

24. Notification regarding registration in System for Award Management (SAM) database: MPF Federal LLC is registered in the System for Award Management.

http://www.section508.gov/ http://www.mpffederal.com/

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GSA Awarded Pricing of Services for SINs 493110RM, 518210DC, 518210C, 518210ERM, 54151HEAL, 54151S, 541611, 561110, 561439, 611430, 611710, and 512110

The rates are inclusive of the Industrial Funding Fee (IFF) of 0.75%.

SINS

Labor Category

Year 9 03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

493110RM, 518210DC,

518210ERM, 561439

**Copy Clerk I $31.11 $31.83

493110RM, 518210DC,

518210ERM, 561439 **Copy Clerk II $36.87 $37.72

493110RM, 518210DC,

518210ERM, 561439 **Copy Clerk III $41.48 $42.43

493110RM, 518210DC,

518210ERM, 561439 **Document Conversion Specialist I $31.11 $31.83

493110RM, 518210DC,

518210ERM, 561439 **Document Preparation Clerk I $29.96 $30.65

493110RM, 518210DC,

518210ERM, 561439 **Document Preparation Clerk II $38.04 $38.91

493110RM, 518210DC,

518210ERM, 561439 **Document Support Specialist III $49.54 $50.68

493110RM, 518210DC,

518210ERM, 561439 **Mail Clerk I $31.11 $31.83

493110RM, 518210DC,

518210ERM, 561439 **Mail Clerk II $36.87 $37.72

493110RM, 518210DC,

518210ERM, 561439 **Mail Clerk III $41.48 $42.43

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

493110RM, 518210DC,

518210ERM, 561439 **Messenger/Courier $36.87 $37.72

493110RM, 518210DC,

518210ERM, 561439 **Program Support Specialist I $37.50 $38.36

493110RM, 518210DC,

518210ERM, 561439 **Program Support Specialist II $39.69 $40.60

493110RM, 518210DC,

518210ERM, 561439 **Records Analyst I $35.29 $36.10

493110RM, 518210DC,

518210ERM, 561439 Business Process Analysis Manager I $86.42 $88.41

493110RM, 518210DC,

518210ERM, 561439

Business Process Analysis Manager II $101.41 $103.74

493110RM, 518210DC,

518210ERM, 561439 Business Process Analysis Manager III $121.32 $124.11

493110RM, 518210DC,

518210ERM, 561439 Document Conversion Specialist II $38.04 $38.91

493110RM, 518210DC,

518210ERM, 561439

Document Conversion Specialist III $44.94 $45.97

493110RM, 518210DC,

518210ERM, 561439

Network Analyst Technician I $58.45 $59.79

493110RM, 518210DC,

518210ERM, 561439 Network Analyst Technician II $84.92 $86.87

493110RM, 518210DC,

518210ERM, 561439 Network Analyst Technician III $92.64 $94.77

493110RM, 518210DC,

518210ERM, 561439 Programmer/Analyst I $70.58 $72.20

518210ERM, 561439 Programmer/Analyst II $82.72 $84.62

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

493110RM, 518210DC,

518210ERM, 561439 Programmer/Analyst III $89.34 $91.39

493110RM, 518210DC,

518210ERM, 561439 Records Analyst II $44.94 $45.97

493110RM, 518210DC,

518210ERM, 561439 Records Analyst III $55.31 $56.58

493110RM, 518210DC,

518210ERM, 561439 Records/Information Manager I $65.07 $66.57

493110RM, 518210DC,

518210ERM, 561439 Records/Information Manager II $78.30 $80.10

493110RM, 518210DC,

518210ERM, 561439

Records/Information Manager III $95.96 $98.17

493110RM, 518210DC,

518210ERM, 561439 Records/Information Manager IV $125.72 $128.61

493110RM, 518210DC,

518210ERM, 561439 Systems/Process Analyst I $84.92 $86.87

493110RM, 518210DC,

518210ERM, 561439

Systems/Process Analyst II $105.86 $108.29

493110RM, 518210DC,

518210ERM, 561439

Systems/Process Analyst III $125.72 $128.61

493110RM, 518210DC,

518210ERM, 561439 Technical Information Specialist I $49.54 $50.68

493110RM, 518210DC,

518210ERM, 561439 Technical Information Specialist II $55.14 $56.41

493110RM, 518210DC,

518210ERM, 561439 Technical Information Specialist III $63.96 $65.43

518210ERM, 561439 Technical Writer I $63.37 $64.83

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

518210C Cloud Analyst $150.79 $154.26

518210C Cloud Architect I $146.71 $150.09

518210C Cloud Architect II $159.06 $162.72

518210C Cloud Architect III $170.63 $174.56

518210C Cloud Data Architect $132.91 $135.96

518210C Cloud Database Administrator III $153.83 $157.37

518210C Cloud Functional Analyst $145.11 $148.44

518210C Cloud Lead Business Analyst $183.94 $188.17

518210C Cloud Network Engineer I $108.00 $110.49

518210C Cloud Network Engineer II $135.55 $138.66

518210C Cloud Program Manager I $182.69 $186.89

518210C Cloud Program Manager II $214.43 $219.36

518210C Cloud Project Manager II $164.83 $168.61

518210C Cloud Project Manager III $191.27 $195.68

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

518210C Cloud Sr. Consultant $274.46 $280.78

54151HEAL Health IT Analyst/Manager $162.16 $165.89

54151HEAL Health IT Engineer $123.44 $126.28

54151HEAL Health IT Jr Application Engineer $96.39 $98.61

54151HEAL Health IT Jr Web Support Engineer $95.54 $97.74

54151HEAL Health IT Project Coordinator $110.23 $112.76

54151HEAL Health IT Project Manager $159.64 $163.32

54151HEAL Health IT Quality Assurance Manager $128.77 $131.73

54151HEAL Health IT Social Scientist/Engineer $131.44 $134.47

54151HEAL Health IT Software Engineer $179.25 $183.37

54151HEAL Health IT Systems Engineer $177.42 $181.50

54151HEAL Health IT Technical Writer/Editor $107.55 $110.02

54151HEAL Health IT Training Specialist $130.11 $133.10

54151S IT Applications Programmer I $128.16 $131.11

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

54151S IT Applications Programmer II $152.26 $155.77

54151S IT Applications Programmer III $183.12 $187.34

54151S IT Cloud Analyst $150.79 $154.26

54151S IT Cloud Architect I $146.71 $150.09

54151S IT Data Base Engineer IV $99.83 $102.13

54151S IT Data Base Engineer V $201.01 $205.63

54151S IT Database Administrator I $132.43 $135.48

54151S IT Database Administrator II $137.62 $140.79

54151S IT Database Administrator III $148.04 $151.45

54151S IT Functional Analyst $138.42 $141.60

54151S IT Lead Business Analyst $171.62 $175.57

54151S IT Program Manager I $182.69 $186.89

54151S IT Program Manager II $210.91 $215.76

54151S IT Program Manager III $242.83 $248.41

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

54151S IT Project Manager I $134.63 $137.72

54151S IT Project Manager II $164.83 $168.61

54151S IT Project Manager III $189.82 $194.19

54151S IT Quality Analyst I $100.24 $102.55

54151S IT Quality Analyst II $121.18 $123.97

54151S IT Quality Analyst III $159.80 $163.48

54151S IT Quality Lead $168.31 $172.18

54151S IT Requirements Analyst/Tester I $81.70 $83.59

54151S IT Requirements Analyst/Tester II $91.31 $93.41

54151S IT Sr. Consultant $271.53 $277.77

54151S IT Subject Matter Expert I $186.29 $190.57

54151S IT Subject Matter Expert II $257.41 $263.34

54151S IT Subject Matter Expert III $296.03 $302.84

54151S IT System Administrator I $107.80 $110.28

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

54151S IT System Administrator II $121.83 $124.63

54151S IT Systems Administrator III $138.40 $141.58

54151S IT Systems Architect I $132.60 $135.66

54151S IT Systems Architect II $142.43 $145.70

54151S IT Systems Architect III $155.55 $159.12

54151S IT Systems Architect IV $168.43 $172.30

54151S IT Systems Architect V $190.16 $194.53

54151S IT Systems Engineer I $106.28 $108.73

54151S IT Systems Engineer II $139.19 $142.40

54151S IT Systems Engineer III $188.79 $193.13

54151S IT Technical Writer $98.28 $100.53

54151S IT Web Designer $154.95 $158.52

54151S IT Web Developer I $104.91 $107.31

54151S IT Web Developer II $140.70 $143.93

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

54151S IT Web Developer III $154.08 $157.62

54151S IT Web Software Developer $108.36 $110.85

541611, 561110, 611430, 611710 **Administrative Assistant I $42.14 $43.11

541611, 561110, 611430, 611710 **Administrative Assistant II $54.49 $55.75

541611, 561110, 611430, 611710

**Administrative Assistant III $65.64 $67.15

541611, 561110, 611430, 611710 **Administrative Assistant IV $77.90 $79.69

541611, 561110, 611430, 611710 **Administrator I $34.52 $35.31

541611, 561110, 611430, 611710

**Administrator II $49.03 $50.16

541611, 561110, 611430, 611710 **Administrator III $62.98 $64.43

541611, 561110, 611430, 611710 **Research Assistant $84.90 $86.85

541611, 561110, 611430, 611710

**Technical Writer $95.58 $97.78

541611, 561110, 611430, 611710 **Technical Writer II $143.62 $146.93

541611, 561110, 611430, 611710 **Technical Writer III $174.84 $178.86

541611, 561110, 611430, 611710

Consultant $136.55 $139.70

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

541611, 561110, 611430, 611710 Functional Subject Matter Expert $222.57 $227.69

541611, 561110, 611430, 611710

Graphical Support Specialist I $58.64 $59.99

541611, 561110, 611430, 611710 Graphical Support Specialist II $85.03 $86.98

541611, 561110, 611430, 611710 Graphical Support Specialist III $129.86 $132.85

541611, 561110, 611430, 611710

Graphics Designer/Media Specialist I $96.02 $98.23

541611, 561110, 611430, 611710 Graphics Designer/Media Specialist II $102.20 $104.54

541611, 561110, 611430, 611710 Graphics Designer/Media Specialist III $160.89 $164.58

541611, 561110, 611430, 611710

Instructor I $253.53 $259.37

541611, 561110, 611430, 611710 Instructor II $274.01 $280.30

541611, 561110, 611430, 611710 Instructor III $288.27 $294.90

541611, 561110, 611430, 611710

Junior Project Manager I $96.33 $98.54

541611, 561110, 611430, 611710 Junior Project Manager II $142.41 $145.68

541611, 561110, 611430, 611710 Junior Project Manager III $146.30 $149.67

541611, 561110, 611430, Junior Social Scientist $126.25 $129.15

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

541611, 561110, 611430, 611710 Management Analyst $103.17 $105.54

541611, 561110, 611430, 611710

Principal Consultant $182.06 $186.24

541611, 561110, 611430, 611710 Professional Staff Assistant I $55.14 $56.41

541611, 561110, 611430, 611710 Professional Staff Assistant II $72.74 $74.42

541611, 561110, 611430, 611710

Professional Staff Assistant III $93.49 $95.64

541611, 561110, 611430, 611710 Professional Staff Assistant IV $142.52 $145.79

541611, 561110, 611430, 611710 Program Manager I $192.18 $196.60

541611, 561110, 611430, 611710

Program Manager II $210.41 $215.24

541611, 561110, 611430, 611710 Project Controls Engineer I $74.37 $76.08

541611, 561110, 611430, 611710 Project Controls Engineer II $136.62 $139.76

541611, 561110, 611430, 611710

Project Controls I $92.70 $94.83

541611, 561110, 611430, 611710 Project Controls II $104.91 $107.33

541611, 561110, 611430, 611710 Project Controls III $150.36 $153.82

541611, 561110, 611430, Project Controls IV $186.53 $190.82

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

541611, 561110, 611430, 611710 Project Manager $141.90 $145.17

541611, 561110, 611430, 611710

Project Manager II $191.54 $195.95

541611, 561110, 611430, 611710 Project Manager III $219.06 $224.09

541611, 561110, 611430, 611710 Project Specialist I $73.81 $75.51

541611, 561110, 611430, 611710

Project Specialist II $76.81 $78.58

541611, 561110, 611430, 611710 Quality Specialist I $73.22 $74.90

541611, 561110, 611430, 611710 Quality Specialist II $97.31 $99.54

541611, 561110, 611430, 611710

Quality Specialist III $124.02 $126.87

541611, 561110, 611430, 611710 Senior Advisor $303.43 $310.41

541611, 561110, 611430, 611710 Senior Consultant $163.86 $167.63

541611, 561110, 611430, 611710

Senior Management Analyst $121.37 $124.17

541611, 561110, 611430, 611710 Senior Project Manager $163.86 $167.63

541611, 561110, 611430, 611710 Senior Research Assistant $125.09 $127.96

541611, 561110, 611430, Senior Social Scientist $250.84 $256.61

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

541611, 561110, 611430, 611710 Senior Statistician $219.26 $224.30

541611, 561110, 611430, 611710

Senior Trainer $138.18 $141.36

541611, 561110, 611430, 611710 Social Scientist $175.94 $179.99

541611, 561110, 611430, 611710 Sr. Quality Specialist I $122.48 $125.30

541611, 561110, 611430, 611710

Sr. Quality Specialist II $128.17 $131.12

541611, 561110, 611430, 611710 Sr. Quality Specialist III $145.22 $148.56

541611, 561110, 611430, 611710 Statistician $210.65 $215.50

541611, 561110, 611430, 611710

Subject Matter Expert I $222.97 $228.10

541611, 561110, 611430, 611710 Subject Matter Expert II $263.38 $269.44

541611, 561110, 611430, 611710 Subject Matter Expert III $287.14 $293.74

541611, 561110, 611430, 611710

Subject Matter Expert IV $331.36 $338.98

541611, 561110, 611430, 611710 Survey Scientist $236.99 $242.44

541611, 561110, 611430, 611710 Technical Subject Matter Expert $221.69 $226.79

541611, 561110, 611430, Technician I $48.88 $50.00

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

541611, 561110, 611430, 611710 Technician II $60.61 $62.00

541611, 561110, 611430, 611710

Technician III $72.73 $74.40

541611, 561110, 611430, 611710 Technician IV $87.29 $89.30

541611, 561110, 611430, 611710 Trainer $114.21 $116.83

541611, 561110, 611430, 611710

Training Coordinator I $74.33 $76.04

541611, 561110, 611430, 611710 Training Coordinator II $91.11 $93.21

541611, 561110, 611430, 611710 Training Coordinator III $96.02 $98.23

541611, 561110, 611430, 611710

Training Design Specialist/Instructional Designer I $114.34 $116.97

541611, 561110, 611430, 611710

Training Design Specialist/Instructional Designer II $138.18 $141.36

541611, 561110, 611430, 611710

Training Design Specialist/Instructional Designer III $169.67 $173.57

541715, 541380 Project Director $261.41 $267.43

541715, 541380 Scientific Project Manager $173.86 $177.86

541715, 541380 Associate Scientific Project Manager $136.53 $139.68

541715, 541380 Sr. Quality Assurance Associate $176.90 $180.97

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027

541715, 541380 Senior Scientist $264.32 $270.40

541715, 541380 Scientific Subject Matter Expert $316.63 $323.92

541715, 541380 Scientific Research Specialist I $102.42 $104.78

541715, 541380 Scientific Research Specialist II $123.55 $126.39

541715, 541380 Scientific Research Assistant I $87.52 $89.53

541715, 541380 Scientific Research Assistant II $89.51 $91.57

541715, 541380 Clinical Research Associate $201.19 $205.81

541715, 541380 Sr. Clinical Research Associate $174.84 $178.86

541715, 541380 Biostatistician $297.40 $304.24

541715, 541380 Project Lead - Data Management and Standards $208.17 $212.96

541715, 541380 Scientific Technical Writer $167.08 $170.92

541715, 541380 **Scientific Administrative Support Specialist $120.61 $123.39

541715, 541380 Scientific Information Technology Specialist $163.14 $166.89

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03/25/2025

03/24/2026

Year 10 03/25/2026

03/24/2027 512110

Video Production Specialist I $80.68 $82.53

512110 Video Production Specialist II $96.32 $98.54

512110 Video Production Specialist III $107.41 $109.87

512110 Telecommunications Technician I $61.17 $62.58

512110 Telecommunications Technician II $81.62 $83.50

512110 Voice Communications Specialist $94.53 $96.71

512110 Senior Telecommunications Engineer $95.97 $98.18

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SCLS MATRIX

SCLS Labor Category SCLS Equivalent Code Title Wage Determination No

**Administrative Assistant I 01261 - Personnel Assistant (Employment) I 2015-4281

**Administrative Assistant II 01262 - Personnel Assistant (Employment) II 2015-4281

**Administrative Assistant III 01263 - Personnel Assistant (Employment) III 2015-4281

**Administrative Assistant IV 01020 - Administrative Assistant 2015-4281

**Administrator I 01111 - General Clerk I 2015-4281

**Administrator II 01111 - General Clerk I 2015-4281

**Administrator III 01111 - General Clerk I 2015-4281

**Copy Clerk I 01111 - General Clerk I 2015-4281

**Copy Clerk II 01112 - General Clerk II 2015-4281

**Copy Clerk III 01113 - General Clerk III 2015-4281

**Document Conversion Specialist I 01191 - Order Clerk I 2015-4281

**Document Preparation Clerk I 01070 - Document Preparation Clerk 2015-4281

**Document Preparation Clerk II 01192 - Order Clerk II 2015-4281

**Document Support Specialist III 01613 - Word Processor III 2015-4281

**Mail Clerk I 01111 - General Clerk I 2015-4281

**Mail Clerk II 01112 - General Clerk II 2015-4281

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SCLS Labor Category SCLS Equivalent Code Title Wage Determination No

**Mail Clerk III 01113 - General Clerk III 2015-4281

**Messenger/Courier 01141 - Messenger Courier 2015-4281

**Program Support Specialist I 01051 - Data Entry Operator I 2015-4281

**Program Support Specialist II 01052 - Data Entry Operator I 2015-4281

**Records Analyst I 01270 - Production Control Clerk 2015-4281

**Research Assistant 01111 - General Clerk I 2015-4281

**Scientific Administrative Support Specialist

01020 - Administrative Assistant 2015-4281

**Technical Writer 30461 - Technical Writer I 2015-4281

**Technical Writer II 30462 - Technical Writer II 2015-4281

**Technical Writer III 30463 - Technical Writer III 2015-4281

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), is applicable to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) are based on the U.S. Department of Labor Wage Determination Number(s) identified in the matrix. The prices offered are based on the preponderance of where work is performed and should work be performed in an area with lower SCLS rates, resulting in lower wages being paid, the task order prices will be discounted accordingly.

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Labor Category Descriptions SINs 493110RM, 518210DC, 518210ERM, 561439

LABOR CATEGORY DESCRIPTION EDUCATION EXPERIENCE

**Copy Clerk I Performs routine reprographics production operations in a setting requiring minimal equipment adjustments and troubleshooting.

Verifies output quality and equipment status.

Re-supplies equipment as required. Interacts with service users regarding the requirements of specific jobs.

High School 0

**Copy Clerk II Operates reprographics production equipment in production settings. Assesses original document quality and job requirements and ensures equipment is set properly to achieve objectives. Verifies output product quality and repeats copying activity if needed. Monitors equipment status and reports problems.

Performs basic equipment maintenance functions and cleaning activities. Tests and verifies equipment performance. May assist in training less experienced staff. Re-supplies equipment as required and maintains supply inventories. Interacts with service users regarding the requirements of specific jobs. May establish work priorities and job schedules for operations involving lower volume and/or less complex work.

High School 1

**Copy Clerk III Coordinates document production activities involving multiple machines and their staff and/or performs highly complex reprographics production activities involving challenging documents or media, strict timeframes, and/or sensitive information. Troubleshoots and resolves equipment problems and issues involving equipment settings. Applies client copying standards to end product and ensures that task mandated quality standards are met.

May assist in developing standard operating procedures. Coordinates equipment maintenance operations with vendors, monitors supply status and coordinates re-supply operations. Coordinates production activities with service users, establishes job priorities and schedules, and verifies copy quality.

High School 3

24 | P a g e

**Document Conversion Specialist I

Performs routine conversion operations in a production setting requiring minimal equipment adjustments and troubleshooting. May perform more complex conversion functions under the direction of more senior staff.

High School 1

**Document Preparation Clerk I

Performs routine document preparation activities in a production environment where standard operating procedures and preparation requirements are clearly known.

High School 1

**Document Preparation Clerk II

Coordinates teams of clerical personnel preparing documents for reprographics or conversion processing. Verifies the completeness and quality of work performed by less senior staff. May participate on teams of staff developing conversion/ production standard operating procedures, interact with client personnel regarding preparation requirements, or monitor and verify the work quality of less senior staff. Performs more complex document preparation tasks involving problem or fragile documents or sensitive items.

High School 3

**Document Support Specialist III

Provides clerical and administrative support to project staff. Is familiar with the terminology for the unit being supported. Performs general office, administrative, or computer support duties such as: word processing following general guidelines; operating standard computer and office equipment and peripherals; preparing standard reports; collecting information for inclusion in databases; and performing routine data entry. Works independently.

High School 5

**Mail Clerk I Performs routine mail receiving, sorting, delivery, pickup, metering, and outgoing mail makeup activities. Maintains flats, envelopes, trays, and other equipment and supply items.

Resolves simple mail routing, addressing, and delivery problems at point of service.

High School 0

**Mail Clerk II Operates fluoroscope, slitting, metering, tracking, and other mail management equipment. Receives, sorts, processes, and delivers mail. Troubleshoots and resolves addressing and delivery problems. May monitor the status of expedited delivery packages and reports on them to service users. May use

High School 1

25 | P a g e tracking systems and metering equipment to prepare inputs for reports.

**Mail Clerk III Serves as a lead clerk for satellite mailrooms or for discrete functions within larger mailroom operations (such as incoming or outgoing mail operations). Applies United States Postal Service (USPS) and delivery service vendors to specific processing situations, analyzes cost/delivery parameters to attain the best cost to benefit ratio, applies USPS regulations to mail make up activities, monitors metering activities and ensures the integrity of operations and determines requirements for additional metering funds. Works with more senior personnel to implement changes when USPS or an agency’s mail regulations change. Uses USPS and vendor tracking systems to monitor delivery status of priority materials and answers user questions about deliveries. Recommends delivery alternatives to service users based on needs and priorities. May use tracking systems and metering equipment to prepare reports.

High School 3

**Messenger/Courier Picks up and delivers mail from USPS and client facilities. May make special courier runs to either pick up or deliver individual pieces of mail to service users, distribution points, or mail/package handling facilities. Operates delivery vehicles and completes vehicle and delivery logs.

High School 3

**Program Support Specialist I

Provides clerical support to project staff.

Performs general office or computer support duties such as: answering phones; performing simple data entry or word processing functions;

setting up standard office and/or computer equipment; operating peripheral office and computer equipment; running scheduled computer reports; and general office filing.

Duties are simple and repetitive and performed under close, immediate supervision.

High School 0

**Program Support Specialist II

Provides clerical support to project staff.

Performs general office or computer support duties such as: performing standard word processing following detailed guidelines;

operating basic computer equipment or peripheral office equipment; running scheduled

High School 2

26 | P a g e computer reports; and general office filing.

Duties are simple and repetitive and performed under close supervision or with detailed verbal or written instructions.

**Records Analyst I Participates as a team member in records management data gathering activities or performs records management functions under the direction of more senior staff requiring the implementation of standard records operating procedures, schedules, or other client standards and guidelines such as filing, database updating, and retrieval.

High School 1

Business Process Analysis Manager I

Under the general direction of more senior staff, initiates plans and analysis of business and technical problems to formulate and development and modification of information processing systems. Utilizes available resources and personnel to carryout analysis to support management’s pursuit for performance improvement.

Bachelors 3

Business Process Analysis Manager II

Performs as a project lead planning and performing analysis of a variety of business and technical problems to formulate and develop new and modified information processing systems. Works closely with appropriate staff members to determine system requirements in order to provide an analysis for performance improvement. Supervises junior personnel in the completion of tasks and projects as needed.

Bachelors 7

Business Process Analysis Manager III

Performs as a project or program lead managing planning and performing analysis of a variety of business and technical problems to formulate and develop new and modified information processing systems. Works closely with appropriate staff members to determine system requirements in order to provide an analysis for performance improvement. Assigns tasks and projects as needed.

Bachelors 7

Document Conversion Specialist

II

Operates conversion equipment in production settings. Assesses original document quality and output requirements and ensures equipment is set properly to achieve objectives. Verifies output product quality and repeats conversion activity if needed. Monitors equipment status

Associates 3

27 | P a g e and reports problems. Performs basic equipment maintenance functions and cleaning activities. Tests and verifies equipment performance. May assist in training less experienced staff and in monitoring the quality of their performance.

Document Conversion Specialist

III

Coordinates document conversion activities involving multiple workstations and their staff and/or performs highly complex conversion activities involving challenging documents or media, strict timeframes, and/or sensitive information. Troubleshoots and resolves equipment problems and issues involving equipment settings or performance. Applies client image standards to product and ensures that task mandated quality standards are met.

Works with more senior staff and client personnel to design conversion workflow and to define standard operating procedures.

Coordinates conversion equipment operations and image management with technical staff and may serve on teams to assess conversion requirements and implement and test conversion solutions.

Bachelors 5

Network Analyst Technician I

Maintains network-operating systems, tunes system resources and network operating systems, trouble shoots/resolves problems, and maintains user/account information.

Implements security procedures and uses software resources to safeguard systems and user information. Works with users to resolve network, account and connectivity problems.

Associates 0

Network Analyst Technician II

Diagnoses standard PC and network software, hardware, and operator problems and takes remedial action; loads and configures network operating systems, network resources, and standard PC operating systems and applications. Installs tests and troubleshoots computer hardware and peripherals; evaluates network security status and threat potential;

and prepares reports. Responds to users’ requests for assistance, may staff a help desk or information center. May supervise lower level staff.

Bachelors 2

28 | P a g e

Network Analyst Technician III

Diagnoses PC and network software, hardware, and operator problems and takes remedial action; loads and configures network and PC operating systems and applications. Installs, tests, and troubleshoots computer hardware and peripherals. Performs security status, threat interdiction, and threat analysis activities;

assesses threat interdiction resources, and recommends changes/ enhancements to safeguard information and resources. Maintains databases/data files, compiles and verifies statistical data, and prepares standard and ad hoc reports. Analyzes and responds to users’ requests for assistance and researches and resolves non-standard requests for assistance.

May staff a help desk or information center.

May supervise lower level staff.

Bachelors 4

Programmer/Analyst I

Designs and develops routine resources according to specifications developed by more senior staff. Performs testing and analysis activities. May implement straightforward document management COTS solutions. May work with users to resolve application and operational problems referred from a user support source as part of a problem triage system.

Bachelors 2

Programmer/Analyst

II

Designs and develops systems (such as tracking resources), document databases, and database access methodologies. Oversees testing activities and leads problem resolution efforts.

Participates in design/development phases from requirement definition through implementation.

May work with users to define processes and develop models for rapid implementation, evaluate and implement document management COTS solutions, or work with users to resolve complex application and operational problems referred from a user support source as part of a problem triage system.

Bachelors 5

Programmer/Analyst

III

Designs, develops, implements, and maintains complex information systems. Manages more complex assignments requiring nonstandard programming techniques and/or extensive knowledge of specific development tools.

Evaluates users request for new or modified

Bachelors 7

29 | P a g e programs to determine feasibility, cost, and time requirements and compatibility with existing systems and capabilities. Determines programming specifications. Provides technical guidance to lower level programmers/analysts.

Requires comprehensive knowledge of programming techniques, networked and centralized operating systems, and the capabilities of enterprise database products and development suites.

Records Analyst II Serves as a lead for inventory and other data gathering teams in support of records systems analysis activities and plays a senior paraprofessional role for records management activities where independent decision making is required. May perform quality control functions that involve reviewing the work of others or may oversee the work of more junior paraprofessional staff or clerical personnel. May perform more complex records maintenance functions such as retirement or charging activities.

Associates 3

Records Analyst III Implements information gathering activities in support or records management/systems analysis by collecting data from client departments via surveys, interviews, and inventories. Implements records management operations functions as part of active, inactive, and vital records programs under the direction of more senior staff. May lead teams of clerical staff in filing/maintaining files, inventorying, or retiring records or to implement file plans.

Associates 5

Records/Information Manager I

Performs records management assignments under the direction of more senior staff. May over see small teams of records management paraprofessional and/or clerical personnel performing short-term tasks or assignments within tasks. May serve as a team member collecting information to be used for scheduling and file planning activities.

Bachelors 3

Records/Information Manager II

Leads work teams composed of records management staff in paraprofessional and/or clerical labor categories or manages small and/or less complex tasks. May serves as a senior analyst for work process assessment

Bachelors 5

30 | P a g e efforts or as a subject area specialist for training assignments.

Records/Information Manager III

Manages a task functional area or oversees performance on a less complex task with responsibility for work accuracy, timeliness, and customer satisfaction. May direct a team of less senior records managers in performing analysis activities associated with schedule development or updating, file plan development, or file station design. May serve as subject area specialist for training assignments.

Bachelors 7

Records/Information Manager IV

Oversees large, complex records management tasks (or several smaller tasks) staffed by professionals, paraprofessionals, and clerical personnel (both ZAI and subcontractor). Plans, staffs, and oversees efforts designed to develop or update records management systems at the enterprise level or for significant elements of the enterprise.

Bachelors 10

Systems/Process Analyst I

Performs well-defined process requirements analyses under the direction of more senior staff. Collections capability, performance, and requirements data and other functional information. Aggregates business process, business case, and ROI data for review by more senior members of the project team.

Bachelors 3

Systems/Process Analyst II

Analyzes process and system requirements to determine existing capabilities, functions, and business case and ROI alternatives. Interviews end-users and reviews business process documentation to identify and define requirements. Develops detailed requirements specifications. May serve as a team leader coordinating the completion of sub activities or the preparation of specific products/outputs.

May assist in reviewing client requirements and developing study schedules and methodologies in response to them.

31 | P a g e

Systems/Process Analyst III

Analyzes document management/processing system requirements to determine current capabilities and functions. Analyzes high-level requirements, interviews end- users, and reviews business process documentation to determine requirements, business case elements, and return on investment (ROI) alternatives. Develops detailed system and/or process requirements. May provide direction to less senior analysts and to support staff. May review client requirements and develop study schedules and methodologies in response to them.

Bachelors 10

Technical Information Specialist I

Responds to basic records/document-related inquiries and provides general information to users. Abstracts and indexes records/documents. Provides input in the development of records/document retrieval tools such as taxonomies and thesauri.

Bachelors 1

Technical Information Specialist II

Responds to records user inquiries and requests for information, including inquiries that require significant or complex research using multiple sources. Provides input in the development of records retrieval tools such as taxonomies and thesauri May perform quality control activities of the work of other staff involving records/document retrieval tools such as indexes or abstracts.

Bachelors 3

Technical Information Specialist III

Oversees records and database user services task functions that involve responding to user inquiries, researching user questions, and troubleshooting user problems. May develop records/document indexing and retrieval systems including taxonomies and key word indices. May oversee the activities of less senior staff providing records user support services

Bachelors 5

Technical Writer I Writes, re-writes, and edits document management material under the general supervision of more senior staff. Analyzes operational and technical literature and/or input from technical staff to write descriptive copy.

Bachelors 1

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LABOR CATEGORY SUBSTITUTIONS

*Note: Additional years of experience can be substituted for education as follows:

• 2 years’ experience can be substituted for Associates Degree

• 4 years’ experience can be substituted for Bachelors Degree

• 6 years’ experience can be substituted for Masters Degree

• 8 years’ experience can be substituted for PhD/Doctorate Degree

Standard

Qualifications Substitution

Labor Category Min Edu Min Exp PhD Masters Bachelors Associates High

School

**Copy Clerk I High School 0 0 0 0 0 0

**Copy Clerk II High School 1 0 0 0 0 1

**Copy Clerk III High School 3 0 0 0 1 3

**Document Conversion Specialist I High School 1 0 0 0 0 1

**Document Preparation Clerk I High School 1 0 0 0 0 1

**Document Preparation Clerk II High School 3 0 0 0 1 3

**Document Support Specialist III High School 5 0 0 1 3 5

**Mail Clerk I High School 0 0 0 0 0 0

**Mail Clerk II High School 1 0 0 0 0 1

**Mail Clerk III High School 3 0 0 0 1 3

**Messenger/Courier High School 3 0 0 0 1 3

**Program Support Specialist I High School 0 0 0 0 0 0

**Program Support Specialist II High School 2 0 0 0 0 2

**Records Analyst I High School 1 0 0 0 0 1

Business Process Analysis Manager I Bachelors 3 0 1 3 5 7

Business Process Analysis Manager II Bachelors 7 3 5 7 9 11

Business Process Analysis Manager III Bachelors 7 3 5 7 9 11

33 | P a g e

Qualifications Substitution

Labor Category Min Edu Min Exp PhD Masters Bachelors Associates High

School

Document Conversion Specialist II Associates 3 0 0 1 3 5

Document Conversion Specialist III Bachelors 5 1 3 5 7 9

Network Analyst Technician I Associates 0 0 0 0 0 2

Network Analyst Technician II Bachelors 2 0 0 2 4 6

Network Analyst Technician III Bachelors 4 0 2 4 6 8

Programmer/Analyst I Bachelors 2 0 0 2 4 6

Programmer/Analyst II Bachelors 5 1 3 5 7 9

Programmer/Analyst III Bachelors 7 3 5 7 9 11

Records Analyst II Associates 3 0 0 1 3 5

Records Analyst III Associates 5 0 1 3 5 7

Records/Information Manager I Bachelors 3 0 1 3 5 7

Records/Information Manager II Bachelors 5 3 5 5 9 11

Records/Information Manager III Bachelors 7 3 5 7 9 11

Records/Information Manager IV Bachelors 10 6 8 10 12 14

Systems/Process Analyst I Bachelors 3 0 1 3 5 7

Systems/Process Analyst II Bachelors 5 1 3 5 7 9

Systems/Process Analyst III Bachelors 10 6 8 10 12 14

Technical Information Specialist I Bachelors 1 0 0 1 3 5

Technical Information Specialist II Bachelors 3 0 1 3 5 7

Technical Information Specialist III Bachelors 5 1 3 5 7 9

Technical Writer I Bachelors 1 0 0 1 3 5

34 | P a g e

SIN 518210C

Cloud Analyst Responsible for planning and engineering of an organization’s cloud computing infrastructure and applications. Works cross-functionally and leads teams through requirements definition, solution design, configuration and deployment of cloud solutions. Monitors the performance of the cloud-based system.

Bachelors 3

Cloud Architect I Responsible for providing knowledge and expertise as well as technical direction to support designing, developing, implementing, and utilizing enterprise cloud architecture application solutions, strategies, processes, and standards; focusing on expertise in cloud technologies. Collaborates with clients’, analysts, engineers, development teams and infrastructure services to define, establish, and communicate application and data architecture standards, policies, and directions.

Bachelors 3

Cloud Architect II Responsible for planning and engineering of an organization’s cloud computing infrastructure and applications. Works cross-functionally and leads teams through requirements definition, solution design, configuration and deployment of cloud solutions. Monitors the performance of the cloud-based system.

Bachelors 5

Cloud Architect III Applies systems and software engineering tools and techniques to develop application architectural deliverables at a complete systems level encompassing multiple applications and processes.

Perform individual assignments and work as a member of a project team composed of other analysts and architects. Analyze systems and technology integration requirements across multiple applications. Communicate and work closely with process and system owners, information technology management, peers, and technical staff to ensure the relevance of architecture and system designs to business process requirements. Experience in systems analysis and engineering. Performs professional assignments in the general areas of computer hardware and software such as analysis of computer systems, protocols, computer operations, Bachelors 7

35 | P a g e database structuring and management, and evaluation of computer test plans and procedures.

Translates user automation requirements into hardware, 10 software and communications requirements and solutions. Provides experience in the following: 4GL, object oriented, client server technology, data base technology, network operations systems, military systems, electronic publishing tools techniques and environments and Internet Web technology. Designs, develops, documents, tests, and debugs large complex application software for purchase or outside use by using high level programming languages (C++, SQL anywhere, Visual Basic, etc.). Ensures software standards are met.

Cloud Data Architect

Responsible for providing knowledge and expertise as well as technical direction and management to support designing, developing, implementing, and utilizing enterprise cloud architecture application solutions, strategies, processes, and standards;

focusing on expertise in cloud technologies.

Collaborates with clients’, analysts, engineers, development teams and infrastructure services to define, establish, and communicate application and data architecture standards, policies, and directions. Provides guidance and supervision to daily support staff.

Bachelors 8

Cloud Database Administrator III

A Database Administrator III can create, implement, and manage expansive database administration programs. Has experience in reviewing database performance trends and identifying opportunities for improvement. Provides guidance and supervision to daily support staff.

Bachelors 5

Cloud Functional Analyst

A Functional Analyst I has experience to analyze, validate, specify, and verify requirements defined by project leads to include customers and end users. Position will report to a Senior Functional Analyst.

Bachelors 6

Cloud Lead Business Analyst

Analyzes and develops computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develops plans for automated information systems from project inception to conclusion. Analyzes user interfaces, maintain hardware and software performance

Bachelors 6

36 | P a g e tuning, analyze workload and computer usage, maintain interfaces with outside systems, analyze downtimes, analyze proposed system modifications, upgrades and new COTS. Analyzes the problem and the information to be processed.

Defines the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinates closely with programmers to ensure proper implementation of program and system specifications. Develops, in conjunction with functional users, system alternative solutions. Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis.

Cloud Network Engineer I

Under supervision, plans, supports and evaluates complex existing cloud network systems and make recommendations for resources required to maintain and/or expand service levels. This resource will provide highly skilled technical assistance in cloud network planning, cloud network engineering and cloud-based architecture.

Also provides and develops technical standards and interface applications; identifies and evaluates new products; provide solutions for network problems.

Interfaces with internal/external customers and vendors to determine system needs. Plans and incorporates how new network resources and applications will exist on the network. Provide monthly metrics for network availability and bandwidth usage as well as other metrics as requested. Responsible for network capacity planning. Use network management tools to discover, map and maintain the network.

Responsible for network equipment OS and version upgrades. Responsible for conducting research of new technologies and implementation strategies.

Monitor and maintain network interfaces to ensure its highest level of performance and makes modifications and enhancements as needed.

Responsible for documenting procedures and keeping network diagrams and related material up to date. Handle escalated user problems, questions, and request on network issues. Work with other

37 | P a g e groups within to resolve network related issues as needed.

Cloud Network Engineer II

Plans, supports and evaluates complex existing cloud network systems and make recommendations for resources required to maintain and/or expand service levels. This resource will provide highly skilled technical assistance in cloud network planning, cloud network engineering and cloud-based architecture.

Also provides and develops technical standards and interface applications; identifies and evaluates new products; provide solutions for network problems.

Interfaces with internal/external customers and vendors to determine system needs. Plans and incorporates how new network resources and applications will exist on the network.

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