MAS - Centeva LLC - GS00F132DA

General Services Administration (GSA) Federal Supply Service Authorized Federal Supply Service Price List Effective Date: 04.25.2021 | Contract Number: GS-00F-132DA

Contract Period: 04.25.2021 - 04.24.2026

SIN SIN TITLE

611420 Training Courses for Information Technology Equipment and Software 54151S Information Technology Professional Services OLM Order Level Materials 541611 Integrated Consulting Services

Integrated Business Program Support Services Acquisition Management Services

611430 Professional and Management Training Services

Contract Administrator:

Jan Esplin, CEO jan.esplin@centeva.com

Centeva, LLC 155 Church St., Ste 210 Logan, UT 84321 www.centeva.com

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu driven database system.

The INTERNET address GSA Advantage! ® is: GSAAdvantage.gov

For more information on ordering from Federal Supply Schedules, go to the GSA Schedule page at GSA.gov.

© 2024 Centeva. All rights reserved.

Multiple Award Schedule (MAS) Category: Professional Services | Size: Woman Owned Small Business

Federal Supply Service

Authorized Federal Supply Schedule Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!®is: GSAAdvantage.gov.

Multiple Award Schedule

FSC Group:

Professional Services

FSC Class R406 R499 R799 R408 R704 U008 R431 R707 U099

Schedule Number: GS-00F-132DA

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

Contract period: 04.25.21 - 04.24.26

CENTEVA, LLC

155 Church St., Suite 210

Logan, UT 84321

Tel: 801-967-0077 Fax: 866-596-7639

Contractor’s internet address/web site where schedule information can be found (as applicable): www.centeva.com

Contract administration source (if different from preceding entry).

Business size: Small, Woman Owned Small Business

Table of Contents

CUSTOMER INFORMATION

CORPORATE EXPERIENCE

FINAL PRICING

LABOR CATEGORY DESCRIPTIONS BY SIN

GS-00F-132DA 1

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross- reference to item descriptions and awarded price(s):

SIN SIN Title

611420 Training Courses for Information Technology Equipment and Software

54151S Information Technology Professional Services

OLM Order Level Materials 541611 Integrated Consulting Services

Integrated Business Program Support Services Acquisition Management Services

611430 Professional and Management Training Services

1b. Lowest Priced Model Number and Lowest Unit Price:

See the section in this price list titled “Services Price List” for hourly/daily firm fixed and training prices. (Applicable to all SINs)

1c. Hourly Rates:

See the section in this price list titled “Services Price List” for hourly/daily firm fixed and training prices. (Appliable to SINs 541611, 611430 only)

2. Maximum Order:

$ 500,000.00 (Applicable to SINs 611420, 54151S) $1,000,000.00 (Appliable to SINs 541611, 611430 only)

3. Minimum order:

$100.00 (Applicable to all SINs)

4. Geographic coverage (delivery area):

50 United States and US Territories (Applicable to all SINs)

5. Point(s) of production (city, county, and State or foreign country):

If in the performance of any order under this contract, Centeva, LLC uses one or more facilities located at a different address than in this price list, the place of performance is as specified in the individual order. (Applicable to all SINs)

GS-00F-132DA 2

6. Discount from list, prices, or statement of net price:

Prices shown are NET prices. (discounts already deducted) (Applicable to all SINs)

7. Quantity discounts:

Will be offered and negotiated at the Order level. (Applicable to all SINs)

8. Prompt Payment Terms:

Net 30 calendar days. (Applicable to all SINs)

9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold:

Centeva, LLC will accept a Government purchase card for any purchase amount regardless of whether the amount lies above or below the micro-purchase threshold.

(Applicable to all SINs)

9b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold:

Centeva, LLC will accept a Government purchase card for any purchase amount regardless of whether the amount lies above or below the micro-purchase threshold.

(Applicable to all SINs)

10. Foreign items (list items by country of origin):

Not Applicable.

11a. Time of delivery:

As negotiated between Contractor and Ordering Agency. (Applicable to all SINs) l1b. Expedited Delivery:

11c. Overnight and 2-day delivery:

11d. Urgent Requirements:

When the contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the contractor for the purpose of obtaining accelerated delivery. The contractor shall reply to the inquiry within three (3) workdays after receipt (telephonic replies shall

GS-00F-132DA 3

be confirmed by the contractor in writing). If the contractor offers an accelerated delivery time acceptable to ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all the other terms and conditions of the contract. (Applicable to all SINs)

12. F.O.B. point(s):

Destination (Applicable to all SINs)

13a. Ordering address(es):

CENTEVA, LLC

155 Church St., Suite 210 Logan, UT 84321

13b. Ordering procedures:

For supplies and service, the ordering procedures, information on Blanket Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address(es):

Electronic Funds Transfer (EFT) Mail and Federal Express

BMO CENTEVA, LLC

12572 S Creek Meadow Rd 155 Church St., Suite 210 Riverton, UT 84065 Logan, UT 84321 ABA No.: 124002735 Acct No.: 046142378

15. Warranty provision:

Centeva, LLC warrants that it will perform services under PSS services engagements in good faith, with qualified personnel in a competent and workmanlike manner in accordance with applicable industry standards. Centeva, LLC disclaims all other warranties, either expressed or implied, including, without limitation, warranties of merchantability and fitness for a particular purpose. (Applicable to all SINs)

16. Export packing charges, if applicable:

As stated on individual orders. (Applicable to all SINs)

GS-00F-132DA 4

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level):

Centeva, LLC will accept a Government purchase card for all purchases. (Applicable to all SINs)

18. Terms and conditions of rental, maintenance, and repair (if applicable):

Not Applicable

19. Terms and conditions of installation (if applicable):

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable):

20a. Terms and conditions for any other services (if applicable):

21. List of service and distribution points (if applicable):

22. List of participating dealers (if applicab1):

23. Preventive maintenance (if applicable):

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants):

24b. Section 508 Compliance If applicable, Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT) at the following:

The EIT standard can be found at www.section508.gov/ and www.centeva.com.

GS-00F-132DA 5

25. Data Universal Number System (DUNS) number:

806602962

Unique Entity ID (UEI):

VFPKHHHDDBR2

26. Notification regarding registration in System for Award Management (SAM) database:

Contractor is registered and active in SAM.

27. PSS: Uncompensated Overtime CENTEVA, LLC’s labor rates are based on a forty-hour work week.

Uncompensated Overtime will be negotiated at the Order level.

28. SCA Applicability:

The Service Contract Act (SCA) is applicable to this contract as it applies to the entire PSS schedule and all services provided. While no specific labor categories have been identified as being subject to SCA due to exemptions for professional employees (FAR 22.1101 and 29 CFR 541-3000), this contract still maintains the provisions and protections for SCA eligible labor categories. If and/or when the contractor adds SCA labor categories/employees to the contract through the modification process, the contractor must inform the contracting officer and establish an ACA matrix identifying the GSA labor category titles, the occupational code, SCA labor category titles and the applicable wage determination (WD) number. Failure to do so may result in cancellation of the contract.

REMAINDER OF PAGE INTENTIONALLY LEFT BLANK

GS-00F-132DA 6

CORPORATE EXPERIENCE

Centeva is a woman-owned, minority-owned small business providing a full array of professional and technical services to public and private sector organizations. Centeva’s inception in 2007 was the outcome of our ability to provide comprehensive end-user support to the VA Contracting Community by our team of professionals who, combined, encompass more than 100 years of federal and privatized experience. Through a commitment to Service Excellence Through Customer Excellence, Centeva has flourished and expanded its service offerings to include support services in numerous domains across the federal landscape.

Centeva have emerged as a leader in the field of forward thinking, results-oriented service with a passionate team of outside-the-box professionals. We work closely with our clients to clearly define their need, tailoring our approach for each respective engagement. We are specialists in the fields of business and technical consulting, acquisition and financial services, program, portfolio, and project management, auditing and compliance, facilitation services, data management, help desk support, training, and custom software development.

Centeva operates as a true partner, driving innovation, and guiding transformation through mission-critical, service-oriented consulting. We work alongside our clients to unearth process improvements, to evolve business intelligence, and to accelerate and expose opportunities for growth. The team at Centeva, replete with Project Management Institute (PMI)-certified professionals, utilizes our deep industry expertise, advanced technical capabilities, and a human-centric approach in all activities to empower our customers, and to spark transformation across organizations.

GS-00F-132DA 7

FINAL PRICING

Rates include the Industrial Funding Fee (IFF) 0.75%

SIN Labor Category Unit Year 6

(04/25/2021 – 04/24/2022)

Year 7 (04/25/2022 – 04/24/2023)

Year 8 (04/25/2023 – 04/24/2024)

Year 9 (04/25/2024 – 04/24/2025)

Year 10 (04/25/2025 – 04/24/2026)

541611 Agile Coach

Hourly

$174.73

$178.22

54151S

Artificial Intelligence Engineer

$135.39

$138.10

Artificial Intelligence Engineer -

Senior

$192.44

$196.29

Business Analyst -

Junior

$81.54

$83.71

611430

$81.54

$83.71

Business Analyst

$95.28

$97.19

$99.13

$101.12

$103.14

Business Analyst

Business

$118.37

$120.74

$123.15

$125.61

$128.12

541611 Business Analyst -

611430 Business Analyst -

GS-00F-132DA 8

541611 Communications Specialist

$116.50

$118.83

Consultant

$122.01

$124.44

Consultant

541611 Consultant -

$166.01

$169.33

611430 Consultant -

$166.01

$169.33

541611 Data Analyst -

$85.66

$87.38

Data Analyst

$103.75

$105.82

Data Analyst -

$123.80

$126.28

Data Manager

$107.95

$110.11

$112.31

$114.56

$116.85

54151S Data Manager -

$130.48

$133.09

$135.75

$138.46

$141.24

Data Scientist

$164.02

$167.30

Database

Administrator

$90.55

$92.36

54151S Database Administrator –

$131.11

$133.73

GS-00F-132DA 9

Developer -

$86.08

$87.08

Developer

$116.25

$118.58

$120.95

$123.37

$125.84

Developer -

$138.99

$141.77

DevOps Engineer

$117.10

$119.44

54151S DevOpsEngineer

– Senior

$155.85

$158.96

Graphic Designer

$81.00

$82.62

Human Centered Designer

$101.99

$104.03

Human Centered Designer - Senior

$143.08

$145.94

Human Factors

$144.10

$146.98

Human Factors Engineer - Senior

$174.01

$177.48

IT Specialist

$123.51

IT Specialist -

$140.70

$143.51

Network

$88.08

$89.84

GS-00F-132DA 10

Network Administrator -

$115.79

$118.11

Procurement

$104.35

$106.44

$108.57

$110.74

$112.95

$104.35

$106.44

$108.57

$110.74

$112.95

Analyst - Senior

$143.76

$146.64

$149.57

$152.56

$155.61

Analyst - Senior

$143.76

$146.64

$149.57

$152.56

$155.61

Product Manager

$136.24

$138.96

Product Manager -

$155.58

$158.69

Product

Principal

$187.92

$191.68

Program Manager

$158.01

$161.71

- Senior

$179.88

$183.48

- Principal

$198.41

$202.38

Quality Assurance

Manager

$97.00

$98.94

Release Train

$134.65

$137.34

GS-00F-132DA 11

Software Architect

$122.69

$125.15

Software

$79.95

$81.55

Engineer –

Mid

$106.30

$108.42

$125.92

$128.44

Subject Matter

Expert

$209.99

$214.20

$209.99

$214.20

Expert - Executive

$260.00

$265.20

611430 Subject Matter

Expert - Executive

$260.00

$265.20

System Architect

$116.25

$118.58

$120.95

$123.37

$125.84

54151S System Architect -

$169.01

$172.38

Systems

$103.23

$105.30

Systems

$120.87

$123.28

Systems Analyst

$101.00

$103.01

GS-00F-132DA 12

Systems Engineer

$139.71

$142.50

Systems Engineer

- Senior

$156.68

$159.81

Technical Editor

$100.63

$102.65

$104.68

$106.79

$108.92

Technical Project

$138.48

$141.25

$144.08

$146.96

$149.90

Manager - Senior

$153.88

$156.96

$160.10

$163.30

$166.57

Technical Project

Principal

$184.44

$188.13

Technical Writer

$77.49

$79.04

$80.62

$82.24

$83.88

GS-00F-132DA 13

Test Automation

Specialist

$85.95

$87.68

Test Automation

Specialist - Senior

$110.43

$112.63

Test Engineer

$73.36

$74.83

$76.33

$77.86

$79.42

Test Engineer -

$123.23

$125.70

Trainer -

$117.27

$119.62

$126.93

UI Designer

$113.00

$115.25

UI Designer -

$146.13

$149.05

User Experience (UX) Designer

$117.58

$119.93

User Experience (UX) Designer -

$149.24

$152.22

User Experience

(UX)

Researcher

$113.01

$115.26

GS-00F-132DA 14

541611 User

(UX)

Researcher -

$146.19

$149.11

Web Developer

$93.99

$95.88

GS-00F-132DA 15

SIN Training and

Courses

Unit Current Pricing (04/25/2024 – 04/24/2025)

611420 eCMS Training New User Course

(Item #C001)

Each

$4,817.71 eCMS Training Refresher Course

(Item #C002)

$2,981.39

Webinar –

Content Manager

(Item #C003)

$803.67

Webinar –

New Functionalities

(Item #C004)

$803.67 eCMS Training Guide

(Item #C005)

Lot

$67.78

GS-00F-132DA 16

LABOR CATEGORY DESCRIPTIONS BY SIN

SIN 54151S, 541611, 611430

SIN Labor Category Functional Responsibility Education Years

54151S Artificial Intelligence Engineer

Responsible for designing, developing, and maintaining Artificial Intelligence (AI)-based systems. An AI Engineer will use their skills in machine learning, programming, data analytics, and other technologies to create intelligent applications that can learn from data and make decisions, implement robotic process automation, or drive other artificial intelligence applications; work closely with electrical engineers or robotics engineers and others in order to produce systems that utilize artificial intelligence using programming languages including Python, Java, R, C++, and JavaScript. AI Engineer will be capable of Data modeling & engineering and able to acquire, clean, and transform data into a suitable format for analysis and have knowledge of SQL and NoSQL databases to query and manage large datasets and conduct big data analysis.

Will have knowledge of third-party cloud-based AI and machine learning services offered by major providers and their pre-built models, APIs, and tools for developing intelligent applications without the need for extensive coding; collaborate with DevOps teams to ensure smooth integration and deployment while maintaining AI security; Capability to adapt or change operating environments based on adding data, programming systems to look for or seek out specific conditions and respond based on those factors, and clarify their objectives to others in their team.

Bachelors 3

54151S Artificial Intelligence Engineer - Senior

Responsible for designing, developing, and maintaining complex Artificial Intelligence (AI)-based systems. A Senior AI Engineer may be responsible for supervising others as part of their duties and will use their skills in machine learning, programming, data analytics, and other technologies to create intelligent applications that can learn from data and make decisions, implement robotic process automation, or drive other artificial intelligence applications; work closely with electrical engineers or robotics engineers and others in order to produce systems that utilize artificial intelligence using programming languages including Python, Java, R, C++, and JavaScript. AI Engineer will be capable of Data modeling & engineering and able to acquire, clean, and transform data into a suitable format for analysis and have knowledge of SQL and NoSQL databases to query and manage large datasets and conduct big data analysis.

Will have knowledge of third-party cloud-based AI and machine learning services offered by major providers and their pre-built models, APIs, and tools for developing intelligent applications without the need for extensive coding; collaborate with DevOps

Bachelors 8

GS-00F-132DA 17

teams to ensure smooth integration and deployment while maintaining AI security; Capability to adapt or change operating environments based on adding data, programming systems to look for or seek out specific conditions and respond based on those factors, and clarify their objectives to others in their team.

54151S Database

Data Base Administrator (DBA) oversees maintenance and security measures of agency databases using database management systems to organize and store data. Monitors the performance of hardware and software ensuring all hardware and software are updated. Implements cybersecurity measures and monitors and updates malware protection software to combat potential security breaches, creating account data for authorized individuals to access databases and organizing databases so individuals can find important documents in an efficient manner.

Ascertains user requirements, configures computer databases, and tests and coordinates changes. This individual interacts with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data required to develop and maintain integrated databases. Extracts and/or loads data. Responsible for authenticating data and preserving data integrity while ethically handling private data, including financial and/or healthcare data for certain clients.

Bachelors 4

54151S Database Administrator - Senior

Data Base Administrator (DBA) oversees maintenance and security measures of agency databases using database management systems to organize and store data. Monitors the performance of hardware and software ensuring all hardware and software are updated. Implements cybersecurity measures and monitors and updates malware protection software to combat potential security breaches, creating account data for authorized individuals to access databases and organizing databases so individuals can find important documents in an efficient manner.

Ascertains user requirements, configures computer databases, and tests and coordinates changes. This individual interacts with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data required to develop and maintain integrated databases. Extracts and/or loads data.

Responsible for authenticating data and preserving data integrity while ethically handling private data, including financial and/or healthcare data for certain clients. Reviews, develops, and executes Test Plans and develops Test Reports, which document the results of unit, system, performance, and functionality tests.

Performs testing on software, hardware, and system integration and regression. Develops test plans and suites, including test cases and procedures. Executes test plans and logs test results.

Identifies and logs any defects, prioritizes them, and recommends fixes. Develops automation tools for testing. Setups and maintains test systems. Interacts with hardware and software engineers/developers. May supervise junior lead other DBAs.

Bachelors 8

54151S Developer - Junior

Analyze functional requirements and use knowledge of programming languages to develop overall concepts and design

Bachelors 2

GS-00F-132DA 18

test and deploy software programs and applications. Responsible for troubleshooting, debugging, maintaining, and improving existing software and developing and maintaining technical documentation to guide future software development projects.

Meet with clients to determine their software needs. Produce efficient and elegant code based on requirements and test software to ensure functionality and update software programs to refine components like cybersecurity measures and data storage capacities. Create software in a variety of programming languages and for a variety of functional applications. Compile and assess user feedback to improve software performance and update end-user software and observe user feedback to recommend improvements to existing software products. Entry-level position.

54151S Developer -

Analyzes functional requirements and use knowledge of programming languages to develop overall concepts and design test and deploy software programs and applications. Responsible for troubleshooting, debugging, maintaining, and improving existing software and developing and maintaining technical documentation to guide future software development projects.

Meet with clients to determine their software needs. Produce efficient and elegant code based on requirements and test software to ensure functionality and update software programs to refine components like cybersecurity measures and data storage capacities. Develops, deploys, and maintains a wide variety of software and database applications and tools using a variety of programming languages. Compiles and assesses user feedback to improve software performance and update end-user software and observe user feedback to recommend improvements to existing software products.

Works directly with the client and end-users to examine and bridge the gap between legacy development or operations teams and working toward a shared culture and vision. Works with Subject Matter Experts (SMEs) and Project Managers (PMs) to specify and prescribe both physical and logical design parameters and establishes testing and validation procedures to ensure product suitability. May provide ongoing leadership and supervision for less senior technical staff to help ensure client requirements meet or exceed functional and timeline requirements.

Bachelors 8

54151S DevOps Engineer

Bridges the gap between legacy development or operations teams and working toward a shared culture and vision. Balance several roles in the development process, including computer coding, testing and deployment. Manages and improves the communication between the operational and developmental sides of the software development process. Launches product updates, locates production errors and issues and builds integrations that improve users’ experience, system uptime and overall performance. Serves as the engineer of complex technology implementations in a product-centric environment.

Bachelors 4

GS-00F-132DA 19

54151S DevOps

Senior

Possess communication and management skills needed to oversee and manage multiple teams continually working on designing, building, testing, and deploying changes to existing software. Bridges the gap between legacy development or operations teams and working toward a shared culture and vision.

Balance several roles in the development process, including computer coding, testing and deployment. Manages and improves the communication between the operational and developmental sides of the software development process. Launches product updates, locates production errors and issues and builds integrations that improve users’ experience, system uptime and overall performance. Serves as the engineer of complex technology implementations in a product-centric environment.

Write and maintain infrastructure as code, provide support to senior software engineers, maintain testing and development environments. Support the implementation of moderately complex projects in DevOps, continuous integration, continuous development, and system operations. Enhance the company’s IT infrastructure security protocols and identify manual processes that can be automated. Maintain and improve the client’s company’s cloud infrastructure.

Bachelors 8

54151S Graphic Designer

Creates and/or supervises complex art and graphic designs, including graphics for print publication, website design, web user interface, mobile user interface, interactivity, flash, and animation.

Can supervise and or provide Section 508 compliance, adherence to style guides and web standards, cross browser compatibility, and web design best practices. Works with clients to ensure designs are aesthetically pleasing, clear, impactful, and consistent with vision and themes.

Bachelors 4

54151S IT Specialist - Senior

Responsible for setup, managing and troubleshooting technology systems that clients use to maintain computers, software, and networks. Review diagnostics and assess the functionality and efficiency of systems. Respond to hardware problems, update system software, and track the data and communications used on the network. Conduct Cloud application readiness assessments, Cloud Migration and Cloud Modernization, Cloud Business Process transformation, Cloud Strategic and tactical planning skills, and delivering complex and profitable engagements.

Facilitate the reuse of code, components, and proven patterns.

Ensure the best possible performance, quality, and responsiveness of cloud applications. Supports cloud implementation of strategy and management of support services.

Implement security measures and monitor security certificates and organization compliance. Meets with client regularly to discuss performance, propose initiatives, and establish priorities.

Experience implementing cloud conducting technology, trends, standards, and products research. Experience in identifying, analyzing, and resolving cloud system problems. Solid track record in prioritizing and executing tasks when under extreme pressure. May supervise junior team members.

Bachelors 8

54151S Network Administrator

Performs a variety of network management functions related to the operation, performance security and or availability of

GS-00F-132DA 20

organization’s computer systems and database and communications networks. Maintains computer networks and systems including software, mainframes, VPNs, routers and other physical hardware. Installs and configures network equipment to update or fix hardware or software issues. Updates virus protection software to keep data and communications protected.

Communicates networking issues to other employees and management, especially in training new users and fixes software and hardware configuration issues for users on-demand or from inspection of the systems.

Accomplishes the installation, implementation, troubleshooting, and maintenance of agency wide-area networks (WANs) and local-area networks (LANs); performs day-to-day network administration; has experience with cable/LAN meters, protocol analyzers, SNMP and RMON based software products; has working knowledge of Ethernet, network operating systems, FDDI and high-speed WANs and routers; analyzes client LANs/WANs, isolates source of problems and recommends solutions; modifies command language programs, network start up files and participates in load balancing efforts to achieve optimum device utilization and performance; establishes new user accounts granting access to required network files and programs; manages network E-mail functions; establishes mail boxes and monitors mail performance on the network; troubleshoots network/user problems, presents resolutions for implementation; prepares a variety of network resource reports.

54151S Network

Senior

Possesses advanced knowledge of the principles, methods, and techniques used in network administration and engineering plus advanced knowledge of and ability to use relevant hardware, software and other equipment is required. May supervise and direct the work of lower-level personnel and or serve as a technical team or task lead. Analyzes local and wide area network systems, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices; resolves interoperability problems to obtain operations across all platforms including email, file transfer, multimedia, teleconferencing, and the like; configures systems to user requirements; supports the acquisition of hardware and software as well as subcontractor services as needed; performs various tests and documents results; administers and maintains local and wide area networks. Provides technical support and troubleshooting to users. Plans network layout design may administer network security and may perform database administration.

Bachelors 8

54151S Software Architect

Works independently designing and developing new software products or major enhancements to existing software. Creating technical blueprints and edits computer code to design and develop software applications, planning the different features of a program and integrating them into a functioning system.

Determines the technical specifications of a project, creating workflows, and editing code. Evaluates, identifies, and develops software solutions. Locate and direct solutions for critical

Bachelors 5

GS-00F-132DA 21

challenges involving software and hardware interface. Documents and records every aspect of an application or software. May lead a large software development team in the design of highly complex software systems.

Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms.

Responsible for project completion. Performs feasibility analysis on potential future projects to management. Relevant degree in computer science, software engineering, information technology or related field required. Maintains good working relationships with other employees, such as marketing and business development managers, product managers, programmers, and engineers.

54151S Software

Junior

Provides software development related consulting services to clients by analyzing the needs of the user and performing some or all of the following duties: Design, develop, test, maintain and deliver software applications and reporting applications. Design and create reports, dashboards, and queries to provide data access to business users. Troubleshoot at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices; at the logical level working with communication protocols.

Participate in requirements gathering and design for ongoing development projects.

Provide documentation for delivered projects and processes as a reference for future upgrades and maintenance. Support QA and production migrations of developed code. Revisit the development process to fix bugs or address client or end user concerns and recommend upgrades for existing systems and programs.

Bachelors 2

54151S Software Engineer - Mid

Experienced and capable of independent work and regularly assist junior level engineers with task-related or troubleshooting problems. Meets with clients to strategize ideas for beneficial software, coordinates with other IT professionals to design software and run tests to catch coding errors. Provides software development related consulting services to clients by analyzing the needs of the user and performing some or all of the following duties: Design, develop, test, maintain and deliver software applications and reporting applications. Design and create reports, dashboards, and queries to provide data access to business users.

Troubleshoot at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices; at the logical level working with communication protocols. Participate in requirements gathering and design for ongoing development projects. Provide documentation for delivered projects and processes as a reference for future upgrades and maintenance.

Support QA and production migrations of developed code. Revisit the development process to fix bugs or address client or end user concerns and recommend upgrades for existing systems and programs.

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54151S Software

Senior

Provides complex software development related consulting services to clients by performing some or all of the following duties: Develop software solutions from start to finish, Design, develop, test, maintain and deliver software applications and reporting applications. Design and create reports, dashboards, and queries to provide data access to business users.

Troubleshoots at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices; at the logical level working with communication protocols. Participate in requirements gathering and design for ongoing development projects. Provide documentation for delivered projects and processes as a reference for future upgrades and maintenance.

Leads QA and production migrations of developed code. Revisits the development process to fix bugs or address client or end user concerns and recommend upgrades for existing systems and programs.

Bachelors 8

54151S Systems Administrator

SysAdmin is an information technology professional responsible for managing the software and hardware involved with running a computer network. Duties include tracking network traffic and activity, installing new software releases and system upgrades, OS and security patches, and resolving various software related problems. Perform database and system backups and recovery to restore and protect user information. Responsible to provide daily system hardware and Operating System checks and address hardware/software issues and optimize system performance.

Plans strategies to maintain system security on the computers and the network as a whole.

Assigns and updates security permissions for the system network and performs problem-solving tasks when alerted by a user or monitoring system. Works with various hardware and software vendors to troubleshoot and fix hardware and software issues.

Maintains data files and monitors system configuration to ensure data integrity. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Rely on team lead instructions and pre-established guidelines to perform the functions of the job.

Bachelors 3

54151S Systems Administrator - Senior

Performs SysAdmin functions at organization of enterprise level.

Maintains Enterprise physical & virtual server farm hosting various platforms and Operating Systems (Windows/Linux/UNIX etc.,) on enterprise class hardware to support various web, middle-tier, database applications and other business processing requirements. Perform and schedule software installations and upgrades to operating systems and layered software packages in accordance with established IT policies, procedures, and business requirements. Monitor and tune the systems to achieve optimum performance levels. Ensure server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.

Ensure data/media recoverability by implementing a schedule of system backups and database archive operations. Support media management through internal methods and procedures or through

Bachelors 6

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offsite storage and retrieval services. Develop and promote standard operating procedures. Conduct routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.

Develop and maintain a comprehensive operating system hardware and software configuration database/library of all supporting documentation. Requires leadership capabilities to manage junior SysAdmins and strong oral and written communication skills.

54151S Systems Analyst Analyzes an organization’s current computer systems and designs upgrades to help the organization function more efficiently.

Understanding the needs of an organization and its IT systems and researches new software and hardware solutions and evaluates the costs and benefits of implementing these new programs Analyzes functional digital technology systems (e.g., applications, software, architecture, etc.) and designs technical specifications. Develops block diagrams and logic flow charts.

Translates detailed system requirements into platforms and networks that can accommodate the requirements. Oversees the installation and configuring of new systems, customizing them for the organization. Prepares required documentation, including application-level, system-level documentation, and instructional manuals for training. Enhances systems to increase performance, increase security and/or improve efficiency. Provides technical direction to junior analysts. Possesses experience in information system design and exposure to enterprise architecture methodologies. Conducts tests to make sure the systems are working as expected.

Bachelors 4

54151S System Architect

- Senior

Develops, implements, and maintains servers as per an organization’s goals. Assesses the client’s requirements, and understands the client’s server architecture, standards, future technology plans thoroughly, and recommend emerging trends for both hardware and software infrastructure according to their research. Designs documents and develops architectural approaches. Provides technical advice for software development.

Assumes the role of a technology expert in addressing issues related to systems, compatibility, and software integration.

Partners with team members to strategize, develop, trial, and document features. Shall have extensive experience in designing, enabling, and maintaining mission critical systems, along with hands-on experience in all phases of development, database design, capacity planning, performance forecasting and system tuning.

Senior Systems Architects are involved early in the Client/Server development process to formulate project and implementation plans, and will periodically review, assess, and make midcourse recommendations in the implementation of Client/Server architecture. Senior System Architects will typically lead Client/Server development efforts. Will have strong verbal and written communication and presentation skills, in addition to organizational skills.

Bachelors 10

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54151S Systems

Responsible for designing, implementing, and maintaining the information technology systems for a client. Duties include designing the basic computing infrastructure to accomplish key tasks, establishing networking rules for cybersecurity, and troubleshooting network errors or other technical issues. Under general direction, formulates and defines specifications for complex operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from the manufacturer. Designs, codes, tests, debugs, and documents those programs.

Responsible for applications dealing with the overall operating system, such as sophisticated file maintenance routines, large telecommunications networks, computer accounting, and advanced mathematical/scientific software packages. Creates control features to ensure systems effectively meet the organization’s quality standards and engages in quality control procedures to ensure that systems are efficient and operational.

Competent to work at this highest technical level on all phases of software systems programming applications. May have responsibility for the evaluation of new and existing software products. May assist other systems programmers to effectively utilize the system’s technical software.

Bachelors 6

54151S Systems Engineer - Senior

Capable of handling everything about a client’s computer systems, including setting them up, making sure they work correctly and fixing things when they don’t work properly. Works independently as an expert consultant to the project organization to provide advanced technical expertise and guidance for significantly complex information technology problems. Leads complex IT project technical coordination resulting in documentation of the client’s concept of operations and requirements. Leads the implementation of engineering methodologies to meet the project technical requirements. Utilizes IT expertise to lead technical activities in areas such as software engineering, detailed design documentation, applications implementation, and test management in coordination with other internal support groups to facilitate resolution of customer problems.

Provides technical guidance by reviewing and recommending IT solutions to client problems based on an understanding of how IT products and services interrelate and support the client's mission.

Manages budgets for projects and leads a team of less senior team members and junior SEs, providing training and guidance when required.

Bachelors 10

54151S Test Automation Specialist

Designs and write programs that run automatic tests on new or existing software. Develop, apply and maintain quality standards for company products with adherence to both internal and external standards. Develops and executes software test plans. Analyzes and writes test standards and procedures. Maintains documentation of test results. Analyzes test results and recommends corrective actions. Must develop quality standards, control methods and theories to be utilized during manufacturing, testing and inspection to access product quality. Develop standards and procedures to provide quality guidance methods.

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Other standard duties include: Write and execute test plans and test cases for software applications.

Work closely with development teams on end-to-end testing;

Create and maintain test documentation; Write and administer Selenium, Jasmine, and API tests; Perform both manual and automation testing; Identify product defects, log issues into a bug tracking system, and verify fixes through various environments;

Investigate automation test failures; Make improvements to current testing framework where needed; and Research and develop new testing solutions and strategies. Familiarity with Linux, Continuous Integration, Amazon Web Services, and Python is expected.

54151S Test Automation Specialist - Senior

Possesses experience to lead a team of junior Test Automation Specialists. Designs and writes programs that run automatic tests on new or existing software. Develop, apply, and maintain quality standards for company products with adherence to both internal and external standards. Develops and executes software test plans. Analyzes and writes test standards and procedures.

Maintains documentation of test results. Analyzes test results and recommends corrective actions. Must develop quality standards, control methods and theories to be utilized during manufacturing, testing and inspection to access product quality. Develop standards and procedures to provide quality guidance methods.

Other standard duties include: Write and execute test plans and test cases for software applications; Work closely with development teams on end-to-end testing.

Create and maintain test documentation; Write and administer Selenium, Jasmine, and API tests; Perform both manual and automation testing; Identify product defects, log issues into a bug tracking system, and verify fixes through various environments;

Investigate automation test failures; Make improvements to current testing framework where needed; and Research and develop new testing solutions and strategies. Familiarity with Linux, Continuous Integration, Amazon Web Services, and Python is expected.

Bachelors 10

54151S User Experience (UX) Designer

Responsible for monitoring user experience and ensuring that websites, software programs and products are easy to use.

Reviews user feedback to determine potential defects or areas for clarity, working closely with other IT professionals and company personnel to refine user experience and performs usability tests on software products or website features to ensure functionality.

Leads the creative direction of the team in ensuring he creation and implementation of customized experiences for digital users and conducting user research, including interviews and surveys for use in sitemaps, developing wireframes, and prototypes, HTML/CSS mockups, comps. Understands product specifications and user psychology and predict what might work for both and perform tests on user interface elements such as CTAs, layouts, target links, landing pages and banners. Additionally, the User Experience Designer is responsible for managing and mentoring junior designers and researchers and providing guidance on the

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implementation of UX research techniques and testing activities to assess user behavior.

54151S User Experience (UX) Designer - Senior

Tackles undefined, complex projects and oversees all user experience and design aspects of the product/service ensuring that websites, software programs and products are easy to use.

The Senior UX Researcher/Designer leads projects from beginning to end and works with the design and creative team to develop a cohesive experience throughout in order to increase user satisfaction. Practices user-centered design and understands the creative requirements across all aspects of the discipline: user research, service design, user experience design, interaction design, visual design, and content. Designs and supports the development of wireframes, mockups, prototypes, and other artifacts. Leads usability studies and user testing. Drives alignment via design facilitation and presentation skills, synthesizes multiple inputs and feedback from stakeholders into a cohesive approach and mentor junior designers and onboards others onto projects.

Bachelors 8

54151S UI Designer Responsible for the look and feel of digital products including websites, and mobile applications to deliver user experiences that meet client needs and employ usability best practices. design user-friendly interfaces that make it easy for users to interact with the product. Responsible for creating visual elements, such as logos and graphics, as well as layouts and navigation systems.

Common tasks include the creation of wireframes, prototypes, and high-fidelity mockups, as well as conducting user research and testing to validate design decisions. Helps lead user experience design tasks, includes facilitating high-level client discussions for information architecture development, guiding the research team, and collaborating closely with UX developers and product managers to make a user experience as aesthetically pleasing, seamless, and cohesive as possible. Must be confident in their use of industry-standard software for design and graphical interfaces.

Bachelors 5

54151S UI Designer - Senior

Manages the process of developing the visual and interactive elements of software and mobile applications or websites to support a seamless user experience with visual and interactive elements that make products aesthetically pleasing and easy to navigate for users. Develops ideas for UI design elements and crafts online user experiences that meet client needs and employ usability best practices for large-scale websites or digital applications. Leads information architecture tasks, includes facilitating high-level client discussions for information architecture development, guiding the research team, and collaborating with the development team of UX designers, product managers, engineers, developers, and other product development process stakeholders. Conducts research on users, product designs and industry best practices. Ensure products are Section 508 compliant and establishes and maintains style guides for UI design best practices. Supports and coaches junior-level UI Designers.

Bachelors 8

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54151S Web Developer Designs, develops, troubleshoots, debugs, and implements software code (such as HTML, CSS, and JavaScript) and content management systems for front and back-end components of the website. Communicates with clients to determine their needs and design preferences and works with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website. Responsible for interface implementation. Integrates web applications with backend databases. Deploys large web-based transaction systems using application servers. Researches, tests, builds, and coordinates the integration of new products per production and client requirements. Builds and optimizes secure web pages for security of sensitive and critical information. Performs routine site audits, as well as ongoing operations and maintenance.

Bachelors 2

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541611 Agile Coach Transforming projects to deliver lasting, positive change while helping the team improve and deliver on time on new projects and transitioning existing work practices. The Agile coach works directly with information technology or network project teams leading the development process and coaching the team on Agile concepts.

The Agile Coach will work with project teams to analyze current systems and processes and design a strategy for adopting agile best practices. The Agile Coach will communicate Agile principles, scrum practices, and overall operating model across the organization and will champion the use of metrics and other objective measures by teams.