MAS - Quality Support, Inc. - GS00F0068M

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Attached to
Federal Supply Schedule GS00F0068M Federal contract IDV
Contract number
GS00F0068M
Issued by
GSA Federal Acquisition Service

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Quality Support, Inc. Pricelist and/or Vendor Terms and Conditions for GS00F0068M, a Federal Supply Schedule awarded to Quality Support, Inc., under The Professional Services Schedule (PSS)

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Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up -to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: GSAAdvantage.gov.

Multiple Award Schedule

Federal Supply Group: Professional Services Class: R708

Contract Number: GS-00F-0068M

For more information on ordering from Federal Supply Schedules go to the GSA

Schedules page at GSA.gov.

Contract Period: May 16, 2002 - May 15, 2022

Contractor: Quality Support, Inc.

2560 Huntington AVE STE 502

Alexandria, VA 22303-1447

Telephone: (571) 777-6561

Extension: 007

FAX Number:

Web Site: www.qualitysupport.com

E-mail: sbeaulieu@qualitysupport.com

Contract Administration: Scott Beaulieu

Business Size: Small Business

Effective as of PS-0059 dated January 24, 2022

Prices Shown Herein are Net (discount deducted)

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to item descriptions and awarded price(s):

SIN Recovery SIN Description

561920 561920RC Conference, Meeting, Event and Trade Show Planning Services

541611 541611RC Management and Financial Consulting, Acquisition and

Grants Management Support, and Business Program and Project Management Services

541910 541910RC Marketing Research and Analysis

541810ODC 541810ODCRC Other Direct Costs for Marketing and Public Relations Services

541219 541219RC Budget and Financial Management Services

541330ENG 541330ENGRC Engineering Services

541420 541420RC Engineering System Design and Integration Services

OLM OLMRC Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See price list starting on Page 4

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. See page 12

2. Maximum Order: $1,000,000.00 All SINs except OLM which is $250,000

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Domestic only

5. Point(s) of production (city, county, Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None

8. Prompt payment terms: Information for Ordering Off ices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. Net 30 days

9. Foreign items (list items by country of origin): None

10a. Time of Delivery (Contractor insert number of days): To Be Determined at the Task Order level

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. To Be

Determined at the Task Order level

10c. Overnight and 2-day delivery. To Be Determined at the Task Order level

10d. Urgent Requirements. To Be Determined at the Task Order level

11. F.O.B Points(s): Destination

12a. Ordering Address(es): Same as Contractor

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Same as company address

14. Warranty provision.: Standard Commercial Warranty Terms & Conditions

15. Export Packing Charges (if applicable): Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable): Not Applicable

17. Terms and conditions of installation (if applicable): Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): Not Applicable

18b. Terms and conditions for any other services (if applicable): Not Applicable

19. List of service and distribution points (if applicable): Not Applicable

20. List of participating dealers (if applicable): Not Applicable

21. Preventive maintenance (if applicable): Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found

(e.g. contactor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/. Not Applicable

23. Unique Entity Identifier: DUNS 077523426

24. Notification regarding registration in System for Award Management (SAM) database:

Contractor registered and active in SAM

Final Pricing: The rates shown below include the Industrial Funding Fee (IFF) of 0.75%.

http://www.section508.gov/

Quality Support Services Pricing

Year 20

May 16, 2021 to

May 15, 2022

SIN Labor Category GSA PRICE + IFF

541219 Account Support I** $41.73

541219 Account Support II** $51.93

541219 Account Support III** $60.29

541611 Acquisition Specialist $74.04

541910, 561920 Administrative Assistant** $64.33

541219 Analyst (Financial Analyst) $79.39

541219 Analyst Assistant (Financial Analyst Assistant) $42.27

541219 Analyst Liaison Officer (Financial Liaison) $76.83

541219 Analyst Specialist (Financial Specialist) $53.49

541611 Buyer I $47.85

541611 Buyer II $52.90

541611 Buyer III $69.03

541611 Buyer IV $86.75

541910, 561920 Conference Coordinator $87.15

541910, 561920 Conference Director $107.74 541910, 561920 Conference Manager $90.66

541910, 561920 Conference Support Specialist $52.29

541611 Configuration Management Specialist I $66.15

541611 Configuration Management Specialist II $77.25

541611 Configuration Management Specialist III $83.80

541611 Configuration Management Specialist IV $96.87

541611 Configuration Management Specialist V $116.82

541611 Configuration Management Specialist VI $125.74

541611 Contract Program Manager $111.07

541611 Contract Support I $40.38

541611 Contract Support II $51.40

541611 Contract Support III $66.09

541611 Contract Support IV $91.79

541611 Contract Support V $110.16

541910, 561920 Customer Support Specialist $35.52

541910, 561920 Data Entry Level 1** $47.13 541910, 561920 Data Entry Level 2** $48.49

541611 Economic Analyst $99.60

541330ENG Electrical Engineer I $60.52

541330ENG Electrical Engineer II $70.64

May 16, 2021 to

May 15, 2022

SIN Labor Category GSA PRICE + IFF

541330ENG Electrical Engineer III $90.95

541330ENG Electrical Engineer IV $103.79

541330ENG Electrical Engineer V $119.24

541420 Electronics Technician I** $46.90

541420 Electronics Technician II** $55.57

541420 Electronics Technician III** $64.22

541420 Electronics Technician IV** $73.13

541330ENG Engineer I $63.39

541330ENG Engineer II $68.81

541330ENG Engineer III $101.50

541330ENG Engineer IV $114.72

541330ENG Engineer IX $230.67

541330ENG Engineer V $137.67

541330ENG Engineer VI $165.21

541330ENG Engineer VII $183.57

541330ENG Engineer VIII $206.51

541330ENG Engineering Assistant I $43.65

541330ENG Engineering Assistant II $48.75

541330ENG Engineering Assistant III $53.85

541330ENG Engineering Support I** $25.46

541330ENG Engineering Support II** $28.32

541330ENG Engineering Support III** $32.23

541330ENG Engineering Support IV** $33.42

541611 Executive 1 $108.07

541611 Executive 2 $129.68

541611 Executive 3 $158.49

541611 Executive Officer 1 $180.09

541611 Executive Officer 2 $216.16

541910, 561920 Financial/Contracts Administrator $107.74

541611 Graphic Artist I $52.98

541611 Graphic Artist II $60.65

541611 Graphic Artist III $74.03

541611 Graphic Artist IV $82.95

541611 Graphic Artist V $93.25

541611 Graphic Artist VI $105.29

May 16, 2021 to

May 15, 2022

SIN Labor Category GSA PRICE + IFF

541910, 561920 Information Specialist $55.26

541611 Management Analyst I $57.12

541611 Management Analyst II $71.27

541611 Management Analyst III $92.08

541611 Management Consultant III $222.42

541420 Manufacturing Support Technician I** $28.13

541420 Manufacturing Support Technician II** $30.96

541420 Manufacturing Support Technician III** $35.18

541420 Manufacturing Support Technician IV** $38.75

541420 Manufacturing Support Technician** $26.27

541420 Manufacturing Technician/Assembler ** $35.63

541420 Manufacturing Technician/Assembler I** $37.51

541420 Manufacturing Technician/Assembler II** $43.14 541420 Manufacturing Technician/Assembler III** $46.90

541420 Manufacturing Technician/Assembler IV** $50.64 541420 Manufacturing Technician/Assembler IX** $79.97

541420 Manufacturing Technician/Assembler V** $55.33

541420 Manufacturing Technician/Assembler VI** $61.33 541420 Manufacturing Technician/Assembler VII $67.32

541420 Manufacturing Technician/Assembler VIII** $73.92 541420 Manufacturing Technician/Assembler X** $85.72

541330ENG Materials Engineer I $70.90

541330ENG Materials Engineer II $85.99

541330ENG Materials Engineer III $98.88

541330ENG Mechanical Engineer I $65.33

541330ENG Mechanical Engineer II $71.25

541330ENG Mechanical Engineer III $89.18

541330ENG Mechanical Engineer IV $101.42

541330ENG Product Test Engineer I $59.74

541330ENG Product Test Engineer II $65.54

541330ENG Product Test Engineer III $72.13

541611 Program Manager I $129.67

541611 Program/Project Manager II $94.19

541611 Program/Project Manager III $112.20

541611 Project Coordinator $43.07

541611 Project Coordinator I $49.27

541611 Project Coordinator II $66.46

May 16, 2021 to

May 15, 2022

SIN Labor Category GSA PRICE + IFF

541611 Project Coordinator III $99.33

541910, 561920 Project Manager 1 $59.19

541910, 561920 Project Manager 2 $80.21

541611 Project Scheduler $86.07

541910, 561920 Public Relations Specialist $46.93

541330ENG Quality Assurance Engineer I $53.79

541330ENG Quality Assurance Engineer II $62.01

541330ENG Quality Assurance Engineer III $76.73

541330ENG Quality Assurance Engineer IV $91.17

541330ENG Quality Assurance Engineer V $111.46

541330ENG Quality Assurance Engineer VI $125.79

541611 Quality Assurance Manager I $91.96

541611 Quality Assurance Manager II $96.06

541910, 561920 Reproduction Specialist $41.32

541611 Research Scientist I $55.03

541611 Scanning Technician** $31.56

541910, 561920 Sr. Administrative Assistant $69.74

541910, 561920 Sr. Customer Support Specialist $40.63

541330ENG Systems Engineer I $55.96

541330ENG Systems Engineer II $74.28

541330ENG Systems Engineer III $107.02

541330ENG Systems Engineer IV $126.23

541910, 561920, 541611 Task Lead

$51.31

541910, 561920 Technical Support Specialist $84.65

541611 Technical Writer I $49.36

541611 Technical Writer II $58.06

541611 Technical Writer III $73.34

541611 Technical Writer IV $89.79

541910, 561920 Technical Writer/Editor $135.45

541330ENG Test Engineer II $71.97

541330ENG Test Engineer III $102.55

541611 Training Coordinator $70.06

Service Contract Labor Standards/Service Contract Act (SCLS/SCA) Matrix

SCLS MATRIX

SCLS Eligible Contract

Labor Category SCLS Equivalent Code / Title

WD

Number

Administrative Assistant** 01020 - Administrative Assistant 2015-4282

Data Entry Level 1** 01051 - Data Entry Operator I 2015-4282

Data Entry Level 2** 01052 - Data Entry Operator II 2015-4282

Sr. Administrative Assistant** 01020 - Administrative Assistant 2015-4282

Sr. Customer Support Specialist** 01043 Customer Service Representative III 2015-4282

Scanning Technician** 01070 - Document Preparation Clerk 2015-4282

Technical Writer I** 30461 - Technical Writer I 2015-4282

Technical Writer II** 30462 - Technical Writer II 2015-4282

Account Support I** 01011 - Accounting Clerk I 2015-4282

Account Support II** 01012 - Accounting Clerk II 2015-4282

Account Support III** 01013 - Accounting Clerk III 2015-4282

Electronics Technician I** 23181 - Electronics Technician Maintenance I 2015-4282

Electronics Technician II** 23182 - Electronics Technician Maintenance II 2015-4282

Electronics Technician III** 23183 - Electronics Technician Maintenance III 2015-4282

Electronics Technician IV** 23183 - Electronics Technician Maintenance III 2015-4282

Engineering Support I** 30081 - Engineering Technician I 2015-4282

Engineering Support II** 30082 - Engineering Technician II 2015-4282

Engineering Support III** 30083 - Engineering Technician III 2015-4282

Engineering Support IV** 30084 - Engineering Technician IV 2015-4282

Manufacturing Support Technician** 21410 - Warehouse Specialist 2015-4282

Manufacturing Support Technician I** 21410 - Warehouse Specialist 2015-4282

Manufacturing Support Technician II** 21410 - Warehouse Specialist 2015-4282

Manufacturing Support Technician III** 21410 - Warehouse Specialist 2015-4282

Manufacturing Support

Technician IV** 21410 - Warehouse Specialist 2015-4282

Manufacturing Technician/Assembler **

30081 - Engineering Technician I 2015-4282

Technician/Assembler I**

30081 - Engineering Technician I 2015-4282

Technician/Assembler II**

30082 - Engineering Technician II 2015-4282

SCLS MATRIX

SCLS Eligible Contract

Labor Category SCLS Equivalent Code / Title

WD

Number

Technician/Assembler III**

30083 - Engineering Technician III 2015-4282

Technician/Assembler IV**

30084 - Engineering Technician IV 2015-4282

Technician/Assembler IX**

30086 - Engineering Technician VI 2015-4282

Technician/Assembler V**

30085 - Engineering Technician V 2015-4282

Technician/Assembler VI**

Technician/Assembler VII

Technician/Assembler VIII**

Technician/Assembler X**

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

Below are the awarded ODCs. There is no annual escalation on ODCs.

SIN SUPPORT PRODUCT/ LABOR (ODCs) CEILING

PRICE/RATE

OFFERED TO GSA

(including IFF)

Unit of

Issue

541810ODC Meeting Room (up to 100 people) $ 1,000.00 Day

541810ODC Breakout Room (up to 100 people) $ 1,000.00 Day

541810ODC Amphitheater (up to 400 people) $ 3,000.00 Day

541810ODC Projector Screen 10x10 $ 72.60 Each/Day

541810ODC Wireless Lavaliere Microphone $ 250.80 Each/Day

541810ODC Wireless Hand Held Microphone $ 112.80 Each/Day

541810ODC Wired Microphone $ 59.40 Each/Day

541810ODC Computer (desktop or laptop) $ 100.00 Each/Day

541810ODC LCD Projector $ 924.00 Each/Day

541810ODC Walkie Talkie $ 25.00 Each/Day

541810ODC Printer $ 100.00 Each/Day

541810ODC Copier-fax-printer (all-in-one) $ 100.00 Each/Day

541810ODC Flip Chart $ 26.25 Each/Day

541810ODC Badge Boards $ 47.00 Each

541810ODC High Speed Internet Line $ 750.00 Each/Day

541810ODC Land Line Phone Line $ 211.50 Each/Day

541810ODC Pocket Folders $ 11.08 10/Pack

541810ODC Pens $ 1.45 Dozen

541810ODC Labels $ 29.39 1000/Box

541810ODC Binders 2" $ 4.50 Each

541810ODC #10 Envelopes $ 4.82 500/Box

541810ODC 9x12 Envelopes $ 11.54 100/Box

541810ODC Rewritable CDs $ 37.46 50/Pack

541810ODC Tabs- 5 Index $ 1.94 Each

541810ODC Name Badge Holders & Inserts $ 63.74 100

541810ODC Reproduction Paper $ 31.49 Carton

541810ODC Tent Cards $ 21.41 50/Box

541810ODC Signs $ 229.75 Each

541810ODC Tote Bags $ 85.00 Bag

541810ODC Hotel Drayage $ 20.00 Piece

541810ODC Photocopying- b/w $ 0.10 Page

541810ODC Photocopying- color $ 0.08 Page

541810ODC Badge Insert Production full color $ 0.17 Each

541810ODC Project Manager II $ 48.76 Hour

541810ODC Audio Engineer $ 48.76 Hour

541810ODC Screen Projection Engineer $ 48.76 Hour

SIN SUPPORT PRODUCT/ LABOR (ODCs) CEILING

PRICE/RATE

OFFERED TO GSA

(including IFF)

Unit of Issue

541810ODC Video Projectionist $ 47.50 Hour

541810ODC Lighting Operator $ 47.50 Hour

541810ODC Overf low Manager $ 48.76 Hour

541810ODC AV Technician $ 250.00 Day

541810ODC Sign Language Interpreter $ 335.38 Day

541810ODC Facilitator $ 500.00 Day

541810ODC Rapportour $ 40.00 Hour

541810ODC Senior Rapportour $ 42.00 Hour

541810ODC Web Designer $ 65.00 Hour

541810ODC Honorarium $ 500.00 Day

541810ODC Security Guard $ 18.00 Guard/Hour

541810ODC Meal $ 44.00 Person

541810ODC Break $ 9.45 Person

QSI Labor Category Descriptions

SIN Service Description Minimum Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both

541910, 561920

Administrative Assistant** Supports project staff in meeting the administrative requirements of projects. Assists with the coordination of meetings, travel arrangements, and office schedules.

Helps prepares project reports from materials provided by project staff. May be responsible for timecard and travel expense voucher submittals, and other administrative duties. Duties may include word processing, copying, faxing, generation of name tags, signs, correspondence with client and constituents (phone, e-mail, fax), reception of guests at conferences, and preparing conference materials/package (i.e., agenda, handouts, publications and promotional items).

Works under daily supervision.

High School 1 Microsoft Office

(MOS)

Certification

None Both

541910, 561920

Conference Coordinator Under the supervision of the Conference Manager, the Conference Coordinator's duties shall include, but not be limited to: prepares documentation to include promotional/ registration materials, confirmations, presentations, participant list, pre-event roster, welcome letters, conference evaluation forms. Develop and maintain conference database, verify accuracy via phone, email, fax, etc. Receive and record conference registration and fees into conference database. Verify onsite attendance with conference database. Provide updated lists of participants to Conference Manager for distribution to client. Reconcile registered/ confirmed participants with room reservations, resolve any discrepancies and include in status reports.

Arrange/Coordinate air/ground transportation and hotel accommodations. Prepare weekly conference management activity reports to submit to Conference Manager. Provide support for onsite Business Center.

Collect and tabulate conference evaluation forms.

High School 1 Microsoft Office

(MOS)

Certification

None Customer Facility

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both

541910, 561920

Conference Director The Conference Director is responsible for the full completion of all contract tasks and deliverables.

Manages a professional conference management team and provides strategic planning to coordinate administrative and logistical support for international elections with an international humanitarian organization.

Negotiates property and equipment leases. Provides financial analysis: budget generation, ongoing analysis of expenditures to ensure adherence to budget, including direct labor. Develops travel procedure to facilitate reconciliation and refunds. Manages national and international training programs. Interviews and hires technical, administrative and management personnel.

High School 5 Microsoft Office

(MOS)

Certification

None Customer Facility

541910, 561920

Conference Manager The Conference Manager is responsible for all conference activities and tasks. Manages a professional conference management team. Oversees all conference logistics and planning activities. Negotiates property and equipment leases. Provides ongoing analysis of expenditures to ensure adherence to budget, including direct labor. Manages travel plans for conference participants and staff. Coordinates conference events with conference and facility staff. Prepares conference reports. Oversees conference expense reimbursement process.

High School 2 Microsoft Office

(MOS)

Certification

None Customer Facility

541910, 561920

Conference Support Specialist The Conference Support Specialist's duties will include, but not be limited to: Set-up and maintain registration desk. Direct participants to designated areas. Assist Technical Support Specialist as needed. Answer questions from participants regarding conference information and specified instructions given by team leaders or chairpersons. Provide assistance with display setup. Respond to conference room contingencies.

Assist Administrative Assistant in preparing conference packages, table tents and name badges. Assist participants with reformatting and generating presentation materials. Maintain cleanliness and order of conference rooms being used by participants. Prepare conference materials for shipping/ transport. Perform other administrative functions, as required.

High School 1 Microsoft Office

(MOS)

Certification

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both

541910, 561920

Customer Support Specialist Responds to telephone inquiries and provides information about services. Refers calls to other agencies/programs as appropriate. Refers difficult or complex questions to supervisors/Senior Customer Support Specialists. Enters call data into database.

Maintains up-to-date knowledge of topics in order to respond to inquiries.

High School 1 Microsoft Office

(MOS)

Certification

None Customer Facility

541910, 561920

Data Entry Level 1** Enters data into computerized form. Validates data. May talk to customer during or after data entry to obtain data.

Performs quality check on work. Works under daily supervision of senior staff.

High School 1 Microsoft Office

(MOS)

Certification

None Customer Facility

541910, 561920

Data Entry Level 2** Enters data into computerized form. Validates data. May talk to customer during or after data entry to obtain data.

Performs quality check on work. Works under daily supervision of senior staff.

High School 2 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Executive 1 Researches and analyzes routine administrative and/or operational support matters. Presents management with recommendations based on the results of analysis.

Collects, processes, and compiles data in accordance with established guidelines. Prepares, edits, reviews, and tracks various documents and reports. Handles sensitive data at the task level. Prioritizes, facilitates, and quality controls administrative actions. Schedules appointments, arranges travel and lodging and maintains calendars.

Bachelors 3 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Executive 2 Researches and analyzes routine administrative and/or operational support matters. Presents management with recommendations based on the results of analysis.

Collects, processes, and compiles data in accordance with established guidelines. Prepares, edits, reviews, and tracks various documents and reports. Handles sensitive data at the task level. Prioritizes, facilitates, and quality controls administrative actions. Schedules appointments, arranges travel and lodging and maintains calendars.

Bachelors 4 Microsoft Office

(MOS)

Certification

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both

541611 Executive 3 Researches and analyzes routine administrative and/or operational support matters. Presents management with recommendations based on the results of analysis.

Collects, processes, and compiles data in accordance with established guidelines. Prepares, edits, reviews, and tracks various documents and reports. Handles sensitive data at the task level. Prioritizes, facilitates, and quality controls administrative actions. Schedules appointments, arranges travel and lodging and maintains calendars.

Bachelors 5 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Executive Officer 1 Plans, develops, manages and analyzes special projects/tasks in high- level setting to ensure that implementation and prescribed activities are carried out in accordance with specified objectives. Directs and coordinates project activities and may exercise control over personnel responsible for specific functions or phases of the project. Reviews reports and records of activities to ensure progress is being accomplished toward specified objectives and modifies or changes methodology as required to redirect activities and attain objectives. Prepares detailed reports for superiors and controls expenditures in accordance with budget allocations. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks that include leading and directing the work of others. A wide degree of creativity and latitude are expected.

Bachelors 4 Microsoft Office

(MOS)

Certification

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both

541611 Executive Officer 2 Plans, develops, manages and analyzes special complex projects/tasks at highest organizational levels to ensure that implementation and prescribed activities are carried out in accordance with specified objectives. Plans and develops methods and procedures for implementing projects, directs and coordinates project activities, and may exercise control over personnel responsible for specific functions or phases of the project. Reviews reports and records of activities to ensure progress is being accomplished toward specified objectives and modifies or changes methodology as required to redirect activities and attain objectives. Prepares detailed reports for superiors and controls expenditures in accordance with budget allocations. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks that include leading and directing the work of others. A wide degree of creativity and latitude are expected.

Bachelors 5 Microsoft Office

(MOS)

Certification

None Customer Facility

541910, 561920

Financial/Contracts Administrator Supports the Program Manager and/ or Project Manager in meeting the administrative requirements of large projects. Manages all aspects of contract administration, and coordinates estimates of costs, performance requirements, and delivery schedules. Prepares budgets, bids, specifications, and progress reports. Tracks contract resources and ensures compliance to contract specifications. Works independently without direct supervision. Process invoices and receiving reports via electronic systems such as Wide Area Workflow (WAWF). Review payment status in Accounts Payable systems such as the Integrated Accounts Payable System (Air Force) and the Base Query (Air Force) system. Work with vendors on invoice issues and/or problems. Train users (government) on WAWF.

Coordinate with government accounting systems, such as DFAS, to ensure timely input of invoices and receiving reports.

Bachelors 5 Microsoft Office

(MOS)

Certification

None Customer Facility

541910, 561920

Information Specialist Maintain computerized database or other simple application. Input data into system/ database. Verify accuracy and integrity of data. Produce reports and mailing lists/labels as required.

High School 2 Microsoft Office

(MOS)

Certification

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both

541611 Management Consultant III Researches and analyzes basic and complex issues surrounding the processes and systems of an organization. Makes recommendations surrounding improving processes, efficiency and practices. Simulates and tests process improvements. Communicates changes and may provide training to impacted business units. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks that include leading and directing the work of others. A wide degree of creativity and latitude are expected.

Bachelors 15 Microsoft Office

(MOS)

Certification

None Customer Facility

541910, 561920

Project Manager 1 Formulates and enforces work standards, assigns program schedules, reviews work, supervises program personnel, and communicates policies, purposes, and goals of the organization to subordinates. Is responsible for overall program performance.

Bachelors 3 Microsoft Office

(MOS)

Certification

None Customer Facility

541910, 561920

Project Manager 2 Directs completion of tasks within estimated time frames and budget constraints. Schedules and assigns duties to subordinates and subcontractors and ensures assignments are completed as directed. Formulates and enforces work standards, assigns program schedules, reviews work, supervises program personnel, and communicates policies, purposes, and goals of the organization to subordinates. Is responsible for overall program performance.

Bachelors 5 Microsoft Office

(MOS)

Certification

None Customer Facility

541910, 561920

Public Relations Specialist Uses telephone to contact clients or customers. Explains program details and discusses involvement. Coordinates schedules and provides directions. Follows up to ensure maximum participation. Maintain paperwork and proper logs of all calls. Requires minimal supervision.

High School 1 Microsoft Office

(MOS)

Certification

None Customer Facility

541910, 561920

Reproduction Specialist Makes copies of documents. Collates and staples, and staples and inserts into binders as required. Checks documents for quality control. Interacts with customers to receive documents and notify when complete. Works under daily supervision of senior staff.

High School 1 Microsoft Office

(MOS)

Certification

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both

541910, 561920

Sr. Administrative Assistant** Supports the Program Manager and/ or Project Manager in meeting the administrative requirements of projects.

Coordinates meetings, travel arrangements, and office schedules. Prepares project reports from materials provided by project staff. May be responsible for timecard and travel expense voucher submittals, and other administrative duties. Works under minimal supervision. Duties may include word processing, copying, faxing, generation of name tags, signs, correspondence with client and constituents (phone, e-mail, fax), reception of guests at conferences, and preparing conference materials/package (i.e., agenda, handouts, publications and promotional items).

High School 3 Microsoft Office

(MOS)

Certification

None Both

541910, 561920

Sr. Customer Support Specialist** Responds to telephone inquiries and provides information about services. Handles difficult or complex questions referred by Customer Support Specialists.

Refers calls to other agencies/programs as appropriate.

Enters call data into database. Reviews database for accuracy. Provides some staff leadership and supervision. Maintains up-to-date knowledge of topics in order to respond to inquiries.

high School 2 Microsoft Office

(MOS)

Certification

None Customer Facility

541910, 561920, 541611

Task Lead Responsible for overseeing the accomplishment of specific tasks on the project, and oversees staff assigned to them. Reviews work for quality and reports any problems to upper management while proposing solutions. May be required to meet schedules and complete task within budgets.

High School 3 Microsoft Office

(MOS)

Certification

None Customer Facility

541910, 561920

Technical Support Specialist Assembles, installs, operates, maintains, and repairs computers and related devices. Manages data systems and networks. Evaluates and recommends solutions for business needs. Provides information regarding status of equipment to management as required.

High School 3 Microsoft Office

(MOS)

Certification

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both

541910, 561920

Technical Writer/Editor Writes and edits documents, including conference materials, operational reports, technical manuals, and other types of publications. Coordinates with graphic artists and writers in preparing documents for internal and external distribution. Conducts technical research and collaborates with technical professionals. May write manuals and documentation at user level, technical support level, or both. Works independently with minimal direct supervision.

Bachelors 5 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Acquisition Specialist The Acquisition Specialist provides support to the Government staff in developing and implementing an effective and efficient procurement strategy, enhancing the Government's capability to implement and administer contracts. Provides expert advice on acquisition policies, regulations and procedures to the Acquisition Team, Contracting Officer (CO), COR, and Project Managers.

Limited Pre Award Acquisition Support (Administration).

Post Award Acquisition Support (Administration).

Compliance (Oversight and Best Practices).

In addition to a degree, and/or three (3) years of general office experience, including three (3) years of experience with federal acquisition with direct knowledge and understanding of contract regulations; three (3) years of written and oral communications in an office environment, including; three (3) years of developing, integrating, and implementing acquisition solutions for diverse, highly complex requirements across multiple areas and disciplines; three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook.

Bachelors 3 Microsoft Office

(MOS)

Certification

Secret (may require Top Secret)

Customer Facility

541611 Buyer I Assists in purchasing materials, supplies and services at the most favorable terms for the organization. Qualifies vendors, evaluates bids, and negotiates prices and terms for purchased goods and services. Tracks purchases, monitors vendor quality, and maintains a current database of vendor information. Negotiates individual purchase agreements up to $250K for approval. In lieu of degree, 4+ years of relevant experience.

Bachelors 0 Microsoft Office

(MOS)

Certification

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both

541611 Buyer II Assists in purchasing materials, supplies and services at the most favorable terms for the organization. Qualifies vendors, evaluates bids, and negotiates prices and terms for purchased goods and services. Tracks purchases, monitors vendor quality, and maintains a current database of vendor information. Negotiates individual purchase agreements up to $500K for approval. In lieu of degree, 4+ years of relevant experience.

Bachelors 3 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Buyer III Assists in purchasing materials, supplies and services at the most favorable terms for the organization. Qualifies vendors, evaluates bids, and negotiates prices and terms for purchased goods and services. Tracks purchases, monitors vendor quality, and maintains a current database of vendor information. Negotiates individual purchase agreements up to $1M for approval.In lieu of degree, 4+ years of relevant experience.

Bachelors 6 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Buyer IV Manages the purchasing of materials, supplies and services at the most favorable terms for the organization.

Qualifies vendors, evaluates bids, and negotiates prices and terms for purchased goods and services. Tracks purchases, monitors vendor quality, and maintains a current database of vendor information. Negotiates individual purchase agreements over $1M for approval.

In lieu of degree, 4+ years of relevant experience.

Bachelors 10 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Configuration Management Specialist I

The candidate is responsible for contract administration, contract data requirements lists, contract data generation, tracking, and reporting. Candidate will also be responsible for data quality checks, version control, and data management files. Must be able to manage a contract portfolio up to $10M. In lieu of degree, 4+ years of relevant experience.

Bachelors 0 Microsoft Office

(MOS)

Certification

Secret Customer Facility

541611 Configuration Management Specialist II

The candidate is responsible for contract administration, contract data requirements lists, contract data generation, tracking, and reporting. Candidate will also be responsible for data quality checks, version control, and data management files. Must be able to manage a contract portfolio up to $25M. In lieu of degree, 4+ years of relevant experience.

Bachelors 2 Microsoft Office

(MOS)

Certification

Secret Customer

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both

541611 Configuration Management Specialist III

The candidate is responsible for contract administration, contract data requirements lists, contract data generation, tracking, and reporting. Candidate will also be responsible for data quality checks, version control, and data management files. Must be able to manage a contract portfolio upto $50M. In lieu of degree, 4+ years of relevant experience.

Bachelors 4 Microsoft Office

(MOS)

Certification

Secret Customer Facility

541611 Configuration Management Specialist IV

The candidate is responsible for contract administration, contract data requirements lists, contract data generation, tracking, and reporting. Candidate will also be responsible for data quality checks, version control, and data management files. Must be able to manage a contract portfolio up to $75M. In lieu of degree, 4+ years of relevant experience.

Bachelors 7 Microsoft Office

(MOS)

Certification

Secret Customer Facility

541611 Configuration Management Specialist V

The candidate is responsible for contract administration, contract data requirements lists, contract data generation, tracking, and reporting. Candidate will also be responsible for data quality checks, version control, and data management files. Must be able to manage a contract portfolio up to $100M. In lieu of degree, 4+ years of relevant experience.

Bachelors 10 Microsoft Office

(MOS)

Certification

Secret Customer Facility

541611 Configuration Management Specialist VI

The candidate is responsible for contract administration, contract data requirements lists, contract data generation, tracking, and reporting. Candidate will also be responsible for data quality checks, version control, and data management files. Must be able to manage a contract portfolio over $100M. In lieu of degree, 4+ years of relevant experience.

Bachelors 15 Microsoft Office

(MOS)

Certification

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both

541611 Contract Program Manager The Contract Program Manager will serve as the primary interface with the Contracting Officer (CO) and Contracting Officer Representative (COR) across all active contracts. The Contract Program Manager will monitor contract performance to include: budget, performance, and deliverables. Other responsibilities include management of subcontractors, financial tracking and monitoring of contract compliance. The Contract Program Manager will communicate contract goals and objectives to the administrative and analyst staff. The Program Manager is responsible for excellent and compliant contract performance. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The Program Manager will liaise with Government staff and have full authority to act on behalf of the Contractor within the scope of operations at the location, including personnel management, supervision, and hire/fire authority.

In addition to a degree, ten (10) years of progressive experience in an office environment, including three (3) years managing a team on a federal or commercial contract of similar size and scope, and; experience using a variety of office software, including: MS Word, MS Power Point, MS Excel, MS Share Point, and MS Outlook.

Bachelors 10 Microsoft Office

(MOS)

Certification

Top Secret Customer Facility

541611 Contract Support I The candidate is responsible for assisting with contract performance, work with different levels of personnel to analyze and manage contract activities and strategy, report status to management, and act as a liaison between internal and external parties. Assists with contract portfolios up to $10M. In lieu of H.S. Diploma, no education is required.

High School 0 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Contract Support II The candidate is responsible for assisting with contract performance, work with different levels of personnel to analyze and manage contract activities and strategy, report status to management, and act as a liaison between internal and external parties. Assists with contract portfolios up to $25M. In lieu of degree, 4+ years of relevant experience.

Bachelors 2 Microsoft Office

(MOS)

Certification

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both

541611 Contract Support III The candidate is responsible for assisting with contract performance, work with different levels of personnel to analyze and manage contract activities and strategy, report status to management, and act as a liaison between internal and external parties. Assists with contract portfolios up to $50M. In lieu of degree, 4+ years of relevant experience.

Bachelors 4 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Contract Support IV The candidate is responsible for assisting with contract performance, work with different levels of personnel to analyze and manage contract activities and strategy, report status to management, and act as a liaison between internal and external parties. Assists with contract portfolios up to $75M. In lieu of degree, 4+ years of relevant experience.

Bachelors 6 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Contract Support V The candidate is responsible for assisting with contract performance, work with different levels of personnel to analyze and manage contract activities and strategy, report status to management, and act as a liaison between internal and external parties. Assists with contract portfolios up to $100M. In lieu of degree, 4+ years of relevant experience.

Bachelors 10 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Economic Analyst The Economic Analyst (EA) provides analysis for worldwide contract data and information for high-level Government staff. This position is a Subject Matter Expert (SME) in data analysis. Compile and comprehend a vast amount of contract elated metrics and provide specialized advice based on the application of economic theory and knowledge. Prepare and present information on government functions worldwide, including workload and resource data, management controls, and staffing allocations. Study data and statistics and use an understanding of economic relationships to uncover and report trends. Recognize indicators that affect the contract operations process and forecast data. Produce forecasts based on historical information and plausible trends. Assist with determining the staffing needs of resources abroad. Make recommendations of ways to improve the efficiency of the forecasting process. Prepare complex data reports, letters, and briefings using specialized software. Use

Bachelors 9 Microsoft Office

(MOS)

Certification

Secret (may require Top Secret)

Customer

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both advanced business analysis and statistical software to present future analyses that include sophisticated, valuable visual displays of data for improved decision-making about allocation of resources. In addition to a degree, at least 9 years of experience in analysis, including, interpreting economic, geographical, and socioeconomic trends and data, including: at least 4 years of specialized experience utilizing specialized business intelligence and analytics software such as Qlik and/or Tableau, including experience utilizing a variety of office software, including: Microsoft (MS) Word, MS Power Point, MS Excel, MS Share Point, and MS Outlook.

541611 Graphic Artist I The candidate will meet with customer or lead to determine the scope of a project, create graphics, story boards, and animations. Determines the message the design should portray and creates images that identify a product or convey a message. Develops graphics for product illustrations, logos, and websites. Maintains department files or completed assignments and accurate logs of work in progress. Assist less experienced graphic designers with applications and methodologies.

Develops processes and documents those processes for others to follow when developing digital media.

Assigned to work contract portfolios up to $10M.

Bachelors 0 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Graphic Artist II The candidate will meet with customer or lead to determine the scope of a project, create graphics, story boards, animations, website design, GUI design, and marketing materials. Determines the message the design should portray and creates images/interfaces that identify a product or convey a message. Develops graphics for product illustrations, logos, business cards, brochures, posters, and fliers. Maintains department files or completed assignments and accurate logs of work in progress. Assist less experienced graphic designers with applications and methodologies. Develops processes and documents those processes for others to follow when developing digital media. Integrates new technology and migrates legacy technology to new

Bachelors 2 Microsoft Office

(MOS)

Certification

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both technology as needed. Assigned to work contract portfolios up to $25M.

541611 Graphic Artist III The candidate will meet with customer or lead to determine the scope of a project, create graphics, story boards, animations, website design, GUI design, and marketing materials. Determines the message the design should portray and creates images/interfaces that identify a product or convey a message. Develops graphics for product illustrations, logos, business cards, brochures, posters, and fliers. Maintains department files or completed assignments and accurate logs of work in progress. Assist less experienced graphic designers with applications and methodologies. Develops processes and documents those processes for others to follow when developing digital media. Integrates new technology and migrates legacy technology to new technology as needed. Assigned to work contract portfolios up to $50M.

Bachelors 4 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Graphic Artist IV The candidate will meet with customer or lead to determine the scope of a project, create graphics, story boards, animations, website design, GUI design, and marketing materials. Determines the message the design should portray and creates images/interfaces that identify a product or convey a message. Develops graphics for product illustrations, logos, business cards, brochures, posters, and fliers. Maintains department files or completed assignments and accurate logs of work in progress. Assist less experienced graphic designers with applications and methodologies. Develops processes and documents those processes for others to follow when developing digital media. Integrates new technology and migrates legacy technology to new technology as needed. Assigned to work contract portfolios up to $75M.

Bachelors 7 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Graphic Artist V The candidate will meet with customer or lead to determine the scope of a project, create graphics, story boards, animations, website design, GUI design, and marketing materials. Determines the message the design should portray and creates images/interfaces that identify a product or convey a message. Develops

Bachelors 10 Microsoft Office

(MOS)

Certification

Education

Minimum Years of Experience

Required Licenses or Certifications

Security Clearance Required

Contractor or Customer Facility or Both graphics for product illustrations, logos, business cards, brochures, posters, and fliers. Maintains department files or completed assignments and accurate logs of work in progress. Assist less experienced graphic designers with applications and methodologies. Develops processes and documents those processes for others to follow when developing digital media. Integrates new technology and migrates legacy technology to new technology as needed. Assigned to work contract portfolios up to $100M.

541611 Graphic Artist VI The candidate will meet with customer or lead to determine the scope of a project, create graphics, story boards, animations, website design, GUI design, and marketing materials. Determines the message the design should portray and creates images/interfaces that identify a product or convey a message. Develops graphics for product illustrations, logos, business cards, brochures, posters, and fliers. Maintains department files or completed assignments and accurate logs of work in progress. Assist less experienced graphic designers with applications and methodologies. Develops processes and documents those processes for others to follow when developing digital media. Integrates new technology and migrates legacy technology to new technology as needed. Assigned to work contract portfolios over $100M.

Bachelors 15 Microsoft Office

(MOS)

Certification

None Customer Facility

541611 Management Analyst I Collect, review, and analyze information in order to make recommendations to the…

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