MAS - Operations Services Inc. - GS00F002HA

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule FSC Group: Office Management, Facilities, Information Technology, and Professional Services FSC Class: R799, R499, DA01, R408, R706, and V122

Contract number: GS00F002HA Contract period: 10/01/2017 through 09/30/2027 Operations Services, Inc.

455 Ramsey Street, Suite 203 Fayetteville, NC 28301 Phone number: 910-835-5007 Fax number: 910-568-5647 https://www.opsservicesinc.com/ Contract administration source: Annette Guy annetteg@opsservicesinc.com

Business size: Small Business

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Price list current as of Modification PS-0017 effective 10/1/2022 Prices Shown Herein are Net (discount deducted)

Table of Contents

CAPABILITY STATEMENT

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. N/A

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See LABOR CATEGORY RATES and Error! Reference source not found.

2. Maximum order:

3. Minimum order: $100

4. Geographic coverage (delivery area). Domestic Only / 50 States, DC, Territories

5. Point(s) of production (city, county, and State or foreign country). USA

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. None

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. 0.5 – 10 days, Net 30 days

9. Foreign items (list items by country of origin). Not Applicable 10a. Time of delivery. 30 days ARO 10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact Contractor

10c. Overnight and 2-day delivery. Not Applicable 10d. Urgent Requirements. Contact Contractor

11. F.O.B. point(s). Destination

12a. Ordering address(es): 455 Ramsey Street, Suite 203, Fayetteville, NC 28301

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es). 455 Ramsey Street, Suite 203, Fayetteville, NC 28301

14. Warranty provision. None

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

Not Applicable

23. Unique Entity Identifier (UEI) number. L867C34BT946

24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM

LABOR CATEGORY RATES

Service Contract Labor Standards Matrix:

SCLS Eligible Contract Labor Category

SCLS Equivalent Code and Title

WD Number

Alabama

Georgia

Duty Driver**

Kentucky

North Carolina

Virginia

Illinois

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

LABOR CATEGORY DESCRIPTIONS

Service Proposed (eg Job Title/Task)

Description

Minimum Education

Minimum Years of Experience

Senior Computer Systems Engineer Perform Network Design Engineering, including strategic planning, network designs, design methodologies, implementation, migration strategies, network design reviews, and presentations.

Analyzes systems requirements and develops design alternatives to satisfy those requirements. Provides technical leadership by developing solutions for engineering studies and systems applications. Responsible for engineering aspects of programs by performing and directing assignments in the design, analysis, evaluation, modification, and integration of systems to meet customer requirements. Applies diversified knowledge of engineering problems and methods. Uses advanced techniques to modify and extend engineering theories, precepts, and practices to plan and develop engineering projects.

Bachelors

Computer Systems Engineer II Perform Network Design Engineering, including strategic planning, network designs, design methodologies, implementation, migration strategies, network design reviews, and presentations.

Analyzes systems requirements and develops design alternatives to satisfy those requirements. Provides technical leadership by developing solutions for engineering studies and systems applications. Responsible for engineering aspects of programs by performing and directing assignments in the design, analysis, evaluation, modification, and integration of systems to meet customer requirements. Applies diversified knowledge of engineering problems and methods. Uses advanced techniques to modify and extend engineering theories, precepts, and practices to plan and develop engineering projects.

Computer Specialist I** Provide Customer Care support and assistance to the G6 Director on Information Technology (IT) projects.

Assist in oversight of the daily performance of computer systems.

Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

High School

Computer Specialist II Provides consulting services on programming problems in connection with the application of electronic computers and their associated equipment to a variety of scientific systems, and commercial projects The individual holding this position must be knowledgeable on third and fourth generation/state of the art hardware and software systems Individual uses own judgment and initiative in solving problems of unusual technical difficulty or complexity Individual may act as task or proposal leader Individual will generally spend a great deal of time advising his/her superior on problems of a high technical level Working closely with customers, individual may have a definite impact on future business from these customers Provide both formal and informal training to the USASAC users Provide IT support for logging, troubleshooting and resolution or problem escalation of calls to the IT helpdesk Performs installation, monitoring and support of LAN/WAN system components Install and configure software for user access Perform "over-the-shoulder" system and application training and how-to" documentation and training for IM support team members Implement and support the Defense Security Assistance Management System Be required to provide remote access capabilities Perform Property Accountability Additionally, provides briefing/slide development and preparation as needed Coordinates public affairs functions for USASAC Provide bi-weekly electronically submitted reports to the COR outlining their activities during that time Perform troubleshooting and problem resolution of calls for IT support

Associates

Computer Specialist III Provides consulting services on programming problems in connection with the application of electronic computers and their associated equipment to a variety of scientific systems, and commercial projects Directs field and service support team that provides day-to- day computer support. Capable of determining and resolving complex computer problems. Reviews problem resolution documentation for pervasive quality problems. Works with systems development staff to develop solutions.

Recommends procedures for correcting computer problems.

Ensures that staff maintains currency and highest level of technical skill and proficiency.

Systems Administrator I Works under only very general supervision. Work is reviewed for soundness of judgment and overall adequacy and accuracy. Maintains smooth operation of multi-user computer systems and network services on closed networks, for cloud services, and/or as part of Enterprise IT/Cybersecurity services. Coordinates installation of hardware and software, installs patches and updates, provides backup and recovery as part of Continuity of Operations (COOP), and supports local and Enterprise migration services. Develops and monitors policies and standards for allocation related to the use of computing resources. Other responsibilities may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software, and allocating mass storage space. Interacts with users, evaluates vendor products, and makes recommendations to purchase hardware and software as part of resource management and Lifecycle replacement.

Systems Administrator II Responsible for the day-to-day operational maintenance, support, and upgrades for operating systems, workstations and servers. Under general supervision, performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum performance levels. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. Implements and promotes standard operating procedures. Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Incumbents in this job differ from Network and Systems Analysts in that they provide the day-today upkeep and maintenance of the established systems whereas the Analysts determine and develop the systems that will be implemented.

Network and Computer Systems Engineer Perform Network Design Engineering, including strategic planning, network designs, design methodologies, implementation, migration strategies, network design reviews, and presentations.

Shall have a comprehensive knowledge of all phases of data network design, which include network operating systems, software and hardware integration, infrastructure planning, and enterprise management. Shall have a working knowledge of Hardware Software maintenance, vendor relations, and systems procurement. Shall have a broad knowledge of local and wide area network protocols, internet connectivity and troubleshooting techniques. Shall have five years of professional experience in the design, troubleshooting and maintenance of large data networks.

Masters

Computer Graphics Illustrator

Provides technical creation of artistic, complex and highly detailed graphics for charts, publications, and hardcopies.

Computer Systems Analyst Performs the more difficult and complex engineering assignments for important segments of a project or projects involving the research, design, development and modification of existing systems and subsystems Individual holding this position requires limited guidance and provides technical guidance to one or more professional technical personnel on an assigned project Participation is generally at all levels in systems analysis and design definition Judgment and creativity is regularly exercised in solving highly complex, major technical problems and providing proper advice and recommendations Individual may act as task or proposal leader At this level, individual normally works closely with customers Interfaces with non-technical sources as necessary Maintains close liaison with customer representatives and personnel to ensure optimum exchange of necessary technical data and resolve technical problems so as to assure successful fulfillment of contractual obligations Prepares related reports as required

Project Manager Serves as the contract manager, and will be the authorized interface with customer representatives. Responsible for formulating and enforcing work standards, assigning contractor schedules, and communicating policies, purposes, and goals to subordinates and subcontractors; responsible for the overall contract performance. Manages services and support operations, which may include multiple projects. Prepares and delivers presentations to colleagues, subordinates, and client representatives.

Bus Driver** Drives bus to transport passengers over specified routes to local or distant points according to time schedule. Assists passengers with baggage and collects tickets or cash fares. Regulates heating, lighting, and ventilating systems for passenger comfort. Complies with local traffic regulations. Reports delays or accidents. Records cash receipts and ticket fares. May make repairs and change tires. May inspect bus and check gas, oil, and water before departure. May load or unload baggage or express checked by passengers in baggage compartment. May transport pupils between pickup points and school. May drive diesel or electric powered transit bus to transport passengers over established city route.

Dispatcher** Responsible for the assignment of motor vehicles and drivers for conveyance of freight or passengers, and compiles lists of available vehicles. The assignment of vehicles is determined by factors such as length and purpose of trip, freight or passenger requirements, and preference of user. Additional responsibilities include the issuance of keys, record sheets, and driver credentials. The Dispatcher records time of departure, destination, cargo, expected time of return and investigates overdue vehicles. The Dispatcher may confer with customers to expedite or locate missing, misrouted, delayed or damaged merchandise, maintain record of mileage, fuel used, repairs made, and other expenses. The Dispatcher may establish service or delivery routes, supervise loading and unloading, issue equipment to drivers, (such as hand trucks, dollies, and blankets), direct activities of drivers, assign helpers to drivers, work at vehicle distribution centers, and assign vehicles to customer agencies.

Driver Tester** Capable of identifying, developing, implementing, conducting training, and providing instruction of technical- based subject matter. Knowledge of development of technical training curriculum. Works as a member of team and assists with solving problems. Has specialized related knowledge.

Duty Driver** The Truck driver drives a truck to transport materials, merchandise, equipment, or workers between various types of establishments such as: manufacturing plants, freight depots, warehouses, wholesale and retail establishments, or between retail establishments and customers’ houses or places of business. This driver may also load or unload truck with or without helpers, make minor mechanical repairs, and keep truck in good working order.. For wage study purposes, Truck Drivers are classified by type and the rated capacity of truck. Rated capacity is the gross vehicle weight minus the empty weight of the vehicle: Straight truck, less than 1 1/2 tons, and usually 4 wheels.

Tractor Trailer Driver** The Tractor-Trailer Truck Driver supports on-post cargo service, tenant organizations, and special events. The Driver will secure loads from in-transit damage or theft. They will provide information to the Transportation Supervisor to maintain an automated spreadsheet available for Government review of vehicle usage and cargo moved to include at a minimum name of driver, customer, number of pieces of cargo transported per trip, number of miles driven per trip, and dates and times services were provided. The Driver will transport materials, merchandise, equipment, or workers between various types of establishments such as: manufacturing plants, freight depots, warehouses, wholesale and retail establishments, or between retail establishments and customers’ houses or places of business. This driver may also load or unload truck with or without helpers, make minor mechanical repairs, and keep truck in good working order.

Systems Administrator The System Administrator performs the daily activities associated with configuration and operation of computer systems and facilities. Optimizes system operation and resource access and utilization, and performs capacity analysis and planning. Manages computer-room safety. Ensures production schedules are met. Coordinates the resolution of production-related problems. Provides users with computer output. Provides assistance to users in accessing and using systems.

Network Support Technician II Maintains smooth operation of multi-user computer systems, including coordination with network administrators. Duties include managing user, computer and group objects in Active Directory, maintaining system documentation, tuning system performance, installing system wide software and allocate mass storage space. May interact with student / instructor users, and provide Level 2/3 support to PC technicians, including installation, backup and recovery.

Develops and monitors policies and standards for allocation related to the use of computing resources.

Network Support Technician IV Provides hands-on network administration support, network maintenance and operations support. Recommends networking software and hardware enhancements. Builds, configures, and troubleshoots local area network (LAN), wide area network (WAN), and other company networks.

Diagnoses and corrects network systems issues.

Project Director Responsible for the daily operations of a specific project. Serves as the client contact and deals primarily with the logistics and performance factors of the project. Manages personal property to ensure compliance with governing policies and procedures and based on priorities set by the contractor supervisor and established by the customer point of contact. Works independently or as part of a contractor team to ensure proper receipt, control, and disposal of accountable property assigned to the customer. May supervise other contractor team members. Develops and maintains the required level of knowledge concerning customer policies and procedures necessary to accomplish all required actions for the proper management of assigned accountable personal property. Executes all property management transactions within the customer's automated accountable personal property database required to establish and maintain proper accountability and related database information for assigned personal property.

Develops and prepares project reporting. May provide training to customer personnel. Coordinates directly with customer as required on all property issues.

Transportation Coordinator** Uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence. Selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: provides technical assistance in fleet planning; operations and maintenance; carrier management and/or routing; and freight management; tracking system analysis, operations, and management. Performs day-to-day management of assigned task order projects in the transportation area. Organizes, directs, and supervises other project personnel in the execution of task order activities.

Transportation Clerk** Performs a wide variety of transportation duties that includes planning and coordinating movements of material and personnel and receiving and processing transportation requests.

Shuttle Drivers** The Shuttle Bus Driver drives minibus or van to transport clients, trainees, or company personnel: Drives vehicle from individual or central loading area to social services or rehabilitation center, training location, job site, or other destination according to assigned schedule. May assist disabled passengers into and out of vehicle. May secure passengers' wheelchairs to restraining devices to stabilize wheelchairs during trip. May operate radio or similar device to communicate with base station or other vehicles to report disruption of service. May clean and/or service vehicle with fuel, lubricants, and accessories. May keep records of trips and/or behavior of passengers. May perform other duties when not driving, such as custodial and building maintenance tasks.

Computer and Information Systems Manager Serves as the program point of contact and will be the authorized interface with customer representatives. Provides oversight over the daily network and information systems operations of the team.

Responsible for formulating and enforcing work standards, assigning contractor schedules, and communicating policies, purposes, and goals to subordinates and subcontractors; responsible for the overall contract performance.

Manages services and support operations, which may include multiple projects.

Prepares and delivers presentations to colleagues, subordinates, and client representatives.

Computer Systems Architects III Establishes system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large-scale information systems. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future crossfunctional requirements and interfaces. Ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Ensures that the common operating environment is TAFIM compliant.

Evaluates analytically and systematically problems of workflows, organization, and planning and develops appropriate corrective action.

Computer Systems Architects IV Establishes system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large-scale information systems. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future crossfunctional requirements and interfaces. Ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Ensures that the common operating environment is TAFIM compliant.

Evaluates analytically and systematically problems of workflows, organization, and planning and develops appropriate corrective action.

Mission Command Information Specialist Document and submit recommendations to guide the implementation of necessary system hardware and software communications including subsystem interfaces (both hardware and software).

Perform analyses of MCS and USAR requirements and provide feedback/ recommendations for improvement; identify system limitations and make recommendations for system changes that would result in improved system performance if implemented.

Maximize interoperability among existing and newly acquired components/systems and make recommendations for changes promoting common interfaces among functions and across components.

Assist units with the basics of setting up and configuring MCS.Maintain and update database of MCS equipment configuration management (CM) baselines. Work with units and PEO PMs as to the best methodology for patching and keeping systems updated and online.

Support the modification, configuration, integration, and testing of MCS training systems in accordance with PEO PM plans and schedules to stay abreast of the latest and greatest technology being provided to the Army; ensure USAR equities are understood and incorporated.

Signal Readiness Support Specialist Perform staff actions in Joint Operation Planning and Execution System (JOPES) and/or Deliberate and Crisis Action Planning and Execution Segments (DCAPES), with Plans and executes CPXs, and FTXs.

Conducts independent research and organizing information according to user’s needs.

Develops briefing using Microsoft Suite tools to senior leaders and management.

Develops DOD or federal government documentation, manage technical writing tasks and conferring with customers, vendors or technical SMEs to edit and create documents.

Leads a team of employees in research of different practices and procedures to ensure quality and efficiency.

Prepares surveys and collecting customer feedback after services were provided.

Support Army Reserve Signal Readiness planning and execution at designated exercise locations; provide guidance and assistance to USARC G-3/5/7 planners and their staffs to ensure continuity of effort and the orderly management and execution of the exercise at the prescribe locations.

Analyze and document the effectiveness of government exercise planning functions as part of the after- action reporting for assigned exercises.

Attend planning events, training, and exercises to observe and record unit’s Observations, Insights and Lessons Learned (OILs) regarding their communications capabilities and shortfalls; establish and maintain repository library for all Signal Readiness events on the USARC CIO/G-6 SharePoint portal according to the structure dictated by the government.

Analyze of all available SOPs, Processes and Tools supporting Signal Readiness Exercises; conduct and provided gap analysis with recommendations for improvement to the Government.

Conduct Exercise AARs following all exercises; analyze and document the effectiveness of exercise planning/execution functions as part of the after-action reporting for assigned exercises.

Frequency and Spectrum Mgmt Support Specialist Support spectrum requirements for training, pre-deployment, deployment, and reconstitution of Army Reserve Soldiers across the USAR environment (CONUS and OCONUS).

Collaborate with Joint, Interagency, Intergovernmental, Multinational (JIIM) Forces in specific operational area. Ensure dynamic, near real-time frequency assignment, re- assignment, interference resolution, and deconfliction across all users in area of operations.

Develop spectrum operations SOPs for government review and approval.

Perform prescribed reviews for frequency use and requirements.

Advise network planners in matters concerning spectrum management.

Periodically confer with subordinate units to maintain awareness of emitters that they are utilizing.

Serve as the point of contact for spectrum and frequency requirements.

Coordinate frequency actions with installation frequency coordinator in support of training exercises conducted on installations.

Provide communication expertise for spectrum and frequency management.

Generate Satellite Access Request (SAR) to proper controlling authority, receive Satellite Access Authorization, receive satellite frequency approval, submit assignment to frequency database using Spectrum Twenty- one (SXXI) software, and inform user of the authorized frequencies.

Perform regular frequency database reviews and submit requests for updates when necessary.

Receive requests for frequency use authorization, nominate frequency(s) from frequency database, make assignments in the database, and notify the requestor of the assignment. Maintain contact with military and civilian agency for the request and de-confliction of frequency use within the areas of responsibility.

Ensure spectrum supportability for frequency emitting equipment which is being used within a specified area and obtains electronic warfare (EW) clearances.

Validate subordinate Army unit's electromagnetic spectrum (EMS) request using Standard Frequency Action Format (SFAF).

Project Team Leader Based on knowledge of policies and procedures together with daily direction of Work Supervisor, leads a team of 5 - 10 contractors to complete assigned tasks necessary to meet contract requirements. Organizes team and provides daily tasking, supervises team execution of daily tasking, coordinates on-site with customers to execute tasking and resolve issues, provides results to work supervisor and ensure completion of follow-up action, identifies resourcing requirements for successful team operations, etc.

Data Analyst Under general supervision; collects, analyzes, and evaluates various types of data to make recommendations on course of action. Follows established processes and procedures to analyze data, determine problem areas, and develop solutions. Utilizes established mathematical and scientific techniques to analyze data. Knowledgeable of standard concepts, practices, and procedures within the analysis field. Relies on experience and judgment to plan and accomplish tasks. Can work as part of a team or independently and can manage multiple tasks simultaneously.

Biomedical Equipment Technician Perform a variety of routine and complex tasks associated with the installation, service, preventive maintenance, and calibration of the therapeutic, diagnostic or life support biomedical instrumentation. Provides the following primary functions: Repair, calibration and preventive maintenance of medical and dental equipment. Provides technical skills in the selection, installation, modification, testing and evaluation of medical and dental instrumentation and equipment.

Supply Technician** This position performs limited aspects of technical supply management work (e.g., inventory management, storage management, cataloging, and property utilization) related to depot, local, or other supply activities. Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility.

Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty. The work generally involves individual case problems or supply actions. This work may require consideration of program requirements together with specific variations in or from standardized guidelines. Assignments require: (a) a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; (b) an understanding of the needs of the organization serviced; and (c) analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines.

Senior Financial Systems Analyst Provide analysis of prior year open documents by researching available data to identify discrepancies and coordinate the resolution. Conduct review of automated financial systems to identify and recommend corrections for financial errors and maintain files on all research and corrective actions. Make recommendations as to actions required and corrections to prevent errors from being made.

Program Analyst II Performs analysis tasks to support programs. Enhances product workflow by analyzing and developing plans that affect production, distribution, and inventory. Develops, reviews, analyzes, and edits program documents and presentations. Creates and reviews procedures for distribution and inventory management to maximize customer satisfaction and minimize cost. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Participates in meetings, collects, compiles and distributes minutes and action items. Performs a variety of complicated tasks.

Logistics Analyst I Comprehensive resource requirements analyses across the spectrum of ILS elements, analyses of significant systems and equipment ILS requirements, analyses of logistics documentation, acquisition Level of Repair (LOR) analyses, reliability and maintainability analyses, operational availability analyses, Life Cycle Costing analyses, maintenance planning and supportability analyses, and operational analyses or any other type of logistics support required to support the Program. The Logistics Analyst may be responsible for evaluation of support system effectiveness, and system reliability and maintainability, performance of logistics support, configuration management for systems and equipment, and/or definition of logistic support resource requirements.

Logistics Analyst II Responsible for performance of some or all of the following types of activities (dependent on level of experience and responsibility) comprehensive resource requirements analyses across the spectrum of ILS elements, analyses of significant systems and equipment ILS requirements, analyses of logistics documentation, acquisition Level of Repair (LOR) analyses, reliability and maintainability analyses, operational availability analyses, Life Cycle Costing analyses, maintenance planning and supportability analyses, and operational analyses or any other type of logistics support required to support the Program. The Logistics Analyst may be responsible for evaluation of support system effectiveness, and system reliability and maintainability, performance of logistics support, configuration management for systems and equipment, and/or definition of logistic support resource requirements.

Administrative Clerk** The Administrative Clerk uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The Administrative Clerk selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures.

Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of financial or other records (stored both manually and electronically); verifying statistical reports for accuracy and completeness; compiling information; and handling and adjusting complaints. The Administrative Clerk may also direct lower level clerks.

Positions above level IV are excluded. Such positions (which may include supervisory responsibility over lower level clerks) require workers to use a thorough knowledge of an office's work and routine to: 1) choose among widely varying methods and procedures to process complex transactions; and 2) select or devise steps necessary to complete assignments. Typical jobs covered by this exclusion include administrative assistants, clerical supervisors, and office managers

Material Handler** Follow detailed procedures or instructions to perform warehouse work which involves receiving, storing, and shipping a variety of bin and bulk supplies, material, equipment, and commodities.

· Unloading, stacking, binning, rotating, and marking stock in accordance with standardized operating instructions.

· Check shipping documents to verify incoming and outgoing shipments.

· May use automated material identification equipment such as bar code wands, computer terminals, and laser scanners tied into a central computer to select storage locations of items being shipped or received.

· Use common hand tools such as hammers, screwdrivers, pliers, as well as hand trucks, hand lifts, pallet jacks, dollies and electric jack lifts.

· May operate warehouse tractors, forklifts, tugs, and general-purpose vehicles under close supervision or in developmental capacity.

Stock Clerk (regular hours M-Sat)** Perform work in a wide range of systematized supply operations, such as performing records functions in inventory, storage, cataloging, and receipt and control processes.

· Oversee stock maintenance at or within prescribed levels and establish or adjust stock levels and reorder points using standard formulae and prescribe procedures

· Conduct physical inventories and adjust and/or maintain inventory stock, plant, or property account records.

· Receive and screen lists or other documents specifying supplies or materials needed for planned programs or work operations and collate and assemble lists of equipment and parts needed for acquisition plans.

· Initiate, prepare, edit, and process requisitions to stock, commodity control, or other appropriate supply organizations.

· Search catalogs, records, or other data sources to obtain or correct stock numbers or to find authorized substitutes for stock items.

· Contact customers, supply organizations, transportation units, and others to obtain material status information, follow up on urgently required items, and/or expedite delivery of material to work sites.

· Process documentation for stock item receipts, maintain such items in a supply room or similar storage area, issue material to shop or work center personnel, keep local stock records, reorder when stocks are low or at a specified reorder point, prepare standard reports such as variances between actual and estimated costs, and perform related stock receipt, storage, control and issue functions for expendable and non-expendable items for a local organization.

· Identify requirements and requisition, issue or distribute office and administrative supplies, forms, publications, or other printed materials.

· Maintain an accurate accounting and reporting system for non-expendable property and perform standardized property management control processes.

· Operate computer terminals or personal computers to perform records search, data input, and data corrections.

Stock Clerk (Sunday)** Perform work in a wide range of systematized supply operations, such as performing records functions in inventory, storage, cataloging, and receipt and control processes.

· Oversee stock maintenance at or within prescribed levels and establish or adjust stock levels and reorder points using standard formulae and prescribe procedures

· Conduct physical inventories and adjust and/or maintain inventory stock, plant, or property account records.

· Receive and screen lists or other documents specifying supplies or materials needed for planned programs or work operations and collate and assemble lists of equipment and parts needed for acquisition plans.

· Initiate, prepare, edit, and process requisitions to stock, commodity control, or other appropriate supply organizations.

· Search catalogs, records, or other data sources to obtain or correct stock numbers or to find authorized substitutes for stock items.

· Contact customers, supply organizations, transportation units, and others to obtain material status information, follow up on urgently required items, and/or expedite delivery of material to work sites.

· Process documentation for stock item receipts, maintain such items in a supply room or similar storage area, issue material to shop or work center personnel, keep local stock records, reorder when stocks are low or at a specified reorder point, prepare standard reports such as variances between actual and estimated costs, and perform related stock receipt, storage, control and issue functions for expendable and non-expendable items for a local organization.

· Identify requirements and requisition, issue or distribute office and administrative supplies, forms, publications, or other printed materials.

· Maintain an accurate accounting and reporting system for non-expendable property and perform standardized property management control processes.

Stock Clerk (Federal Holidays)** Perform work in a wide range of systematized supply operations, such as performing records functions in inventory, storage, cataloging, and receipt and control processes.

· Oversee stock maintenance at or within prescribed levels and establish or adjust stock levels and reorder points using standard formulae and prescribe procedures

· Conduct physical inventories and adjust and/or maintain inventory stock, plant, or property account records.

· Receive and screen lists or other documents specifying supplies or materials needed for planned programs or work operations and collate and assemble lists of equipment and parts needed for acquisition plans.

· Initiate, prepare, edit, and process requisitions to stock, commodity control, or other appropriate supply organizations.

· Search catalogs, records, or other data sources to obtain or correct stock numbers or to find authorized substitutes for stock items.

· Contact customers, supply organizations, transportation units, and others to obtain material status information, follow up on urgently required items, and/or expedite delivery of material to work sites.

· Process documentation for stock item receipts, maintain such items in a supply room or similar storage area, issue material to shop or work center personnel, keep local stock records, reorder when stocks are low or at a specified reorder point, prepare standard reports such as variances between actual and estimated costs, and perform related stock receipt, storage, control and issue functions for expendable and non-expendable items for a local organization.

· Identify requirements and requisition, issue or distribute office and administrative supplies, forms, publications, or other printed materials.

· Maintain an accurate accounting and reporting system for non-expendable property and perform standardized property management control processes.

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