Federal Supply Schedule GS00F0005W

GSA CONTRACT #: GS-00F-0005W

GSA CONSOLIDATED FEDERAL SUPPLY SCHEDULE 00

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST/CATALOG

CONTRACT PERIOD: January 1, 2010 to May 3, 2017

SPECIAL ITEM NUMBERS (SIN) AWARDED

C132-51 C51-504 C51-506 C51-509

WWW.DOMAONLINE.COM

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage, a menu-drive database system. The internet address for GSA Advantage is: http://www.gsaadvantage.gov.

Contracts Administrator: Mr. Wayne DeAtley, Contract Administrator

757-306-4920, FAX: 757-306-4922

Wayne.Deatley@domaonline.com

CATALOG INCORPORATES ALL CHANGES THROUGH MODIFICATION PA-0010,

EFFECTIVE APRIL 24, 2012

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922 http://www.gsaadvantage.gov/ mailto:Wayne.Deatley@domaonline.com

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

Customer Contract Specific Information

1. Awarded SIN #: C51-504 Records Management Services

Awarded SIN #: C51-506 Document Conversion Services

Awarded SIN #: C51-509 Network Connectivity Support Services

Awarded SIN #: C132-51 Information Technology Professional Services

2. Maximum Order Threshold: $1,000,000.00 (All SINs)

3. Minimum Order: $100

4. Geographic Coverage (Delivery Area): Worldwide

5. Labor Categories and prices listed include a .075% GSA Industrial Funding Fee.

6. Prompt Payment Discount: 1% discount if paid within 1-29 days.

7. Acceptance of Government Credit Cards: Government credit cards will be accepted for orders above and below the micro-purchase threshold.

8. Ordering Address:

DOMA Technologies, LLC

2875 Sabre St., Suite 500

Virginia Beach, Virginia 23452

757-306-4920 (Phone) 757-306-4922 (FAX)

*Please send to the attention of the Contracts Administrator, Mr. Wayne DeAtley

(Wayne.DeAtley@domaonline.com)

9. Payment Address: DOMA Technologies, LLC

2875 Sabre St., Suite 500

Virginia Beach, Virginia 23452

10. Data Universal Number System (DUNS) Number: 113657253

11. Central Contractor Registration (CCR) Database: DOMA Technologies is registered in the CCR Database and in ORCA for Online Representations and

Certifications.

mailto:Wayne.DeAtley@domaonline.com

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

12. SCOPE

a. The prices, terms and conditions stated under Special Item Number C132-51 Information

Technology Professional Services apply exclusively to IT Services within the scope of this

Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the

Government location, as agreed to by the Contractor and the ordering office.

13. PERFORMANCE INCENTIVES

a. When using a performance based statement of work, performance incentives may be agreed upon between the Contractor and the ordering office on individual fixed price orders or

Blanket Purchase Agreements, for fixed price tasks, under this contract in accordance with this clause.

b. The ordering office must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. To the maximum extent practicable, ordering offices shall consider establishing incentives where performance is critical to the agency’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

d. The above procedures do not apply to Time and Material or labor hour orders.

14. ORDERING PROCEDURES FOR SERVICES REQUIRING A STATEMENT OF

WORK

FAR 8.402 contemplates that GSA may occasionally find it necessary to establish special ordering procedures for individual Federal Supply Schedules or for some Special Item Numbers

(SINs) within a Schedule. GSA has established special ordering procedures for services that require a Statement of Work. These special ordering procedures take precedence over the procedures in FAR 8.404 (b)(2) through (b)(3). GSA has determined that the prices for services contained in the contractor’s price list applicable to this Schedule are fair and reasonable.

However, the ordering office using this contract is responsible for considering the level of effort and mix of labor proposed to perform a specific task being ordered and for making a determination that the total firm-fixed price or ceiling price is fair and reasonable.

(a) When ordering services, ordering offices shall—

(1) Prepare a Request (Request for Quote or other communication tool):

(i) A statement of work (a performance-based statement of work is preferred) that outlines, at a minimum, the work to be performed, location of work, period of performance, deliverable schedule, applicable standards, acceptance criteria, and any special requirements (i.e., security clearances, travel, special knowledge, etc.)

should be prepared.

(ii) The request should include the statement of work and request the contractors to submit either a firm-fixed price or a ceiling price to provide the services outlined in the statement of work. A firm-fixed price order shall be

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922 requested, unless the ordering office makes a determination that it is not possible at the time of placing the order to estimate accurately the extent or duration of the work or to anticipate cost with any reasonable degree of confidence.

When such a determination is made, a labor hour or time-and-materials proposal may be requested. The firm-fixed price shall be based on the rates in the schedule contract and shall consider the mix of labor categories and level of effort required to perform the services described in the statement of work. The firm-fixed price of the order should also include any travel costs or other incidental costs related to performance of the services ordered, unless the order provides for reimbursement of travel costs at the rates provided in the Federal Travel or Joint Travel

Regulations. A ceiling price must be established for labor-hour and time-and-materials orders.

(iii) The request may ask the contractors, if necessary or appropriate, to submit a project plan for performing the task, and information on the contractor’s experience and/or past performance performing similar tasks.

(iv) The request shall notify the contractors what basis will be used for selecting the contractor to receive the order. The notice shall include the basis for determining whether the contractors are technically qualified and provide an explanation regarding the intended use of any experience and/or past performance information in determining technical qualification of responses. If consideration will be limited to schedule contractors who are small business concerns as permitted by paragraph (2)(i) below, the request shall notify the contractors that will be the case.

(2) Transmit the Request to Contractors:

(i) Based upon an initial evaluation of catalogs and price lists, the ordering office should identify the contractors that appear to offer the best value

(considering the scope of services offered, pricing and other factors such as contractors’ locations, as appropriate). When buying IT professional services under SIN 132—51 ONLY, the ordering office, at its discretion, may limit consideration to those schedule contractors that are small business concerns. This limitation is not applicable when buying supplies and/or services under other

SINs as well as SIN 132-51. The limitation may only be used when at least three

(3) small businesses that appear to offer services that will meet the agency’s needs are available, if the order is estimated to exceed the micro-purchase threshold.

(ii) The request should be provided to three (3) contractors if the proposed order is estimated to exceed the micro-purchase threshold, but not exceed the maximum order threshold. For proposed orders exceeding the maximum order threshold, the request should be provided to additional contractors that offer services that will meet the agency’s needs. Ordering offices should strive to minimize the contractors’ costs associated with responding to requests for quotes for specific orders. Requests should be tailored to the minimum level necessary for adequate evaluation and selection for order placement. Oral presentations should be considered, when possible.

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

(3) Evaluate Responses and Select the Contractor to Receive the Order:

After responses have been evaluated against the factors identified in the request, the order should be placed with the schedule contractor that represents the best value. (See FAR

8.404)

(b) The establishment of Federal Supply Schedule Blanket Purchase Agreements

(BPAs) for recurring services is permitted when the procedures outlined herein are followed. All BPAs for services must define the services that may be ordered under the

BPA, along with delivery or performance time frames, billing procedures, etc. The potential volume of orders under BPAs, regardless of the size of individual orders, may offer the ordering office the opportunity to secure volume discounts. When establishing

BPAs, ordering offices shall—

(1) Inform contractors in the request (based on the agency’s requirement) if a single

BPA or multiple BPAs will be established, and indicate the basis that will be used for selecting the contractors to be awarded the BPAs.

(i) SINGLE BPA: Generally, a single BPA should be established when the ordering office can define the tasks to be ordered under the BPA and establish a firm-fixed price or ceiling price for individual tasks or services to be ordered.

When this occurs, authorized users may place the order directly under the established BPA when the need for service arises. The schedule contractor that represents the best value should be awarded the BPA. (See FAR 8.404)

(ii) MULTIPLE BPAs: When the ordering office determines multiple BPAs are needed to meet its requirements, the ordering office should determine which contractors can meet any technical qualifications before establishing the BPAs.

When multiple BPAs are established, the authorized users must follow the procedures in (a)(2)(ii) above and then place the order with the Schedule contractor that represents the best value.

(2) Review BPAs Periodically: Such reviews shall be conducted at least annually.

The purpose of the review is to determine whether the BPA still represents the best value.

(See FAR 8.404)

(c) The ordering office should give preference to small business concerns when two or more contractors can provide the services at the same firm-fixed price or ceiling price.

(d) When the ordering office’s requirement involves both products as well as executive, administrative and/or professional, services, the ordering office should total the prices for the products and the firm-fixed price for the services and select the contractor that represents the best value. (See FAR 8.404)

The ordering office, at a minimum, should document orders by identifying the contractor from which the services were purchased, the services purchased, and the amount paid. If other than a firm-fixed price order is placed, such documentation should include the basis for the determination to use a labor-hour or time-and-materials order. For agency requirements in excess of the micro-purchase threshold, the order file should document the evaluation of

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

Schedule contractors’ quotes that formed the basis for the selection of the contractor that received the order and the rationale for any trade-offs made in making the selection.

Ordering procedures for other services available on schedule at fixed prices for specifically defined services or tasks should use the procedures in FAR 8.404. These procedures are listed in the pricelist, under “Information for Ordering Offices,” paragraph #12.

15. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase

Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

16. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the

Contractor and the ordering office.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering office.

c. The Agency should include the criteria for satisfactory completion for each task in the

Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the

Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

17. INSPECTION OF SERVICES

The Inspection of Services–Fixed Price (AUG 1996) clause at FAR 52.246-4 applies to firm-fixed price orders placed under this contract. The Inspection–Time-and-Materials and Labor-

Hour (JAN 1986) clause at FAR 52.246-6 applies to time-and-materials and labor-hour orders placed under this contract.

18. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then

FAR 52.227-14 Rights in Data – General, may apply.

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

19. RESPONSIBILITIES OF THE GOVERNMENT

Subject to security regulations, the ordering office shall permit Contractor access to all facilities necessary to perform the requisite IT Services.

20. INDEPENDENT CONTRACTOR

All IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the Government.

21. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract. “Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed Government contract, without some restriction on activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the Government, ordering offices may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract.

Examples of situations, which may require restrictions, are provided at FAR 9.508.

22. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT services.

Progress payments may be authorized by the ordering office on individual orders if appropriate.

Progress payments shall be based upon completion of defined milestones or interim products.

Invoices shall be submitted monthly for recurring services performed during the preceding month.

23. PAYMENTS

For firm-fixed price orders the Government shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted.

Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts (Alternate I (APR

1984)) at FAR 52.232-7 applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts (FEB

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

2002) (Alternate II (FEB 2002)) at FAR 52.232-7 applies to labor-hour orders placed under this contract.

24. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user agency upon request.

25. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering agency in accordance with the guidelines set forth in the

FAR.

26. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's

Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

DOMA TECHNOLOGIES, LLC CORPORATE OVERVIEW

Meeting the challenge of change has become a highly visible focus of attention throughout the

DOMA Technologies corporate structure. In spite of continued evolutions in customer requirements and rapidly changing information systems technology, our organizational strengths have remained both exceptional and diversified—whether creating large turn-key systems solutions or enhancing the records/document management capabilities of our individual customers. Our attitude of “Customer First” remains the cornerstone for achieving our long range goals and strategies in meeting the challenges of the IT environment in the 21 st century.

Understanding, operating, and maintaining modern enterprise systems with constantly changing software/hardware and networking technologies has never been as demanding as it is today, or will be in the future. Our professional staff of personnel assigned to our customer support teams have successfully met all previous challenges of changing technology and incorporated them into the daily operating environment of our organization and into the operating environments of our customers. Our unyielding standards of quality, responsiveness, and flexibility have led us to successfully support our customers in meeting their challenges for today’s IT and records management requirements.

DOMA Technologies, LLC was founded and formed in 2000. Our corporate office is located in

Virginia Beach, Virginia, with support offices located in Washington, DC. We have over 220 employees located throughout the US, all managed from our corporate offices. DOMA is certified as 8(a) by the U.S. Small Business Administration and is classified in the System for

Award Management (SAM) with the following Business Types:

Woman-Owned Business

Woman-Owned Small Business

Economically Disadvantaged Woman-Owned Small Business

Hispanic American-Owned

Veteran-Owned Business

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

With Enterprise document management and software development as its foundational core competency, DOMA has developed a comprehensive, secure, aoh wnd scalable cloud-based

Electronic Document Management platform that addresses a broad spectrum of business needs in the area of document imaging, records management, workflow management, and document retrieval.

We have undergone rigorous quality improvement initiatives to meet the international quality standard of ISO 9001:2008 and received our ISO registration in 2009. DOMA is a “Turnkey

Solutions” Information Technology company currently providing systems engineering, installation, integration, software development, document management software and services, operations/end user support and end-user training support services to Federal/State Government clients as well as non-federal customers in industries such as healthcare, education, legal, and financial services. As shown by our continued growth and expanding customer base, our management continually seeks new business opportunities to add depth and diversity to our core competencies and business base.

DOMA corporate management is directed by a Program Management Office (PMO), comprised of experienced and qualified program managers. Our PMO is in place to standardize and introduce economies of repetition in the execution of projects. The PMO is the source of documentation, guidance and metrics on the practice of project management and execution. We have our PMO in place as a strategic driver for organizational excellence, seeking to enhance the practices of management execution, organizational governance, and strategic change management. DOMA has a proven record of staffing for a variety of programs and projects. The success of our recruiting and retention efforts can be attributed to an exceptional reputation in the community and our unique approach to employment. It is because of the commitment to its employees that allows DOMA the ability to provide and retain high-quality individuals with the critical skills needed to meet our customers’ requirements.

DOMA believes that corporate experience is not only the completion of the task, but the manner in which it was managed – the timeliness of the effort, the direct interface with the customer, and the quality of the work itself. DOMA brings a comprehensive and professional management approach to meet the challenges of ensuring all contract activities are well-defined, planned, resourced, and controlled, with zero tolerance for cost overruns or schedule slippage. This management approach is further emphasized through our relationships with our vendors and subcontractors. By continually developing and maintaining outstanding partnerships, DOMA is able to provide our customers with quality products and a high level of satisfaction with contract performance. DOMA has managed Document Management and IT Development contracts, as well as work-flow implementation and life-cycle support that were mission critical, time critical, and service critical to our customers. These successful contracts were a direct result of our unyielding corporate commitment to high levels of performance and outstanding responsiveness to our customers’ needs as part of our contract management and oversight on past contract efforts.

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

DOMA TECHNOLOGIES, LLC

PUBLISHED SOFTWARE PRICING AND LABOR RATES

FOR AWARDED SPECIAL ITEM NUMBERS (SIN’S)

SIN C51-504

RECORDS MANAGEMENT SERVICES (RMS)

FILE ORGANIZATION AND FILE MAINTENANCE SERVICES:

These are on-site services which include, but are not limited to: organize paper or electronic files in any work area and track them electronically, information and document indexing, scanning, labeling, bar coding, and filing.

Geographic Service Location(s): Worldwide

STORAGE SERVICES:

Generally includes the preparation of files for media preparation for storage, archive, retrieval and pick-up services, managing records throughout the life cycle, 24 X 7 access and document and records accountability.

SIN C51-506

DOCUMENT CONVERSION SERVICES (DCS)

Document Conversion involves scanning of an original paper document, data, or graphics into digital data, which is then transferred to a new media and format for use in a document imaging and storage system. This service may include:

- Back file and Day Forward Conversion, Data Entry, State-of-the Art Scanning,

- Indexing, Hyper link, Web Hosting, Media of Choice, Blowback, Classified and Non-classified documents

SIN C51-509

NETWORK CONNECTIVITY SUPPORT SERVICES (NCSS)

Network Connectivity Support Services is designed to manage and support customer’s software applications, network operating systems as it relate to your digital equipment. With this solution, the customer has the ability to search, view, and access, print and communicates right from your desktop.

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

DOMA TECHNOLOGIES LABOR CATEGORY PRICING FOR

THE FOLLOWING SPECIAL ITEM NUMBERS (SIN)

Awarded SIN #: C51-504 Records Management Services

Awarded SIN #: C51-506 Document Conversion Services

Awarded SIN #: C51-509 Network Connectivity Support Services

Labor

Code

Labor Category Description

Document Management Support Services

Jan. 1, 2012

Prices

1 Program Director $106.82

2 Project Manager $91.45

3 Senior Subject Matter Expert $123.65

4 Subject Matter Expert $106.32

5 Senior Systems Engineer $92.65

6 Information Systems Engineer $74.88

7 Network Engineer $68.97

8 Senior Analyst $62.71

9 Mid Level Analyst $48.52

10 Analyst $39.63

11 Programmer Analyst III $70.10

12 Programmer Analyst II $60.74

13 Programmer Analyst I $51.38

14 Senior Database Administrator $67.99

15 Database Analyst $59.41

16 Configuration Management Specialist $51.38

17 Quality Assurance/Control Specialist $49.40

18 Security Specialist $73.45

19 Multimedia Training Manager $88.77

20 Multimedia Training Specialist $60.74

21 Senior Technical Writer $44.95

22 Technical Writer $36.72

23 Documentation Specialist $24.47

24 Senior Web/Internet Developer $116.93

25 Web/Internet Developer $87.99

26 Senior Technical/Data Librarian $57.27

27 Senior Functional Analyst $95.45

28 Functional Analyst $77.06

29 Instructional Designer $85.16

30 Task Supervisor $74.72

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

31 Senior Technician $52.26

32 Technician $31.29

33 Network Administrator $73.59

34 Help Desk Manager $46.92

35 Help Desk Technician $38.15

36 Records Supervisor $66.46

37 Records Analyst 1 $56.52

38 Records Analyst 2 $59.59

39 Testing Specialist $63.39

40 Data Technician $27.89

41 Data Entry Operator $29.32

42 Scanning Supervisor $46.19

43 Scanning/Microfilm Specialist 1 $34.34

44 Scanning/Microfilm Specialist 2 $37.10

45 Document Control Specialist $36.01

46 Warehouse Specialist $33.87

47 Administrative Support Specialist $31.35

1. Program Director

Functional Responsibility: Serves as the counterpart to the client project/technical manager for intermediate to complex IT or telecommunications-related programs. Manages project support operations involving multiple tasks/projects and personnel at diverse locations. Organizes, directs and coordinates planning and execution of all program/technical support activities. Shall have demonstrated information technology expertise and communication skills to be able to interface with various levels of management. Assigns duties and reviews work of subordinates.

Meets and confers with client management regarding the status of specific Contractor project and progress. Resolves problems, issues or conflicts as required. Ensures that program schedule, performance, and deliverables are met. Minimum Education and Experience Requirements:

Bachelor’s Degree (with an emphasis in Records Management, Library Science, Business

Administration, or Information Management) plus a minimum of 6 years intensive and progressive experience in the design and management of electronic records management systems and applications and/or related IT programs. At least 2 years experience supervising document management and/or records management projects of at least 8 personnel.

2. Project Manager

Functional Responsibility: Serves as the counterpart to the client program/technical manager for intermediate to complex IT or telecommunications-related programs. Manages program support operations involving multiple tasks and personnel. Organizes, directs and coordinates planning and execution of all program support activities. Shall have demonstrated information technology expertise and communication skills to be able to interface with all levels of management.

Assigns duties and reviews work of subordinates. Meets and confers with client management officials regarding the status of specific Contractor program activities and progress. Resolves problems, issues or conflicts as required. Ensures that program schedule, performance, and

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922 deliverables are met. Minimum Education and Experience Requirements: Bachelor’s

Degree (with an emphasis in Records Management, Library Science, Business Administration, or

Information Management) plus a minimum of 4 years intensive/progressive experience in the design and management of electronic records management systems/applications or related IT programs. 2 years supervising document management and/or records management projects of at least 5 personnel.

3. Senior Subject Matter Expert

Functional Responsibility: Provides high-level subject matter expertise for both electronic and paper based document/records management policy, procedures, software and systems described in the IT or system related customer program or task. Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, training, and/or implementation advice on complex problems which require a high level knowledge of the subject matter for effective implementation. Participates as needed in all phases of software and hardware application design and development with emphasis on the planning, analysis, testing, integration, documentation, training, and presentation phases. From a business process standpoint, provides technical advice, guidance and direction for the improvement, modification, and re-engineering of business processes, policies and procedures for any functional area under consideration or review. Applies principles, methods, and knowledge of specific functional areas of expertise to specific task order/program. Directs the composition or composes and finalizes documentation.

Minimum Education and Experience Requirements: Bachelor’s Degree (With an emphasis in

Records Management, Library Science, Business Administration, or Information Management) plus a minimum of 8 years related experience.

4. Subject Matter Expert

Functional Responsibility: Provides subject matter expertise for both electronic and paper based document/records management policy, procedures, software and systems described in the

IT or system related customer program or task. Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, training, and/or implementation advice on complex problems which require a high level knowledge of the subject matter for effective implementation. From a document management systems standpoint, participates as needed in all phases of software and hardware application design and development with emphasis on the planning, analysis, testing, integration, documentation, training, and presentation phases.

Provides technical advice, guidance and direction for the improvement, modification, and re-engineering of business processes, policies and procedures for any functional area under consideration or review. Applies principles, methods, and knowledge of specific functional areas of expertise to specific task order/program. Directs the composition or composes and finalizes documentation. Minimum Education and Experience Requirements: Bachelor’s

Degree (With an emphasis in Records Management, Library Science, Business Administration, or Information Management) plus a minimum of 5 years experience.

5. Senior Systems Engineer

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

Functional Responsibility: Works from specifications to design, develop or modify complex operating systems applications and/or hardware configurations. Assists with the design, coding, benchmark testing, debugging and documentation of programs. Supports the development of

Document Management and Imaging systems and applications dealing with the overall operating system, such as sophisticated file maintenance routines and computer interfaces. Works on most phases of software systems programming applications. Performs a variety of tasks, which are broad in nature and are concerned with the design and implementation of integrated systems, including personnel, hardware, software and support facilities and/or equipment. Works independently. May train subordinate engineers. May be task leader. Minimum Education and Experience Requirements: Bachelor’s Degree in engineering or computer science or related field of study, plus 4 year’s experience.

6. Information Systems Engineer Functional Responsibility: Works from specifications to develop or modify operating systems applications and/or network/desktop hardware configurations. Assists with design, coding, benchmark testing, debugging and documentation of document management and imaging programs. Supports applications dealing with the overall operating system and file maintenance routines. Supports web based/internet interface and other less complicated software packages.

Works on most phases of software programming applications. Minimum Education and

Experience Requirements: Bachelor’s Degree plus 2 years related experience.

7. Network Engineer

Functional Responsibility: Performs a variety of network management functions in support of

Document Management and Imaging systems related to operation, performance or availability of data communications networks. Modifies command language programs, network start up files, assigns/re-assigns network device logical, analyzes network performance and recommends adjustments to wide variety of complex network management functions with responsibility for overall performance and availability of networks. LAN/WAN consultant skilled in network analysis, integration and tuning. Analyze client LANs/WANs, and recommend reconfiguration and implementation of network hardware to increase performance or to meet new requirements.

Working knowledge of network operating systems. Conducts load balancing efforts to achieve optimum scanning and imaging device utilization and network performance. May serve as task leader on projects. Minimum Education and Experience Requirements: Bachelor’s Degree or equivalent certification and 4 years experience.

8. Senior Analyst

Functional Responsibility: Performs detailed systems analysis, design, programming, documentation or implementation of large to mid-sized document management and/or imaging systems and applications with customers existing systems for effective implementation. Studies customer’s information/records/document processing procedures/capabilities to improve production or workflow. Prepares workflow charts and diagrams to specify operations to be performed by computers and operations to be performed by personnel working with the electronic document management system. Plans and prepares technical reports, instructional manuals and assists in the documentation of applications development. Minimum Education

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922 and Experience Requirements: A Bachelor’s Degree or a project-related IT or telecommunications certification, plus 5 years of related experience.

9. Mid Level Analyst

Functional Responsibility: May perform systems analysis, design, programming, documentation or Implementation of small to mid-sized systems applications. Confers with supervisors on unusual matters. May review capabilities, workflow, and limitations to determine if requested capability or modification is possible, also studies records/document management workflow processing. Minimum Education and Experience Requirements: A Bachelor’s Degree or equivalent, or a project-related IT or telecommunications certification, plus 3 year related experience.

10. Analyst Functional Responsibility: Performs varied tasks under minimum supervision, conferring with supervisor on unusual matters. May be assisted by more junior personnel in the analysis, design, programming, documentation or implementation of systems applications. May review capabilities, workflow, and limitations, also studies information-processing. Works under supervision of a Senior Analyst. Minimum Education and Experience Requirements: A

Bachelor’s Degree or equivalent, or a project-related IT or telecommunications certification, plus

1 year related experience.

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

11. Programmer-Analyst III

Functional Responsibility: Works independently, with management review of end results or acts as lead programmer. Interprets, implements, and maintains complex operating systems and subsystems from specifications prepared by vendors and engineers. Directs or fine-tunes document management and imaging applications to maximize throughput on various computing platforms and equipment configurations. Responsible for integrating equipment and systems from multiple vendors into the overall organizational configuration to maximize data communications and resource sharing. Designs, codes, installs, and maintains appropriate systems software program; identifies, evaluates, tailors, and directs the implementation of vendor-supplied software. Performs systems re-generations where applicable to reflect changes in peripheral configuration; ensures the maintenance of adequate software systems documentation; recommends to management the purchase or lease of systems software personnel in the resolution of complex systems-related problems. Has prime accountability for the maintenance and operating efficiency of a major subsystem. Continually assesses the performance of appropriate software systems to identify and correct problems that impact operation efficiency and work quality. Minimum Education and Experience Requirements: A

Bachelor’s Degree or equivalent, plus 5 years of related work experience.

12. Programmer-Analyst II Functional Responsibility: Interprets, implements, and maintains operating systems and subsystems from specifications prepared by vendors and engineers. May fine-tune document management and imaging applications to maximize throughput on various computing platforms and equipment configurations. Supports integrating equipment and systems from multiple vendors into the overall organizational configuration to maximize data communications and resource sharing. Supports design, code, installation, and maintenance of appropriate systems software program. Identifies, evaluates, tailors, and directs the implementation of vendor-supplied software packages. Performs re-generations where applicable to reflect changes in peripheral configuration; ensures the maintenance of adequate software systems documentation;

prepares alterations to management the purchase or lease of systems software personnel in the resolution of complex systems-related problems. Minimum Education and Experience

Requirements: A Bachelor’s Degree or equivalent plus 2 years related work experience.

13. Programmer-Analyst I Functional Responsibility: Interprets, implements, and maintains simple operating systems and subsystems from specifications prepared by vendors and engineers. May fine-tune simple applications to maximize throughput on various computing platforms and equipment configurations. Support efforts for integrating equipment and systems from multiple vendors into the overall organizational configuration to maximize data communications and resource sharing. Supports design, code, installation, and maintenance of appropriate systems software program. Performs simplistic systems re-generations where applicable to reflect changes in peripheral configuration; ensures the maintenance of adequate software systems documentation;

supports gathering of information to management the purchase or lease of systems software personnel in the resolution of complex systems-related problems. Minimum Education and

Experience Requirements: Associate’s Degree plus 1 year related experience.

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

14. Senior Database Administrator

Functional Responsibility: Designs and establishes data files and control procedures for mid to complex systems of networked systems for the document management and/or imaging systems being installed. Responsible for data integrity. May assign passwords and monitors use of resources. Backs up files as required. May produce complex periodic business reports; generate output such as labels, letters, and forms. Responds to frequent management requests for information. Sometimes is the Task Leader or supervisor of junior and/or entry level database administrators. Minimum Education and Experience Requirements: Bachelor’s Degree or equivalent and 3 years experience.

15. Database Analyst

Functional Responsibility: Analyzes complex organizational and computer database system(s);

designs and implements client document management/records management/imaging systems in both stand-alone and network configurations; is very knowledgeable in both commercially-available off-the-shelf (COTS) and custom database software platforms; develops technical documentation detailing the installation procedures. Performs analyses of organizational and computer database system(s). Designs and implements database systems in both stand-alone and networks configurations using commercially available and customized software platforms.

Requires very little supervision. Performs training of lower-level database analysts. Minimum

Education and Experience Requirements: Bachelor’s Degree and 3 years of experience.

16. Configuration Management Specialist

Functional Responsibility: Develops and maintains complex configuration management plans, implementation scheduling and software documentation for all Document/Records Management

Software Systems and life-cycle reviews. Shall be capable of monitoring the configuration control process and ensuring that procedures comply with client and/or applicable software specifications. Acts as lead when required, reports to the Project Manager/Program Manager.

Knowledgeable of software development techniques, configuration audits and client/government regulations, manuals, standards and industry publications related to configuration/data management required to perform the task. Trains lower level configuration management specialist. Minimum Education and Experience Requirements: Bachelor’s Degree or equivalent in a related field and 3 years experience.

17. Quality Assurance/Control Specialist

Functional Responsibility: Supports the development and implementation of quality control methodologies to ensure compliance with document imaging/scanning/retention quality assurance standards, guidelines and procedures IAW Federal and DoD policy and procedures.

Supports the development and definition efforts of major and minor characteristics of quality including quality metrics and scoring parameters and determines requisite quality control resources for an actual effort. Maintains a process for evaluating hardware, software, and associated documentation and/or assists in the evaluation. Conducts and/or participates in formal and informal reviews at pre-determined points throughout the development cycle. Minimum

Education and Experience Requirements: Associate’s Degree or equivalent and 4 year

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

18. Security Specialist

Functional Responsibility: Analyze and design small to complex security requirements for

Multilevel Security (MLS) issues for electronic document management, scanning/indexing system applications and web portal requirements. Design, develops, engineers, and implements solutions to MLS requirements. Gather and organize technical information about an organization's mission goals and needs, existing security products, and ongoing programs in the

MLS arena. Perform risk analysis and risk assessments as required. Minimum Education and

Experience Requirements: Bachelor's degree or equivalent and 4 years experience.

19. Multimedia Training Manager

Functional Responsibility: Manages and is responsible for all operations within the training organization for all customer training requirements as they relate to document management, imaging, and scanning software, systems and applications. Supervises, schedules, plans, develops and performs training courses that are up to date and applicable. Ensures that all training courses are appropriate and effective. Responsible for major training projects with training data of a higher complexity and importance than those normally assigned to lower level trainers. Responsible for development and generation of user manuals, training manuals and other documentation required. Responsible for the coordination of training activities, classroom space is adequate. Ensures that all training materials, media and manuals are provided to students. Responsible for supervising and training subordinate training specialist. Minimum

Education and Experience Requirements: Bachelor’s Degree or equivalent and 6 years

20. Multimedia Training Specialist

Functional Responsibility: Supports efforts associated with scheduling, planning, developing and performing training courses to end users and systems support personnel for all document/records/scanning/indexing system applications. Supports efforts that ensure all training courses are current, appropriate and effective. Performs coordination of training activities including distance learning and online training classes. Supports the development and production of training manuals, user manuals and other documentation as required. Ensures that all training materials, media and manuals are available to students. Minimum Education and

Experience Requirements: Bachelor’s Degree or equivalent and 3 years experience.

21. Senior Technical Writer

Functional Responsibility: Gathers, analyzes, and composes technical information for technical documents, manuals, instructions, policy and procedures guides, systems specifications, and systems operating requirements. Conducts research and ensures the use of proper technical terminology for IT/Communications systems for operators and end users. Ensures a level of understanding for written text for end users. Interfaces with systems developers, analysts, programmers, computer operators and end users in ensuring technical accuracy and completeness.

May be required to develop output in HTML, PDF, web-based, and other multi-media formats.

Minimum Education and Experience Requirements: Bachelors Degree or equivalent

(preferably English, Literature, or other related discipline) and 5 years of experience writing and editing technical reports and documents.

DOMA Technologies LLC, 2875 Sabre St. Suite 500, Virginia Beach, VA 23452, 757-306-4920 FAX: 757-306-4922

22. Technical Writer

Functional Responsibility: Collect, analyze, and organize information required for technical documentation and for the preparation of manuals, materials, and reports. Reviews existing technical literature, develops descriptive copy, and verifies documentation with related departments. May coordinate the production and distribution of finished materials. Develops written technical materials and methodology with regard to information systems and end user requirements. Must have experience in multiple types of word processing systems, and have the capability to develop online technical documentation. May be required to develop output in

HTML, PDF, web-based, and other multi-media formats. Minimum Education and Experience

Requirements: Bachelors Degree or equivalent (preferably English, Literature, or other related discipline) and 2 years of experience writing and editing technical reports and documents.

23. Documentation Specialist

Functional Responsibility: Responsible for preparing and/or end users documentation, maintenance documentation, systems specifications, procedures and methods, including user reference manuals. Provides or coordinates documentation services as required. Composes and finalizes both functional and IT documentation, including specifications and user manuals, in the style and format required by individual task. Receives initial functional specifications and transform that data into end user documentation. May be required to develop output in HTML, PDF, web-based, and other multi-media formats. Minimum Education and Experience

Requirements: Bachelors Degree or equivalent (preferably English, Literature, or other related discipline) and 3 years of experience writing and editing technical reports and documents.

24. Senior WEB/Internet Developer

Functional Responsibility: Assigned as a Webmaster for establishing and maintaining WEB…