SOLICITATION__GAO-15-N-0011.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

GAO-HQ

WASHINGTON DC 20548

441 G STREET NW ROOM 7N14U

US GOVERNMENT ACCOUNTABILITY OFFICE

GAO-HQ-ISTS CODE 16. ADMINISTERED BYCODE

X

X

517210

SIZE STANDARD:

% FOR:SET ASIDE:UNRESTRICTED ORGAO-AM

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

03/06/2015 1200 ES

02/12/2015

202-512-4742ANTHONY TERRELL

(No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

GAO-15-N-0011

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 45 GAO-15-IR-0102OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

WASHINGTON DC 20548

441 G STREET NW ROOM 1842

ATTENTION

INFORMATION SYSTEM TECHNOLOGY SERVICES

US GOVERNMENT ACCOUNTABILITY OFFICE

15. DELIVER TO

WASHINGTON DC 20548

441 G STREET NW ROOM 7N14U

ACQUISITION MANAGEMENT

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

1,500

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULE

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

US GOVERNMENT ACCOUNTABILITY OFFICE

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

WIRELESS HOME PHONE SERVICES

The purpose of this solicitation is to acquire Wireless Home Phone services for the Government Accountability Office.

This Solicitation is being conducted under the spirit of Federal Acquisitions Regulations (FAR) Part 12, Acquisition of Commercial Items. Open Market.

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

XX

DATED

MONICA L. TAYLOR

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT:

REF.

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

The period of performance will be for a base period of one year, with 4 optional years. Award will be made to the Offeror who presents the Best

Value to the Government.

GAO seeks best customer pricing for all commercial items.

Delivery: 03/01/2015

Period of Performance: 03/01/2015 to 02/29/2020

00001 SERVICE - BASE YEAR

Job Code: Sonia McGill

Product/Service Code: D304

Product/Service Description: IT AND TELECOM-

TELECOMMUNICATIONS AND TRANSMISSION

Period of Performance: 03/01/2015 to 02/29/2016

00002 BASE YEAR OPTIONAL EQUIPMENT

Not To Exceed $25,000

Job Code: Sonia McGill

Product/Service Code: D304

Product/Service Description: IT AND TELECOM-

TELECOMMUNICATIONS AND TRANSMISSION

Period of Performance: 03/01/2015 to 02/29/2016

00003 SERVICE - OPTION YEAR 1

(Option Line Item)

Continued ...

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

45 2 of

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 45

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

GAO-15-N-0011

03/15/2016

Product/Service Code: D304

Product/Service Description: IT AND TELECOM-

TELECOMMUNICATIONS AND TRANSMISSION

Period of Performance: 03/01/2016 to 02/28/2017

00004 SERVICE - OPTION YEAR 2

(Option Line Item)

03/15/2017

Product/Service Code: D304

Product/Service Description: IT AND TELECOM-

TELECOMMUNICATIONS AND TRANSMISSION

Period of Performance: 03/01/2017 to 02/28/2018

00005 SERVICE - OPTION YEAR 3

(Option Line Item)

03/15/2018

Product/Service Code: D304

Product/Service Description: IT AND TELECOM-

TELECOMMUNICATIONS AND TRANSMISSION

Period of Performance: 03/01/2018 to 02/28/2019

00006 SERVICE - OPTION YEAR 4

(Option Line Item)

03/15/2019

Product/Service Code: D304

Product/Service Description: IT AND TELECOM-

TELECOMMUNICATIONS AND TRANSMISSION

Period of Performance: 03/01/2019 to 02/29/2020

00007 EQUIPMENT - OPTION YEAR 1

(Option Line Item)

03/01/2016

Product/Service Code: D304

Product/Service Description: IT AND TELECOM-

TELECOMMUNICATIONS AND TRANSMISSION

Period of Performance: 03/01/2016 to 02/28/2017

00008 EQUIPMENT - OPTION YEAR 2

(Option Line Item)

03/01/2017

Product/Service Code: D304

Product/Service Description: IT AND TELECOM-

TELECOMMUNICATIONS AND TRANSMISSION

Period of Performance: 03/01/2017 to 02/28/2018

00009 EQUIPMENT - OPTION YEAR 3

Continued ...

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

4 45

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

GAO-15-N-0011

(Option Line Item)

03/01/2018

Product/Service Code: D304

Product/Service Description: IT AND TELECOM-

TELECOMMUNICATIONS AND TRANSMISSION

Period of Performance: 03/01/2018 to 02/28/2019

00010 EQUIPMENT - OPTION YEAR 4

(Option Line Item)

03/01/2019

Product/Service Code: D304

Product/Service Description: IT AND TELECOM-

TELECOMMUNICATIONS AND TRANSMISSION

Period of Performance: 03/01/2019 to 02/29/2020

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

Solicitation# GA0-15-N-0011 WIRELESS HOME PHONE SERVICES

B. SERVICES / PRICING

B.1 TERMS AND CONDITIONS

Pursuant to Federal Acquisition Regulation (FAR) Part 12 – Acquisition of Commercial Items, __(enter contractor name)__ agrees to the following terms of a Purchase Order exclusively with the General Accountability Office (GAO).

B.2 TYPE OF CONTRACT

GAO intends to award a single Fixed-Price Purchase Order to provide services for the agency.

B.3 PRICING SUMMARY

ITEM PERIOD OF PERFORMANCE PRICE

BASE YEAR SERVICE 03/01/15 – 02/29/16 $

BASE YEAR OPTIONAL

EQUIPMENT 03/01/15 – 02/29/16

NOT TO EXCEED

$25,000.00

OPTION YEAR 1 SERVICE 03/01/16 – 02/28/17 $

OPTION YEAR 2 SERVICE 03/01/17 – 02/28/18 $

OPTION YEAR 3 SERVICE 03/01/18 – 02/28/19 $

OPTION YEAR 4 SERVICE 03/01/19 – 02/29/20 $

OPTION YEAR 1 EQUIPMENT 03/01/16 – 02/28/17 OPTIONAL (as needed)

OPTION YEAR 2 EQUIPMENT 03/01/17 – 02/28/18 OPTIONAL (as needed)

OPTION YEAR 3 EQUIPMENT 03/01/18 – 02/28/19 OPTIONAL (as needed)

OPTION YEAR 4 EQUIPMENT 03/01/19 – 02/29/20 OPTIONAL (as needed)

Note: (Periods of Performance to be adjusted to actual award date)

TOTAL

C. STATEMENT OF WORK

C.1 PURPOSE AND SCOPE

The purpose of this Statement of Work (SOW) is to obtain the services of a Contractor to provide

Wireless Home Phone Services. The scope of this procurement is both services and equipment – to include both unlimited domestic and domestic long distance service.

The period of performance is:

Base period of 12 months, from 03/01/2015 to 02/28/2016 for preliminary planning and design, initial implementation planning, and first incremental deployment

Four (4) option periods, each being a period of 12 months, collectively starting on 03/01/2016 and ending on 02/29/2020 for ongoing implementation planning and subsequent incremental deployments.

C.2 BACKGROUND

Mission and Organization

As described on its public web site (www.gao.gov), the U.S. Government Accountability Office

(GAO) supports

―the Congress in meeting its constitutional responsibilities and to help improve the performance and ensure the accountability of the federal government for the benefit of the

American people. We provide Congress with timely information that is objective, fact-based, nonpartisan, non-ideological, fair, and balanced. Our Core Values of accountability, integrity, and reliability are reflected in all of the work we do. We operate under strict professional standards of review and referencing; all facts and analyses in our work are thoroughly checked for accuracy.‖

Our Work is done at the request of congressional committees or subcommittees or is mandated by public laws or committee reports. We also undertake research under the authority of the

Comptroller General. We support congressional oversight by auditing agency operations to determine whether federal funds are being spent efficiently and effectively;

investigating allegations of illegal and improper activities;

reporting on how well government programs and policies are meeting their objectives;

performing policy analyses and outlining options for congressional consideration; and issuing legal decisions and opinions, such as bid protest rulings and reports on agency rules.

We advise Congress and the heads of executive agencies about ways to make government more efficient, effective, ethical, equitable and responsive. Our work leads to laws and acts that improve government operations, saving the government and taxpayers billions of dollars.

The product that GAO produces and the medium in which GAO works is information. GAO collects information from federal agencies and other sources and publishes reports in paper, electronic or testimony form. This information is sensitive and requires careful protection because of its source, because of privacy requirements and to protect the integrity of its work in progress before formal publishing. (The handling of classified information is not a factor in this request for information.) GAO has a large archive of past reports and data and adheres to strict federal records management standards.

Because of its mission, GAO strives to follow best practices. Therefore, GAO adheres to government mandates and standards, including those for information systems, management and security.

To accomplish its mission, GAO is organized with its headquarters in Washington, DC and eleven field offices located in cities across the continental United States. GAO, by the nature of its audit work, also has staff located at various audit sites in the Washington metro area, elsewhere in the

US, and around the world. There are approximately 2,500 staff located in Washington and 700 in field locations. GAO staff travel frequently around the US and the globe to accomplish agency work. Increasingly, GAO staff also participates in telework arrangements from their homes.

Internally, GAO is organized into Teams that conduct its audit functions. Members of these teams, which are highly collaborative, working closely together and communicating and sharing information regularly, may be distributed throughout headquarters, field offices or elsewhere.

In sum, GAO is an organization that revolves around information: collecting, analyzing and processing, publishing, communicating and storing it. GAO needs to make this information accessible to both its staff and its clients, more and more through modern electronic and mobile means. Protecting this information at all points is critical to its work. Because of its wide-ranging locations – and increasingly because of the mobile and collaborative nature of its work and staff – its information assets must be accessible, usable and secure anywhere anytime.

C.3 DESCRIPTION OF REQUIREMENT

ITEM DESCRIPTION UNITS

Wireless Home Phone

PLANS

Unlimited Domestic

Calling

Unlimited Domestic Long

Distance

Wireless Home Phone

EQUIPMENT

As required 500

C.3.1 GEOGRAPHIC SCOPE OF CONTRACT

The geographic scope for services required under this Order is Domestic U.S., defined as service to the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories.

NOTE: GAO seeks a fixed-price plan for services.

C.3.2 CUSTOMER SERVICE

The contractor shall designate an Order Manager and an alternate in writing who are experienced in the handling of US Government accounts with respect to training on the use of the devices, maintenance and minor repair of the devices, statement preparation, invoicing, unit-issue, and this statement of work. The Order Manager and alternate shall have full authority to act for the contractor on all Order matters relating to daily operation of this contract. The contractor shall complete all requests and notify the requester of completion within one business day from the time the contractor is contacted by any means for all issues not specified in this SOW.

C.3.3 HELP DESK

The contractor shall ensure a highly trained full-time staff and a 24x7 help desk is readily available to respond to trouble calls. Response to trouble calls must be in real time (i.e. no automated message services) and assistance must be provided by a person in a decision-making capacity.

Response to trouble calls may require emergency processing of delivery orders, issuing wireless communication devices, providing replacement units, and resolving user connection and service problems. Break/Fix requirements shall have a response time of 2 hours with a fix within 4 hours for domestic service and replace within 24 hours for international service. The contractor shall notify the TPOC when a condition or malfunction adversely affecting the reliability or performance of the service is found.

Service outages shall generate a response within 1 hour with resolution within 4 hours.

The Contractor must provide access to help desk support for their solutions which may include tier support levels to interface with end User and GAO internal Help Desk. Please indicate the location of the operational help desk. They must satisfy the following criteria:

End User Help Desk support must be 24/7 including holidays for both domestic and international users.

Administrative / Management Help Desk must be available 8am-5pm in both EST and PST.

Help Desks must utilize a trouble-ticketing system where each request has a unique identifier for tracking purposes.

Help Desk interaction must support online requests / resolution, supported with email.

Telephone (voice) Help Desk support must be available, but can be limited to business hours.

C.3.4 TRAINING

The contractor shall make user training available for all equipment associated with this Order upon delivery. The contractor shall train personnel to perform minor programming of the cellular phones assigned to the contract. Training may be conducted via printed/printable manual or web-based training via the internet.

C.3.5 EQUIPMENT & ACCESSORIES

The contractor shall provide a list of models of the communication devices and accessories to be made available under this Order to be updated as new promotions are made available and when new equipment becomes available.

All necessary equipment should be included in the service plan. In the event that the purchase of equipment is necessary, any price quoted for such items shall be clearly marked as ―Open

Market‖. Purchase of equipment will not constitute renewal of service for the purpose of exercising a termination fee. All purchases will include a receipt at delivery.

Deliveries will be completed within three business days for all new and replacement equipment.

The contractor shall bear all expenses for delivery/issue of new or replacement equipment from or to the contractor.

C.7 QUALITY CONTROL

The contractor shall submit a quality control plan/process for the timely resolution of sub-standard performance with this contract.

D. PACKAGING AND MARKING

All reports and documentation required as deliverables in accordance with Section F.6 of this

Order shall be marked as follows:

Name of Contractor

Order Number To Be Determined

Title or description of the item(s) contained therein

Consignee’s name and address

E. INSPECTION AND ACCEPTANCE OF DELIVERABLES

The Contracting Officer’s Representative (COR), as duly authorized representative of the

Contracting Officer, shall assume responsibility for monitoring this order and final inspection and acceptance of all deliverables. Inspection and acceptance shall be performed at the place of delivery.

F. DELIVERIES OR PERFORMANCE

F.1 PLACE OF PERFORMANCE

The primary place of performance shall be the GAO Headquarters in Washington, D.C. All live training shall be conducted at this location. The service areas shall be both domestic and international.

F.2 CONTINUITY OF SERVICE

The contractor recognizes that services under this Order are vital to the Government, and must be continued without interruption, and that a successor may continue such services. The contractor agrees to exercise its best efforts and cooperation to effect an efficient transition to a successor for any Orders awarded to replace the award resulting from this solicitation.

F.3 CONTRACTOR PERFORMANCE ASSESSMENT REPORT

During the life of this contract, Contractor performance will be evaluated on an interim and final basis pursuant to FAR Subpart 42.15.

F.4 TRAVEL AND OTHER DIRECT COSTS

There is no anticipated travel associated with this effort. In the event travel is necessary, all travel must be approved in writing prior to the travel event. The Contractor will be reimbursed for travel incurred directly and specifically in the performance this Order. Other Direct Costs, as applicable, shall be negotiated prior to award, and claims for payment shall be supported by receipts.

F.5 OBSERVANCE OF FEDERAL HOLIDAYS, WEEKEND SERVICES AND INCLEMENT

WEATHER

The services to be provided under this Order are deemed critical. Performance under this Order must be continuous, without interruption, and without consideration of holidays, weekends, or inclement weather.

G. ORDER ADMINISTRATION

G.1 GOVERNMENT POINTS OF CONTACT

Contracting Officer: Monica Taylor 202-512-6575 taylorm@gao.gov

414 G Street, NW, Washington, DC 20548

Contract Specialist: Anthony Terrell 202-512-5231 terrella@gao.gov

414 G Street, NW, Washington, DC 20548

Contracting Officer’s Representative (COR): To Be Determined

G.2 ADMINISTRATION AND APPROPRIATION DATA

The Contracting Officer is the only individual authorized to modify the resulting award.

The Administration Office and the Accounting & Appropriation Data will be specified on the

Delivery Order upon award.

G.3 CONTRACTING OFFICER’S REPRESENTATIVE (COR) AUTHORITY

* The COR shall be designated at time of award.

(a) Performance of work under this Order must be subject to the technical direction of the

Contracting Officer’s Representative identified above, or a representative designated in writing.

mailto:taylorm@gao.gov mailto:terrella@gao.gov

The term ―technical direction‖ includes, without limitation, direction to the contractor that directs or redirects the labor effort, shifts the work between work areas or locations, fills in details and otherwise serves to ensure that tasks outlined in the work statement are accomplished satisfactorily.

(b) Technical direction must be within the scope of the specification(s)/work statement.

The Contracting Officer’s Representative does not have authority to issue technical direction that:

(1) Constitutes a change of assignment or additional work outside the specification(s)/statement of work;

(2) Constitutes a change as defined in the clause entitled ―Changes‖;

(3) In any manner causes an increase or decrease in the Order price, or the time required for

Order performance;

(4) Changes any of the terms, conditions, or specification(s)/work statement of the contract;

(5) Interferes with the contractor's right to perform under the terms and conditions of the contract; or

(6) Directs, supervises or otherwise controls the actions of the contractor's employees.

(c) Technical direction may be oral or in writing. The Contracting Officer’s Representative shall confirm oral direction in writing within five work days, with a copy to the Contracting Officer.

(d) The contractor shall proceed promptly with performance resulting from the technical direction issued by the Contracting Officer’s Representative. If, in the opinion of the contractor, any direction of the Contracting Officer’s Representative, or his/her designee, falls within the limitations in (b), above, the contractor shall immediately notify the Contracting Officer no later than the beginning of the next Government work day.

(e) Failure of the contractor and the Contracting Officer to agree that technical direction is within the scope of the Order shall be subject to the terms of the clause entitled ―Disputes.‖

G.4 INVOICE SUBMISSION

Invoicing instruction will be identified in the Delivery Order upon award.

H. SPECIAL ORDER REQUIREMENTS

GAO SECURITY CLAUSE GAO INDUSTRIAL SECURITY PROGRAM

The following GAO Security Clause is provided by the office of Security and Emergency

Management for inclusion in all agreements made with non-GAO entities that involve access to information, property, or other assets or resources under the authority or control of GAO.

"Agreements" may be defined as: contracts, interagency agreements, and lease agreements.

"Non-GAO entities" may be defined as consultants, contractors, subcontractors, building tenants, and their respective employees.

GAO SECURITY CLAUSE

The security policies, procedures and requirements stipulated in the National Industrial Security

Program (NISP); National Industrial Security Program Operating Manual (NISPOM); and any supplementals thereto are applicable. Also applicable are the Federal Acquisitions Regulation

(FAR), and the GAO Order 0910.1, GAO Security Program, and supplemental GAO security directives.

References to the terms contract, contractor, and Contracting Officer’s Representative (COR), should be substituted with company, sponsor, and GAO Point of Contact (POC), or other terms as appropriate to the type of agreement.

CITIZENSHIP

1. All employees on the Order who require access to information, property, or other assets or resources under the authority or control of GAO must either be U.S. citizens or have lawful U.S.

permanent resident status.

2. It is the responsibility of the contractor to ensure that all employees on the Order meet the citizenship requirements and that proof of U.S. citizenship, permanent resident status, or employment authorization is provided to GAO’s office of Security and Emergency Management

(SEM) upon request.

SECURITY SCREENING

1. All Order employees who require access to information, property, or other assets or resources under the authority or control of GAO (including classified or sensitive information) are subject to security screening, as appropriate, to support their work on a GAO contract. A background investigation commensurate with the level of the responsibilities and duties (referred to as position sensitivity level) is required for each Order employee assigned to the contract.

2. For national security positions, the contractor will validate the security clearance of each Order employees whose position requires access to national security information.

3. For positions of public trust, SEM will adjudicate an Order employee’s investigation, as appropriate to the employee’s designated position sensitivity, for work on the Order and for access to information, property, or other assets or resources under the authority or control of GAO.

4. Security screening for building access alone does not grant a security clearance for access to classified information.

DETERMINING POSITION SENSITIVITY

1. The Contracting Officer's Representative (COR), in consultation with the Project Manager, will determine the position sensitivity for all personnel assigned to the contract, and will identify such to SEM. GAO’s Director of Security and Emergency Management will determine the type of investigation for each Order employee based upon the sensitivity level identified for his or her position. The following criteria will be used for determining position sensitivity.

a. National Security Position: A position that requires a security clearance to permit access to classified information which includes:

1) information that has been specifically authorized under criteria established by an

Executive Order (E.O.) or an act of Congress to be kept classified in the interest of national defense or foreign policy, including information classified under the terms of E.O. 12958.

2) access to a classified facility, which is any facility that requires a security clearance for admittance.

3) access to national security system.

b. Public Trust Positions and ADP-I, II, and III Positions: A position, other than a national security position, in which an individual’s action or inaction could diminish public confidence in, or otherwise have an adverse impact on the integrity, efficiency, or effectiveness of GAO or other government activities, whether or not actual damage occurs. Public trust positions shall be designated as high risk, moderate risk or low risk (for building access only).

1) A High Risk Public Trust Position is a position whose occupant:

a) has final signature authority for GAO products or other documents that articulate official agency policies, positions, findings, or commitments;

b) has final signature authority for contracts of individual non-cumulative amounts of

$25,000 or more, or who obligates, controls, or expends individual, non-cumulative amounts of $25,000 or more on behalf of GAO;

c) has duties that involve accounting, disbursing, or authorizing disbursement of funds;

d) is assigned to a staff or administrative office (i.e., Office of the Comptroller

General (CG); Office of the Chief Administrative Officer (CAO); Congressional Relations

(CR); Human Capital Office (HCO); Public Affairs (PA); Office of the Inspector General

(OIG); or the Forensic Audits and Investigative Services (FAIS) team), and who performs work that is generally not reviewed by higher authority;

e) designs or manages GAO’s major information technology resources, and whose work is not regularly reviewed by higher authority;

f) has duties directly related to personnel security investigations or adjudications, or information security;

g) occupies a position as an Automated Data Processor I (ADP I; further defined as those positions in which the incumbent is responsible for the planning, direction, and implementation of a computer security program; major responsibility for the direction, planning, and design of a computer system, including the hardware and software; or, can access a system during the operation and maintenance in such a way, and with relatively high risk for causing grave damage, or realize a significant personal gain); or

h) is otherwise in a position with substantial responsibility for activities that have a significant potential for grave harm to the integrity, efficiency, or effectiveness of GAO or other government activities.

2) A Moderate Risk Public Trust Position is a position whose occupant

a) is an analyst, analyst-related specialist, or attorney;

b) is directly involved in the production of GAO products or external audiences;

c) has duties involving financial management, contracting, or other procurement related activities, or human capital or related activates (e.g., of the Office of Opportunity and Inclusiveness);

d) has duties involving access to sensitive data (i.e., proprietary, personal, or federal agency sensitive but unclassified (SBU) information) that GAO has legal or contractual obligations not to divulge;

e) has duties involving information technology management, planning, design, or maintenance;

f) occupies a position designated ADP II or III; or

g) is otherwise in a position that involves activities that have a reasonable potential for significant harm to the integrity, efficiency, or effectiveness of GAO or other government activities, but less than in a high risk public trust position.

3) A Low Risk Public Trust Position is a position that is not designated as either a high risk or moderate risk public trust position.

NOTE: All Order employees are processed for a minimum of a Low Risk Public Trust

Position due to their access to the GAO Building.

2. The COR will notify SEM of changes in personnel duties as it affects a Order employee's designated position sensitivity requiring an increased investigation.

3. Annually, SEM will provide a listing of all Order staff to the COR for validation.

BACKGROUND INVESTIGATION REQUIREMENTS

1. A background investigation commensurate with the position sensitivity level must be favorably completed.

a. A Single Scope Background Investigation (SSBI) conducted using the SF-86 is required for Top Secret national security positions and for high risk public trust positions.

b. A Moderate Risk Background Investigation (MBI) conducted using the SF-86 is required for Secret national security positions and an MBI conducted using the SF-85P is required for moderate risk public trust positions. A greater investigation or security questionnaire also meets the requirements.

c. A National Agency Check with Written Inquiries (NACI) is required for low risk public trust positions and for building access.

d. A Childcare NACI (CNACI) is required for Order employees of the GAO childcare center.

2. It is the responsibility of the contractor to ensure that employees whose positions require access to national security information possess a security clearance of the appropriate level prior to being assigned to work on the contract.

3. GAO will process the appropriate background investigation for each employee assigned to public trust positions under the contract.

NOTE: Background investigations cannot be processed on individuals who do not possess a valid social security number (SSN). It is required that valid SSNs be provided to SEM for each employee assigned to the contract.

ACCESS TO GAO FACILITIES

1. SEM exercises full and complete authority and control over granting, denying, withholding, and terminating access of Order employees to GAO facilities.

2. All Order employees requiring access for 6 months or longer must undergo a favorable background investigation and be badged for building entry.

3. Order employees requiring access for less than 6 months must undergo a favorable interim background investigation and be placed on the GAO Contractor Access List for unescorted entry into the facility.

4. Order employees requiring one-time or short-term access must be signed in and out at the G

Street pedestrian entrance, escorted, and under the continuous control of a permanently badged employee. Escorts will be fully briefed on their escort responsibilities and may only escort up to 5 personnel at a time.

5. Background investigations conducted on Order employees will be consistent with the statement of work/contract.

6. Temporary escorted employees must be kept to the minimum required for operational needs.

7. Until approved by SEM for unescorted access, all Order employees must be escorted by a fully briefed, designated permanently badged employee. All escorted individuals must be within direct sight of their escorts at all times.

8. All requests for Order employee access to GAO facilities must be submitted to SEM by the

COR.

9. Determining eligibility for access to GAO facilities requires a National Agency Check with

Written Inquiries (NACI), at a minimum. SEM will perform a NACI for those Order employees without a currently valid investigation. Order employees with a previous or existing investigation should be identified by the COR to SEM during in-processing.

a. SEM will provide to each employee the necessary personnel security background forms and instructions for completion of the forms.

b. All investigative forms must be completed and submitted to SEM within 14 working days from the date the forms are provided by SEM.

10. Order employees may be granted interim unescorted access based upon the results of a favorable national criminal history check, fingerprint check, the favorable review of the employee’s completed personnel security questionnaire, and the initiation of the NACI investigation.

a. Failure to submit the completed investigative forms will result in the delay and/or denial of unescorted access.

b. Unfavorable information revealed during the review process may result in the delay and/or denial of unescorted access.

11. A final determination regarding an Order employee’s access is made based on the completed

NACI.

a. If the NACI returns with favorable information, the employee may be granted unescorted access for the term of the Order or the employee’s termination from the contract, whichever comes first.

b. If the NACI returns with derogatory information that cannot be mitigated through the adjudicative process, the Order employee’s access may be terminated.

12. Based on the Order employee’s required access needs, approval for unescorted access may be granted with the issuance of a permanent building access badge (> 6 months), an interim access badge (< 6 months), or inclusion of the Order employee’s name on the GAO Contractor

Access List.

13. If access is imperative to GAO operations, for a Order employee who does not meet the minimum investigative requirements of a completed NACI, the COR may sponsor a Order employee for temporary access for a single visit of up to 48 hours to GAO facilities, as follows.

a. Access is under escort by either the contract’s COR or the project manager, if the latter has been issued a permanent GAO building access badge.

b. Only for purposes in direct support of the contract.

c. As approved for official purposes by the COR.

d. As requested by the COR through SEM at least 24 hours, or one full work day, in advance.

e. For a single visit of longer than 48 hours, but not to exceed 7 days, the Order employee must pass a favorable National Crime Information Center (NCIC) check, in addition to meeting the criteria in paragraphs a. through d. above.

f. Exceptions to policy for temporary access must be submitted in writing to GAO¿s

Director of Security and Emergency Management.

NOTE: Upon arrival at the building the Order employee must present a valid photo ID and will be issued a temporary escort required contractor badge.

14. Once a decision is reached, whether favorable or unfavorable, SEM will provide written notification to the contractor, through the COR. The COR must notify the contractor immediately if

SEM determines that an Order employee is unsuitable for his/her duties under the Order and, therefore, will not be permitted access to GAO facilities.

15. If approved to receive a GAO building access badge, a Order employee must appear in person at the SEM ID Media office in the GAO Headquarters Building, or at a designated office in other

GAO facilities (e.g., GAO field offices), and show two forms of identification in original form, with at least one being a valid state or federal government-issued picture identification.

INITIATING THE BACKGROUND INVESTIGATION

1. To initiate the background investigation, the COR will, for each employee assigned to the

Order who requires access to GAO facilities, submit to SEM:

a. a completed GAO Form 540A, Request for Approval of Unescorted Access for non-

GAO Employees; and

b. a GAO Form 618A, Request for NCIC Check for non-GAO Employees, completed by the Order employee.

2. Upon receipt of the completed Form 540A and Form 618A from the COR, SEM will provide to the Order employee, through the COR, instructions for:

Completing a personnel security questionnaire via the Office of Personnel Management’s electronic-Questionnaires for Investigations Processing (e-QIP) system:

1) a Standard Form (SF) 85, Questionnaire for Non-Sensitive Positions for building access and Low Risk positions of trust;

2) an SF-85P, Questionnaire for Public Trust Positions, for Moderate Risk positions of trust; and

3) an SF-86, Questionnaire for National Security Positions for High Risk positions of trust;

Completing an Optional Form 306, Declaration for Federal Employment;

Completing a GAO Form 691, Authorization for Release of Personal Consumer Credit

Information (as applicable to the person’s position); and Submitting completing forms and scheduling an appointment for fingerprinting.

3. The contractor is responsible for ensuring that each Order employee returns the completed documents, through the COR, to SEM within 14 days from the date provided by SEM, and that all information submitted is complete, accurate, and legible.

4. Upon receipt of all completed forms, SEM will forward the forms to OPM with a request for the conduct of the appropriate background investigation.

NOTE: The COR is responsible for ensuring that the current version of each required form is provided to the contractor for completion and submission to SEM (current forms are available on the GAO Website).

GAO 52.212-76 PERIOD OF PERFORMANCE

The Period of Performance of this Order shall be from the effective date of award for twelve (12) consecutive months, with four (4) Option Years of twelve (12) consecutive months each.

GAO 52.234-70 DISPUTES – LEGISLATIVE BRANCH AGENCY (APR 2008)

(a) Except as otherwise provided in this contract, any dispute concerning a question of fact arising under this Order which is not disposed of by agreement shall be decided by the Contracting

Officer, who shall render his/her decision in writing and mail or otherwise furnish a copy thereof to the Contractor. The decision of the Contracting Officer shall be final and conclusive unless, within thirty (30) days from the date of receipt of such copy, the Contractor mails or otherwise furnishes to the Contracting Officer a written appeal addressed to the Comptroller General. The decision of the Comptroller General or his/her duly authorized representative for the determination of such appeals shall be final and conclusive unless determined by a court of competent jurisdiction to have been fraudulent, or capricious, or arbitrary, or so grossly erroneous as necessarily to imply bad faith, or not supported by substantial evidence. In connection with any appeal proceeding under this clause, the Contractor shall be afforded an opportunity to be heard and to offer evidence in support of its appeal. Pending final decision of a dispute hereunder, the Contractor shall proceed diligently with the performance of the Order and in accordance with the Contracting

Officer's decision.

(b) This "Disputes" clause does not preclude consideration of law questions in connection with decisions provided for in paragraph (a) above: Provided, that nothing in this Order shall be construed as making final the decision of any administrative official, representative, or board on a question of law.

GAO 52.235-73 CONFIDENTIALITY OF GAO DATA (APR 1984)

Because of the sensitivity and confidentiality of much of the data handled by GAO, the contractor shall maintain confidentiality of all documents, data and other information supplied to it by the

GAO, in accordance with all applicable Federal guidelines and regulations. Confidentiality is essential to satisfactory Order performance. Also, specific tasks under this Order may involve processing records or portions of records which GAO treats as confidential, and contain information subject to the GAO Privacy Procedures for Personnel Records, 4 C.F.R. Part 83.

The contractor assumes full responsibility for and guarantees the security of all documents, data, and other information supplied by GAO.

No action taken by, or on behalf of, the contractor, or which the contractor could prevent, will be permitted if the effect is or could be reasonably foreseen to undermine GAO's ability to maintain the security of records created by GAO or which may be subject to the GAO Privacy Procedures.

The contractor will prevent any person other than the contractor's team members (or other persons for whom access is necessary for the completion of the contract) from seeing or having access to information in the possession or under the control of the contractor.

The contractor will prevent any person from disclosing the contents or description of documents or information to any person not authorized under this Order or by the GAO to have access to such documents or information.

The contractor will prevent removal of any documents or information from the contractor's premises without authorization by appropriate GAO officials.

The contractor shall submit to the GAO Contracting Officer, one executed copy of a Non-

Disclosure Agreement, Attachment Blank, (See Section J, List of Attachments), for each employee assigned to work with GAO confidential material within five (5) working days after notification of award. The Contractor agrees to include similar requirements in any subcontracts which it may enter into regarding or supporting work under this Order and furnish the Contracting Officer one copy of each subcontractor employee's non-disclosure agreement within five (5) working days after its execution. Each GAO Non-Disclosure Agreement must be signed by an authorized

Contractor Administrator.

The contractor will report to the GAO Order Officer any breach of confidence by any person as soon as the breach is known.

The contractor shall assure that all persons handling GAO confidential or sensitive materials has signed the GAO Non-Disclosure Agreement, Attachment Blank, and an authorized Contractor

Administrator must sign each GAO Non-Disclosure Agreement submitted by each employee assigned to this contract.

The contractor agrees that no contractor or subcontractor employee will be given access to GAO documents or other records unless that employee shall have first executed a Non-Disclosure

Agreement.

A Non-Disclosure Agreement, whether submitted prior to or after the award of this contract, shall be binding with regard to information obtained at any time throughout the period of performance of this contract. All Non-Disclosure Agreements are binding indefinitely unless released by a duly authorized official of the GAO. A contractor or subcontractor employee whose employment is continuous need not execute a new Agreement if his assignment to work related to this Order terminates but later resumes.

Any deviation from provisions of this clause which is attributable to the contractor or to persons allowed on the contractor's premises constitutes a material breach of confidentiality and may be sufficient ground for default. Further, the contractor agrees to save the Government harmless in the amount of any judgment against the United States resulting from such a breach. At the

Comptroller General's option, the contractor shall assign all of his rights of action against any person to the United States. Disclosure in violation of the Privacy Procedures also may involve the imposition of criminal penalties.

To the extent this Order provides for the operation, on behalf of the GAO, of the system of records to accomplish an agency function, it shall be subject to the requirements of any GAO Order or regulations pertaining to privacy procedures.

GAO 52.237-71 TECHNICAL DIRECTIONS (APR 1984)

(a) The Contracting Officer's Technical Representative will provide technical direction on Order performance. Technical direction includes:

(1) Direction to the Contractor which assists him in accomplishing the Statement of Work.

(2) Comments on and approval of reports or other deliverables.

(b) Technical direction must be within the Order Statement of Work. The Contracting Officer's

Technical Representative does not have the authority to issue technical direction which

(1) institutes additional work outside the scope of the contract;

(2) constitutes a change as defined in the "Changes" clause;

(3) causes an increase or decrease in the estimated cost of the contract;

(4) alters the period of performance; or

(5) changes any of the other express terms or conditions of the contract.

(c) Technical direction will be issued in writing by the Contracting Officer's Technical

Representative or confirmed by him/her in writing within five (5) calendar days after verbal issuance.

I. FEDERAL ACQUISITION REGULATIONS (FAR) ORDER CLAUSES

52.202-1 Definitions (NOV 2013)

When a solicitation provision or contract clause uses a word or term that is defined in the Federal Acquisition Regulation (FAR), the word or term has the same meaning as the definition in FAR 2.101 in effect at the time the solicitation was issued, unless—

(a) The solicitation, or amended solicitation, provides a different definition;

(b) The contracting parties agree to a different definition;

(c) The part, subpart, or section of the FAR where the provision or clause is prescribed provides a different meaning; or

(d) The word or term is defined in FAR Part 31, for use in the cost principles and procedures.

(End of clause)

52.212-1 Instructions to Offerors—Commercial Items. (APR 2014)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in

Block 10 of the solicitation cover sheet (SF 1449). However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show—

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) ―Remit to‖ address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see

FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for

30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender’s request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions or commercial items for satisfying the requirements of this solicitation. Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers.

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is

4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is ―late‖ and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and—

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government’s control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii)…