Oriental Food PWS Final.docx
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- Oriental Food Service Requirement Federal contract opportunity
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Oriental Food Concession Maxwell AFB, Alabama
Performance-Based Work Statement (PWS) 11 April 2010
GENERAL INFORMATION
1.1. SCOPE OF WORK
1.1.1. The Contractor shall provide all personnel, transportation, supervision and all food and related supplies required in the operation of an Oriental type sit down restaurant. Specifically, the contractor and his kitchen manager/chef must demonstrate to the Non-Appropriated Fund Instrumentality (NAFI) Manager and the Quality Assurance Personnel (QAP) the ability to prepare and serve a diversified menu of Oriental style meals. Menus must be planned and developed to not infringe upon the core menu items that are required of the activities in the 42D Force Support Squadron (See USAF Corporate Food Service Menu). The contractor must perform in accordance with standards of this contract.
1.2. CONTRACTOR PERSONNEL
1.2.1. Contract Manager
1.2.1.1. The Contractor will have or shall provide a Food Service Manager with operational knowledge in an Oriental style restaurant as a chef (to include sushi), kitchen manager, and restaurant owner. Operational knowledge is defined to mean not less than two (2) years experience in each of the following areas; as a chef (to include sushi), kitchen manager, and restaurant owner. The Food Service Manager shall be responsible for the overall performance of work. This experience will be verified before award of the contract. The name of this person and alternate or alternates who shall act for the Contractor when the Manager is absent shall be designated in writing to the Contracting Officer and the QAP.
1.2.1.2. The Contract Food Service Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to the daily operations of this contract.
1.2.1.3. The Contract Food Service Manager or alternates shall be on the premises and available during operating hours within fifteen (15) minutes to meet on the installation with the NAFI Manager and QAP to discuss problem areas.
1.2.2. Contractor Employees
1.2.2.1. Contractor personnel shall present a neat appearance and wear uniforms, provided by the Contractor, to make the employees easily recognized as Contractor employees. The employees shall wear name badges provided by the NAFI. The cleanliness and sanitation standards for personnel and their clothing shall be those required by the Air Force Instruction (AFI) 36-2903, Food Service Management, 1997 FDA Food Code, and AFI 48-116, Food Safety Program. NAFI will approve and recommend uniforms to ensure they are compliant with AF regulations prior to contractor purchase.
1.2.2.2. The Contractor shall make sure all employees, including management, have the required, current, and valid professional certifications required by the State of Alabama in addition to the Training Certificates for Food Service Attendants required by the Air Force as cited in AFI 48-116 before starting work under this contract. 42d Force Support Squadron (FSS) will provide the training required for the certificates and the training on proper sanitation procedures for all contractor employees for Air Force Standards. Duplicates of the certificates will be maintained in each employee’s work area(s).
1.2.2.3. All front line employees who must interact with customers in the performance of their duty must understand and speak as a minimum Basic English so that they can understand customer orders. The Contractor and his alternate must speak and understand English fluently.
1.2.3. Security Requirements
1.2.3.1. Contractor Notification Responsibilities. The contractor shall notify the 42d Air Base Wing Information Protection Office (42 ABW/IP) at each operating location 30 days before on-base performance of the service. The notification shall include:
1.2.3.1.1. Name, address, and telephone number of contractor representatives.
1.2.3.1.2. The contract number and contracting agency.
1.2.3.1.3. The reason for the service (i.e., work to be performed).
1.2.3.1.4. The location(s) of service performance and future performance, if known.
1.2.3.1.5. The date service performance begins.
1.2.3.1.6. Any change to information previously provided under this paragraph.
1.2.3.2. Obtaining and Retrieving Identification Media. As prescribed by the AFFAR 5352.242-9000, Contractor access to Air Force installations, the contractor shall comply with the following requirements:
1.2.3.2.1. The contractor shall obtain base identification for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished identification badges while visiting or performing work on the installation.
1.2.3.2.2. The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of contractor employees needing access to the base. The letter will also specify the contractor individual(s) authorized to sign requests for base identification credentials. The contracting officer will endorse the request and forward it to the issuing base pass and registration office for processing. When reporting to the base pass and registration office for issue of military identification credentials for access to the installation, contractor individual(s) will need a valid state or federal issued picture identification. To operate a vehicle on base contractor individual(s) will need to provide a valid driver’s license, current vehicle registration, and a valid vehicle insurance certificate.
1.2.3.2.3. During performance of the service, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials for any employee who no longer requires access to the work site.
1.2.3.2.4. Upon completion or termination of the service or expiration of the identification passes, the contractor shall ensure that all base identification passes issued to contractor employees are returned to the issuing office. The issuing office will verify all base identification passes have been returned and/or accounted for. The issuing office will forward a memorandum to the contractor individual authorized to sign request for base identification credentials indicating the badges have been turned in. The DD Form 577 (signature card) for the contractor authorized requestor will be destroyed and the individual will not long be authorized to sign DD Form 1172 (Application for Uniform Services Identification Cards).
1.2.3.2.5. Failure to comply with these requirements may result in withholding of final payment.
1.2.3.3. Pass and Identification Items. The service provider shall ensure the following pass and identification items required for contract performance are obtained for employees:
1.2.3.3.1. DD Form 1172, Application for Uniformed Services Identification Card (AFI 36-3026, Identification Cards For Members of The Uniformed Services, Their Family Members, and Other Eligible Personnel, and AETC Instruction 36-3001, Issue and Control of AETC Civilian Identification (ID) Cards).
1.2.3.3.2. AF Form 1199, USAF Restricted Area Badge, or locally developed badge.
1.2.3.3.3. DoD Common Access Card (CAC), (AFI 36-3026).
1.2.3.4. Suitability Investigations. Contractor personnel shall successfully complete, as a minimum, a National Agency Check with (NACI), before operating government furnished computer workstations or systems that have access to Air Force e-mail systems. These investigations shall be submitted by the government at no additional cost to the contractor. The contractor shall comply with the DoD 5200.2-R, Personnel Security Program, and AFI 33-119, Electronic Mail (E-Mail) Management and Use, requirements.
1.2.3.5. Unescorted Entry to Restricted Areas. When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with AFI 31-101, Integrated Defense, DoD 5200.2-R, and AFI 31-501, Personnel Security Program Management, as applicable. Contractor personnel shall be the subject of a favorably completed NACI investigation to qualify for unescorted entry to a restricted area. In addition, the Air Force shall submit NACI investigations for contractor employees at no additional cost to the contractor. The contractor shall provide initial and follow-on training to contractor personnel who work in Air Force controlled/restricted areas. Air Force restricted and controlled areas are explained in AFI 31-101.
1.2.3.6. Visit Request: Contractors participating in the National Industrial Security Program are authorized to use Joint Personnel Adjudication System (JPAS) in lieu of sending Visitor Authorization Letters (VALs) for classified visits to Department of Defense facilities and military installations. VALs are only required if the contractor isn’t using JPAS or if contractor personnel whom access level and affiliation are not accurately reflected in JPAS. However, some agencies may still request visit request to be sent for access to their facilities.
1.2.3.7. Freedom of Information Act Program (FOIA). The contractor shall comply with DoD Regulation 5400.7-R/Air Force Supplement, DoD Freedom of Information Act Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding For Official Use Only (FOUO) material. The contractor shall comply with AFI 33-332, Air Force Privacy Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013. The contractor shall maintain records in accordance Air Force manual (AFMAN) 33-363, Management of Records; and disposed of in accordance with Air Force Records Information Management System (AFRIMS) Records Disposition Schedule (RDS) located at https://www.my.af.mil/gcss-af61a/afrims/afrims/.
1.2.3.8. Reporting Requirements. The contractor shall comply with AFI 71-101, Volume-1, Criminal Investigations, and Volume-2, Protective Service Matters, requirements. Contractor personnel shall report to an appropriate authority, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.
1.2.3.9. Personnel Security. Contractor personnel requiring unescorted entry to controlled or restricted areas designated by the installation commander shall comply with base access requirements. These requirements are contained in AFI 31-101, for installation access and AFI 31-501, for suitability determinations.
1.2.3.10. Computer Security Requirements. The contractor shall comply with AFI 33-202, Volume 1, Network and Computer Security; AFI 33-203, Volume 1, Emission Security (EMSEC) Program; AFI 33-204, Information Protection Security Awareness, Training, and Education (SATE) Program; applicable AFKAGs, AFIs, and AFSSIs for Communications Security (COMSEC); and AFI 10-701, Operations Security (OPSEC) Instructions, when operating government computer workstations or systems. In addition to the above guidance, contractors processing classified information on government computer workstations or systems will comply with DoD 5200.1-R, Information Security Program, and AFI 31-401, Information Security Program Management.
1.2.3.11. Physical Security. Areas controlled by contractor employees shall comply with base Operations Plans/Instructions for FPCON procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The contractor shall safeguard all government property, including controlled forms, provided for contractor use. At the close of each work period, government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.
1.2.3.12. Internal Operating Instructions. The contractor will adhere to Air Force activity operating instructions for internal circulation control, protection of resources, and to regulate entry into Air Force controlled areas during normal, simulated, and actual emergency operations.
1.2.3.13. Entry Procedures to Controlled/Restricted Areas. The contractor shall comply and implement local base procedures for entry to Air Force controlled and restricted areas.
1.2.3.14. Key Control. The contractor will adhere to the Air Force activity operating instruction control procedures to ensure keys issued to the contractor by the government are properly safeguarded and not used by unauthorized personnel. The contractor will not duplicate keys issued by the government. All government keys will be turned at the end of employment or contract.
1.2.3.15. Lost Keys. Lost keys shall be reported immediately to the Air Force activity that issued the keys. The government replaces lost keys or performs re-keying. The total cost of lost keys, re-keying or lock replacement shall be deducted from the monthly payment due the contractor.
1.2.3.16. Government Authorization. The contractor shall ensure its employees do not allow government issued keys to be used by personnel other than current authorized contractor employees. Contractor employees shall not use keys to open work areas for personnel other than contractor employees engaged in performance of their duties, unless authorized by the government functional area chief.
1.2.3.17. Access Lock Combinations. Access lock combinations are “For Official Use Only” and will be protected from unauthorized personnel. The contractor will adhere to the Air Force activity operating instruction (OI) for ensuring lock combinations are not revealed to unauthorized persons and ensure the procedures are implemented. The contractor is not authorized to record lock combinations without written approval by the government functional director.
1.2.3.18. Security Alarm Access Codes. Security alarm access codes are “For Official Use Only” and will be protected from unauthorized personnel. Security alarm access codes will be given to contractor employees who require entry into areas with security alarms. Contractor employees will adhere to the Air Force activity operating instructions and will properly safeguard alarm access codes to prevent unauthorized disclosure. Contractor will not record alarm access codes without written approval by the government functional director.
1.2.3.19. Traffic Laws. The contractor and their employees shall comply with base traffic instructions and guidance.
1.2.3.20. Cellular Phone Operation Policy: The use of cellular phones while operating a motorized vehicle is prohibited on Maxwell-Gunter. Although discouraged, drivers are authorized to use devices, i.e. ear bud or ear boom, which allows their cellular phone to be operated hands-free. The device must not cover both ears. This policy applies to everyone driving on Maxwell-Gunter AFB.
1.2.3.21. Healthcare. Healthcare provided at the local military treatment facility on an emergency reimbursable basis only.
1.2.4. Employee Training
1.2.4.1. The NAFI Manager will train the Contractor on the preparation of forms and reports required by this contract. These forms and reports will include cashier reports, inventory reports, monthly inventory checks, long range capital improvement plans, daily 1875, daily 1876, quarterly budgets, monthly invoices for reimbursements, and monthly transfers between cost centers among others. This training will be completed within fifteen (15) days after contract award.
1.3. QUALITY CONTROL
1.3.1. See FSS Oriental Food Performance Plan for this contract.
1.4. PHYSICAL SECURITY
1.5.1. The Contractor shall be responsible for safeguarding all Government property, materials and supplies provided for Contractor use. The Contractor will be held accountable for losses and responsible for replacement cost when excess loss occurs. At the end of each work period, all Government facilities, equipment, supplies, and materials shall be secured.
1.5.2. Key Control
1.5.2.1. In the event keys are lost, the Contractor will be required to pay the total cost of replacement to include re-keying of the facility.
1.5. HOURS OF OPERATION
1.6.1. Normal Hours of Operation (May change based on seasonal, mission, or bilateral agreement)
| Monday through Friday | 1030 - 1500 | |
| Wednesday through Sunday | 1600 – 2100 |
1.6.2. Holiday Hours
1.6.2.1. Normal hours of operation will not be maintained during Federal holidays. Any deviation must be approved by the NAFI Manager.
1.7. ENVIRONMENTAL AND HAZARDOUS MATERIALS HANDLING AND STORAGE
1.7.1. If Contractor personnel spill or release any toxic or hazardous substance into the environment, the Contractor shall immediately contact the Base Fire Department, Contracting Officer, and Civil Engineering Base Environmental Office. All Hazardous/Flammable materials will be stored IAW Base Safety and Fire Policies.
1.8. RECORDS
1.8.1. The Contractor shall be responsible for creating, maintaining, and disposing of only those Government required records that are specifically cited in this PWS or required by a mandatory directive listed in Para 1.2.2.2, Applicable Publications, and Forms. If requested by the QAP, the Contractor shall provide the original record or a reproducible copy of any such record within three (3) working days of receipt of the request.
GOVERNMENT-FURNISHED PROPERTY AND SERVICES
2.1. GENERAL INFORMATION
2.1.1. The Government shall provide the facilities, equipment, materials, and services listed in this section.
2.2. GOVERNMENT-FURNISHED PROPERTY
2.2.1. Government Furnished Facilities
2.2.1.2. The Government shall furnish or make available facilities described in Para 2.2.2.1. Government facilities have been inspected for compliance with the Occupational Safety and Health Act (OSHA). No hazards have been identified for which a work-around has been established. Should a hazard be subsequently identified, the Government corrects the OSHA hazards according to base-wide Government developed and approved plans of abatement taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contract initiative. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazards exist, or that work-around procedures will not be necessary or that the facilities as furnished will be adequate to meet the responsibilities of the Contractor. Compliance with the OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the Contractor. Further, the Government will assume no liability or responsibility for the Contractor’s compliance or noncompliance with such requirements, with the exception of the aforementioned requirement to make corrections according to approved plans of abatement subject to base-wide priorities. Before any modifications of the facilities performed by the Contractor at his or her expense, the Contractor must furnish the Contracting Officer and QAP documentation describing, in detail, the modification requested. No alterations to the facilities shall be made without specific written permission from the Contracting Officer and approval for the Installation Commander. The Contractor shall return the facilities to the Government in the same condition as received, fair wear and tear and approved changes excepted. These facilities shall be used in performance of this contract.
2.2.2. Government-Furnished Facilities List
2.2.2.1. Maxwell Events Center, building 742 – Designated parts of kitchen, designated storeroom and designated dining area (See Attachment 1). The bar areas of the Maxwell Events Center may be a location to order food from, but will be delivered and accounted for in accordance with 2.3.11.
2.2.3. Government-Furnished Equipment
2.2.3.1. The Government shall provide all of the equipment in Attachment 1, currently located in the Government-Furnished Facilities listed in Para 2.2.2.1.
2.2.4. Equipment Inventory
2.2.4.1. An inventory of Government-Furnished equipment must be done no later than five (5) calendar days before start of contract, within thirty (30) calendar days before completion of the contract’s period of performance, and ten (10) calendar days prior to any option periods. The Contractor and a NAFI representative shall conduct a joint inventory of all Government-Furnished equipment and the Contractor shall sign a receipt for all equipment provided by Government. Items missing or not in working order shall be recorded and the Contracting Officer notified in writing. The Contractor and the NAFI representative shall jointly determine the working order and condition of all equipment and document their findings on the inventory.
2.2.5. Obtaining Replacement of Government-Furnished Equipment
2.2.5.1. The Contractor shall submit requests, in writing, for replacement of Government-Furnished equipment to the QAE for processing. Such requests shall specify the reason for the replacement request. The NAFI manager is the final approving authority regarding the replacement of existing equipment or purchasing new equipment. Such requests shall specify the reason for replacement request.
2.2.6. Government-Furnished Materials
2.2.6.1. The Contractor will pay for the Cost of Goods of all Food Items and one time use items. The Contractor is responsible to provide incidentals to Food Service. The NAFI Manager will have sole discretion regarding the suitability of any item for use at the venue.
2.2.6.2. The NAFI will provide the equipment and supplies listed in the joint inventory conducted after award for performance of services by the Contractor for the duration of performance period of this contract. The initial stock of materials provided shall be inventoried not later than five (5) days before contract start by the Contractor and a NAFI representative (identified to the Contracting Officer by the NAFI). Any missing items shall be annotated on the inventory and the Contracting Officer shall be notified in writing. The Contractor shall be responsible for keeping enough materials on hand for the performance of the contract according to its terms. If additional materials are authorized by the contract, the Contractor shall request such additional materials in writing to the QAE at least sixty (60) calendar days before the required delivery date of the materials.
2.2.7. Government-Furnished Records
2.2.7.1. The Government will furnish those records listed in a joint inventory to be conducted after contract award.
2.3. GOVERNMENT-FURNISHED SERVICES
2.3.1. Utilities
2.3.1.1. The utilities for the building designated in Para 2.2.2.1 will be metered by CE and the portion of the utility costs to be paid by the Contractor will be a percentage based upon usage and feet utilized by the Contractor within the building. The NAFI will provide the Contractor with a bill for related utilities on a monthly basis.
2.3.2. Custodial Services
2.3.2.1. The Contractor will be responsible for cleanliness of the kitchen, storerooms, dining area, and other affected areas used in conjunction with dining operations. The Contractor will be responsible for hood cleaning with regard to the hoods that he is utilizing and will coordinate with the Maxwell Events Center to minimize inconveniences.
2.3.2.2. Carpet
2.3.2.3. The Government will shampoo the carpet in all government furnished facilities as needed.
2.3.3. Refuse Collection
2.3.3.1. The Government will provide refuse collection from the pickup point at the exterior of each Government-Furnished Facility.
2.3.4. Insect and Rodent Control
2.3.4.1. The Government will provide insect and rodent control services as required by applicable Air Force health regulations.
2.3.5. Government-Furnished Facilities Maintenance
2.3.5.1. Except for daily cleaning, the Government will provide all maintenance of Government-Furnished Facilities.
2.3.6. Government-Furnished Equipment Maintenance
2.3.6.1. Except for routine cleaning (FDA Food Code Standards), the Government will provide all maintenance of Government-Furnished Equipment.
2.3.8. Daily Banking and Monthly Accounting
2.3.8.1. The NAFI will collect funds from daily sales and deposit these funds for the Contractor. All sales will be rung into the Aloha Point of Sales system including charge sales and special functions. Training will be provided to the Contractor prior to the start of the contract and as updates become available. NAFI will supply working cash registers and the NAFI must verify sales at the end of each shift with the cashier. All shortages will be paid by Contractor and all overages will be retained by the NAFI. Daily reconciliation of sales and requisitions will be accomplished by the NAF Accounting Office.
2.3.9. Telephone Service
2.3.9.1. Off base phone access will be requested though 42 Communications (COMM) Squadron and paid for on a reimbursable basis to 42 COMM Squadron. On base phone access will be free of charge to the Contractor.
2.3.10. Credit Card Charges
2.3.10.1. The Contractor will use the Air Force provided credit card terminal to process credit card transactions. The Contractor will be responsible for his own percentage of credit card usage as determined by the NAFI and a monthly bill will be provided.
2.3.11. Officer’s Club Employees Incidental Services
2.3.11.1. Maxwell Events Center employees may have to pick up customer orders from the Contractor and deliver the Contractor’s product to customers in the bar area of the Maxwell Events Center. This incidental service charge will be included in the final compensation negotiation between the NAFI and the Contractor.
CONTRACTOR-FURNISHED ITEMS AND SERVICE
3. GENERAL INFORMATION
3.1. Except for those items or services specifically stated in Para 2.2 and 2.3 as Government-Furnished; the Contractor shall furnish everything needed to perform this contract according to all of its terms. The Contractor will be solely responsible to pay in full the cost of all available resale items, mixes, condiments, tools of the trade and supplies, to include the items listed in Para 2.2.6.1.
3.1.2. The Contractor will ensure that all goods and services will be used for the sole purpose of resale/promotions to authorized patrons IAW AFI 34-262.
SPECIFIC TASKS
4. GENERAL INFORMATION
4.1. In providing Food Services at Maxwell Air Force Base Alabama, the Contractor shall perform the specific tasks described therein.
4.2. OPERATE FOOD SERVICE FACILITIES
4.2.1. The Contractor shall operate food service facilities in accordance with the Best and Final Offer (BAFO). In the event of a conflict between the BAFO and this PWS, the PWS shall prevail.
4.3. ACQUIRED COST OF GOODS ITEMS
4.3.1. Approved Sources
4.3.2. The Contractor shall ensure that all foods are from approved sources IAW AFI 48-116, Food Safety and Inspection Program. Presence of any unapproved food items on the premises will be cause for an unsatisfactory rating by Military Public Health Services (MPHS). MPHS has the authority to close any operation for noncompliance. The Contractor, at the beginning of the contract, shall provide Military Public Health Services, at least three (3) days prior to delivery, a list of all food items and vendors to be used in this food and beverage service operation. This list shall be updated quarterly. MPHS has the right to request any additional information required by Air Force regulations, it may deem necessary at any time.
4.3.2.1. The Contractor may acquire fresh produce and fruits from the local economy if the specific sources of supply are acceptable to US Air Force Public Health Officials. The Contractor shall acquire all other cost of goods items from the NAFI Prime Vendor, AAFES Shopette, Commissary and other approved suppliers as determined by the Public Health office.
4.3.2.2. All food and beverage items shall be available for inspection by Public Health Services in the raw state, prep condition, holding, serving line, or storage area under control of the Contractor and subject to the provisions of this contract. Public Health personnel shall be provided unrestricted access to both facilities and all inspections shall be without notice unless follow up is necessary. The Contractor must pass all inspections with a “marginal” or above rating.
4.3.3. Requisition/Ordering Procedures for Emergencies Only
4.3.3.1. Requests for emergency purchases, i.e., at the commissary or local produce, will be submitted a minimum of 24 hours in advance to be purchased by the NAFI. Contract procurement clerk/warehouse worker will advise the NAFI on the products and amounts to be ordered, The Contractor will provide an employee, driver, vehicle, and gasoline to assist in the movement of all stock from the supplier to the club warehouse and the contractor’s storeroom.
4.4. Establish and Maintain Inventory Control
4.4.1. The Contractor shall establish and maintain stock record cards for all cost of goods items and Government-Furnished material items located within the Government-Furnished storage areas. The Contractor shall use the stock record cards to track the usage, status, location, and disposition of these items. The Contractor shall also use these records to replenish stock as required. The Contractor or his/her representative shall make himself available to facilitate joint inspection by the Contractor and the NAFI, within fifteen (15) minutes of request.
4.5. ESTABLISH AND MAINTAIN STANDARDIZED RECIPE COST CARDS
4.5.1. The Contractor shall establish and maintain current standardized menu cost cards (or computer equivalent) for all food menu items. These cost cards shall be jointly reviewed every three (3) months by the Contractor and the NAFI Manager to determine if changes are required.
4.5.2. The Contractor shall establish and maintain a product price list for each menu item for the Oriental style establishment. When operating in the Maxwell Events Center, the Contractor, with the approval of the NAFI Manager, will establish menu pricing for all Oriental style dining and bar menus.
4.6. ESTABLISH AND MAINTAIN FINANCAL ACCOUNTABILITY
4.6.1. Payment of Fees
4.6.1.1. The U.S. Government (NAFI) shall pay fees due to the Contractor no later than the fifteenth (15) calendar day of each month for all fees accrued during the preceding month. The NAFI shall pay the fees in U.S. dollars.
4.6.2. Concessionaire Settlement Report
4.6.2.1. All payments to the Contractor that involve NAF funds shall be paid after a proper invoice is received at the payment office at Maxwell AFB NAF Accounting Office.
4.6.3. Concessionaire Settlement Report
4.6.3.1. The Contractor shall provide the Concessionaire Settlement Report, required by Special Provision 12, to the NAFI within five (5) calendar days after each month stating in detail, the total sales, parties, food and supplies requisitions, and determine the amount due to the Contractor. The local NAF accounting personnel will reconcile and validate the Contractor’s monthly settlement report. Any variances must be mutually resolved before the final monthly payment is made to the contractor.
4.6.3.2. Report shall contain contracts with contract numbers, AF Form 1875 with attached cash register receipts, final totals during the month and payment to the Government. Support documentation shall be provided, including copies of submitted contracts and invoices.
4.6.5. Records
4.6.5.1. The Contractor shall maintain records using Air Force forms issued by the Government and documented through cash register tapes, cash collection records, etc., of all income received.
Services Summary
| Performance Objective |
| Standard |
| Performance Threshold |
| Method of Surveillance |
SDS 1
Serve food promptly and correctly
| Meet customer expectations in terms of quality, timeliness, portion sizes, value of food and service |
| Less than 5 complaints per month |
| Customer feedback forms |
SDS 2
Maintain proper food temperatures
| Both hot and cold food items will be maintained and be served in accordance with established guidelines |
| 0 Defects |
| Periodic inspection |
SDS 3
Follow approved menu
| All items on approved menu available to patrons throughout mealtimes |
| Less than 4 defects per month |
| Periodic inspection |
SDS 4
Plan and document food production
| Food prepared in accordance with documented recipe cards |
| 0 Defects |
| Periodic inspection |
SDS 5
Clean, sanitize and store cookware, utensils, dishes, silverware, trays
| Items are cleaned, sanitized and stored meeting the requirements of FDA Food Codes |
| 0 Defects |
| Periodic inspection |
SDS 6
Cleaning serving area equipment
| All serving equipment and other equipment that comes in to contact with food meet the requirements of FDA Food Codes |
| 0 Defects |
| Periodic inspection |
SDS 7
Clean dining area and chairs
| Meet requirements of FDA Food Codes in the cleaning and sanitizing of Dining room tables and chairs |
| Less than 4 defects per month |
| Periodic inspection |
SDS 8
Clean food preparation equipment All food preparation equipment and other equipment that comes in to contact with food meets the requirements of FDA Food Codes
0 Defects
Periodic inspection
SDS 9
General housekeeping
| All non-food items under the contractor’s control will be maintained in accordance with FDA Food Codes |
| Less than 4 defects per month |
| Periodic inspection |
SDS 10
Clean up spills
| Food and beverage spills in the serving dining areas will be cleared within 3 minutes |
| Less than 4 defects per month |
| Periodic inspection |
SDS 11
Maintain personal hygiene
| All personnel meet hygiene, uniform and medical requirements in accordance with FDA Food Codes |
| 0 Defects |
| Periodic inspection |
SDS 12
Food preparation sanitary requirements
| Meet requirements of current version of FDA Food Codes USAF version |
| 0 Defects |
| Periodic inspection |
SDS 13
Post and maintain current menus and prices
| Accurate menus posted as approved by the NAFI Manager |
| Menu changes must be made, approved and documented within 15 day |
| Periodic inspection |
Attachment #1
Government Furnished Property List
| Equipment Type |
| Serial Number |
Sushi Bar Area
Counter Top Refrigerated Display Case (71" or 72") x 2
Under Counter 2 Door Refrigerator
Under Counter 2 Door Freezer
Sink
Kitchen Area
Dish Washer
Charbroilers (Bigger than 30")
Gas Ranges (More than 6 Burners)
Chinese Ranges (More than 2 Burners)
Fryer
Under Counter 2 Door Refrigerator
Manager's Office
Ice Maker
Serving Area
Single Door Glass Door Merchandiser
Tables, Chairs
Beverage Machine
Point of Sales Machine
File details come from the government source that posted it. Updated .