Final SOL - 720BHA22R00001.docx

720BHA22R00001

SOLICITATION NUMBER: 720BHA22R00001

ISSUANCE DATE: November 19, 2021 CLOSING DATE AND TIME: August 17 2022, 12:00 P.M. Eastern Time

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

Dear Prospective Offerors:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of Humanitarian and Management Operations (HBMO), is seeking offers from qualified U.S. citizens to provide personal service as a Program Operations Specialist (POS)/Senior Program Operations Specialist (SPOS) under a United States Personal Services Contract (USPSC), as described in the solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.

(d) U.S. Citizenship

(e) Optional: How did you hear about this opportunity? (beta.SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

NOTE REGARDING ENSURING ADEQUATE COVID-19 SAFETY PROTOCOLS FOR FEDERAL CONTRACTORS

The contractor will be required to show proof that the contractor is fully vaccinated against COVID-19 on or before the first date of onboarding, or submit an approved reasonable accommodation to the CO. If the contractor does not meet this requirement the contract may be terminated.

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS

AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:

https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257d321f96194b& sysparm_search=kb0013183

Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Your complete resume must be emailed to:

Any questions on this solicitation may be directed to the HMBO Recruitment Team via the information provided above.

Sincerely, Sonja Stroud-Gooden Contracting Officer

I. GENERAL INFORMATION

1. SOLICITATION NO.: 720BHA22R00001

2. ISSUANCE DATE: November 19, 2021

3. CLOSING DATE AND TIME FOR RECEIPT OF OFFERS: August 17, 2022, 12:00 P.M. Eastern Time

This solicitation is open and continuous until August 17, 2022. The following are the closing dates for each review period:

Offerors not selected during a previous review period must reapply in order to be considered for positions available in subsequent review periods. A review period may be cancelled at HBMO’s discretion.

4. POINT OF CONTACT: HBMO Recruitment Team, BHA.HBMORecruitment@usaid.gov

5. POSITION TITLE: Program Operations Specialist/Sr. Program Operations Specialist

6. MARKET VALUE: Depending on the qualifications of the offeror, this position can be filled at either the GS-11 ($72,750 - $94,581), GS-12 ($87,198 - $113,362), or GS-13 ($103,690 - $134,798) equivalent level, including Washington, D.C. locality pay.

Offerors selected at the GS-11 may have an opportunity for advancement to the GS-12 equivalent after at least two years at the GS-11 level if the individual receives a recommendation from the supervisor for advancement along with an Exceeds Fully Successful performance evaluation. Advancement to the GS-12 level is not guaranteed. Offerors selected at the GS-12 may have an opportunity for advancement to the GS-13 equivalent after at least two years at the GS-12 level if the individual receives a recommendation from the supervisor for advancement along with an Exceeds Fully Successful performance evaluation. Advancement to the GS-13 level is not guaranteed.

Salaries over and above the top of the pay range will not be entertained or negotiated.

If the position is for a Washington based PSC, offerors who live outside the Washington, D.C. area will be considered for employment, but no relocation expenses will be reimbursed.

7. PERIOD OF PERFORMANCE: Five (5) years

8. PLACE OF PERFORMANCE: Washington, D.C.

9. ELIGIBLE OFFERORS: U.S. Citizens

10. SECURITY LEVEL REQUIRED: Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.

11. STATEMENT OF DUTIES

POSITION DESCRIPTION

BACKGROUND

The United States Agency for International Development (USAID)’s Bureau for Humanitarian Assistance (BHA) is responsible for facilitating and coordinating U.S. Government (USG) humanitarian assistance overseas in response to all types of international disasters, including slow-onset disasters such as droughts or famine, natural disasters such as earthquakes or floods, or man-made disasters such as conflict or war. BHA is responsible for planning, coordinating, developing, achieving, monitoring, and evaluating international humanitarian assistance falling into two conceptual areas:

· Humanitarian Response activities comprise needs-based humanitarian assistance provided to save lives, alleviate suffering, and protect human dignity during and in the aftermath of emergencies. Humanitarian assistance is grounded in humanitarian principles and is directed toward the most vulnerable populations.

· Early Recovery, Risk Reduction, and Resilience (ER4) activities will set the initial foundations for longer-term recovery as appropriate and will work in close conjunction with humanitarian assistance. Early recovery is an approach that supports communities impacted by crises to protect and restore basic systems and service delivery. Early recovery builds on humanitarian response efforts and establishes the initial foundations of long-term recovery. Early recovery activities are implemented for a specified, appropriate timeframe that assists populations recovering from an identifiable shock. Risk reduction is the prevention of new and reduction of existing disaster risk and management of residual risk, which contributes to strengthening resilience and to the achievement of sustainable development. Resilience is the ability of people, households, communities, countries, and systems to mitigate, adapt to, and recover from shocks and stresses in a manner that reduces chronic vulnerability and facilitates inclusive growth.

BHA has seven offices, as follows:

The Bureau’s three geographic offices are: (1) Office of Africa; (2) Office of Asia, Latin America and the Caribbean; and (3) the Office of the Middle East, North Africa and Europe. Each geographic office designs, provides, and assesses humanitarian assistance for their respective regions, including assistance related to responding to, recovering from, and reducing the risk of man-made and natural disasters, while linking with other USAID investments that build resilience.

The Office of Global Policy, Partnerships, Programs, and Communications (G3PC) shapes and influences USAID’s role within the international humanitarian system; leads engagement on a range of policy, programmatic, and operational issues; and positions the Agency to influence collective response to emergency needs across the globe.

The Office of Technical and Program Quality (TPQ) leads the Bureau's efforts to provide high-quality programmatic and technical leadership, oversight, and guidance. In addition, TPQ leads the Bureau’s external engagement with academia and coordinates research to advance the effectiveness, efficiency, and impact of humanitarian and multi-year programming.

The Office of Humanitarian Business and Management Operations (HBMO) is responsible for maintaining 24/7 operability by providing leadership, planning, quality assurance, technical expertise, and process management. HBMO ensures effective stewardship of the Bureau’s support services, including workforce planning, staffing, financial management, internal controls, facilities operations and infrastructure.

The Office of Field and Response Operations (FARO) leads and manages operational assistance and the purchase and delivery of goods and services in response to declared foreign disasters and international humanitarian needs in key functional areas, including supply-chain management, procurement, logistics, oversight, and operational coordination with the U.S. military.

INTRODUCTION

The Program Operations Specialist (POS)/Senior Program Operations Specialist (SPOS) positions are part of the Talent Acquisition Management and Outreach Team (TAMO) within the Human Resources and Administrative Management Services (HRAMS) Division. The core functions of this team are management of contracts for program-funded personnel, including processing of personnel security clearance; procurement and procurement planning; general administrative services; and policy review and guidance. TAMO supports BHA’s humanitarian assistance mandate by ensuring that the bureau is properly staffed in a timely manner and that its processes, systems, and policies for resource management are streamlined and efficient. The TAMO Team also focuses on management of U.S. Personal Services Contracts (USPSCs) and institutional support contracts, facilitating completion of personnel and administrative actions, and liaising with various offices within USAID, including, but not limited to, BHA’s Administrative and Management Services (AMS), the Bureau for Management Office of Acquisition and Assistance (M/OAA), and the Office of Security (SEC).

OBJECTIVE

The TAMO Team requires the services of a POS/SPOS to strategically manage BHA’s growing procurement needs and engage in coordinating efforts to advance the Agency’s procurement reforms.

DUTIES AND RESPONSIBILITIES

The POS/SPOS will be responsible for providing support to managing operational aspects of the TAMO Team and HBMO, specifically functions related to procurement, management of contracts for program-funded personnel, personnel services contracts, program planning, budget/finance, office administration, and security.

The POS, at the GS-11 and GS-12 equivalent level, will have primary responsibilities for some tasks and secondary responsibilities for others. The SPOS, at the GS-13 equivalent level, will be responsible for providing support for various operational aspects of the TAMO Team within BHA/HBMO.

At the GS-11 level:

At this grade level, the POS will perform the following duties:

Internal Coordination:

· Serve as the primary contact for all PSC related BHA/AMS requests, including, but not limited to, access to the Agency’s cloud-computing technology for customer service tracking known as ServiceNow, facility, and security clearance. Ensure that all requests meet the Agency standards and appropriate regulations. Provide updates to office personnel regarding status of requests and the necessary documentation required. Maintain documentation regarding status of security clearances, requests for clearances, and expirations of current clearances. Update the AMS request and security clearance tracking spreadsheets as necessary.

· Serve as BHA’s Telework Liaison Officer and coordinate required tasks with BHA/AMS and the PSC Contracts Team, as needed. This will include monitoring USAID’s telework policy and maintaining the file of telework agreements.

· Assist in responding to Bureau or Agency data calls relating to resource management, space, security clearances, teleworking, and other administrative issues.

· In conjunction with TAMO Team Leader, serve as PSC/Staffing point of contact for BHA and its institutional support contractor that provides recruiting and contract management services. Ensure that all appropriate approvals for staffing actions are requested and received in a timely manner. Develop and maintain systems to track the flow of work data related to the recruitment and contract actions. Draft recurring reports based on collected data or formalized databases. Process contract actions in Agency procurement systems and financial systems.

Contracting Management and Other General Duties and Responsibilities:

· Prepare memorandums requesting approval of security clearance upgrades.

· Prepare necessary paperwork and facilitate the processing of requests for new badges or replacement of lost badges.

· Support all aspects of employee onboarding which will include, but is not limited to, new employee orientation related tasks and coordinating with the PSC Contracts Team and BHA Performance Management, Employee (Relations & Benefits (PMERBE) Team)

· Maintain a tracker using spreadsheet on computer access accounts; notify BHA’s computer support team of updates to account information to ensure accounts of valid users are kept active at all times.

· Maintain and update the records for BHA’s non-direct hire personnel in the international database.

· Develop and implement a standardized filing system to ensure that the TAMO Team files and records are in compliance with the agency guidance and procedures. This may include, but is not limited to, managing the Resource Team’s electronic databases (i.e. WebTA, Sharepoint) and shared drive folders.

· Recognize and resolve problems which impede the process of completing actions within the area of responsibility and keep the TAMO Team Leader informed at all times of the status of assigned tasks, and any potential problems which might arise that would require higher level intervention.

· Draft a variety of documentation and correspondence, and reports involving both technical and specialized terminology. Perform independent research and gather background information as needed.

· Provide advice and guidance to assist BHA regional and technical teams in development of contractible statements of work, procurement processes and procedures. This includes but is not limited to reviewing budgets, drafting market value determinations and other pre-award/post-award PSC contracting activities.

· Become certified and serve as an Agreement Officer’s Representative/Contracting Officer’s Representative (AOR/COR), as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, and financial budget/reports. They are responsible for drafting and submitting the annual contractor performance evaluation in Contract/Assistance Performance Assessment Review System (CPARS/APARS). They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, and USAID policy. AOR/CORs are responsible for all related requirements in the COR designation letter and the AOR designation letter.

· Sign-up for and serve as needed, on Washington-based Response Management Teams (RMTs), which provides services and support to Disaster Assistance Response Teams (DARTs) deployed in response to disasters. The duties on RMTs will vary.

· Serve as the BHA after-hours duty officer on a rotational basis, for approximately one week every six months.

· As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.

· The USPSC is responsible for carrying out assignments and consults with the supervisor for policy interpretations.

· As needed, on a temporary basis may perform in an alternative role based on operational needs of the Office upon request of the Team Leader or Division Chief.

At the GS-12 level:

At this grade level (if the PSC is promoted during contract performance), the POS will have primary responsibilities for some tasks and secondary responsibilities for others:

Internal Coordination:

· Advise officer personnel regarding status of clearance and the necessary documentation required. Maintain documentation regarding status of security clearances, requests for clearance, and expirations of current clearances.

· As appropriate, for cross-training purposes to enhance operational awareness, may serve on temporary details within the Bureau.

· As needed, on a temporary basis may perform in an alternative band or operational needs of the Division upon request of the Team Leader or Division Director.

· Serve as the primary point of contact for all BHA/AMS requests, including but not limited to access to Agency’s cloud-computing technology for customer service tracking known as Service Now, facilitating facility, and security clearances. Ensure that all requests meet the status of requests and the necessary documentation required. Provide advice to office personnel regarding status of requests and the necessary documentation required. Maintain documentation regarding status of security clearances, requests for clearances, and expirations of current clearances. Update the AMS request and security clearance tracking spreadsheet as necessary.

· Serve as a backup to support all aspects of employee onboarding which may include, but not limited to, new employee orientation related tasks and coordinating with the PSC Contracts Team and BHA Resources Team.

Administrative and Other General Duties and Responsibilities:

· Develop and maintain a system to track and manage flow of work related to recruitment and contract actions to ensure procurement planning objectives are met.

· Prepare necessary paperwork and facilitate the processing of requests for new badges or replacement of lost badges, security clearances or security upgrades.

· Draft recurring reports based on collected data or formalized databases. Process contract actions in agency procurement systems and financial systems.

· Serve as a back-up point of contract for security clearances. Ensure that security clearances and requests for security clearances meet the Agency Standards and appropriate regulations.

· Recognize and resolve problems which impede the delivery of humanitarian assistance. Keep TAMO’s Team Leader informed at all times of the status of responses, and any potential problems which might arise that would require higher level intervention. Assist in maintaining staffing tables for reports for program-funded staff.

· Become certified and serve as an Agreement Officer’s Representative/Contracting Officer’s Representative (AOR/COR), as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, and financial/budget reports. They are responsible for drafting and submitting the annual contractor performance evaluation in Contract/Assistance Performance Assessment Review System (CPARS/APARS). They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, and USAID policy. AOR/CORs are responsible for all related requirements in the COR designation letter and the AOR designation letter.

· Sign-up for and serve as needed, on Washington-based Response Management Teams (RMTs), which provides services and support to Disaster Assistance Response Teams (DARTs) deployed in response to disasters. The duties on RMTs will vary.

· Serve as the BHA after-hours duty officer on a rotational basis, for approximately one week every six months.

· As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.

· The USPSC is responsible for carrying out assignments and consults with the supervisor for policy interpretations.

· As needed, on a temporary basis may perform in an alternative role based on operational needs of the Office upon request of the Team Lead or Division Chief.

Finance and Contracting Management

· Draft a wide variety of acquisition documentation, correspondence, and reports involving both technical and specialized terminology. Perform independent research and assemble background information as needed.

· Provide budget and financial support for managing TAMO’s annual budget by maintaining processes, preparing documentation to transfer funds and providing advice and guidance regarding appropriate use of funding mechanisms and commitment/obligation of funds.

· Review, prepare budgets, and oversee acquisition documentation involving technical positions needed for high priority humanitarian assistance activities and which require in-depth research and documentation associated with deploying staff to overseas locations experiencing complex emergencies.

At the GS-13 level:

At this grade level (if the PSC is promoted during contract performance, the SPOS will perform the following:

Internal Coordination:

· Take initiative, act independently, and perform with minimal direction in providing services in support of various functions related to procurement of personnel, management of contracts for program-funded personnel, program planning, budget/finance, office administration, and facilitating security related actions.

· Coordinate and guide the work of other team members. Serve as the primary point of contact for review of actions for the Team Leader’s clearance and/or approval.

· Advise and guide team members in the use and application of federal laws, regulations and policy resources. Guide the work of other staff in this area to ensure applicable regulation and/or policy is cited and that the authority selected is appropriately interpreted especially in cases of deviation from, or exception to, standard procedure.

· Provide expert advice and guidance to assist BHA regional and technical teams in the development of statements of work (SOWs) for requirements for personal services contracts.

· Serve as liaison with the M/OAA as well as with the M/OAA Policy Division, M/OAA Evaluation Division, the Office of the General Counsel, managers and technical experts.

· Serve as a backup to support all aspects of employee onboarding which may include, but not limited to, new employee orientation related tasks, and coordinating with the PSC Contracts Team and BHA Human Resources Team.

Contracting Management

· Manage the procurement planning process for PSC contracts and work with technical teams so that sufficient advance procurement planning is conducted and is in compliance with Agency requirements.

Portfolio Management

· Ensure that reports created and used to track the flow of work related to (but not limited to) recruitment, contract actions and security clearances, are developed and maintained. Review reports for accuracy and that all necessary updated information and/or other required collected data is included especially as the data impacts other major processes and compliance requirements.

· Periodically review and analyze reports, operating procedures, manuals and other related data, to determine efficiency and effectiveness and recommend ways to improve procedures and processes.

· Conduct various ad hoc analyses, prepare reports and compile information from a variety of sources for management review in response to requests from U.S. Congress, Agency Senior Management, BHA leadership, etc.

· Independently review, prepare budgets and oversee acquisition documentation especially for cases involving technical positions needed for high priority humanitarian assistance activities and which require in-depth research and documentation associated with deploying staff to overseas locations experiencing complex emergencies.

· Serve as the approving official/program manager for the processing of contract actions in USAID’s procurement and financial systems.

· Provide budget and financial analysis, prepare financial documentation, and provide advice and guidance regarding appropriate use of funding mechanisms and commitment/obligation/de-obligation of funds.

· Oversee all actions associated with recruitment and security, which are administered by other team members, for timelines and appropriate approvals. Ensure security requests submitted by team members meet Agency standards, regulations, and documentation requirements. Ensure contracting colleagues as well as BHA personnel are advised on the status of security actions in a timely manner.

· Provide guidance to team members in preparing market value determinations for proposed new positions so that relevant work at appropriate grade level is captured in the analysis. Review final documents prior to forwarding to the CO.

· Recognize and resolve problems which may impede the delivery of humanitarian assistance. Keep the TAMO Team Leader or his/her designee apprised at all times of the status of responses, and any potential problems which may arise and require higher level intervention.

· Become certified and serve as an Agreement Officer’s Representative/Contracting Officer’s Representative (AOR/COR), as assigned. The AOR/COR provides financial and programmatic oversight of all aspects of managing the agreement or contract; this includes but is not limited to reviewing invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, and financial/budget reports. They are responsible for drafting and submitting the annual contractor performance evaluation in Contract/Assistance Performance Assessment Review System (CPARS/APARS). They prepare and review contract/assistance modifications documentation and assist the Contracting/Agreement Officer to ensure performance is compliant with the terms and conditions for all related requirements in the COR designation letter and the AOR designation letter.

· Sign-up for and serve as needed, on Washington-based Response Management Teams (RMTs), which provides services and support to Disaster Assistance Response Teams (DARTs) deployed in response to disasters. The duties on RMTs will vary.

· Serve as the BHA after-hours duty officer on a rotational basis, for approximately one week every six months.

· As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.

· The USPSC is responsible for carrying out assignments and consults with the supervisor for policy interpretations.

· As needed, on a temporary basis may perform in an alternative role based on operational needs of the Office upon requests of the Team Lead or Division Chief.

SUPERVISORY RELATIONSHIP:

The USPSC, POS/SPOS, will take direction from and report to the TAMO Team Leader or his/her designee.

SUPERVISORY CONTROLS:

For POS/SPOS at the GS-11, GS-12, and GS-13 equivalent level, the supervisor sets overall objectives and resources available; the USPSC consults with the supervisor to develop deadlines, projects, and work to be done. The USPSC is responsible for planning and carrying out assignments. The USPSC is responsible for planning approaches or methodology to be used in carrying assignments.

12. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

13. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

14. START DATE: Immediately, once necessary clearances are obtained.

II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position.)

Determines basic eligibility for the position. Candidates who do not meet all of the minimum requirements are considered NOT qualified for the position.)

For the GS-11 Equivalent Level:

High School Diploma and a minimum of seven (7) years of office experience in providing administrative or program support, three (3) years of which must specifically be in the areas of personnel recruitment or contracting, procurement of goods or services, database management, or budget review and analysis.

OR

Bachelor's Degree and a minimum of three (3) years of office experience in providing administrative or program support, one (1) year of which must be specifically in the areas of personnel recruitment or contracting, procurement of goods or services, database management, or budget review and analysis.

OR

Master’s Degree and a minimum of two (2) years of office experience in providing administrative or program support, one (1) year of which must be specifically in the areas of personnel recruitment or contracting, procurement of goods or services, database management, or budget review and analysis.

For the GS-12 Equivalent Level:

High School Diploma and a minimum of nine (9) years of office experience in providing administrative or program support, three (3) years of which must specifically be in the areas of personnel recruitment or contracting, procurement of goods or services, database management, or budget review and analysis.

OR

Bachelor's Degree and a minimum of five (5) years of office experience in providing administrative or program support, one (1) year of which must be specifically in the areas of personnel recruitment or contracting, procurement of goods or services, database management, or budget review and analysis.

Master’s Degree and a minimum of four (4) years of office experience in providing administrative or program support, one (1) year of which must be specifically in the areas of personnel recruitment or contracting, procurement of goods or services, database management, or budget review and analysis.

For the GS-13 Equivalent Level:

HS Diploma a minimum of eleven (11) years of experience in providing administrative or program support, three (3) years of which must specifically be in the areas of personnel recruitment or contracting, procurement of goods or services, database management, or budget review and analysis.

Bachelor's Degree and a minimum of seven (7) years of office experience in providing administrative or program support, one (1) year of which must be specifically in the areas of personnel recruitment or contracting, procurement of goods or services, database management, or budget review and analysis.

OR

Master’s Degree and a minimum of five (5) years of office experience in providing administrative or program support, one (1) year of which must be specifically in the areas of personnel recruitment or contracting, procurement of goods or services, database management, or budget review and analysis.

III. EVALUATION AND SELECTION FACTORS

The Government may award a contract without discussions with offerors in accordance with FAR 52.215-1. The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. FAR provisions of this solicitation are available at https://www.acquisition.gov/browse/index/far.

SELECTION FACTORS

(Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.)

· Offeror is a U.S. Citizen.

· Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.

· USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

· Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.

· Must not appear as an excluded party in the System for Award Management (SAM.gov).

· Satisfactory verification of academic credentials.

OFFEROR RATING SYSTEM

The offeror rating system factors are used to determine the competitive ranking of qualified offerors in comparison to other offerors. Offerors must demonstrate the rating factors outlined below within their resume, as they are evaluated strictly by the information provided. The rating factors are as follows:

MATRIX (30 points)

At the GS-11 equivalent level

Professional Experience (30 points)

· Experience tracking actions from initial request to completion on procurement, human resources, facilities management, and other administrative information.

· Experience drafting documentation, maintaining tracking systems t and maintaining electronic databases and files required.

· Knowledge of and experience in records management and documentation; specifically files subject to audit and data calls. This may include, bus is not limited to, personally identifiable information (PII), procurement sensitive documentation pertaining to the Federal Acquisition Regulations (FAR) or other applicable Federal regulations.

· Experience as a liaison between administrative and operations divisions or teams and demonstrate prior experience to coordinate across teams.

· Experience managing multiple concurrent tasks and functions within specified timelines.

· Experience writing, reviewing, and editing a wide range of action/informational memorandums, reports and memoranda, and other official documents.

At the GS-12/13 equivalent level

Financial Management (5 points)

· Experience advising, preparing, and justifying budget requests for diverse programmatic portfolios or similar.

Portfolio Management & Policy (10 points)

· Experience conducting various ad hoc analyses, preparing reports, and compiling information from a variety of sources for management review in response to requests from a regulatory body such as a review board, audit firm or Congress and Senior Management.

· Experience providing advice and guidance on team/department/division/organization processes, templates, and standard operating procedures.

· Experience interpreting and analyzing USG regulations such as the FAR and other USG regulations as it pertains to federal procurement.

Contract Management (15 points)

· Experience in the development of a Statement of Work (SOW).

· Experience writing, reviewing, and editing a wide range of action/informational memorandums pertaining to pre-award and post-award contract actions.

· Experience serving as liaison between the program office and Contract Officers/Specialist.

Interview Performance (50 points)

Timed Writing Text (10 points)

Satisfactory Professional Reference Checks (10 points)

Total Possible Points: 100

BASIS OF RATING: Offerors who meet the Education/Experience requirements and Selection Factors will be further evaluated in accordance with the Offeror Rating System. Those offerors determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Offerors are required to address each factor of the Offeror Rating System in their resume, describing specifically and accurately what experience, training, education and/or awards they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Offeror Rating System factors may result in not receiving credit for all pertinent experience, education, training and/or awards.

The most qualified offerors may be interviewed and required to provide a writing sample. BHA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for offerors being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an offeror. BHA reserves the right to select additional offerors if vacancies become available during future phase of the selection process.

IV. SUBMITTING AN OFFER

Offers must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.

(d) U.S. Citizenship

(e) Optional: How did you hear about this opportunity? (beta.SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

Additional documents submitted will not be accepted.

By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated. False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: BHA.HBMORecruitment@usaid.gov

NOTE: If the full security application package is not submitted within 30 days after the Office of Security determines eligibility, the offer may be rescinded. If a Secret security clearance is not obtained within nine months after offer acceptance, the offer may be rescinded. If Top Secret is required, and clearance is not obtained within nine months after award, USAID may terminate the contract at the convenience of the government. If Sensitive Compartmented Information (SCI) access is not obtained within nine months after Top Secret clearance is granted, USAID may terminate the contract at the convenience of the government.

NOTE: If the full medical clearance package is not submitted within two months after offer acceptance, the offer may be rescinded. If a Department of State medical clearance is not obtained; the offer may be rescinded.

NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION

This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offer.

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS AND THE SYSTEM FOR AWARD MANAGEMENT All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an offer. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

NOTE: Registration for a DUNS number is FREE.

For general information about DUNS Numbers, please refer to Federal Acquisition Regulation (FAR) Clause 52.204-6, Unique Entity Identifier at https://www.acquisition.gov/far/part-52#FAR_52_204 and FAR 52.204-7, System for Award Management at https://www.acquisition.gov/far/part-52#FAR_52_204 or www.sam.gov.

V. LIST OF REQUIRED FORMS PRIOR TO AWARD

The CO will provide instructions about how to complete and submit the following forms after an offeror is selected for the contract award.

Forms outlined below can be found at:

http://www.usaid.gov/forms/ or at http://www.forms.gov/bgfPortal/main.do

1. Resume.

2. USPSC Offeror Form (AID 309-2)

3. Medical History and Examination Form (DS-6561). **

4. Questionnaire for Sensitive Positions (for National Security) (SF-86), or **

5. Questionnaire for Non-Sensitive Positions (SF-85). **

6. Finger Print Card (FD-258). **

7. Employment Eligibility Verification (I-9 Form). **

** Forms 3 through 7 shall be completed ONLY upon the advice of the Contracting Officer that an offeror is the successful candidate for the job.

VI. BENEFITS AND ALLOWANCES

As a matter of policy, and as appropriate, a USPSC is normally authorized the following benefits and allowances:

1. BENEFITS:

(a) Employer's FICA Contribution

(b) Contribution toward Health & Life Insurance

(c) Pay Comparability Adjustment

(d) Annual Increase (pending a satisfactory performance evaluation)

(e) Eligibility for Worker's Compensation

(f) Annual and Sick Leave

2. ALLOWANCES

Section numbers refer to rules from the Department of State Standardized Regulations (Government Civilians Foreign Areas), available at https://aoprals.state.gov/content.asp?content_id=282&menu_id=101

(a) Temporary Lodging Allowance (Section 120).

(b) Living Quarters Allowance (Section 130).

(c) Post Allowance (Section 220).

(d) Supplemental Post Allowance (Section 230).

(e) Separate Maintenance Allowance (Section 260).

(f) Education Allowance (Section 270).

(g) Education Travel (Section 280).

(h) Post Differential (Chapter 500).

(i) Payments during Evacuation/Authorized Departure (Section 600), and

(j) Danger Pay (Section 650).

VII. TAXES

USPSCs are required to pay Federal income taxes, FICA, Medicare and applicable State Income taxes.

VIII. USAID REGULATIONS, POLICIES AND CONTRACT CLAUSES PERTAINING TO PSCs

USAID regulations and policies governing USPSC awards are available at these sources:

1. USAID Acquisition Regulation (AIDAR), Appendix D, “Direct USAID Contracts with a U.S. Citizen or a U.S. Resident Alien for Personal Services Abroad,” including contract clause “General Provisions,” available at https://www.usaid.gov/sites/default/files/documents/1868/aidar_0.pdf .

ADS 309 – Personal Services Contracts can be found at: https://www.usaid.gov/sites/default/files/documents/1868/309.pdf

2. Contract Cover Page form AID 309-1 available at https://www.usaid.gov/forms .

Five Year Table – Program Operations Specialist/Sr. Program Operations Specialist

ITEM NO

(A)

SUPPLIES/SERVICES (DESCRIPTION)

(B)

QUANTITY

(C)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

- Award Type: Cost

- Product Service Code: 497

- Accounting Info: [Insert from Phoenix]

- Award Type: Cost

- Product Service Code: 497

- Accounting Info: [Insert from Phoenix]

- Award Type: Cost

- Product Service Code: 497

- Accounting Info: [Insert from Phoenix]

- Award Type: Cost

- Product Service Code: 497

- Accounting Info: [Insert from Phoenix]

- Award Type: Cost

- Product Service Code: 497

- Accounting Info: [Insert from Phoenix]

3. Acquisition and Assistance Policy Directives/Contract Information Bulletins (AAPDs/CIBs) for Personal Services Contracts with Individuals available at http://www.usaid.gov/work-usaid/aapds-cibs .

AAPD 06-10 – PSC MEDICAL PAYMENT RESPONSIBILITY

AAPD No. 06-10 is hereby incorporated as Attachment 1 to the solicitation.

AAPD 15-02 – Authorization of Family and Medical Leave for U.S. Personal Services Contractors (USPSCs) AAPD No. 15-02 is hereby incorporated as Attachment 2 to the solicitation.

AAPD 18-02 REVISED - Medical Evacuation (MEDEVAC) Services AAPD No. 18-02 is hereby incorporated as Attachment 3 to the solicitation.

FAR 52.222-50 – COMBATING TRAFFICKING IN PERSONS

FAR Clause 52.222-50 is hereby incorporated as Attachment 4 to the solicitation.

FAR 52.223-99 ENSURING ADEQUATE COVID-19 SAFETY PROTOCOLS FOR FEDERAL CONTRACTORS FAR Clause 52.223-99 is hereby incorporated as Attachment 5 of this solicitation

4. Ethical Conduct. By the acceptance of a USAID personal services contract as an individual, the contractor will be acknowledging receipt of the “Standards of Ethical Conduct for Employees of the Executive Branch,” available from the U.S. Office of Government Ethics, in accordance with General Provision 2 and 5 CFR 2635. See https://www.oge.gov/web/oge.nsf/OGE%20Regulations .

ALL QUALIFIED OFFERORS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR.

ATTACHMENT 1

USPSC PROVISION “MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006)

MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006)

(a) Definitions. Terms used in this General Provision are defined in 16 FAM 116 (available at http://www.foia.state.gov/REGS/fams.asp?level=2&id=59&fam=0). Note: personal services contractors are not eligible to participate in the Federal Employees Health Programs.

(b) The regulations in the Foreign Affairs Manual, Volume 16, Chapter 520 (16 FAM 520), Responsibility for Payment of Medical Expenses, apply to this contract, except as stated below. The contractor and each eligible family member are strongly encouraged to obtain health insurance that covers this assignment. Nothing in this provision supersedes or contradicts any other term or provision in this contract that pertains to insurance or medical costs, except that section (e) supplements General Provision 25. “MEDICAL EVACUATION (MEDEVAC) SERVICES.”

(c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer’s liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not covered by health insurance, the contractor is the primary payer for the total amount of medical costs incurred and the U.S. Government has no payment obligation (see paragraph (f) of this provision).

(d) USAID serves as a secondary payer for medical expenses of the contractor and eligible family members who are covered by health insurance, where the following conditions are met:

(1) The illness, injury, or medical condition giving rise to the expense is incurred, caused, or materially aggravated while the eligible individual is stationed or assigned abroad;

(2) The illness, injury, or medical condition giving rise to the expense required or requires hospitalization and…