02 - Solicitation

Solicitation Document Title : General Purpose Commercial Information

Technology Equipment, Software and Services

Solicitation Number : FCIS-JB-980001-B

Refresh Number : 55

Created on June 13, 2019

COVER PAGE

1. SOLICITATION REFRESH. This is the latest version (refresh) of the Information Technology Schedule 70 Solicitation, originally issued on March 28, 1998. The Solicitation Number is FCIS-JB-980001-B. This Refresh is simply an update to the original Solicitation. The only changes, unless otherwise indicated, are updates to the provisions and clauses from the original solicitation. All amendments have been incorporated into the refreshed solicitation.

a. Be advised that any offers using earlier Refresh versions, received 30 days after the release and publication of this Refresh will be automatically rejected and returned to the Offeror. The Refresh publication/creation date can be found on the previous page.

b. DOWNLOAD THE SOLICITATION: https://www.fbo.gov/spg/GSA/FSS/FCI/FCIS-JB-980001-B/listing.html

2. FONT SIZE. Responses to this electronically available solicitation, AT A MINIMUM, must be in a font size no smaller than 10 CPI (characters per inch).

3. EQUAL OFFERING. Sales and Maintenance service must be provided to, at a MINIMUM, the 48 contiguous states, and the District of Columbia, in the same manner as it is offered to commercial customers.

4. DEFENSE BASE ACT .Notice to Offerors -Please be advised orders issued by DOD may include the requirement for Defense Base Act insurance as addressed in the Federal Acquisition Regulation Part 28.305.

This requirement shall be addressed in a separate open- market line item on the order and the invoice. Pricing for this additional requirement will be between the contractor and the DOD ordering agency.

5. CONTRACT PERIOD. Contracts awarded under this standing solicitation will commence on the DATE OF AWARD and end five years from that date (unless contract is canceled/terminated or extended). Contracts awarded under this Information Technology Solicitation will have variable contract periods; i.e., contracts will be in effect for an initial period of five years from the date of award. There is a possibility to extend the contract for three optional five year periods, for a possible total contract period of 20 years. See I-FSS-163 OPTION TO

EXTEND THE TERM OF THE CONTRACT (EVERGREEN).

6. CANCELLATION AND SALES CRITERIA. Any resultant contract may be cancelled unless reported contract sales are at least $25,000 for the first 24 month period after initial contract award and $25,000 for each 12-month period thereafter. See clause 552.238-73, Cancellation and I-FSS-639, Contract Sales Criteria.

7. BEFORE SUBMITTING YOUR eOFFER:

a. Complete the mandatory Readiness Assessment free self evaluation, available on the Vendor Support Center website at https://vsc.gsa.gov. From the VSC home page, click on Toolbox in the upper left corner and complete the Research, Analyze, and Decide modules.

b. Complete the free registration with System for Award Management (SAM.gov) in its entirety. The information is current, accurate, and complete, and reflects the North American Industrial Classification System (NAICS) code(s) for this solicitation. The web address for SAM is https://www.sam.gov. Offers will be rejected if the System for Award Management (SAM) registration has not been completed or has expired.

c. Obtain an Open Ratings report. You must provide the required Open Ratings report with the initial submission of your offer. You may go on line at www.ppereports.com to obtain your Open Ratings report. An offer submitted without a current Open Ratings report will be rejected as non-responsive. An Open Ratings report is considered current for 1 (one) year from the date of issuance. See the Past Performance Evaluation attachment to this solicitation for additional information.

d. Offerors must submit a copy of the certificate signifying that one of its current employees who is listed in the authorized negotiator section, has completed the Pathway to Success training within the past year. Pathway to Success training is available through the Vendor Support Center website at http://vsc.gsa.gov. Click on the tab Training to access this free, web-based training. The training session is less than two hours total and covers the major factors your organization should consider prior to submitting an offer to GSA. NOTE: Pathway to Success training certifications will not be accepted from Consultants or Agents completing the training on behalf of their clients.

8. SUBMISSION OF OFFER. Information about this particular solicitation can be obtained from the issuing

FCIS-JB-980001-B Refresh: 55 Cover Page i office address shown herein.

a. Your offer must be submitted electronically via the e-Offer website (http://eoffer.gsa.gov).

b. By using the e-Offer system, submitting a signed copy of the SF1449 is NOT necessary due to the digital certificate required to submit an e-Offer. All other documents, including but not limited to Letter of Supply, Past Performance Evaluation and Subcontracting Plan requiring signature must be signed and dated before uploading to the eOffer system.

c. NOTE: CSP-1 Commercial Sales Practices form is only required with contracts that are NOT PARTICIPATING in the Transactional Data Reporting (TDR) Pilot. Complete CSP-1 Commercial Sales Practices, which is an attachment to the solicitation, in accordance with the instructions provided with the clause, in its entirety. Additionally, you must provide a copy of the Commercial Pricelist in effect during the period for which you reported commercial sales on the CSP-1 form. Failure to provide the completed CSP-1 may result in rejection of the offer as non-responsive.

d. Provide your current Commercial Price list. This is the price list you provide your commercial customers, and NOT a GSA price list or price proposal. This price list must reflect the company name and/or logo and must have an effective date. This price list should not have any reference to GSA other than to have the applicable Special Item Number (SIN) annotated by the offered items.

e. If special catalogs or price lists are printed for the purpose of this offer, such descriptive catalogs or price lists shall include a statement indicating the special catalog or price list represents a verbatim extract from the contractors commercial catalog and/or price list.

f. Provide discount information to include the basic and/or quantity/volume discount offered from your commercial pricing in accordance with Clause 552.212-70 Preparation of Offer located in the solicitation document. See the Discount Proposal Spreadsheet attachment for required information. Note regarding Manufacturers Part Numbers: Offeror must ensure the Original Equipment Manufacturer (OEM), Manufacturer Part Number or Wholesaler Number for each product proposed reflects the actual part number assigned. If the OEM, Manufacturer, or Wholesaler Part Number is submitted incorrectly or not submitted, the product offering will not be awarded.

g. If you are not the manufacturer of the product(s) you are offering, an acceptable Letter of Commitment/Supply must be provided. See Clause I-FSS-644 Dealers and Suppliers in the Basic Solicitation and the letter requirements. Failure to provide acceptable Letters of Commitment/Supply may result in rejection of the offer as non-responsive. See Letter of Supply template for required language.

h. Any products offered must comply with the Trade Agreements Act (TAA). It is the responsibility of the offeror to determine TAA compliance. When an item consists of components from various countries and the components are assembled in an additional country, the test to determine country of origin is substantial transformation (reference FAR 25.001(c)). Offerors can go to The Office of Regulations and Rulings within U.S.

Customs and Border Protection, which is the Federal Agency responsible for making substantial transformation determinations. CBPs determinations or opinions are based upon tariff laws. The offeror may also request an opinion from a third party expert or make the determination himself. The internet address for the U.S. Customs and Border Protection is: http://www.cbp.gov/. Reference 19 CFR 177.23. Offerors should keep this in mind when completing the TAA certification section of the SAM registration. When evaluating offers, the Contracting Officer will rely solely on the representations and certifications of the offeror and will not make substantial transformation determinations.

i. In accordance with FAR 4.102(e), you must complete K-FSS-1 Authorized Negotiator if you have authorized an Agent/Consultant to act on your behalf.

j. If you are classified as other than small business (or are owned by or affiliated with a large business), your offer will be valued in excess of $700,000 for the basic contract period. Therefore, a Small Business Subcontracting Plan MUST be submitted with your offer. See the Small Business Subcontracting Plan attachment for a sample format for the plan. Failure to provide an acceptable Subcontracting Plan (if required) may result in rejection of the offer as non-responsive.

k. Applicable only to offers ultimately bound for overseas destinations: Offer must maintain an order tracking system that permits ordering agencies to obtain the location of an order from the time the order is shipped to the ii time/point of delivery and acceptance at end point of point of delivery. Offeror must also demonstrate understanding of an order bound for an international end point delivery and provide a sample electronic version of an appropriately marked label in accordance with the FED-STD-123 and MIL-STD-129 edition in effect at the date of issuance of the solicitation. Offer will not be accepted for OCONUS delivery if offer does not demonstrate a proper tracking system and a sample packaging label for international delivery.

l. Pursuant to Clause 552.238-74, Industrial Funding Fee and Sales Reporting, the IFF is a separate collection mechanism and any increase or decrease in the fee does not change the price/discount relationship established at the time of award pursuant to 552.238-75, Price Reductions. Please note there is a base (non-TDR) and an alternate (TDR) clause in this solicitation. If a vendor is participating in the TDR pilot, the alternate clause applies. If a vendor is not participating in TDR Pilot, than the base clause applies.

m. The IFF is a separate collection mechanism. The discounts and pricing you offer to the Government may not include the IFF. The IFF shall be added to the net GSA price. Discounted price divided by .9925 equals the final GSA Advantage price.

9. DIGITAL CERTIFICATES. Offerors must obtain a Level 3 Digital Authentication Certificate in order to access the eOffer system. In order to facilitate the timely processing of your offer and administration of the resultant contract, it is highly recommend that you have at least two (2) persons with digital certificates listed as Authorized Negotiators in your offer and authorized to sign, at least one of which is an employee of the offering company. For information and instructions on obtaining digital certificates, visit the eOffer website (http://eoffer.gsa.gov). Include a screen shot or copy of the digital certificates with your offer.

10. Vendors must submit offers through the GSA eOffer system (http://eoffer.gsa.gov/). Please note that Digital Certificates are required when using the eOffer system. For assistance, please visit the Vendor Support Center (http://vsc.gsa.gov).

11. TERMS & CONDITIONS. For your convenience, the standard Terms and Conditions of each SIN have been replicated in the attachment entitled "Critical Information Specific to Schedule 70". Thoroughly read the attachment for additional critical information and requirements specific to the Schedule under which you are submitting your offer. The Offeror is still obligated to complete and return their Offered Pricing / Price List Document which includes the Terms and Conditions applicable to each SIN. These additional Terms and Conditions will be part of your awarded contract.

12. In order to fully evaluate your offer, all elements of the solicitation must be completed. You should pay close attention to the requirements noted below. Failure to provide any element of these requirements may result in rejection of your offer as substantially incomplete or insufficient to evaluate.

a. The www.acquisition.gov site links you to all sites prospective Offerors might need (SAM, e-SRS, FedBizOpps).

13. In an effort to raise the standards for the GSA Multiple Award Schedules to ensure the customer agencies and the MAS contractors receiving and providing services that are in the best interest of Government, the following language has been incorporated into the solicitations:

a. AbilityOne Language and Section 508 Standards - see SCP-FSS-001-N and SCP-FSS-001-S provisions

b. Manufacturers Part Number Offeror must ensure the Original Equipment Manufacturer (OEM), Manufacturer Part Number or Wholesaler Number for each product proposed reflects the actual part number assigned. If the OEM, Manufacturer, or Wholesaler Part Number is submitted incorrectly or not submitted, the product offering will not be awarded.

c. Frustrated Freight

Applicable only to offers ultimately bound for overseas destinations: Offer must maintain an order tracking system that permits ordering agencies to obtain the location of an order from the time the order is shipped to the time/point of delivery and acceptance at end point of point of delivery.

Offeror must also demonstrate understanding of an order bound for an international end point delivery and provide a sample electronic version of an appropriately marked label in accordance with the FED-STD-123 and MIL-STD-129 edition in effect at the date of issuance of the solicitation.

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Offer will not be accepted for OCONUS delivery if offer does not demonstrate a proper tracking system and a sample packaging label for international delivery.

d. Full Products and Broad Services Offerings

Offeror must provide a full and broad offering on services and/or products. Offers will not be accepted with only limited item/offering (product, labor category, training course, or fixed-price service) unless it represents a total solution for the Special Item Numbers (SINs).

e. Fair and Reasonable Pricing

To determine fair and reasonable pricing, the GSA Contracting Officer may consider many factors, including pricing on competitor contracts, historical pricing, and currently available pricing in other venues. Offers which provide Most Favored Customer pricing, but which are not highly competitive will not be found fair and reasonable and will not be accepted.

14. INCORPORATED BY REFERENCE (IBR). Many of the provisions and clauses cited in this solicitation are incorporated by reference to the appropriate section of the Federal Acquisition Regulation (FAR) or the General Services Administration Acquisition Manual (GSAM). A review of these clauses and provisions will be necessary for you to understand all aspects of the solicitation. The full text of any FAR and GSAM clauses which are incorporated by reference in this solicitation may be found in the electronic file titled 'Regulations Incorporated by Reference', or they can be accessed at the following URLs:

FAR: https://www.acquisition.gov/far/ GSAM: https://www.acquisition.gov/gsam/gsam.html

15. Copies of FAR may be purchased from:

Superintendent of Documents Government Printing Office (GPO) Washington, DC 20402

16. RECEIPT OF OFFERS/SCHEDULE CONTRACT PERIOD. This standing solicitation will remain in effect until replaced by an updated solicitation. There will be no closing date for receipt of offers. Therefore, offers may be submitted for consideration at any time. See A-FSS-11 CONSIDERATION OF OFFERS UNDER

STANDING SOLICITATION.

17. SOLICITATION FORMAT/CONTENTS. This solicitation has been prepared in accordance with FAR Part 12, Acquisition of Commercial Items, which implements Title VIII of the Federal Acquisition Streamlining Act (FASA) of 1994 (Public Law 103-355), the Clinger-Cohen Act of 1996 (Public Law 104-106), and the final rule, published as General Services Administration Acquisition Regulation (GSAR) Change 76, regarding commercial item acquisitions under the Multiple Award Schedules Program. The contract format and data requirements in this solicitation differ somewhat from previous solicitations. Offerors are strongly advised to carefully review the entire solicitation document.

18. INTERNET PROTOCOL VERSION 6 (IPv6). All Information Technology offers at the time of submission dealing with Internet Protocol (IP) are self certifying offerings as Internet Protocol Version 6 (IPv6) compliant.

19. MANDATORY ACCEPTANCE OF CREDIT CARD. Contractors are required to accept credit cards for payments equal to or less than the micro-purchase threshold for oral or written delivery orders. Contractors are encouraged to accept credit cards for orders above the micro-purchase threshold. See GSAR 552.232-79

PAYMENT BY CREDIT CARD, VARIATION.

20. PAST PERFORMANCE. In order to assist the Government in assessing an Offeror's past performance, each company responding to this solicitation will be required to have Dun & Bradstreet (D&B) c/o Open Ratings, a strategic partner with D&B, complete a Past Performance Evaluation Report on that firm. For companies with less than two-years of corporate experience: the Past Performance Evaluation Report may include customer references and feedback from the key personnel's past performance. The request must be made prior to the submission of a proposal. Each Offeror must submit, with its proposal, a completed copy of the past performance evaluation form sent, by the Offeror, to Open Ratings. Any charges associated with the Past Performance Evaluation Report will be paid by the Offeror. SEE PAST PERFORMANCE EVALUATION.

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21. FINANCIAL RESPONSIBILITY DETERMINATION. Please be aware that a financial responsibility determination will be completed on your firm. Please ensure that your Dun and Bradstreet information is up to date. Financial documentation (Income Statement and Balance Sheet) from your firms last 2 fiscal years must be submitted (if applicable; see Critical Information Specific to Schedule 70).

22. PROFESSIONAL SERVICE. If offering professional services ( as defined by 29 CFR 541) (SINs 132-51 and/or 132-60f and/or 132-56, and/or 132-40 and/or, 132-45 and/or 132-41). Offeror shall submit a Professional Compensation Plan setting forth salaries and fringe benefits proposed for the professional employees who will work under the contract in accordance with Clause 52.222.-46 Evaluation of Compensation for Professional Employee. Individual compensation disclosure is not required. Only one Professional Compensation plan is required for a vendor per schedule contract and not with each SIN offering professional services. Submission of general compensation practices often printed in an employee handbook is sufficient. PLEASE REFER to SCP-FSS-004 General Proposal Submission Instructions for additional guidance.

23. COOPERATIVE PURCHASING. Section 211 of the E-Government Act of 2002 amended the Federal Property and Administrative Services Act to allow for cooperative purchasing. Cooperative Purchasing authorizes State and local government entities to purchase Information Technology (IT) supplies/products and services from the GSA IT Schedule 70 and the Consolidated Schedule contracts containing Information Technology (IT) Special Item Numbers (SINs).

a. State and local government entities means: the states of the United States, counties, municipalities, cities, towns, townships, tribal governments, public authorities (including public or Indian housing agencies under the United States Housing Act of 1937), school districts, colleges and other institutions of higher education, council of governments (incorporated or not), regional or interstate government entities, or any agency or instrumentality of the preceding entities (including any local educational agency or institution of higher education), and including legislative and judicial departments. The Final Rule regarding Cooperative Purchasing was issued in the Federal Register on May 18, 2004, and was incorporated via Refresh 14.

b. When submitting an Offer, please INDICATE IN YOUR COVER LETTER, which Special Item Numbers (SINs) are to include COOPERATIVE PURCHASING.

24. DISASTER RECOVERY. This provides for state and local governments to use GSA's schedules for Disaster Recovery as provided for in Section 833 of the National Defense Authorization Act of Fiscal Year 2007, commonly known as the John Warner National Defense Authorization Act (P.L. 109-364). Specifically, it authorizes the use of Federal Supply Schedules by state and local governments to facilitate recovery from major disaster, terrorism, nuclear, biological, chemical, or radiological attacks. The disaster must be declared by the President under the Robert T. Stafford Disaster Relief and Emergency Assistance Act (42 U.S.C. 5121 et.seq.)

NOTE: If the Offeror chooses to participate in Disaster Recovery (GSAR 552.238-80), the program then applies to ALL SINs listed under the offer. Please respond to the Disaster Recovery option when submitting your offer.

25. 00CORP - CONSOLIDATED SCHEDULE (Formerly Corporate Contracts Schedule). The Consolidated Schedule adds value by simultaneously reducing administrative costs, shortening lead times and ensuring quality services and related supplies. This Schedule covers a broad spectrum of services for various functional domains, including engineering, information technology, logistics, and management/organizational business improvement services.

This Schedule is a tool for federal agencies to issue task orders to a single company to perform a requirement that includes services falling within the scope of several individual Schedules. If you feel that your company would better benefit from a Consolidated Schedule, please submit your offer under 00CORP - CONSOLIDATED SCHEDULE (Formerly Corporate Contracts Schedule) instead of Schedule 70.

26. DANGER PAY. Contractor personnel may be required to perform services in areas designated by the Department of State as Danger Pay or Hardship Posts for a variety of reasons, including contingency operations, humanitarian or peacekeeping operations, military exercises and/or operations, or diplomatic missions. The Department of State Standardized Regulations (DSSR) provides for additional compensation for service in foreign locations where conditions of environment differ substantially from conditions of environment in the continental U.S. that additional compensation is warranted and necessary as a recruitment or retention incentive.

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Danger Pay and Hardship Post differential rates must be negotiated at the MAS contract level. The Contractor may request these rates upon award or via contract modification any time after award. Applicable SINs under Schedule contracts may include a Danger Pay or Hardship Post differential. If it is included, it is a rate differential. The Ordering Agency Contracting Officer has the authority to determine whether or not it is appropriate for an individual order. For more information on Danger Pay, please see the Department of State's website: http://www.state.gov.

27. FOREIGN VENDORS. Offerors from foreign countries are obligated to the same rules and regulations as domestic offerors, however there are some minor differences. The requirements for Foreign Vendors include but are not limited to the items listed below. The list is simply an aid and may not be complete. Additional documentation or certifications may be required by the Contracting Officer at anytime.

Foreign Vendors:

- Must submit a Small Business Plan only if the offeror has physical offices located with the United States.

- Are still obligated to obtain a DUNS #

- Must submit all prices in US Dollars

- Must perform the currency conversion at the time the order is placed

- Be TAA compliant

Please read the entire Solicitation for the full list of requirements for Foreign Vendors.

If you are a Foreign Company trying to do business with the General Services Administration using eOffer/eMod and need a digital certificate, follow the instructions below:

Complete the application on the http://aces.orc.com/ site for a "Aces Business Representative Certificate".

Complete the Aces Business Representative application. The form does not currently accept foreign addresses, so in the field for the address put Virginia, 22030, United States. In the text box below put the actual foreign address. Submit the form and print the documents to be notarized. Then have the form notarized through one of the following methods:

Go to a US Embassy and have the documents notarized.

If they are in the US they can go to any notary, or they can to go the ORC office and have the documents reviewed.

If they have questions and need to speak to someone at ORC, they can use the number below or email them.

The ORC ACES Customer Service Team aceshelp@orc.com

(888) 816-5503

They need to tell the person they are speaking with that they need a ACES Business Representative Certificate and that they are a foreign company.

28. FEDERAL ASSETS SALES. An executive agency may sell personal property (including on behalf of another agency when so requested) only if it is a designated Sales Center (SC), or if the agency has received a waiver from the eFAS Planning Office. An SC may engage contractor support to sell personal property. Only a duly authorized agency official may execute the sale award documents and bind the United States. CITATION: Code of Federal Regulations 41CFR102-38.40.

29. PROPOSED ECONOMIC PRICE ADJUSTMENT (EPA) MECHANISM. EPA is described in detail in Clauses I-FSS-969 and 552.216-70. Please note there is a base (non-TDR) and an alternate (TDR) clause in this solicitation. If a vendor is participating in the TDR pilot, the alternate clause applies. If a vendor is not participating in TDR Pilot, than the base clause applies.

30. GSA ADVANTAGE. An electronic information and ordering system, known as GSA Advantage!

encompasses all of the products and services under this schedule (I-FSS-597). Contractors are required to display product, service and pricing information on GSA Advantage! within 6 months after the contract award.

31. RE-REPRESENTATION OF SIZE STATUS FOR OPTION PERIODS. Prior to the time the Contracting Officer exercises an option, the Contractor will be required to re-represent business size status and 8(a) program eligibility to the Contracting Officer. Refer to Clause 52.219-28 (JUN 2007).

32. ADVISORY ASSISTANCE SERVICES. Offerors are advised that nongovernment consultants may assist vi the Government during the Government's evaluation of proposals. These persons shall be authorized access to only those portions of the proposal data and discussions that are necessary to enable them to provide specific technical advice on specialized matters or on particular problems. They shall be expressly prohibited from scoring, ranking, or recommending the selection of a source. All nongovernment consultants have signed a Non-Disclosure Agreement. Each nongovernment consultant has expressly agreed to maintain the confidentiality of all documents, data and other information provided, obtained, or accessed from the General Services Administration (GSA) and among other attestations, agreed to the following:

(a) The contractor assumes full responsibility for and guarantees the security and confidentiality of all documents, data, and other information supplied or gleaned from GSA; and

(b) The contractor will prevent any person from disclosing the contents or description of documents, data, or information, including proprietary information maintained by the Government to any person not authorized by GSA or to have access to such documents or information.

33. FOR INFORMATIONAL PURPOSE: NATIONAL DEFENSE AUTHORIZATION ACT FOR FISCAL YEAR 2019 (Pub. L. 115-232, August 13, 2018). In accordance with section 889 of the National Defense Authorization Act for Fiscal Year 2019 (Pub. L. 115-232, August 13, 2018), an executive agency will be prohibited one year after enactment of the Act from procuring, obtaining, extending or renewing a contract to procure or obtain any equipment, system or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system; and two years after enactment of the Act from entering into, renewing or extending a contract with an entity that uses covered telecommunications equipment or service in that entitys equipment, system or service, as a substantial or essential component of any system, or as critical technology as part of any system. Section 889 defines covered telecommunications equipment or services as any of the following:

(A) Telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities).

(B) For the purpose of public safety, security of government facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities).

(C) Telecommunications or video surveillance services provided by such entities or using such equipment.

(D) Telecommunications or video surveillance equipment or services produced or provided by an entity that the Secretary of Defense, in consultation with the Director of the National Intelligence or the Director of the Federal Bureau of Investigation, reasonably believes to be an entity owned or controlled by, or otherwise connected to, the government of a covered foreign country (i.e. the Peoples Republic of China). (Pub. L.

115-232, section 889(f)(3), italicized parenthetical added).

34. SUBMISSION OF MODIFICATIONS. Vendors must submit their modifications to current contracts using the eOffer/eMod system (http://eoffer.gsa.gov/). Please note that Digital Certificates are required when using the eOffer/eMod system. For technical issues or concerns with the eMod system, please send an email to eoffer@gsa.gov.

35. Points of Contact

For general questions regarding MAS IT Schedule 70 Contracting:

Customer Service GSA Technology Solutions 24 hours a day, Mon - Fri

(855) ITaid4U (482-4348) ITCSC@gsa.gov

For questions regarding eOffer submission or Certifications:

Vendor Support Center visit www.gsa.gov/vsc.

Phone: 1-877-495-4849

For general questions regarding HSPD 12:

Email: hspd12@gsa.gov Phone: 1-703-605-2727 vii

For general questions regarding COMSATCOM:

Email: fasnetworkservice@gsa.gov Phone: 1-877-387-2001

Begin Regulation

CP-FSS-1-C (MAY 2000)

Solicitation No. FCIS-JB-980001-B Refresh 55

WORLDWIDE FEDERAL SUPPLY SCHEDULE CONTRACT FOR

(a) FSC GROUP Class 70 PART Not Applicable SECTION Not Applicable

COMMODITY: Information Technology Supplies

FSC CLASS(ES)/PRODUCT CODE(S): 7010

(b) STANDARD INDUSTRY GROUP: 70

SERVICE: Information Technology Professional Services

SERVICE CODE(S): D302

ANY INFORMATION THAT MAY BE DESIRED ON THIS PARTICULAR SOLICITATION

CAN BE OBTAINED FROM THE ISSUING OFFICE ADDRESS SHOWN HEREIN.

Begin Regulation

CP-FSS-19 PRICING (DEC 1998)

Offerors are advised that separate pricing may be submitted for different countries if separate pricing is consistent with the offeror’s commercial sales practice.

Begin Regulation

CP-FSS-2 SIGNIFICANT CHANGES (OCT 1988)

The attention of offeror is invited to the following changes made since the issuance of the last solicitation for the supplies/services covered herein:

The deleted regulations(s) from previous refresh are listed below Number Title Clause/Provision

The added regulation(s) in new refresh are listed below Number Title Clause/Provision

The updated regulation(s) in new refresh are listed below Number Title Clause/Provision

I-FSS-599 ELECTRONIC COMMERCE - FACNET

(APRIL 2018)

Clause viii

The added SINS in new refresh are listed below SIN # SIN Title Total Sales in $

The deleted SINS in new refresh are listed below SIN # SIN Title Total Sales in $

Begin Regulation

CP-FSS-3 NOTICE: REQUESTS FOR EXPLANATION OR

INFORMATION (MAR 1996)

Oral or written requests for explanation or information regarding this solicitation should be directed to:

GENERAL SERVICES ADMINISTRATION

Address: GSA/FAS

CENTER FOR IT SCHEDULE PROGRAM

SOLICITATION NO. FCIS-JB-980001-B

Vendor Support center (VSC) vendor.support@gsa.gov or

Phone Toll Free: 877-495-4849.

IMPORTANT: DO NOT ADDRESS OFFERS, MODIFICATIONS OR WITHDRAWALS TO THE

ABOVE ADDRESS. THE ADDRESS DESIGNATED FOR RECEIPT OF OFFERS IS CONTAINED

ELSEWHERE IN THIS SOLICITATION.

Begin Regulation

SCP-FSS-001-N INSTRUCTIONS APPLICABLE TO NEW

OFFERORS (APR 2019)

(a) Read the entire solicitation document prior to preparation of your offer.

(b) Electronic submission of offers via GSA’s eOffer web-based application (http://eOffer.gsa.gov) is mandatory.

(c) Offers must be current, concise, and complete, and demonstrate a thorough understanding of solicitation requirements. By submission of an offer, the offeror attests that there have been no exceptions taken to the terms and conditions of this solicitation unless otherwise explicitly identified as required in eOffer (see “Exceptions to Terms and Conditions” under the Standard Response module).

(d) If the offeror was previously awarded a Schedule contract that was cancelled or allowed to expire due to low or no sales, a new offer for the same Schedule will not be considered unless a minimum of 12 months have passed since the effective date of the cancellation or the expiration date of the previous contract. Any offer submitted prior to the completion of this 12-month period will be rejected.

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(e) By submission of an offer, the offeror attests that it understands and agrees to comply with the requirements of clause 552.238-74 Industrial Funding Fee and Sales Reporting.

(f) In addition to full compliance with the requirements of this provision (SCP-FSS-001-N), the offeror must also comply with the following provisions, as applicable. Failure to comply with an applicable provision will result in rejection of the offer.

Solicitation provisions and their applicability are detailed below:

(1) SCP-FSS-002 Specific Proposal Submission Instructions for Services – Applies to all offers that propose services, with the exception of offers under Schedule 70 and 00CORP.

(2) SCP-FSS-003 Specific Proposal Submission Instructions for Products – Applies to all offers that propose products, with the exception of offers under Schedule 70.

(3) SCP-FSS-004 Specific Proposal Submission Instructions for Schedule 70 – Applies only to offers submitted under Schedule 70 - General Purpose Commercial Information Technology Equipment, Software, and Services.

(4) SCP-FSS-005 Special Proposal Instructions for Products for Schedule 751 – Applies only to offers submitted under Schedule 751 - Leasing of Automobiles and Light Trucks.

(5) SCP-FSS-006 Special Proposal Instructions for Products and Services for Schedule 23V – Applies only to offers submitted under Schedule 23V - Automotive Superstore.

(6) SCP-FSS-008 Special Proposal Instructions for Schedule 00CORP – Applies only to offers submitted under Schedule 00CORP – Professional Services Schedule(PSS).

Offerors proposing both products and services must comply with the requirements of SCP-FSS-002 and SCP-FSS-003. Offers submitted under Schedule 70 are required to comply with SCP-FSS-004 only, regardless of whether products and/or services are offered. Offers submitted under Schedule 00CORP are required to comply with SCP-FSS-008 and SCP-FSS-003.

(g) The following documents must be submitted by all offerors and are detailed in paragraph (j). See SCP-FSS-002, 003, 004, 005, 006, and 008, as applicable, for additional documents that are required based on specific product and service offerings.

The following documentation requirements are completed directly through the eOffer application:

(1) Pathway to Success training completion verification,

(2) Active System for Award Management (SAM) registration verification,

(3) Small Business Subcontracting Plan (if applicable),

(4) Commercial Sales Practices (CSP) disclosure.

The offeror must complete and upload the following documents to the eOffer application:

(1) Readiness Assessment for Prospective Offerors,

(2) Financial Statements,

(3) Previous FSS program cancellations and rejections, pending offers for other Schedule contracts, and awarded Schedule contracts,

(4) Agent Authorization Letter (if applicable),

(5) Technical Proposal,

(6) Price Proposal Template,

(7) Supporting Pricing Documentation,

(8) Price Narrative,

(9) Commercial Price List or Market Rate Sheet (if applicable).

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(h) Withdrawal of Offer: The offeror may withdraw its offer from consideration at any time prior to award or rejection by withdrawing it in eOffer. If an offer is withdrawn, a new offer can be resubmitted at a later date. Information saved from the previous withdrawn offer can be copied over to the new offer, excluding uploaded documents.

(i) The proposal instructions in SCP-FSS-001-N are common to all solicitations. Some Schedules and SINs have additional requirements specific to that particular Schedule or SIN. Please review the solicitation attachments “Read Me First” and/or “Critical Information” for specific Schedule or SIN requirements.

(j) All offerors must comply with the following:

(1) Section I – Administrative/Contract Data

i. A designated Authorized Negotiator who is also a company officer (i.e., President, CEO, CFO, etc.) must complete (or have completed within one year of the date of offer submission) the Pathway to Success training. This free, web-based self-assessment is available through the Vendor Education Center (VEC), which can be accessed directly at https://gsafas.secure.force.com/MASTrainingHome or through the Vendor Support Center (http://vsc.gsa.gov) by selecting the “Education” tab and then “Pathway to Success.” The training session is less than two hours total and covers the major factors vendors should consider prior to submitting an offer to GSA. eOffer will verify the name of the person that completed the Pathway to Success training and the date of completion.

ii. The offeror must complete and submit the Readiness Assessment for Prospective Offerors. This free, web-based self-assessment is available through the Vendor Education Center (VEC), which can be accessed directly at https://gsafas.secure.force.com/MASTrainingHome or through the Vendor Support Center (http://vsc.gsa.gov) by selecting the “Education” tab and then “Vendor Toolbox (Readiness Assessment).” The Readiness Assessment must be completed by a company officer (i.e., President, CEO, CFO, etc.) and completed/dated within the past one-year period. This tool is designed to assist vendors in determining whether they are ready to pursue a Schedule contract and prepares them to navigate the Schedule proposal process.

iii. The offeror must be registered with the System for Award Management (SAM) at http://www.sam.gov. The information provided must be current, accurate, and complete, and reflect the North American Industrial Classification System (NAICS) code(s) for this solicitation and the SINs proposed. SAM consolidates the information previously contained in the Central Contractor Registration (CCR), Excluded Parties List System (EPLS), and Online Representations and Certifications Application (ORCA) databases.

iv. The offeror must provide the following, as applicable:

(A) A copy of any cancellation letters received within the preceding two-year period for previously awarded Schedule contracts,

(B) A copy of any rejection notices received within the preceding two-year period for previously submitted Schedule offers,

(C) If a contract was previously awarded under THIS Schedule, and it was subsequently cancelled or allowed to expire due to low sales, a detailed description of the steps the offeror plans to take to generate sales through a new contract that includes the following:

1) A copy of the cancellation letter or notification of determination not to exercise an option,

2) Current Federal sales in excess of $25,000, as evidenced by copies of contractual documents that identify the Federal entity and the date and value of the product or services provided,

3) Demonstration that there is a reasonable expectation that any future xi award will comply with clause I-FSS-639 Contract Sales Criteria,

4) A marketing plan detailing the steps you plan to take to generate sales through a new GSA Schedule contract.

(D) Information regarding any pending offers under other Schedules, to include the name and phone number of the assigned GSA contract specialist,

(E) Information regarding any currently awarded GSA Schedule contracts, to include the awarded contract number and price list.

v. The offeror must provide financial statements for the previous two-year period (audited, if available). At a minimum, each financial statement must consist of a balance sheet and income statement. GSA will use this information to determine financial responsibility. Provide an explanation for any negative financial information disclosed, including negative equity or income. Offerors may be required to provide letters of credit or other documentation to demonstrate that adequate financial resources are available. In accordance with Federal Acquisition Regulation (FAR) 9.103(a), contracts will only be awarded to responsible prospective contractors. To be determined responsible, an offeror must have adequate financial resources to perform the contract or the ability to obtain them. Note that 1.) submission of a GSA Form 527 does not meet the aforementioned requirements, and 2.) offerors are NOT to submit tax returns.

vi. The offeror must prepare and submit a Small Business Subcontracting Plan, if applicable. The offeror is to complete the Small Business Subcontracting Plan module in eOffer if, pursuant to the applicable NAICS codes and size standards, the offeror is determined to be other than a small business concern for purposes of this solicitation.

Large businesses, nonprofit organizations, and educational institutions are advised of the requirement to submit a Small Business Subcontracting Plan as detailed in clause 552.219-72 Preparation, Submission, and Negotiation of Subcontracting Plans, incorporated by reference. The Government will review each plan to ensure it is consistent with the provisions of this clause. Subcontracting plans are subject to negotiation, along with the terms and conditions of any contract resulting from this solicitation. The offeror's subcontracting plan must be approved by the contracting officer prior to award. Failure to submit a Small Business Subcontracting Plan when required will result in the rejection of your offer.

Note: GSA’s subcontracting goals can be found at the following website:

https://www.sba.gov/contracting/contracting-officials/goaling.

vii. Unless otherwise requested, the offeror shall not submit brochures, newsletters, or other marketing materials.

viii. An Agent Authorization Letter must be completed and submitted as part of the offer if a consultant or third-party agent assisted in the preparation of the offer, will be involved in any part of the negotiation of the offer, or will be involved in any post-award actions. The template for the Agent Authorization Letter can be found as an attachment to the solicitation. The Agent Authorization Letter has both pre- and post-award delegations.

For any resultant contract, the contractor is responsible for initiating a modification to ensure all authorized negotiators and delegations are up-to-date (e.g., removing an authorized negotiator that only has pre-award delegations).

(2) Section II – Technical Proposal

The offeror must address the three technical proposal factors below.

i. Factor One - Corporate Experience: The offeror must submit a narrative description of its corporate experience. This narrative cannot exceed two pages and must address the following:

(A) The number of years of corporate experience in providing the products/services described under this Schedule, regardless of the specific xii products/services being proposed – a minimum of two (2) years of corporate experience is required,

(B) Organization’s number of employees, experience in the field, and resources available to enable it to fulfill requirements,

(C) Brief history of the offeror’s activities contributing to the development of expertise and capabilities related to this requirement,

(D) Information that demonstrates the offeror's organizational and accounting controls,

(E) A description of the resources presently in-house or the ability to acquire the type and kinds of personnel/products proposed,

(F) A description of how the offeror intends to market the proposed products/services to Federal clients,

(G) A discussion regarding the intended use of subcontractors.

ii. Factor Two - Past Performance: The offeror must order and obtain a Past Performance Evaluation from Open Ratings, Inc. (ORI). Offerors are responsible for payment to ORI for the Past Performance Evaluation.

(A) Past Performance Evaluations are valid for a period of one year from the date of issuance by ORI. If the evaluation was issued more than one year prior to the date of proposal submission via eOffer, the proposal will be rejected.

(B) The order form must be completed with a minimum of six (6) customer references submitted. A "customer reference" is defined as a person or company that has purchased relevant products/services from the offeror. The offeror is advised to use references from projects involving products/services related to this solicitation and/or those performed under NAICS code(s) applicable to proposed products/services.

(C) The offeror must submit one (1) copy of the completed Past Performance Evaluation and one (1) copy of the order form with its proposal. Failure to submit the completed evaluation and order form will result in rejection of the proposal.

(D) The offeror must address any negative feedback for each of the feedback categories contained in the ORI report, to include actions taken to minimize the problems that resulted in negative feedback.

iii. Factor Three - Quality Control: The offeror is to submit a single narrative for this factor, regardless of the number of products/services offered. This narrative cannot exceed two (2) pages and must address the following:

(A) A description of internal review procedures that facilitate high-quality standards,

(B) Identification of individuals responsible for ensuring quality control,

(C) Whether or not subcontractors are used and, if so, the quality control measures used to ensure acceptable subcontractor performance,

(D) How potential problem areas and solutions are handled,

(E) The procedures for ensuring quality performance when meeting urgent requirements, xiii

(F) How quality control will be managed when completing multiple projects for multiple agencies simultaneously.

(3) Section III – Price Proposal

i. GSA's pricing goal is to obtain equal to or better than the offeror’s Most Favored Customer (MFC) pricing under the same or similar terms and conditions. GSA seeks to obtain the offeror's best price based on its evaluation of discounts, terms, conditions, and concessions offered to commercial customers. However, offers that propose Most Favored Customer pricing but are not highly competitive will not be determined fair and reasonable and will not be accepted. The U.S. Government Accountability Office has specifically recommended that "the price analysis GSA does to establish the Government's MAS negotiation objective should start with the best discount given to any of the vendor's customers."

ii. Submit proposed pricing using the attached Price Proposal Template. The Price Proposal Template MUST be submitted in Microsoft Office Excel format. The proposed pricing structure must be consistent with the offeror’s commercial practices. Pricing must be clearly identified as based either on a "Commercial Price List" or a "Commercial Market Price," as defined in FAR 2.101 (see "Catalog Price" and "Market Prices" under the definition of "Commercial Item").

(A) If the MFC is a Federal agency, but sales exist to commercial customers, identify which, if any, of the commercial customers receive the offeror’s best price. This will allow the Government to establish a "basis of award" customer in accordance with paragraph (a) of clause 552.238-75 Price Reductions.

(B) Proposed prices must include the 0.75% Industrial Funding Fee (IFF) (see contract clause 552.238-74 Industrial Funding Fee and Sales Reporting). This fee will be included in the awarded prices and reflected in the total amount charged to ordering activities.

iii. Provide supporting documentation for EACH proposed product/service price.

Supporting pricing documentation may consist of published and publicly-available commercial catalogs/price lists, copies of invoices, contracts, quote sheets, etc., and must be submitted with the offer. There must be a clear and relevant relationship between the supporting document and the proposed price it is meant to substantiate. Each supporting document must be clearly labeled with the name of the corresponding proposed product/service.

iv. The offeror must submit a detailed price narrative containing sufficient information for each of the products/services offered to enable the contracting officer to determine that offered prices are fair and reasonable.