Draft_EAFB_DFAC_PWS_1_11_17.doc

DINING FACILITY SERVICES

412th TEST WING

FORCE SUPPORT SQUADRON EDWARDS AFB CA

11 Jan 2017 Table of Contents

SECTION I - DESCRIPTION OF SERVICES

1.1. Scope of Work

1.2. Program Overview

1.3. Customer Eligibility

1.4. Operational Requirements and Specific Tasks

1.5. Cashier Services

1.6. Sanitation Requirements

1.7. Housekeeping Services

1.8. Waste Management

1.9. Major Equipment Maintenance and Repair

1.10. Contractor Personnel

1.11. Hours of Operation

SECTION II – SERVICES SUMMARY

2.1. Services Summary

2.2. Quality Control Plan

2.3. Quality Assurance

SECTION III – BASE SUPPORT

3.1. Property

3.2. Utilities

3.3. Services

SECTION IV - GENERAL INFORMATION

4.1. Contractor Personnel Meals

4.2. Training

4.3. Security Requirements

4.4. Contractor Furnished Items and Services

4.5. Health and Safety

4.6. Interruption of Service

4.7. Environmental Baseline Study…………………………………………………………...20

4.8. Conformance with Environmental System (EMS)……...…………………..….…….…..20

APPENDICES

APPENDIX 1 – HOURS OF OPERATION

APPENDIX 2 – WORKLOAD ESTIMATES

APPENDIX 3 – APPLICABLE PUBLICATIONS AND FORMS

APPENDIX 4 – GOVERNMENT SUPPORT

APPENDIX 4a – GOVERNMENT-FURNISHED FACILITIES… APPENDIX 4b – BASE SUPPORT EQUIPMENT..

..27 APPENDIX 4c – GOVERNMENT-REIMBURSED MATERIALS

APPENDIX 5 – DEFINITIONS

APPENDIX 6 – CONTRACTOR MANPOWER REPORTING 32

APPENDIX 7 – LICENSE OUTGRANT

SECTION VI – SUBMITTALS

ATTACHMENT 1 – O&A WORK REQUEST FORM ATTACHMENT 2 – BUILDING DIAGRAMS

ATTACHMENT 3 – BASE SUPPORT EQUIPMENT LISTING

ATTACHMENT 4- LICENSE OUTGRANT

SECTION I - DESCRIPTION OF SERVICES

1.1. Scope of Work

Contractor shall provide all personnel, supervision, and any items and services necessary to perform full food services at Edwards AFB (EAFB) as defined and accepted in this Performance Work Statement (PWS). The contractor shall perform all requirements, conform to the professional standards, and follow all applicable instructions and directives as identified by this PWS. Contractor tasks include, but are not limited to, the following: Dining Facility Management, cooking and food preparation; food ordering; garnishing serving lines, holiday decorations, serving and replenishing food; preparing vegetables and fruits for the salad bar, separate cold sandwich deli line, banana split special (sundae bar), potato bar and taco/pasta bar. The contractor is also responsible for cleaning the facility, maintaining equipment to include the five year plan and utensils; clean and sanitize dining areas as well as performing cashier services. The contractor shall handle foods, supplies, and equipment while maintaining quality control; ensuring operator maintenance and minor/major repair of food service equipment; and in the event of contingency, perform all required tasks to ensure continued service. The contractor shall update and maintain all data in the Corporate Food System Database as required, as well as perform various reconciliation and maintenance in Net Chef /Café, Stores Web, ESM maintenance and Aloha Enterprise. The contractor is expected to utilize all approaches within the constraints of the contract, to effectively and efficiently accomplish the requirements of this PWS in a timely manner, at reasonable cost and in a fashion, which encourages pride in the work performed. The contractor is responsible for meeting all standards of the Air Force Golden Eagle Standards and duties listed on AF Form 1038. The estimated quantities of work are listed in Appendix 2, Workload Estimates. The contractor shall submit all monthly and other reports by the 6th day of every month. As well as all other documentation as identified throughout this PWS. Requests for such documentations and responses shall be coordinated through the Food Service Officer (FSO) and Contracting Officer’s Representative (COR).

1.2. Program Overview (CLIN X001)

The EAFB appropriated fund food service operation consists of one main dining facility currently located at the Joshua Tree Inn and the In Flight kitchen. These facilities are dedicated to providing full meal service and meeting the nutritional needs of Department of Defense (DoD) personnel who frequent the facilities. The Joshua Tree Inn Facility is a full service dining facility to include carryout service. The In Flight Kitchen (co-located in the Joshua Tree Inn) provides boxed meals for passengers and crews in support of flying missions on a 24-hour basis and to customers requesting them in support of ground operations.

1.3. Customer Eligibility

The primary customers at these dining facilities are Essential Station Messing (ESM) recipients/Meal Card Holders. These military personnel are allotted rations in government dining facilities at the expense of the government. Secondary customers are military personnel who wish to and are granted permission to dine in the facility at their expense. Organizations such as local Scout troops, Air Force Reserve Officer Cadets (AFROTC), Jr. AFROTC Cadets occasionally dine in the dining facility upon permission from the Installation Commander. The Installation Commander may authorize dependents and guests to occasionally eat in the dining facilities in accordance with AFI 34-239 via memorandum for record which will be provided to the contractor and posted in the Dining Facility. The government will inform the contractor when permission has been granted to feed such groups. Cashiers shall refer to the government provided cashier instruction book and/or the military shift leader or the dining facility manager to verify customer eligibility when in doubt. The contractor shall ensure only authorized individuals are served. Contractor management shall ensure that cashier personnel are proficient in customer identification procedures and follow procedures in the cashier handbook. Final patron authorization is at the discretion of the Installation Commander.

1.4. Operational Requirements and Specific Tasks

1.4.1. Menu Boards

Post and maintain all menu boards. Post menu and prices at the entrance to the dining facility for all meals during the day before the start of the breakfast meal. Post menu and price changes within 5 minutes of notification, as well as provide monthly forecasted menus to the Food Service Office for posting.

1.4.2. Difference of Duties

Contractor shall order, receive, and inventory all food. Contractor shall place all food orders through the authorized ordering system. Contractor personnel shall be in receipt of Prime Vendor delivered items and visually inspect one hundred percent of the items received for deterioration or damage and physically check temperatures on all refrigerated and frozen foods for compliance with the U.S. Department of Health and Human Services, Public Health Service, and Food and Drug Administration (FDA) Food Code.

Receiving personnel shall reject all items that appear damaged or not delivered at the proper temperature as specified in the FDA Food Code. Put away stock in stockroom upon receipt using First In - First Out (FIFO).

1.4.3. Food Preparation

The contractor shall obtain foods from the storeroom, following established procedures, for each meal and accomplish the food preparation tasks listed on Food Service Production Log in accordance with the Air Force Automated Recipe System. Progressively prepare food items to ensure optimum freshness, flavor, color, texture, and nutritional value. Note: See progressive cooking and batch cooking definitions in Appendix 5 Definitions.

1.4.4. Service of Food

The contractor shall comply with the most current Preface to the United States Air Force Corporate Food Service Menu; AFI 34-239; AFMAN 34-240; the FDA Food Code, using the standard recipes on the Air Force Food Service Automated Recipe Service software program. The contractor shall use the Air Force Worldwide Menu. Move full serving containers to serving lines and remove containers. Perform standard cross panning procedures, maintain proper temperature on serving lines. Set up and close down serving lines in accordance with the Food Service Production Log. Prepare short order and self-service items as hamburgers, hot dogs, and french-fries in advance only to the extent necessary to meet the required customer flow through the serving line. If Carryout Service is required, the contractor shall provide commercial carryout boxes and containers with Air Force Food Services Logo, assemble, and pack the meal components for pickup by others.

1.4.5. Table Service

Clean, sweep, vacuum, mop and sanitize dining room areas; POW area, tables, chairs, base boards or kick plates and benches. Replenish dining table items (napkins, salt, pepper, condiments, etc.) so that they are available to all patrons without waiting. Provide table set up and break down for DV visits and other scheduled meetings, to include holiday meals setup.

1.4.6. Guest Flow Rate

Provide sufficient personnel to ensure that patrons can be served at the rate of 5 guests per minute in main serving line and 3 guests per minute on short order serving line or breakfast line.

1.4.7 Meals Provided For Other Than Normal Operations

The contractor shall provide meals away from the dining facility for events listed in Appendix 2 as directed by the FSO or CO for either pick-up or delivery. Contractor shall prepare and place meals in hot food cans, insulated container, or other suitable containers by the times requested. At the requesting agency's option, furnish ground support meals rather than hot meals. The contractor shall provide these meals with necessary silverware and condiments.

1.4.7.1 Meal Pick-Up

The contractor shall ensure that the government representative signs the appropriate forms for meals received during meal pick-up. Government representative will attach a list of customers, and certify that the printed entries represents meals issued during the specific alert, exercise, or emergency in progress. The government representative designated to pick-up meals will provide a list of the eligible customers with identification numbers or cash from each as appropriate. The government representative is responsible for returning all equipment and materials furnished. If they do not, the contractor shall contact the FSO who will either retrieve the property or reduce the contractor's inventory accordingly.

1.4.7.2. Meal Delivery (CLIN X002)

The contractor shall deliver meals to a designated location as directed by the FSO or CO. A Government Owned Vehicle (GOV) will be provided by the FSO to the contractor on an as needed basis for the delivery of meals. The contractor shall comply with AFI 24-301 - VEHICLE OPERATIONS. Upon delivery, the contractor shall ensure that a government representative sign appropriate forms for meals received, attaches the list of customers, and certifies that the printed entries represent meals issued during the specific alert, exercise, or emergency in progress. The contractor shall provide these services at the line item price for Meal Delivery CLIN X002. A representative of the CO will verbally advise the contractor of the effort required.

1.4.8. Flight Kitchen

Contractor shall provide flight meals, snack meals, and bulk foods to authorized guests, in accordance with AFMAN 34-240 and the local menu. Bulk foods, coffee, prepackaged frozen meals, and packaged operational rations shall not count as meals served by the contractor for contract payment purposes. The Government furnishes all subsistence; including operational rations. The contractor shall furnish menus, including costs, for flight meals and snack meals for FSO approval no later than the 27th day of the preceding month. The contractor shall provide meals ordered at least two hours in advance of the time requested. Emergency meals shall be available within 30 minutes of notification and bulk food within hours of notification.

1.4.9. Pastry Kitchen

The contractor shall maintain accountability for the pastry kitchen as described in AFMAN 34-240.

1.4.10. Accounting Procedures

Contractor shall use the government Food Service Accounting/Corporate Food Service (CFS) procedures as directed by the FSO/COR and Air Force Services Agency. The contractor shall follow Air Force subsistence and accounting procedures in accordance with AFI 34-239 and AFMAN 34-240, to include but are not limited to all updates and manual entries of the 1119 and 1131.

1.5. Cashier Services

The contractor shall perform cashier duties for each meal to maintain a flow rate of guests to correspond with serving line flow rates specified in this contract. Contractor personnel shall comply with all procedures listed in the cashier’s handbook. The contractor is responsible for all cash collected from time of collection until time of deposit. Contractor shall submit for review and verification, not later than 1330 hours, all documentation generated from the previous day’s business to the FSO/COR, the same day funds are submitted to the financial institution. Cashier shall use counterfeit pen to check all bills over 20 dollars.

“Deposits will be made Mon-Fri mornings by authorized Government personnel excluding holidays. The deposit slip and DD Form 1131, Cash Collection Voucher, will be brought to the 412 FSS Collection Agent on the same day as the deposit to ensure the deposit and the entry in the Cash Disbursing System (CDS) is completed on the same business day.”

1.6. Sanitation Requirements

The contractor shall comply with all Federal and Air Force mandated sanitation requirements, to include AFI 48-116 Food Safety Program and Tri Service Food Code, all applicable chapters.

1.7. Housekeeping Services

The contractor shall clean floors with cleaning supplies, sweep, mop, dust, vacuum, cob web, scrub and wash those areas that immediately affect customer service to include appearance of the dining facility. These areas includes; glass doors and windows, entry and exit foyers, hallways / stairwells, dining rooms, serving areas, kitchens, pot, and pan cleaning rooms, dishwashing rooms, employee breakrooms, all DFAC restrooms and latrines, closets, garbage can cleaning rooms, storerooms, walk-in refrigerators and freezers, as well as all food service offices.

1.7.1. Floor Cleaning

The contractor shall clean or scrub floors with cleaning supplies, provided by the contractor, so that no visible dirt, dust or food remains on floors or grease; floor mats or runners; in corners; behind doors; or under furniture and equipment. Floors include carpet, tile, wood and laminate. Contractor shall have carpet cleaned at contractor’s expense when carpet becomes visibly stained or when advised by COR or FSO. Do not place chairs on tables at any time.

1.7.2. Spot Floor Cleaning

The contractor shall spot clean floors so that floors are free from food spills and debris. Floors include carpet, tile, wood and laminate.

1.7.3. Lavatories

The contractor shall spot check lavatories during meal times to ensure tidiness and supplies are available. Clean toilets, urinals, wash basins, slop sinks, and partitions with a germicidal detergent solution. De- scale toilets and urinals as required. Proper cleaning removes all deposits, stains, and foreign matter, including those under fixture edges, lips, and on all exposed surfaces. Towels used for lavatory cleaning shall be marked and maintained separately from kitchen cleaning supplies.

1.7.4. Clean and Sanitize

The contractor shall clean and sanitize dishes, pots, pans, kitchen, and dining areas in accordance with the FDA Food Code; Golden Eagle Standards; and AF Form 1038.

1.7.5. Other Housekeeping Tasks

The contractor shall replace all burned out light bulbs and fluorescent tubes unless the lights are mounted 10 feet or higher, both inside and outside the assigned facility. The contractors shall request and receive the light bulbs and tubes from the government as needed, within 24 hours of inoperability.

1.7.6. Facility

Contractor personnel shall sweep and clean in and around entrances, exits, and sidewalks as required to maintain a neat and clean facility appearance at all times. Cleaning includes removing all paper, trash, cigarette butts, and debris from the area and cleaning entrance mats as required. All entrances, exits, and sidewalks leading to and from the facility must be free of snow and ice prior to and throughout each meal period. Sanding or salting of the ice is permitted at the approval of the FSO. Areas of contractor responsibility are depicted in Appendix 4a.

1.7.7. Additional Maintenance

Weather traffic or other conditions may demand additional cleaning or maintenance to ensure that the grounds and facility are clean and orderly.

1.8. Waste Management

The contractor shall assist the government by complying with the base recycling program. This may require segregating reusable/recyclable waste materials by type. The government retains ownership of all reusable waste materials. The contractor shall remove all non-reusable waste materials (trash and garbage) from the facility and deposit into a government-provided dumpster. All hazardous materials (HAZMAT) brought on the base must go through the HAZMAT Pharmacy for notification and use approval. The contractor shall ensure all used cooking oil is disposed of through the base wide used cooking oil-recycling contract.

1.9. Major Equipment Maintenance and Repair (CLIN X004)

1.9.1. The contractor shall provide maintenance on equipment to include annual calibration of temperature controls for ovens, deep fryers, and all types of grills; repair of all base support equipment; and replacement of component parts, hood filters, and water faucets. The contractor shall submit an Equipment Maintenance Plan no later than the contract start date. The plan shall specify at a minimum: when calibration of thermostatically controlled equipment is to be accomplished, when preventive maintenance is accomplished, and how maintenance and repairs are documented. The contractor shall provide all materials and supplies necessary to perform preventive and required maintenance if required for flight line meal delivery. The contractor shall furnish and keep updated a five year equipment plan to the FSO, along with updates when a new equipment is needed.

1.9.2. The contractor shall connect and disconnect all utility lines to equipment, when required, and provide maintenance for the utility line connections. The contractor shall arrange for the repair or replacement of equipment and parts that are covered by a warranty.

1.9.3. All repairs will be paid against Contract Line Item Number (CLIN) X004 Over and Above. If, during the maintenance/repair, the contractor recommends work not priced elsewhere in contract, the contractor shall submit a work-order request, using the Over and Above Work Request Form (Attachment 1) to the COR within 5 business days. The COR and FSO will generate a detailed cost estimate and will approve/disapprove up to $3,000.00. If the request exceeds $3,000.00, it will be routed by FSO to the CO for approval. The contractor shall not proceed with the over and above repair work until the work-order has been approved. The contractor shall commence over and above repair work after notification from the CO or their designated representative. Parts will be priced based on established market prices less most favored customer discounts, excluding handling charges, and shall be supported by supplier invoices. Contractor invoices shall contain copies of supplies invoices for parts approved by the CO for payment. If the government fails to negotiate a fair and reasonable price, the government may use other means to obtain the repairs.

1.9.4. The contractor shall return equipment no longer used to the government and make updates to fiver year equipment plan.

1.9.5. Parts purchased for repairs and maintenance shall be of equal or greater quality to the parts replaced. The contractor shall purchase parts after the government has secured reasonable competition for such purchases. The contractor shall credit all discounts and rebates to the government. Used parts, or a credit invoice for it, shall be turned in to the government.

1.9.6. The Contractor or his/her representative shall determine the classification and response time required for repairs as follows. The contractor shall initiate and complete repairs within the time designated below. If the repairs are not completed within the designated period, the contractor shall submit a written explanation to the FSO stating why the equipment has not been repaired and the estimated date when repairs will be completed.

1.10. Contractor Personnel

1.10.1. Management

The contractor shall provide a full-time contract manager on site who shall be responsible for the performance of the work. The name of this person, and an alternate or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the CO to include after-hours contact information. Name and contact information shall be provided no later than contract start date. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. During normal duty hours, the contract manager or alternate shall be available at all times to meet at Edwards AFB, CA with government personnel designated by the CO to discuss any issues. After normal duty hours, the contract manager or designated alternate shall be available within 2 hours of notification. The contract manager and alternate or alternates must be able to read, write, speak, and understand English. At no time, shall these positions be vacant. All personnel shall comply with installation rules and regulations for motor vehicle use on the flight line.

1.10.2. Appearance

The contractor shall make sure all employees meet personnel hygiene requirements in accordance with the FDA Food Code. Contract personnel shall wear a designated uniform and nametag at all times.

1.10.3. Conduct

Contractor personnel shall provide timely and courteous food service and not loiter or sleep in any working or patron area. Upon completion of their assigned shifts or after eating, employees shall promptly depart from the food service facilities.

1.11. Hours of Operation

1.11.1. Normal

The contractor shall maintain operating hours at the Joshua Tree Inn Dining Facility as listed in Appendix

1. During the required serving hours for the facilities, any authorized patron may select foods from a complete menu. The contractor shall not remove foods from serving areas until 15 minutes after the end of the posted meal hours. This allows patrons additional time for second servings.

1.11.2. Holidays

The Joshua Tree Inn Dining Facility is open on all holidays. The contractor shall plan for increased attendance that may occur at Thanksgiving and Christmas, and additional service hours, if necessary. The government will provide holiday schedules during Thanksgiving, the Christmas season, and other special occasions to the contractor at least 5 days before the date of the event.

1.11.3. Extended Service Hours (X003)

Special events and emergencies may necessitate a dining facility to operate on an extended basis of up to 24 hours per day. The contractor shall provide full food services in accordance with this PWS at the line item price for Extended Service Hours CLIN X003. A representative of the CO will verbally advise the contractor of the effort required.

1.11.3.1. Visits by VIPs

VIPs randomly visit the installation and will require additional contractor support in such areas as sanitation and general appearance, table service / setup (Estimated 3 times per year).

1.11.3.2. Civic Groups/Scout Troops/Non Profit Youth Groups

Civic groups are authorized to use the dining facility upon permission from the installation commander. Group size typically ranges from 10-100 persons with an average estimate of about 100 -500 meals per month. (Estimated 3 times per year) Scout Pack/Troop Support: Occasionally, the Joshua Tree Inn dining Facility will host local or traveling scouts or organized non-profit youth groups, usually groups of 20 persons, but occasionally up to 250.

1.11.3.3. Visits by Inspection Teams

Management Assistance Teams, Commanders Annual Facility Inspection Teams, and other operational commitments will require additional contractor support in such areas as sanitation and general appearance (Estimated 3 times per year)

1.11.3.4. Emergency/Contingency Operations

Emergency/Contingency Operations are Crisis Declared by the National Command Authority or 412th Test Wing Leadership and could include such events as accident and rescue operations, civil disturbances, weather warnings, base alerts.

1.11.3.5. Contingency Operations Services

Provide service during military exercises, emergencies, natural disasters and other contingency operations. The numbers of operations vary, but can be reasonably predicted from history and are included in the meal estimates – Appendix 2. The contractor shall respond to an estimated 6 Operational Readiness Exercises or Inspections (ORE/ORI), military exercises or actual emergencies, or natural disasters during an average year.

1.11.3.6. Continuation of Essential Contractor Services

It has been determined that Dining Facility Service requirements as identified in the Mission Essential

Contractor Services Plan (MECSP) are to be performed during a crisis in accordance with DFARS 252.237-7023.

1.11.3.7. Active Duty Personnel

If active duty military have been assigned to the DFAC as food service workers and emergency situations including, but not limited to, deployments, mobilization and surge requirements occur, the CO will verbally advise the contractor to provide replacement staff. The government will provide the contractor a minimum of three days’ advance notice to replace a specific number of military cooks, salad preparation, and line servers. A 33% backfill rate will be required for military cooks’ replacement; 66% will be backfilled with salad preparation workers and contingency mess attendants. The government will provide the expected duration of the requirement.

SECTION II – SERVICES SUMMARY

2.1. Services Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

& 1.11.3.5 100% of the time

SS-13. Repairs will be initiated/completed within the following time frames:

Routine Start Complete Urgent 24 Hrs 96 Hrs Emergency 12 Hrs 48 Hrs Emergency 1 Hr 24 Hrs

2.2. QUALITY CONTROL PLAN (QCP): The contractor shall provide a QCP to the CO, for approval no later than 10 workdays before the performance start date. The CO will notify the contractor of approval, or require modifications, no later than 5 workdays before the performance start date. The contractor shall make appropriate modifications and obtain CO approval of the QCP before the performance start date. The QCP shall include, as a minimum:

2.2.1.

A description of the inspection system to cover the services listed on the Services Summary (SS). The description shall include specifics as to the areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the contractor’s inspectors. Include the contractor’s quality control and assurance methodology for services not included in the SS.

2.2.2.

A description of the methods to be used for identifying and preventing non-conformance in the quality of services.

2.2.3.

A description of the records to be maintained to document inspections, to include deficiencies, corrective actions (including estimated dates of completion), and preventive actions.

2.2.4.

Records of inspections shall be kept by the contractor and made available to the Government throughout the contract performance period, and for the period after contract completion, until final settlement of any claims under this contract have been made.

2.3. QUALITY ASSURANCE: The CO will appoint a primary and alternate Performance Management Specialist also known as Contracting Officer’s Representative (COR) for surveillance of the day-to-day activities of the contract. The identity, title, and authority of the representatives will be provided in writing to the contractor after contact award. Government COR will perform surveillance of the services using the Government’s Quality Assurance Surveillance Plan (QASP) focusing on the SS's. The surveillance will be documented and form the basis for the Contractor Performance Assessment Report (CPAR). When surveillance indicates non-conforming performance findings, the COR will require the Contract Manager or representative to initial the findings. Initialing of findings does not constitute concurrence, only acknowledgment.

2.3.1. The contractor shall respond, in writing, to written findings within 10 business days of receipt, and these responses will be considered in the FSO’s validation of non-conforming findings.

SECTION III – BASE SUPPORT

The government will provide the facilities, fixtures, equipment, materials, and services listed here or in Appendix 4a, 4b & 4c.

3.1. Property

3.1.1. Facilities

The government will furnish or make available facilities described in Appendix 4a. No alterations to the facilities will be made without specific written permission from the CO. In order to satisfy the Real Property Office compliance requirements, the contractor shall enter into a temporary license (not to exceed five years). If the 6 month option to extend services is exercised then a new license will be required.

The government will furnish (at no expense to the contractor) the following space as shown on attached floor plans:

Square Feet by Functional Type: Approximately 19,883 square feet of space, (3,285 square feet of space for kitchen use, 1,849 square feet of space for food storage use, 509 square feet of space for administration use, 245 square feet of space for storage use, 4,364 square feet of space for serving use, 7,326 square feet of space for dining use, 1,998 square feet of space for hall use and 307 square feet of space for breakroom use).

3.1.2. Equipment

The government will furnish the equipment listed in Appendix 4b.

3.1.3. Base Equipment Inventory

An inventory of base support equipment must be accomplished no later than 10 calendar days before the start of the contract period, not later than 10 calendar days after the award of each option period, and not later than 10 calendar days before the completion of the contract period (including any option periods), as scheduled by AFTC/PZIOA. The contractor shall conduct an inventory of all base support equipment and the contractor shall sign a receipt for all equipment provided by the government. The contractor shall determine the working order and condition of all equipment and document their findings on the inventory. Items of equipment missing or not in working order shall be recorded and the FSO notified in writing.

3.1.4. Equipment Loss or Damage

Contractor shall report all damage or lost equipment to the safety office within 24 hours of equipment being lost or damage. The contractor shall submit requests for replacement of base support equipment to the FSO for processing. Such requests shall specify the reason for the replacement request.

3.1.5. Materials

The government will replace materials that are lost due to fair wear and tear up to 10% of the inventory. The contractor shall replace, with like items, any loss over 10% of the inventory. Any additional stock that is needed above the initial inventory will be at the government’s expense.

3.1.6. Subsistence

The government provides all food.

3.2. Utilities

The government will provide gas, electricity, sewage, and water (at a no charge-for –use basis). All base level utility conservation practices or requirements shall be adhered to in accordance with AFI 90-1701, Energy Management. Unique utility requirements demanding special capability will be on a reimbursable basis.

3.2.1. The contractor shall ensure employees practice utility conservation. The contractor shall operate in a manner that prevents the waste of utilities. Set and maintain mechanical equipment controls for heating, ventilation, and air conditioning systems in accordance with applicable directives, instructions, manuals, and technical orders.

3.3. Services

The government will be responsible for the following:

3.3.1. Removal of any equipment condemned or replaced from the food service facility receiving area.

3.3.2. Electrical power into the building, including panel board and circuit breaker.

3.3.3. Sewer lines from floor and wall drains of buildings.

3.3.4. All gas, water, and steam lines up to and including where the supply source enters into the building at the location or vicinity of the first cutoff valve for each piece of equipment.

3.3.5. Calibration of all scales.

3.3.6. Repair of walk-in refrigerators, except for handles, hinges, gaskets, and refrigeration units.

3.3.7. Cleaning, maintenance, and repair of exhaust duct systems through the exterior outlet and exhaust fan mechanisms.

3.3.8. Alteration, repair, and maintenance of buildings.

3.3.9. Providing building space to be used by the contractor for repairs, maintenance, and parts storage.

3.3.10. Mail Distribution; on base only and is limited to official government mail required to perform this PWS.

3.3.11. Telephone/Internet Access consisting of “Class C" (on-base) telephone service & internet access for official use in the performance of this PWS. The contractor shall be responsible for any additional phone lines needed their charges, and all long distance telephone call costs.

3.3.12. Refuse. Collection; dumpster service is provided during business days according to the Base Civil Engineer Refuse Collection contract. All refuse will be placed in bags before disposal. The contractor shall comply with all recycling programs in accordance with AFI 32-080, Pollution Prevention Program. Collection can occur from Monday – Friday, at bldg. 2412, size of containers are estimated to be 8 cubic yard and type of refuse “garbage.”

3.3.13. Recyclable Materials. Collection; the contractor shall comply with all methods of recycling by making available for pick-up by base personnel, all recyclable materials such as glass, cardboard, paper, plastic, metal, and aluminum.

3.3.14. Pest Management Services. The government will provide insect and rodent control as requested by the FSO.

3.3.15. Police and Fire Protection. The government will provide general on-base police and fire protection The government will provide fire prevention and protection, inspection, and maintenance of government furnished fire extinguishers and systems. Dial 911 for police and fire emergencies. The Security Forces telephone number is 277-3340 for routine calls. The Fire Department telephone numbers are 277-4540 and 277-4541 for routine calls.

3.3.16 Emergency Medical Services. In the event of an emergency, the base clinic or contracted ambulance service will respond and provide emergency medical treatment and emergency patient transport services to one of the local hospitals for contractor personnel who are injured or become critically ill during the performance of this contract. The contractor shall reimburse the government for the cost of medical treatment and patient transport service.

3.3.17 Parking. Shared use of parking available for employees and customers in the front of the facility.

SECTION IV - GENERAL INFORMATION

4.1. Contractor Personnel Meals

Contractor personnel who work in dining facilities under this contract may purchase food and beverages, to be consumed in the facility, while on duty and up to 30 minutes before or after their shifts. Contractor employees who eat government meals shall pay for each item at the established item price to include the government surcharge. This policy does not apply to a spoon size taste/sampling by personnel assigned to quality control. Employees purchasing food shall sign customer receipt tapes, which the contractor retains for each meal period as proof of payment. Meals purchased by employees shall not count as meals served for contract payment purposes. Employees shall not bring food from other sources into the dining facility or flight kitchen.

4.2. Training

The contractor shall provide necessary training to employees, maintain records of all training on-site, and have them available for government review. In addition, contractor employees shall receive the government provided training listed below.

4.2.2. Food Handlers Training

The contractor shall ensure that contract supervisors receive food handlers training from an individual designated by the Director of Base Medical Services (DBMS). This training class is approximately one hour in length. All non-supervisory employees will be trained in food handling techniques by contract supervisors that have attended the food handlers training course. Refresher training is repeated annually or as often as necessary for personnel to be aware of their responsibilities in safe food handling.

4.2.3. Fire Prevention Training

Contractor personnel shall attend at least 2 hours per year of fire prevention training provided and scheduled by the government.

4.2.4. Corporate Food Service (CFS)

All contractors employees using CFS system shall receive government provided training prior to using the system. This training is given upon implementation of the software system. Technical assistance can be obtained for trouble shooting refers to the CFS Handbook. If further assistance is needed contact the Air Force Services Agency or the Point of Sale (POS) Help Desk.

4.2.5. Level I- Antiterrorism Awareness Training

This training will provide contractor employees with the requisite knowledge necessary to remain vigilant for possible terrorist threats. The governments, Antiterrorism Officer will provide an opportunity for the contractor to participate in AT Level I training during the pre-performance briefing.

4.3. Security Requirements

All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the government installation, shall abide by all security regulations of the installation. The contractor shall sign an agreement stipulating the security requirements of this contract in accordance with AFI 31-601 – Industrial Security Program Management.

4.3.1. Department Of Defense Common Access Card (CAC)

Access to certain facilities and to the Edwards computer network will require the Department of Defense CAC. The issuance of CACs will be at Government expense. Access to classified or restricted areas may include additional requirements. The contractor shall maintain familiarity with local procedures for allowing access to Edwards AFB and must comply with all access requirements. CACs must be returned upon completion of services, for example, due to termination of an employee. The Government will not be responsible or liable for a contractor's employee being denied issuance of a CAC or access to Edwards AFB. These requirements may in some respect be in addition to those identified in AFFAR 5352.242- 9000 – Contractor Access to Air Force Installations (August 2007) and AFFAR 5352.242-9001 (Common Access Cards (CACs) For Contractor Personnel (August 2004) as Tailored for Edwards AFB.

4.3.2. Background Checks

The Government will provide and incur the costs of processing National Agency Check (NAC) investigations for all contractor employees, if they require access to unclassified government computer systems. All contractor employees will be subject to a criminal history background check IAW AFMAN 31-113, Installation Perimeter Access Control.

4.3.3. Physical Security

At the close of each work period, government facilities, property, and materials shall be secured. The contractor shall conform to the provisions of AFI 31-101 – Installation Security Program, for safeguarding the government-furnished facilities, property, and material contained therein.

4.3.4. Key Control

The contractor shall establish and implement methods of ensuring that keys to all facilities in Appendix 5, issued to the contractor by the government, are accounted for and are not used by unauthorized persons. All references to keys include key cards. No keys issued to the contractor by the government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in their QCP. Procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report the occurrence of lost or duplicated keys to the FSO. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon the direction of the FSO, re-key or replace the affected lock(s). If locks are replaced or re-keyed by the government, the cost incurred by the government shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, the government will replace all locks and keys for that system and deduct the total replacement cost from the monthly payment due the contractor. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor’s employees engaged in the performance of assigned tasks in those areas, or personnel authorized entrance by the CO or FSO.

4.3.5. Lock Combinations

The contractor shall control access to all government provided lock combinations to preclude unauthorized entry.

4.3.6. Force Protection

The contractor shall establish a single entry control point and place door guards to government facilities provided under this PWS during situations dictated by force protection condition (FPCON) information. Door guards shall check identification (ID) cards and inspect bags and parcels of all personnel requesting access to buildings in accordance with FPCON instructions. In the event a threat is encountered, the contractor shall alert security forces (SF) personnel and ask the person(s) to remain outside the building while SF personnel respond. The contractor must not exercise security guard measures to resist entry.

4.3.7. Computer Systems Security

The contractor shall ensure all employees comply with AFI 33-119 - Electronic Mail (E-mail) Management, Use, and AFI 31-501 - Personnel Security Program Management.

4.3.8. Vandalism

The contractor shall notify Security Forces and the FSO of all suspected facility abuse or vandalism.

4.3.9. Funds Protection

To protect cash held by the contractor, the contractor shall comply with AFI 31-101 - Air Force Installation Security Program.

4.4. Contractor Furnished Items and Services

Except for those items or services specifically stated as base support equipment or government-reimbursed, in Section III above and Appendix 4, the contractor shall furnish everything required to perform this contract, to include:

4.4.1. Commercial Telephone Service

The contractors shall furnish their own commercial telephone line. They may work with the Communication Squadron to establish this line, if necessary.

4.4.2. Special Functions

The contractor shall decorate the Joshua Tree Inn dining Facility with government provided decorative materials for Christmas and Thanksgiving holidays. Decorative materials may also include government provided flower arrangements. This will include the decoration of the entranceway to the Joshua Tree Inn Dining Facility, the dining area and serving line area to include setting up the serving line of the Joshua Tree Inn Dining Facility. The contractor shall decorate as needed for special events; or special meals as needed.

4.4.3. Housekeeping Supplies, Materials, and Equipment

Except for items specifically stated as base support or government-reimbursed, the contractor shall furnish everything required to perform this contract.

4.4.4. Preventive and Required Maintenance

Perform preventative and required maintenance in accordance with manufacturer’s instructions on all equipment. The contractor shall submit an Equipment Maintenance Plan to the CO for approval, no later than the contract start date. The plan shall specify when preventive maintenance is accomplished and how maintenance and repair will be documented. The contractor shall provide al materials, supplies necessary to perform preventive and required maintenance. The contractor shall notify the FSO of anticipated downtime of critical equipment.

4.4.5. Uniform Requirement

All contractor employees shall wear uniforms. The uniform will consist of matching or color coordinated shirts, slacks, and hats. The FSO will approve the types and colors of uniforms as well as the standards of dress for supervisors and cashiers before the contract start date.

4.4.6. Training

The contractor shall provide the following training: Cook Training, Accounting Procedures, and Menu Planning. The contractor shall train military service members of the Air Force, Army, Navy, and Marines according to AFI 36-2201 and the standards as specified by the Food Service Managers. Training shall be adequate to meet the requirements of upgrade to 3, 5, 7 level in the 3M0X1. Personnel will be assigned to the contractor during and for such training. Any failure of contract performance shall be the contractor responsibility. The contractor shall provide the trainee’s unit of assignment with an evaluation of the trainees’ performance during the training and information necessary to complete the Training, Education, and management Systems (TEAMS) training program. The FSO will establish the training period. The contractor shall provide no more than 208 hours of training per year.

4.5. Health and Safety

The contractor shall comply with all applicable federal, Air Force, state, and local laws that protect the health and safety of employees and the community.

4.5.1 It is the Contractor’s responsibility to ensure its employees and managers have a

Comprehensive understanding and in full compliance with OSHA requirements.

4.5.1.1. Contractor is required to submit their TCIR and DART rates and OSHA Form 300A annually to the contracting office for consolidation and submission as part of the installations annual VPP Safety and Health Management report. TCIR and DART rates are due by 15 January of each year.

4.5.1.2. Contractor’s Quality Control Plan (QCP) must identify the processes and procedures the Contractor will use to track compliance with the Safety and Health Plan, and the process and procedures that will be used to correct violations.

4.5.1.3. It is the contractor’s sole responsibility for compliance with the Occupational Safety and Health Act (OSHA) (Public Law 91-596). The Contractor must submit a Safety and Health Plan and corresponding site safety checklist to the CO 10 days after contract award.

4.5.1.4. Contractor is responsible for establishing these requirements for all subcontractors who qualify as subcontractors under the resulting contract.

4.6. Interruption of Service

4.6.1. Acts of God

The contractor shall use reasonable diligence to provide a regular and uninterrupted supply of service, but shall not be…