FA8771-13-R-0002.pdf

SOLICITATION, OFFER AND AWARD

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 350)

RATING

DO-C9

PAGE OF PAGES

1 24

2. CONTRACT NO. 3. SOLICITATION NO. 4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

5. DATE ISSUED

6. REQUISITION/PURCHASE NO.

FA8771-13-R-0002

7. ISSUED BY AFLCMC/HIBK CODE FA8771 8. ADDRESS OFFER TO (If other than Item 7)

DEPARTMENT OF THE AIR FORCE (AFMC)

AFLCMC/HIK

490 E. MOORE DR, BLDG 892 STE 270

MAFB - GUNTER ANNEX AL 36114-3000

YOLANDA R. DIXON 334-416-4533

YOLANDA.DIXON@GUNTER.AF.MIL

NOTE: In sealed bid solicitations “offer” and “offeror” mean “bid” and “bidder”.

SOLICITATION

9. Notice to Offerors: Funds are not presently available for this effort. No award will be made under this solicitation until funds are available. The Government reserves the right to cancel this solicitation, either before or after the closing date. In the event the Government cancels this solicitation, the Government has no obligation to reimburse an offeror for any costs.”

Proposals shall be submitted electronically to the Contracting Officer via email address lashunya.johnson-vinson@gunter.af.mil and Contract Specialist via email address yolanda.dixon@gunter.af.mil. Proposals are due NLT 8AM CST on 28 March 2013, and must conform to the requirements of this RFP and its attachments.

10. FOR

INFORMATION

CALL:

A. NAME

LASHUNYA E. JOHNSON-

VINSON

B. TELEPHONE (Include area code)

(NO COLLECT CALLS)

334-416-2545

C. E-MAIL ADDRESS

lashunya.johnson-vinson@gunter.af.mil

11. TABLE OF CONTENTS

() SEC. DESCRIPTION PAGE(S) () SEC DESCRIPTION PAGE(S)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

A SOLICITATION/CONTRACT FORM 1 I CONTRACT CLAUSES 20

B SUPPLIES OR SERVICES AND PRICES/COSTS 2 PART III - LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACH.

C DESCRIPTION/SPECS./WORK STATEMENT 14 J LIST OF ATTACHMENTS 24

D PACKAGING AND MARKING 15 PART IV - REPRESENTATIONS AND INSTRUCTIONS

E INSPECTION AND ACCEPTANCE 16 K REPRESENTATIONS, CERTIFICATIONS, K - 1

F DELIVERIES OR PERFORMANCE 17 AND OTHER STATEMENTS OF OFFERORS

G CONTRACT ADMINISTRATION DATA 18 L INSTRS, CONDS, AND NOTICES TO OFFERORS L - 1

H SPECIAL CONTRACT REQUIREMENTS 19 M EVALUATION FACTORS FOR AWARD M - 1

OFFER (Must be fully completed by offeror) NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within ____ ____ calendar days (60 calendar days unless a different period is inserted by the offeror) from the date of receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

10 CALENDAR DAYS

20 CALENDAR DAYS

30 CALENDAR DAYS

CALENDAR DAYS

14. ACKNOWLEDGEMENTS OF AMENDMENTS

(The offeror acknowledges receipt of amend-

AMENDMENT NO. DATE AMENDMENT NO. DATE

ments to the SOLICITATION for offerors and related documents numbered and dated:

15A. NAME

AND

CODE FACILITY 16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN

OFFER (Type or print)

ADDRESS

OF

OFFEROR

15B. TELEPHONE NO. (Include area code)

15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETI-

TION: 23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

ITEM

10 U.S.C. 2304(c) ( ) 41 U.S.C. 253(c) ( )

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 33 (REV. 9-97)

PREVIOUS EDITION IS UNUSABLE Prescribed by GSA ConWrite Version 6.14.1 FAR (48 CFR) 53.21(c) Created 27 Feb 2013 4:21 PM

PART I - THE SCHEDULE

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

SECTION B FA8771-13-R-0002

Qty Unit Price ITEM SUPPLIES OR SERVICES Purch Unit Total Item Amount

LABOR

0001 __________ Noun: BASE PERIOD - LABOR Start Date: 16 JUN 2013 Completion Date: 15 JUN 2014 Descriptive Data:

This is a firm fixed price CLIN. The contractor shall furnish non-personal information technology services support to include but is not limited to, sustainment, upgrades, implementation, and integration of Standard Procurement

System (SPS) and similar contract writing systems into the existing USAF/DoD contracting environment as described in the Air Force Contracting eBusiness

Procedures (AFCEP) and Continuity of Operations Plan (COOP) (examples include eBusiness initiatives such as AFWay II, Expeditionary Combat Support

System (ECSS), Defense Medical Logistics Supply System (DMLSS), etc). The contractor shall support existing contracting information systems (as implemented by the USAF) and continued technological transition throughout the contracting community. Services support shall be in accordance with the AFCIS PWS, dated

01 February 2013.

Period of Performance for this CLIN is: 16 JUN 2013 - 15 JUN 2014

OPTION FOR DEPLOYMENT SUPPORT

0002 __________ Noun: BASE PERIOD - DEPLOYMENT SUPPORT Start Date: 16 JUN 2013 Completion Date: 15 JUN 2014 Descriptive Data:

This is a firm fixed price CLIN for the performance of all necessary actions to ensure that Service Releases (SRs) are deployed to the field successfully and within the timeline provided by the government. This CLIN is anticipated to be exercised in the base period.

Qty Unit Price

ITEM SUPPLIES OR SERVICES Purch Unit Total Item Amount

DATA

0003 __________ Noun: BASE PERIOD - DATA Start Date: 16 JUN 2013 Completion Date: 15 JUN 2014 Descriptive Data:

a. Data as required by DD 1423s, Exhibit A

b. Delivery: In Accordance With (IAW) DD 1423

c. Inspection/Acceptance: Destination

This CLIN is Not Separately Priced.

OTHER DIRECT COSTS

0004 __________ Noun: BASE PERIOD - OTHER DIRECT COSTS Start Date: 16 JUN 2013 Completion Date: 15 JUN 2014 Descriptive Data:

This is a cost reimbursable CLIN. The contractor shall submit a request for ODCs prior to incurring the expense. Once the Contracting Officer Representative

(COR) has approved the ODC request, the contractor may then incur the expense.

Period of performance for this CLIN: 16 JUN 2013 - 15 JUN 2014

Estimated Value of this CLIN is: $2,520

Qty Unit Price ITEM SUPPLIES OR SERVICES Purch Unit Total Item Amount

0005 __________ Noun: BASE PERIOD - TRAVEL Start Date: 16 JUN 2013 Completion Date: 15 JUN 2014 Descriptive Data:

This is a cost reimbursable CLIN. Travel may be required in support of the requirements in the AFCIS PWS, 01 February 2013.

Reference Section Travel Clause H047.

Estimated value of this CLIN is: $38,700.00

LABOR

1001 OPTION CLIN (service) Noun: OPTION PERIOD ONE - LABOR Descriptive Data:

This is a firm fixed price CLIN. The contractor shall furnish non-personal information technology services support to include but is not limited to, sustainment, upgrades, implementation, and integration of Standard Procurement

System (SPS) and similar contract writing systems into the existing USAF/DoD contracting environment as described in the Air Force Contracting eBusiness

Procedures (AFCEP) and Continuity of Operations Plan (COOP) (examples include eBusiness initiatives such as AFWay II, Expeditionary Combat Support

System (ECSS), Defense Medical Logistics Supply System (DMLSS), etc). The contractor shall support existing contracting information systems (as implemented by the USAF) and continued technological transition throughout the contracting

Period of Performance for this CLIN is: 16 JUN 2014 - 15 JUN 2015

Qty Unit Price ITEM SUPPLIES OR SERVICES Purch Unit Total Item Amount

OPTION FOR DEPLOYMENT SUPPORT

1002 OPTION CLIN (service) Noun: OPTION PERIOD ONE - OPTION FOR DEPLOYMENT

SUPPORT

Descriptive Data:

This is a firm fixed price option CLIN that may or may not be exercised in each option period. This CLIN, if exercised, will run for 12 months, will be exercised at the same time as the option period, and have the same period of performance as the option period in which it is exercised.

Perform all necessary actions to ensure that Service Releases (SRs) are deployed to the field successfully and within the timeline provided by the government.

DATA

1003 OPTION CLIN (service) Noun: OPTION PERIOD ONE - DATA

1004 OPTION CLIN (service) Noun: OPTION PERIOD ONE - OTHER DIRECT COSTS Descriptive Data:

This is a cost reimbursable CLIN. The contractor shall submit a request for ODCs

Period of performance for this CLIN: 16 JUN 2014 - 15 JUN 2015

Qty Unit Price ITEM SUPPLIES OR SERVICES Purch Unit Total Item Amount

TRAVEL

1005 OPTION CLIN (service) Noun: OPTION PERIOD ONE - TRAVEL Descriptive Data:

requirements in the AFCIS PWS, dated 01 February 2013.

2001 OPTION CLIN (service) Noun: OPTION PERIOD TWO - LABOR Descriptive Data:

This is a firm fixed price CLIN. The contractor shall furnish non-personal information technology services support to include but is not limited to, sustainment, upgrades, implementation, and integration of Standard Procurement

System (SPS) and similar contract writing systems into the existing USAF/DoD contracting environment as described in the Air Force Contracting eBusiness

Procedures (AFCEP) and Continuity of Operations Plan (COOP) (examples include eBusiness initiatives such as AFWay II, Expeditionary Combat Support

System (ECSS), Defense Medical Logistics Supply System (DMLSS), etc). The contractor shall support existing contracting information systems (as implemented by the USAF) and continued technological transition throughout the contracting community. Services support shall be in accordance with the AFCIS PWS, 01

February 2013.

Period of Performance for this CLIN is: 16 JUN 2015 - 15 JUN 2016

Qty Unit Price ITEM SUPPLIES OR SERVICES Purch Unit Total Item Amount

OPTION FOR DEPLOYMENT SUPPORT

2002 OPTION CLIN (service) Noun: OPTION PERIOD TWO - OPTION FOR DEPLOYMENT

SUPPORT

Descriptive Data:

This is a firm fixed price option CLIN that may or may not be exercised in each option period. This CLIN, if exercised, will run for 12 months, will be exercised at the same time as the option period, and have the same period of performance as the option period in which it is exercised.

Perform all necessary actions to ensure that Service Releases (SRs) are deployed

2003 OPTION CLIN (service) Noun: OPTION PERIOD TWO - DATA DD1423 is Exhibit: A

2004 OPTION CLIN (service) Noun: OPTION PERIOD TWO - OTHER DIRECT COSTS Descriptive Data:

This is a cost reimbursable CLIN. The contractor shall submit a request for ODCs

Period of performance for this CLIN: 16 JUN 2015 - 15 JUN 2016

Qty Unit Price ITEM SUPPLIES OR SERVICES Purch Unit Total Item Amount

TRAVEL

Noun: OPTION PERIOD TWO - TRAVEL Descriptive Data:

3001 OPTION CLIN (service) Noun: OPTION PERIOD THREE - LABOR Descriptive Data:

This is a firm fixed price CLIN. The contractor shall furnish non-personal information technology services support to include but is not limited to, sustainment, upgrades, implementation, and integration of Standard Procurement

System (SPS) and similar contract writing systems into the existing USAF/DoD contracting environment as described in the Air Force Contracting eBusiness

Procedures (AFCEP) and Continuity of Operations Plan (COOP) (examples include eBusiness initiatives such as AFWay II, Expeditionary Combat Support

System (ECSS), Defense Medical Logistics Supply System (DMLSS), etc). The contractor shall support existing contracting information systems (as implemented by the USAF) and continued technological transition throughout the contracting

Period of Performance for this CLIN is: 16 JUN 2016 - 15 JUN 2017

Qty Unit Price ITEM SUPPLIES OR SERVICES Purch Unit Total Item Amount

OPTION FOR DEPLOYMENT SUPPORT

3002 OPTION CLIN (service) Noun: OPTION PERIOD THREE - OPTION FOR DEPLOYMENT

SUPPORT

Descriptive Data:

This is a firm fixed price option CLIN that may or may not be exercised in each option period. This CLIN, if exercised, will run for 12 months, will be exercised at the same time as the option period, and have the same period of performance as the option period in which it is exercised.

Perform all necessary actions to ensure that Service Releases (SRs) are deployed

3003 OPTION CLIN (service) Noun: OPTION PERIOD THREE - DATA

3004 OPTION CLIN (service) Noun: OPTION PERIOD THREE - OTHER DIRECT COSTS Descriptive Data:

This is a cost reimbursable CLIN. The contractor shall submit a request for ODCs

Period of performance for this CLIN: 16 JUN 2016 - 15 JUN 2017

Qty Unit Price ITEM SUPPLIES OR SERVICES Purch Unit Total Item Amount

TRAVEL

3005 OPTION CLIN (service) Noun: OPTION PERIOD THREE - TRAVEL Descriptive Data:

4001 OPTION CLIN (service) Noun: OPTION PERIOD FOUR - LABOR Descriptive Data:

This is a firm fixed price CLIN. The contractor shall furnish non-personal information technology services support to include but is not limited to, sustainment, upgrades, implementation, and integration of Standard Procurement

System (SPS) and similar contract writing systems into the existing USAF/DoD contracting environment as described in the Air Force Contracting eBusiness

Procedures (AFCEP) and Continuity of Operations Plan (COOP) (examples include eBusiness initiatives such as AFWay II, Expeditionary Combat Support

System (ECSS), Defense Medical Logistics Supply System (DMLSS), etc). The contractor shall support existing contracting information systems (as implemented by the USAF) and continued technological transition throughout the contracting community. Services support shall be in accordance with the AFCIS PWS, 01

February 2013.

Period of Performance for this CLIN is: 16 JUN 2017 - 15 JUN 2018

Qty Unit Price ITEM SUPPLIES OR SERVICES Purch Unit Total Item Amount

OPTION FOR DEPLOYMENT SUPPORT

4002 OPTION CLIN (service) Noun: OPTION PERIOD FOUR - OPTION FOR DEPLOYMENT

SUPPORT

Descriptive Data:

This is a firm fixed price option CLIN that may or may not be exercised in each option period. This CLIN, if exercised, will run for 12 months, will be exercised at the same time as the option period, and have the same period of performance as the option period in which it is exercised.

Perform all necessary actions to ensure that Service Releases (SRs) are deployed

4003 OPTION CLIN (service) Noun: OPTION PERIOD FOUR - DATA

4004 OPTION CLIN (service) Noun: OPTION PERIOD FOUR - OTHER DIRECT COSTS Descriptive Data:

This is a cost reimbursable CLIN. The contractor shall submit a request for ODCs

Period of performance for this CLIN: 16 JUN 2017 - 15 JUN 2018

Qty Unit Price ITEM SUPPLIES OR SERVICES Purch Unit Total Item Amount

TRAVEL

4005 OPTION CLIN (service) Noun: OPTION PERIOD FOUR - TRAVEL Descriptive Data:

requirements in the AFCIS PWS, 01 February 2013.

This solicitation is a total Small Business Administration SBA) 8(a) Program set-aside. Offers are solicited only from small businesses certified by the SBA for participation SBA 8(a) Program.

See Federal Acquisition Regulation (FAR) clause 52.219-18 Notification of Competition Limited to Eligible 8(a) Concerns, including Defense Federal Acquisition Regulation Supplement (DFARS) 252.219-7010, Alternate A. The Government intends to award one contract as a result of this solicitation.

NOTICE: The following contract clauses pertinent to this section are hereby incorporated by reference:

FEDERAL ACQUISITION REGULATION CONTRACT CLAUSES

SECTION C - DESCRIPTION/SPECS./WORK STATEMENT

SECTION C FA8771-13-R-0002

Notice to Offerors: Funds are not presently available for this effort. No award will be made under this solicitation until funds are available. The Government reserves the right to cancel this solicitation, either before or after the closing date. In the event the Government cancels this solicitation, the Government has no obligation to reimburse an offeror for any costs."

I. NOTICE: The following contract clauses pertinent to this section are hereby incorporated by reference:

II. NOTICE: The following contract clauses pertinent to this section are hereby incorporated in full text:

OTHER CONTRACT CLAUSES IN FULL TEXT

C001 WORK DESCRIPTION/SPECIFICATION (MAY 1997)

Work called for by the contract line items specified in SECTION B shall be performed in accordance with the following:

CONTRACT LINE ITEM NUMBERS (CLINs) DESCRIPTION/SPECIFICATIONS AFCIS Performance Work Statement, dated 01 February 2013

SECTION D - PACKAGING AND MARKING

SECTION D FA8771-13-R-0002

NO CLAUSES OR PROVISIONS IN THIS SECTION

SECTION E - INSPECTION AND ACCEPTANCE

SECTION E FA8771-13-R-0002

NOTICE: The following contract clauses pertinent to this section are hereby incorporated by reference:

52.246-04 INSPECTION OF SERVICES -- FIXED-PRICE (AUG 1996)

SECTION F - DELIVERIES OR PERFORMANCE

SECTION F FA8771-13-R-0002

NO CLAUSES OR PROVISIONS IN THIS SECTION

SECTION G - CONTRACT ADMINISTRATION DATA

SECTION G FA8771-13-R-0002

NOTICE: The following contract clauses pertinent to this section are hereby incorporated in full text:

252.204-0008 CONTRACT-WIDE: CONTRACTING OFFICER SPECIFIED ACRN ORDER (SEP 2009)

The payment office shall make payment in sequential ACRN order within the contract or order, exhausting all funds in the previous ACRN before paying from the next ACRN in the sequence order specified below:

Beginning with ACRN AA

SECTION H - SPECIAL CONTRACT REQUIREMENTS

SECTION H FA8771-13-R-0002

NOTICE: The following contract clauses pertinent to this section are hereby incorporated in full text:

H047 TRAVEL (FEB 2003) (TAILORED)

Travel maybe required outside the Maxwell AFB-Gunter Annex, Alabama local area. Locations and frequencies vary and may include Wright-Patterson AFB, OH; Randolph AFB, TX; Tinker AFB, OK; Hill AFB, UT, Eglin AFB, and Hanscom AFB, MA, as well as other non-specified locations. The contractor shall coordinate specific travel arrangements with the individual Contracting Officer or Contracting Officer's Representative to obtain advance, written approval for the travel about to be conducted. The contractor's request for travel shall be in writing and contain the dates, locations and estimated costs of the travel in accordance with the basic contract H047. If any travel arrangements cause additional costs to the task order that exceed those previously negotiated, written approval by CO is required, prior to undertaking such travel. Costs associated with contractor travel shall be in accordance with FAR Part 31.205-46, Travel Costs. The contractor shall travel using the lower cost mode transportation commensurate with the mission requirements. When necessary to use air travel, the contractor shall use the tourist class, economy class, or similar accommodations to the extent they are available and commensurate with the mission requirements. Travel will be reimbursed on a cost reimbursable basis; no profit or fee will be paid

H063 CONTRACTOR IDENTIFICATION (FEB 2003)

(a) Contractor personnel and their subcontractors must identify themselves as Contractors or subcontractors during meetings, telephone conversations, in electronic messages, or correspondence related to this contract.

(b) Contractor-occupied facilities (on AFMC or other Government installations) such as offices, separate rooms, or cubicles must be clearly identified with Contractor supplied signs, name plates or other identification, showing that these are work areas for Contractor or subcontractor personnel.

PART II - CONTRACT CLAUSES

SECTION I - CONTRACT CLAUSES

SECTION I FA8771-13-R-0002

Contract Clauses in this section are from the FAR, Defense FAR Sup, Air Force FAR Sup, and the Air Force Materiel Command FAR Sup, and are current through the following updates:

Database_Version: 6.14.x.200; Issued: 1/28/2013; FAR: FAC 2005-64; DFAR: DPN20121231; DL.: DL 98- 021; Class Deviations: CD 2013-O0006; AFFAR: 2002 Edition; AFAC: AFAC 2012-0330; IPN: 98-009

I. NOTICE: The following contract clauses pertinent to this section are hereby incorporated by reference:

A. FEDERAL ACQUISITION REGULATION CONTRACT CLAUSES

52.202-01 DEFINITIONS (JAN 2012)

52.203-03 GRATUITIES (APR 1984)

52.203-05 COVENANT AGAINST CONTINGENT FEES (APR 1984)

52.203-06 RESTRICTIONS ON SUBCONTRACTOR SALES TO THE GOVERNMENT (SEP 2006)

52.203-07 ANTI-KICKBACK PROCEDURES (OCT 2010)

52.203-08 CANCELLATION, RESCISSION, AND RECOVERY OF FUNDS FOR ILLEGAL OR

IMPROPER ACTIVITY (JAN 1997)

52.203-10 PRICE OR FEE ADJUSTMENT FOR ILLEGAL OR IMPROPER ACTIVITY (JAN 1997)

52.203-12 LIMITATION ON PAYMENTS TO INFLUENCE CERTAIN FEDERAL TRANSACTIONS

(OCT 2010)

52.203-13 CONTRACTOR CODE OF BUSINESS ETHICS AND CONDUCT (APR 2010)

52.204-04 PRINTED OR COPIED DOUBLE-SIDED ON POSTCONSUMER FIBER CONTENT

PAPER (MAY 2011)

52.204-07 CENTRAL CONTRACTOR REGISTRATION (AUG 2012)

52.204-09 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (JAN 2011)

52.204-10 REPORTING EXECUTIVE COMPENSATION AND FIRST-TIER SUBCONTRACT

AWARDS (AUG 2012)

52.209-06 PROTECTING THE GOVERNMENT'S INTEREST WHEN SUBCONTRACTING WITH

CONTRACTORS DEBARRED, SUSPENDED, OR PROPOSED FOR DEBARMENT

(DEC 2010)

52.209-09 UPDATES OF PUBLICLY AVAILABLE INFORMATION REGARDING RESPONSIBILITY

MATTERS (FEB 2012)

52.215-02 AUDIT AND RECORDS -- NEGOTIATION (OCT 2010)

52.215-08 ORDER OF PRECEDENCE--UNIFORM CONTRACT FORMAT (OCT 1997)

52.215-17 WAIVER OF FACILITIES CAPITAL COST OF MONEY (OCT 1997)

52.217-08 OPTION TO EXTEND SERVICES (NOV 1999)

Period of time. '30'

52.217-09 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

Para (a), Period of time '30' Para (a), days '60' Para (c), Number of Months/Years. '5 years'

52.219-06 NOTICE OF TOTAL SMALL BUSINESS SET-ASIDE (NOV 2011)

52.219-08 UTILIZATION OF SMALL BUSINESS CONCERNS (JAN 2011)

52.219-18 NOTIFICATION OF COMPETITION LIMITED TO ELIGIBLE 8(A) CONCERNS (JUN

2003) Para (d)(2), Name of SBA's contractor is 'To be Determined' Contracting agency is 'AFLCMC/HIK'

52.219-28 POST-AWARD SMALL BUSINESS PROGRAM REREPRESENTATION (APR 2012)

52.222-01 NOTICE TO THE GOVERNMENT OF LABOR DISPUTES (FEB 1997)

52.222-03 CONVICT LABOR (JUN 2003)

52.222-21 PROHIBITION OF SEGREGATED FACILITIES (FEB 1999)

52.222-26 EQUAL OPPORTUNITY (MAR 2007)

52.222-29 NOTIFICATION OF VISA DENIAL (JUN 2003)

52.222-35 EQUAL OPPORTUNITY FOR VETERANS (SEP 2010)

52.222-36 AFFIRMATIVE ACTION FOR WORKERS WITH DISABILITIES (OCT 2010) -

ALTERNATE I (JUN 1998)

Terms waived for this contract: 'N/A'

52.222-37 EMPLOYMENT REPORTS ON VETERANS (SEP 2010)

52.222-40 NOTIFICATION OF EMPLOYEE RIGHTS UNDER THE NATIONAL LABOR RELATIONS

ACT (DEC 2010)

52.222-50 COMBATING TRAFFICKING IN PERSONS (FEB 2009)

52.222-54 EMPLOYMENT ELIGIBILITY VERIFICATION (JUL 2012)

52.223-05 POLLUTION PREVENTION AND RIGHT-TO-KNOW INFORMATION (MAY 2011)

52.223-06 DRUG-FREE WORKPLACE (MAY 2001)

52.223-10 WASTE REDUCTION PROGRAM (MAY 2011)

52.223-11 OZONE-DEPLETING SUBSTANCES (MAY 2001)

52.223-18 ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT MESSAGING WHILE

DRIVING (AUG 2011)

52.225-13 RESTRICTIONS ON CERTAIN FOREIGN PURCHASES (JUN 2008)

52.228-05 INSURANCE -- WORK ON A GOVERNMENT INSTALLATION (JAN 1997)

52.229-03 FEDERAL, STATE, AND LOCAL TAXES (APR 2003)

52.229-04 FEDERAL, STATE, AND LOCAL TAXES (STATE AND LOCAL ADJUSTMENTS) (APR

2003)

52.230-02 COST ACCOUNTING STANDARDS (MAY 2012)

52.230-05 COST ACCOUNTING STANDARDS--EDUCATIONAL INSTITUTION (MAY 2012)

52.232-01 PAYMENTS (APR 1984)

52.232-11 EXTRAS (APR 1984)

52.232-17 INTEREST (OCT 2010)

52.232-18 AVAILABILITY OF FUNDS (APR 1984)

52.232-22 LIMITATION OF FUNDS (APR 1984)

52.232-23 ASSIGNMENT OF CLAIMS (JAN 1986)

52.232-25 PROMPT PAYMENT (OCT 2008)

52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER--CENTRAL CONTRACTOR

REGISTRATION (OCT 2003)

52.233-01 DISPUTES (JUL 2002) - ALTERNATE I (DEC 1991)

52.233-03 PROTEST AFTER AWARD (AUG 1996)

52.233-04 APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM (OCT 2004)

52.237-02 PROTECTION OF GOVERNMENT BUILDINGS, EQUIPMENT AND VEGETATION

(APR 1984)

52.242-13 BANKRUPTCY (JUL 1995)

52.243-01 CHANGES -- FIXED-PRICE (AUG 1987)

52.243-01 CHANGES -- FIXED-PRICE (AUG 1987) - ALTERNATE I (APR 1984)

52.245-01 GOVERNMENT PROPERTY (APR 2012)

52.245-09 USE AND CHARGES (APR 2012)

52.246-25 LIMITATION OF LIABILITY -- SERVICES (FEB 1997)

52.249-04 TERMINATION FOR CONVENIENCE OF THE GOVERNMENT (SERVICES)(SHORT

FORM) (APR 1984)

52.249-08 DEFAULT (FIXED-PRICE SUPPLY AND SERVICE) (APR 1984)

52.253-01 COMPUTER GENERATED FORMS (JAN 1991)

B. DEFENSE FEDERAL ACQUISITION REGULATION SUPPLEMENT CONTRACT CLAUSES

252.201-7000 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 1991)

252.203-7000 REQUIREMENTS RELATING TO COMPENSATION OF FORMER DOD OFFICIALS

(SEP 2011)

252.203-7001 PROHIBITION ON PERSONS CONVICTED OF FRAUD OR OTHER DEFENSE-

CONTRACT-RELATED FELONIES (DEC 2008)

252.203-7002 REQUIREMENT TO INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS (JAN

2009)

252.203-7003 AGENCY OFFICE OF THE INSPECTOR GENERAL (APR 2012)

252.204-7000 DISCLOSURE OF INFORMATION (DEC 1991)

252.204-7002 PAYMENT FOR SUBLINE ITEMS NOT SEPARATELY PRICED (DEC 1991)

252.204-7003 CONTROL OF GOVERNMENT PERSONNEL WORK PRODUCT (APR 1992)

252.204-7004 ALTERNATE A, CENTRAL CONTRACTOR REGISTRATION (SEP 2007)

252.205-7000 PROVISION OF INFORMATION TO COOPERATIVE AGREEMENT HOLDERS (DEC

1991)

252.209-7004 SUBCONTRACTING WITH FIRMS THAT ARE OWNED OR CONTROLLED BY THE

GOVERNMENT OF A TERRORIST COUNTRY (DEC 2006)

252.209-7009 ORGANIZATIONAL CONFLICT OF INTEREST--MAJOR DEFENSE ACQUISITION

PROGRAM (DEC 2012)

252.211-7000 ACQUISITION STREAMLINING (OCT 2010)

252.223-7004 DRUG-FREE WORK FORCE (SEP 1988)

252.223-7006 PROHIBITION ON STORAGE AND DISPOSAL OF TOXIC AND HAZARDOUS

MATERIALS (APR 2012)

252.225-7021 TRADE AGREEMENTS (JUN 2012)

252.225-7036 BUY AMERICAN - FREE TRADE AGREEMENTS - BALANCE OF PAYMENTS

PROGRAM (JUN 2012)

252.227-7025 LIMITATIONS ON THE USE OR DISCLOSURE OF GOVERNMENT-FURNISHED

INFORMATION MARKED WITH RESTRICTIVE LEGENDS (MAR 2011)

252.232-7003 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS AND RECEIVING REPORTS

(JUN 2012)

252.243-7001 PRICING OF CONTRACT MODIFICATIONS (DEC 1991)

252.243-7002 REQUESTS FOR EQUITABLE ADJUSTMENT (MAR 1998)

C. AIR FORCE FEDERAL ACQUISITION REGULATION SUPPLEMENT CONTRACT CLAUSES

5352.201-9101 OMBUDSMAN (APR 2010)

Para (c). Ombudsmen names, addresses, phone numbers, fax, and email addresses.

'Mr. Scott Warren, 490 East Moore Drive, Bldg 892, Gunter Air Force Base - Maxwell Annex, Alabama 36114-3000, Comm: 334-416-4403, Email: scott.warren@gunter.af.mil'

5352.209-9000 ORGANIZATIONAL CONFLICT OF INTEREST (OCT 2010)

5352.223-9000 ELIMINATION OF USE OF CLASS I OZONE DEPLETING SUBSTANCES (ODS) (APR

2003) Para (c), List of Class I ODSs. 'None'

5352.223-9001 HEALTH AND SAFETY ON GOVERNMENT INSTALLATIONS (JUN 1997)

5352.242-9000 CONTRACTOR ACCESS TO AIR FORCE INSTALLATIONS (AUG 2007)

Para (b), Any additional requirements to comply with local security procedures 'any other items requested by the security office' Para (d). Additional requirements. 'any additional security requirement'

5352.242-9001 COMMON ACCESS CARDS (CACS) FOR CONTRACTOR PERSONNEL-AF SYSTEMS

(AUG 2004)

II. NOTICE: The following contract clauses pertinent to this section are hereby incorporated in full text:

FEDERAL ACQUISITION REGULATION CONTRACT CLAUSES IN FULL TEXT

52.252-02 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): http://farsite.hill.af.mil/

52.252-06 AUTHORIZED DEVIATIONS IN CLAUSES (APR 1984)

(a) The use in this solicitation or contract of any Federal Acquisition Regulation (48 CFR Chapter

1) clause with an authorized deviation is indicated by the addition of "(DEVIATION)" after the date of the clause.

(b) The use in this solicitation or contract of any Defense Federal Acquisition Regulation Supplement (48 CFR Chapter 2) clause with an authorized deviation is indicated by the addition of "(DEVIATION)" after the name of the regulation.

PART III - LIST OF DOCUMENTS, EXHIBITS & ATTACHMENTS

SECTION J - LIST OF ATTACHMENTS

SECTION J FA8771-13-R-0002

DOCUMENT PGS DATE TITLE

EXHIBIT A 6 CONTRACT DATA REQUIREMENTS LISTS

ATTACHMENT 1 28 PERFORMANCE WORK STATEMENT (PWS),

DATED 01 FEBRUARY 2013

ATTACHMENT 2 5 SECTION L - INSTRUCTIONS TO OFFERORS

ATTACHMENT 3 5 SECTION M - EVALUATION CRITERIA

ATTACHMENT 4 5 TECHNICAL SUMMARY TEMPLATE

ATTACHMENT 5 19 QUALITY ASSURANCE SURVIELANCE PLAN

(QASP)

ATTACHMENT 6 2 PAST PERFORMANCE QUESTIONNAIRE

PERFORMANCE WORK STATEMENT (PWS)

FOR

Air Force Contracting Information System (AFCIS)

01 February 2013

1.0 INTRODUCTION

1.1 Background

The Contracting Systems Branch is located at Wright-Patterson Air Force Base (AFB), Ohio with satellite offices at Maxwell AFB - Gunter Annex, Alabama and Hill AFB, Utah. The place of performance for this contract is Maxwell AFB – Gunter Annex, Alabama and Hill AFB, Utah.

The Contracting Systems Branch supports all contracting systems used by the Air Force and many Department of Defense (DoD) agencies. The Contracting Systems Branch is responsible for maintenance and support of contracting information systems used at contracting sites

(hereafter referred to as sites) throughout the United States Air Force (USAF). One of the main responsibilities of the Gunter Annex satellite office is to provide implementation, fielding, deployment, troubleshooting, remote access, and daily support of the DoD Standard Procurement

System (SPS) and its associated systems (e.g., IAPS, EDA, etc). SPS is used at approximately

100 operational contracting sites located at various USAF installations. These sites are located throughout the continental United States (CONUS) and outside the continental United States

(OCONUS). The Contracting Systems Branch ensures that the contracting information systems implemented by the USAF satisfy technical and functional requirements for the USAF contracting community.

SPS is a DoD based contract writing system (CWS) with 4900+ AF users at approximately 100 sites worldwide. In fiscal year 2011, SPS had approximately 107,000 contract actions accomplished on it with over $13B awarded. SPS is currently in sustainment. SPS is a client server application. Each site has two servers housed either in the contracting squadron or local

NCC. The two servers are comprised of a database server (where contract data is created and stored) and an adapter server (where contract data is sent out to interfaces). The USAF has one command (AFMC) that uses Terminal Services. Each site administrator (SA) is responsible for the health (i.e., fully functioning) and maintenance of the servers for their users (contracting officers and buyers). SPS SAs are typically government employees. This PWS does not include performance of SA duties at each of the approximately 100 SPS sites. The Gunter Annex SPS program management office (PMO) has 3 main tasks: Test new software affecting SPS, to include new Service Releases (SR); deploy SRs with minimum site impact (along with images and guides); and maintain each site thru its help desk. The PMO is also responsible for insuring all of its many interfaces are correct and up-to-date, and that support is provided to (SAF/AQCI) for any future contract writing system. Future contract writing system support typically involves enterprise architecture efforts. Note: The terms PD2 and SPS are synonymous in this document.

1.2 Objectives

The purpose of this acquisition is to provide Information Technology (IT) support services to include sustainment, upgrades, implementation, and integration of SPS and similar contract writing systems into the existing USAF/DoD contracting environment as described in the Air

Force Contracting eBusiness Procedures (AFCEP) and Continuity of Operations Plan (COOP)

(examples include eBusiness initiatives such as AFWay II, Expeditionary Combat Support

System (ECSS), Defense Medical Logistics Supply System (DMLSS), etc). The contractor shall support existing contracting information systems (as implemented by the USAF) and continued technological transition throughout the contracting community.

2.0 REQUIREMENTS

The contractor shall have knowledge of Federal, DoD, and USAF standards, regulations, and manuals governing the contracting and IT community. The standards set forth in Section 10.

Service Delivery Summary of this document is the minimum acceptable standards of performance for the requirements in this PWS.

2.1 GENERAL SUPPORT

2.1.1 The acceptable performance standards listed in this PWS pertain to the standard support required.

2.1.2 “Mini” Deployments: Perform all necessary actions to ensure that other type solutions are deployed to the field successfully and within the timeline provided by the Government.

(Historical “Mini” Deployments have been the Dashboard utility, EZQuery XML, PDS). For these type of deployments, participates in any Test Readiness Reviews, sets up hardware and software for testing in the lab, testing, troubleshooting, produces a limited guide (usually a few pages) for the sites to use which includes software installation instructions, tests the guide to make sure it works in the lab, and then participates in QT&E in the field (usually last around a week) at a few bases before full AF deployment.

2.1.3 Support and participate in meetings, conferences, and teleconferences as required. (Ref:

CDRL A003).

2.1.4 Perform disaster recovery operations for sites when required through use of tape backup data. Ensure site is fully operational within 48 hours of notification, after confirming healthy server and good database backup, 100% of the time. (Ref: CDRL A001 & A005).

2.1.5 Perform server swap outs at sites as required. Ensure hardware is set up, software is installed, and site is fully operational within 72 hours after arrival at site. This support is performed very rarely and typically only during contingency situations such as fire, flood, or when third party warranty providers replace equipment and onsite support is required. (Ref:

CDRL A001).

2.1.6 Perform special projects such as white papers, analyses, etc. as required. This task is not performed frequently and might average once per month.

2.1.7 Support configuration management process requirements to include centralized test lab configuration control, centralized test server configuration control, and centralized software/software license configuration control. Ensure configuration management is performed in accordance with applicable Systems Engineering Process (SEP) guidelines.

2.1.8 Provide Contracting Systems Branch program manager(s) with Continuity of Operations

Plan (COOP) support as required.

2.1.9 Provide Software Research Review Board (SRRB) support as required.

2.1.10 Prepare step-by-step system administrator training videos (SATV) on various topics identified by the Contracting Systems Branch for use at SPS sites by the SA community.

2.2 HARDWARE SUPPORT (see attachment 1 for a list of SPS hardware)

2.2.1 Provide hardware component technical support to include auxiliary power units (APUs), tape backup units (TBUs), and servers in use at contracting sites and onsite at the Contracting

Systems branch. There are approximately 240 servers, 100 APUs, and 100 TBUs requiring support.

2.2.2 Load and perform initial hardware test of security patches onto SPS test bed servers to comply with Time Compliance Network Orders (TCNOs) and provide TCNO test results/approval recommendation for use at sites. Complete test within 24 hours of TCNO distribution 95% of the time. For the period of January 2011 to December 2011, there were 176

TCNOs issued. Many TCNOs will not be applicable and therefore do not require testing.

However, all TCNOs require review to determine applicability. These quantities are historical values only and actual number of TCNOs may vary.

2.2.3 Provide hardware specifications, evaluations, analysis, trouble shooting, configuration support and recommendations to ensure contract writing system compatibility and connectivity as necessary to operate in the DoD and USAF network environments.

2.2.4 Operate, maintain, and configure multiple SPS server testing environments (to include e.g.

virtual server and terminal server) to support test activities as required at the Contracting

Systems Branch.

2.2.5 Troubleshoot and restore tape backup operations after software failure (e.g. BrightStor backup failure (non-hardware)). Ensure problem is corrected and job rescheduled within 48 hours of initial site notification 95% of the time. (Ref: A004).

2.2.6 Diagnose site hardware failures/errors. Provide resolution or refer site to equipment warranty provider within 48 hours of initial site notification 95% of the time. After failed hard drives are replaced by warranty provider, contractor shall work with sites to set up the new drive as a hot spare. (Ref: A004).

2.2.7 Prepare and teach online System Administrator (SA) confidence course sessions using

Defense Connect Online (DCO) (or similar tool) as required. This task is typically performed twice per year (8 hour course).

2.3 DATABASE ADMINISTRATION SUPPORT

Note: With SPS service release (SR) 13 (the latest software release), SPS uses Sybase ASE

15.0.3 ESD#4. Sybase Central, Interactive SQL and ISQL are utilities that are used to support and manage Sybase at AF SPS sites.

2.3.1 Provide database/Sybase support at SPS sites and onsite at the Contracting Systems branch.

There are approximately 100 databases requiring Remote Database Administration (RDBA) support.

2.3.2 Approve SPS developer scripts within 2 hours of notification 90% of the time. For the time period of January 2009 to November 2011, the Contracting Systems Branch averaged approximately 88 scripts per month.

2.3.3 Provide database/Sybase support, specifications, evaluations, analysis, trouble shooting, configuration support and recommendations to ensure contract writing system compatibility and connectivity as necessary to operate in the DoD and USAF network environments.

2.3.4 Repair/resolve database/Sybase failures at sites within 48 hours of notification 95% of the time. (Ref: A004).

2.3.5 Run weekly Sybase SQL queries as necessary for keeping database information elements current in SPS Central and ensuring health of database servers.

2.3.6 All Sybase SQL queries shall be kept up to date with the currently supported versions of

Sybase Adaptive Server Enterprise.

2.3.7 Run weekly RDBA scripts for capturing user data in support of disaster recoveries or

COOP.

2.3.8 Run weekly scheduled tasks as necessary to capture data and processes for analysis (i.e.

“SP_Who”) to include Sybase SQL queries for concurrent user studies, database information studies, etc.

2.3.9 Run weekly check of “database dump complete” and “database size” for all sites and work with sites to correct problems found during checks.

2.4 ADAPTER SUPPORT

Note: The Adapter is an application that is built on the webMethods Integration Server platform and provides interfacing capability between PD2 and external systems. The Adapter extracts documents from and inserts documents into the PD2 database. It also allows SAs to track and monitor transactions that take place (Ref: A004).

2.4.1 Support successful SPS interface transaction processing tasks such as analysis, trouble shooting, and configuration support.

2.4.2 Provide evaluation of third party software, usage recommendations, and alternative solutions for SPS translator/interface issues.

2.4.3 Assist sites and resolve issues with SPS standardized scheduled tasks as applicable to adapter and database servers.

2.4.4 Support sites and resolve issues with XML (SPS schemas) issues/implementation.

2.4.5 Perform adapter/translator testing as required.

2.4.6 Support stand up of new SPS interfaces as required.

2.4.7 Support contract transfer issues at sites as required.

2.4.8 Prepare slideshow/training materials as required to train site SAs on necessary software topics.

2.4.9 Develop, as needed, automation utilities to support system administration tasks and assist with installing Adapter integrations and functions (i.e. events, triggers, etc.).

2.4.10 Support current SPS XML standards for integration with Enterprise Resource Planning

(ERP) solutions such as the Defense Enterprise Accounting and Management System (DEAMS), the Expeditionary Combat Support System (ECSS), the General Fund Enterprise Business

System (GFEBS), and the Defense Medical Logistics Standard Support System (DMLSS).

2.4.11 Support the XML Procurement Data Standard (PDS) in the generation and transmission to the Global Exchange.

2.5 FUNCTIONAL SUPPORT

(Ref: A004)

2.5.1 Provide FedBizOpps (FBO) assistance to SPS sites for tasks such as user account issues, and functional user support.

2.5.2 Facilitate monthly telecom meetings to update SPS sites on current SPS issues, and track

“lessons learned” form the SPS user community.

2.5.3 Prepare contract writing system test scripts as required.

2.5.4 Personnel performing functional support tasks under paragraph 2.5 shall possess and maintain either Defense Acquisition University (DAU) level 2 contracting certification or

National Contract Management Association (NCMA) Certified Federal Contracts Manager

(CFCM) certification.

2.6 FUNCTIONAL TESTING SUPPORT

2.6.1 Perform standardized, functional SPS testing after TCNOs are loaded onto SPS test bed servers and provide TCNO test results/approval recommendations. Complete test within 24 hours of TCNO distribution 95% of the time [approximately 8 hours for TCNO testing]. For the period of January 2011 to December 2011, there were 176 TCNOs issued. Many TCNOs will not be applicable and therefore do not require testing. However, all TCNOs require review to determine applicability. These quantities are historical values only and actual number of TCNOs may vary.

2.6.2 Support testing of all future SPS service releases.

2.6.3 Support testing of all future Microsoft Office and Microsoft Windows software upgrades for SPS compatibility.

2.6.4 Support testing of Standard Data Installer (SDI), SPS Clause Installer and Reference

Library updates.

2.6.5 Support other SPS teams (such as adapter support team) with testing of Expeditionary

Combat Support System (ECSS) and other systems as required.

2.7 HELPDESK SUPPORT (see attachment 2)

2.7.1 Support all SPS helpdesk calls to include such things as assigning and tracking trouble ticket number, assigning ticket as Severity 1 or Severity 2, and transferring call to the appropriate support team (hardware, database, etc.). For the time period of January 2009 to April 2012, the

Contracting Systems Branch averaged approximately 266 total calls per month. Monthly call averages for each support team during this time period are as follows: 65 hardware calls, 48 database calls, 71 adapter calls, 60 functional calls, and 22 software calls.

2.7.2 Provide initial response to all help desk calls/trouble tickets within 4 hours 90% of the time. Provide resolution to Severity 1 trouble calls within 1 business day of notification 95% of the time (unless there is an approved and documented exception from the Contracting Systems

Branch such as when site fails to provide necessary information). Provide resolution to Severity

2 trouble calls within 2 business days 95% of the time. Follow up within two business days when awaiting additional information from site. Trouble calls will be classified as Severity 1 when a site is down (SPS inoperable) or when a site is seriously degraded. A site is considered to be “seriously degraded” when any of the following conditions exist:

a.) there is a problem with database dumps b.) there is a problem with tape backups c.) there is a failure of one of the two redundant power supplies in either server d.) there is a failure of a hard drive in a fault-tolerant RAID array in either server e.) there is a database consistency check problem f.) there is a problem with processing financial interfaces (IAPS, ABSS, and EDA)

Trouble calls will be classified as Severity 2 when other than Financial interfaces (SBSS, DMLSS, WARRS, EZQuery, CBIS) are repaired, non-complex hardware problems are resolved, questions are answered, accounts are unlocked, passwords are reset, etc. (Ref: A004).

2.7.3 Provide helpdesk trouble call statistics, data, trends, etc. when requested.

2.7.4 Track and archive all helpdesk calls in Merant Tracker software (or similar tool) to include all data (specific details, ticket number, resolution, times, dates, etc.) for future use by the

Contracting Systems Branch.

2.8 ENTERPRISE ARCHITECTURE SUPPORT

The work described in this paragraph is required at Hill AFB, Utah and Maxwell AFB-Gunter

Annex, Alabama. (Ref: A002)

2.8.1 Maintain and update the Enterprise Architecture for Procurement (EAP) consisting of an integrated architecture showing the current, interim, and future architectures for Air Force procurement and contracting.

2.8.2 EAP artifacts shall follow the guidelines contained in the Department of Defense

Architectural Framework (DoDAF) and be maintained in the ProVision architecture software toolset.

2.8.3 Provide analysis and support for EAP integration efforts with cross-functional and higher level architectures such as the Air Force Operational Support Enterprise Architecture (OSEA), the DoD’s Business Enterprise Architecture (BEA), the Federal Enterprise Architecture (FEA), and the SAF/AQCX’s Procure-to-Pay (P2P).

2.8.4 Provide analysis and support to integrate EAP procurement processes into Air Force and

DoD Enterprise Resource Planning (ERP) solutions such as the Defense Enterprise Accounting and Management System (DEAMS), the Expeditionary Combat Support System (ECSS), the Air

Force Way I & II (AFWay I/II), and the DoD eMall System.

2.9 SECURITY SUPPORT

2.9.1 Security Support: Provide all information assurance (IA) support to ensure AF SPS can operate worldwide on the AF Global Information Grid (GIG). This includes but is not limited to:

assistance with all necessary entries into the existing IA database (either EITDR or EMASS/like system as appropriate), security helpdesk questions from the field, Plan of Action and Milestone development, development and entry into eMASS of all documentation for ATO and ATC approval, coordination with appropriate Defense Logistics Agency (DLA) officials, annual

Federal Information Security Management Act requirements (FISMA), annual IA control certification by all AF sites, and all Continuity of Operations Procedure (COOP) support.

Individual will be fully cognizant of all government regulations and procedures (Federal and

DoD). The above tasks pertain to the SPS system only and will not be required for multiple systems.

2.10 WEBSITE/UTILITIES SUPPORT (see attachment 1 for a list of SPS software)

2.10.1 Implement changes to service release Script Generator as required by Database

Administration Support team.

2.10.2 Develop, maintain, upgrade, and support Contracting Systems Branch website.

2.10.3 Manage Communities of Practice (CoP) within Contracting Systems Branch website as required.

2.10.4 Develop, maintain, upgrade, and support SPS Dashboard Display Utility (currently written in .net) and implement standardized scheduled task changes directed.

2.10.5 Upload files to Contracting Systems Branch website as required.

2.10.6 Maintain and support all program control activities for the Contracting Systems Branch

(to include sharepoint).

2.10.7 Maintain the Contracting System Branch trouble ticket system and create custom search queries as required.

2.10.8 Prepare and provide a weekly Five-Day-Old Trouble Ticket Report.

2.10.9 Update Sybase Service Controller (SybController) Utility to function with SPS (this utility provides the ability to start and stop services for the Sybase Database Server and the Sybase

Backup Server).

2.11 SERVICE RELEASE DEPLOYMENT SUPPORT

This is an option CLIN that is anticipated to be exercised in the base year, but may or may not be exercised in each option period. It will run for a 12 month period, and if exercised, and will have the same period of performance as the period in which it is exercised.

2.11.1 Service Release (SR) SPS Deployments:

SR (aka software release) procedures are somewhat similar to mini-deployments; however they are much more complex. One SR per year is expected. Whereas mini-deployment might take a few pages of instructions in a guide, SR13 (the last software release) for example was over 400 pages. The guide itself has to be tested multiple times to ensure it is completely accurate. Where mini-deployment testing has taken a week or two, SR testing has taken thousands of hours over a period of 6 weeks or more (and then many times has to be redone as problems are found).

Helpdesk support normally averages 215 calls/month. During deployment of SR13, monthly calls peaked at over 750 calls/month with an average of 462 calls/month.

Perform all necessary actions to ensure that SRs are deployed to the field successfully and within the timeline provided by the government. Timeline begins from the receipt of approved contractor software (or direction from the government to use test software) to the time the final

AF base has successfully installed the SR. Historically the timeline has been around 8 months

(with a range of 8-12 sites/week). Provide a detailed overall schedule (including timeline to complete the guide, testing, pre-QT&E, QT&E, and full deployment). After receipt of the proper software and documentation, contractor shall develop utilities, tools, and/or scripts to make site installation as easy as possible for site system administrators (goal to reduce developer installation process complexity and time). Deliverables to the government include a thoroughly tested SR guide (CRDL A005: SR10 was 250 pages; SR13 was over 400 pages), and image for the standard AF configurations (Dell 2900s at 98 sites). Procedures for site installation shall also be developed for all other unique configurations; or installed by a contractor team.