PWS_ULDF_17-0407_Rev_ATTACHMENT_1.docx

PERFORMANCE WORK STATEMENT

FOR

MAINTENANCE/REPAIR AND INSTALLATION OF

ELECTRONIC ACCESS CONTROL SYSTEMS

AT

AIR FORCE RESEARCH LABORATORY

INFORMATION DIRECTORATE (AFRL/RI)

ROME, NEW YORK

ULDF#: 17-0407 DATED: 10 May 2016

TABLE OF CONTENTS

1.0 OBJECTIVE

1.1 The purpose of this effort is to provide all personnel, labor, equipment, tools, materials, instruments, meters, gauges, test equipment, transportation, supervision, and other items and services necessary to perform maintenance, inspections, adjustments, calibration, repair or replacement, and new installation necessary to keep operational all installed Electronic Access Control Systems including additions or changes to these systems.

2.0 DESCRIPTION OF SERVICES. The Contractor shall accomplish the following:

2.1 System Modification

2.1.1 Install new access readers and associated hardware at various buildings at the Air Force Research Laboratory, Information Directorate (AFRL/RI). Associated costs for new access reader installations shall be separately priced by contract modification. Labor rates shall be pre-priced in accordance with the price schedule. Quote(s) shall be submitted for the new equipment at the pre-priced labor rate and price for new equipment. These quotes shall be evaluated and negotiated prior to contract modification.

2.2 Maintenance

2.2.1 Provide maintenance as scheduled (See Appendix A) to include, but is not limited to: clean all access control readers, magnets, electric strikes, battery terminals, and key pads.

2.2.2 Lubricate any of the above components as required, and replace any worn or broken parts.

2.3 Inspection

2.3.1 Conduct inspection in conjunction with scheduled maintenance (See Appendix A), to include but is not limited to: The REX, battery voltage/amp check, and all wiring connections.

2.4 Adjustments

2.4.1 Provide any adjustments as required for proper operation of the system to include but not be limited to: System software, REX units, strikes, springs, strike latch, and lock down delay times.

2.5 Repair

2.5.1 Provide 24 hour repair service by insuring a means of answering calls for repair (may include calls outside of normal duty hours) emanating as a result of breakdown of any equipment. Service is to include repair service call labor, which could be the result of causes such as lightning strikes, vandalism, accident, or normal malfunction on the equipment. Repair service shall be provided not later than four (4) hours after notification for weekdays, weekends and holidays.

2.6 Equipment and Parts

2.6.1 Repair or replace any equipment and parts, as necessary, to correct each malfunction, deficiency, or other unsatisfactory condition discovered. The Contracting Officer’s Representative (COR) shall authorize replacement parts in advance of the repairs. Repairs shall be accomplished in accordance with applicable maintenance manuals or, in the absence of such manuals, in accordance with standard commercial practices. All parts required to maintain and keep the system in operation are required to be supplied and readily available to prevent any system from being inoperative for over a 24 hour period.

NOTE: Products containing chlorofluorocarbons (CFCs) or ozone depleting substances shall not be allowed or approved for use.

3.0 SERVICES SUMMARY

The contract service requirements are summarized in Performance Objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The Services Summary (SS) and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. During the first initial 30 days of the contract, two additional defects on each work item shall be allowed in an effort to identify normal phase-in problems.

3.1 Quality Assurance

3.1.1 The Contractor shall develop and maintain a quality control program to ensure services are performed in accordance with commonly accepted commercial practices. The Contractor shall develop and implement procedures to identify and prevent defective services from recurring.

3.2 Quality Assurance

3.2.1 The Government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this PWS. The CO or COR shall inspect by validating actual work performance, checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The CO or COR will use the Contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance.

4.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

4.1 No Government Property shall be furnished.

5.0 GENERAL INFORMATION

5.1 Environmental Requirements - In addition to all applicable Federal, State and local environmental codes and regulations, the following specific guidance is provided:

5.1.1 Hazardous Materials

5.1.1.1 The CO shall approve all hazardous materials brought on-site by the Contractor prior to use. The Contractor shall obtain approval using the application requirements of the AF Form 3952. Once the process is implemented and contractor is trained, the Contractor may submit the AF Form 3952 electronically. The CO has the right to prohibit the use of hazardous materials it deems to be especially hazardous to human health and environment. In the event the CO does not approve a hazardous material for use, the CO may provide the contractor a list of suitable substitutes; however, the Contractor shall retain responsibility for finding an acceptable substitute. The Contractor shall take appropriate actions to comply with waste minimization and pollution prevention practices and policies.

5.1.2 Spill Response

5.1.2.1 The Contractor shall maintain spill control material on hand at all times sufficient to contain a worse case spill, both volume and hazard level. Care will be taken to minimize or avoid fuel spills when refueling equipment. If a fuel spill does occur, it shall be reported immediately to the Environmental Safety and Occupational Health Office (RIOCV) at 330-2098. The fuel spill will be contained and cleaned up immediately upon notification. If the fuel is spilled after regular working hours security police will be called at 330-2961.

5.1.3 Hazardous Materials Inventory

5.1.3.1 The Contractor shall maintain an up-to-date hazardous material inventory with copies of Safety Data Sheets (SDS) for all materials used on the job site. The Contractor shall maintain a complete copy of all approved SDS and AF Form 3952s.

5.1.4 Hazardous Materials Management

5.1.4.1 The Contractor shall remove all hazardous materials by the end of each workday.

5.1.5 Interim and Final Report

5.1.5.1 The Contractor shall submit an interim inventory report, not later than ten working days following each contract year, of all hazardous materials used since the last hazardous usage report to the CO or COR.

5.1.5.2 The final inventory report will list all hazardous materials used, total amount of each used, and a description of the disposition of any remaining hazardous material over the duration of the contract.

5.2 Hours of Operation

5.2.1 The Contractor shall perform services during normal duty hours which are 0800-1600 Monday – Friday, excluding Federal Holidays. The Contractor may work weekends and holidays if approved in advance at the Contractor’s convenience. Work required outside of the standard work hours shall be coordinated with RIOC, and RRS Security forces.

5.3 Federal Holidays

5.3.1 The Contractor is not required to provide service on federal holidays, except in emergency situations. The holidays are as follows:

New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January Washington’s Birthday - 3rd Monday in February Memorial Day - last Monday in May Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December

5.3.2 If these holidays fall on Saturday, the preceding Friday will be the observed holiday. If these holidays fall on Sunday, the following Monday will be the observed holiday. If a holiday falls on a scheduled service day, the Contractor will be responsible for rescheduling services for the first day post the holiday observance.

5.4 Site Closures

5.4.1 In addition to the federal holidays identified above, the AFRL Site Director may limit access due to emergency conditions. These conditions may include inclement weather conditions, power outages, and/or other unexpected emergency situations. The Director will announce through public channels, either delayed reporting or closure of RRS facilities due to emergency conditions. This announcement is made solely for safety and security purposes and to inform all personnel (Government and Contractor) of site closure/delayed reporting. The Director is not authorizing time off for contractor employees and is not authorizing payment for work not performed. Contractors shall take all appropriate actions to notify their employees of closure/delayed reporting and make alternate work/schedule arrangements, if necessary.

5.4.2 The above applies to emergency situations only. Facilities will remain open for contractor personnel during unscheduled federal closures (e.g., National Day of Mourning) or other instances where Government employees are granted administrative leave in non-emergency situations. Work scheduled but not accomplished because of site closure will be accomplished as soon as possible after reopening the site.

5.5 Security

5.5.1 Access Control

5.5.1.1 The work to be done under this contract is located in and around areas that are under the scrutiny of the USAF Civilian Police assigned to AFRL/RI. To gain access to the area(s) to examine the work to be done for job estimation purposes, arrangements must be made through the Contracting Office. Contractor personnel will be escorted into the area(s) for the purpose of project estimation.

5.5.2 Visit Requests

5.5.2.1 The Visit Request shall be accomplished via RRS Visit Request Form 31 or a simple Company Letterhead letter identifying all personnel who will be employed during the work will be necessary prior to work commencement. The Visit Request Form 31 or Visit Request letter shall be signed by the Company President or Director of Human Resources. The Contractor shall supply the Visit Request to the Security Office (AFRL/RIOF) and Contracting Office (AFRL/RIKO). The request shall contain the full name of each individual, to include a middle initial, date of birth, state of driver’s license issuance and city and state of birth. If the individual is not a US citizen he/she shall not be allowed within the complex or facilities. If the individual is not a US citizen but has a Green Card, Form I-551 or has the I-551 stamp on their passport, the Security Office will need to see either one. No foreign national workers are allowed at AFRL/RI.

5.5.3 Contractor Point of Contact (POC)

5.5.3.1 The Contractor’s phone number and a Project Leader or Supervisor/Foreman contact number is necessary for use by the Law Enforcement Desk Sergeant. The 24 hour Desk Sergeant can be reached at 330-2961.

5.5.4 Building Access

5.5.4.1 All facilities shall be entered using a proximity entry badge. Any personnel such as Supervisor/Foreman or Project Leaders who may need building access for meetings etc., during the contract period, can acquire a Local Contractor Entry Badge from the Security Office located in the lobby of Building 3, West Wing with a valid visit request. This badge shall be worn at all times and shall be returned to the COR upon completion of the final inspection and acceptance of work. Any badges lost during the period of work shall be reported to the Security Office as soon as possible.

5.5.5 AFRL/RI Access Control

5.5.5.1 Access to AFRL/RI is controlled by a main gate on Brooks Rd, located just west of the Otis St. & Brooks Rd. intersection. Identification for the Contractor to enter with a vehicle shall be on an access list supported by the magnetic media entry badge issued.

5.5.6 Newport and Stockbridge Sites Access Control

5.5.6.1 Access to either site will follow the same visit request requirements and site access shall be coordinated through AFRL/RIO Facility Managers.

5.5.7 Commercial Vehicles

5.5.7.1 All commercial vehicles are searched prior to entry into AFRL/RI. Vehicle operators shall be aware of the vehicle search pull-off area prior to approaching the main gate. A search of the vehicle shall be conducted prior to its entry. All vehicles not needed for delivery of equipment or tools shall be parked in the visitor parking area unless cleared through the Security Office. No vehicles (other than mowers) are allowed within 25 meters (80 ft.) of the RRS facilities. One-time deliveries can be escorted from the gate to delivery point by project personnel.

5.5.8 Posted Signage

5.5.8.1 All contractor personnel shall be aware that AFRL/RI is property of the United States Air Force and personnel shall follow all posted signage.

5.5.9 Emergencies Requiring Evacuation

5.5.9.1 Contractor personnel shall be notified by AFRL/RI Police of any emergencies which would require an evacuation or work stoppage, such as an increase in the Force Protection Condition.

5.5.10 Photography and Videography

5.5.10.1 Photography and videography of AFRL/RI facilities and surroundings is strictly prohibited.

5.5.11 Contractor/Employee Site Pass and Identification

5.5.11.1 The Contractor shall comply with all requirements and procedures IAW AFFAR 5352.242-9000, Contractor Access to Air Force Installations. All required documentation shall be submitted at the pre-performance conference.

5.6 Traffic Laws

5.6.1 The Contractor and its employees shall comply with all site traffic regulations.

5.7 Weapons, Firearms, and Ammunition

5.7.1 Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned or privately owned vehicle while on the AFRL/RI.

5.8 Performance of Service during Crisis or Heightened Security

5.8.1 Service requirements under this PWS are not essential to be performed during a declared crisis.

5.9 Government Interface

5.9.1 The Contractor shall not interfere with regularly scheduled Government operational activities in the performance of contract requirements. In the event a Government supervisor so requests, temporarily cease work in the area and report the instructions, to include name of the Government person involved, to the CO immediately by the most expedient means. Notify the CO verbally of disputes with customers or other base contractors and follow-up in writing.

5.10 Safety

5.10.1 Comply with all applicable Occupational Safety and Health Administration (OSHA) standards, federal, state, and local laws, regulations, and requirements regarding worker safety while performing at AFRL/RI. Compliance shall also include following industry standards concerning worker safety and personal protective equipment. Comply with all safety and health requirements necessary for the protection of personnel, facilities and equipment including utilizing proper guards on equipment and powering down equipment when pedestrians and vehicles are within range of possible projectiles being thrown from equipment.

5.10.1.1 Maintain a written Safety Program, as required by OSHA and make said plan available for review by the Government upon request by the CO.

5.10.1.2 In the event of a mishap, or a “near miss,” during the performance of this contract on AFRL/RI premise, notify the CO and DET 4 Safety Office in an expeditious manner. Written notification shall be provided to the CO (who will forward a copy to the DET 4 Safety Office) within 72 hours and shall include the following information (AF Form 978, Supervisor’s Mishap Report may be used):

a. Contract, Contract number, Name and Title of Person(s) Reporting

b. Date, Time and exact location of accident/incident

c. Brief Narrative of accident/incident (events leading to accident/incident)

d. Cause of accident/incident (if known)

e. Type of injuries resulting from accident/incident and estimated cost of accident/incident (material and labor to replace/repair)

f. Nomenclature of equipment and personnel involved in accident/incident

g. Corrective Actions (taken or proposed)

h. Other pertinent information

5.11 Equipment Operators

5.11.1 Equipment operators shall possess current and appropriate operator license or certificate for the equipment utilized.

5.12 Workmanship

5.12.1 All work shall be performed by qualified, experienced Contractor personnel.

5.13 Tools

5.13.1 All tools shall be furnished by the Contractor.

5.14 Test Equipment

5.14.1 The Contractor shall furnish his own test equipment.

5.15 Sanitary Facilities

5.15.1 The Contractor's workmen may use the existing facilities, subject to the regulations governing their use by Government personnel in the buildings in which the work is being accomplished.

5.17 Contract Management

5.17.1 The Contractor shall establish and maintain an office through which the contract manager or alternate(s) can be contacted during work hours. The contract manager or alternate shall be available (within 1 hour) during normal duty hours to meet on the site with the government personnel designated by the CO to discuss problem areas. The Contractor shall provide the CO with telephone number(s) where validation results and complaints can be reported. The Contractor shall also provide to the CO the names and phone numbers of Contractor POCs for after business hours including nights, weekends, and holidays. This information will be kept updated by the Contractor whenever personnel changes occur. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract.

5.18 Contractor Employees

5.18.1 Contractor personnel shall present a neat appearance. Contractor personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wear of distinctive clothing, overcoats, or hats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection.

5.18.2 The Contractor shall not employ persons on this contract if such individuals are identified to the Contractor by the CO as potential threats to the health, safety, security, and/or general well-being or operational mission of the installation and its population. The selection, assignment, reassignment, transfer, supervision, management, and control of Contractor’s employees in the performance of this PWS shall be the responsibility of the Contractor; however, the Contractor shall comply with the requirement set forth in this PWS and regulations concerning conduct of employees as referenced herein.

5.19. Key Control

5.19.1 The Contractor shall establish and implement methods of making sure all keys/combinations issued to the Contractor by the government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the government. The Contractor shall immediately report to the COR or CO any occurrences of lost or duplicated keys. In the event that keys, other than master keys, are lost or duplicated, the Contractor may be required, upon written direction of the CO, to re-key or replace the affected lock or locks without cost to the government. The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the Contractor. In the event that a master key is lost or duplicated, the government shall replace all locks and keys for that system, and the total cost will be deducted from the monthly payment due the Contractor.

6.0 LIST OF APPENDICES: A – SCHEDULE OF EQUIPMENT/SYSTEM TO BE MAINTAINED

Appendix A

SCHEDULED OF EQUIPMENT/SYSTEMS TO BE MAINTAINED

Manufacturers of currently installed RRS systems include: Edicon, Apollo, and Schlage.

The following equipment, as listed, shall be included in the work to be performed by this Performance Work Statement. In addition, all accessories/components pertaining to the listed equipment, but not specifically itemized, shall be included. The Contractor will assume maintenance responsibility for the equipment at the frequencies indicated on the schedule.

ELECTRONIC ACCESS CONTROL SYSTEM

CONTRACT EQUIPMENT, LOCATION, AND

FREQUENCY OF SERVICE SCHEDULE