QASP.pdf

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Quality Assurance Surveillance Plan

For

AN/ALQ-172(V) Countermeasures System (CMS)

Line Replaceable Units LRU-21

Reliability and Maintainability (R&M) Redesign

Purchase Request: FD2060-20-00066

June 7, 2019

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1.0 Purpose

The AN/ALQ-172 LRU-21 is described as being a "combat proven" system that is installed on US Air Force (USAF) Global Strike Command (AFGSC) B-52H strategic bombers (ALQ- 172(V). System design features include full automation, multiband coverage, simultaneous multiple threat recognition and jamming, digital computer control, "advanced" jamming techniques, a "high" effective radiated power value, threat re-programmability, a high-gain antenna array, a threat warning display, and "extensive" built-in test capabilities.

1.1 The contractor shall provide engineering services to resolve Obsolete Part and Vanishing Vendor issues with the LRU-21 NSN 5865-01-485-6252, significantly improve the system Line Replaceable Unit (LRU) availability, reliability, maintainability, supportability, and produce-ability which combine to determine the availability a system can achieve. The AN/ALQ-172 LRU-21 was developed by ITT Corporation, which is now Harris.

1.2 The QASP is not part of the contract nor is it intended to duplicate the contractor’s quality control plan. This QASP is a living document. Flexibility in the QASP is required to allow for an increase or decrease in the level of surveillance necessary based on contractor performance.

Copies of the QASP and any revisions shall be provided to the contractor and the Contracting Officer's Representative (COR) to facilitate implementation of surveillance activities. In addition, the QASP should recognize and accommodate unforeseen or uncontrollable circumstances which might occur that are outside the control of the contractor.

1.3 Objective(s)

This Performance-based Work Statement (PWS) describes the services required to provide the engineering services to perform a form, fit, function, and interface (FFFI) replacement for the AN/ALQ-172 LRU-21. These services include a LRU FFFI redesign, prototype fabrication, and test and delivery effort by redesigning the AN/ALQ-172 LRU-21 to meet legacy LRU specification performance requirements. The FFFI prototypes shall exhibit system reliability, availability and performance equivalent to or exceeding the legacy specifications of the

AN/ALQ-172 LRU-21.

1.4 Result(s)

Through this contracting effort, the Multi-Functional Team (MFT) is striving to achieve a form, fit, function, and interface (FFFI) replacement for the AN/ALQ-172 LRU-21.

1.5 Authority

Generally, Authority for issuance of this QASP is provided under Part 46 of the Federal Acquisition Regulation, Inspection of Services clauses, which provide for inspection, acceptance and documentation of the service called for in the contract or order. If commercial, quality assurance will be applied in accordance with commercial items clause.

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2.0 Assessment Management

2.1 Services Summary

Performance Objective PWS

Reference Performance Threshold Method of Surveillance

Provide accurate monthly status addressing schedule and cost status

4.4.3 Monthly status reports that

shall be technically accurate and complete with no technical errors and no more than five minor errors.

COR will review submitted Monthly Status Reports (CDRL A00D).

COR and engineer will witness testing and review all technical Documentation submitted under applicable CDRLs. Results will be summarized on the quarterly PAR and any comments sent via email to the contractor.

Provide Test Requirement Documents (TRDs)

4.3.6.1 The Government will reject the

TRD if any technical errors or five or more minor errors are found within the deliverable.

The rejected deliverable shall be corrected and resubmitted within 30 business days of notification of Government rejection.

Surveillance will be conducted by the program manager monitoring receipt of deliverables.

Surveillance will be documented by the COR in the applicable quarterly PAR(s).

Build Form, fit, function and interface LRU prototypes with improved system availability

4.3.1 The form, fit, function and

interface prototypes successfully pass the testing requirements with no more than two retests at the next higher assembly with a calculated LRU-21 MTBF of at least classified hours for

LRU-21.

Surveillance will be conducted by applicable MFT member(s) reporting Contractor response time/performance to the COR.

Surveillance will be documented by the COR in the applicable quarterly PAR(s).

Provide Technical Order (T.O.) changes according to TMCR

4.3.14 Final version T.O. changes

shall be free of technical errors and require no major re-work, as determined by the Government.

Surveillance will be conducted by TMCR Equipment Specialist reviewing CDRL A00A and CDRL A00B submissions.

Results will be summarized on the applicable quarterly PAR(s) and Government comments provided via email and attendance at technical reviews and data conferences.

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Pass prototype testing requirements

4.3.1 Successfully pass prototype

testing requirements with no more than two retests at the next higher assembly.

Surveillance will be conducted by the COR and engineer witnessing testing and reviewing all technical documentation submitted under applicable CDRLs. Results will be summarized on appicable quarterly PAR(s) and sent via email to the contractor.

Quality of CDRL deliverable

4.2.1 There shall be no more than

one rejection of any single deliverable. There shall be no more than two total rejection(s) of deliverables per contract year. The Government will reject a deliverable if any technical errors or five or more minor errors are found within the deliverable. The rejected deliverable shall be corrected and resubmitted within 15 business days of notification of Government rejection.

Surveillance will be conducted by the program manager monitoring receipt of deliverables and surveillance will be documented as required by the COR in the applicable quarterly PAR(s).

Receipt of CDRL deliverable

4.2.2 There shall be no more than

one late submission(s) of deliverables per contract year.

The Contractor shall notify the Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the Government.

Surveillance will be conducted by applicable MFT member(s) monitoring Contractor personnel and reporting performance to the COR.

Surveillance will be documented by the COR in the applicable quarterly PAR(s).

Adherence to Contractor QMS

5.10 Prior to contract/order award, the Contractor shall submit a QMS, including a QCP, for acceptance by the Government MFT. 100% compliance with the QMS is required.

Surveillance will be conducted by applicable MFT member(s) reporting Contractor non-compliance to the COR.

The COR will review applicable Contractor reporting and other relevant information to verify quality of services is

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commensurate with contractual requirements.

Surveillance will be documented by the COR in the applicable quarterly PAR(s).

Contractor Manpower Reporting

5.8 Within 30 calendar days of

contract/order award, the Contractor shall establish a record for the contract/order in eCMRA including Order Data, Contact Data and Location Data.

The Contractor shall provide a count of contractor/subcontractor personnel performing services for each fiscal year and report all contractor/subcontractor labor hours required for performance of services for each fiscal year. All data shall be reported no later than October 31 of the following fiscal year.

Surveillance will be conducted, by the COR monitoring eCMRA.

Surveillance will be documented by the COR in the applicable quarterly PAR(s).

2.2 COR Online File Documentation

The COR will establish and maintain an online file containing training and surveillance documentation (COR Profile and COR Online File in the CORT Tool). At a minimum, the following documentation will be uploaded in the CORT Tool by the COR or PCO as applicable.

a. COR INFORMATION (COR Profile):

Training and Appointment:

DAU CLC 222 Contracting Officers Representative (COR) Online Training DAU CLM 003 Overview of Acquisition Ethics DoD Combatting Trafficking in Persons for Acquisition & Contracting Professionals Wide Area Workflow (WAWF) training QAPC-Led Training (Level C) Contract-Specific Training Refresher training

b. QASP

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c. Designation of Contracting Officer’s Representative

d. Annual COR File Inspection Checklist(s)

e. COR ONLINE FILE:

i. COR Status Reports/Surveillance:

PAR(s) CAR(s)

ii. COR Trip Reports (if applicable):

iii. COR Correspondence Reports:

Meeting Minutes Contractor correspondence

iv. Miscellaneous Documents:

Contract, including modifications (if not in EDA) PWS, including revisions (if not in EDA) prior QASP revisions DD Form 254 (if not in EDA) CDRL(s) (if not in EDA) CDRL/Deliverables (if not in WAWF) Contractor Safety Plan Contractor Quality Control Plan Applicable status report(s) Master/Delivery Schedules Customer Complaint Records CAV-AF Repair Item Actions Report(s) WAWF report(s) and/or other documentation of Contractor payment (if not in WAWF)

2.3 Plan for Corrective Action

2.3.1 Unsatisfactory Contractor performance will result in the COR issuing a negative PAR. The COR will set a suspense date and forward the PAR to the PCO for submission to the Contractor.

The PCO will submit the PAR to the Contractor for corrective action. The Contractor shall explain the deficiency and identify the corrective action they shall take to resolve the deficiency and prevent recurrence. The Contractor shall sign and return a negative PAR to the PCO by the suspense date. The COR will upload the PAR in the CORT Tool under COR Status Reports.

2.3.2 If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the COR will initiate the CAR process.

However, the MFT reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. The PCO will set a suspense date and submit the CAR to the Contractor for corrective action. The Contractor shall sign and return the CAR, with a corrective action plan, to the PCO for acceptance by the MFT by the suspense date. The corrective action plan shall include identification of the root cause and a get-well-date. The corrective action will

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be tracked and documented until the deficiency is resolved to the satisfaction of the MFT. The COR will upload the CAR in the CORT Tool under COR Status Reports. The CAR will become part of the PCO contract file. If the CAR process fails to resolve the deficiency, the MFT has the right to issue a negative CPAR and the PCO has the right to invoke the Inspection of Supply/Services clause(s) identified in the contract/order.

2.3.3 CORs shall establish a tracking system for corrective actions that includes date COR submitted CAR to PM/FSM, date reviewed by PM/FSM, date reviewed by CO, date issued by CO, contractor’s identified root cause, proposed corrective action, contractor follow-up actions, and get-well date.

2.4 Acceptance of Services

2.4.1 The Contractor shall submit/process payment requests and receipt/acceptance documents via WAWF. Services will be accepted by the Program Manager.

2.4.2 CDRL deliverables may be submitted using WAWF or be submitted directly to the MFT member identified on the CDRL. The CDRL will determine submittal requirements; however, separately priced data must be accepted in WAWF in order for the Contractor to receive payment, and both separately priced and non-separately priced data must be accepted in WAWF in order for the contract line item to be closed out.

3.0 Roles and Responsibilities of Multi-Functional Team (MFT)

3.0.1 Program Manager (PM):

Responsible for overall program. Serves as MFT lead. Works with the MFT to identify Government requirements and prepare Purchase Request (PR) package. Prepares and submits Contractor Performance Assessment Reports (CPAR).

3.0.2 Engineer:

Works with MFT in conducting market research. Responsible for providing technical and engineering support to MFT members as required. Prepares market research report. Prepares Air Force Materiel Command (AFMC) Form 807, Recommended Quality Assurance Provisions and Special Inspection Requirements. Prepares technical Department of Defense (DD) Form 1423- 1(s), Contract Data Requirements List (CDRL). Works with MFT in developing other technical requirements for PR package. Requests, reviews and approves Engineering Change Proposal(s)

(ECP).

3.0.3 Inventory Management Specialist (IMS):

Coordinates customer issues with MFT as needed to provide response to customer. Initiate and coordinate in conjunction with MFT members all cataloging and disposal actions. Identifies the requirement(s) and initiates, prepares, and coordinates funding documents (i.e. PR, MIPR) for buys and passes the repair requirements to PMS Buyer. Provide item-related support to MFT members.

Examples include, but are not limited to, identifying requirement, file maintenance, budget/requirement review, budget preparation, and other program reviews.

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3.0.4 Equipment Specialist (ES):

Responsible for reporting all technical issues to the MFT. Primary point of contact for configuration control and configuration management. Responsible for technical documentation updates and accuracy and identifying such to the MFT. Examples include, but are not limited to, Time Compliance Technical Orders (TCTOs), Technical Orders (TOs), AFTO 22s, 202s and 252s, etc. Provides technical support to the MFT including but not limited to the following; file maintenance and requirements methodology, failure data analyses via maintenance data documentation, configuration management, provisioning, Deficiency Report resolution via Material Improvement Project (MIP), IDEA evaluation and implements enhancements or modifications.

3.1 General Responsibilities

3.1.1 The MFT is responsible for ensuring the acquisition utilizes Performance-Based Service(s) Acquisition (PBSA) methods including establishment of performance thresholds, procedures to evaluate Contractor performance and positive/negative incentives to encourage the highest quality of services.

3.1.2 The MFT is responsible for conducting surveillance of Contractor performance to ensure Government requirements including quality of services, cost and schedule are met. The MFT will provide the results of their surveillance to the Contracting Officer’s Representative (COR) for input into the Performance Assessment Report (PAR) and to the MFT member updating the Contractor Performance Assessment Reporting System (CPARS).

3.1.3 The MFT is responsible for determining Quality Management System (QMS) requirements and assessing the Contractor-submitted Quality Control Plan (QCP) for congruence with the predetermined requirements. The MFT will ensure Contractor compliance with the QMS.

3.2 Contracting Officer’s Representative (COR)

3.2.1 Registers in Wide Area Workflow (WAWF) as a Contracting Officer Representative Tracking (CORT) Tool user. Self-nominates in the CORT Tool as the COR for the contract.

Files an Office of Government Ethics (OGE) Form 450, Confidential Financial Disclosure Report.

3.2.2 Registers for an Enterprise Contractor Manpower Reporting Application (eCMRA) account after designation as a COR. No later than 60 calendar days after contract/order award, verifies the Contractor has established a record for the contract/order in eCMRA. Reviews and, if required, corrects the Contractor record (Order Data, Contact Data, Location Data, etc.). Enters the National Defense Authorization Act (NDAA) Elements and the Fund Cite Data. Verifies the Contractor has reported all data for each fiscal year, including an annual count of contractor/subcontractor personnel performing services and the total of contractor/subcontractor labor hours, no later than October 31 of the following fiscal year.

3.2.3 Works with the MFT in conducting and documenting surveillance on Contractor performance. Reports unethical conduct and instances of fraud, waste and/or abuse to the

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Procuring Contracting Officer (PCO). Inspects and accepts/rejects deliverables during contract/order performance and at close-out to ensure contract/order terms and conditions are met. Monitors control and disposition of Government property. Monitors Contractor payment and verifies it is commensurate with Contractor performance. Documents Contractor performance via PARs, Corrective Action Report(s) (CAR), etc. Issues PARs, at a minimum, quarterly and negative PAR(s) or CAR(s) as required.

3.2.4 Establishes and maintains an online file in the CORT Tool containing training and surveillance documentation (COR Profile and COR Online File). Reviews the COR Online File, at a minimum, annually.

3.3 Contracting Officer’s Representative (COR) Supervisor

3.3.1 Upon PCO request for COR support, selects a qualified nominee. Confirms the COR nominee has no personal conflicts of interest with performing the responsibilities to be delegated by the PCO. Verifies the COR nominee has the appropriate clearance for the contract/order.

Ensures the COR nominee files an OGE Form 450. Ensures the COR takes initial, annual and any additional training required by the contracting activity. Ensures the COR completes 16 hours of refresher training every three years after completion of the QAPC-Led Training.

3.3.2 Ensures the COR registers in WAWF as a CORT Tool user. Ensures the COR self-nominates as the COR for the contract in the CORT Tool. Upon notification of the COR self-nomination, approves the nomination in the CORT Tool. Reviews the COR Online File, at a minimum, annually. Considers performance of COR duties in their appraisal.

3.4 Procuring Contracting Officer (PCO)

3.4.1 Only individual authorized to enter into contracts for supplies and/or services by obligating the Government. Determines if a COR is required to conduct/document surveillance of Contractor performance. If the requiring activity has not initiated a COR nomination in the CORT Tool, submits a Request for Contracting Officer’s Representative Support memorandum to the requiring activity.

3.4.2 Upon notification of COR Supervisor approval of the COR self-nomination, approves the nomination in the CORT Tool. Before contract/order award, submits a Designation of Contracting Officer’s Representative memorandum to the COR and Contractor for signature thereby ensuring the Contractor is notified of the COR assigned to the contract/order and their areas of responsibility and limitation of authority. Uploads the Designation memorandum in the CORT Tool under Contracting Officer / Appointment Letter. Upon transfer/termination of the COR, issues a Revocation (Termination) of Designation of Contracting Officer’s Representative memorandum. Uploads the Termination memorandum in the CORT Tool under COR Revocation.

3.4.3 After the COR is designated, uploads a blank copy the COR File Annual Checklist to the CORT Tool under Annual COR File Inspection Checklist to guide the COR in constructing the COR Online File. Reviews the COR reports on Contractor performance in the CORT Tool.

Approves/Rejects PAR(s) and any CAR(s). Reviews the COR Online File, at a minimum, PR: FD2060-20-00066 QASP REVISION: 0 10 annually. Documents the results of their review on the Annual COR File Inspection Checklist.

After the COR and COR supervisor sign the checklist, uploads the checklist in the CORT Tool under Annual COR File Inspection Checklist.

3.5 Quality Assurance Program Coordinator (QAPC)

3.5.1 Supports the MFT in the development of the contract/order quality assurance requirements specifically ensuring the requirements are clearly stated and enforceable. Prior to contract/order award, provides training to CORs and COR management (e.g., FC/FD, COR supervisor, etc.).

3.5.2 Provides functional, not technical, support for CORT Tool users including assistance with registration, role activation and CORT Tool training. Monitors records of COR and COR management training in the CORT Tool.

3.6 Contractor

3.6.1 Participates as a member of the MFT upon approval of the Justification & Approval (J&A) or Sole Source Justification (SSJ) if the acquisition is sole source and upon contract/order award if it is competitive.

3.6.2 Ensures the quality of services through a QMS. Prior to contract/order award, submits a QMS, including a QCP, addressing detection of quality program problems and defects, identification of root causes for quality related problems/defects, correction of root causes of quality related problems/defects, and follow-up to ensure quality related problems/defects do not recur. The QCP shall identify Acceptable Quality Levels (AQL) and the type, number and frequency of quality assurance/control inspections.

3.6.3 Responsible for ensuring personnel, information, system, property, facility and, if applicable, international security requirements are met in accordance with the DD Form 254, Department of Defense Contract Security Classification Specification, and applicable Government regulations.

3.6.4 Maintains an inspection process acceptable to the Government and records of inspections, which shall be made available to the Government as long as the contract requires in accordance with the Inspection of Supply/Services clause(s) identified in the contract/order.

3.6.5 Signs and returns a positive PAR within five business days. Signs and returns a negative PAR with corrective action identified by the suspense date. Signs and returns a CAR with a corrective action plan by the suspense date.

3.6.6 Establishes a record for the contract/order in eCMRA no later than 30 calendar days after contract/order award. Enters Order Data, Contact Data and Location Data. Provides an annual count of contractor/subcontractor personnel performing services for each fiscal year if the Department of Defense (DoD) is the requiring activity, if the acquisition is using United States (U.S.) Government appropriated funds, and if the acquisition is in excess of $3,000,000.00.

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Reports all Contractor labor hours, including subcontractor labor hours, required for performance of the services provided under the contract/order for each fiscal year in eCMRA.

3.7 Functional Commander/Functional Director (FC/FD)

The Functional Commander or civilian equivalent has determined these services are not mission-essential and will not continue in the event of a crisis. Reference PWS and QASP signature page.

4.0 Management Strategy

4.1 The MFT will meet and record minutes quarterly to review contractor’s performance. The COR will issue PARs, documenting both satisfactory and unsatisfactory Contractor performance, at a minimum, annually. The COR will forward the PAR to the PCO for submission to the Contractor. The PCO will submit the PAR to the Contractor. The Contractor shall sign and return a positive PAR to the PCO within five business days. The COR will upload the PAR in the CORT Tool under COR Status Reports. Unsatisfactory Contractor performance will result in the COR issuing a negative PAR.

4.2 If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the COR will issue a CAR. However, the MFT reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. If the CAR process fails to resolve the unsatisfactory Contractor performance, the PCO has the right to invoke the Inspection of Supply/Services clause(s) identified in the contract/order

4.3 Incentives

4.3.1 If Contractor performance meets or exceeds contractual requirements, positive incentives may include, but are not limited to, decreased surveillance, favorable CPARs and exercising options.

4.3.2 If Contractor performance does not meet contractual requirements, negative incentives may include, but are not limited to, increased surveillance, unfavorable CPARs, not exercising options and Government recourse authorized by the Inspection of Supply/Services clause(s) identified in the contract/order

5.0 Annual COR Online File Inspection: The COR, the COR Supervisor and the PCO will review the COR Online File, at a minimum, annually. They will document the results of their review on the Annual COR File Inspection Checklist. After the COR and COR supervisor sign the checklist, the PCO will upload the checklist in the CORT Tool under Annual COR File Inspection Checklist.

6.0 Contractor Performance Assessment Reporting System (CPARS): The total estimated value of the contract exceeds $1,000,000.00; therefore, CPARS reporting is required.

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6.1 The MFT will evaluate Contractor performance. The Program Manager will, at a minimum, review the PARs and other information contained in the COR Online File to prepare and substantiate the CPAR. CPARS will be updated, at a minimum annually, documenting Contractor performance for the contract/order. More frequent updates may be made, as required, to document a significant improvement or decline in the level of Contractor performance.

6.2 The Contractor shall have input into the CPAR prior to it being finalized. For each reporting period, the Program Manager will provide the Contractor a draft CPAR with no ratings, only justifications, to examine for seven calendar days. After MFT review of the Contractor’s response, the CPAR will be coordinated through management up to the Division level. Once approved, the CPAR will be sent to the Contractor via CPARS for the official 60 calendar day review. The Contractor shall have the option to concur or non-concur, with comments, via

CPARS.

6.3 In evaluating the quality of contractor’s performance, the following performance ratings are used in documenting past performance. The areas rated may include: Quality of Service, Business Relations, Management, Cost Control (if applicable), and Schedule.

Performance Rating

Criteria

Exceptional Performance meets contractual requirements and exceeds many to the government’s benefits. The contractual performance of the element or sub-element being assessed was accomplished with no problems and contractor actions were highly effective.

Very Good Performance meets contractual requirements and exceeds some to the government benefits. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were effective.

Satisfactory Performance meets contractual requirements. The contractual performance contains some minor problems for which corrective actions taken by the contractor were satisfactory.

Marginal Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear marginally effective or were not fully implemented.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

7.0 Safety Requirements

7.1 Mishap Notification/Investigation: The Contractor shall report mishaps including damage to DoD property; occupational illness to DoD military or civilian personnel; injury to on- or off-duty DoD military personnel; injury to on-duty DoD civilian personnel; and damage to public or private property or injury or illness to non-DoD personnel caused by Government operations.

The Contractor shall ensure the Safety Office and the PCO are notified of mishaps. The Contractor shall contact the MFT (COR, if available, or another MFT member) by telephone

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within eight business hours. The Contractor shall cooperate with Government safety investigations.

7.2 MFT Surveillance: MFT member(s) will report any potential safety hazards or actual mishaps to the COR. The COR will monitor Contractor reporting and review any mishap notifications. The COR will address safety and/or health issues in the PAR or in a CAR as applicable.

8.0 Trafficking in Persons: The MFT must inform the PCO if the contractor/subcontractor fails to comply with the requirements of FAR 52.222.50, Combating Trafficking in Persons. The PCO must convey the information to DoD Combat Trafficking in Persons (CTIP) Law Enforcement and Support / Office of the Under Secretary of Defense (OUSD) Personnel and Readiness (P&R) Defense Human Resources Activity (DHRA).

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3.0 Signatures

By signing below you are appointed to the MFT and accept the above responsibilities.

QAPC Regan Adams Date

COR Patti Campbell Date

COR Supervisor Wesley Lister Date

PCO John Middlebrooks Date

Contractor Harris Date

By signing below you are identifying these services as not mission-essential.

FC/FD Date